Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Diamonds Lodge Ltd

York · United Kingdom

23 Wigginton RoadView location

7.6/10Very good251 Reviews
Cleanliness8.2/108.2
Service7.8/107.8
Comfort7.6/107.6
Condition7.4/107.4
Location8.0/108.0
Neighborhood8.2/108.2
Amenities7.0/107.0
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Diamonds Lodge Ltd

With a stay at Diamonds Lodge Ltd in York, you'll be within a 15-minute walk of York Minster and York St. John University. This property is 1 mi (1.6 km) from Shambles and 1.5 mi (2.4 km) from Jorvik Viking Centre. Breakfast is available for a fee.

Make yourself at home in one of the 7 guestrooms.

Read more about this hotelShow less

With a stay at Diamonds Lodge Ltd in York, you'll be within a 5-minute drive of York Minster and York City Walls. This guesthouse is 1.4 mi (2.3 km) from Shambles and 1.4 mi (2.3 km) from York Christmas Market. Make yourself at home in one of the 7 guestrooms.

null

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:30 AM

Hotel policies

No elevators Pets not allowed

Important information

  • Special Instructions
    Guests will receive an access code. Information provided by the property may be translated using automated translation tools. Arrivals after 2 PM on Saturday and Sunday cannot be accommodated.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
  • Spoken Language

    Hindi

    English

Nearby attractions

York Hospital 0.1 km / 0.1 mi
York St. John University 0.6 km / 0.4 mi
White Cross Court 0.7 km / 0.4 mi
Bootham Crescent Stadium 0.7 km / 0.5 mi
Yearsley Pool 0.7 km / 0.5 mi
Bootham Bar 1.1 km / 0.7 mi
York Art Gallery 1.2 km / 0.7 mi
Exhibition Square 1.2 km / 0.7 mi
Yorkshire Museum Gardens 1.2 km / 0.8 mi
King's Manor 1.3 km / 0.8 mi
York Theatre Royal 1.3 km / 0.8 mi
Richard III Museum 1.3 km / 0.8 mi
St. Olave's Church 1.3 km / 0.8 mi
Monk Bar 1.3 km / 0.8 mi
St Mary's Lodge 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 7
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Diamonds Lodge Ltd

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Diamonds Lodge Ltd

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Diamonds Lodge Ltd

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 32 m²DBL.ST

    Photos are not available for this room type.

