B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
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Four Points by Sheraton Victoria Gateway
Vancouver Island-BC · Canada
829 McCallum RoadView location
8.8/10Excellent1,069 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.0/10 9.0
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Four Points by Sheraton Victoria Gateway
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Enjoy a satisfying meal at Metropolitan Grill & Bar serving guests of Four Points by Sheraton Victoria Gateway.
Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Planning an event in Victoria? This hotel has 54896 square feet (5100 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 117 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding.
Cable television is provided for your entertainment.
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With a stay at Four Points by Sheraton Victoria Gateway in Victoria, you'll be near the beach, within a 15-minute drive of Government Street and Langford Lanes. This hotel is 9.5 mi (15.4 km) from Victoria Harbour and 9.8 mi (15.8 km) from Victoria Clipper Ferry Terminal.
Make yourself at home in one of the 117 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Victoria? This hotel has 54896 square feet (5100 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
19
Hotel policies
Beach nearby
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 100 per stay
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 6:00 AM to 10:00 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
19
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Optional fees
- Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
- Rollaway bed fee: CAD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Korean
English
Chinese (Mandarin)
Spanish
Nearby attractions
Thetis Lake
3 km / 1.9 mi
Langford Lanes
4.3 km / 2.7 mi
Goldstream Provincial Park
4.4 km / 2.8 mi
Bear Mountain Golf Club
4.5 km / 2.8 mi
Royal Roads University
4.6 km / 2.9 mi
Juan de Fuca Golf Course
5 km / 3.1 mi
Elements Casino
5.6 km / 3.5 mi
Hatley Castle
5.7 km / 3.6 mi
Hatley Park National Historic Site
5.8 km / 3.6 mi
WildPlay West Shore Victoria
6.1 km / 3.8 mi
Luxton Park
6.4 km / 4 mi
Esquimalt Lagoon Migratory Bird Sanctuary
6.5 km / 4 mi
Esquimalt Lagoon
6.5 km / 4.1 mi
Highland Pacific Golf
6.9 km / 4.3 mi
Craigflower Manor
7.9 km / 4.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 117
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired InternetExtra charge
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
Show 35 more facilities & services
- Laundry service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Fireplace
- Hotel safe
- Lift access
- ShopExtra charge
- Garden
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- TV lounge
- Sauna
- Steam bath
- Hot tubExtra charge
- Spa centreExtra charge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 19
- Fitness
- Billiards
- Bowling alleyExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
JUNIOR SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE TWO QUEEN BEDSJUNIOR SUITE • TWO QUEEN BEDS • 1 Bedroom • 33 m²JSU.2Q
Room overview
Smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Microwave
- Safe
- Cable TV
- Desk
- Toiletries
- Soundproof room
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Pay movies
- Extra beds on demand
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
JUNIOR SUITE TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2Q
Room amenities
- Bathroom
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Microwave
- Safe
- Cable TV
- Desk
- Toiletries
- Soundproof room
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Pay movies
- Extra beds on demand
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
SUITE EXECUTIVE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
SUITE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE TWO QUEEN BEDSJUNIOR SUITE • TWO QUEEN BEDSJSU.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
JUNIOR SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
QUADRUPLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO WITH BALCONYSTUDIO • WITH BALCONYSTU.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
STUDIO WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: STU.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 29 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Housekeeping
- Soundproof room
- Direct dial telephone
- Cable TV
- Desk
- Toiletries
- Pay movies
Show all 16 amenities
- TV
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Bathroom
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Extra beds on demand
- Wi-fi
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE DELUXE KING BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Hairdryer
- Housekeeping
- Soundproof room
- Direct dial telephone
- Cable TV
- Desk
- Toiletries
- Pay movies
- TV
