Name: Aparthotel Adagio Val d'Europe nr Disneyland Paris
Address: Cours Du Danube - Serris, 42, Marne La Vallee, 77706, FR

8/10

Excellent

30 Jul 2026

Doreen

👍

4/10

Poor

26 Jul 2026

Enrique

AC did not work which made for a very long two nights stay after being in the sun at Disney. When we arrived our room was not ready at the promised check in time almost two hours late. No apology was offered and no sense of urgency to get this matter resolved. When we got into our room the toilets were dirty and no working AC. I wouldn’t recommend this property.

10/10

Exceptional

22 Jul 2026

Kristen

Really spacious and clean. 15min walk from disney

10/10

Exceptional

19 Jul 2026

Alexander

We loved our stay!!!! The photos were inaccurate as our 1 bed did not have bunk beds. Having a fridge and mall nearby were so convenient. The shuttle was great and huge (shared with two other residences). There was a gap in the bus schedule in the middle of the day that we got caught out on, but the walk was only 15 minutes. We stayed during the heat wave and the rooms were quite hot, although the pool was fantastic for cooling off. Overall a fantastic stay, and we'd definitely book here again!

Friends_and_family Family

4/10

Poor

25 Jun 2026

Chris

Hotel was tired and unwelcoming upon arrival and when we had questions throughout our stay. Often being ignored whilst staff were on their phones or having discussions amongst themselves.
There was no Aircon in the hotel which was previously present. Durring the 40 degree heatwave it was impossible to sleep and cool down. The saving factor was the pool which although tired was welcome relief from the heat

Family_with_children

6/10

Pleasant

23 Jun 2026

Joshua

The property was not very clean. The staff was mostly helpful—they were dealing with an unusual heatwave. We were somewhat close to Disney and the metro. Would not be terrible when weather is nice. We did get a fan on the last night of our stay.

Family_with_children

2/10

Poor

11 Jun 2026

Paulo

El persona no es amable, no tienen mucho personal.

El aire no funcionaba y no tenian ningún tipo de solución,

Si van a disney busquen otras opciones, esta es la peor.

Family_with_children

10/10

Exceptional

07 Jun 2026

Russell

No complaints 20 minute walk into walk into Disney. Comfy and clean space to stay

Family_with_children

10/10

Exceptional

06 Jun 2026

Lyndon

Room was clean, staff were easy to deal with. Huge shopping centre next door and 15 minute walk into Disney or a free bus couldn’t have asked for more

Family_with_children

8/10

Excellent

05 Jun 2026

Karen

The accommodation was reasonable, considering the price paid. The kitchen could have been better equipped but was ok. The room was very small. The pullout coach was a little torn t the edges.
The property could use some painting in the passageway etc. it wasn’t luxurious but was practical. Also within close walking distance from grocery stores and restaurants

Family_with_children

6/10

Pleasant

03 Jun 2026

Michael

This was our second stop on a six city tour of Europe. It was fine and it’s all you can get then you should take it but it was our worst stay. Overall I would look for somewhere else. The property was clean and the rooms were fine but it was awful without AC in the summer. Also the staff was pretty consistently rude. Checkin was slow and it was clear the people there did not like their jobs. Also missing stuff like a broom when there’s no housekeeping and wood floors. Also enjoy sorting your garbage everyday. Anything that was wrong we didn’t want to ask the staff because you always got a sarcastic answer. For the record - most of the people we met in France were perfectly friendly so this wasn’t just a culture thing.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Ashling Theresa

We were really impressed with our two bed apartment, it had all the cutlery and crockery we could need to cook for ourselves, it was well maintained and clean. The common areas of the building are nicely decorated and inviting, the corridors leading to the apartments look a little worse for wear but once inside the apartment it looked freshly painted.

Great shuttle bus up to Disneyland Paris and the train station, we also made use of the pool which was heated and well looked after.

Family_with_children

10/10

Exceptional

10 Apr 2026

Billy

Kitchen well equipped. Everything was clean. Rooms modern and spacious (we booked a 1 bed apartment). Very close to Disneyland. Staff were very polite and helpful. We would stay again!

Family_with_children

8/10

Excellent

10 Apr 2026

Stacey

Nice hotel. Great location for shopping, Disney and exploring, some traffics road noise but overall ok

Family_with_children

8/10

Excellent

07 Apr 2026

Najeeb

Good room in a great location. One can walk within a few minutes to a nearby park and a large shopping center. Walking to disneyland and the Marne la vallee train station takes around 20 minutes. The room was clean. The only issue that others have also written about is that the corridors are quite old and need a lot of maintenance.