    Diamonds Lodge Ltd

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Diamonds Lodge Ltd

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Diamonds Lodge Ltd

7.6
Very good
251 Reviews
Cleanliness
8.2 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.4 /10
Location
8.0 /10
Neighborhood
8.2 /10
Amenities
7.0 /10
100 reviews shown
6/10
Pleasant
13 May 2026
Leanne
You telephone on arrival for instructions to park in a side street if there is space (first come first served), we got a bit lost trying to find the parking area and had to call a few times but got there in the end and luckily there was space. You telephone again when you get to the door of the property for the code to get in and staff talk you through where your room is, where your key card is and how to use the door locking/unlocking panel. Room was a bit tired but clean. Peeling paper on ceiling, mattress felt a bit springy and old, few marks on walls, TV had a line across the screen but was still watchable and had streaming apps enabled. Tea and coffee facilities with biscuits and easy refills from entrance hall. Bathroom small with a sloped shelf you couldn't put anything on as it slipped straight off! Shower itself was a good power shower, however bathroom furniture quite old and tired, marks on wall and shower tray discoloured. Overrall a good enough, cheap and clean place to stay. Don't expect luxury but its affordable and fine if you just want a place to crash.
Partner
8/10
Excellent
10 May 2026
Rebecca
For a budget property like this, expectations need to be pretty low. BUT, this is not too far from the city centre, and it’s a really good price for what you get. The room may be shabby and outdated but it is large, clean enough, the bed is very comfortable with nice and clean bedding. And lots of extras you don’t always find at this price - an ensuing bathroom (with bath), windows in both space, a room large enough to practice yoga, kettle and decent tea facilities, and a communal kitchen. Checking was easy even at 10pm (I was talked through the system by a lady on the end of the phone), and the whole experience was seamless. What’s more, it’s a very quiet location being set back from the road and I slept well here. I would recommend, and would stay again.
Self
8/10
Excellent
09 May 2026
Juliet
I was overall pleased either way my stay. I needed something cheap for one night and thus was functional and did the job. It was a bit weird walking through a kitchen to get to the room but not a problem. Good points were it was clean, well equipped fora budget room and pretty central, on the downside it could do with some tlc and parking is awful, however I found you could park free in the hospital multi-storey from 8pm-8am. I’d certainly stay again.
Self
6/10
Pleasant
13 Apr 2026
Victoria
All in all, we had a pleasant stay. The property and ground floor twin room was clean and comfortable with all the basic facilities required. It's also a good location within around 15/20 minutes to the city centre and directly across from the hospital. The lady I spoke to on the phone on check in and to gain entry was friendly and helpful. This is mind, our last minute booked stay was very good value for money. My only suggestion to management would be to change the bed in the room above room 2 as the squeakiness which continued on and off for quite a long while in the room above caused some awkwardness and use of headphones for our mum and 12yo daughter stay.
10/10
Exceptional
04 Apr 2026
Raffaele
Easy check in, suoer clean. The bed was confy. Does not happen often. Yes, there was an issue with the fan extractor which was annoying but is a minor thing. Will use again soon
Self
6/10
Pleasant
08 Mar 2026
Melody
Ok stay for family run buisiness
Partner
4/10
Poor
07 Mar 2026
Ian
There was no one to meet us. They had not sent details for the codes needed even tho I had done the online check in. The several numbers on the emails and their door did not answer and therefore anxiety kicked in for both me and my partner. She then found a different number on their website. My partner talked to the woman, but then was put on hold for an exceed in amount of time making her wonder if the line had cut. It's not the way anyone wants to start a stay over. It ruined my birthday evening, as it left me upset!
Partner
8/10
Excellent
21 Feb 2026
Emily
Plug in shower was dirty
4/10
Poor
20 Feb 2026
Louise
In short it's overpriced.
Too small a room for any furniture at all so everything goes on the floor. The only hanging space is over the kettle !
Shower room is dirty rusty old and held together with silicon.
The staircase is steep and narrow and would challenge a mountain climber.
Lastly, you are threatened with being thrown out and fined if you have alcohol.
Great apart from that . . .
Partner
6/10
Pleasant
16 Feb 2026
kevin
Basic. Parking on the street.
10/10
Exceptional
17 Dec 2025
Jacqueline
Clean warm room, good shower and lots of towels and shower gel and shampoo.
10/10
Exceptional
24 Nov 2025
Elizabeth
Room was clean and spacious, staff helpful, all as expected. 10 minute walk to the cathedral.
Self
8/10
Excellent
23 Nov 2025
Paul

Was there for a wedding. Bus-stop at end of the garden was handy. The room had everything I needed, as all I was doing there was sleeping.
Friends_and_family Friends
6/10
Pleasant
16 Nov 2025
Alison
Room ok for price
Leisure Family
10/10
Exceptional
10 Nov 2025
Michael
Good location, close to the hospital, an easy walk into town
Self
8/10
Excellent
30 Oct 2025
Joshua
Good value for money
Partner
10/10
Exceptional
10 Oct 2025
Victoria
Comfy bed excellent facilities in room loved the fridge
Partner
8/10
Excellent
24 Sep 2025
Sharon
Need to improve check in process. I stayed twice 1week apart and both times had to the after hours check in number as no one answered to door bell.
6/10
Pleasant
23 Sep 2025
Kieron

Average stay

Nice guest house by York hospital about 20 minutes from the tourist attractions like York minister and York dungeons only down side I had was had to phone up to get into room when if they send a email with keypad code the night before or in the morning they wouldn't have a problem and a bit of mold in bathroom on the roof by shower outh then that very nice guesthouse
Friends_and_family Friends
8/10
Excellent
13 Sep 2025
Lee Lee
Nice staff and helpful
Leisure Family
2/10
Poor
22 Aug 2025
Kevin

Not a good experience

The hotel is well situated for exploring York but it is in quite bad condition. The front is shabby with long grass and it all just need a a good tidy.