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Bathroom
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Extra beds on demand
- Wi-fi
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE DELUXE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q
Room overview
Smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Pay movies
- Toiletries
- Desk
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Cable TV
- Housekeeping
- Soundproof room
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Mini fridge
- Microwave
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Bathroom
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Pay movies
- Toiletries
- Desk
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Cable TV
- Housekeeping
- Soundproof room
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Mini fridge
- Microwave
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
Room overview
Smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub or Shower allocation on arrival
- Bathroom
Facilities with extra charge
- Direct dial telephone
- Wi-fi
- Pay movies
- Extra beds on demand
- Toiletries
- Desk
- Cable TV
- Housekeeping
- Soundproof room
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Bathtub or Shower allocation on arrival
- Bathroom
Facilities with extra charge
- Direct dial telephone
- Wi-fi
- Pay movies
- Extra beds on demand
- Toiletries
- Desk
- Cable TV
- Housekeeping
- Soundproof room
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
DOUBLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Victoria Gateway
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Four Points by Sheraton Victoria Gateway
100
reviews shown
Kerry
I was only there on July 22nd, and checked out July 23,2026 so not sure if you are confused about my stay or I will be checking to see if you charged my credit card for 2 nights as I was only there Wednesday and Came back to Vancouver on Thursday July 23,2026
Gabriela
Hotel was amazing! It was spacious and the employees were very friendly.
Steve
When we needed an accessible room, they were here accommodating. The Roof Top Bar was very nice addition
Julie
Family of 3 stayed in 2 Queen corner suite with mini kitchenette, with balcony. Clean, comfortable beds, nice shower. Good breakfast in restaurant on site. Free coffee in lobby in mornings. Crowded, full parking lot if you get back late. Hot tub and pool room has sauna and steam rooms too. Small but warm pool. Little too hot and no window open or deck for summer time. Hot tub very hot but jets working but very weak, only two floor jets for feet are operating properly. Staff all friendly and kind, said hello consistently. Signage to turn in is missing. Great size Gym with lots of options. Convenient to shopping and fast food, pubs in Langford Highlands area. Would stay again but would prefer working hot tub.
Eleanor
Comfortable bed. Very quiet. Good location
Mary
Friendly greetings. Good food.
Sue
Not a great welcome
This Hotel doesn't seem to want to welcome motorcycles . We're were a bit in awe of the unfriendly welcome we got
Nice place , but overpriced for what was presented. No breakfast of any kind and very unfriendly staff
This Hotel doesn't seem to want to welcome motorcycles . We're were a bit in awe of the unfriendly welcome we got
Nice place , but overpriced for what was presented. No breakfast of any kind and very unfriendly staff
IAN
The room looked new & spotless. The bed & pillow was perfect for a good night sleep. I was happy I could open the window at night for some fresh air.
Sakshi
Staff was very welcoming , room were clean .
Tyler
The hotel is very nice. The rooftop patio staff were amazing. Very clean. Road noise was an issue but that’s not the hotels fault.
Brad
This a very clean property. The rooms were comfortable.
Jordan
Staff was very friendly and accommodating with early check in.
Farouk
The staff are not trained properly to hand guests concerns and situations. I had to check out one night earlier due to a family emergency and the staff were unwilling to assist me and eventually did charge me for the night that I missed. Very bad service; not staying here again!
Elizabeth
Staff is not friendly. Check-in person couldn’t care less if they were hospitable or not. A different receptionist was quite rude.
Sauna was good. Pool was crowded, not very heated. Elevators worked.
Did not use the jacuzzi in the room so not sure if it worked. Low shower pressure. Sufficient amount of hot water. Views of the mountain.
Wouldn’t stay here again but was conveniently located for what we needed during the 2-nights.
Had an issue during the stay but one customer service rep at hotels.com was quite helpful. No one else. Just that one person.
Sauna was good. Pool was crowded, not very heated. Elevators worked.
Did not use the jacuzzi in the room so not sure if it worked. Low shower pressure. Sufficient amount of hot water. Views of the mountain.
