Name: Best Western Urban Hotel
Address: 48 Bis Rue De Valenciennes, 48 BIS, Lille, 59000, FR

8/10

Excellent

09 Jul 2026

Nathalie

Staff were great, there's free parking and the room was clean and had air conditioning. A bit further out of Lille but close to the metro and the newly developed Gare Saint Saveur.

Partner

8/10

Excellent

04 Jul 2026

Robert

Quiet area, only 1 cafe/bar nearby. Nice artisan bakers down the road.

Partner

8/10

Excellent

07 Jun 2026

Jane

Good value, lovely room, great having secure parking, breakfast excellent, all staff helpful and friendly, however location not great. About a 30 minute walk to La Grand Place where there are lots of shops and restaurants with a good vibe.

Partner

6/10

Pleasant

02 Aug 2025

Tracey

Asked for a room upgrade on arrival & were given a room where the bathroom door only opened partially as hit bed, big chunk missing from toilet seat & managed to badly stop my toe on a metal door stop in bare feet!
We mentioned all this as we left this morning & were offered a drink by way of compensation. Not useful at 8.15am.
Didn’t mention during stay as only there for a couple of nights.
Would we stay there again? Possibly as a last resort

Partner

8/10

Excellent

23 Jun 2025

Ray

Staff very friendly. Property was tired but clean.Unable to open bathroom door fully without hitting the bed. Room felt cramped . Breakfast was good

Leisure Friends

10/10

Exceptional

25 May 2025

Ewan

Great location, quiet but central. Staff really friendly and great choice for brekki.

Leisure Partner

10/10

Exceptional

23 Mar 2025

Luis

Very nice place!

Great stay at an affordable price!

Self

4/10

Poor

17 Oct 2024

Jesper

Terrible experience

Terrible room, find another Hotel.

Business

10/10

Exceptional

28 Aug 2024

Clare

Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast.

Leisure Family

10/10

Exceptional

01 Aug 2024

James

Nice, quiet, clean, friendly

Leisure

10/10

Exceptional

25 Jul 2024

Stuart

Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!

Leisure Partner

6/10

Pleasant

27 Jun 2024

Debbie

Booked 3 rooms for a one night stay. Rooms were nicely styled but one of the rooms had a terrible smell in the bathroom. We reported this to reception straight away but there were no other rooms available. We were offered one free drink as compensation. The smell did not affect the bedroom as long as the door was closed but my son had to shower and use the toilet in our room as the smell in his bathroom was so bad.

The other disappointment was that breakfast was served in a basement room and not in the beautiful dining room. Breakfast was poor for the money. If visiting again I would eat at a local cafe rather than the hotel.

Leisure Family

10/10

Exceptional

29 May 2024

Stuart

Hotel in good location for Palais des Beaux Art and our chosen restaurant - both a short walk away.
Useful to have secure parking.
Room was excellent, with a bath (although water could have been a little hotter).
Beautiful decoration on the restaurant and in the hallway/stairs.

Partner

4/10

Poor

20 May 2024

Daniel

OK

Room was rather small. Toilet smelt quite badly of sewerage so had to keep door shut and hold nose during shower. Room was very hot. Location to Lillie very good and free parking made life easier: would score between a 2-3

Partner

8/10

Excellent

03 Jan 2024

Darren

Good location to walk into the Old Town area. Excellent to have free and secure parking on site.

Leisure Partner

4/10

Poor

26 Sep 2023

Verified traveler

More cons than pros

As other reviews mentioned there seems to be a drain issue at this hotel, quite a strong sewage smell upon entering what was the tiniest room I’ve ever stayed in, nowhere to even open your suitcase or walk around the bed. I believe it’s normally quite reasonably priced but had been increased by over 300% per night due to the rugby World Cup. Very friendly staff though and great secure parking, not the best area but only 10 euro for a taxi into Lille centre

Partner

6/10

Pleasant

24 Sep 2023

Lyndsey

Friendly staff but rooms are run down

10/10

Exceptional

11 Sep 2023

Mark

Excellent Staff location great and free parking

Business

8/10

Excellent

09 Dec 2022

Lisa

This is a friendly small hotel in a quiet area in Lille. We drove from the UK so the onsite parking was a real bonus and the hotel is easy to get to - just a few minutes from the motorway. Check in was easy and staff friendly and polite. Our room was small but the bed was comfortable and the room had all the amenities you need.

