Name: Staybridge Suites Boston - Burlington By IHG
Address: 11 Old Concord Road, Burlington, 01803, US

10/10

Exceptional

24 Jul 2026

Tammi

Nice hotel.

10/10

Exceptional

22 Jul 2026

Nancy

We loved everything about this hotel.

8/10

Excellent

21 Jul 2026

Stephanie

Great breakfast and clean rooms. Only downside is no water or ice machines

Partner

6/10

Pleasant

21 Jul 2026

Oi-Ling

We stayed there for 11 days but they only cleaned the room once. By the time we left, the garbage was piled up, no toilet paper and no dishes detergent ugggh.

Family

8/10

Excellent

18 Jul 2026

Thierno Gando

Very good hotel

Family_with_children

10/10

Exceptional

12 Jul 2026

Michael

Clean with a wide variety of choices for breakfast

Self

10/10

Exceptional

10 Jul 2026

Binu

Everything

10/10

Exceptional

09 Jul 2026

DENDAQURIWAR

Nice property

Family_with_children

10/10

Exceptional

09 Jul 2026

Tony

The improvements are fantastic. Our room was spacious and comfortable. The bathroom was large (handicap room). The staff was great.

Partner

6/10

Pleasant

06 Jul 2026

Mrs.

Our stay was wonderful overall however the ac unit was loud and it was challenging to fall asleep with that noise. Breakfast was nice and the staff was also very friendly. I would recommend staying here but will suggest bringing your noise cancelling headphones.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Melinda

Great trip and great experience as it was our first time in Boston!

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Piero

Everything was perfect! From the clean, fresh room to the friendly staff this place was like living in luxury! Would definitely recommend!

10/10

Exceptional

04 Jul 2026

Leslie

Wonderful place to stay! Great/helpful staff, clean and well supplied rooms, and excellent breakfast. Would definitely stay here again!

Self

10/10

Exceptional

30 Jun 2026

Salvador

Really nice place, clean and friendly staff. The only thing was the gym wasn’t open due to remodeling, otherwise would have been a 10.

Family_with_children

10/10

Exceptional

29 Jun 2026

Yuriet

Excelente hotel de verdad

8/10

Excellent

29 Jun 2026

Jeffrey

Newly renovated and looks nice but felt like it still needed a good cleaning to clear construction mess in the common areas. Room itself was clean and comfortable. The staff were friendly and the hotel very accommodating to needs. New washers and dryers, which were completely free to use was a huge and helpful bonus for a traveling family of five. There were free bags of ice at reception that you could take to your room…which had a full size kitchen. Overall, a very good place to stay. With a bit more cleaning it would be excellent.

Family_with_children

10/10

Exceptional

28 Jun 2026

Houcine

خ

4/10

Poor

26 Jun 2026

Irena

This was one of the least comfortable beds I’ve ever slept on. It felt more like a temporary spare bed than a proper hotel bed, and every movement from one person would immediately wake the other. As a result, we barely slept during our stay.

The room was also quite noisy, making it even more difficult to get a good night’s rest. Given the level of comfort provided, the price was extremely difficult to justify. The rates seemed heavily inflated due to the World Cup, and the overall experience fell far short of the value we expected for what we paid.

10/10

Exceptional

23 Jun 2026

Jessa

Quick and easy place for us to stop on a road trip. The hotel was lovely and clean, our room was prepared for us, and the breakfast had plenty of options and was replenished frequently. We missed the “Social” in the lobby (Monday - Wednesday evenings) but heard from a fellow guest that it was a great surprise!

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Brian

The room and staff were excellent loved the waffles for breakfast

Family

10/10

Exceptional

22 Jun 2026

Barbara

Living in the lapse of luxury. This is one of the nicest hotels I have stayed in. I was traveling with my son and grandson. It was nice to have two bedrooms and baths and a comfortable place to sit and visit. The man at the registration desk was lots of fun and truly hospitiblable. The breakfast was amazing! My only suggestion is that you add ice machines.