The room was in pretty poor nick, the door kept getting stuck on the carpet strip. But the worse was when we came back to the room in the evening, the bathroom stank of sewage, it was awful trying to brush our teeth with the smell in there and it smelt all the next morning. I understand it’s a budget room but it was an awful smell to have to be around for so long.


Myself and my wife also had to help a lady who couldn’t speak much English try and check in, it was not that late on in the day but there is no staff present so she had to try and check in over the phone and wait for a call back. It was an awkward situation for her but luckily we were there to help her in.


Parking was easy though, and the bed was comfy but I doubt very much I would stay again
Partner
10/10
Exceptional
19 Aug 2025
J

Diamond Lodge

Very clean and comfy even provided a fridge. The only fault was the kettle didn't work when i went to make a cup of tea in the morning. Otherwise excellent.
Friends_and_family Family
2/10
Poor
16 Aug 2025
Adam

Horrid

I spoke to the hotels.com online agent and was told I’d get a phone call about my complaint, I didn’t. I am going to get my money back because this place isn’t fit for purpose. Absolutely disgusting hygiene and service when we arrived was awful, we had to walk out and spend more money on a premier inn (which was excellent might I add) absolutely disgusted at the idea that a hotel like that would be even advertised on your website, and then even more disgusted that when told I’d get a phone call from you ive been left in the dark. I will be on the phone Monday morning, from one unhappy customer.
Partner
8/10
Excellent
07 Aug 2025
Verified traveler

Good and cheap

Good Wi-Fi, cheap, clean,
The shower head is broken make the water pressure low.
Partner
6/10
Pleasant
19 Jul 2025
Peter
We had a lovely ground floor room - the building is dated but you get what you pay for - only complaint I had was the other guests sitting outside our window drinking and chatting loudly till 3am
Leisure Partner
2/10
Poor
17 Jul 2025
Stephen
Awful
10/10
Exceptional
11 Jul 2025
Alexander

Diamonds lodge

Great location, easy check in and out. Cosy room, comfy bed! Would definitely stay again.
Self
8/10
Excellent
04 Jul 2025
Xiaomei
It's a nice lodge, room is clean and quiet. The bathroom basin level is too low and a bit small.
Leisure Partner
6/10
Pleasant
01 Jul 2025
malcolm

Cheap clean accommodation with no frills.

Clean comfoftable accommodation but i was given a room on top floor.3 flights of steep stairs.Had to use my phone to book in.No breakfast despite being mentioned on hotels.com.No suggestion made where to go for breakfast.Wetherspoon is nr the station so over a mile away.A mile walk from city.It was mentioned to be in clifton but was over a mile from clifton sports centre where i wanted to go to watch yorkshire cricket.Had to have the fan on all night as no air conditioning on a very hot day.Room next door vibrated at 3am!They have tried to economise when they could have offered a better service and charged more.Ok for one night only.
Friends_and_family Friends
10/10
Exceptional
28 Jun 2025
alan
This accommodation didn’t appear to be very posh and the room looked a bit dull BUT the beds were very comfortable, there was perfect silence during the night and the internet WiFi worked( despite a glitch at first possibly due to my own input or lots of others using it. To be honest this is a lot better than in the usual well known chain hotels that cost at least twice the price. Yup ! We were very happy with everything and a big THANK YOU to those responsible for this place.
Leisure Partner
10/10
Exceptional
22 Jun 2025
A F
Hotel was absolutely fine, only problem was the heating was on when we arrived wouldn’t of minded but we were in the middle of a mini heatwave
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
Sharon
Nice friendly family. Nice room and clean.
10/10
Exceptional
13 Jun 2025
Normelyn Grace
My stay at Diamond Lodge was fantastic. I had plenty of rest, and the peaceful, quiet atmosphere made it even better. It was truly worth every moment.
Leisure Self
2/10
Poor
06 Jun 2025
michael
said parking avaliable at property did not say you have to pay
Business
6/10
Pleasant
24 May 2025
Verified traveler
The room was average,cleeaniness could be better. The cups and kettle was filthy. There was no disturbence by the other people which was a plus point. There is a bus stop just outside the lodge from which you can get a bus to city centre.
6/10
Pleasant
12 May 2025
Verified traveler
Perfect for what we needed. Short notice 1 night stay in York with friends. Comfortable room in good location.
Friends_and_family Friends
6/10
Pleasant
22 Apr 2025
Duncan
Reasonably convenient location to city centre. No reception, had to phone a number to gain access of which I didn’t like, I prefer someone at the location to at least provide a key and give information if asked
Self
10/10
Exceptional
16 Apr 2025
Robyn
A bargain price for accommodation within walking distance of the centre of York. Quiet and comfortable.
Friends_and_family Family
6/10
Pleasant
12 Apr 2025
Verified traveler
The room we stayed in needed some serious redecorating but it was warm and clean.
Friends_and_family Family
8/10
Excellent
08 Dec 2024
Catherine

