The Valorian Los Angeles, Curio Collection Hilton

United States , Los Angeles - CA
West Hollywood, 8440 Sunset Boulevard
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75 reviews shown

10/10

Exceptional

06 Mar 2026

Eric

Exceptional as ever.

Family_with_children

10/10

Exceptional

06 Mar 2026

Angela

The Mondrian keeps delivering a stellar experience! Thank you for a great stay.

Self

6/10

Pleasant

04 Mar 2026

Marisa

The l

8/10

Excellent

04 Mar 2026

Jeremy

the hotel was very nice, clean. they needed a proper breakfast option. The room service menu was very limited and a bit over priced for what was being offered. I am from NY so totally understand the higher pricing for items but it has to make sense. you can't uncharged for every single thing on the menu and expect it to be ok.

Partner

10/10

Exceptional

03 Mar 2026

Wang Yip Victor

Convenient and safe location. Good value for rooms. Staff were incredibly kind and helpful. Rooms were very clean

Friends

10/10

Exceptional

02 Mar 2026

Ciaran

stylish hotel, hip restaurant and bar, stylish rooms, mostly bigger, hence the price

Partner

10/10

Exceptional

01 Mar 2026

JAY

Clean room, staff, amenities

10/10

Exceptional

24 Feb 2026

Amanda

Everything was great! Definitely will come back again.

8/10

Excellent

20 Feb 2026

Jennifer

great room with a good view.

2/10

Poor

18 Feb 2026

Nevin

This was one of the worst hotel stays I’ve had.
I paid for late checkout, yet hotel staff entered my room twice to kick us out, claiming checkout had passed. They had completely forgotten that late checkout was approved and paid for, which was disruptive, stressful, and unprofessional. There was no apology—just confusion and attitude.
On top of that, I was incorrectly charged for overnight parking for a vehicle that was not mine. My folio clearly shows two different vehicle numbers, yet I was charged for the wrong one. When I raised this issue, I spoke with a staff member named Adrian, who was rude and dismissive, insisting there was an “investigation” and that the charge was mine—despite the invoice itself proving otherwise.
Between:
Paying for late checkout and being harassed to leave anyway
Incorrect parking charges
Rude and dismissive staff
Needing to escalate billing errors after checkout
the entire stay was a mess. For a hotel that brands itself as upscale, the service and organization were completely unacceptable.
I will not be returning, and I would strongly caution others to review their folio line by line before leaving this property.

10/10

Exceptional

18 Feb 2026

Saskia

love this hotel and the staff is super friendly

10/10

Exceptional

17 Feb 2026

melissa

Clean, modernized, flexible, and helpful staff!

10/10

Exceptional

17 Feb 2026

Christine

Always a nice stay !!!

10/10

Exceptional

15 Feb 2026

Marissa

Everything from the moment we arrived was great! We appreciated the team, the room and breakfast. Thank YOU!

10/10

Exceptional

04 Feb 2026

Gemma

Superb stay

Business_and_leisure Friends

10/10

Exceptional

31 Jan 2026

Adam

8/10

Excellent

30 Jan 2026

Kathleen

Front desk staff lovely, super friendly. Cafecito barista girl is hating her life. No eye contact, no engagement. Put the coffee on the bar both days without announcing that it was ready, so we were just standing there. Charged us two different prices for the exact same drinks. We don’t even question it-seemed kind of pointless.

Business

10/10

Exceptional

28 Jan 2026

Andrew

The Mondrian had some struggles after covid, but noticed an increase in cleanliness and service during this stay. I hope they keep it up. They always have cool events here - it’s a really special property given the location and views. The restaurant is a lot of fun too.

10/10

Exceptional

25 Jan 2026

Alejandra

its great

Leisure Friends

10/10

Exceptional

24 Jan 2026

simon

Chic modern hotel. Great customer service. Nice clean rooms.

Leisure Family

4/10

Poor

19 Jan 2026

LISA

This is not a 4 star hotel. It's tired and junky - would not stay again! I found it to be dirty and more like a 3 star with very bad art! Any hotel that has \"Coffee Mate\" and paper cups at their front desk beverage station is not even close to a 4 star hotel - more like Best Western Vibes!