Leisure Partner

6/10

Pleasant

07 Aug 2022

james

As with previous reviews there was a slight smell of drains. If I kept the bathroom door shut it seemed to reduce.
Hotel about 15 mins walk and contrary to others I don’t think it was an unsafe neighbourhood.

Self

8/10

Excellent

25 Jul 2022

Andrew

We had a lovely time staying at the hotel in Lille. We were only there for one night, so it was great for us. If we had stayed any longer, we would have found the area somewhat disappointing as there is very little in the neighbourhood. But the hotel bar and restaurant were really good and the hotel decor was fascinating. Good stop over, but not best location if you are staying any length of time.

Leisure Family

8/10

Excellent

08 Jul 2022

Starr

Good food and service

We received 2 beds and we had kinda two rooms, but one room had the toilet and the other room had the sink and shower. The food and service were wonderful. The elevator worked when we arrived but after the first night it stopped working. Thank goodness we were onl the first floor. I would recommend this hotel to anyone.

Friends_and_family Family

10/10

Exceptional

01 Jun 2022

Kenneth

Friendly and helpful

Just an overnight visit to Lille.We chose the least cost room - 3rd floor and small but well equipped with bottled water, tea and a Cafe Richard machine and a good shower room.
The 2nd floor was being refurbished without any disturbance to us. It is in an attractive residential street in a post-industrial area - not surrounded by cafes, but has an interesting restaurant which seems very popular with locals. The free onsite parking was very welcome when we arrived, and the Lille Metro system is about 200m away.

Partner

4/10

Poor

18 Mar 2022

J

Flaky staff

The staff seemed totally disorganised and I was overcharged for 6 breakfasts there was only one of me there 2 nights! Beautiful building and lovely food but just had a feeling you were being ripped off by an Inexperienced team

Friends_and_family Friends

10/10

Exceptional

20 Nov 2021

Stephanie

Very friendly and helpful staff. Very good restaurant in the hotel. I ate dinner at the hotel three nights, and the food was very good all three nights. My work colleague had a car, so used the secure parking adjacent to the hotel. I chose the hotel because it was close autoroute, had parking, and close enough for me to walk into the center of Lille, and close enough that I had a short Uber ride to the EuroLille train station.

Business

10/10

Exceptional

28 Oct 2021

Richard

Great location for discovering Lille. A nice walk to the Grand Palais. Fantastic dining room, even the air con was marbled! Great service and lovely food.

Business Self

6/10

Pleasant

02 Aug 2021

Gabriella

Take a nose peg!

The hotel room stunk of sewage, after opening all of the windows, it finally dissipated, in the morning opening the bathroom door the stench hit us as it was clearly coming from the drains in the bathroom. Not pleasant at all.

The hotel staff allow people to park cars blocking other cars parked, so if you are needing to leave at 7am and you have been blocked in by another car, good luck finding who owns the car, getting in touch with them and getting to move their car otherwise your sitting ducks.

Partner

6/10

Pleasant

29 Jun 2021

Verified traveler

Great staff but our room was tired and very small

The hotel is really unusual in a good way, full of character and the staff absolutely wonderful.
Great breakfast and bar, nice outside space and in this area of Lille off street secure parking meant we could relax knowing the car was safe.

The room was very small, could not open the bathroom door fully as the bed was in the way, and the double bed only really accessible from one side..

If the guest was a larger person there would be difficulty using the bathroom, kind of bathroom where you could do all your ablutions standing in one place.

The rooms need to be refurbished, they are looking tired and worn out. And please for the sake of squeezing guests in, please do away with one room on each floor to give the other rooms a bit more space like other hotels.