Good value

Slightly complicated check in process with nobody on site and having to call a mobile number. However, once I was in everything was very clear. My room was up 2 very steep sets of stairs. It was compact but clean, with a small ensuite. The shower pressure was very weak unfortunately, but otherwise the room was excellent value for money. I especially appreciated being able to leave my luggage, and when I came back, I had a very friendly welcome.
The hotel is an easy 15/20 minute walk to the centre of York, and although it's on a main road, I didn't hear any traffic. I'll stay again.
Business
10/10
Exceptional
29 Nov 2024
Craig

Diamond Experience

TOP NOTCH. HIGHLY RECOMMENDED
Self
10/10
Exceptional
27 Nov 2024
Billy
Very handy @ quiet
Business Self
10/10
Exceptional
18 Nov 2024
Wilhelmina
The fact that we could phone to check in and we were helped efficiently.
Leisure Partner
6/10
Pleasant
04 Oct 2024
Sean
Clean ,comfortable close to city centre everythinh i wanted
Self
6/10
Pleasant
12 Sep 2024
Scot
No frills, none at all. Check-in done over the phone. Tacky room. Poor shower. Use as an overnight base.
Leisure Friends
4/10
Poor
23 Aug 2024
Karen
Text received to change my accommodation 3 hours after I was due to check in. Not where I originally booked. Ended up 15 minutes out of Town. Light curtains with a streetlight outside made the room like daylight all night. Adequate facilities. Luke warm shower . Otherwise ok.
Leisure Self
10/10
Exceptional
05 Aug 2024
Wan Ying
Really spatial and beautiful ground floor room with big windows. Very nice staff, provided lots of help. Bus stop right in front of the house.
Leisure Family
2/10
Poor
06 Dec 2023
Luke

Possibly the worst hotel in York

Firstly this is all my opinion.

So the place says it is 4 stars as rated by Enjoy England I have looked them up repeatedly and cannot see such an awarding body, so to me that seems like a lie.

Again that won't be the only (in my opinion) lie that they say to get people to stay but we'll get to that. It says that it is close to the city centre do you consider 20 minutes on foot close? Again it doesn't tell you it's next to a hospital or show you the front of the building in it's pictures that's because it's a house and a pokey one at that.

Next let's move on to the rules they don't tell you about before arrival, you are not allowed alcohol in the room you are not allowed takeaway in the room and you are strongly encouraged not to make any noise after 10pm what is more fun when you're on holiday than copius rules?

On top of that the rooms are incredibly small it feels like you're in someone's back bedroom, which wouldn't be a problem if that was clearly shown that was what it was but it wasn't clear. Also whilst in there you feel incredibly on view and like you have to be on your best behavior again as though you are staying with a parent not want you want on holiday. Relaxation isn't on the cards.

Finally, the staircase is a deathtrap (in my opinion) incredibly steep and not wheelchair friendly, also the front of the property is very icy and that is also hazardous.

Oh and the online check in procedure where you have to give you passport details is also irritating.
Partner
6/10
Pleasant
25 Aug 2023
Lee
Yes it was ok for a nights sleep. Not the ritz but much cheaper than others. I struggled a little getting door lock codes but I would stay again as it worked ok for us.
Friends_and_family Friends
6/10
Pleasant
30 Jul 2023
Stephen

Handy Guest House for Hospital.

