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The Jephson Hotel, BW Signature Collection

Warwick · United Kingdom

16-20 New Warwick Road, 16-20View location

8.0/10Excellent809 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort7.8/107.8
Condition7.4/107.4
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Jephson Hotel, BW Signature Collection

The Jephson Hotel, by BW Signature Collection was originally created in the early 1920s from three 19th century Victorian mansions, retaining the grace and character of the Victorian era. Just five minutes from Leamington town centre, and Warwick Castle and Shakespeare's Stratford-upon-Avon within easy travelling distance.

The Jephson Hotel, by BW Signature Collection is working its way back to former glory and has recently completed an extensive refurbishment following change of ownership in March 2019.

The executive rooms have been sympathetically restored whilst providing the modern amenities and levels of comfort expected by today’s business and leisure traveller.

Three function and meeting rooms are available for various types of events and whilst the hotel is within just a 15-minute walk of Leamington train station with direct links to London and Birmingham, there is also an on-site bar and restaurant, serving simple, unfussy food.

Read more about this hotelShow less

The Jephson Hotel, by BW Signature Collection benefits from two on-site car parks - one at the front which is the Warwick New Road entrance and one at the rear, the Warwick Place entrance, including two parking bays designated for disabled badge holders.

The car park is free of charge to guests staying or attending functions at the hotel.

With a stay at The Jephson Hotel, BW Signature Collection, you'll be centrally located in Royal Leamington Spa, within a 5-minute drive of Warwick Castle and Royal Leamington Spa Bowling Club. This hotel is 0.2 mi (0.4 km) from Victoria Park and 0.9 mi (1.5 km) from Jephson Gardens.

Stay in one of 63 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in REST Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately GBP 9.95 to 11.95 for adults, and GBP 5.95 to 8.95 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Latvian

    Italian

    Polish

    French

    Urdu

    Romanian

    Spanish

Nearby attractions

Victoria Park 0.8 km / 0.5 mi
Royal Leamington Spa Bowling Club 0.9 km / 0.6 mi
The Loft Theater 1.2 km / 0.7 mi
Jephson Gardens 1.5 km / 0.9 mi
Tenpin 1.5 km / 0.9 mi
Royal Pump Rooms 1.5 km / 1 mi
Newbold Comyn 1.7 km / 1 mi
St Nicholas Park 2.3 km / 1.4 mi
St John's House 2.4 km / 1.5 mi
Collegiate Church of St Mary 3 km / 1.9 mi
Lord Leycester Hospital 3.2 km / 2 mi
Market Hall Museum 3.2 km / 2 mi
Warwick Castle 3.2 km / 2 mi
Quarry Park Disc Golf 3.3 km / 2.1 mi
Warwick Racecourse 3.6 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • Number of floors (main building): 3
  • Suites
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 17 more facilities & services
  • Late Check-outExtra charge
  • Wi-fi
  • Multilingual staffExtra charge
  • Bellboy service
  • Luggage room
  • Electric kettle
  • BarExtra charge
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Business centre
  • À la carte dinner
  • Breakfast and dinner
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 18 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable1 photo

    The Jephson Hotel, BW Signature Collection

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Alarm clock
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Desk
    • Trouser press
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING BED NON SMOKINGFAMILY ROOM • KING BED NON SMOKINGFAM.KG-NM

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    FAMILY ROOM KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 14 m²SGL.ST
    SINGLE STANDARDPhoto unavailable4 photos

    The Jephson Hotel, BW Signature Collection

    SINGLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Tea and coffee making facilities
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Alarm clock
    • Desk
    • Trouser press
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 18 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable5 photos

    The Jephson Hotel, BW Signature Collection

    FAMILY ROOM STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Alarm clock
    • Desk
    • Trouser press
    • Satellite TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 14 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable4 photos

    The Jephson Hotel, BW Signature Collection

    DOUBLE ECONOMY

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Internet access
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Alarm clock
    • Radio
    • Desk
    • Trouser press
    • Satellite TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 14 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    The Jephson Hotel, BW Signature Collection

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Alarm clock
    • Desk
    • Trouser press
    • Satellite TV
    • Hairdryer
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Direct dial telephone
    • Ironing set
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 14 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    The Jephson Hotel, BW Signature Collection

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Alarm clock
    • Desk
    • Trouser press
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    The Jephson Hotel, BW Signature Collection

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Jephson Hotel, BW Signature Collection