Family_with_children

10/10

Exceptional

12 Mar 2026

Zaida

Excelente localización y servicio. Muy buen acomodo y facilidades

8/10

Excellent

12 Mar 2026

Kerrie

Great ckean apartment, good location.

Family_with_children

8/10

Excellent

09 Mar 2026

Katrina

The corridors of this Aparthotel were scary, they looked like something from an old jail or old cruise ship, the the rooms were great, nice and clean and spacious! Only thing missing was a toaster. Electric on one of our walls didn’t work so no tv or lamp in living room, but we didn’t spend that much time there and there was plenty of other sockets around

Family_with_children

10/10

Exceptional

24 Feb 2026

Samantha

Lovely room, plenty of space.

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Claire Nicola

Room was spotless, first time staying here as we usually go elsewhere. Really liked the swimming pool. Will definitely use again!

Friends_and_family Family

2/10

Poor

11 Feb 2026

Holly

Room, amenities and clean

8/10

Excellent

13 Jan 2026

Chun Sing Willy

Good value, good location with a huge shopping mall. Very convenient free shuttle bus going to Disneyland.

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Tom

Clean room, plenty of space and helpful staff.

Leisure Family

10/10

Exceptional

07 Jan 2026

Rony

Excellent Staff

Leisure Family_with_children

8/10

Excellent

03 Jan 2026

Sami

The hotel was good,near shopping center

10/10

Exceptional

29 Dec 2025

Claudia

Convenient.

Friends_and_family Family

4/10

Poor

28 Dec 2025

Shellie

The room was dirty. The sheets had bits of dead scab with pet hair attached, dark hairs all over the pillows and they smelt bad. It was clear that they had not been changed at all and the previous guests had slept in them. We went down to complain and the manager at the desk only gave us one clean sheet .... we purchased our own in the end from the shopping centre

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Keith

Nice welcome from reception. Ground floor areas are very well maintained and welcoming.
Common area halls were very poor. Need painting and modernization. Apartment was in good condition but 7 bed took a bit to out together.

Friends_and_family Family

8/10

Excellent

26 Nov 2025

Reece

Everything was lovely room was clean changing rooms for oil and pool was clean, we found the water to be freezing in the pool so this did disappoint as we didn’t get to spend much time in there as we planned
Also we think another few shuttles should be available due to how busy they got

10/10

Exceptional

20 Nov 2025

Chrislie

Staff was friendly, apartment was clean and spacious. Only hiccup was with the heat in the apartment.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Amirtha

Excellent stay…! The apartments are very comfortable… walking distance about 20 minutes walk to Euro Disney….. the breakfast was great…..Will definitely return..!

10/10

Exceptional

24 Oct 2025

Catherine

Brilliant stay. Free shuttle to Disney and Paris easily accessible too.

Leisure Family

2/10

Poor

22 Oct 2025

Kerri

Room smelled like smoke,sheets, pillows etc... smelled like smoke. No hair dryer in room, paper thin walls with no soundproofing. VERY noisy hotel. Staff were extrememly rude. Staff absent from the desk every time we went to the foyer. Shuttle bus was very inconsistent and had gaps of hours with no service. Pick up and drop were blocks away and shared with several hotels. Stay was paid in full, yet hotel charged extra fees upon arrival.

Leisure Family

10/10

Exceptional

15 Oct 2025

Kye

Lovely hotel really friendly staff would 100% stay here again when visiting disneyland.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Katherine

It was great but we didn’t get the bunk beds and it was late at night to go back to the counter to ask for a change

8/10

Excellent

12 Oct 2025

Stephen

First room was terrible but once they swapped me amazing. Shower is a tub and very small. But the new rooms on level 2 are great.

Leisure Family_with_children

6/10

Pleasant

06 Oct 2025

Amanda

Hôtel has a free shuttle to and from Disney which I found to be the only convenient thing about the property. The directions on how to use it were not very clear as there are 2 stops and when I asked which one, I was told the wrong info. If you stay to watch the firework show you may miss the last ride back.

Room service will not come before 7 days even if you ask which was not what the description read. I stayed for 12 days and received 2 coffee pods the entire time. When I asked for more they charge $1 per pod. They also only provided 3 towels for a room with 3 people and no more towels until after 7 days. If you want more there is a $2 per towel charge.

The water in shower fluctuates between scorching hot and cold throughout the duration of shower. I burns myself a couple of times & had to buy ointment.

