Extended Stay America - Columbus

10/10

Exceptional

11 Mar 2026

GEMMA

When it said breakfast included, I was not expecting just a packaged muffin and coffee.

Partner

4/10

Poor

23 Feb 2026

Maria

This particular Extended Stay is not well taken care of. The first room I was given, was barricaded by the extra bed upside down and blocking the entrance. The second room was OK. No water stopper in the bathroom sink, glad I didn't drop my earring in there. Thermostat is too hot and loud even though I put it on 72F.

Self

8/10

Excellent

17 Feb 2026

Leah

Staff was polite.

2/10

Poor

15 Feb 2026

Chris

There was a cockroach on the room door

Leisure Self

8/10

Excellent

28 Nov 2025

Diamond

Clean room… the fridge smelled a bit off but the stay was smooth.

Leisure Family

8/10

Excellent

10 Nov 2025

Verified traveler

The refrigerator was not cleaned and the toilet was not working properly

Business

6/10

Pleasant

09 Nov 2025

Russell

It was ok. Easton Center was nice. Lots of shops. The area is dangerous now though. I wouldn't wander too far away from crowds at night. I did not feel safe. A police truck parked in the lot with flashers on just to keep people away. Over in big parking lot help lights were on calling for police. The hotel itself was ok. There is no real breakfast. Muffins. Cheap muffins.

8/10

Excellent

05 Nov 2025

Deidra

Older but was nice. Would stay again.

Partner

4/10

Poor

25 Oct 2025

Richard

we didnt even stay the night. carpet had stains, room was dirty, hotel had bad odor...we had to hold our nose everytime we left our room. would rank this as one of the worst hotels i have stayed in

Leisure Partner

4/10

Poor

11 Oct 2025

Jason

Out of all the extended stays in Columbus this one has the least amenities, is unclean and have the nerve to charge more than any other location, I guess

6/10

Pleasant

08 Oct 2025

calvin

Nothing spectacular hotel met all my needs.

Business

2/10

Poor

21 Sep 2025

Jammie

Checking in was the best part about the stay. The young lady was wonderful & very courteous. The place smelled like fish. Our toilet didn’t work, old toothpaste tube from prev traveler on sink. Big red stains all over the floor, mold on night stand & surrounding floor area. The towels were stained/dirty. Very poor lighting in back parking lot. Would not recommend.

Business

6/10

Pleasant

21 Aug 2025

Minah

Very good location both for Kings island and Cincinnati Open.

Leisure Family

8/10

Excellent

15 Aug 2025

Howard

Good

2/10

Poor

29 Jul 2025

Gabriel

We counted about 8 cockroaches over 2 days and had to go in by our own roach traps to feel comfy sleeping in there at night.

Leisure Friends

2/10

Poor

01 Jul 2025

Dean

Over charged

Was charged twice.

Friends_and_family Family

2/10

Poor

23 Jun 2025

Penny

It was dark, and the breakfast was not like it was pictured online.

Leisure Family

8/10

Excellent

17 Jun 2025

John

Staff is great here

Leisure Self

4/10

Poor

05 Jun 2025

Jodi

It was somewhere to sleep, nothing else. Qe wouldn't go back.

Friends_and_family Family

10/10

Exceptional

18 May 2025

Kevin

Helpful front desk

I ran into a complication with my trip. I went to the front desk to see if they could assist me, and they were more than happy to help me and did so with smiles on their faces.

Self

10/10

Exceptional

11 May 2025

Crystal

I liked that it was close to so many stores.

Leisure

2/10

Poor

01 May 2025

Jeffrey

I asked for a quiet room do to get some sleep. I was put in a room right by the entrance where everyone goes to smoke and talk all night. And the guest above me was up all night with the TV on and he/she was pacing most of the night. Never stay here again and would like a partial refund

4/10

Poor

28 Apr 2025

Verified traveler

The breakfast and coffee in the morning was absolutely terrible. One option for breakfast, a very small prepackaged blueberry muffin. They were out of condiments for the coffee. Once it was set out in the morning, nobody touched it back up to restock or clean. Absolutely filthy and a very poor presentation. The rooms are very outdated and many things are heavily worn and used. The laundry room was an absolute mess no visible staff until you had to yell for someone, just sitting around the corner playing on their phone. The trashcan at the front entrance was overflowing upon arrival Sunday night and the same for Monday morning. Various people loitering around on the curbs and by the doors. I was not comfortable during my stay for various reasons. Very misleading representation.