8.0
Excellent
809 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.4 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
per
great stay, near centre to everything in Leamington spa, clean room, good breakfast, very friendly and serviceminded staff.
8/10
Excellent
25 Jul 2026
Danny
Room was clean and shower was good enough but chipped paint and no opening windows wasn’t expected. But overall a good budget stay
4/10
Poor
22 Jul 2026
Emre
There was a bad smell in the bathroom
4/10
Poor
14 Jul 2026
Gen
This is a really basic hotel unworthy of the BW Signature association. Just because it is under Best Western doesn’t mean it is a quality hotel. The amenities are low and there is no aircon at all which made it suffocatingly uncomfortable to stay during the Formula 1 weekend.
Partner
2/10
Poor
09 Jul 2026
Raymond
Absolutely disgusting room, full of mould and smelly. Room was prepaid and staff did not offer refund. Did not stay, checked into the clean and fresher Premier Inn up the road instead
Business
8/10
Excellent
09 Jul 2026
Susan
We had a cool room and the shower worked.
It’s great that the Jephson has parking unfortunately we parked in the street on Saturday - very busy. Walking distance from the centre of Leamington with lovely pubs and restaurants nearby.
Partner
4/10
Poor
30 Jun 2026
David
The hotel is looking very tired, and in need of an overhaul.
I had to change rooms as the first one had an overpowering drain smell. The team on reception were very good and swapped my room immediately, but this room was also very tired.
Self
4/10
Poor
25 Jun 2026
Peter
No air on except restaurant…basic hotel
8/10
Excellent
11 Jun 2026
Timothy
We enjoyed breakfast though would have liked more fruit.
The room was a little cramped but met our needs.
The hotel was in a good location for our visit.
Partner
8/10
Excellent
08 Jun 2026
Danny
Good hotel at a very good price. No frills but great location for location
Family
6/10
Pleasant
08 Jun 2026
Glenn
The place is just ok, reception was good, the room ok, but the cold water ran hot then warm even after running it for 10 minuets. the bed was a 4 out of 10. shower, toilet and sink were good, Sunday evening in the bar, I stood for 15 minuets before another customer came in and i said how long i had been waiting, so they went to reception and ask for someone to come. The breakfast was good, and the take away breakfast was good. Ps the booking said 1 twin bed , This means 1 single bed not 2 singles. So in all i will not be dashing back soon
Self
6/10
Pleasant
05 Jun 2026
Colin
Room clean
Staff very helpful but was really understaffed
Waited to long for a table in a very empty restaurant
My wife has been quite ill since we left and possibly food poisoning but unsure if it was to do with the hotel
Friends_and_family Family
4/10
Poor
04 Jun 2026
Rebecca
Very disappointed with our stay. We discovered broken glass shards in the bathroom and around the room, resulting in both my 6 year old child and my husband standing on glass. We also had our 10 month old baby crawling around the room before we found the glass, making the situation extremely dangerous and upsetting.

After inspecting the room further, we found more pieces of glass still left behind, clearly showing the room had not been cleaned or checked properly before our arrival. There was also a loose and uneven shelf under the bathroom mirror, which may have caused something to fall and smash previously.

We stayed during one of the hottest weekends of the year. Although we knew the hotel had no air conditioning, the heating had been turned up to maximum when we arrived, making the room unbearably hot, especially with young children.

The interaction with the bar staff was also disappointing. We politely asked for extra ice to help cool our children down, but the response was dismissive and rude, including comments questioning whether we had air conditioning at home.

What made the experience worse was the hotel’s response to the broken glass. Very little sympathy or concern was shown, and we were asked if we had broken something ourselves. No meaningful apology, refund, or compensation was offered despite the seriousness of the issue.

