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Hotel Bienvenue

Paris · France

Rue Buffault, 23View location

8.8/10Excellent488 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.4/108.4
Condition8.4/108.4
Neighborhood8.8/108.8
Amenities8.0/108.0
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  • Historical

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Bienvenue

Enjoy stunning views from the terrace and garden at Hotel Bienvenue, a centrally located upscale hotel in Paris. Make use of complimentary Wi-Fi and convenient amenities such as a snack bar, room service (limited hours), and a bar/lounge. Start your day with a buffet breakfast (fee applies).

The 38 air-conditioned rooms feature minibars, safes, desks, and private bathrooms with showers and hair dryers. Housekeeping is provided daily.

A stay at Hotel Bienvenue places you within a 10-minute walk of Boulevard Haussmann and Galeries Lafayette, and just a short distance from iconic landmarks like Palais Garnier and the Champs-Élysées.

Read more about this hotelShow less

A stay at Hotel Bienvenue places you in the heart of Paris, within a 15-minute walk of Palais Garnier and Galeries Lafayette. This hotel is 1.4 mi (2.2 km) from Louvre Museum and 1.5 mi (2.5 km) from Champs-Élysées.

Make yourself at home in one of the 38 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18 per person
    • Nearby parking fee: EUR 33
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Grands Boulevards 0.5 km / 0.3 mi
Boulevard Haussmann 0.5 km / 0.3 mi
Grevin Museum 0.5 km / 0.3 mi
Galeries Lafayette 0.8 km / 0.5 mi
Theatre Mogador 0.9 km / 0.6 mi
Palais Garnier 0.9 km / 0.6 mi
Place de l’Opéra 1 km / 0.6 mi
La Cigale Theater 1.1 km / 0.7 mi
Rue de la Paix 1.1 km / 0.7 mi
La Machine du Moulin Rouge 1.3 km / 0.8 mi
Paris Olympia 1.4 km / 0.8 mi
Les Halles 1.4 km / 0.9 mi
Rue Montorgueil 1.4 km / 0.9 mi
Sacré-Cœur Basilica 1.4 km / 0.9 mi
Place Vendôme 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1900
  • Year of most recent renovation: 2016
  • Total number of rooms: 38
  • Number of floors (main building): 5
  • Annexe (s): 1
  • Number of floors (annexe): 3
  • Single rooms: 12
  • Double rooms: 15
  • Triple rooms: 4
  • hotel
  • American Express
  • JCB
Show 28 more facilities & services
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • NewspapersExtra charge
  • Luggage room
  • Bar
  • Breakfast room
  • Breakfast
  • Breakfast buffet
  • Snacks
  • LGTBIQ friendly
  • Early departure
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Hotel Bienvenue

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hotel Bienvenue

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Hotel Bienvenue

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hotel Bienvenue

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Bienvenue

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Hotel Bienvenue

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Hotel Bienvenue

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Bienvenue

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CONNECTING ROOMQUADRUPLE • CONNECTING ROOMQUA.CM

    Photos are not available for this room type.

    Hotel Bienvenue

    QUADRUPLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Bienvenue

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Bienvenue

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Bienvenue

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hotel Bienvenue

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Bienvenue

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Bienvenue

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Hotel Bienvenue

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Bienvenue

8.8
Excellent
488 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.4 /10
Neighborhood
8.8 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
27 Jun 2026
Elizabeth
This hotel was ideally located and very charming. The room was smaller than expected and slightly worn. But we very much enjoyed the common areas and beautiful courtyard.
Family_with_children
10/10
Exceptional
17 May 2026
Michelle
Hotel Bienvenue is ideally nestled near Montmartre and the vibrant Opéra district, offering easy access to wonderful cafés, boutiques, restaurants, and cultural attractions. The courtyard garden is a welcome retreat, as is the cozy common lounge area, which also serves as a bar and breakfast nook. We would stay here again without hesitation.
Family
10/10
Exceptional
07 May 2026
Amy
.
Family
2/10
Poor
01 May 2026
Ben
Hotels.com is a scam I tried to change my dates of traveling nobody won’t answer my email they end up charging me over $771 for not even using one day night
Self
8/10
Excellent
19 Mar 2026
Justine
Clean room. Hard working staff.
Hotel slightly tired around the edges.
Family
10/10
Exceptional
18 Jun 2025
James