8/10

Excellent

20 Jun 2026

Dave

The size of the room we had was superb and the staff where excellent, everyone you asked anything of them, they were very helpful.

What has let it down from getting full marks is that there are ongoing works that meant disruption to our stay (I don't belive we had been notified of this in advance). The pool area is not fit for purpose as there was only 1 fully working sunbed, the others where broken and should not have been in use. Considering the pool States maximum 30 persons, 1 fully working sunbed does not suffice.

Breakfast, probably the poorest choice in any hotel I have ever stayed in. When they ran out of something (sausage patty for example) it appeard to be a burden to replenish.

So overall, the room and staff where excellent but the amenities (pool in particular), breakfast and ongoing works distracted the full benefit we should have experienced. It does look like it will be excellent when finished but that doesn't help my experience of my recent stay.

Friends

10/10

Exceptional

20 Jun 2026

Jarrett

Great 2 bedroom suite. Plenty of room. Free laundry. Close to stores, great places to eat and shopping- can walk to them. Plenty of parking. No issues at all. Great free buffet breakfast.

Family_with_children

10/10

Exceptional

19 Jun 2026

Zonglin

Great location. It is easy to check in and out. Clean and quiet. The elevator is old and slowly.

Pet

10/10

Exceptional

16 Jun 2026

NGOCTU

Great to stayed!

Family

10/10

Exceptional

15 Jun 2026

Sukyi

Great place to stay with smaller kids, needs to improve breakfast choices

Family_with_children

10/10

Exceptional

13 Jun 2026

WAYNE

Staff was friendly. Room was clean and spacious, good value for the money paid. Buffet breakfast was included and a nice added benefit.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Yuriet

100 % recomendable

Family_with_children

10/10

Exceptional

10 Jun 2026

Verena

I loved our room, a 2 bedroom suite with 2 bathrooms. Great size for a long stay, with full size refrigerator, dressers, bathroom drawer space, great closet in the master bedroom, great pillows. The carpet by my dresser felt sticky, but that's why you don't place personal items that need to be clean on the floor. The stove kept turning off when I was boiling eggs, but I understand its a safety feature.
The only negative was that the buffet breakfast was not available due to remodeling. A breakfast with protein was a primary factor in choosing where to stay so this was very disappointing. I wish I was told this prior to booking; maybe that's a Hotels.com problem rather than the hotel.

Also, they have free laundry, but buy or bring your supplies. They charge $5 for a single detergent pod or for 2 dryer sheets.

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Rachel

The room ventilation system was noisy and inefficient. During my stay, there was only a continental breakfast, and it was awful. There was supposed to be 24 hour coffee in the lobby, but it was unavailable when I had to leave very early for an appointment.

Partner

10/10

Exceptional

09 Jun 2026

Juan

The hotel is being remodeled, everything looks good as of June 2026

Family_with_children

6/10

Pleasant

08 Jun 2026

ALLICIA

I booked through Expedia for my room and there was an issue with the system because the hotel recently switched their system, so when I arrived after a VERY long drive with kids in hand, they didn't have a room for me. Gary on the front desk was truly a gem and tried his best to help us. The hotel has great potential and I can see they're making changes but needs so improvements. The hot breakfast shown in the photos for the hotel is NOT accurate right now because they are renovating their kitchen, so the hottest thing they have is a bagel in a toaster. When we book for our teens we always look for a hearty breakfast so this was super disappointing as we ended up going else where for breakfast. The rooms are nice, but the bathrooms could use a little update, our tub ran for the first day and a half no matter how tight we adjusted the faucet lol. I imagine in a year this place will be great!

Family_with_children

10/10

Exceptional

08 Jun 2026

Angela

Clean room, spacious with a separate bedroom. Kitchen, coffee maker evt.

