Name: Veryste
Address: Rue Riboutté, 5, Paris, 75009, FR

2/10

Poor

13 Jul 2026

Rachel

Very disappointing experience.

Three days before our stay, a €100 deposit was taken from my bank account without any prior warning. I understand that deposits are common in hotels, but some communication beforehand would have been appreciated. and by the end of our stay it felt as though the hotel was comfortable applying additional charges because it already had access to the funds.

At checkout, we discovered that charges had been taken from this deposit for services we never requested. We were charged for having the bedding changed despite never asking for it. There were a few small marks on the white bedsheets during our stay, which is not unusual with white bedding, but at no point did we ask for the sheets to be changed. When we questioned this, we were told we should have used the “Do Not Disturb” sign if we didn’t want the sheets changed. This was never explained to us at any point during our stay.

We were also charged for items supposedly taken from the minibar, despite never using it.

Customer service was poor throughout. Staff repeatedly referred to us as “the English girls”, which felt unprofessional. The receptionist on departure was dismissive of our concerns and appeared to laugh when we tried to explain our frustration regarding the charges.

Overall, poor communication, unexpected charges, and disappointing customer service. We left feeling frustrated and would not stay here again.

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Holly

Charming room, great location, and super friendly, welcoming and helpful staff. Would make this “my” hotel for future visits to Paris !

Self

10/10

Exceptional

04 Jul 2026

Seth

We had a phenomenal stay at Veryste Hotel. The staff made our anniversary extra special and went above and beyond to give us a great experience. The spa is great for couples and the room was clean and comfortable. The hotel is in a quiet yet accessible part of the city. Would definitely stay here again.

Partner

6/10

Pleasant

24 Jun 2026

Neeta

This hotel is ideally located in the 9th if you're happy to walk within a 25 min radius of most attractions. It's a pleasant and safe neighbourhood with plenty of shops and restaurants around. The hotel itself is very small as are the rooms which is most typical of Paris. Ideal if you're after just a place to sleep in a big comfy clean bed, albeit the room is tiny as is the shower room and separate toilet (without a sink) Personally I would not rate this hotel as 4 Star - it's in need of a refurbishment and tired looking. The pictures are a little misleading. Saying this the staff are pleasant and helpful and the rates are reasonable for Paris. We enjoyed being close enough to walk to places or get Ubers which are again reasonable.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Olabisi

Our overall experience is good, the staff's are very welcoming and helpful. The location is very central to things we kove to do and very close to the train station. But having compliments breakfast with coffee will have better for guests

Family_with_children

10/10

Exceptional

26 May 2026

Krystal

Our hotel was charming and in a nice area close to all transportation. Staff were helpful and the room and common area were clean. Would stay again.

Partner

8/10

Excellent

11 May 2026

Armaan

Good location, a bit of a metro dead zone, but overall good staff and nice rooms.

Partner

8/10

Excellent

10 May 2026

Ali

Lovely little hotel.

Partner

6/10

Pleasant

20 Feb 2026

Ann

Metro noise is very annoying from 6am-11pm
Reception staff unhelpful
No milk for drinks in room

Family

4/10

Poor

03 Feb 2026

Akira

It is my fault that I left my ear buds in the guest room when check out. I realized that I did not put it in my bag a few hours later, and came back to the hotel. The hotel staffs said they did not find anything left in the room. The receptionist let me go into the room (house keeper already cleaned the room) and search. No trace of earbuds.
I am sure I was using it the night before checking out, and it's gone quickly.
I don't say any more, but it is suspicious housekeeper could take it for her/himself. It is very unfortunate.

2/10

Poor

29 Jan 2026

David

We were owed a large refund, confirmed by the hotel in writing. The refund was never returned to our bank account and having contacted the hotel, they assured us that the refund would be with us shortly. It never arrived and the hotel has stopped responding to our emails.

This was a business trip, so we now have to take more formal action against the hotel. I would not reccomend to anyone.

Business

8/10

Excellent

04 Dec 2025

Natasha

Very good location - about 300m to two metro stations, and a short walk to restaurants, pastry shops, Gare du Nord (RER), etc. Hotel staff is EXCEPTIONAL! Very professional, kind, courteous, and helpful. The hotel itself and the rooms are OK - clean, reasonable in size, but not as well-equipped, fresh or designy as they appear in photos. For example: small, thin towels, mediocre bedding, old carpets, etc. The value for the money is simply not there. I don't think this hotel, even for Paris, should be charging more than 100 euros (max) for the quality of the rooms and hotel.