You cannot control the climate of the room but there was windows that opened with spiderwebs across the outside.

The hotel was outdated and half the staff was friendly. WiFi worked through out the duration of stay, First time visiting France, lesson learned and will look for a different place to stay next time.

Leisure Family

6/10

Pleasant

18 Sep 2025

Micle

No hot water for tow days

Friends_and_family Family

8/10

Excellent

08 Sep 2025

Julie

Nicely decorated, comfortable and good service

Leisure Family

8/10

Excellent

04 Sep 2025

Anthon

This was the perfect location for a trip to Disneyland, walking distance to a rather large shopping mall with plenty of brand names, grocery stores, and restaurants.

The apart hotel itself is pleasant, breakfast had enough options dir kids amd adults, and the chef went abovrle and beyond to cater for our needs.

The hotel staff are very friendly, always willing to help, and speak multiple languages.

The indoor pool is a good size, and while it wasn't heated during our stay, it was pleasant enough for adults and children to swim, without feeling overcrowded.

The only small issue we had was with the lack of any food options after midnight on arrival, as restaurants were closed and the hotel only had a small selection of microwave meals on sale, so I recommended arriving early if possible.

Leisure Family_with_children

6/10

Pleasant

01 Sep 2025

Hodo

The property was wonderful overall! We loved how spacious it was, giving our toddler plenty of room to move around. Having the option to cook was such a bonus, and with supermarkets and high street shops like Primark and Mango nearby, everything felt so convenient.
The swimming pool water was a little cool for the little ones, but that didn’t take away from our enjoyable stay.It would be even better if the property could include breakfast options for toddlers, such as oatmeal.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

Julie

Our apartment cosily fits four people with one double bedroom and a trundel bed/couch. The TV only has a range of french stations. The dining area is open plan with a clean hob, fridge, coffee marker, pans, cups, plates and a dishwasher. All clean and well presented. Although the apartment is small, its clean, cosy and much cheaper than the Disney park hotels. There is a seperate toilet and bath/shower room which is a small space but well presented with fresh towels and body and hand wash. The hotel corridors need a bit of decorating but our apartment is nicely decorated. A public heated indoor pool is in the centre of the grounds open from 11am to 9pm. There is free wifi, a free shuttle to Disney parks which can otherwise be accessed by a 20 minute walk. There is a great choice of dining out available with a shopping centre only a few minutes walk away which we were pleasantly surprised by.
Staff at the hotel are nice and can speak English in case your french is not great.
The hotel is very family friendly with a game table and kids activities available aa soon as you enter the hotel. Parking cost us 10 euro a day and is within the centre of the hotel grounds and underground which you need a code from reception for. Breakfast is available and can be booked as extra on the morning if needed for a fee.
Overall its a pleasant stay and we will definitely consider returning.

Leisure Family

8/10

Excellent

26 Aug 2025

Mark

Worth every penny do not read bad reviews 9 out of 10 people only write a reciew when it is bad so this is a good one 👍

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Sarah

I liked everything about this place, especially the shuttle bus from the hotel to Disneyland and back

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

Zaire

It was nice having it so close to disneyland paris! The free shuttle was great

Leisure Family

10/10

Exceptional

21 Jul 2025

Mark

Very close to Disney and had shuttle buses

Leisure Family_with_children

6/10

Pleasant

13 Jul 2025

syed

It was easy to go to disneyland by shuttle

Leisure Family

8/10

Excellent

04 Jul 2025

Abdulrahman

I liked the hotel is close to a the mall shopping center, just across the street about 3 minutes walk.
The room was bigger than expected which is good. Had a small kitchen with utensils. A shuttle bus to and from Disneyland Paris. The days were very hot the hotel didn't have AC, but they were resourceful by giving Fans for free for guests who ask for it.

However, I had to ask 3 or 4 times to understand the schedule and times to get back from Disneyland. Unfortunately, the reception staff although being patient and friendly. They weren't clear enough, and wanted me to just take picture of the scheduling paper.
We’re with 2 under 4 children and waiting at the bus stop from Disneyland as I though the bus would arrive at 8.20 pm. However, this was its departure from the hotel but from a different stop. That night we had someone to help us to get the hotel by the regular bus which costs 5€ only cash. Also, there is another Hotel with same name, as a tourist I had to know which one is which.

This problem could've been avoided if the communication was clearer.