If we could reserve a bigger room we would certainly stay again. Staff are this hotel's biggest asset.

Partner

8/10

Excellent

10 Jul 2020

Verified traveler

Nice building, friendly staff, big parking, standard rooms

Leisure Partner

10/10

Exceptional

18 Jun 2020

PORTIA SHEVON

Fantastic

Fabulous food lovely atmosphere staffs

Self

8/10

Excellent

21 Feb 2020

NADAI

this hotel is very confortable and quiet

Self

10/10

Exceptional

15 Feb 2020

Verified traveler

Very clean, the staff were very friendly and helpful.
Breakfast was good and tasty.
Our room was a little small but since we stayed only for one night it was fine.

Friends_and_family Family

8/10

Excellent

10 Feb 2020

Vicko

Favourite Hotel

Enjoyed my stay in Lille, this is my favourite hotel in the city.

Business

8/10

Excellent

30 Jan 2020

albin

Best Western Urban lille France

The Best Western Urban hotel and Spa, was not what I expected at first however My stay even though a short one was a pleasant one.The only real issue i had was that the time that i stayed there the jacuzzi was out of order. regardless the staff was very accommodating and helpful should I return to Lille in the future I would stay there again and would recommend it to friends and. family. The BWUH&S is a little way out of the from the centre

Self

10/10

Exceptional

07 Jan 2020

Chokri

Nice hotel in a good location, great for the money ;)

Friends_and_family Friends

10/10

Exceptional

06 Jan 2020

Alex

Excellent, very clean, helpful staff and close to the station which is 3 stops from Lille centre..

Partner

8/10

Excellent

30 Dec 2019

M

Bad smell of sewage

The room was small and the smell was very bad when you enter the room and the bathroom, it smells like sewage from the toilet or un cleaned pipes

Overall the stay was ok

Partner

6/10

Pleasant

29 Dec 2019

Abigail

Very untidy ‘spa’, jacuzzi not working

Partner

2/10

Poor

29 Dec 2019

P

Avoid this hotel and part of Lille

The room was too small to fit a suitcase in let alone two people. The restaurant was merely serving warmed up food from elsewhere...as confessed by the waitress. No kids menu.
Our car was broken into right outside the hotel. The receptionist was hardly bothered to help. However, the cleaner and police said it was happening all the time.
My advice is to avoid.

Friends_and_family Family

2/10

Poor

18 Nov 2019

Verified traveler

No hot water in our bedroom, room very dark, no compensation offered in lieu. Receptionist brought us bathrobes and slippers to shower iin another room. The heating in this bathroom didn't work. Shower controls very flimsy. Obviously a maintenance problem. The staff was kind but not big on initiative. Positive point is the secure car park and good breakfast, lovely lady in breakfast room.

Business_and_leisure Family

6/10

Pleasant

15 Sep 2019

Verified traveler

First room we got on the first floor had a nasty smelling bathroom (like sewage) so we requested a new room. The new bathroom smelled ok but had footprints, hair and water stains on the floor. The bed was ok for one night. Cigarette smoke from the outdoor area below us wafted into the room from the window TIL about 2am. I was afraid to use the air conditioner because of all the mould growing around it on the outside edges. Breakfast buffet was quite limited but will get you going for the day.

Leisure Partner

6/10

Pleasant

23 Aug 2019

Nathan

Picture better than reality

The room was very very small. There was no on site car parking as mentioned( the reason I chose hotel)
Break fast at best average

Friends_and_family Friends

8/10

Excellent

09 Aug 2019

Verified traveler

unfortunately the shower-head holder was broken, and the room a little bit small, but that was almost expected

Leisure Partner

8/10

Excellent

07 Aug 2019

Verified traveler

Nice old hotel. Quite good location. Parking outside free. Nice outside bar area.

Leisure Partner

10/10

Exceptional

18 Jul 2019

Verified traveler

Large, spacious bedrooms,nice outdoor drinking area, restaurant, on site parking with coded entry, excellent staff.

