Name: Residence Jecna
Address: Jecna 35 120 00, 35, Prague, 12000, CZ

10/10

Exceptional

02 Aug 2026

Valerie

Very clean room and spaces. A/C worked well. Secure

8/10

Excellent

16 Jul 2026

subith

Central location, air condition is not good

2/10

Poor

21 Jun 2026

Scott

I booked this property specifically because it was advertised as pet-friendly, but my experience was frustrating from start to finish.

Upon arrival, the door code I was provided did not work, leaving me unable to access the building. I was only able to enter because another guest checking in let me follow them inside. The registration information I received was also incorrect, making it extremely difficult to access my reservation details.

There was no staff available on-site to assist. After multiple phone calls, I was eventually connected with someone who would only communicate via SMS. Throughout my three-week stay, the building access code was changed multiple times without any notice, repeatedly leaving me locked out and forcing me to contact management by text just to gain entry.

Although the property was listed as pet-friendly, the process for pet fees and deposits was highly unprofessional. I was instructed to pay the pet fee and pet deposit in cash directly to the maid the following day, which I did.

My dog caused no issues. There was no noise, no damage, and no complaints. Despite this, management has refused to return my deposit. They initially responded to my messages but eventually stopped communicating altogether.

Reliable communication, secure access, and transparent policies are basic expectations for any accommodation. Unfortunately, this property failed in all three areas. I would not recommend it.

Pet

10/10

Exceptional

29 May 2026

David

We chose Residence Jecna for its location and we are glad we did. It is roughly a half-mile walk from Prague Central Station where we arrived by train, a one mile walk to the Old Town Square and the Charles Bridge, and just a couple of blocks from the Tram 22 Stepanska stop which runs to Mala Strana (Lesser Town) and Prague Castle. The hotel has no front desk but thankfully the check-in process (obtaining a code to enter the front door, check-in at the kiosk in the lobby and producing a room key) went very smoothly. The room was clean and had a large bathroom. The shower produced good water pressure and water temperature was also good. Someone cleaned our room every day and resupplied toiletries as needed, although we never saw them. Be prepared to leave Euros in cash before checking out to pay the city tax - 1 euro per person per day.

Partner

8/10

Excellent

23 Apr 2026

Monika

Nice location

Self

10/10

Exceptional

27 Jan 2026

Madhu

Excellent

10/10

Exceptional

12 Dec 2025

Monika

Clean apartament, good location and good size of the room

8/10

Excellent

10 Dec 2025

David

Room was clean and bed was comfortable. I had a challenge with the heat as the room was kept particularly warm, and the remote seemed to have little to no impact. Still, I would stay there again as it was good value for $$$.

Leisure Family

8/10

Excellent

07 Dec 2025

Lee

Need maps and local information about the city. Clear info about maid service. Location was good but not a 5 star. Still had to walk quite a ways from city center. Very nice gentleman met us and helped us with arrival. Better description online.

Leisure Family

8/10

Excellent

28 Oct 2025

James

Wish they had a front counter with a human behind it so I could have maybe checked in early or left my bag here early. Just the machine that prints your card and tells you nothing about where your room actually is.

Location is perfect, walking distance to old town or Vinohrady without being crushed by tourists.

Shower had nice pressure but took about 15 minutes to drain, so you spend any shower standing in an inch of water.

Self

6/10

Pleasant

24 Oct 2025

Genevieve

When you arrive at the location, you need a text message from them giving you a code to enter. ( 2 letters and numbers usually ) but expedia does not send the code and the hotel does not check if you have a reservation from expedia. So, we did not have a code to enter and where lucky enough to have someone who works there arrive. So, you need a code to enter the building and a special code to get your key and go in which is sent by text messages.

Leisure Family

10/10

Exceptional

12 Oct 2025

Anita

The staff is friendly

Leisure Family

10/10

Exceptional

29 Sep 2025

Kosin

Great room

Beautiful and comfy room with many space

Friends_and_family Friends

8/10

Excellent

15 Sep 2025

Sara

Lovely, spacious room. Very comfortable bed and appreciated the extra duvet for colder nights. Decaf options and some milk cartons would have been good for the room. Shower head was fixed at the wall and unable to rotate up or down so had to use it off the wall. Loads of storage space and flexible heating/cooling options. Construction work on the building next door meant early morning noise that woke me up. Not the fault of the hotel but not ideal for a holiday break.

Leisure Family

10/10

Exceptional

08 Sep 2025

Gary

Great room, but extra city tax

Hotel charged an extra city tax of 4 euros/night in cash to be left on nightstand at departure. I thought hotels.com rates covered all hotel fees and taxes. Otherwise, the room was great and proximity ideal to reach New and Old Town areas by foot.