6/10

Pleasant

17 Jan 2026

Nathan

Valet smoked in my car

Leisure Partner

8/10

Excellent

02 Jan 2026

David Christian

Big negative: We were told we had 2 joining rooms and that was a big reason to book at your hotel. We were sent pictures of the doors and how they connected. Then when we arrived those rooms were given away! Our rooms were far apart and one was busy place opposite the elevators.
Positive: staff was friendly and rooms were good.

Partner

10/10

Exceptional

22 Dec 2025

Pawanjot

Everything was fantastic

Leisure Friends

10/10

Exceptional

22 Dec 2025

Joel

I was not offered a free cocktail or breakfast during my 2 night stay. If this was included, I was not told about it during check in or at any time otherwise. I would have really enjoyed these amenities.

Leisure Family

4/10

Poor

18 Dec 2025

Alicia

The beds were tiny and a little uncomfortable and the bar / club downstairs plays music until the early hours of the morning impacting sleeping guests.
Bathrooms are also very small.

10/10

Exceptional

10 Dec 2025

William

The location of the hotel is a perfect setting on the hills with an amazing view over LA. The atmosphere is welcoming and the staff is super friendly and helpful. Any time we called the desk for anything they were at our door within minutes. Overall it was a great visit!

Leisure Friends

8/10

Excellent

08 Dec 2025

Chris

Highlights from my stay: the room was clean and spacious I’d recommend the King balcony suite for solo or couple travelers, complimentary guests passes to Equinox are such a great perk, the restaurant Casa Medrano is fantastic and has a great happy hour at the bar the service there is incredible, great ambiance - plus the food and drinks are excellent.

Self

10/10

Exceptional

06 Dec 2025

Shahzeer

Excellent property and staff

Leisure Family

8/10

Excellent

04 Dec 2025

Jamie

We were greeted by a kind message from the hotel and were given a complimentary update. The room was very spacious and clean. The hall way seems old and not as luxurious as the room.

Leisure Family

10/10

Exceptional

01 Dec 2025

Johanna S

Had a wonderful stay - great location, clean and friendly staff.

Leisure Family

8/10

Excellent

30 Nov 2025

Utsavi

Nice room, does need some updating but overall was clean and fine. The pillows were the one big issue - extremely uncomfortable and evidently old.

Leisure Partner

8/10

Excellent

30 Nov 2025

Karen

I had visited the hotel 27 yrs ago and loved the chill vibe of the sky bar. On this trip I was so excited to actually stay here not just
Visit. Warm welcome and great room. One of the attractions was to experience the sky bar and chill on the day beds however there was a Mariah Carey Xmas pop up which bought in way too many ladies in skimpy red dressss for their insta posting. I guess mobile phones with cameras were not a thing when I was last here…Ambience was not what I had been hoping for. Our 18yr old could not enter either not even to take a look. We had issues with a broken toilet and tv that wasn’t working - all attended to beautifully and timely. Great location and good variety of dining options nearby. 2 comedy venues within walking distance. I love Mariah Carey’s all I want for Xmas but 4 nights of it was a bit much esp when not knowing. maybe advise guests before arriving as I’m sure I didn’t see a thing about it.
Bucket list stay - tick

Leisure Family

10/10

Exceptional

29 Nov 2025

Katerine

Muy buena atención

8/10

Excellent

26 Nov 2025

Danny

Great location in WeHo.

Business Self

4/10

Poor

23 Nov 2025

Shealin

Staff was great. Room was mediocre at best.

Friends

8/10

Excellent

18 Nov 2025

Fatima

Good

Business Family

6/10

Pleasant

17 Nov 2025

Celina

The majority of our stay was great, however on our last night there was a huge cockroach.

Greatly appreciate the staff for assisting with getting rid of it. However, after that it was difficult to enjoy our time, in fear of seeing another one.