Leisure Partner

8/10

Excellent

06 Jul 2019

Verified traveler

The courtyard space is chic and delightful,the staff were wonderful and accommodating, the food was delicious andthe atmosphere relaxing. My toomwas a little dusty, the bin was broken, the shower cubicle cracked, broken toilet roll holder, no spare toilet rolland no remote. A little attention to detail and this place would be perfect.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2019

Verified traveler

Very small room but functional. Good restaurant and excellent meal. Very good breakfast.

8/10

Excellent

04 Jun 2019

Neil

Pleasant sty

Excellent staff and facilities. Only problem, which is common for France, was that the restaurant was closed on Sunday, so had to order food from Deliveroo

8/10

Excellent

15 May 2019

Stephen

Irish business traveller

One night in Lille, in late and up early, all good and the restaurant is really really good but book as it is very small and quaint.

8/10

Excellent

07 Apr 2019

Verified traveler

All staff were nice and considerate. Perfect english. Cab driver very nice too. All good.

Leisure Family

8/10

Excellent

06 Mar 2019

Verified traveler

We booked this hotel primarily for the secure parking as we'd driven. It's very easy to get to from the Euroshuttle. Our room was very small, but really we were only there to sleep, so didn't bother upgrading to a bigger room. One night we ate in the hotel which was reasonably priced, nicely presented and good service, although my husband's salmon was a little on the rare side. Another night, we ate at Layalina, a Lebanese restaurant about 10 minutes walk, which we'd very much recommend - there aren't very many restaurants in the vicinity. It's a good half hour to get into town, but the metro is about 5-10 minutes away, and the L1 bus is even nearer and fairly frequent.

Leisure Partner

8/10

Excellent

04 Jan 2019

Verified traveler

Reasonably priced for a short break

Stayed as a one-night city break for a short couple getaway. Room was quite compact, bathroom seemed more spacious than necessary. Both were reasonably clean. The safe did not seem to work and appeared to be locked with a master key; we didn't really need it for 1 night though so didn't feel the need to enquire with reception.

Had read various reviews saying the area is not too nice, however we walked in daylight and dark from the hotel to the town centre, about 1 mile walk, without feeling too much uneasiness, seemed no less safe than the next European city.

Car parking was available adjacent to the hotel at no extra cost; reception provides a key-code access to enter; it seemed reasonable secure with high walls and metal gate (a full gate that you cannot look into from the street) again contrary to other various negative reviews it seemed quite sufficient and safe.

Although the hotel advertises a bar facility, there is no separate bar, so you will be joining people dining. We had a couple of drinks at the back of the small restaurant, which was quite quiet and therefore felt a little awkward.

Partner

8/10

Excellent

22 Dec 2018

Sioux

Good hotel with own secure parking.
Nice room, buffet breakfast with hot and cold options.

8/10

Excellent

12 Nov 2018

Verified traveler

Nice size room and facilities. Secure car park next door. Lille town centre is a 25 min walk away.

4/10

Poor

03 Nov 2018

b

Poor area, small room, mouldy towel... no lounge, bar is 2 stools in front of 1 metre counter, in the way of anyone going to ground floor rooms. If you use the spa downstairs you have to go through the \"bar or lobby in your bathrobe. Against that, restaurant food ok, staff brilliant. 25-30 minutes from lille centre on foot. Outside garden area needs to be cleaned and fences repaired.

8/10

Excellent

16 Aug 2018

tuvelo

Amazing building with snug rooms

I got a steal of a deal, the room was that bit smaller than is really OK, a proper coach driver's room. Otherwise, I couldn't have been happier. The restaurant is special, and all the public areas are way better than a hotel of this class deserves. The staff also were all fabulous

8/10

Excellent

13 Aug 2018

Ron

Nice place to stop off for a night.

Very polite young gentleman on reception, who spoke perfect English. He informed me of everything available including the spa, if I had more time I would have possibly used this facility. The hotel is interesting, with a curious history, however the bedroom is decorated disappointingly bland, with white textured walls. Despite this, it was very clean and the bed was very comfortable. I did not take breakfast, but the restaurant looked inviting and professional. There is a secure car park, which is accessible by big steel gates, although not a big problem, this are could be a little tidier with direct access into the hotel. If I was in Lille again, I would stay at this hotel again.