Business

8/10

Excellent

09 May 2025

Max

A Very Nice Place to Stay

In general, we were very pleased with our accommodations and overall experience. The place was generally clean and comfortable, and had everything we needed. I would recommend staying here to others.

A few small things that we didn't love - the windows are powered and supposed to open and close with a button on the wall. All but 2 windows were broken and would not open. Also, the shower had some black stuff around the bottom edges. Not sure if it was mold or not, but needs to be cleaned/repaired either way.

A couple things to be aware of - this location is right off a busy street that creates quite a bit of noise. Overall, this didn't bother us much, but something to be aware of. Also, the elevator for the building is very small. I think people with a lot of large luggage, or a wheelchair, or anything bulky might have problems with this. It will likely take you several trips in the elevator, or you will need to use the stairs.

In general, we were happy with our stay.

Friends_and_family Family

10/10

Exceptional

02 Feb 2025

Kristina

Lovely place! Check-in was super easy, and the staff were very kind and helpful too. The room was absolutely beautiful, and had a great location in the City Center

Leisure

10/10

Exceptional

29 May 2023

Heather

Very lovely hotel and the staff is nice too. I forgot to have cash on me for the per person hotel tax and they covered it for me, but I feel terrible about it. The rooms are nice with very modern bathrooms. Lots of Chinese propaganda channels on the TV service though!

Leisure Self

10/10

Exceptional

11 Apr 2023

Priya

Great property, location was spot on and the property itself was very clean. The host was useful in answering any questions I had. I would highly recommend!

Leisure Friends

10/10

Exceptional

14 Dec 2021

Dorothy

The building was very pretty inside and our room was comfortable. We appreciated the microwave and fridge. The only thing I didn't like was that the bed was rather hard.

Leisure Family

8/10

Excellent

14 Oct 2019

Paul

Clean and well located

Clean, and well located, about 15 mins walk to the centre, and good tram and metro stops nearby. Automatic check-in machines in the lobby so didn't meet anyone there, but room was serviced each day. More of a room than an apartment, as just a bedroom (no sofa area or kitchen area) with bathroom, but good sized. There was a washing machine and a microwave but no plates or cutlery so hard to see why or how you would use it. Some nice restaurants locally, so we avoided the touristy, medicore food you get in the old town.

Partner

10/10

Exceptional

25 Sep 2019

Diane

The property is beautiful and extremely clean. Location is ideal for staying in Prague as the tram is out front of the property and you are close enough to the main attractions but far enough out that you can enjoy some peace and quiet.

The room we stayed in was perfect for the two of us. Wonderful tall ceilings and windows and lovely furnishings. The check in process was seamless and we were able to check in early. The room had everything we needed for our stay, (although we never figured out how to get the small refrigerator cold), it was great having a washing machine as well.
I highly recommend this property and would absolutely stay here again.

Leisure Partner

10/10

Exceptional

11 Jul 2019

KO

Wonderful staff beautiful old building great location I would absolutely recommend and stay there again

Friends_and_family Family_with_children

10/10

Exceptional

18 Jun 2019

Verified traveler

Beautiful apartment, spotlessly clean with all the required equipment in full working order.
Excellent communication from Eva who was very helpful in providing any information we required throughout our whole trip and getting about Prague.
Highly recommended.

Leisure Partner

4/10

Poor

09 May 2019

Verified traveler

We booked the Crystal Suite Prague room (1 bedroom apartment style with kitchen) for 3 nights, but upon arrival we were given the Junior Suite (1 room with no kitchen). We called the hotel and they told us there's nothing they could do for the day so we sent her an email for her to check the next day. Next morning we called but she did not pick up. We called again at night and she told us the room was overbooked and the room we booked is not available. When we asked for a partial refund for the price difference, she told us we are lucky to even get the Junior Suite for this price.

In the end she offered us via email to move to Crystal Suite Prague the next day, which we agreed to. We ended up having to to stay in Junior Suite, which is tiny for 3 people, for 2 nights.

We then asked through Expedia for a partial refund for the first 2 nights for the price difference of the 2 rooms, which they refused. Expedia also refused to help.

The Crystal Suite Prague room was very nice, so it is such a pity to have an overall terrible experience. Extremely disappointing.

Leisure Friends

8/10

Excellent

04 Jan 2019

MichaelH

Great size, nice apartment, great location, clothing washer in unit, friendly staff.
Terrible internet.

Business_and_leisure Family_with_children

10/10

Exceptional

09 Oct 2018

SteveD

Loved the two bedroom, two bath, and the washing machine. We didn’t have to take over so many clothes because of the washing machine. The mattresses were a little firm for me but that’s a personal preference thing. Very convenient location, I really have no complaints. Would rent it again.

10/10

Exceptional

22 Aug 2017

Yael

A gem in Prague

Excellent choice! Staff so helpful and place spotless.