Guest house very close to Hospital. Tricky to find on street parking, then you only have 10 mins to get checked in and get a
Parking permit issues.
Checked in at 14.00, entrance hall full of of bed linen bags ready to picked up... Trip hazard and fire risk in my opinion and didn't seem inviting. Kitchen area when checking in looked very dishevelled and didn't give good impression.
Room was clean but various issues including shower room towel rail hanging off, incorrect lamp with sensor in shower room with no way of isolating fan on a night but still having light, curtains looked old and tired and some clips missing, ground floor window had no way of locking slightly open so room was roasting.
To be totally honest, we wouldn't stay there again. It was £107 per night but probably worth half that.
Manageress was very friendly and helpful though... Property just nerds a bit of TLC maintenance wise.
Partner
10/10
Exceptional
25 Sep 2022
nicko
Very well recomended place to stay in York… the Owner is very helpfull and Welcome and his name is Mr Maskud ( i hope i spell it correctly) welldone
Business
8/10
Excellent
21 Aug 2022
Alan
Everything was OK, i was left to get on with my business, which i preferred.
Friends_and_family Friends
8/10
Excellent
29 May 2022
Verified traveler

Review

The place is near the bus stop, it’s quiet and the room is worth the price
Partner
8/10
Excellent
20 Feb 2022
Ludmilla

Recommend

It was a good two night stay and close to the York St. John University as that’s what I needed it.
Self
2/10
Poor
28 Nov 2021
Linsey

Refund

Very poor experience as one of the reservations we made couldn’t be found therefore we were a room short and no apology or refund as of yet
Friends_and_family Friends
8/10
Excellent
27 Nov 2021
THOMAS
Single room, basic but clean. Comfortable bed. Good size en suite bathroom.
Self
6/10
Pleasant
22 Nov 2021
Miriam

Diamond lodge

The stay at Diamond lodge was slightly disappointing as it did not appear as it had presented on line. It was clean but very basic and was not good value for money. I would describe it as a hostel environment rather than a guest house.
Friends_and_family Family
2/10
Poor
20 Nov 2021
Claire
In short the room was so bad, that we left, and booked into a different hotel.

The property is failing apart, major work is needed fix all the problems.

- The shower, only produce burning hot water.
- The socket extension was screwed to wall and was only power outlet, this produced sparks when used.
- Carpet filthy,
- Bed mattress had failed and was saggy.
- Sealant looked to have been installed by a young child.
- etc.

Avoid this property at all cost,
Leisure Partner
8/10
Excellent
06 Nov 2021
Lee
Very pleasant stay. You needed a permit to park on a street near the property. The permit you from the premises when you check in cost of £6/7 but no spaces left. So a 5 min walk from the property there is a payed carpark @ a cost of £6 for 24hrs. Also on arrival there is some rules no drinking on the premises is found out alcohol has been consumed there is a £25 bill on top of the full nights stay.
Friends_and_family Family
10/10
Exceptional
20 Oct 2021
Anthony
Would recommend
Leisure Partner
8/10
Excellent
03 Oct 2021
Stacey
We stayed overnight at Diamond's Lodge to give us more time to explore York. You are definitely paying for the location as it is about a 20 minute walk from the heart of York, but there is a bus stop right outside the property if you don't fancy the walk. It is also across the road from York hospital, I was concerned about being disturbed by ambulances during our stay but this only happened once.
The beds were a bit on the firm side, but we all swept well enough. The room was clean and neat.
I think Diamond's would benefit by putting a bit more information on their website- there was a kettle, fridge, tea & coffee and a hairdryer in the room (which I wasn't expecting). I also couldn't figure out the parking situation, so we parked in a private car park a short walk away that I had to find myself.
Leisure Family_with_children
4/10
Poor
16 Sep 2021
simon

Don't bother with DIAMONDS

Reception pleasant, room clean not well equipped or organised or maintained.
On returning late the room and bathroom lights failed and therefore the shower extractor so unable to wash properly, owner said someone would be round 09:30 STILL WAITING at 10:10. We're leaving with a simple wash down and a bad review, what do they expect.
Friends_and_family Family
8/10
Excellent
29 Aug 2021
Ian