Leisure Self

10/10

Exceptional

28 Nov 2025

Mona

Very friendly staff, décor and cleanliness

10/10

Exceptional

17 Oct 2025

Paula

The hotel was perfect in terms of size and standard. Very spacious and comfortable. NO ENGLISH HOT BREAKFAST food. But when checking out the staff SAID was perfect. He showed me how to download app and book trains to Provence. Very polite and professional. I will return again.

4/10

Poor

04 Oct 2025

Isaac

We booked this hotel because it prided itself on being 4 stars. When arriving, even from the lobby, it didn’t not live up to this.

It felt more like a travel agency both in the lobby and room. Way too many laminated papers and non-premium furnishings. The room was extremely noisy with paper thin walls. You could hear the metro which shook the room and also every noise even normal conversations from the rooms above and below us. We were on the 2nd floor.

The bed has crumbs in it. There was a blood stain on the duvet. The pillows and bed were SO uncomfortable both of our backs and necks were hurt the whole trip.

The air conditioning didn’t work even though we had it on. The vents made a noise but no cool air came out. When we asked for a fan they said we didn’t have one so we were too hot the whole time and room was 24•.

The interior design looked really unthought out and felt more like a 2 star hotel. We stayed at several 4 stars hotels in the 9th and this one was definitely our least favourite and would not come back.

The only redeeming quality of the hotel was the very friendly and kind staff. They gave us extra clothes hangers when we needed and were pleasant with greetings throughout the stay.

Business_and_leisure Partner

8/10

Excellent

22 Sep 2025

Cristiano

Excellent hotel, but definitely feels more like a very good 3 star hotel than a 4 star. From our room on the second floor we could very clearly hear and feel the metro every few minutes. Probably not an issue for some, or on higher floors.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Benjamin

Very helpful and friendly staff. Good central location for the walking tourist.

Leisure Friends

10/10

Exceptional

06 Sep 2025

analia

AMAZING!

Everything was amazing, people, service, clean ambiance, everything was over our expectations, I WLL BE BACK!! I WANT TO THANK ALL THE PEOPLE OF THE HOTEL!

Friends_and_family Friends

10/10

Exceptional

06 Jul 2025

Caroline

Lovely hotel, close to metro and not too far from main train station and in a nice part of town. Room very comfortable, and thoughtfully designed, breakfasts very good.

Leisure Family

10/10

Exceptional

06 Jul 2025

Tim

Beautiful city. First two night stop on our two week trip in Europe.

Partner

10/10

Exceptional

29 Jun 2025

Julie

Very charming hotel, friendly ind informative staff. Great location!

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Adrian

Amazing place

Leisure Self

8/10

Excellent

20 Jun 2025

Richard

The hotel was very well appointed. My room. was spacious for Europe, the bathroom was newly renovated. The wifi was not reliable. The location is a little out of the way but still walking distance to many locations on both banks. The staff was very courteous. The breakfast buffet was small but good quality. It was overpriced and I didn't like they charged for coffee and tea.

Business_and_leisure Self

10/10

Exceptional

24 Apr 2025

Christos

Great design, location & bed / Some things to note

+Great location,
+great room design (instagrammic)
+brilliant bed and toilet facilities
+8 out of 10 breakfast. Some more options on the hot section will make it 10.

- Pillows: Although 11 nights in France these were the best pillows we slept on, I think pillows need to improve as the bed is great.
- Acoustics. On second floor you could hear the bed sounds when people were getting out of bed in the morning. Is an old building converted but maybe sponge pads under the bed frame can eliminate sounds
- Breakfast. Not rapid replacement of items that were finished, i.e bread, eggs, water. Had to ask for all three in different instances.

Partner

6/10

Pleasant

02 Apr 2025

Verified traveler

Comfy Stay

We had a great stay but we think the price is a bit high for the size of the room and services provided.