Partner

10/10

Exceptional

15 Apr 2018

Hannah

Nice hotel but dodgy area

Nice hotel with gorgeous murals but in a rather dodgy area ..We were grateful for the gated car park

Family

10/10

Exceptional

23 Mar 2018

Thomas

Great option a short metro ride from the centre

A great example of a Best Western offering a flavour of the local area. Whilst it's not in the heart of the action in Lille, it's just a few minutes from a metro station, and it's safe. The hotel is clean, comfortable and friendly, with good quality food and drink at sensible prices. My room was small, but I went for the cheapest option - it was still comfortable and more than adequate for a business trip, with a very good shower. I'll definitely consider it for my next Lille trip!

4/10

Poor

03 Mar 2018

Brandy

Don't be fooled by the spa and pictures of rooms

I booked through Expedia, when I got to the hotel the room was the very basic room , it was extremely tiny, there was no legroom or room to breathe. It was the smallest space I have ever seen. I was ready to go book another hotel, I was then told that that was their basic room and I could upgrade for extra £20 per night. The price for this hotel is absolutely ridiculous! For the same price you could book a 5**** hotel like Crown plaza if you book well in advance. I was fooled by the spa, which was no good . You had to pay for it. Lille in general was a bit expensive considering it's only a small town. Remember to download and use the uber as the normal taxi will charge you 4 times what uber will charge, it is ridiculous! They start the meter from when you book the taxi so they charge you for coming from their office to pick you plus the cost of the original journey you're making, it's crazy! Overall book a 4 or 5**** hotel in advance. This hotel is just a basic hotel , staff was quite good though apart from the female manager who was quite rude!

8/10

Excellent

18 Jan 2018

AS

Alternative to some hotels in the centre

Clean hotel, loud floorboards. Its an older building with charme but also some noise from the floorboards. Single room is really a single room. At checkout they tried to charge me twice for breakfast, bit cheeky.

10/10

Exceptional

08 Dec 2017

Verified traveler

Excellent, friendly staff, comfortable room and a pleasant stroll into Lille city centre. Also good to have secure off street parking

10/10

Exceptional

15 Nov 2017

Richard

Very friendly staff. Enjoyed my stay. Rooms clean but small.

10/10

Exceptional

29 Aug 2017

Angelos

Great hotel,amazing VFM

Location was not so good but the facilities were great, staff polite and English-speaking. The room was small but I did not mind as it had everything we needed (and an espresso maker). Recommended

Partner

10/10

Exceptional

19 Aug 2017

Verified traveler

Very nice hotel, friendly staff, amazing breakfast!!

8/10

Excellent

28 Jul 2017

Erik

Good stay, room bit small.

Standard room is pretty small. However, good breakfast, very nicely styled building, and attentive staff.

6/10

Pleasant

06 May 2017

Verified traveler

It was difficult to find it, as i didn't know area

The room was big, comfortable bed but the dust every where.

8/10

Excellent

29 Apr 2017

James

Great staff and value

Great staff and so helpful. Nice hotel the only down side was not in the best location. But was very good value for the price and would stay again.

10/10

Exceptional

27 Mar 2017

Kal

Great for a quick trip.

Well trained staff! Very friendly and helpful. Room was great for the price. Tasty breakfast and great coffee. Would come again.

10/10

Exceptional

29 Jan 2017

Sophie

It was fantastic!

I spent a night at the Urban hotel for my birthday and it was fantastic. The staff was very friendly and helpful, always ready to help. The room was very nice, clean and comfortable.I had a very good experience.