A hotel room should be clean, safe, and properly prepared for guests, especially families with young children. Unfortunately, this stay
Friends_and_family Family
8/10
Excellent
02 Jun 2026
Leonora
Clean room, friendly staff plenty of parking
Partner
4/10
Poor
26 May 2026
Tristan
Never staying at this hotel again after a litany of failures, including a collapsed mattress in one room and a blocked toilet in the room we were switched to due to the collapsed mattress. When I reported the issue with the toilet, I was then offered the room with the collapsed mattress again! I’ve stayed at the Jephson many times over the last few years, knowing it was pretty basic, but I feel the hotel has got much worse over time.
Partner
6/10
Pleasant
25 May 2026
Theresa
Hotel nice we have stayed before but room this time had damp walls which were very wet . Carpet hadn’t been hoovered properly
Partner
10/10
Exceptional
17 May 2026
Rachael
The room was clean and staff very pleasant. Breakfast was good. The outside of the hotel however needs a clean up as its appearance lets its staff down
Partner
10/10
Exceptional
12 May 2026
Christian
My room was spotless & the bed very comfortable, the staff were friendly & accommodating & the buffet breakfast was okay, I’d happily stay here again
Self
6/10
Pleasant
09 May 2026
Imogen
Room was clean and shower was good. TV turned its self on twice so unplugged- coffee and tea hadn’t been restocked and empty milk sachet left. Fine for a budget one night. Bar area and bits nice rooms just bit dated
Self
8/10
Excellent
08 May 2026
Rorie
Its aite for cheapp price nice staff
Self
2/10
Poor
18 Apr 2026
ali
I recently stayed in Room 33 and unfortunately it was a very poor experience from start to finish.

The main issue is the location of the room, which is completely unsuitable for guests. It is positioned directly next to the disabled toilets and only about a metre away from the reception office door. This resulted in constant noise throughout the entire stay. Every time the reception office door was opened or closed, it caused our room door to vibrate loudly. This happened repeatedly and made it impossible to relax.

In addition, the disabled toilet next door is in frequent use, and we could clearly hear everything — flushing, doors slamming, and general use. The noise levels were excessive and completely unacceptable for a hotel room. After travelling for four hours, we were hoping for an early night, but instead we were kept awake until after midnight due to the constant banging and disturbance.

The disruption continued into the early morning. Around 5am, we were woken again by staff changeover, as the room is directly behind reception. We could hear conversations clearly, along with ongoing movement and door noise. This meant our sleep was repeatedly interrupted, making the stay exhausting rather than restful.

The room itself also lacks basic comfort. The windows are single-glazed, do not shut properly, and offer little to no sound insulation, which only adds to the overall noise problem.