10/10

Exceptional

27 Mar 2025

Joel

Very Parisian hotel in a good area. Really easy to get around on metro etc, and lots of really nice cafes in the area. Staff are really helpful and nice. If you are going to the Louvre it's about a 30 minute walk or you can hop on the 7 metro and it's about 10-15 minutes.

Highly recommend!

Leisure Partner

6/10

Pleasant

12 Mar 2025

Judah

Really the pictures oversold the experience. Luckily we were only there for a couple days and only were in the hotel to sleep. Otherwise it would have been a bit more of a let down.

Business_and_leisure Family

2/10

Poor

28 Nov 2024

Jacob

Did not interface with the staff, they changed the checkin time to be hours later than the online booking. I ended up leaving as I couldn't get into the room on time. Then they refused to refund me, creating a little mess.

Business_and_leisure Self

2/10

Poor

01 Nov 2024

Keri

Super small and expensive. They also charged my card 200 euros without my authorization as a deposit for a 1 night stay. Its been almost a week and the money still is not back on my card. Other hotels told me about the security deposit upon check in where I would swipe my card and receive the refund the very next day after check out.

2/10

Poor

18 Oct 2024

Maryam

Tiny rooms, hair on towels, this is not a four star hotel at most 2

Leisure Family

4/10

Poor

18 Oct 2024

Lewis

Pleasant and cute hotel with nice furnishings tarnished by a fairly simple fix. The room smelled really bad of sewage and nothing was done even when raised with the staff.

10/10

Exceptional

18 Aug 2024

Robert

Great boutique hotel

Great service. Nice, clean rooms. Excellent breakfast. Easy access to public transportation. Enjoyed our stay.

Partner

6/10

Pleasant

24 Jun 2024

Khaya

Nice and clean hotel however I raised issues multiple times about the mini fridge not working in my room. They assured multiple times that maintenance will replace the fridge however they never did during our stay which was extremely disappointing. Other than that, it was a decent hotel in a great location

Leisure Family

10/10

Exceptional

23 May 2024

Timothy

Great place staff is fantastic. Enjoy the breakfast.

Leisure Family

10/10

Exceptional

12 May 2024

Kathryn

Super clean hotel in a nice neighborhood.

Partner

10/10

Exceptional

30 Mar 2024

Isabel Marie

Great location. Hotel was small and quaint but the room was a great size! We were a 4 min walk to one of the main metro stations so easy to get around. Lots of cute spots to eat/drink close by too.

Partner

4/10

Poor

25 Mar 2024

Gaëlle

Needs some TLC: towels frayed, curtains tracks only partially hooked to ceiling, repairs done to plaster but left ...

Also a first for me, they did not clean the room during my stay!!

Staff was friendly enough but did not seem to care much. Did not even bother to ask about my stay...

Business Self

8/10

Excellent

25 Feb 2024

Richard

Perfect Parisian pied a terre.

Friendly staff, clean, comfortable rooms, great location. Bathrooms might be a little tight for larger folks.

Partner

10/10

Exceptional

11 Dec 2023

Andrea

Hi I’ve stayed at a few places this year in Paris and I will say for this price range, the room exceeded my expectations. I like the room a lot and layout. They made use of the size of room with amenities you hope to have in your hotel. The only issue I had is they couldn’t take Amex for room deposit and there is only 1 elevator and the cleaning staff uses it too and it really can’t fit more than 2 people at a time and only can fit 1 person with a suitcase. So there could be a wait.

Leisure Self

8/10

Excellent

21 Oct 2023

Mila

3 nights in Paris

Lovely hotel in the great location. Clean and spacious room, comfortable bed and nice linens.Plenty of storage space, nespresso machine and coffee pods are a nice touch. However “complimentary water bottle” was a bottle that could of been refilled at the sink, I would suggest a sealed bottle or nothing at all .Small bathroom but with plenty of storage room and nice shower.
Front desk friendly.
One night it was raining and I saw a bunch of umbrellas that in most hotels are for complementary use. I asked if I can use it and mngr asked for 15EU deposit, even though 200EU was taken upon check in.That left a sour taste for me personally.
Overall a beautiful property in a perfect location.

Partner

10/10

Exceptional

10 Sep 2023

dana

very nice hotel

very nice hotel, nice stuff and location
perfect for a few days vacay

Partner

10/10

Exceptional

15 May 2023

Dimitris

I recently stayed at the Veryste hotel. The overall experience was good. The staff was friendly and smiling. The room was as presented, new and comfortable. Regarding cleanliness, I would have expected more from a 4-star hotel.