6/10

Pleasant

19 Jan 2017

Oli

Ok hotel for price and under renovation

Ok hotel
Staff told me it was under renovation
My safe in my room was not useable as I gathered by reception staff.
Reception staff were very helpful. I could see hotel was a bit tired and there was a stain on the floor next to my bed. However bed was comfy and i always got a good night sleep.
Shower was great. Overall 3 out of 5

10/10

Exceptional

03 Jan 2017

Philip

Superb

Couldn't fault it at all, would stay again, staff, breakfast and rooms all excellent

Partner

8/10

Excellent

05 Sep 2016

Diura

Hotel near Calais / Dunkirk motorway

This hotel is not located in a pretty neighbourhood, but then most of Lille is not very pretty, apart from the main square. It is situated very close to the motorway to Calais and Dunkirk, so convenient for people travelling to the ports. As the area around the hotel is very run down, we used the car park provided by the hotel, which was kindly offered to us for free as we occupied several rooms. The building dates back to the 19th century and the original decor is preserved in the entrance hall, which also serves as a dining room. Some of the paintings are also visible from the transparent lift. Rooms are decorated in a colourful and trendy way and comfortable with good beds. We stayed in this hotel during a heatwave and the air conditioning was a real blessing. Breakfast was a mix of continental and cooked. We also enjoyed one dinner in the hotel which was convenient, but not spectacular in terms of food. Staff were very helpful and we enjoyed our stay.

Family

6/10

Pleasant

24 Jul 2016

Chris

Average hotel - convenient

Short stay, hotel is being renovated. Average hotel really, was convenient...!

Family

10/10

Exceptional

09 Jul 2016

Stephen

Excellent stay

Excellent hotel very friendly staff

Family

6/10

Pleasant

29 Jun 2016

Robert

Fine hotel in a bad neighbourhood

Lovely welcoming helpful staff, adequate hotel with a nice bathroom

Family

10/10

Exceptional

21 Jul 2026

Véronique Martin

Tout a été parfait, restauration comprise. Tarif petit déjeuné très abordable et complet. Salles de formation top.

Self

8/10

Excellent

12 Jul 2026

Thomas

Dejligt personale og rent og pænt

Friends_and_family Family

8/10

Excellent

30 May 2026

Herve

Nous avons beaucoup apprécié le petit-déjeuner
Grand choix de produits salés et sucrés.
La chambre de luxe était spacieuse ainsi que la salle de bain. La climatisation fonctionnait bien.
Seul bémol : le parking qui n'était pas accessible ce week-end pour cause de guinguette et animation dans la cour. Or nous avions réservé cet hotel pour le parking intérieur notamment. Nous avons donc du garer la voiture à 20 minutes à pied de l'hotel, dans un parking souterrain qui nous a couté 17 €.

6/10

Pleasant

28 Apr 2026

Maria de la Luz

The best aspect of the hotel is the parking; however, it is located far from the city center. The metro is approximately an eight-minute walk, and the area does not feel safe. There is no clear or appealing information about food or drinks that would encourage guests to use these services.
The room was small and warm, with the bathroom positioned directly next to the bed and in poor condition, including an unpleasant odor. The shower temperature fluctuated constantly between cold and hot, making it uncomfortable. There was noticeable noise, as fixtures creak and movements can be easily heard.
While it may be intended for a short stay, even resting and showering were not comfortable. We spoke with the receptionist, though there was little that could be done to improve the situation.
For a slightly higher budget, staying closer to the city center is advisable, as transportation costs add up and the main points of interest are within walking distance there.

Partner

6/10

Pleasant

21 Apr 2026

Nicolas

Par rapport aux autres hotel de cette chaîne, un peu déçu par la qualité ... hotel aurait besoin d un refresh...

Self

10/10

Exceptional

08 Mar 2026

James

Lovely hotel with very safe parking. Lovely outside space and nice restaurant. (Book in advance at WE) Staff were great changing outr room when a problem was found with the shower.

Partner

8/10

Excellent

19 Feb 2026

SYLVAIN

Bien situé, parquet un peu bruyant

8/10

Excellent

08 Feb 2026

pascal

Hôtel correct

Partner

6/10

Pleasant

23 Jan 2026

Fabien

Le tarif est un peu cher, les chambres sont vieillissantes, la douche a également bien vécu ( porte qui ne ferme pas et le réglage du mitigeur est soit trop chaud ou trop froid).
Le petit déjeuner est correct et le personnel est très sympathique.