On arrival, we were also disappointed to find that no food was available until 5pm
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Paul
Friendly staff, easy parking, clean room, good location, great breakfast.
I stay here frequently and am never disappointed.
Friends_and_family Friends
6/10
Pleasant
14 Apr 2026
Vincent
The overall condition is good, staff helpful, windows rattle badly keeping me awake and bathroom needs some TLC. Have stayed in a lot worse. For one night it did the job. Breakfast was good. 3 out of 5 overall.
Mixer tap only deliver luke warm water so no way to have drink in the middle of the night , needs replacement.( room19)
Self
6/10
Pleasant
13 Apr 2026
Tom
The staff were lovely and the location is good. The property is a bit tired, and the rooms are very small. TV in the room didn’t work properly
Self
10/10
Exceptional
07 Apr 2026
D
Really clean and very polite staff. Lots of parking! We always come back here to stay. Simple and lovely.
Friends_and_family Family
4/10
Poor
01 Apr 2026
Muhammad Ibrahim
Okay
10/10
Exceptional
31 Mar 2026
David
Everything I could have hoped for, great staff, very clean throughout. Would definitely use again.
Self
8/10
Excellent
28 Mar 2026
David
Nice friendly staff. Very good breakfast, nice smart property and area
Self
6/10
Pleasant
26 Mar 2026
Michael
Room was small but very clean - In Room Heating excellent - No in room fridge
Common walkways areas are soulless - no atmosphere at all at anytime during the 3 days i stayed
Best Western Litchfield much better - i was there 3 days before i came to Jephson
Self
10/10
Exceptional
22 Mar 2026
Tony
We arrived at reception and greeted with a warm welcome. We were given our room card to get in and the room was clean, warm and well presented. Tea and coffee facilities were in the room and made the stay comfortable. We had breakfast each of the mornings, with a choice of English breakfast or cereal and pastries. The overall experience was fantastic and helped make out weekend. The only thing my wife struggled with was the stairs due to knee problems. The hotel doesn't have a lift but does have a ramp for accessibility.
Partner
8/10
Excellent
20 Mar 2026
mark
Room was clean, although they are compact.staff were friendly. Food was excellent.10 min walk to centre of town.
Business
4/10
Poor
16 Mar 2026
Adam
This is a tired hotel, great if you just want a place to rest your head with the curtains closed and a shower but don’t expect an enjoyable time.
10/10
Exceptional
14 Mar 2026
Paul
Easy parking. Friendly staff. Clean room
Self
4/10
Poor
09 Mar 2026
Ryan
Very Old, Clean but not updated in a long time.
Carpets old. Small rooms.
Breakfast was OK
Self
10/10
Exceptional
09 Mar 2026
Catherine
Ground floor room, good shower rpom and comfortable bed. TV did not work until staff came and fixed it. Convenient location for Leamington Spa.
Partner
10/10
Exceptional
01 Mar 2026
Sean
Lovely staff, good room. Thank you!
8/10
Excellent
24 Feb 2026
Lin
The staff were very friendly and the room was reasonably clean. We had to pay another £90 to upgrade when we arrived as the original room was too small for two of us
6/10
Pleasant
15 Feb 2026
Helen
Lovely room, location and breakfast. Unfortunately the bed wasn’t great as it was 2 single beds pushed together, making the centre uncomfortable.
Partner
10/10
Exceptional
11 Feb 2026
David
Helpfulness and courtesy of the front office staff. Sizeable and comfortable rooms and public areas. Overall cleanliness throughout.
Business
10/10
Exceptional
09 Feb 2026
Jacqueline
Spotless, lovely bathroom, comfy bed! Staff extremely helpful and friendly
Friends_and_family Family
8/10
Excellent
08 Feb 2026
Andrew
Clean Room, Attentive Staff.
6/10
Pleasant
05 Feb 2026
Paul
Aged hotel. Group booking. Multiple issues. Broke shower. No iron or ironing board
Business
6/10
Pleasant
29 Jan 2026
M
Room was small but ok. Bathroom and shower very small and shower in particular was a challenge to wash in. Bed was comfy but woken by other patrons standing next to their vans and chatting - right outside the window. Didn’t have a food or drink.
Friends_and_family Friends
8/10
Excellent
28 Jan 2026
Arpita
Room was tiny for a solo traveler but just fine for one night stay on an official trip. Hotel staff is extremely welcoming and accommodative. Check in was super quick and hassle free as I had completed the formalities in advance. My request of warming up home made food in the hotel kitchen was very well supported.
Location of the hotel is a bit off ie away from market proximity but good if one feels like to be away from the much hustle and bustle of busy streets. A minute walk away is a mini store (spar) which is a convenience around the hotel area. Ample of parking spaces are available within hotel premises. Overall a good value for money.
Business
6/10
Pleasant
16 Jan 2026
Clare
Bar man made us feel uncomfortable rest of staff very nice.
Friends_and_family Family
8/10
Excellent
11 Jan 2026
Vivienne
Clean room but bathroom freezing cold.
Self
10/10
Exceptional
05 Jan 2026
Paul
Friendly staff, easy parking, great location.
Self
8/10
Excellent
02 Jan 2026
Linda
Friendly staff, clean and warm accommodation and it’s great location to town centre
Partner
10/10
Exceptional
01 Jan 2026
Rosie
Lovely friendly check in lady made it so easy and pleasant.
We had a problem with our heating in the room but it was sorted fully. Very efficient.
Leisure Partner
8/10
Excellent
28 Dec 2025
steve
Easy check in with efficient friendly staff
Leisure Partner
8/10
Excellent
28 Dec 2025
Christian
Gorgeous large bed, nice room, quiet, great sleep and lovely staff - cobwebs and bedside tables not clean with a cold bathroom if you don't leave the door open!