Great

Room was very clean, perfect for one night stay.
Contacted several times regarding how to check in and was even asked if i required a taxi.
Great friendly service.
Friends_and_family Friends
8/10
Excellent
15 Jun 2021
PETER
There is no free overnight parking in the immediate vicinity; you have to walk up to 10 minutes to get it or pay a rip off £5 per day for a parking permit
Self
10/10
Exceptional
04 Jun 2021
Andrew

Very happy

Very well priced accommodation - within walking disctance of all that York has to offer. Nice period property with lovely/friendly staff. Amazing value.
Business
6/10
Pleasant
09 Dec 2019
Verified traveler
No one about
Room very small
Paid for breakfast to be informed via phone call that we let them know to late.although they took our money
Issue with parking
Leisure Partner
8/10
Excellent
29 Nov 2019
Verified traveler
We liked every thing about it ,the room,the staff, the price.
Friends_and_family Partner
10/10
Exceptional
16 Nov 2019
Verified traveler
Very friendly, very clean and very well appointed. Great location too.
Friends_and_family Partner
4/10
Poor
30 Aug 2019
paul

Disappointing

Breakfast basket was stated on booking and not received once. Room was not cleaned and serviced once. Bathroom was full of damp and the valence on the left hand side of bed was showing signs as though someone previously had been sick over the side of the bed. Booking said no children allowed yet children were present on the ground floor. As smokers ashtray said could be provided for the outside yet none available. Not recommended and would not visit again after seeing other establishments in the area.
Partner
2/10
Poor
21 Aug 2019
Wendy

Awful

£110 for a dirty tiny room without a working shower. Asked to change rooms and was told no even though the room next door to mine was empty. Disgusting mouldy bathroom. Spider webs everywhere so not been dusted in a while. No breakfast room like shown in the pictures. My friends got a hamper in the room with cereal and longlife milk. I got nothing. No staff overnight.
Friends
6/10
Pleasant
19 Aug 2019
Verified traveler
Having received an email from Diamonds Lodge advising that our booking included a continental breakfast basket in our room we were a little disappointed on arrival to be told we were room only. Not really a problem, but they should organise their admin a bit better. Also, there was mould in the shower that wan't great, but this was a last minute booking, the price, for York, was cheap, and the room was clean, so no real complaint.
Leisure Partner
4/10
Poor
09 Aug 2019
Christina

NOT a B&B! Not what we paid for.

Not the room we paid for!!!! Ignore the good ratings as this guesthouse has been taken over. There is NO breakfast. The photo of the dining room is an old one because that room has been changed into a bedroom. We didn't even get a breakfast hamper. We went to celebrate our wedding anniversary so paid for a Superior King room, what we actually got was a small double room which was downstairs next to the front door so lots of banging of the two front doors as other guests came and went. This room used to be where breakfast was served but new owners have made it a bedroom. There wasn't much tea, coffee or milk in the room. We stayed for 3 nights and housekeeping only attempted to come in once but we were in the shower so shouted to them not to come in. They had plenty of other opportunities to come in and top up toilet rolls, tea and coffee etc but they didn't. No clear reception area or opening times so couldn't just go and ask them for more things. There was no wardrobe or hanging rail to put our clothes, again because this room was designed to be a dining room. Not enough plug sockets and everything was run on long extension leads. Kettle was near impossible to fill in the shallow sink. Towels were provided and a soap dispenser by the sink and one in the shower but no other toiletries.Had to find extra money to buy breakfast out. We paid extra for a fancier room for our anniversary and got a basic room. Dont waste your money staying here!!Overall very disappointed feel robbed
Partner
6/10
Pleasant
03 Aug 2019
Verified traveler
Paid extra for a superior room, they don't have a superior room? Told they,
'are all the same apart from a family room'.
No restaurant. Told that we would get free breakfast. No breakfast. When we got to Hotel told alcohol not allowed in room and if we did take alcohol into room we would be thrown out and charged £25 to clean the room. You would think the clue would be in the name, Hotel.com. It's not a hotel not even a BB just a room. A part from that it was clean but small, and cheap.
Partner
2/10
Poor
26 Jul 2019
Robin

