Name: Garner Hotel North Bergen - NYC Gateway
Address: 2750 Tonnelle Ave North Bergen, North Bergen, 07047, US

8/10

Excellent

22 Jul 2026

Patrick

They have good service.

2/10

Poor

22 Jul 2026

Lucia

Worst check-in experience I’ve ever had. The front desk employee working on July 21 around 10:00 p.m. (I believe his name was Raavi) was extremely rude, disrespectful, and unprofessional.

When my niece politely asked for his name because we wanted to leave a review about our experience, he threatened to call the police if she continued asking. We were simply requesting his name so we could provide honest feedback about the service we received.

No guest should be treated this way. Customer service should be respectful and professional, and unfortunately, our experience was the complete opposite. I sincerely hope management addresses this situation so other guests do not have to go through the same experience.

10/10

Exceptional

21 Jul 2026

Aaron

Even though staff was overwhelmed with the World Cup guests which most were rude. They were very helpful and polite and answered all my questions about near by locations .

Partner

10/10

Exceptional

20 Jul 2026

Juan Axel

Great hotel! Love it all the time and really good location, close to bus stations

Family

6/10

Pleasant

20 Jul 2026

Janet

Microwave could have been in the room . Water bottle could hv been provided .. charges were around 250 per day but the facilities were not up to the mark . ac was a trouble for 2 days last day technicians came . Overall I give 2/5

Family_with_children

6/10

Pleasant

19 Jul 2026

TARA

Not worth the $$

Partner

10/10

Exceptional

19 Jul 2026

Rhonda

Clean rooms, comfortable bed and room do not have ice bucket or microwave

Self

10/10

Exceptional

19 Jul 2026

Sudhir

Front desk staff, I think his name is Ravi very helpful,Excellency customer service .

Family

8/10

Excellent

18 Jul 2026

Sun

I would recommend for this property. But a little bit noisy with the trains horn .

Family_with_children

6/10

Pleasant

15 Jul 2026

Simona

Clean rooms overall, the ambiance is not conducive to vacation. Windows had streaks of white stuff on them, my kids who don’t care much about these kind of things said “the windows need some cleaning.” It was easy to find the hotel by car, the morning coffee was good and fresh. I guess it did not serve the purpose for us though.

Family_with_children

4/10

Poor

14 Jul 2026

Rangappa Sreeniavsa

Breakfast was not good, bus connections are far away, building is old.

Family_with_children

8/10

Excellent

13 Jul 2026

Simon

Breakfast and parking were great, thanks!

Family

10/10

Exceptional

13 Jul 2026

Sandra

My ac didn’t work when I 1st arrived the staff came immediately n in minutes it was working perfectly. Everyone was kind n very helpful. I will definitely stay there again!

Family

10/10

Exceptional

10 Jul 2026

Johan Enrique

We had a great stay! We would totally stay again. Staff were really helpful and friendly. Check-in was easy and quick. Room was spotless and pretty spacious. We were very thankful for the cleanliness. Bed was very comfortable. No microwave in the room but it is downstairs in the lobby along with water dispenser and coffee maker available what seemed to be all day! Breakfast was a bit limited but hey, it was included so all good! The price we stayed for was great.
Only complaint is that when all lights were off at night in our room, the hallway light was beaming brightly from under the door because it had a gap underneath. Luckily, we always travel with sleep masks. And a heads-up for those traveling without a vehicle and not paying for rideshare, please know that you must walk about 8-10 minutes to the bus pickup spot.

Partner

8/10

Excellent

07 Jul 2026

Hector Molina

Excellent location, good breakfast, and plenty of parking. I had a great stay and would recommend this hotel.

Family

8/10

Excellent

07 Jul 2026

Nicholaus

Clean room, friendly people at the front desk, and plenty of parking space.

Self

10/10

Exceptional

06 Jul 2026

Heng

The room is very clean, the parking lot is newly paved with lots of parking. Staffs are friendly, price is great for the World Cup stay. Location is close to time square bus terminal with a short bus ride. Would definitely recommend it if you don’t want to drive and park in NYC.

Family_with_children

6/10

Pleasant

04 Jul 2026

Sean

It is a solution for folks like me who choose not to spend midtown hotel money for days on end and just want basic proximity/access. Upkeep and cleanliness both need improvement even at this price point

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Emmanuel

This is at Garner Hotel N. Bergen NJ. The staff were friendly and helpful. 5/5 The amenities were very good. In the room bathrooms they didn't skimp on bath towels or soap. That have real bottled pumps for the body wash, shampoo & conditioner from DOVE. Unlike most hotels, that had a tiny bar of soap and skimpy toiletries In the morning, hot breakfast is served. Scrambled eggs with turkey bacon. Hot oatmeal with bagels and white or wheat bread. Coffee thru an auto machine that freshly grinds and serves it hot. Orange & apple juice thru a juicer machine. Breakfast is bet 630-930am. Here is also a coffee machine dispenser with a hot and cold water dispenser next to it.

Family

10/10

Exceptional

02 Jul 2026

Dayanna

Stay was amazing. Everything was perfect.