Business Self

10/10

Exceptional

25 Apr 2025

Christopher

Was clean and safe

4/10

Poor

03 Apr 2025

Alexandria

The area isn’t the best. People doing hard drugs outside on the property. Property not well kept. Looked like black mold in the bathroom. Dishes/utensils/pots and pans weren’t good quality. It was hard to cook with it. Tv is extremely small. Sink drain was clogged the entire stay.

Business_and_leisure Family_with_children

2/10

Poor

02 Apr 2025

Heather

The property is very old and need a lot of maintenance. There were a lot of homeless people that hovered in the area.

Business Partner

2/10

Poor

01 Apr 2025

Brandon

The room was dirty, the shower was molded and the blankets had stains.

6/10

Pleasant

01 Mar 2025

Daniel

Stayed for one night, booked for three. Checked out early due to noise, strange odors and limited amenities. One week after check out and balance of my refund has not been returned. Never again.

Business Self

8/10

Excellent

24 Feb 2025

James

The hotel was clean and comfortable, and a good value. The only complaint would be the free breakfast. Muffins and hot drink options were all that was offered. Other than that, a good experience

Leisure Friends

10/10

Exceptional

17 Feb 2025

ANGELICA

Nice place

10/10

Exceptional

16 Feb 2025

Trista

I loved my stay here. I will be staying here more often.

Business Self

4/10

Poor

29 Jan 2025

Verified traveler

wont book here again

room needs updating, there are toddlers running the halls at 10pm
this is more of an apt like setting than a hotel
smells of marijuana everywhere even though its a NON smoking establishment.
this was a last minute booking due to storm and wished I had invested more $$$ for a restful sleep, live and learn

Partner

6/10

Pleasant

27 Jan 2025

Jamie

Good for really quick trips

It was okay. The room I had did not match the picture of what I was supposed to have. I was placed in a handicap room which I was not comfortable with.

Business

2/10

Poor

05 Dec 2024

Staci

The outside of the property appeared unkept and unsafe. There were homeless people wandering around. The hallways reeked of marijuana smell. The bed was hard and uncomfortable. There was no coffee maker or hairdryer in the room, which are usually pretty standard items in most hotels. The water in the shower wouldnt get hotter than luke warm. There were people being very noisy in the hallways, late at night. The carpet was dingy and disgusting.

Business Self

2/10

Poor

03 Dec 2024

Jessica

Disappointing Experience

I reserved this hotel for it's location near a very large shopping district and for convenience to freeway access. I was disappointed with the rooms appearance but i would say it was satisfactory. That said, I had to evacuate on the first night for a fire alarm which was due to some kind of hotel malfunction and the second night my car was vandalized. I was so upset that I asked to be released from the 5-day stay and get a refund. The hotel was apologetic and said they would allow me to check out and refund me back. My car was one of 10-12 cars in the lot to get vandalized that night. Sadly, this is a common pattern in Columbus, OH. Be careful with out of state plates at any hotel in Columbus.

Friends_and_family Family

10/10

Exceptional

28 Nov 2024

Marcus

I truly enjoyed my stay at Extended Stay America Easton the staff was extremely courteous and helpful. I'd recommend this hotel to anyone looking for a pleasant experience.

Business_and_leisure Family_with_children

4/10

Poor

01 Nov 2024

David

There was nothing special in fact it was the worse experience of my life. We got transferred from a non carpeted dirty room to a carpeted room that smelled bad it was like a wet furry animal had stayed and they never steamed cleaned the carpet. The lobby & stairwell had a bad smell, like wet dogs. I found fleas in our 2nd room the next morning. Our door dead bolt didn’t lock so we used the hook latch and we slept with our clothes on. I ruined a brand new pair of white socks that turned black from the dirty carpet in the second room I wouldn’t recommend this hotel to anyone who values their life!!!

Family

2/10

Poor

25 Oct 2024

Paul

Very poor customer service

Business_and_leisure Self

10/10

Exceptional

03 Oct 2024

Stephen

Good place to stay.