👍👍👍

Very welcoming staff and check in was great. Good location and nice stay
Business
10/10
Exceptional
08 Jun 2025
Cindy
Beautiful hotel, will stay here again
6/10
Pleasant
28 May 2025
Bridget
Rooms were small but expected in
10/10
Exceptional
02 Dec 2024
Karen
Lovely hotel for city centre access and close to many places and transport links
Leisure Friends
4/10
Poor
17 Oct 2024
Vy
We liked the bedding and Diptyque products the hotel offered. But the hotel itself was in a poor condition, oven though they said it was renovated in 2018. Overall, it wasn’t a comfortable stay.
Leisure Family
10/10
Exceptional
01 Sep 2024
Emma
We've stayed at the Bienvenue many times and it's a gem of a place. Charming staff, lovely rooms with lots of character and comfort. And now there's even Diptique products thrown in the mix. A must stay.
Business Partner
10/10
Exceptional
10 Aug 2024
Jing
perfect stay for me in paris central . would come stay here again when back to paris .
Leisure Self
10/10
Exceptional
26 Jul 2024
Claire
A gorgeous hotel with lovely staff who went out of their way to be welcoming and helpful
Leisure Friends
2/10
Poor
14 Jul 2024
Catherine
There were so many stains in the room on the carpet and sheets. There was black mold in the bathroom.
Leisure Family
10/10
Exceptional
12 Jul 2024
Timothy
Great stay and room was good sized for Paris. Great location
Leisure Family
8/10
Excellent
24 Jun 2024
Janel
Very nice boutique hotel but the rooms are small but overall lovely
Friends_and_family Friends
10/10
Exceptional
11 Jun 2024
Lane E.
Chic rooms with a cute cafe and courtyard
10/10
Exceptional
06 May 2024
Hilarie
We really enjoyed our stay at this property. The room was comfortable (even if a bit snug for 3 people), the staff was great. The location was good - easy to get to public transportation and lots of restaurants nearby. I'd stay here again.
Leisure Family
2/10
Poor
23 Apr 2024
Rodrigo
Returning to this hotel filled us with excitement, reminiscing about our delightful previous stay However, our anticipation quickly turned to disappointment upon arrival. The unfamiliar requirement to surrender our room keys for each outing immediately raised red flags about privacy and security. Our initial excitement turned to confusion and concern as we discovered our room labeled as a single, despite booking a double. Despite our efforts to resolve the issue, the receptionist's indifferent attitude left us feeling frustrated and undervalued.
As I returned to our room, hoping for a reprieve from the day's disappointments, the phone rang. On the line, the receptionist informed me of a superior room's availability, albeit at an additional cost of €100 euros per night. I couldn't help but express my frustration – why should we, the customers, foot the bill for the hotel's mistake? I argued that the room should be provided at no extra charge. However, instead of understanding, I was met with resistance.
Despite finally securing a double room, the cramped space failed to meet our expectations, leaving us feeling cramped and uncomfortable. Throughout our ordeal, not once did the staff offer a sincere apology for the inconvenience we endured. While our holiday remained enjoyable despite the hotel's shortcomings, this experience has left a bitter taste in our mouths and dissuaded us from returning. We urge others to think twice before booking a stay here. DO NOT STAY AT THIS HOTEL
Leisure
10/10
Exceptional
09 Apr 2024
Verified traveler
Excellent stay, friendly & helpful staff.
Good location within close distance to the metro
Partner
10/10
Exceptional
08 Apr 2024
kathryn h
It was charming. Staff was so so nice and helpful.
Loved it! Thank you.
Leisure Family
10/10
Exceptional
18 Feb 2024
Monica

Lovely Hotel for a weekend visit

This hotel was beautiful and situated in a nice part of the city. Botanical theme decoration and very clean. The elevator was very helpful for us.

Staff were polite and very helpful. English speaking staff as well.

We had a lovely day for weather so we were able to sit in their beautiful garden.