A ROOMING HOUSE ONLY

IMO this property should not be on hotels.com it is a glorified rooming house with no owner support except for a phone. There is NO DINING room a basket is left in the room by a cleaner. One of the items is yogurt bought at Amazon clearly shows to be kept refrigerated, There is no fridge as that there not enough power outlets and probably not enough power to safely run a fridge as there are two multiple outlet extension cords in the room. Totally not safe to run lots of power through. The room was no more that 10 feet square with a creaky old double bed. I would not stay here again
Self
2/10
Poor
24 Jul 2019
Verified traveler
did not like being so overcharged. £3 each for cornflakes only 1 crossant 2 small pastries not very nice, a yogurt. Would have expected at least a roll and a little cheese or jam.Also had to pay over the odds for parking
Leisure Partner
8/10
Excellent
22 Jul 2019
Verified traveler
Friendly staff. Good location. Nice small garden in front of the house. Car Parking on nearby roadside for £5 per night.
Leisure Partner
8/10
Excellent
12 Jul 2019
Verified traveler
Clean property with friendly and helpful staff ,convenient just a short walk from minster and shops
Leisure Partner
10/10
Exceptional
05 Jul 2019
Verified traveler
The location was perfect, as everything was just a short walk away and a bus stop right outside. The room was lovely and spacious and very clean. The only small thing was I couldn’t get a signal on the TV, but we had a very pleasant stay.
Leisure Family
6/10
Pleasant
19 May 2019
Graeme

Lovely and clean but not really B&B anymore.

The guest house had changed ownership within a week of our stay and some of the services had changed from when I booked, I wasn’t aware of this before arrival.
The building and garden are beautiful; the whole premises, the bedroom and bathroom were very clean and tidy and the staff member I spoke to was very nice and informative.
What has changed is that the guest house no longer provides a cooked or continental breakfast in a dining room and instead there is a breakfast basket in each room. There are advantages to this in that there is no rush to head downstairs in the morning for something to eat but it was a disappointment to us. The basket contained a jar of cornflakes, UHT milk, two yoghurts, two apples, two flapjacks and two long life croissants. There are spoons and plastic bowls for the cereal and a kettle, two cups and tea and coffee sachets in the room as well as orange juice.
There was more than enough to eat for the two of us but a breakfast of cornflakes and room temperature milk and yoghurts eaten sitting on the end of my bed is not really what I had in mind when I paid for bed and breakfast.
We had coffee and orange juice in the room before heading out to buy breakfast which we didn’t plan on having to find the time or money for in our break in York.
As other reviews have said the rooms are small but this isn’t a real problem other than the shower which was a little too small for our liking.
A nice place but the breakfast issue means we won’t be back.
Partner
10/10
Exceptional
18 May 2019
Verified traveler
Very nice room in every way. Good location, bus outside door and 10 min to city center. Would stay again in room 7.
Leisure
10/10
Exceptional
26 Apr 2019
Jewls

Loved York!

We absolutely loved this charming and delightful hidden treasure. A short walk to The York Minster Cathedral and the city center. The location to everything was perfect in all aspects. The bus stop is right outside the front gate perfect after a long day of sightseeing.
Friends
8/10
Excellent
08 Apr 2019
Verified traveler
The B and B location was perfect and the quality of service was fantastic but the cleanliness and upkeep was not up to scratch, the room was dusty with a broken lamp and the shower and cubicle needed attention (resealing and had trouble keeping the shower head where it needed to be due to loose fittings) and a few choice stains on cushions and runner but the breakfast was lovely only a short walk into York
Family
2/10
Poor
28 Mar 2019
Verified traveler

Money first host

Very bad experience.Definitely a waste of money. No clear checkin policy. No nice reception. Money-oriented host. An uncomfortable and failure choice.
Partner
10/10
Exceptional
25 Feb 2019
Keelie

Nice guest house

Relaxing stay
Partner
6/10
Pleasant
20 Feb 2019
Verified traveler

Convenient to town centre, needs bit of updating.