Friends_and_family Family

2/10

Poor

02 Jun 2026

Kate

There is no hot breakfast or nightly social for the foreseeable future. Construction is happening and there is a lot of noise and people running around. I would not recommend until all of that is over. Very disappointed and wished I had known what I was getting into. Totally ruined my trip to Burlington.

Self

6/10

Pleasant

01 Jun 2026

Amanda

The hotel was under remodel. The room size was amazing we had a two bedroom suite great for a large family! However there were no wash clothes soaps were almost empty. It was like the room had not been restocked. We used the pullout couch but could not find the sheets and pillows. Staff only able to provide one sheet. (We found them later but they were in a very hard to find spot.) However it was clean and just going through a lot of construction

Family_with_children

8/10

Excellent

31 May 2026

Lorraine

Hotel is under remodeling. Pool was not available to be used needed a part coming from China. Went with this hotel as it had a hot breakfast but because of the renovation only had a continental breakfast. Hotel was undergoing a system upgrade and had to wait to check in after 4 pm. Will be very nice once renovations are all done.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Daniel

.

Partner

8/10

Excellent

22 May 2026

Jason

Very clean, friendly staff

Family

10/10

Exceptional

22 May 2026

Tez

The hotel is under some renovation. So there accessibility inconveniences. Other than that. The room was plenty spacious. The staff were helpful. The location was very good. Free parking space availability was excellent.

Keep up the good work.

Family_with_children

10/10

Exceptional

18 May 2026

Arie

Place was nice they are almost done with remodeling so as we left place was looking nice only breakfast area pending renovations. Staff was really nice and help us with room even if it was our error at a good cost and gave us free water as we were leaving . Good people workbthere

Friends_and_family Family

10/10

Exceptional

18 May 2026

Antonia

Great place to stay!

Family_with_children

6/10

Pleasant

17 May 2026

Jules

Under construction lobby. An alarm went off for 25 minutes in all the hotel and firefighters were called

Family_with_children

10/10

Exceptional

16 May 2026

Udeagha

Always the best

Family_with_children

10/10

Exceptional

14 May 2026

Fausto

The staff is excellent—friendly, affable, and always willing to find solutions to any issues that arise. The rooms are impeccable, comfortable, and soundproof; they also block out light effectively. The kitchen is superb—clean and equipped with utensils, allowing guests to cook their own meals if they so desire.

The beds offer Grade-A comfort and cleanliness, although the sofa bed could use an extra throw blanket to enhance its comfort, as well as a thicker sheet to provide adequate warmth against the cold.

The air vents require cleaning; the slats show black traces of grime resulting from the dust circulating through the air conditioning ducts.

They need to improve their room reservation service. I paid in advance for the suite I had booked, yet upon arriving at the front desk, I discovered it had been rented out to other guests. This caused me significant distress, as it resulted in my elderly parents and young children being split up—preventing me from being able to monitor their health or attend to any other needs that might have arisen.

Despite the uncomfortable atmosphere caused by the ongoing renovations in the lobby, they maintained high standards of hygiene and cleanliness—standards that align well with the price point, and which I hope they will continue to uphold in the future.

Excellent location. I recommend staying here, and I promise to use your services again.

Plus point: the staff also provides assistance in Spanish.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Belimar

Absolutely amazing. Super clean, friendly staff and amazingly yummy food. We are definitely coming back.

Partner

10/10

Exceptional

11 May 2026

Rajnikant

Yes
We would have preferred some pure vegetarian dishes availability
Maybe it is difficult to get it??

Business Family

10/10

Exceptional

10 May 2026

Alan

Property is being renovated while open for business. It was all handled well and staff was very accommodating and helpful during the process. The units are thoughtfully furnished with everything a traveler might need, and the kitchen allowed for the occasional meal in. Beds were new and very comfortable.

