Name: Extended Stay America - Columbus - Worthington
Address: 7465 High Cross Blvd, Columbus, 43235, US

8/10

Excellent

24 Jul 2026

Susan

Barebones room. No dishes or cooking supplies (you can buy them for a fee). No coffee maker in your room or in the lobby. House keeping every two weeks and if you want linens changed before then it’s a 1.89 fee. You have to change them yourself.
With that being said, it was adequate for our need of being displaced from our home nearby and brought our own kitchen supplies. The staff is very nice. I felt safe. Lots of restaurants and a movie theater within walking distance.

2/10

Poor

18 Jul 2026

Sabainah

Very dirty place. And the rooms are smelling bad of cigarettes. I wanted to stay there for 7days, I managed to stayed overnight, and I checked out the following morning. The worst hotel I have ever been to.

Partner

2/10

Poor

14 Jun 2026

Waylon

The staff was rude and the hotel itself had a bad smell.

Self

6/10

Pleasant

11 Jun 2026

Janet

Newer bed. But super hard. Clean kitchen, but dated. Quiet.
However, A/c filter filthy. Dirt spewing out of it. I had to vacuum it out. Room carpet stained and cowebs and layers of dirt around baseboards. Again, I had to clean them.
Some staff were nice, others were rude.

Self

2/10

Poor

08 Jun 2026

Balaji

Terrible place to go, avoid at any cost, people are drinking and smoking in the lobby, no one to greet in the reception, lots of strangers loitering. Room was poor, dirty and smells. Never book this hotel even if it’s free.

10/10

Exceptional

21 May 2026

Carmen

Very clean beautiful hotels. Pet friendly and everything you need for a comfortable stay!

10/10

Exceptional

25 Apr 2026

Rick

Hard to find desk person always away from the desk

Self

10/10

Exceptional

12 Jan 2026

Judge

Great service and the don’t hold anything on your card. Just pay on here and then they check you in

Self

8/10

Excellent

13 Oct 2025

Charles

Good room, a suite, clean and comfortable. But, no frills. No ice, no food, no health club no maid service, etc.

Leisure Self

6/10

Pleasant

03 Sep 2025

Lisa

Cockroaches

2/10

Poor

02 Sep 2025

Cj

Walked in and walked right back out. This place was very poorly managed would not send a dog there to stay.

6/10

Pleasant

05 Aug 2025

William

Friendly and responsive staff

2/10

Poor

25 Jul 2025

Lisa

Dirty

Bathroom was dirty. Still old toothpaste in the sink. Whole building smelled like weed. People out front were smoking when clearly no smoking signs and were drunk.

Self

2/10

Poor

16 Jul 2025

linda

I had to work and didn’t get to the hotel until midnight. There was no one at the desk to check you in. I called and had to wait 15 minutes and still, no one showed up. Lobby carpet was dirty walls needed painting place was terrible.

8/10

Excellent

23 May 2025

Karen

Everything was good. However, I only got my room cleaned one time.

Leisure Self

4/10

Poor

20 May 2025

David

Disappointed

The hotel was dated and never saw housekeeping. The front desk would close and seemed like no one was on-site from 10 pm to 8 am.

Friends_and_family Family

4/10

Poor

27 Apr 2025

PATRICE

A very stale smell in the room, the flooring carpet was gross, the creepy people in the halls & a woman in the elevator flashed me her gun she was carrying. Never again.

Friends_and_family Family

6/10

Pleasant

20 Jan 2025

A

This is the worst hotel I have ever encountered in this area. Its a stripped bare place with a kitchenette and no utensils or even a cup. Mold and mildew everywhere, no outlets to plug in a phone. Plugs/outlets behind the box springs of the bed. Ceiling in the bathroom was disgusting with brown droplets dried. They have used that counter repair paint to coat tubs, walls, sinks, etc. and its peeling. Dogs are allowed but the place is just nasty and cheap. Staybridges next door is about 3 steps above. If you plan to stay at Extended stay being your kitchen with you-including paper towels.

Business Pet

2/10

Poor

16 Dec 2024

RADE

When I check in, Front Desk Stuff was unprofessional and unknowable. I arrive just few minutes before Midnight, room was booked Under my Name. I didn't have Driver Id, I had USA Passport. Front Desk Lady, told me I cant check in without Driver License , why??? After All day Traveling from Europe 22 hours, I was kicked out from Hotel, without any Reason. Left on the cold weather outside, very rude, unprofessional behavior of the Front Desk. Without Cell phone I was forced out and with all bags to walk on the very Cold weather outside, to go on the Gas Station to purchase Cash Card to go to another Hotel. After few Hours I came back and Front Desk Stuff told me I can book a room with USA Passport ??? Very Stressful situation without any reason!! Front Desk Personal without Knowledge, Rude and Unprofessional!!