The only point of improvement for me would be a better bar variety of drinks.
Friends_and_family Family
8/10
Excellent
27 Dec 2023
Verified traveler

Stylish little hotel in excellent location

I love this hotel. It is so stylish and well located. The courtyard is gorgeous. This was my second stay and on the first, I stayed in the back building. This time I stayed in the front building and would just note to anyone booking that Room 303 is a connecting room and you can well hear the conversations of those just adjacent to you. Also, being above the kitchen you get an early morning scent of the baking.....!
Friends_and_family Friends
10/10
Exceptional
19 Nov 2023
Sam
It was fabulous...perfectly clean, clean towels, bedding everyday. .staff were so helpful...even got a free coffee on our last day, the hotel was beautiful and the bedroom was massive 😍 no bad to say about it.
Oh and the location was great very central to all things but within walking distance of Montmatre which was a stunning place 😍
Leisure Partner
10/10
Exceptional
14 Nov 2023
Mary Alice
Loved the decor. Rooms were spacious for Paris. Great location, lots of neighborhood spots for shopping and dining. The staff were very helpful.
Leisure Family
10/10
Exceptional
08 Nov 2023
Jennifer
This was the best hotel I’ve ever stayed in. The staff was excellent, courteous, and helpful. The hotel is located in a fantastic location, safe, clean. The interior design was beautiful. The room had many amenities, and they stored our luggage for us even after check out. I will definitely stay at Hotel Bienvenue again in the future.
Leisure Friends
10/10
Exceptional
27 Oct 2023
Georgina

Look no further!

Lovely hotel - will use in the future now for all business trips to Paris! Convenient location - 15 min walk to Gare Du Nord, clean and comfortable room and friendly staff!!
10/10
Exceptional
23 Oct 2023
Tom
Great place to stay
Leisure Friends
10/10
Exceptional
08 Oct 2023
Neil
Fantastic stay
8/10
Excellent
07 Oct 2023
Henry
Convenient location, accommodating staff. Love the interior patio.

A/C didn't work and the elevator is super small.
6/10
Pleasant
17 Sep 2023
Sebastian
Cute and good location. A/C & heat was a problem. Sink and shower clog up fast. Building lost power for a few hours during the day, but not their fault. Nice employees.
10/10
Exceptional
10 Sep 2023
C G
Awesome hotel, great neighbourhood and very friendly staff.
Friends_and_family Friends
10/10
Exceptional
19 Aug 2023
Robert
Loved the location!! Very close to two metros and in a lovely area - first time to Paris but it felt like a central location, not far from everything. Staff was very helpful and friendly. Super happy with our choice and would stay again!
Leisure Family_with_children
6/10
Pleasant
31 Jul 2023
Andrei
We picked this hotel based on previous reviews, however, we didn't enjoy our stay. We didn't have hot water one day and AC didn't work at all. So call ahead the hotel and confirm if AC has been fixed. Thankfully the manager, Sophie, was very helpful and made our stay more enjoyable.
Leisure
8/10
Excellent
20 Jul 2023
Sumayyah
My partner and I thoroughly enjoyed our stay here for a multitude of reasons. Firstly, the staff were incredible, especially Patricia. I have been wanting to practice my French and she was more than happy to comply and slow down her French in order for me to respond accurately and I was very grateful.

Secondly, the room was lovely, and I requested some balloons for my partner and I’s one year anniversary and they complied, with a lovely note. The air conditioning was not that great, however they did supply an excellent fan which worked wonders for the heat. Our room looked out into the stunning courtyard and we were able to look out from our bed. Not to mention, the bed was really comfortable (my partner and I are very specific about which types of beds we like and this definitely allowed for a really nice sleep)!

Thirdly, the location was very convenient. My partner and I were able to walk most places and there were metro stops in a good walking distance too!

I would highly recommend this hotel to anyone who is looking for a comfortable, peaceful stay in Paris 😊
Leisure Partner
10/10
Exceptional
16 Jul 2023
David
Very nice!
10/10
Exceptional
14 Jul 2023
David
Nice hotel with friendly staff.
10/10
Exceptional
13 Jul 2023
Terry
The staff were very friendly and helpful. The room was small but fine for the two of us. Everything we needed was provided. I would recommend this hotel!
Leisure Family
10/10
Exceptional
12 Jul 2023
Elsie
My husband and I enjoyed staying at your hotel. The staff was incredibly friendly and accommodating . The garden is beautiful, where we sat and sipped wine. The breakfast was served in such a lovely room. The glassware and even napkins were gorgeous. The room was a bit small, but very comfortable. We will go back to the hotel if ever in Paris again.
Leisure Partner
10/10
Exceptional
08 Jul 2023
Sandro
Great staff. Went out of their way to help with wifi and a SIM card. My daughter was offered a free refreshment in the lounge. Great art deco feeling
10/10
Exceptional
04 Jul 2023
Staci Elizabeth
Loved the hotel very cute and the windows and view were nice.
10/10
Exceptional
28 Jun 2023
Tessa
Amazing hotel - beautiful, convenient, and wonderful staff!
Leisure Family_with_children
10/10
Exceptional
24 Jun 2023
alanna
This hotel was beautiful. The entry into the garden was simply charming. The staff was incredibly helpful and friendly. Our room was clean & there was plenty of space for our suitcases. Our bathroom was quaint but did the job! I would stay here again.
Leisure Friends
8/10
Excellent
15 Jun 2023
Irene
Very cute hotel. Very French vipe
Leisure Family
10/10
Exceptional
09 Jun 2023
Karamjot
Nice
8/10
Excellent
06 Jun 2023
Laura