Leisure Family_with_children

10/10

Exceptional

26 Jun 2025

Kai

Easy to drive to Disney Land

Leisure Family_with_children

8/10

Excellent

19 Jun 2025

Maria Montserrat

The communication with the staff and reception team was a bit challenging.however the cleaning was remarkable, amazing kudos to the cleaning team

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Mackailyn

The staff were kind and accommodating. The apartment we stayed in was a 1 bedroom with pullout queen and had lots of storage and space. It was very easy to come and go from Disneyland.

A large shopping mall with an aquarium and restaurants were just across the street. The only thing that would have made my stay better was if there was a grocery store closer to walk to, but overall I would be happy to stay here again.

Thank you so much!

Leisure Family_with_children

8/10

Excellent

11 Jun 2025

Rito

Communication good
The room little small
The price very razonable.

Friends_and_family Family

2/10

Poor

06 Jun 2025

Krystle Cher

So many issues with this aparthotel. The best thing was the free shuttle to/from Disneyland Paris. Otherwise everything else was pretty bad. When we checked in their credit card machine didn’t work so I was asked to pay in cash as the only option. I didn’t have enough cash so they said I needed to go the nearby ATM. I asked if I could come back to the front desk a little later and see if their machine would be fixed. She said ok and gave me the room key. We brought our stuff to the room, went to dinner and when we came back the key didn’t work. I went to the front and it was bc I hadn’t paid for the room yet but the credit card machine still wasn’t working. I wasn’t given any options other than go to the ATM. I asked, Will it be fixed tomorrow? What if I can’t go to the ATM? His reply was ‘No, it probably won’t be fixed tomorrow. If you can’t pay Then I can’t let you stay in the room. You have to leave.’ So I sucked it up and went to the ATM. Good thing this was only a 2 night stay!
In the room, the paint is peeling, the carpet is gross and dirty, the toilets don’t fully flush, there’s mold in the grout on the shower tiles, the shower head holder didn’t work, the towel dryer/heater didn’t work and there was a weird sweet smell in the kitchen that we couldn’t figure out. The room felt very, very old and dated and beaten up. The pool is indoors but not heated, my daughter was shivering while swimming. The room key card kept being deactivated. Do not recommend this hotel at all

Friends_and_family Family

10/10

Exceptional

28 May 2025

Leanne

Great apartment, perfect for DLP stay. Family of five. Bunk bed, pull out double sofa bed and single sofa bed. No kettle (but coffee maker). Dishwasher (tablets provided), sink (cloth, sponge, fairy liquid and tea towel provided). Fridge and microwave oven. Lots of towels provided. Lovely pool, perfect for evening swim before heading back to park. Regular shuttles to ans from the park. Lovley, friendly staff. Huge shopping mall a 5 min walk away. Lidl is in the shopping mall but doesnt open until 10am.

Friends_and_family Family

8/10

Excellent

25 May 2025

Alison

Tired but comfortable

The hotel corridors and rooms are a bit tired, it does look like they are updating things, the rooms are well equipped and comfortable, unfortunately being an early riser I couldn't get a coffee without disturbing the kids as the Starbucks machine in reception was out of order

Friends_and_family Family

10/10

Exceptional

15 May 2025

Ariadna

it is a nice hotel very big and the pool is nice even do it states that is climate water it was a bit coldish, however for kids it was fun, there is a plaza many food variety one block away, they take you Disney but if you stay for the parade it starts at 22:40 so you will have to take a cab arround 13 euros back :)

Leisure Family_with_children

6/10

Pleasant

11 May 2025

Elisabeth

Adagio

Rooms very small. Exterior and inside hallways leading to lifts need painting. Very run down looks like a hostel.
However Great location to Disney .. great that there is kitchen facilities in room.
Staff need to be more friendly. If don’t understand English then at least smile !

Friends_and_family Family

8/10

Excellent

01 May 2025

Verified traveler

100% worth it

It was great. Very well placed. Close to everything. The staff was very friendly.

Friends_and_family Family

8/10

Excellent

26 Apr 2025

Jelena

Apartment was very good and clean, we had all we needed in the kitchen for making basic meals. The only thing that got us scared at the arival were the hallways. They realy need wall painting and changing the halway doors. The other thing is they put heating on 21C and it is not enough, especially if you cook something and you open the windows, it gets realy cold and you do not have option to put heating up. The whole hotel is using one elevator, the other one is broken, sometimes it gets crowdy.

Leisure Family_with_children

6/10

Pleasant

13 Mar 2025

Elaine

Wasn't keen on the room layout.
Also, no kettle in the room.
Wasn't happy with the location of our room.