Breakfast was nice and had a variety of items. The only thing that didn't leave a good impression was that while we were still eating, they cleared away the breakfast as the allotted time had passed. They could have asked us if we needed anything else...

Overall, the impression is positive, and I would definitely visit again.

Leisure Partner

10/10

Exceptional

01 May 2023

Sarah

Very helpful staff, lovely rooms, excellent location

Leisure Friends

10/10

Exceptional

30 Apr 2023

Theodore

This was a great spot. I loved the area. Very affordable and convenient accommodation. Would highly reccomend.

Leisure Self

10/10

Exceptional

29 Apr 2023

Allie

Great place great customer service really nice hotel

Leisure Partner

10/10

Exceptional

18 Jan 2023

Tijani

Great

It was amazing and very friendly staffs

Partner

4/10

Poor

24 Sep 2022

Julian

Staff seemed flustered constantly. Wasn’t that busy. Rooms extremely small

Leisure Partner

10/10

Exceptional

03 Aug 2022

Waseem

I stayed at this hotel at short notice, due to me leaving another hotel earlier than planned on hygiene grounds.

I had a room with a private terrace, which was nothing short of awesome.

This hotel is all round excellent; brilliant staff and really good facilities. The location is ideal and close to transport links. I am booked to return next week and am very much looking forward to it.

Business Self

6/10

Pleasant

28 Jun 2022

Shane

Our room was clean and the style was sleek and comfortable. The staff was very friendly and nice. Cons: They say the offer an airport shuttle for $47 Euros which is one of the reasons we chose them. However, when we requested the shuttle they day before they said no problem and the morning of our departure they had a cab on the way! We did NOT want to take a cab. On the cab ride there the driver decided to stop in a long line of cars at a gas station only 5 min away from the airport! We spent 20 min with the cab getting gas and I can't tell you how stressful this was when we needed to get checked in for our international flight! Normally this wouldn't be the fault of the hotel but their their the ones that put us in that stressful position and as they didn't provide what they advertise. Also, the cab ride cost us $70 euros not the $47 advertised. One other small issue is they advertise in your room a beautiful looking charcuterie board but the first time we ordered it, it was easily half the size of the image. Not a huge deal and was ok with it... our 3rd night we decided to get it again and it was less than a quarter the size of the advertised image and less than half what we received the first time! We would of complained but I'm never going to complain to people handling my food... In short, nice place and staff, just beware the amenities aren't consistent or as advertised. :/

Leisure Partner

8/10

Excellent

29 May 2022

Stephanie

Great location, friendly staff, nice rooms with great showers.

Leisure Friends

10/10

Exceptional

27 May 2022

Verified traveler

Amazing hotel. Definitely European sized rooms; smaller. But, they were wonderful. The location was fantastic for proximity to restaurants and historic locations in Paris. Made it easier since my trip was for business to still enjoy French cuisine. Definitely would stay there again.

Business

8/10

Excellent

16 May 2022

carol

Great little boutique hotel. Our king room was on the 6th floor so no views, but not many of these hotels have views. Room kept immaculate and clean every day. Adequate space and storage for a short break. Bathroom very spacious with good amenities. Good air conditioning. Lots of road noise but it’s a busy city! We didn’t have breakfast so can’t comment.

Leisure Partner

6/10

Pleasant

23 Apr 2022

Erika

The hotel did not look like the pictures I saw that inspired me to book. Although very cute, the room was so small, sheets were so scratchy, and the place was far from everything you may need. For the amount of cabs I needed, I could’ve gotten a better hotel!

Leisure Partner

8/10

Excellent

17 Nov 2021

Verified traveler

Good spot to stay

I stayed in the larger queen size room. It was very spacious compared to other hotels in Paris. You can hear your neighbors but I think that’s true of any place you stay. The cleaning person came into the room twice even tho I had the “do not disturb” card on the door which was a little odd. Overall would stay again.