Wouldn’t stay here again but was conveniently located for what we needed during the 2-nights.
Had an issue during the stay but one customer service rep at hotels.com was quite helpful. No one else. Just that one person.
Patricia
I liked the amazing housekeeping service everyday without asking for it. The room was on the small side but nice and clean. The service was great and the property was nice.
Tarlok
Amazing stay!
Penny
I wish you would accept prepaid cards or debit as payment. Would help a lot!
Simranjot
.
Karandeep
Everything
Vikramjit
parking problem
Ej earl
THE ROOMS WERE VERY CLEAN THE STAFF VERY COURTISE THERE IS NOT MUCH THAT CAN BE SAID ABOUT THE HOTEL EXCEPT IT WAS ALL EXCELENT AND NO COMPLAINTS.
Christopher
Great staff and service. Patio bar was fantastic!
omid
.
mark
I think they really should think about offering a free breakfast as well as a free happy hour...just like the Embassy Suites offers...i really miss the Embassy Suites when i come to visit Victoria. I would say the coffee offerings in the room are really quite miserable too
Bruce
Magda and Promo really know how to treat guests, from the amazing greeting in the hall to giving me an extra water, they really know how to make a person feel good, I arrived at 1130 pm after a long 15 hour drive, the staff made my stay amazing.
linh
Spacious room with refrigerator, sink and microwave.
Quiet neighborhood.
Will come stay again if in the area.
Quiet neighborhood.
Will come stay again if in the area.
Fredrick
No free weights in the gym for their free weight machine.
Tania
Great experience
Jeremi
Clean room and pool
Janessa
Great
Scott
Bathroom design is poorly thoughtout
Morry
Check in was hassle free, room was clean and had everything needed for my stay. Staff were all friendly and helpful, would stay again
David
Room was clean, hotel is quiet and the staff are friendly and helpful
Ernie
Thisnis a great place for a high qualitybstay outside the tourist zone of Bictoria. Lots of shopping, Costco next door and lots of pubs and eateriesnin the area. I keep coming back!
Bonita
Beds were great, property was clean, and the staff were truely lovely.
We got scammed by another booking and wound up staying here very last min, so we were quite panicked when we arrived the staff were helpful, kind, and overall just changed the tone of our day to pleasant. Will absolutely stay again.
We got scammed by another booking and wound up staying here very last min, so we were quite panicked when we arrived the staff were helpful, kind, and overall just changed the tone of our day to pleasant. Will absolutely stay again.
Katharina
The hot tub jets were not working well but the rest of the hotel was great.
Keith
Nice room
SID
The room and facilities, were in excellent condition.
Kinjal
No room service at all.
To grab a cutlery, plate and glass you have to go to the restaurant.
And staff was not cooperative.
To grab a cutlery, plate and glass you have to go to the restaurant.
And staff was not cooperative.
Kelly
I couldn't stay because I did not have a credit card....not impressed
Jeff
Whether your traveling for work with family or solo.. This is an amazing hotel
Friendly knowledgeable staff, Big clean rooms. Pool,hot tub, steak room, sauna and gym close to all amenities, 15 minutes from downtown Victoria
Friendly knowledgeable staff, Big clean rooms. Pool,hot tub, steak room, sauna and gym close to all amenities, 15 minutes from downtown Victoria
Sue
Rooms were clean and quiet
Nelson
We had nice spacious junior suite. Carpet had a few stains and the shower head was old and had little water pressure. Other than that, it was a comfortable stay. Nice and close to a lot amenities. Staff were very friendly.
John
They charged the wrong credit card without my authorization and blamed me. The charge put me over my limit on a card with charges for overages. The staff was rude about it until the manager came who was better.
Marjorie
There was no lunchtime function just breakfast and dinner. Inconvenient if you are with children. Liked the pet friendly idea
Sandeep
Nice and clean place to eat
Carole
Too loud you can hear everything between the rooms
Mark
The room was clean and updated with a small kitchen no stove but sink microwave toaster dishes, well thought out.