8/10

Excellent

06 May 2026

Larry

Because the hotel was under renovation, there were some expected inconveniences in terms of access and parking. But, the room suites were still superior and staff was accommodating. Luke any hotel in renovation, there were some tarnishes and older utilities in the room. But, nothing that prevented us from enjoying the services.

Partner

4/10

Poor

04 May 2026

Lynne

First the positive. The breakfast is pretty good and the rooms are quiet.

Beyond the fact that they are under renovations, which is dusty, inconvenient, and extremely loud, the pull out couches are horrible, don't even fit right when they unfold, and are so uncomfortable to sleep on. The bathroom door is way to big and you can barely fit past it to get in or out, and the trash bins and tissues are in the dumbest places ever. So even the renovated part is not well thought out or designed. We will never stay there again, even when the lobby part is finished.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Heidi

The room was really comfortable & the windows opened! Loved that.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Ellen Verica

Place was under construction but staff was extremely helpful and pleasant. Clean and comfortable

Friends_and_family Family

10/10

Exceptional

01 May 2026

Culleen

The room was perfect

Partner

10/10

Exceptional

01 May 2026

Alexandra

Great stay! Clean, quite and very comfortable. The staff is very kind. Specially Edwin, he went above and beyond. We are incredibly thankful for his kindness and positive disposition.

6/10

Pleasant

28 Apr 2026

Joel

I was really surprised with the construction. It made for a confusing arrival and felt like we were in a work zone the entire time. I personally would avoid it until the construction was done.

Business

10/10

Exceptional

27 Apr 2026

Scott

The staff was friendly and check-in was easy. The site has some renovations going on but that didn’t hinder the stay. The hallway and entrance can use some touching up but I assume that’s part of the renovations that are ongoing. The rooms were ready and clean when I arrived and the stay was seamless!

10/10

Exceptional

27 Apr 2026

Nicole

Very clean and comfortable.

Business

10/10

Exceptional

24 Apr 2026

Natalee

The rooms were very clean, full kitchen and an island to eat at. It was a very nice touch. Will be back.

Partner

10/10

Exceptional

21 Apr 2026

Gunsang

Goooooood!!

Family_with_children

6/10

Pleasant

21 Apr 2026

Declan

When I arrived at the hotel I did not expect there to be renovations happening on the property. The front entrance was sectioned off and guests were directed to the back entrance to check in. The staff told me the work would continue for another 6 weeks. Thankfully my room was on the top floor far enough away from the noise. The room itself was fine but I did notice the water temperature was weak and could only get warm, not hot. The tub had 2 valves, one for temperature and the other to direct the water flow. You had to guess where on the valve the water was gonna change direction or switch off completely. Hopefully the next time I decide to come back it’ll be more presentable. But for now I’d say wait until the renovations are complete.

Family

6/10

Pleasant

20 Apr 2026

Reimi

Hotel is under construction. It’s not advertised so we were shocked when we got there. Front entrance is closed so you have to go through the back. Fridge wasn’t plugged in. Overall didn’t like the location since it’s tucked away and looks sketchy.

10/10

Exceptional

19 Apr 2026

Iris

The breakfast is excellent, fresh and kept refilled. Parking is abundant and close to the building, well lit.

Partner

10/10

Exceptional

17 Apr 2026

Michael

Good value with all the needs of home in the room.

Partner

10/10

Exceptional

12 Apr 2026

Navpreet

Very nice and pleasant stay staff very friendly clean rooms stayed here 6 nights 0 bad experience.thanks for the great hospitality!!!

Family_with_children

6/10

Pleasant

12 Apr 2026

Karilyn

Breakfast was meh, definitely not as good as other frbreakfasts ive had at hotels. The property was undergoing renovations during our stay which was not disclosed to us until after it started, the water pressure was lacking in the rooms and the water heater couldn't handle the number of guests in the hotel and frequently ran out. Youre better off at the hilton across the street.