Business_and_leisure Friends

4/10

Poor

17 Sep 2024

Amy

It’s okay for a temporary stay

6/10

Pleasant

08 Sep 2024

catalina

Needs to be cleaner

Friends_and_family Family

10/10

Exceptional

15 Aug 2024

Aaron

Nice rooms. Some don't have any tv remotes

Business Self

10/10

Exceptional

14 Aug 2024

John

This location that I stay ant often has the two the best employees I’ve ever met Kacey and Mel. These wonderful ladies make sure I’m greeted by name and all my needs are taken care of. I couldn’t ask for better service than these ladies give.

Leisure Self

8/10

Excellent

11 Aug 2024

Daniel

Price was great but definitely felt unsafe outside the building

Leisure Family

2/10

Poor

09 Aug 2024

Verified traveler

Second worst hotel stay ever

The fridge was broken and ruined all my food from the first night. The pillow top beds may have been pillowtop 5 years ago. There are random soft spots in the floors on the two up levels and in the stairwell. For the first 4 days of my stay the elevator had a comm fail so if something happend you couldnt call out. The front desk ignored any and all calls and no one was every at the desk in the morning making it hard to lodge a complaint. When i finally informed them the fridge was broken because someone was there they took my complaint and walked away before i could say anything else and closed a door to isolate themselves from me. I absolutely 10 out of 10 do not recommend. Also the \"breakfast\" is just some packaged muffins on a 3'x2' cart in the lobby.

Business Self

8/10

Excellent

04 Aug 2024

Paul

We stayed here because we had a dog traveling with us. The price was good. The only real complaint I have is being charged extra to sanitize the room when the floor was filthy dirty. It certainly wasn't sanitized for my stay!

Business_and_leisure Pet

8/10

Excellent

02 Aug 2024

Eugene

It was perfectly fine. I just needed a bed for the night. Front desk was friendly, room was clean, location was super-convenient. Very much a no-frills place, but definitely better than a budget motel or something.

Business

10/10

Exceptional

24 Jul 2024

Aaron

.

10/10

Exceptional

21 Jul 2024

John

Front desk staff when I checked in were awesome. Every time I come to this location, they greet me by first name.

Leisure Self

10/10

Exceptional

17 Jul 2024

John

The front desk staff that during the day are awesome.

Leisure Self

6/10

Pleasant

16 Jul 2024

Claudia

Convenient to main thoroughfares. Clean and basic. Parking was limited and cramped. Breakfast was packaged goods and coffee.
Minimalist. Everything as promised nothing more.

Leisure Friends

4/10

Poor

14 Jul 2024

Verified traveler

Poor service

Went 2 weeks without housekeeping while asking repeatedly. Hotel manager lied and said they had no cleaning on the weekends and I later saw housekeepers on my floor during the weekend. During the week, I watched them skip my room and clean other rooms. Good thing I had my own towels and toiletries. Also, room keys deactivate every few days for no reason and breakfast is a joke.

Self

8/10

Excellent

02 Jul 2024

Verified traveler

As expected

Stay was as expected. Best rate per diem and service was friendly and helpful. Had to put a towel down in the kitchen area because the floor was sticky. It also smelled like someone previously had spilled cologne and it wasn’t cleaned up properly. Other than that, relatively comfortable bed, and a nice room to work in. The hosta plants out front could have stood to be watered which would have given me a better first impression of the place.

Business

8/10

Excellent

01 Jul 2024

Sandra

This is a very basic property with really no amenities, but it is clean and all the staff with whom we interacted were friendly and helpful.

2/10

Poor

23 Jun 2024

Matthew

Upon arrival, we were walking in the hallway to find our room. While trying to find our room number, we noticed the room numbers not being in order, making it difficult to find our stay. There were kids toys left in the middle of the hallway. As soon as we opened the door to our room, there was an extreme smell of smoke and bo. The kitchen was dirty with crumbs and the bathroom had stains in the tub along with hair. The floors were dirty and the carpets were stained. After 10 minutes of being in the room, we had an uneasy feeling about our safety and cleanliness. We took our luggage and left the hotel and did not return for our stay.

Leisure Partner

4/10

Poor

18 Jun 2024

L

Maybe keep looking

The desk staff were friendly and helpful, but stretched pretty thin.
My room had an overpowering cologne smell to it. I believe it was the plug in air freshener which I unplugged but still had to put it under the sink.