Partner

8/10

Excellent

18 Aug 2017

STEVE

Jenca, Prague CZ

Overall good stay for the whole family. The apartment is well equipped with dish and cloth washer machines well equipped kitchen
No front desk, office help available 9 to 5 Mon to Friday only, otherwise by cell phone
easy area to navigate with public transport or walking
Wi fi was good

Family

10/10

Exceptional

01 Jul 2017

Julie

Great Stay!

This place is great! It's a very spacious 1 bedroom apartment with high ceilings and all the amenities, including a washing machine. Very comfortable. I would absolutely stay here again, EXCEPT the location is a bit far from the city center. There's a tram stop nearby and it's about a 10 minute walk to the river, but it's a good 20+ minutes to the Charles Bridge area or the city center. But you can buy a 24 hour public transport ticket for like 2 euro, so whatever. Also, be aware that the sofa bed is an extra 20 euro per night. I didn't realize this when I booked, so I just ended up sleeping on the couch without pulling it out as it was a charge for the extra linens that go on the sleeper sofa. Also, there is only someone at the reception office during business hours. So if you need anything or to use the computer... you can't. Otherwise, I quite enjoyed my stay. I don't really have any complaints, but next time I'd explore something a bit closer. For the value, you can't be the quality of this place.

Family

8/10

Excellent

11 Apr 2017

Dale

Great stay

If you want a nice spacious apartment to come back to after a day of seeing the sites in Prague, Residence Jecna is the place to stay. Staff were super helpful and had reserved parking at a good price a few minutes walk from the apartment. Lots of restaurants were within a short walk and we had tram and subway access close-by to get to the rest of the city. Only drawbacks were a very firm bed and hundreds of satellite TV stations with no English channels to be found.

Family

10/10

Exceptional

02 Feb 2017

Verified traveler

Like staying in a historical treasure

Wonderful place. We had a beautiful balcony view out the back, and plenty of room for our kids (one upstairs in a loft). Couldn't get the TV to work, and while the super explained it we still had trouble after he left (it was operational, but had about 3 remotes & was complicated). Lots to walk to around there, and the charm of the place was unmatched. Would definitely recommend & return to.

10/10

Exceptional

21 Oct 2016

edgar

Nice apartment

The location was OK. A little out of the way from the main tourist area (old town). The apartment was huge and provided lots of room to relax. The balcony was great and had a nice view of Prague Castle. The apartment had people on site to help. Eva was great. She helped with the washing machine and set up a taxi for us to the train station for our overnight train to Budapest. She's very friendly and helpful. Thanks Eva!

Partner

8/10

Excellent

28 Sep 2016

Andrea

Good location, roomy and clean apartment.

Lovely apartment, quite roomy, good size bedroom then a good size loft room with ensuite. Very clean. Lovely building well maintained. Washing machine works well, good sized bathrooms, lovely view from balcony in main bedroom. Great location, walkable to main railway, tram runs outside door, little outdoor fresh market up the road, walkable downhill to river and main tourist area but outside the main tourist area which is what we wanted. Street was a little noisy at night but didn't affect us. Lovely restaurant cafe amandine a couple blocks away, highly recommend it for linch or dinner. Great market on the river on saturday mornings. The only negatives to the apartment were the wifi didn't work first day but was fine after that, the kitchen in the apartment is small and whilst has the basic utensils for cooking a meal lacks the basic necessities for cooking (salt and pepper, oil, etc) so we ended up eating out which was great and a shame as there was some lovely local produce. Overall worked well for our first visit to Prague.

Family

10/10

Exceptional

11 Sep 2016

Olga

Nice place in Prague

Nice place to stay in Prague. Close to everything. Staff is friendly and helpful.

10/10

Exceptional

05 Sep 2016

Sue

Residence Jecna

Couldn't get over the height of the ceilings and how big the doors were!
Fabulous building, clean and comfortable.Staff really friendly and most helpful.
Kitchen diner excellent for us and airconditioning was most welcome. Would definitely use again and recommend to anyone.

Family

10/10

Exceptional

18 Aug 2016

Alexander

Amazing

This apartment is amazing in a good location and nice neighborhood

Family

10/10

Exceptional

30 Jul 2016

Ralph

Great, clean and well appointed apartment

We actually walked from the train station to the property, passing by Wenceslas square. You could avoid the strip clubs if you do not go on Ve Smeckach street. The manager Eva was very helpful in supplying us information on how to get around on the public transportation, where the mini market was, the closest place to eat, and so on.
I would not hesitate in recommending this property to anyone.

Family

10/10

Exceptional

16 Jul 2016

Anastasia

Great place. Tastefully decorated. Very quite. Close to all attractions. The best place we have stayed in Europe so far.