Business Partner

8/10

Excellent

12 Apr 2026

Omar

The place is overall good. The staff is very friendly and attentive. But the facility does needs some repairs. They were actually doing remodeling while I was there, so although a bit inconvinienced, it is a good thing. My room had a light that would stay on even when the switch was off. And the tub focet would leave old gasket debris, so I could only take showers. But the place was clean, and it did what it needed to do.

Self

10/10

Exceptional

12 Apr 2026

Jordan

This room was so accommodating. The kitchen setup is livable. So much bettet than typical hotels. There was stuff for dishes, fridge & freezer, and all the basics you can think of. Can opener, collender, plates, wine glasses, cups. I enjoyed it.

Family_with_children

10/10

Exceptional

09 Apr 2026

gerald

Good

2/10

Poor

05 Apr 2026

Fariha

Breakfast was not fresh and not good selection of foods. Our bathroom door did not lock. Staff was friendly

10/10

Exceptional

05 Apr 2026

Dave

Great Staff. Room was large and very clean. Will visit and stay at the Staybridge when visiting Burlington again the end of this month April 2026.

Business Friends

2/10

Poor

04 Apr 2026

Maria

Parking was safe and easy, however, the room was not cleaned properly, there was lint and dust on the blankets. The breakfast was not fresh and good even though we went fairly early. The staff was very nice and accommodating though so that was nice.

8/10

Excellent

30 Mar 2026

Verified traveler

Everything was fine. Clean enough. Breakfest was ok. Dove product in bathroom. Parking is easier in the back parking lot.
Has a small basketball court and weight room.
You can smell cigarette smoke in hallways, if people are smoking, I could smell someone else's food, in my room, while door was closed. So maybe be warned if smells bother you.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Bruce

AC was fine

8/10

Excellent

24 Mar 2026

JonMichael

Was overall great experience. Very clean , would definitely revisit

Partner

10/10

Exceptional

23 Mar 2026

Jamie

Best breakfast I have been to. Rooms were perfect. Spacious and clean! Will be coming back again! Could not recommend enough!!

Family_with_children

10/10

Exceptional

23 Mar 2026

Dave

Very comfortable Beds and Clean Room!! Staff was very accommodating when I needed to check in early after having a 14 hour travel drive into the Boston Area from my home State of North Carolina.

Self

4/10

Poor

23 Mar 2026

Timothy

Stayed here two nights with three young kids and wife. All was good until the fire alarm started loudly chirping in the middle of our first night there (the type of chirping that would signal low battery). I called front desk who made some calls and ultimately said maintenance couldn’t come in the morning and our only option was to get a new room (he also admitted that this situation isn’t uncommon). Since there was no possibility of sleeping through it we had to relocate across the 4th floor at 2am with our kids aged 6, 3, and 5 months old. Needless to say I was not too pleased. They “upgraded” us to a two bedroom (which we didnt need) and otherwise offered nothing in terms of discount or anything else for our troubles. Even contacted the corporate email who gave a weak apology and nothing more. Outside that, the rooms were fine, as was breakfast, cleanliness, lots of parking, etc. But the fire alarm situation really was quite inconvenient. Do not understand how there’s not a regular schedule to replace batteries before it gets to that point!

Family_with_children

4/10

Poor

22 Mar 2026

Rudolf

Everything was fine except that I lost money. And caught housekeeping just bursting into my room. I know not to book that hotel again. I’ve been staying at so many hotels and never once had that happened

Self

10/10

Exceptional

22 Mar 2026

Betsy

Second stay.

Family

8/10

Excellent

22 Mar 2026

Katrina

Ac was great/ staff was nice/ room was great had two rooms and a kitchen. Out back where we parked was a lot of materials so it was congested. Every time we came out of our room it smelled like something was burning. Breakfast was ok. I would stay here again. It was nice.