Great Vale for money with parking and also a 15min walk into town.
10/10
Exceptional
27 Dec 2025
Christine
Yes, and staff exceptionally helpful
Self
10/10
Exceptional
20 Dec 2025
stephen
Yes
10/10
Exceptional
16 Dec 2025
Paul
Friendly staff, clean room, comfortable bed, easy parking
8/10
Excellent
14 Dec 2025
christine
Hotel lovely & clean rooms never seen house service, dinning room hose was a bit rude in dinning room towards us i think he was a bit flustered not sure if it was because he was working bar & restaurant but once he settle down our evening was lovely dining & breakfast will still return never put us off
Partner
8/10
Excellent
12 Dec 2025
Jackie
The Room was clean and spacious with a comfy bed.
Friends_and_family Friends
8/10
Excellent
12 Dec 2025
Sarah
The room was a bit small. Staff were friendly, clean room, comfy bed. Good shower.
Partner
6/10
Pleasant
09 Dec 2025
Thomas
The hotel was clean but very dated.
Leisure Family_with_children
8/10
Excellent
08 Dec 2025
David
Ok
Friends_and_family Friends
8/10
Excellent
07 Dec 2025
Marc
Staff friendly, parking great breakfast good variety.
Room carpet could have been hovered better.
Leisure Family
6/10
Pleasant
29 Nov 2025
Kevin
Small room with little space for anything other than the double bed which was wobbly and creaked a lot. Location was great and the walk into the town centre was only 10 mins.
Partner
10/10
Exceptional
29 Nov 2025
NIGEL
Great location
Business
10/10
Exceptional
17 Nov 2025
Christine
Didn't have breakfast. The bar was modern and comfortable. The room was large and the bed comfortable
Partner
8/10
Excellent
10 Nov 2025
Ola
Walking distance to town centre and plenty of parking. Very helpful staff. Lovely breakfast. Clean room, but a bit smelly bathroom. Good value for the money.
Self
10/10
Exceptional
05 Nov 2025
Anthony
Staff were great, and very friendly and helpful. Rooms clean and comfortable. Good selections for food and a relaxing bar for after. Area is a bit out from the centre but within walking distance. Also area is quiet for this reason. Recommended.
Business_and_leisure Friends
8/10
Excellent
05 Nov 2025
Rob
Ideal for the price. The building a little tired but amazing friendly staff. Will stay again
Business_and_leisure Self
8/10
Excellent
02 Nov 2025
Deborah
Spotless room and ensuite. Excellent matress. Courteous staff at all times. Good to have parking so close to the shops. Shame about the fire alarm going off at 6am. I would have liked an explanation. My room 15 was quiet. Beautiful furnishings in the front lobby
10/10
Exceptional
01 Nov 2025
Michael Kenneth
Clean hotel but a little tired in some parts.

Staff friendly and helpful.
10/10
Exceptional
31 Oct 2025
T.A
Spotlessly clean
Staff very warm and courteous
Friends_and_family Family
8/10
Excellent
27 Oct 2025
Verified traveler
No pool as advertised on hotels.com. I used the filter for hotels with pools in the area and it said \"2 indoor pools\" on the description.
Nice big rooms. Staff friendly and helpful.
6/10
Pleasant
27 Oct 2025
Diane
Breakfast was buffet style.

The standard room clean & comfortable with a good shower. The view from the room was of an internal alleyway, it was dark so this time of year not a problem, but if that bothers you you'll need to upgrade your room type. The room heated up quickly when the radiator was turned on, but we were woken in the night by the heating making horrible noises and had to turn the radiator off to stop the noise and to get back to sleep.
Leisure Partner
4/10
Poor
27 Oct 2025
Gareth
Staff on check-in were excellent.
Bar service as usual was dreadful, you have to hunt around the hotel to find someone to serve you and we couldn't get a drink in the hotel after 11pm on Saturday night.
The manager still lacks people skills and is very abrupt to the verge of being rude.
Breakfast has gone down hill since I first stayed here.
I have stayed here several times but this will certainly be the last, there are far better hotels in the area in the same price bracket.
Business_and_leisure Friends
2/10
Poor
23 Oct 2025
Jennifer
Toilet seat was loose, and no soap in the dispensers. The bedroom windows were wooden framed and did not stop traffic noise, there was a carpark light shining up into our window, the curtains and blind did nothing to stop the light shining in. The TV remote did not work and the couple in the room next to ours were really noisy and had the TV on loud and the women kept screaming. The rooms definitely need sound proofing. Would not stay again. Room 66
Partner
10/10
Exceptional
19 Oct 2025
Joanne
Great little hotel with parking and conveniently situated just outside of town.
6/10
Pleasant
15 Oct 2025
Gary

Average at best

Room was ok but no bedside lights so it’s either lights on full or off, had to find staff at breakfast, the breakfast buffet was cold, there were no beans and 1/2 hour later they still hadn’t been topped up,
Was ok for one night but won’t be rushing back
Business
10/10
Exceptional
14 Oct 2025
Steve
Great place clean and comfortable
Business
8/10
Excellent
12 Oct 2025
Ian