Michael
Nice rooms and lobby but restaurant quite limited - vegetarians not well served, breakfast quality meh. Location is not very walkable, but convenient access to highway.
Cheryl
This place is clean and the staff was very friendly. It was.a great location for us. 20 minutes to Victoria and 30 minutes to Sydney and Butchart Gardens. The food was good. The bar was OK. The TV stations were very limited. Hot tub and pool were great. The steam sauna would not stay hot.
Amanvir
Nic
Ingrid
Hotel was as advertised. Room was clean and bed comfortable
Randi
Free morning coffee, room was big and spacious, loved having the deck, but it was quite noisy due to traffic. Staff was helpful and friendly.
Matthew
Room was very clean, small pool
Aurora
Clean room and staff amiability!
Desmond
Perfect.
Tricia
Hallways smell very strongly of perfume. Entered room, it smelled musty. It eventually disapated. Beds comfortable. High traffic noise. Not enough plates and utensils for 5 in suite. Only for 2. Price was a little high. Over 300 for a Friday night. First day, got locked out of our room for an hour because keys didnt work
Zero compensation for the trouble.
Zero compensation for the trouble.
Donna
The hotel itself is fine, it's in a convenient location, but also a very busy shopping area and it overlooks Costco. The rooms and amenities were all good. It was clean, the bed comfy, the hot tub and pool were nice. The restaurant experience was less than ideal. They clearly didn't have enough staff. It took our party of 7, 3.5 hours to get our drinks and food. Thankfully we didn't need to be anywhere or we would have had to leave. I don't think I would stay here again but it served it's purpose.
Audrey
Yes
Carmela
Giving 4stars in amenities as the saunas felt unclean. All the rest are excellent!
Ivan
Clean room and staff was friendly upon arrival!!
Bert R
all great but no hot tub last day
katriana
Room had hair in the tub and sink was dirty. Something sticky on bathroom floor.
Parking is free and that’s great. Check in was easy. Not impressed that it was $250/night for a dirty room though.
Parking is free and that’s great. Check in was easy. Not impressed that it was $250/night for a dirty room though.
rosalyn
Shower was not well cleaned and carpets smelled. Parking was good, wifi was intermittent and instructions were not provided. There is a restaurant, food quality was disappointing.
Katrina
Night manager illegally asked to login to online banking to confirm identity has already been escalated
Rebecca
Easy parking. Clean pool and gym. Friendly staff
Michelle
Hotel is lovely
Ronald
Excellent
Cathy
We stayed in room 118 on the 1st floor. This room had 2 queen beds, small kitchenette and a large balcony. The a/c was noisy but worked well. There are lots of windows in the unit. Poor soundproofing as traffic noise was loud. The bathroom was spacious. The staff at the front desk were very helpful and friendly. A lovely housekeeper we met in the hallway was very sweet and friendly.
Emma
Great
Rick M
The room heater was excessively loud and the traffic noise was disturbing
Jessica
Staff were very welcoming and efficient, easy check in with our dog and were able to accommodate location near pool. Clean rooms and lovely lobby with stocked “pantry” for snack and frozen easy meal options for purchase.
Andrea
Quiet comfortable rooms
Todd
Great customer service, the room was very clean, lots of parking; will for sure stay again.
Shaylene
Clean room, friendly staff
Natasha
The beds were really comfortable, The hotel was very clean and smelled great. Lots of lounge areas and nice decor. The pool and hot tub area were great. Gym ammenties were great. (Gym mats are in the locker) I thought there was none. Restaurant was ok. The breakfaat server (Katie)? this morning was great. Close to Restaurants and right next door to Costco! About 20-30 mins from downtown Victoria
Kelly
Clean room. Quiet
Robert
For our first time visit was very good. Also the Bar and Grill was very nice to visit.