The floor was not clean at all. My feet were black after a few minutes walking around the room.

Desk chair was squeaky, hard and uncomfortable and much too low for the desk. I had to use the dining table and it was still a little too low for comfort.

No coffee maker and no utensils doesn't seem \"customizable\", it just seems lazy. I shouldn't have to ask for basic amenities.

Bed was comfortable. One pillow smelled faintly smoky.
Lots of hot water and good shower pressure.
Bathroom sink drained a bit slowly, might need to preemptively unclog.
Towels were clean and there were plenty for one person, 2 nights.
Nice deep drawers, but a quick vacuum warranted. There was accumulated dust and hair in the corners.

\"Breakfast\" was extremely disappointing. At best it was Continental, but fell short of that. Packaged muffins, Nutri Grain bars and oatmeal packets are not breakfast. No juice or fruit at all, which would have helped.

I will not be rebooking an Extended Stay America.

Business

8/10

Excellent

14 Jun 2024

alayna

House keepers are nice and let you use there own personal equipment if you choose to clean your own room

Leisure Family_with_children

6/10

Pleasant

23 May 2024

Marlo

The mattress was horrible! Had to buy a mattress topper from the store.

Business

10/10

Exceptional

12 May 2024

Sandy

Easy to get to and the staff is very friendly

Leisure Family

2/10

Poor

29 Apr 2024

Adan

Worst front desk and they called the cops on me for noise complaints while I was in the restaurant up the street at BJ eating. Police ended up kicking me out no redund of a day or anything. STAY AWAY!!!

Business Self

2/10

Poor

27 Apr 2024

Freedom

As for cleanliness, there wasnt any. The floors hadn't been cleaned in months. As soon as i arrived i noticed the kitchen & bathroom floors were sticky. In that condition i knew there was no sense going to the front desk, i got down & cleaned them with the hand towels they provided. The carpet was one big stain, having not been steam cleaned since 2004. You could feel the grim underfoot..

Business

6/10

Pleasant

20 Apr 2024

Matthew

The Extended Stay America at 1-270 NE is fairly clean and fairly well run but the building must be made of papier mache and balsa wood. As I laid in bed, I regularly heard and felt doors opening and closing and people stomping above and on either side of my room and in the hallway. The sound of slamming doors was the background noise. It did lessen by 11 pm but started again by 7 am. The room above me seemed to spend several hours each evening rearranging the furniture or doing tumbling exercises. I could not believe how much activity human beings could engage in in one small hotel room. I didn't just hear it, I felt it. The vibrations came through the structure. I felt as if I was in a shared dormitory rather than a separate hotel room. The echoing sounds of yelling in the hallway were unnerving, too. The smells of food from other rooms entered my room a number of evenings. Some seen to be living at this hotel for long periods of time. There are a number of other hotels nearby, all more expensive but you'll get a decent night's sleep at one of them, as I did at the Hampton Inn. Some things are worth the extra money. Also, I did battle with the toilet in 205 every time I flushed it. The maintenance man said, 'don't flush it at night, there will be no one here to help if it overflows.' I had to learn to 'time' my bodily urges, if you know what I mean. It was exhausting.

Business

4/10

Poor

19 Apr 2024

Melissa

This was a poor location. I watched my car every night and I still woke to my bumper getting sideswiped. I also noticed wine corks and trash every morning in the parking lot. My husband is missing some pills that were in his nightstand. You only get once a week housekeeping service and we were there 10 days and had no housekeeping at all in our room. You have to go get everything for your room yourself at the front desk. I received evil looks if I dared to ask to have towels delivered to our room. For the price you pay you would expect more service. The stairwells and the second floor(our floor) smelled of weed. We had a questionable bug in our room.I believe it was a cockroach. Breakfast was coffee and a granola bar. But if you didnt get there in time there was nothing left. We were supposed to have a queen bed but we had a double mattress on a queen base. Would not stay here again.