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Mark

Clean room friendly staff

8/10

Excellent

20 Mar 2026

Marcin

Firat room we got wasnt even supposed to be in use but the staff fixed it fast and gave us another room. Hotel altogether could use a little more cleaning but still bery reasonable. Rooms were spacious and stacked with necessities so that was a big plus. Location is very convenient and there alot of different dining options around plus a shopping mall. Staff was very friendly and breakfast was very good with plenty of options. Would definitely stay there again.

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Kazuko

Very clean. Nice staff. It was really noisy. Insufficient soundproofing. I couldn't sleep well due to the noise. I could hear people talking from other rooms. They were not being loud. I turned off the heater because it was too loud as well.

10/10

Exceptional

15 Mar 2026

Nandra

Our stay was just for a night but everything was good, no complaints. The room was clean, extra towels and sheets and the mini kitchen had necessities. The next morning breakfast was good. They had a variety of hot foods and for the most part it was tasty.

Family_with_children

10/10

Exceptional

13 Mar 2026

Katie

All good. Staff very nice!

Family

10/10

Exceptional

11 Mar 2026

Maristela

Nice place!

10/10

Exceptional

11 Mar 2026

diane m.

Location great amenities very nice , helpful staff

10/10

Exceptional

09 Mar 2026

Iris

Everything was perfect. Would stay again.
In

Partner

10/10

Exceptional

05 Mar 2026

Diane

Loved this place. Great experience with room. We had a two bedroom suite and it was perfect for our needs. Nice clean bedrooms, bathrooms and kitchen. Kitchen was also equipped with basic cooking equipment which isn’t always the case with extended stay hotels. I’m hoping I have the opportunity to stay at this location again.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

DERRICK

Clean

8/10

Excellent

25 Feb 2026

Lloyd

Room was not bad at all. The lobby had an odd smell, but it could’ve been from the snow outside. The breakfast was nice.

Family_with_children

10/10

Exceptional

24 Feb 2026

carlos

This is the best hotel, I recommend it 1,000%.
The service from all the staff is excellent and they offer great breakfasts. I am more than satisfied and will be back. I recommend them 1,000%.

Family

4/10

Poor

23 Feb 2026

Donnette

We left a day early due to winter storm coming and did not get a refund. I made a mistake and left a few clothes there and can’t get them back.

Partner

10/10

Exceptional

22 Feb 2026

Leigh

Very clean rooms and well appointed kitchen. Staff responded quickly when we noticed the bathtub faucet leaking - maintenance came and fixed it within 10 minutes. Staff was friendly. Heater was a bit noisy overnight but otherwise great stay, will return.

10/10

Exceptional

21 Feb 2026

Katherin

Excellent hotel, clean, friendly + professional staff. All our needs were met including an extra crib for our baby plus late check out as a member. Loved the place the new renovated rooms are gorgeous. Best stay! Thank you!

Family_with_children

10/10

Exceptional

20 Feb 2026

Bonnie

Very clean, all new furnishings, comfortable beds, blackout drapery. Excellent breakfast buffet, clean. Please tip the cleaning staff!
The receptionist was very friendly.
We were on the third floor and it was very quiet.
We will definitely stay here again

Leisure Family

10/10

Exceptional

18 Feb 2026

Pamela

Very clean nice large room very friendly staff nice area

Family

10/10

Exceptional

13 Feb 2026

carlos

I loved the place is fantastic, I recommend it 100%.

Family

6/10

Pleasant

09 Feb 2026

Daniel

This is a very drafty hotel. The elevator felt like a walk in cooler.

8/10

Excellent

08 Feb 2026

PETER

room was clean. staff were very nice

Business

4/10

Poor

05 Feb 2026

Ian

Room could have been a little cleaner. Really overpowering smell of industrial cleaners or disinfectant. Front lobby motion light blinks and shines into the room. I stayed on the 3rd floor and the 4th floor was very noisy all night. Sounded like moving furniture until 3am, both nights I was there. Elevator felt a bit sketchy. No filtered water bottle refill stations beside in the gym. Although, the concierge/front desk were pleasant and nice.