Noce hotel, quiet street

Very nice hotel on a quiet street. It seems as though i got the smallest room and would have been pretty annoyed if i had paid €320 for it as was listed on their room costs. Was not much room getting out of the lift and in the bedroom door - they were basically on top of each other. Def was one of the 'cheaper' rooms in the hotel based on location inside i would say. Nice bathroom and nice toiletries. Bed comfy. Very lovely staff
Self
10/10
Exceptional
02 Jun 2023
Sheba
I loved everything about this hotel…It was close to the train stations( we could walk to both). Shopping and dining was also close… we enjoyed walking the area. Especially down to the opera which wasn’t far at all…The hotel is clean and the staff was very friendly. Our favorite though was the breakfast… amazing!
So worth EVERY Penny. Thank you Hotel Bienvenue, see you next time!
Leisure Family
10/10
Exceptional
01 Jun 2023
Peter
A great value 4-star hotel with a very classy breakfast. Spacious room with kettle coffee-maker & minibar. Toiletries of the very highest quality. Comfortable bed excellent tv. Superbly helpful staff. Lovely public spaces and garden. Great location on quiet street near Rue des MARTYRS.
Leisure Partner
10/10
Exceptional
12 May 2023
Phil

Cute, colorful and clean.

Cute, colorful and clean.
Business
10/10
Exceptional
09 May 2023
Luke
Lovely staff, great location
Leisure Family
8/10
Excellent
04 May 2023
Gary
The hotel was really nice and picturesque, a couple of things I would say they could improve on is to tell the cleaning lady to try and speak a little lower when walking through the corridors especially outside our door when the doors are paper thin and everything can be heard, bearing in mind that people are on their holidays and take afternoon naps when tired for example or have just landed or whatever reason they are tired of. I'm sure the hotel is aware of this quiet rule being in the hospitality sector and will remind its staff for it to be implemented always. Furthermore, the bigger gentleman at the reception desk would it have killed you to smile perhaps during the welcoming of the guests or to even speak for that matter or perhaps he's mute I don't know but for someone who works in the hospitality industry he had zero communication skills so he needs further training if he wishes to keep his job I suggest.
Leisure Partner
10/10
Exceptional
23 Apr 2023
Madison
This hotel was extremely cute and perfect for our romantic couple nights in Paris! The rooms are small (as expected) but in great condition with plenty of thoughtful touches. We checked our bags a few hours early and when we returned to officially check in, they had already put our bags in the room, which was amazing. The bed was comfortable and the shower was great. The location was very safe and conveniently located next to two Metro lines. I would stay here again in a heartbeat!
Leisure Partner
10/10
Exceptional
13 Apr 2023
Douglas
A superb stay in a lovely hotel. Would absolutely recommend.
Leisure Family
10/10
Exceptional
09 Apr 2023
Valerie