Leisure Family

8/10

Excellent

14 Nov 2025

nancy

Music was always too loud every night

6/10

Pleasant

10 Nov 2025

Michael

Mixed feelings. I had a very pleasant room upgrade to a studio suite. It was extremely spacious, and the bed was very comfortable. The housekeeping was excellent and the room always clean. Breakfast was a little chaotic as they were obviously trying their best but clearly understaffed. When I checked out, I was presented with a very confusing bill, showing numerous individual charges that, when grouped together, totalled around $55 a night. When I broke down the small mandatory incidentals, I realised I had been charged nearly $100 for breakfast on the last day, which was a $22 avocado toast and a $4 drip coffee. All communication with the hotel has gone unanswered. It soured what was a mostly pleasant trip, as confidence is key. As should be the effort to correct a mistake when it’s spotted. I can handle chaotic breakfast service, but not being charged almost quadruple the cost of the food and drink.

Business

10/10

Exceptional

08 Nov 2025

AnnMarie

Room was beautiful and the staff was helpful and friendly

Leisure Friends

4/10

Poor

08 Nov 2025

Jacqueline

I was traveling for work so wasn’t extremely picky and the room was very comfortable, extremely clean and had nice toiletries. That said, I was on the 11th floor and there was pounding music from a party they were throwing in the lounge area. Thankfully I brought earplugs and was already exhausted otherwise this would have been extremely annoying.

Business Self

10/10

Exceptional

01 Nov 2025

Richard

Staff were friendly and really helpful. Room was clean, big, and nicely decorated. Perfect location on the Sunset Strip. Skybar was good too!

Self

10/10

Exceptional

29 Oct 2025

Kimika Nicole

Friendly staff

Leisure Friends

10/10

Exceptional

28 Oct 2025

Ryan

Was great

10/10

Exceptional

22 Oct 2025

Anthony

View was amazing

Leisure Self

10/10

Exceptional

19 Oct 2025

Nathan

Amazing servers, staff location is great! Views are top notch

Leisure Friends

10/10

Exceptional

18 Oct 2025

Igor

Great hotel

Leisure

6/10

Pleasant

13 Oct 2025

Trevor

Property in disarray, dirty windows, feels old. Long in the tooth as they say. They need to put some money into this property if they want to continue the legacy.

Leisure Partner

6/10

Pleasant

13 Oct 2025

Sally

Room service very limited and not convenient. Minimum fee of $30 for coffee.
Hotel needs overhaul/refresh.

Business

10/10

Exceptional

11 Oct 2025

Jon

Like everything but, the staff at the CASA MADERA restaurant in the hotel... Very rude staff member Sergio! Walked out and spent my money elsewhere!!!

Leisure Partner

8/10

Excellent

09 Oct 2025

Lucy

Staff were all very nice and accommodating. Everyone was super responsive. The rooms are definitely a little worn. We had a one bedroom suite that had damaged wood floors in each room from some kind of leak. Things were kind of beat up. Towels seemed old. It was weird to have a full kitchen but no dishwasher or fridge to put food items into. The mini fridge was stuffed so full that even a little baby food packet didn’t fit. No big complaints but probably wouldn’t stay again. Oh and parking is $70 per night with no choice to self park.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Arlene

Friendly staff. Clean room, nice pool area. Fyi - not a good idea for Friday nights for young families, music will blasting. Will come back again.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Justin

Awesome hotel. Would stay again

Leisure Self

6/10

Pleasant

04 Oct 2025

Darron

Clean hotel because needs a up date

Business_and_leisure Self

10/10

Exceptional

01 Oct 2025

John

Friendly and helpful staff. Nice pool area. A lot of great activities near the hotel.

Business_and_leisure Family

6/10

Pleasant

26 Sep 2025

samantha

Great hotel if you're on vacation but might not be the right vibe if you are traveling for work. The staff were friendly and helpful but I couldn't get a coffee in the coffee bar past 11am or 1pm in the restaurant which was a problem for a few business meetings I took at the hotel.