Business_and_leisure Self

8/10

Excellent

11 Dec 2024

Verified traveler

Nice experience

Check was a breeze. The clerk was very kind and friendly.

Friends_and_family Family

10/10

Exceptional

22 Nov 2024

Michael

Great staff and clean room!

Business_and_leisure Family

8/10

Excellent

11 Nov 2024

Michael

Overall good stay the room smells like curry but it was quite and clean.

Business_and_leisure Family

2/10

Poor

28 Oct 2024

Charles

At at 1;30 morning someone kept knocking on door, loud music playing outside all night and man passed out from drugs or something outside hotel door with cigarettes smash up around him in the carpet. No staff on duty during the night. They shut down where you check in with looked like a hurricane shutter. Scary experience. Left at 8;30 morning still no staff yet.

10/10

Exceptional

18 Oct 2024

Elias

We were immediately greeted with a the front desk attendant smiling and excited to welcome us to the hotel. She had asked us about our plans and we had great small talk before going up to the room, the room was great. The room was very clean and the bed was comfortable and the bathroom was spacious. The natural lighting was also great too, I’m a big fan of natural lighting. The room also had a nice fridge and sink as well as a stove for more long term travelers, we stayed for one night and it was a great one. Thank you.

Leisure Partner

4/10

Poor

12 Oct 2024

Verified traveler

Fine but not worth the money

It was not horrible, I felt safe, it was clean and had a comfy bed. But no breakfast, no coffee, cigarette burn stains in a non-smoking room with that \"coverup the smoke\" smell. For an \"extended stay\", there were no kitchen supplies and the refrigerator was loud. I will avoid this one in the future.

Friends_and_family Friends

2/10

Poor

06 Oct 2024

Amy

Not great

I don’t normally write reviews, but there’s a few things I wanted to inform future guests…
First, The staff was very friendly and cordial. Hotel isn't upscale by any means, but the room was clean.
Now, for the negatives:
1. The site advertises free breakfast, but what they offer isn’t anything close. They put out coffee and prepackaged muffins in the morning. That’s it. There’s no hot food, and no place to eat.
2. Beds are not comfortable, and we had to run the shower for 10 minutes to get hot water. Room didn’t smell the best, either.
3. The worst part of our stay was that we didn’t get much sleep. Our neighbors were screaming obscenities, slamming doors, and fighting outside off and on from 1-4 am. I actually considered calling the police because the woman was so out of control.
I know her behavior isn’t the fault of the hotel, but it went on way too long before things finally quieted down.
We were just looking for an affordable place to stay after the OSU game. Will not stay here again.

Friends_and_family Family

10/10

Exceptional

08 Sep 2024

Rhonda

Love this place

Very peaceful and friendly staff!!

Partner

8/10

Excellent

31 Aug 2024

Taniesha

Pretty ok.

Service was amazing. Staff was helful and informative. We did have hair that was not ours on the wall in the shower and in the sink. The air conditioner was super loud. Something sounded like it was scratching or knocking on the wall above the tv. I didnt get any sleep due to the excessive noise from inside the room, but it was still an ok stay.

Friends_and_family Friends

8/10

Excellent

31 Aug 2024

Dave

Don’t expect much for breakfast.

Leisure Family

6/10

Pleasant

27 Aug 2024

vivek

There is not late check in facility available and they are not ready to adjust even 30 minutes

Leisure Family_with_children

8/10

Excellent

17 Aug 2024

Larry P

Hard to find

Leisure Self

4/10

Poor

04 Aug 2024

Erica

The bed was horrible, could feel the springs in it and there was blood spots on the door frame going into the bathroom.

Leisure Partner

8/10

Excellent

04 Aug 2024

Byron

Grateful for the attention to my family and my dogs. Excelent customer service.

Business_and_leisure Pet

2/10

Poor

03 Aug 2024

Thomas

Stay Away!

The service was terrible. Shante was rude and unaccommodating at the front desk. The rest was mediocre at best. There are better options. STAY AWAY!

Friends_and_family Family

6/10

Pleasant

03 Aug 2024

Tanya

Dirty lobby

2/10

Poor

29 Jul 2024

Tiffany

I was charged for a room didn’t stay there. I need my refund asap

Leisure Partner

10/10

Exceptional

26 Jul 2024

Charudatta

Good service

Business_and_leisure Family

8/10

Excellent

21 Jul 2024

Harmon

Good value

Leisure Partner

8/10

Excellent

17 Jul 2024

Carol

No breakfast area

Leisure Family

10/10

Exceptional

13 Jul 2024

Patrick

Staff is always very friendly! Could use some physical upgrades to the property.