Hotel is in convenient position, bus outside or walk to town centre in 10 minutes. Had very quiet room at top of hotel, at the back. It is an old building, so a lot of stairs to the upstairs room, not that that bothered us. Room very small, but window opened. Bathroom tiny, had a problem with the shower every day we stayed there, the owner tried to fix it but was impossible to have a shower without being burnt. Breakfast was provided, we had continental, which was excellent. Owner was very nice and helpful. The hotel has just been sold so perhaps new owner will modernise it.
Partner
8/10
Excellent
07 Nov 2018
M&T
Nice hotel, easy walking distance to centre. Enjoyed our weekend stay!
8/10
Excellent
24 Oct 2018
Amelie
The check-in was easy. The room is small but clean which is fine for a couple of days stay. The place was easy to find and is right next to a bus stop that goes into the town centre. It's also a short walk to the town centre which made getting to things easy. Great stay.
6/10
Pleasant
01 Aug 2018
Wayne

Positive for single light traveller.

Bus out front was a bonus. Room and bathroom were both cramped. Very narrow staircase makes it difficult to carry any luggage upstairs.
Friends
10/10
Exceptional
16 May 2018
Roderick

Would recommend anyone

Very hospitable. A delightful friendly place to bring our American family members. Andrew was especially helpful
Family
2/10
Poor
16 May 2018
Verified traveler

Don't bother...

has a rather early cut off for check in. Emailed us to say that if we were no there by 8pm they would put us down as a no show and keep the money. We emailed back to say we were on our way, but got no reply. We arrived at 8:10pm and nobody was there. Phoned them and they refused to turn back to let us in to our room that we reserved and paid for. Checked email and had received a response at 8:08 saying that was it.
It seems like a clever way to make money. have the earliest check in cut off imaginable and dig your heels in.
I'd recommend no one darken the doorway of this place.
8/10
Excellent
01 May 2018
Marc

Brilliant B&B

Really enjoyed our overnight stay. Very friendly service ensuring all of our needs were met. The bed was very comfortable and the rooms were clean. Breakfast was very nice and service was efficient and quick. Young man on reception was very informative about the local area and ensured we had a taxi quickly. Overall a great B&B!
Partner
10/10
Exceptional
22 Apr 2018
Brian
We really enjoyed our stay.
Andrew, the manager could not have been more helpful, and we were very comfortable..
8/10
Excellent
26 Feb 2018
William

Excellent guest house

Stayed here for two nights cannot failt it room was lovely and warm food service was excellent nice friendly staff and just a short walk to centre
Partner
10/10
Exceptional
19 Dec 2017
Verified traveler
Very nice stay for 3 nights to celebrate wedding anniversary.
6/10
Pleasant
04 Dec 2017
Susan

Good breakfast, but let down by dust.

Location was good but room was dusty. Breakfast was good.
Family
2/10
Poor
22 Nov 2017
Verified traveler
Totally terrible and totally terrrible
Terrible experience
6/10
Pleasant
21 Nov 2017
Gary
Nice b&b , very pleasant hosts , not to far to go to get to everything York has to offer
8/10
Excellent
08 Sep 2017
Guido

Nice, friendly guesthouse close to wonderful York

The staff really made the stay and certainly added an extra star to the rating. The rooms were comfortable, if a little basic (the shower was not overly efficient-took a while to heat up and the head would not stay in position properly)and small but this did create a 'cosy' atmosphere.The breakfast was very nice and good value for money, and served by very pleasant and helpful staff.

Parking can be a bit of a problem, not helped by the council and nosy neighbours. My one suggestion would be the addition of code boxes for keys, in order that you can arrive without worrying about the place being manned. Continual questions about what specific time you will arrive can create a stressful situation before you arrive.

Overall though, this very pleasant place is a great place to stay in York and represents good value for money.
8/10
Excellent
18 Aug 2017
Jim and pat

Nice hotel close to city also some bus transport

We only stayed for two nights, but we seen plenty also whent on the river boat
8/10
Excellent
28 Jun 2017
Katie

Nice location

Had a nice stay comfortable beds but the bulb went out

Location & surroundings

Diamonds Lodge Ltd
23 Wigginton Road, York, United Kingdom

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Diamonds Lodge Ltd

12 hotel photos