Nice hotel, clean and pleasant

Nice hotel, with parking, didnt use much of the facilites as it was a base for an evening out, just the right distance for a pleasant walk back from the town.
Partner
6/10
Pleasant
12 Oct 2025
Simon
Relatively clean and tidy, nice location with easy walk into town staff friendly.cooked breakfast could have been better, allergy information could be more visible.
Leisure Partner
2/10
Poor
10 Oct 2025
Nathan
Very very tired rooms
Staff on reception said nothing of what hotel had to offer
Business
2/10
Poor
05 Oct 2025
Jirawan
Phone number please
10/10
Exceptional
03 Oct 2025
Craig
Very friendly staff and in a great location
Leisure Self
6/10
Pleasant
29 Sep 2025
Simon
This was a stop off before dropping my son at University so didnt have high expectations but our room wasnt that clean and was boiling hot, it was cold outside so you would have thought that we could open a window and let some cold air in but the air that came in was boiling....It was probably about 30degrees in there and they even provide a big fan so they are aware of the heat problem. We both couldnt sleep at all and then came to use the very complicated shower! Not the best experience. Good parking though.
Friends_and_family Family
6/10
Pleasant
28 Sep 2025
Sarah Jane
The
8/10
Excellent
25 Sep 2025
Keith
Easy access to central Leamington spa
Leisure Friends
4/10
Poor
22 Sep 2025
Sergio

Video of Room

Dirty hotel

Check video we took
Partner
10/10
Exceptional
20 Sep 2025
Catherine
My stay was very pleasant. The staff were lovely and my room was nice. The location was convenient for the event I was attending which was within walking distance.
Leisure Friends
8/10
Excellent
04 Sep 2025
Andrew

Peaceful stay just outside the town centre

Clean and very spacious family room met our needs. A peaceful night just outside of the town centre.
Friends_and_family Family
8/10
Excellent
03 Sep 2025
Lisa
Quiet yet also easy walking distance to main shops and restaurants.
Business Self
8/10
Excellent
03 Sep 2025
David
Good service
8/10
Excellent
01 Sep 2025
Martyn
Overall a great base for my stay, clean week appointed rooms, new bathroom/ shower, restaurant very good, best breakwater. Only thing that maybe let's the hotel down is a lack of it's
own onsite parking, although on street parking is available..
8/10
Excellent
30 Aug 2025
Joanna

A clean and friendly hotel.

The cleanliness of the room was to a high standard with ample towels and pillows. The bathroom was very clean and modern with a large walk-in shower. We paid for breakfast which included a buffet style cooked breakfast, cereals, pastries, fruit, fruit juice, tea and coffee, which was good value for money. The staff were very friendly throughout our stay. We recommend this hotel and would stay again.
Partner
8/10
Excellent
30 Aug 2025
Michele
Stay was lovely apart from housekeeping knocking on my door before 0900!
8/10
Excellent
26 Aug 2025
Rebecca
This hotel was in an excellent location for access to the town. Staff were very friendly and accommodating. Breakfast was tasty and plentiful. One area that could have been better was the cleanliness of the rooms, in a twin room the beds were against the wall and the walls we rather grubby, and a lot of dust covered the fan and headboards.
Over all a lovely stay.
Leisure Family
4/10
Poor
25 Aug 2025
ALAN
No air conditioning could not open windows.
6/10
Pleasant
23 Aug 2025
Leisan
The number was not big. In its price category corresponds to the level.
8/10
Excellent
20 Aug 2025
Martyn
Manager and staff couldn't do enough for you, excellent service and food in the restaurant. Comfortable and Relaxing bar area.
Business_and_leisure Self
8/10
Excellent
19 Aug 2025
Clive

Comfortable stay

Comfortable stay
Business
10/10
Exceptional
15 Aug 2025
James

Great experience for first visit to Leamington

Friendly staff. Room very clean and tidy. Good choice for breakfast and nothing was too much trouble.plenty of parking at no charge.
Partner
4/10
Poor
15 Aug 2025
Toni

Room was unbearable due to heat and being overlook

Food was very good. We selected a small double as we knew we would not be spending much time n the room. The room was like a furnace and could only just crack the window. There was a window looking into our room so we had to keep the blackout curtains drawn! Did not sleep at all due to the heat. Booked 2 nights and left after one as they did not have another room to move us to
Partner
8/10
Excellent
10 Aug 2025
Tracey

Good Stay

Bed very comfy didn’t eat there
Friends_and_family Family

Location & surroundings

The Jephson Hotel, BW Signature Collection
16-20 New Warwick Road, 16-20, Leamington Spa, United Kingdom

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The Jephson Hotel, BW Signature Collection

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