Julia
Very nice and clean dog friendly hotel!
Aleena
Bathroom amemities not full, housekeeping interupted my last morning prior to checkout so they could clean early. Restaurant staff is great, but food is mid.
Robert
The room was spotless and staff was courteous. Two thumbs up.
Marie Joy C Dauz
Staffs are rude and not accommodating
Shauna
Bathroom in 118 was very dated. Needed tile replacement.
Darin
Room was not clean upon arrival as previous guests food was still in the fridge - wonder how through the room clean really was
Shelley
Very well maintained
Heather
Room was very very tidy and nicely decorated. Quiet. Staff is very friendly and capable
Ethel
The staff were courteous. Our rooms were
Les
Room was clean. The kitchenette was great.
Great staff.
Great staff.
Kimberly
Comfortable stay, great staff very pleasant and helpful, great house keeping, quiet location.
Pool and hot tub needs an overhaul, does not feel or look clean.
Pool and hot tub needs an overhaul, does not feel or look clean.
Krystal
Overall happy with my stay - everything was as expected. Staff were kind, room was clean & the hotel is in a really accessible area with lots of options for dining.
Glyn
Clean and comfortable room
Jennifer
The room was nice and clean. We stayed 2 nights and had been placed on the same floor as a team and directly across from the elevators. Woken really early to running all over, playing on elevators and yelling. We let it go. Second morning, hours before check out woken by staff very loudly banging a vacuum around right in front of our door and room beside us. Let the front desk know and with zero expression, “well your room is paid up so you’re ready to go.” First time staying. There are hours between check out/in, there is no reason staff should be waking customers. Staff at check in was nice, check out girl shouldn’t be working in customer service. It would’ve been fine even with an ounce of care. They ruined our weekend away being abruptly and loudly woken each day we stayed. We stay at a lot of hotels. Worst customer service. It’s too bad. The room was good and bed very comfortable.
David
booking was modified by the hotel rooms were ok with some shower issues, difficult to change reservation when we needed to, confusion between Expedia and the hotel, but did get it done.
David
Outside and inside the hotel was very clean. Room was clean and very modern looking. Beds were very comfortable and bathroom was veey nice. I like the small area in the lobby where you could purchase all kinds of snacks and many travel necessities you may have forgotten at home. I will stay here again when Im in Victoria next.
cameron
Great pool area. Very knowledgeable staff. Friendly as well. Clean rooms
We will be back
We will be back
Yusuf
Clean and upscale
Karl
The room was clean. The blanket on the bed felt much better than other hotels in the same price point.
We did have an issue getting into our room as the card wasn't properly registered but it was fixed immediately.
We were able to go to the pool. It was nicely heated.
We also the tried the pub found on lower lower level. The service was slow but that was because only one person was doing the serving. We don't blame him for his unfortunate circumstance. When he was serving us, he was excellent. Shout out to Payel for being a great server to us.
Overall our one night stay was great.
We did have an issue getting into our room as the card wasn't properly registered but it was fixed immediately.
We were able to go to the pool. It was nicely heated.
We also the tried the pub found on lower lower level. The service was slow but that was because only one person was doing the serving. We don't blame him for his unfortunate circumstance. When he was serving us, he was excellent. Shout out to Payel for being a great server to us.
Overall our one night stay was great.
Daigneault
The staff were super friendly, the rooms were clean, but one thing I would like to note is maybe they should have a microwave. For the cost of the room I’m surprised they didn’t have that.
Matt
Super friendly staff, clean hotel room. I would advise to not stay on the side of the hotel that is next to the Costco loading bay, unless you want to wake up very early to the sound of nonstop trucks backing up and unloading.
cameron
Great location. Clean. Helpful for late check in. Will stay again.
Location & surroundings
Four Points by Sheraton Victoria Gateway
829 McCallum Road, Victoria, Canada
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Four Points by Sheraton Victoria Gateway
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