6/10

Pleasant

30 Jun 2026

Millieum

No parking.

4/10

Poor

29 Jun 2026

Elsa

the bath was clogged and we had bed bugs

Friends

8/10

Excellent

29 Jun 2026

Xavier

Would stay again, very accommodating

Partner

10/10

Exceptional

29 Jun 2026

Celine

Would stay again, very accommodating

Partner

8/10

Excellent

28 Jun 2026

Belkys

I have a wonderful time

Partner

10/10

Exceptional

27 Jun 2026

Elimar

Clean, parking and the breakfast was no bad

Family_with_children

8/10

Excellent

26 Jun 2026

Jyothi

Our stay was pleasant and made possible by the friendly staff at the front desk and breakfast counter. Would recommend it!

Family

8/10

Excellent

23 Jun 2026

Patty

We had a wonderful stay! The room was very clean, comfortable, and well maintained. The staff was friendly and welcoming, and everything from check-in to check-out went smoothly. The breakfast was good, and overall it was a great experience.

The only thing to be aware of is that you can hear the train passing by because of the hotel’s location. That’s not the hotel’s fault, but if you’re a very light sleeper or sensitive to noise, it may bother you. Other than that, everything was excellent, and I would definitely stay here again!

Family

6/10

Pleasant

23 Jun 2026

Santosh Kumar

Only one

8/10

Excellent

20 Jun 2026

Jitendra Kumar

Good to stay .. location was close to time square

Family_with_children

8/10

Excellent

17 Jun 2026

Shaun

Very helpful staff. Nice place. My only complaint is the lacking breakfast. Advertised as hot, but in reality barely better than a continental at some low end motel.

Family_with_children

10/10

Exceptional

15 Jun 2026

Najah

Honestly there's so many hotels in the area but I'm very happy I chose this one! For starters the staff was so polite and helpful. Very clean and beautiful. Even got the option to check in way before the 3pm time slot.

The coffee is grounds so cup and is AMAZING, fresh ice water and coffee bar open at all times, very good sound proofing. Overall, it was an amazing hotel. Even the breakfast selection was great to me. If I were to travel to Jersey again, I'd chose this hotel all over again!

Friends

10/10

Exceptional

14 Jun 2026

Sita

It was all good we stayed for one night
Hotel was clean staff was friendly
Breakfast could have been better didn’t like the breakfast options and very very limited vegetarian options

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Purvashik

Staffs were great and room was clean

Family

10/10

Exceptional

13 Jun 2026

Suresh

Excellent

Self

10/10

Exceptional

11 Jun 2026

SANKET

Staff was very good and friendly especially in the morning. Clean and good rooms. Breakfast good aswell

Family_with_children

8/10

Excellent

11 Jun 2026

Nancy

Nice breakfast bar included with my stay. The room was clean and the staff were very hospitable!

Self

10/10

Exceptional

09 Jun 2026

ELVIS

Excelente ubicación

Friends

8/10

Excellent

07 Jun 2026

Rosa Elisa Conde

El lugar está muy bien ubicado si piensas utilizar transporte público. Las facilidades están muy limpias y recién remodeladas. Cuentan con artículos de aseo personal. Además, ofrecen un desayuno sencillo, pero excelente si quieres ahorrar tiempo y dinero.

Partner

8/10

Excellent

07 Jun 2026

Rachel

The room was clean, bathroom was assessible and breakfast fresh and hot! All staff from front desk you house cleaning and breakfast staff were helpful and friendly.

Family

10/10

Exceptional

07 Jun 2026

Martha

El internet no funciona y la TV tampoco

Family_with_children

8/10

Excellent

07 Jun 2026

Sasiporn

Nice warm welcoming staffs and front desks. Nice breakfast and filled up food real quick not lack of any of it. Great service.

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

Kathlyn Elizabeth

The only problem is poor wifi. Can't even watch television.

Family

8/10

Excellent

29 May 2026

Julissa Altagracia

excelent

Partner

10/10

Exceptional

29 May 2026

Esteban

Excelente, muy buenas condiciones y buenos servicios.

Friends

6/10

Pleasant

28 May 2026

Stephanie

It was a decent location 14 minutes away from New York 👌 the breakfast food was included it was good !

Partner

2/10

Poor

27 May 2026

Shireen

There were no garbage cans no cups or anything to drink with no phone in the room just nothing and I paid a lot of money for a couple of hours overnight horrible just horrible. I’ve never been to a hotel like this before. They have never been like this. I’ve been here some years ago. It was beautiful dishes in there you know travel mercies. This is horrible. Look like they switched over to look like a bunch of welfare recipients stayed at which is OK but come on now. Maybe have some other rooms set aside for people that’s traveling and don’t have to go through not having anything in their room mind you not even a coffee pot.

Self

10/10

Exceptional

26 May 2026

manolo

Muy bueno y limpio parqueo bastante

Friends_and_family Family

6/10

Pleasant

23 May 2026

Yolaidi

This places is really nice but they could do better with the cleaning especially in the bathroom and the beds.