Business Self

2/10

Poor

26 Sep 2025

Christan

Our room was given away. So at 1am when we finally arrived they had to scramble to find us an open room. The tv only has cable, you can not connect to any streaming apps. Tried in the multiple rooms we got moved to. Floors are all scratched up. Bath tub doesn’t drain. The couch looks dirty & stained. The desk is all scratched & looks gross. The white chair to sit on was covered with black marks all over it. Tried talking to the lady at the front desk but she had the worst attitude & made me feel like I was a cry baby because their rooms were all disgusting! On Friday & Saturday night you can’t pull into the tiny driveway to valet because of Skybar. There’s so many people trying to go to the bar, the cars line up all the way down the street! So it’s horrible for the people who are actually staying there! You feel as if you were catfished with this hotel! It’s nothing like what the website or pictures show. So be prepared to pay a lot of $ to get a Holiday Inn stay.

Leisure Family

6/10

Pleasant

22 Sep 2025

Tracy

This should be a 3 star hotel. There was no hot water. They ran out of coffee . Everything was just very mediocre.

Friends_and_family Friends

8/10

Excellent

06 Sep 2025

Dylan

Overall, very good experience at the Mondrian. Room was clean and modern and staff were nice. The Sky Bar was a very nice touch as it added a nightlife experience to the hotel. Only critique was with the shower as hot water would take very long to come. Even after it was fixed, we still had to leave the shower running for about 3-4 minutes before entering.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Jade

Beautiful property! I got a complementary upgrade upon arrival and it was amazing. Good food near by and easy Uber access!

Leisure Self

10/10

Exceptional

05 Sep 2025

Egiroh

Amazing.

10/10

Exceptional

31 Aug 2025

Freddy

Great stay with a great view on the balcony

Partner

10/10

Exceptional

30 Aug 2025

Richard

gorgeous suite. terrific 5 star service.

Business Self

10/10

Exceptional

29 Aug 2025

Peyman

2/10

Poor

29 Aug 2025

Sabrina

I would like a refund. We tried to call the front desk and waited over 20 minutes to speak to someone. The 8th floor smelled like cigarettes and we had an emergency while on hold with .

6/10

Pleasant

24 Aug 2025

Caitlin

For the price, the property is not up to par. The wood and paint was chipped in various areas, and the seats in the lobby were stained. There was no place to work (which I didn't necessarily expect and don't consider it a negative as it is clearly more of a party hotel), and limited options for dining. The \"cafe\" had very limited hours and selection. All staff that I interacted with were lovely. Overall, if the place was more updated and cared for, my rating would likely change.

Business_and_leisure Self

10/10

Exceptional

23 Aug 2025

Baylee

Great place to stay in a good area on Sunset. Staff were great and went out of their way to help.

10/10

Exceptional

20 Aug 2025

Palmo

Love it here

Business Self

10/10

Exceptional

18 Aug 2025

Athanasia

Beautiful hotel located in the heart of Hollywood close to many restaurants and attractions. Cleaning service was on point. Staff was very helpful and friendly. Highly recommend this hotel. Thank you for making our stay memorable!!

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Lilian

I love this place

Leisure

10/10

Exceptional

18 Aug 2025

Valentina

staff was friendly, hotel was clean. we really enjoyed the restaurants and pool

Leisure Friends

2/10

Poor

17 Aug 2025

Pinchus

Worse hotel I have been tooo by far. Let’s just say that I reserved a suite and was downgraded me without a refund saying that it was actually an upgrade because they gave me a quieter floor. Also the hotel it self is a coverup for other stuff. If your a family stay far from this hotel. It’s dangerous and they have random hookers roaming the place all night long.

Leisure Family

6/10

Pleasant

17 Aug 2025

Jaelle

Rooms were a great size, beds comfortable, parking awful, elevators tiny, slow, and old.

Bell staff was amazing, front desk were ok, and room service was nice.

2/10

Poor

15 Aug 2025

James

They refused to honor the room that I had already paid for. They were wildly rude. They turned me out on the street even though I had paid for the room. AVOID AT ALL COSTS