Business

8/10

Excellent

17 Jan 2026

Michel

Chambre propre, personnel sympa. Bonne table

Business

6/10

Pleasant

30 Dec 2025

yann

Plutôt déçu mérite un meilleur standing.. au vue du bâtiment ancien et beau.
chambre exigüe ,mais vraiment exigüe a peine 11 m2 salle de bain comprise .
pas de place pour les valises, pas de rangement .
la serrure de la chambre avec 5 descentes du 3 ième étage pour réactiver les clefs .
moquette tachée, et odeur désagréable dans la chambre.
manque une touche por le loby dans l'ascenseur .
Literie plutôt bonne
l'hotel à besoin d'une rénovation, pas digne d'un Best Western c'est le premier ou je suis décu .
le restaurant \"Rococo\" est très bien ... bonne cuisine.
le personnel très sympathique ,professionnel, souriant et helpfull....

Partner

10/10

Exceptional

31 Oct 2025

Stéphane

Chambre de taille correcte, décorée sobrement, mais de qualité. Personnel très accueillant et souriant. Agréable terrasse, surtout le soir et Buffet bien achalandé pour le petit déjeuner.

Partner

8/10

Excellent

30 Sep 2025

Pascal

Seul Bémol, le réassort au petit déjeuner qui n'était pas a 100%.

Partner

10/10

Exceptional

29 Sep 2025

Katharina

Personal war super nett

4/10

Poor

03 Aug 2025

Raphaëlle

Bon accueil, mais chambre cata.

L’accueil a été très bien.
L’hôtel est globalement propre.
En arrivant dans la chambre, nous avons été atterrés de la taille du lit, de la chambre et la salle de bain.
Impossibilité d’ouvrir la porte de la chambre entièrement, le lit (en 140) l’en empêchait, à peine possible de faire le tour du lit avec nos quelques affaires dans la chambre, grosse déception.
Le sol grinçait, nous entendions tout ce qui se passait dans le couloir et avons même senti le mur ou le lit était collé vibrer car notre voisin entrait dans sa chambre.
Bref, nous ne sommes même pas restés et avons réservé ailleurs.
En gros : des combles aménagées en chambres d’hôtel. Pour le prix, ça a un peu piqué.
Mais je tiens à souligner l’accueil qui a été excellent, et la réception nous a proposé une autre chambre, mais c’en était trop.
Comme un sentiment d’avoir été un peu trompés par les photos des chambres sur le site, qui ne sont en aucun cas révélatrices de la réalité.

Partner

10/10

Exceptional

29 Jul 2025

Frédérique

Bien

Bon hôtel. Mais parking trop petit, difficile de sortir.

Partner

8/10

Excellent

22 Jun 2025

Vanessa

Nous recevons un mail pour nous dire que les chambres sont disponibles à 15h, nous sommes arrivés à cette heure ci et notre chambre ´ était pas prête on a du attendre 40 min

Partner

6/10

Pleasant

14 Jun 2025

Tony

Small room with all relevant facilities, bed was OK. Not very cozy nor neat experience, downstair dining room was exceptional.
Squeaky corridor floor with miserable soundproof of the walls was irritating.

Partner

4/10

Poor

03 Jun 2025

Ghislaine

Alors que j avais réservé l hôtel pour le parking inclus, ce dernier n était pas disponible pendant ce we et l hôtel n a pas prevenu (alors même qu un texto de pre enregistrement a été envoyé...).
Les chambres sont correctes mais l'insonorisation est mauvaise.

Je ne reviendrai pas dans cet hôtel et ne le recommande pas.
Visiblement il y a un super resto que je n ai pas tente du fait du premier sujet

Leisure Partner

8/10

Excellent

03 Jun 2025

Alexandra

Un très bon accueil et l’avantage de la consigne pour les valises ;)

Business

8/10

Excellent

30 May 2025

Dominique

Hôtel très bien personnel sympathique