Leisure Partner

2/10

Poor

18 Apr 2024

Calvin

Sucked

2/10

Poor

24 Mar 2024

Scottie

I booked this hotel because it said free breakfast and all that was there was just granola bars. That is not breakfast in my eyes and I can’t believe we paid this much money and you don’t get free breakfast and you guys don’t even have a pool. I’m very disappointed with you guys description of what amenities you have and then you do not have them. We could have stayed at a different hotel nearby that had breakfast but when I read that you guys had breakfast, I want to head and booked with you. I’m very disappointed in the stay and I will not be staying at this type of hotel ever again! Please be sure that the head of this company reads this review.

Leisure Family_with_children

6/10

Pleasant

03 Mar 2024

Verified traveler

Decent

This is the first hotel I've ever stayed @ where there was no ice bucket/ice machine. It was decent for the price & it offer a kitchenette & ice trays lol. I'd stay again.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2024

Sandro

It was very accessible

Leisure Self

10/10

Exceptional

01 Mar 2024

Deborah

Close to shopping

Business Partner

2/10

Poor

10 Feb 2024

kimberly

Shopping. People or tv was loud like it was fighting.
Did towel dirty on counter and floor was not cleaned drops of juice

Business Family

2/10

Poor

29 Jan 2024

Ashley

My tires got cut up i dont recommend nobody stay here

Family

2/10

Poor

28 Jan 2024

William

The property was not clean damaged walls and ceiling was falling due to water damage will not recommended to anyone else to stay

Leisure Family

6/10

Pleasant

27 Jan 2024

Chris

My bed was so saggy I’ve had to see a chiropractor and osteopath because I’ve had electric back pain ever since I slept there.

Leisure Family

10/10

Exceptional

13 Jan 2024

George

I love it here

They are so nice staff make you feel welcome all of them

Friends_and_family Family

2/10

Poor

10 Jan 2024

Titus

At 3am it started raining inside my room and i had to leave

6/10

Pleasant

07 Jan 2024

Sarah

Would stay here again you get what you pay for!!! Cheap hotel worked for one night!

Leisure

6/10

Pleasant

25 Dec 2023

Melinda

Not great but ok

stopped here to get some sleep on a trip back home. hotel was ok, not great, not the worst ever. our room and had ground up chewing gum on the carpet that was sticky and you can tell it had not be vacuumed. hair in the shower. bed sheets had a faint smell of smoke or it could have been the detergent. either way was not real pleasant. breakfast was coffee and granola bars and packaged muffins.

Friends_and_family Family

6/10

Pleasant

21 Dec 2023

Amy

EXACTLY WHAT I paid for-Not Hilton-Budget hotel

You get what you pay for - standard, cheap, safe, reliable - that's all I wanted and needed and it's exactly what I got so if you want HILTON LEVEL SERVICE - this is not for you but if you want a decent, safe, spacious, WiFi enabled room with a good TV and fridge and microwave - THIS WAS PERFECT for me- desk staff have been very reliable and helpful and are generally available all day every day - weekend contact after 11 was challenging but still there - they cover 2 properties so it is understandable

Self

10/10

Exceptional

13 Dec 2023

Lindsay

Nice room and super nice and friendly staff!

Business Self

10/10

Exceptional

10 Dec 2023

Douglas

Perfect short term stay!

Great location, well maintained property, attentive staff, full refrigerator and kitchenette. Highly recommend!

Friends_and_family Family

10/10

Exceptional

09 Dec 2023

Sandy

Everyone is very friendly and beds are really comfy

Leisure Family

2/10

Poor

08 Dec 2023

Ryan

bad service

4/10

Poor

05 Nov 2023

Burl

The property is in a sketchy area with sketchy people. The bed feels like bricks with a blanket on top. Having a hot shower took about 30min of the water running for it to get warm enough to bare a shower. The staff was nice however.

Business_and_leisure Self

4/10

Poor

02 Nov 2023

Dana

Hated my stay

People were hanging right outside the front door smoking, and I had to get through them to get to the door. My room smelled horrible upon entry. I opened a window hoping that would help. It smelled like a pet had peed mixed with someone smoking packs of cigarettes. And the TV’s remote didn’t work. I made my concerns at the front desk and the young lady tried spraying something in the room (which she admitted she could also smell), but that didn’t help at all. I couldn’t wait to leave there in the morning! Never again

Self

4/10

Poor

12 Oct 2023

Barry

Metal carpet strip exposed tacks no linen change no cleaning or trash taken out . Terrible

10/10

Exceptional

12 Oct 2023

Robert

Rhonda at the desk has been extremely helpful and helped me get the best price for my stay!