Great hotel

Staff were very friendly, room was perfect for our family of 3, clean and spacious, great location near metro and all convenience
Friends_and_family Family
8/10
Excellent
23 Feb 2023
Jerome
The hotel was beautiful and centrally located near everything. It was very easy to get around. It had nice decor and ascetics. However, they did not clean my room after the first day there. I was upgraded to a bigger room that night. The next morning the cleaning lady barges into my room with the do not disturb sign on the door without knocking! Very disturbing. Otherwise, my stay was pleasant.
Leisure Partner
8/10
Excellent
11 Jan 2023
Laura
This is a great hotel, super cute and perfect for a stay in Paris. The beds are the most comfortable, offers lots of towels. The location is great for walking to places and close to public transport.
We didn’t not take the breakfast so I can’t comment on it but it smelled great every morning.
The staff went above and beyond to make our stay special. They think of every detail and are happy to give recommendations.
Only downside is that at check in we mentioned that we would arrive early (overseas flight) but they only gave us the room at 2pm. I understand this is due to availabilities so it’s okay.
Highly recommend this hotel
Leisure Family
10/10
Exceptional
03 Jan 2023
Vivyane
The rooms were so cute and the location is very close to subway metros.
The elevator is kind of antique I think only hold up to 170kg.
The bed is very comfortable and water is hot and strong.
The garden patio is very pretty too.
Leisure Family
10/10
Exceptional
30 Dec 2022
Dharmen

Great little hotel

Really nice stay. Hotel staff lovely.
Friends_and_family Family
6/10
Pleasant
21 Dec 2022
Otto
Not very clean , the rooms to small . Heat don’t work . I not going to recommend this hotel.
Leisure Family_with_children
8/10
Excellent
19 Nov 2022
Alejandra
Beautiful and great location!
Leisure Family
10/10
Exceptional
07 Nov 2022
KATHERINE
Beautiful! It looks just like the photos - 10/10 would stay again :)
Leisure Partner
8/10
Excellent
03 Oct 2022
Emma
Love the area of Paris the hotel is in - easy walk to Martyrs street and local restaurants.
Leisure Family
4/10
Poor
02 Oct 2022
Frederick
The hotel is picturesque and quaint. The outdoor patio and wrought-iron elevator and polished wood registration desk all scream to be photographed. Sadly, the level of service and amenities are severely lacking.

The quaint elevator is tiny and it required contortion to fit my thin body and my roller bag in together. A heavyset person would not fit. The spiral staircase is quite narrow, so if you have a lot of large luggage don’t even think of staying here. My room had no closet and no place to hang clothes. There was no refrigerator other than the one for their own mini bar drinks and the drink racks filled it so that it was impossible to add any food items. The power to this mini fridge was also tied to the main room light so that when you turn the light off you turn the fridge off.

The bathroom had no counter space and the tiny cup rack was barely wide enough to place my toiletry bag (which was hanging over the edge). The sink only has enough edge space for a bar of soap. The shower (no bathtub) has a head on a flexible hose (which I do like). The “double bed” was two singles placed side-by-side. There was an electric kettle to boil water for tea, but if you want coffee it consisted of instant coffee mix. There was sugar but no creamer. There was no iron.

There was no table to write on or eat on other than a small nightstand and stool for the phone next to the bed. The entire floor was on a slant. I would not stay here again.
Leisure Self
6/10
Pleasant
22 Sep 2022
Emma
Hotel B is a cute boutique hotel - lobby is gorgeous, courtyard is breathtaking, rooms are nicely decorated. Rue de Martyrs is a fabulous stress within walking distance where we could easily find patisseries, cafes, sweets and MORE!

We encountered a couple of issues though. We were facing the street with a school opposite of the hotel - nearly every morning (sometimes as early as 1am), garbage trucks drive through and are extremely loud, cargo trucks making deliveries multiple mornings with the individuals banging their unloads around made it difficult to sleep through the night (we were disturbed 4 of 4 nights we stayed there). I would hope that if you were facing the courtyard, it’d be much more quiet.

The bathroom was not ventilated well - the shower is small (fairly normal for Europe) but was difficult to shower in, and I’m 5’ 3”. There were small mold spots on the ceiling due to poor ventilation.

The staff was exceptional, just a couple of issues with our stay. I would return to Hotel B, though probably not my first choice.
Leisure Family
10/10
Exceptional
19 Sep 2022
Mona
Sweet staff, clean room!
Leisure Self
8/10
Excellent
17 Sep 2022
Claudia

Nice, but small

Nice staff, comfortable bed, and convenient location… but European size room where we felt really congested. Our master bedroom at home was bigger than the room and bathroom combined.
Friends_and_family Family
10/10
Exceptional
07 Aug 2022
Olena
Convenient, clean.
10/10
Exceptional
23 Jul 2022
Oliver
Hotel Bienvenue was a wonderful spot on a quiet street. It was beautifully appointed and well situated. I highly recommend it!
Leisure Family
8/10
Excellent
18 Jul 2022
Chelsey