Business Self

10/10

Exceptional

13 Jul 2024

Lisa

The staff were particularly friendly and helpful. Great location close to freeway

Business Partner

2/10

Poor

12 Jul 2024

Verified traveler

Room was dirty, we were handed a sweeper to clean it! Drain cover missing in shower, bed framed swayed afraid it would break, vent in the bathroom broken, light over stove broken, outlets on the back wall didnt work, fridge had rust in it, the fan or motor in the frezzer was so loud it woke us up when it turned on. Just overall not well kept. We can accept outdated but not dirty.

Friends_and_family Family

10/10

Exceptional

26 Jun 2024

Charles

Excellent value for the cost

Leisure Self

2/10

Poor

26 Jun 2024

Tanisha

Bed bug infested

I recently stayed at this hotel from June 23rd - June 25th while on a work assignment. The first thing i noticed is the floors looked like they hadn’t been swept. Second thing i noticed was hair on different places on the shower walls. I pulled the blankets back and the sheet had folds in it like someone had laid in the bed and just fixed the blanket on top. I realized on June 25th that i had an itchy, red bump on my thigh. Really didn’t think too much of it until after i checked out on the 25th. I went to work, changed into my scrubs and noticed i had 3 bumps on my neck, 3 on my left arm and another on my right arm. I’m definitely convinced i was bitten by bed bugs. I called the hotel after work, no manager was available and the employee said there was nothing she could do about it. I called again today (June 26th) the employee stated the manager was on a conference call so i gave her my name and phone number so the manager could give me a call. Still have not heard back from them. I don’t normally write reviews but when it comes to things that could affect my health or things that i could take back home to my family or even spread to people at work, that’s a pretty big deal for me. I am absolutely disappointed and disgusted. I should trust that my ‘temporary home away from home’ will be clean and safe, especially when i spend my hard earned money to stay there.

Business

4/10

Poor

24 Jun 2024

Jordan

Bed was beyond uncomfortable and it doesnt offer many amenities in the room like other hotels do

Leisure Partner

10/10

Exceptional

24 Jun 2024

Johnny

It was a very nice room and the cork at the desk was very helpful and friendly

Friends_and_family Friends

10/10

Exceptional

23 Jun 2024

Keyon

Room was clean, water was hot, A/C worked well

Leisure Partner

10/10

Exceptional

20 Jun 2024

Kimberly

good

8/10

Excellent

19 Jun 2024

grace

everything was very clean and my stay was great!

Leisure Partner

10/10

Exceptional

14 Jun 2024

Wayne

Nice shape

Business Partner

8/10

Excellent

02 Jun 2024

Alayna

There is no late checkout accommodations

Business_and_leisure Friends

10/10

Exceptional

29 May 2024

Kimberly

very good

6/10

Pleasant

25 May 2024

Dave

This location clearly needs staff help. It also needs a thorough cleaning inside and out.
Throw the mattresses away , it was so bad we bought a topper to be comfortable.
Kitchen is very helpful and nice.

Partner

8/10

Excellent

20 May 2024

Jo Ann

Felt safe and no noise in evenings. Breakfast sparse but only wanted coffee. Motel was clean and plenty of towels. Im happy.

Leisure Self

10/10

Exceptional

19 May 2024

alli

Super clean, needed a last minute stay and they were great!

Leisure Family

10/10

Exceptional

19 May 2024

Jonathan

Ask for free coffee maker for your room

Business_and_leisure Self

2/10

Poor

09 May 2024

Kevin

I booked this place because it said free breakfast available; however, there was no breakfast area or tables to eat and there really wasn’t any breakfast available except free coffee and tea and they only had packaged muffins out under their coffee setup by their front desk lobby. They shouldn’t advertise free breakfast available it is more like a breakfast snack with no other options.

Leisure Partner

10/10

Exceptional

06 May 2024

James

Good staff, although often away from front desk.

Leisure Self

10/10

Exceptional

06 May 2024

Verified traveler

Restful

A short one night stay after an exhausting day. Beds we’re comfortable, pillows were great. Noise level was minimal. Only things missing we’re drinking cups for taking meds. Front desk was happy to supply them however.