Self

6/10

Pleasant

07 Oct 2021

ANATOLIY

Definitely not 4 star hotel

Leisure Partner

8/10

Excellent

01 Oct 2021

Samira

Great place, location, breakfast

8/10

Excellent

02 Mar 2020

Ian

God hotel but door problem

Hotel has changed names but this is displayed on the door and windows to alert you if you are eagle eyed enough. Check in felt slow but was ok. We did arrive at 2230. Room very nice. Our only problem was our door did not lock properly without knowing a trick that we had to have the receptionist show us after an awkward chat because of language barriers. So all sorted but returning both days after being out our door was unlocked with our valuables and passports thankfully still in the room. I think the cleaners were unaware of the door trick either. This said we will return but I think the door needs sorting or cleaners informed. This could have resulted in a trip to the British consulate if our passports had disappeared. Not saying anything about the staff but just thinking of other guests coming into our room. Our room was 202.

Partner

6/10

Pleasant

21 Jul 2026

Sara

Hyggeligt lille hotel med venligt og imødekommende personale. Uheldigvis boede vi øverst oppe lige ved elevatoren og grundet deres udluftningssystem til elevatoren (så den ikke grundet varme ville gå i stå) var der en enorm støj fra loft og gangareal, som vi tydeligt hørte på værelset - som om en vaskemaskinen centrifugerede på værelset. Hver dag måtte vi ned og bede dem slukke ventilationen, så vi kunne holde ud af være der og få sovet. Sidste nat tilbød de et evt værelsesskift, men da vi kun havde en overnatning tilbage og tog vi istedet ørepropper i. Ærgerligt de bruger “loft værelset” når de tydeligvis ved, at der er støj.

Friends_and_family Family

10/10

Exceptional

31 May 2026

laurent

Top rapport qualité / prix

Partner

6/10

Pleasant

28 May 2026

paul

clean and modern room; but quite small and no good sound insulation (upper room)
good location for paris city trip

Partner

8/10

Excellent

18 May 2026

Mathias

Fornuftig beliggenhed tæt på metro og hyggelige caféer. Hjælpsom personale og rent hotel

Friends_and_family Family

6/10

Pleasant

16 May 2026

Kamilla

Pas de baignoire erreur de description de hôtels.com

10/10

Exceptional

13 May 2026

Zineb

Hotel très bien situé et propre. Le personnel était très acceuillant. Je recommande cet endroit.

10/10

Exceptional

09 May 2026

Cristina

Era particolarmente buono

Partner

10/10

Exceptional

30 Apr 2026

Leon

Top Lage, modern eingerichtet, perfekt für nen Kurzurlaub in Paris.

Partner

10/10

Exceptional

19 Apr 2026

Tina Susanne

Lovely area. Comfortable room and bed. Would stay again.

10/10

Exceptional

30 Mar 2026

Signe

Virkelig et hyggeligt, rent og rart sted at bo. Personalet var sødt, morgenmaden var tilpas, og værelset var supergodt!

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Victoria

Jeg testet bare kylling på roomservice, det var saftig og godt

8/10

Excellent

11 Feb 2026

Yusuke

清潔さにかける部分はあった

Business

10/10

Exceptional

02 Feb 2026

Paul

Au top
Petit déjeuner très bon
Chambre sympa
Et très bon accueil

10/10

Exceptional

31 Jan 2026

ENORA

Petit hôtel très sympathique. Très bien placé. Chambre décorée avec goût. Je recommande !

Partner

8/10

Excellent

24 Jan 2026

laurent

Très bien... petit déjeuner un peu \"light\"

Business

10/10

Exceptional

21 Jan 2026

Gerome

Nickel !

10/10

Exceptional

25 Nov 2025

Katrin

Deilig dampbadstu, dyrt

Friends_and_family Family

6/10

Pleasant

22 Nov 2025

Luisa

Breakfast is very very tiny, the scrumble eggs portion is for one or two person max.
They do small refill when it’s empty. 3 slices in total of ham and fruits - I would have expected a bit more variety and quantity for a 4 stars.

Also surprising, I arrived 10 min before check in and they told me the room was not ready yet, which is fine but I was sitting there waiting and they only called me to start the check in 5 min after the checking time, which means I was finally able to access the room only 10 min after the checking time started.

People at the reception was more kind with some guests more than others.

I wouldnt go back, as I didn’t feel welcome

Business_and_leisure Self