First time visit to the City of Love

The hotel is a beautiful old building in a quiet corner of the city. We were within walking distance of restaurants and a grocery store. The hotel was clean but we could tell it was an older building. I would stay there again.
Friends_and_family Friends
10/10
Exceptional
10 Jun 2022
Molly
love this place! beautiful and clean, would definitely come again
Leisure Friends
10/10
Exceptional
08 Jun 2022
antonio
excellent Location
excellent amenties
excellent hotel staff
Leisure Family
10/10
Exceptional
10 May 2022
Majd
Exceeded my expectations with its amazing service and unique and tasty breakfast!
Leisure Friends
10/10
Exceptional
19 Apr 2022
Katherine
Very welcoming and accommodating, with great customer service. Perfect for a solo traveler that wants a clean, comfortable bed and a safe, convenient location. The rooms are small, which is to be expected in Paris, but it was quite sufficient for my needs. I did not take advantage of the breakfast, but I was given a small treat for Easter, which was a nice touch! I really enjoyed the personalized city guide that was provided as well.
Self
10/10
Exceptional
16 Apr 2022
Peggy
Good bed - bigger and Beyer than the twin in the description
6/10
Pleasant
02 Nov 2021
GRACIELA

Stay over the weekend

The rooms are very small and at a poor condition. There is no space and no closet to store your things. We were a couple and stayed for three nights, the place is good overall, however we felt ist was over priced for what it is.
It has a nice reception and garden, but that is about it.
Also the elevator was not working and we were located on the third floor.
This place should either lower prices or renovate their rooms.
Partner
8/10
Excellent
20 Oct 2021
Stephen

Bienvenue was a good venue

Four of us stayed in two rooms. We all enjoyed our stay, but did note some small issues. Our handbasin had no plug and our friends safe did not work. It was nice to see fridges in both rooms, but all they did was generate warm air, without actually cooling their contents. But the staff were lovely and the excellent rating is deserved. SL.
Friends_and_family Friends
10/10
Exceptional
13 Sep 2021
Philip

Very pleasant stay

Stunningly beautiful courtyard and sweet rooms. Needs a little bit of TLC in the room but the staff are amazing, the prices are good and the location is excellent
Partner
10/10
Exceptional
09 Aug 2021
Kelly
Had an amazing time at this hotel. It’s small, but the staff is amazing and the hotel is super cute. Totally worth it!
Self
10/10
Exceptional
02 Aug 2021
Danielle

Awesome hotel for a family. Great location.

A superb hotel for a family of 4 (two adults, two teenage daughters). Very walkable into Montmartre in one direction (incredible district full of charming alleys, restaurants etc). Another direction is ten minutes to the big department stores and also train station for Versaille. Other direction twenty minute walk or metro to the river and all the tourist stuff there.

The hotel itself was great. A lovely leafy courtyard where we ate breakfast, played cards at night, and hung out. We had two rooms, both perfectly acceptable and not too small. Bathrooms very nice.

Breakfast was great.

Honestly, I can't think of a bad thing to say about it. Will definitely use again next time we go to Paris.
Friends_and_family Family
10/10
Exceptional
24 Jul 2021
Jennifer

A Gem in The Heart of Paris!!

We had an amazing experience at Hotel Bienvenue. We loved everything about the hotel particularly the garden. The Customer service was second to none. Didn't know what to expect but we weren't disappointed. I would definitely recommend this hotel.
Friends_and_family Family
10/10
Exceptional
21 Jul 2021
amelia