Friends_and_family Family

8/10

Excellent

28 Apr 2024

Erika

The front desk employee was wonderful. She was very polite, chit chatted and recommended speaking to manager to get best rate as I am an Aya Healthcare travel nurse. I am still on look out for best fit, it was too noisy. I work nights so I sleep during the day. The bed was not as comfortable as other spots and the breakfast very sparse for the rate paid. I have paid less with much more options available.

Business Self

2/10

Poor

21 Apr 2024

Jessica

If I could give this hotel 0 stars, I would.

The hotel was in okay condition, but when I got to the room I was extremely disappointed. The room smelled like they sprayed air freshener in the room. When we came back from dinner I thought I smelled cigarettes, but I couldn’t be for sure. Well when we woke up the room reeked of cigarette smoke. And it was worse in the bathroom. I strongly suspect this is an ongoing issue at this hotel. I believe the air freshener was covering up smoke from a previous guest, and then someone around me was smoking. It is disgusting.

The room was pretty run down. The bed was messily made and very uncomfortable.

This hotel caused me a lot of stress. We had to leave. All our clothes smelled so I was washing laundry at the new hotel. I felt like I smelled like cigarettes all day until I could get into the new hotel and shower all of us.

Friends_and_family Family

2/10

Poor

15 Apr 2024

Anthony

Bed bugs in two different rooms. Shower was clogged. Didn’t know when the last time it had actually been cleaned.

Leisure Family

10/10

Exceptional

14 Apr 2024

frank

👌

10/10

Exceptional

13 Apr 2024

Nancy

The place was basic but that was ok for a one night stay. Comfortable. Quiet. There was a wash cloth left behind between the 2 shower curtains. Hopefully by the cleaning staff-otherwise ewwww. But the bathroom was clean.

Business Partner

10/10

Exceptional

11 Mar 2024

Adrena

The staff was very nice

10/10

Exceptional

03 Mar 2024

Jerry

Our second year in a row staying at this hotel while in town for the arnold classic. Wouldnt stay anywhere else now. Its convenient, the price is right and the service there is outstanding. Very nice and helpful staff.

Partner

10/10

Exceptional

16 Feb 2024

camille

The staff is amazing, my room personally was super clean as if I was the only person who's stayed in it. The staff makes you feel welcomed from day one and like family. Glad that I chose this extended stay and it's literally 5mins from work couldn't have picked a better place to stay.

Leisure Pet

2/10

Poor

07 Feb 2024

John

I found bed bugs and they did absolutely nothing about it

Partner

8/10

Excellent

03 Feb 2024

jeffrey

There should be a sign where the ramp is so no one parks there. It was raining and we had to make several trips because we couldn’t get the cart down the ramp. Several of the clean towels had hairs on them and the tub needed scrubbed but all in all it was a good stay. Very friendly staff and helpful.

Friends_and_family Family

10/10

Exceptional

18 Jan 2024

Daniel

Incredible staff!

Leisure Self

10/10

Exceptional

14 Jan 2024

Julia

Shonate

I had booked 2 rooms. One under my name and one under my daughter's names. When we arrived my daughter stated she did not have her ID. Shonate was extremely helpful by advising me how to change the reservation with hotels.com. She is very personable and explained the hotels policy in a very easy way to understand them. Upon checkout she was still there and congratulated my granddaughters on winning their competition for cheerleading. I would definitely consider this location again if I need to return to the Columbus Ohio area.

Friends_and_family Family

10/10

Exceptional

07 Jan 2024

John

Great all across the board

Partner

10/10

Exceptional

31 Dec 2023

Richard

Need work

Other tenants were too loud after 11pm.The pillows needed to be more comfortable (fluffy)

4/10

Poor

17 Nov 2023

Gerald

They were having trouble with their hot water, but failed to tell us on check-in, and the water was only lukewarm in our room, which they couldn’t fix at that time. I’ve stayed here before with no issues.

Business Partner

10/10

Exceptional

13 Nov 2023

Zeke Leventhal

Chantee at the front desk had a great attitude.

4/10

Poor

12 Nov 2023

Mark

Place had a bad smell to it. Interior of room and hallways was run down. Beds were just metal frames. Closet had a curtain for a door. Lobby smelled like they just cooked a fish dinner. Check in girl wearing fuzzy slippers. Price did not meet expectations.

Leisure Family

10/10

Exceptional

11 Nov 2023

Diane

Good overnight stay. Room comes with cooking stove and large refrigerator.

Leisure Self

8/10

Excellent

08 Nov 2023

Philip

Each staff member was spectacular. I wasn't expecting that. The room was nice. The water temperature/pressure in the shower was wonderful. The bed was comfortable and the AC/heat (used them both in the fall!) worked really well. I'd suggest a talk with the internet provider to get more stable service. Reliable, high-speed internet access shouldn't be an issue in November 2023.