Leisure Family

8/10

Excellent

09 Mar 2025

Kayleigh

Perfect location and a great size, the rooms are just a bit dated (some parts are being renovated). The shower hadn’t been cleaned before our arrival and the skirting boards were very dirty but the space we had was great for 3 adults and 2 children

Leisure Family_with_children

10/10

Exceptional

04 Mar 2025

Daniel

A very nice pleasant place to stay

Handy location for both Disneyland and the nearby shopping centre.
Was in a newly refurbished room which was well appointed, clean and warm.

Friends_and_family Family

8/10

Excellent

22 Feb 2025

Craig

An excellent apartment to stay in. 2 x Adults and 3 children. Decent fridge size. Suffiecent amount duvets and pillows. Would have preferred if sheets were avaible to put ontop of the sofa bed. 15-20mins walk to Disneyland, plus a free bus from the hotel to the park also. Train station (RER A) 15mins walk through the shopping centre which is open late and has a supermarket inside.

Staff were friendly and an overall nice experience especially when travelling with Children. We would definitely stay here again!

Leisure Family_with_children

6/10

Pleasant

31 Dec 2024

Karen

Basic accommodation but was in good location, easy access to Disneyland and large shopping centre with lots of food options

Leisure Family

6/10

Pleasant

30 Dec 2024

Sophie

The property was very very cold and the swimming pool is not heated. Good space and very close to Disney and local dining/shops.

Leisure Family_with_children

4/10

Poor

11 Dec 2024

Kaitlin

Property is dated and in poor condition. Bathroom had a lot of mould and the shower head was broken and kept falling down… had to use hair ties to keep it above shoulder height. My son is coeliac and at check in we were told they ‘rarely’ have anything gluten free at breakfast. Good location for Disney and shopping but a disappointing stay

Leisure Family

8/10

Excellent

31 Oct 2024

Robo

We stayed for one night before Disney. Great budget stopover, would of been a bit cramped it we had stayed for our entire holiday, but its a good budget option. free shuttle bus to and from the park was great :-)

Leisure Family_with_children

4/10

Poor

07 Aug 2024

Shawna

The property is out dated and there is no air-conditioning. It was cool in the evenings so we would open the window. However, we were unable to leave the bedroom window open at night because they were actual door to a balcony and we stayed on the 1st floor. Did not feel comfortable leaving those open for safety issues. The shuttle schedule was a little confusing at first but it is a decent place to stay if you are doing Disneyland and will not be staying in the room much. It felt more like a hostal than a hotel. Also, my reservation said 3 double beds and when we arrived we were told they did not have that type of room. There was a double bed in a bedroom, sleeper sofa in living room, and bunk beds in the other bedroom.

Leisure Family_with_children

2/10

Poor

06 Aug 2024

Elodie

Not worth the price. They charge the same prices as the other Adagio with the same name that's closeby yet the two are not of the same quality. You have to walk few minutes to get to the shuttle which has limited trips too.

Leisure Family_with_children

8/10

Excellent

31 Jul 2024

Verified traveler

Apartment very worn, needs a major refresh. Carpets very dirty, bathrooms grimey.

Friends_and_family Family

8/10

Excellent

29 Jul 2024

Chelsea

Good basic offsite disney hotel!

Good basic hotel for a Disneyland paris trip. The shuttle bus is really useful and the rooms were big enough for what we needed. Having the kitchenette is always helpful too!

Friends_and_family Family

8/10

Excellent

29 Apr 2024

Steven

Rooms are ok but just need a makeover. Location is great with bars and restaurants 2 minutes away. Shuttle service to Disney is perfect taking less than 10mins to get to the parks.

Leisure Family

8/10

Excellent

13 Apr 2024

Helen

Nice stay

Enjoyed our stay at the adagio. Well located very near val d’europe and an excellent base for going to Disney.
Surprised by the size of our apartment. Plenty of room for the 5 of us and a handy kitchenette.
Staff were very friendly and helpful.
Rooms need an update and carpets need cleaning/replacing but overall we were happy with our choice

Friends_and_family Family

8/10

Excellent

08 Apr 2024

Hannah

Stop over

Great place to stop over before we carried on to Disneyland. Accommodation was good for what we needed. Plenty of shops and places to eat nearby too!

Friends_and_family Family

2/10

Poor

03 Feb 2024

Leonard

The property was very dirty and smelly

Leisure Family

8/10

Excellent

03 Jan 2024

Fiona

Worth considering

Excellent location well equipped accommodation with a pool. Close to Val D’Europe shopping centre. Shuttle bus transfer which runs regularly to the parks. I would definitely return here if visiting Disneyland again.