4/10

Poor

03 Sep 2023

Jessica

We didn’t even end up staying the night because we felt so unsafe. The other guests would watch us come and go which didn’t sit right with us considering they could tell when we were in our room.

8/10

Excellent

29 Aug 2023

Verified traveler

Not a bad stat but....

After one shower the water only got to warm for the rest of our stay

Partner

4/10

Poor

21 Aug 2023

Jared

Dirty

Leisure Self

2/10

Poor

12 Aug 2023

Melissa

The fact that I reserved a room with 2 beds, only got one, cockroach in the bathroom, and another party was paying for the room and they took it out of my account. All the way around a horrible experience, my daughters didn’t even sleep that night and we had been at a family reunion, few hours away from home. They checked out at 730am was suppose to be able to stay until 11.

2/10

Poor

06 Aug 2023

Brian

Don’t book this place if they jack the rates

Terrible, jacked up rates due to local activities - room was sub-par, dirty carpet.
People were smoking at the entrance at all hours - grab & go breakfast was terrible, cold bad coffee no non-sweetened creamer choices, old granola bars and blueberry muffins without blueberries. Water took a long time to get hot - paid about triple the regular going rate and I feel completely ripped off

Partner

2/10

Poor

15 Jul 2023

Pamela

Just Don’t

It is very dingy and a bit sketchy. Reeks of cigarette smoke. The stay made me nervous but my daughter and I sucked it up for one night. Would never stay there again.

Friends_and_family Family

10/10

Exceptional

15 Jul 2023

Jair

I like the lady at front desk I think her name was Salina very nice and professional.

8/10

Excellent

20 Jun 2023

STRANGE

Friendly

Business_and_leisure Self

8/10

Excellent

12 Jun 2023

Dawn

Only did an overnight stay but the room was clean, bed comfortable and it was quiet. The staff were friendly and courteous. There were regulars hanging out around and in the hotel hallways but I didn't feel unsafe. The to go breakfast was a laugh. It was a packet of oatmeal but there weren't any bowls to make it in which made it clear they were only catering to the people living there.

Business Pet

10/10

Exceptional

12 Jun 2023

katherine

I didn't like that it was further from the event that was said to be 5& a miles away. But it was over 11 miles. As far as ghe hotel, it was great. And the ladies at check in were very kind

Leisure Self

2/10

Poor

11 Jun 2023

Michael

This place was a dump. I would not recommend it to anyone.

Leisure Partner

2/10

Poor

11 Jun 2023

Suzana

Dirty and no hot water

We stayed here for one night and it was so dirty and gross we immediately showered when we got home. Hallways and the elevator smelled and when we got into our room the carpet was stained. Shower area had hair on the walls and it clearly was not cleaned. I called down and brought this to their attention and I was told I they did not have another room and they would send someone to clean. No one ever came. The air conditioning unit was so loud we could not sleep, however, at least it drowned out the sounds of music coming from the outside well past 2am. There were people having a party in the parking lot and the hotel did nothing about it. Bed was incredibly uncomfortable but with everything else going on we were not going to get any sleep anyways. In the morning I went in to at least wash up in the dirty shower only to learn there was no hot water. I called down again and they suggested I wait longer for more water to warm up. The manager never contacted me to discuss this experience. Do yourself a favor and pay the extra money to stay anywhere else.

Business

8/10

Excellent

06 Jun 2023

Verified traveler

Kinda Sketchy/Weird Vibes

Ot was a 1 night stay, I wanted to be slone in peace & quiet to study for my NCLEX nursing exam in Gahanna the next morning at 8am. Being a young, female college student staying alone....it was kind of sketchy & gave me weird vibes. It was ok for a less than 24hr trip

Business

8/10

Excellent

03 Jun 2023

Glenda

Disappointing Visit

Very disappointing. The bed was very uncomfortable and the air unit was extremely loud. There were no dishes in the csbinets. I was told I had to ask for them. Breakfast was misleading. It was a bag breakfast.

Business

6/10

Pleasant

24 May 2023

Thomas

Just needed a place to crash for a night - can't beat the price. However: Fridge was positioned with door handles against wall - hard to open. No hair dryer. Would still stay again.

Business Self