10/10

Exceptional

18 Feb 2016

Verified traveler

Great hotel!

Very impressed with the size of the apartment. Plenty of room for a reasonable price. Not far from the square. Hotel staff was very friendly and accommodating. Paid extra to park car, but the price wasn't to bad. We really enjoyed our stay there!

Family

10/10

Exceptional

10 Dec 2015

Lionel

3 nights stay in Prague

Very big suite room, comes with washing machine n proper clothes hanger.
Very quiet even located along main road.
Convenient for trams n subway to every corner of Prague city.

Family

10/10

Exceptional

01 Dec 2015

Christian

Amazing hotel with a great price. The staff was extremely helpful and have great advice about the area. Only issue was the hard bed.

Family

8/10

Excellent

27 Oct 2015

Verified traveler

Nice Stay, MISERABLE Saturday morning departure.

The room was very spacious, clean, lift, balcony as well as peaceful. Centrally located. Easy access to the sights of Prague. We advised that we would need a taxi Saturday morning to the train station. Was advised, just send a email or come down to the office. First, Wifi did not work. I advised no WiFi, was told but we have it...Units 1, 2 and 4 had WiFi. We didn't. Hard to send a email. So, went down to the office, Saturday morning....Closed! There was a gentleman there to assist but did not speak English. Attempted numerous ways for him to call a taxi. All he did was smile. Attempted to waive a taxi down. You must call to get a taxi. After 1 hour of lugging our luggage on the streets, we finally secured a taxi. Only problem, we missed our train.

10/10

Exceptional

22 Aug 2015

Verified traveler

Happily surprised

Our unit (#12) was much larger than I had expected based on the description. It had 2 bedrooms, 2 bathrooms, a living room with fold out bed, small kitchen (w dishwasher) & eating area, and a balcony with a distant view of the Prague castle. Very nice!

Family

10/10

Exceptional

16 Aug 2015

Lloyd

OUTSTANDING APARTMENT AND SUPERB STAFF

We were pleasantly surprised what a \"find\" this property was. I never expected such a huge, modern apartment in such a good location at such a reasonable price. And the staff was outstanding. Ewa, Dario, and Eugenia were very helpful in providing advice about where to go in Czech Republic as well a great restaurant suggestions. Residence Jecna was the best place we stayed at during our two and half week holiday in Eastern/Central Europe.

10/10

Exceptional

19 Jul 2015

Lloyd

An beautiful place to stay and a great deal

We rented an apartment with a full kitchen. The place was beautiful with high ceilings and nice furniture. The staffer who met us was very helpful and suggested a wide range of sights as well as good places to shop for food and restaurants to try. The neighborhood was safe and quiet and right on the tram line for the 22 which goes to many tourist attractions. It was also within reasonable walking distance of most of the tourist sites. The daily cleaners did a nice job. The cost was about 1/5 of what we would pay for a suite like this in the US. We were very happy with the apartment, and the staffer (who handled a minor problem with the room for us on a Sunday). They also set up transfers to and from the airport for us. We would highly recommend staying at Residence Jecna.

Partner

10/10

Exceptional

23 Jun 2015

ranjit

apartment Jecna

the appt no 6 where we stayed was perfect for 2 kids and us.. sofa bed was ok for the kids but not for the parents..very clean and well serviced. very helpful staff..would definitely recommend it

Family

10/10

Exceptional

16 Jun 2015

Catalina

Comfortable Stay

Excellent apartment, fully furnished and very well maintained.
The water heater was not working and since we checked in on a Sunday, we could not get help. By Monday, the office was opened and it was instantly repaired.
We really appreciated the washing machine in the apartment and the fact the apartment was cleaned everyday during our stay.

Family

10/10

Exceptional

29 Aug 2010

Martin

Stunning Accomodation

Very high quality residence, good central location.

Was a bit hard to find, located half way up Jecna Street.

You can park in Ibis Hotel Underground Car Park ( about 50yds from Appartments ).

Very clean appartment, good quality of fitings, kitchen was fully equiped.

Air con was nice and quiet, satellite TV had some English Channels.

Good central location, close to tourist areas.

Highly recommended.

Family

10/10

Exceptional

16 May 2010

Lawson

Excellent place to stay in Prague

I rented a one bedroom apartment that is around 1000+ square feet for a few days. It is a very good place if you plan to stay short or long. It includes a kitchen that allow you to prepare food by yourself. The bathroom has a washer/dryer so you could clean up your cloth. The living room is huge and you could have a party in there. There are air conditions inside the apartment so that it is very comfortable in summer. Everything inside the apartment is clean and new. It is a very good place to stay. It is 5 minutes from the subway station and around 15 minutes to walk to the new town square.
The reception is excellent. She even gave me a brief introduction of the places to go around Prague.