Business_and_leisure Self

8/10

Excellent

29 Oct 2023

Tasha

Our room was very nice with a comfy bed. We did hear a lot of overhead noise from upstairs. Check in and out was easy and the front desk staff was pleasant.

Leisure Family

8/10

Excellent

27 Oct 2023

CheRanda

Hotel was clean and the staff were very nice

Friends_and_family Friends

8/10

Excellent

08 Oct 2023

John

Clean room, quiet, no bedbugs, good staff.

Leisure Family

6/10

Pleasant

25 Sep 2023

Jacob

All the surfaces were covered in dust.

Self

6/10

Pleasant

16 Sep 2023

Kathy

The TV color would not. Adjust and was too dark

Self

10/10

Exceptional

13 Sep 2023

CAPRENA

Front desk was courteous and went above and beyond to make sure I was comfortable.

Business_and_leisure Self

4/10

Poor

21 Aug 2023

Thomas

The night attendant did her best to help but I booked a queen online, it was not available when I arrived she had to call support. Sadly it took me longer and I lost sleep time

Leisure Self

4/10

Poor

18 Aug 2023

Melony

When I walked into lobby it smelled of weed. This continued on and off through the stay.
I hated having to ask for Everything
Hair dryer( really?) dishes.
Missed the maid service as well

Leisure Self

6/10

Pleasant

14 Aug 2023

Amy

The staff was excellent. Property was outdated. Something black was stuck to shower wall, I was able to wipe it off with rag. No hair dryer in bathroom. Reasonable accommodations for the price.

Leisure Partner

6/10

Pleasant

12 Aug 2023

Laurie

The room was spacious and had everything we needed. The \"breakfast\" was an overstatement and shouldn't be listed as offering breakfast: if you consider muffins in plastic, granola bars, oatmeal and coffee, breakfast, I feel sorry that your breakfast expectations and experiences are so low.

Leisure Family

10/10

Exceptional

12 Aug 2023

Todd

Very convenient and the room was nice and the staff pleasant. Would stay here again when in the area. Thank you.

Leisure Self

8/10

Excellent

07 Aug 2023

Natalie

Meh...I've stayed in worse

Front desk person wasn't the most personable or welcoming. Checking in felt as though we were interrupting her. She had her shoes off and was very short in her tone. I understand everyone is busy, but it didn't make us feel welcomed at all. When she rattled off the amenities, it was so fast we didn't understand a word she said. Next thing we knew, she shoved a paper under the glass that told us about the amenities. Thankfully, it was only one night and close to where we needed to be. Overall, the hotel was dated but clean.

Friends_and_family Family

2/10

Poor

01 Aug 2023

Christopher

Property and room clean enough, with slight lingering skunk odor. Front desk clerk surly and confrontational. Refused to accept federal ID. Asked \"who pissed in my coffee this morning\" when I never touch rmthe stuff.

Business Self

8/10

Excellent

01 Aug 2023

Amy

Great hotel, friendly staff. Beds are firm hubby loved it, i did not lol. Quiet, hardly heard anything through the walls. Tv could have been bigger, wish more hotels would get the shower nozzle that comes off the wall for all rooms. Breakfast was a grab and go, no juice or milk for the kids.

Friends_and_family Family

10/10

Exceptional

31 Jul 2023

Jessica

Very clean and quiet. Staff friendly.

10/10

Exceptional

16 Jul 2023

Summer

Nice!

The room was clean. Front desk staff (Tae) was so friendly and kind to us. Felt safe in this hotel, would definitely stay again.

Friends_and_family Family

10/10

Exceptional

14 Jul 2023

Cody

The price was perfect and the room was very clean. The staff assisted me with any of my needs as far as towels, cutlery, kitchen accessory.

Leisure Self

2/10

Poor

09 Jul 2023

Brian

Left over spoiled food in the room, blinds broke, staff was rude. Would not recommend or come back.

Leisure Family

10/10

Exceptional

09 Jul 2023

Joanne

Great stay❤️

Everything was great especially the lady that greeted us and checked us in. She was so friendly w a fantastic personality! We were there July 7&8. Thank u

10/10

Exceptional

29 Jun 2023

Karen

Very nice place

10/10

Exceptional

24 Jun 2023

Susan

High Cross BLVD Columbus: Extended Stay America

This location always provides clean, friendly service with staff that go above and beyond to provide an excellent stay!

Business