Excellent choice

Excellent staff!! Very friendly and accommodating! Highly recommend this hotel.
Partner
10/10
Exceptional
12 Mar 2020
Janette
Beautiful boutique hotel! Every room has such great attention to detail. The staff was wonderful and a very convenient location. I would definitely stay here again. The rooms are small but well appointed. We really enjoyed our stay !
Leisure Family
10/10
Exceptional
09 Mar 2020
Alyssa
Front desk staff were really lovely. The elevator is a cute, old school touch. Americans be prepared for no comforter!
Friends_and_family Friends
8/10
Excellent
02 Mar 2020
Lin
The decor was beautiful, front desk agent was super helpful! rooms are super tiny, everything is much much smaller in Paris.
Leisure Friends
8/10
Excellent
29 Feb 2020
Verified traveler
The hotel, room, elevator, etc are super tiny, but cute. The shower half door is a little uncomfortable. However, everything was clean and the staff are great, very courteous and helpful, especially Alejandro. He was extremely helpful, and ver nice! It is like a family hotel. I would definitely stay again at Hotel Bienvenue.
Friends_and_family Family
10/10
Exceptional
29 Feb 2020
Verified traveler
We arrived early, sans luggage. Our room wasn't quite ready (it was 8AM after all!), but Nathalie invited us to enjoy coffee, croissants, cheese, tea, etc., which was all completely delicious. As soon as you enter the doors, you know you are in a special place. The front desk is exactly the kind of front desk you want to see at your Parisian hotel. Flowered wall with room keys numbered with a stylish font - so many well-appointed details. Room was just fine - the best yellow tile in the bathroom, dramatic floral drapes, view of cute courtyard below. It was so lovely and Nathalie was helpful and kind. Location of hotel was great - close prox. to Sacre Coeur.
Leisure Partner
10/10
Exceptional
23 Feb 2020
Chuck
Quaint boutique style hotel. When turning on the hot water spigot, it took a long time for the water to heat up. Elevator broke at one point during our stay, so had to climb the steep steps to our third floor room. Natalie and Alejandro were great and very helpful! They were also very fluent in English.
Leisure Partner
8/10
Excellent
15 Feb 2020
Verified traveler
Very cosy typically French very nice welcoming easy check in and check out
Business_and_leisure Self
6/10
Pleasant
12 Feb 2020
Verified traveler
I choose this hotel cus it’s seems nice and close to Gare du Nord, but actually a bit far to walk specially when you have luggage with you! I booked this hotel for my sisters who will check in one day before me, when they arrived staff told them breakfast is not included if they wanna breakfast will charge 16€ per person, so they just think it’s really not included cus they are not the person who booked the room, when I arrived I aware of this, I ask at the front desk and staff told me breakfast is included and is so clear shown in the system.....
The room is clean and tidy but toilet seat is broken! And city tax for one room for 3 person for 3 nights they charge me 25€ something, the hotel I stay few days before near Gare du Nord just 1.5€ per person per night! I give really high expectations to this hotel but it’s doesn’t worth the price what you paid for, will definitely not stay again!
Leisure Family
10/10
Exceptional
28 Jan 2020
Brenda
Good location, friendly helpful service. The room was fairly small, but it was fine for us. It overlooked their lovely garden, which would be nice to sit in in warmer weather. We really liked that the bed was not 2 singles put together as is often the case in our experience in Europe. Thanks! We'd like to go back!
Partner
10/10
Exceptional
24 Jan 2020
Andreea
Was amazing but the french strikes was little bit bad .... you couldn’t enjoy much!!!
Partner
10/10
Exceptional
14 Jan 2020
Nikki

pwefwct location

This hotel was so well located. You can walk to so many different places! Neighbourhood was safe and was quiet. Hotel staff were all delightful. Room was clean and pretty.
Friends_and_family Friends
10/10
Exceptional
05 Jan 2020
Tuen Y
Everything is good except that the wall is thin and I can hear people talking and using their bathroom from the rooms next door or above
Business Partner
10/10
Exceptional
05 Jan 2020
Patricia
I will definitely stay here again! Service and room was amazing.
Self
10/10
Exceptional
03 Jan 2020
Verified traveler
Near perfection, from style, staff, amenities, location to affordability, Hotel Bienvenue did not disappoint.
Leisure Family
10/10
Exceptional
29 Dec 2019
Stephen

tel

Great little hotel. Rooms are smal but very nice
Partner
8/10
Excellent
11 Dec 2019
OttoGarcia
Hotel is not like the website shows
Employees are the best but facility is too old
Location is near sites visits and metro areas make it easy to move around
Leisure Partner
10/10
Exceptional
05 Dec 2019
Verified traveler
Location and value were excellent. We included the breakfast in our reservation and it was a very good idea.
Leisure Family_with_children
10/10
Exceptional
04 Dec 2019
Verified traveler
Everything was great dxceptnon one day that they didnt do the room even if we left early.
Leisure Family_with_children
10/10
Exceptional
25 Nov 2019
Verified traveler

Good Paris home base

Great spot for those looking for a clean, friendly place with some charm. It's not overly fancy but has everything you need and I liked the location.
Self

Location & surroundings

Hotel Bienvenue
Rue Buffault, 23, Paris, France

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Hotel Bienvenue

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