Friends_and_family Family

6/10

Pleasant

27 Dec 2023

Ellen

Good for one night

Ok for one night. Double bed was broken and the balcony door didn’t shut properly so it was very draughty. Location was very good and kitchenette was well fitted

Friends_and_family Family

2/10

Poor

07 Dec 2023

Michael

Don't bother staying here

Tired looking motel, don't stay , no Internet , and beds not comfortable - stay at a reputable chain ie Hilton, Marriot - you have been warned

Friends_and_family Family

2/10

Poor

05 Dec 2023

Matthew

Never again! You couldn’t pay me enough!

The hotel is old and the rooms look like they haven’t been updated for 100 year. We asked for a cot in the room which was given to us to carry to the room ourselves even though we had our hands full with luggage and a child.

It is motel style where you have to outside to get to your door which is a big metal door that looked like someone had a gunfight outside of it.

Once in the room it stank of cigarettes so strongly I wanted to vomit. The carpet looked dirty than a nightclub floor. The microwave was from 1960 and we went to use a plate out the cupboard but was full of dirt in the cupboard and on the plates.

I sent to the bedroom to set up the cot and had to move the bed to fit the cot in, after I moved the bed it looked like blood stain on the floor and there was loads of dirt under the bed I can only assume the cleaners have never moved it in their life.

I have stayed in hostels that are nicer than this hotel.

The only things this has going for it is that it is right next to val d Europe shopping centre which is a great place to go shopping with lots of nice restaurants.

0 services, 0 cleanliness, 0 for comfort, 5 for location

Friends_and_family Family

2/10

Poor

19 Nov 2023

Kayleigh

Would not stay again

Reception team were very very slow and only ever one or two floating about. My room had filthy carpet, chipped paint all over, no bed!! Only a sofa and a trundle bed, the kitchen area was nice and clean, large clean fridge.

Friends_and_family Family

4/10

Poor

02 Nov 2023

Áine

The room was old. Stained carpet and paint peeling off walls. Was not properly cleaned which was off putting.
Receptionist tried to charge me for breakfast which was already paid for. No info given at check in.
Don’t bother with breakfast, €16 for brown bananas and a bit of bread.
Worst place I’ve every stayed.

Leisure Friends

4/10

Poor

01 Nov 2023

Verified traveler

Felt more like a hostel

rude staff upon arrival.
Room adequate and near Disneyland- which was its purpose.
No cooking equipment despite it being a fully equipped kitchen, I approached the reception and they said they’ll find something for me to cook with ie saucepan, this never happened so we couldn’t actually cook in our “fully equipped room”
Almost left on our last night as the next room we’re up partying, music blaring, screaming and shouting. I was too afraid to go down to reception and pass the room at 1am, leaving my kids asleep, so I emailed the hotel. I’ve never received a reply or acknowledgment but I did however, hear a man’s voice banging on their door about an hour later- possibility it was the receptionist or another annoyed neighbour? This stopped around 4am in the morning and I finally went off to sleep.
We had no clean towels, rooms weren’t clean for our duration, no extra toilet roll, no cleaning products (we bought our own luckily) had to ask the cleaner when she was cleaning a room nearby for extra loo roll.

I wouldn’t rush to stay again

One of the night staff kindly gave me some milk as I mistakenly bought yogurt instead and the kids needed some.

Friends_and_family Family

6/10

Pleasant

31 Oct 2023

Toyah

Staff were really accommodating and nice

The place is tired and needs work it’s clean but stained carpets etc

If your staying for the parks it’s perfectly fine for the price and free shuttle

8/10

Excellent

28 Oct 2023

Mehmet

It was ok

It was ok. Very good helpful staff. Rooms were ok could be better. Location is great and free shuttle to Disneyland isna bonus

Friends_and_family Family

8/10

Excellent

21 Oct 2023

Elizabeth

We are just back from a stay at this hotel (two parents, a three year old and a two year old). The foyer, reception and communal areas are very nice, clean and modern. (Pool has no shallow end) The rooms however, are worn and a bit shabby in places. There are signs saying hotel is undergoing a facelift but I didn't see any evidence of that.
Our first room was great, compact enough (great for us with two little kids to keep an eye on), spotless beds (one double, one pull out), spotless sheets, pillows and blankets. Kitchen had everything we would need too, and spotless. We had a serious issue with the shower on our first morning, it soaked the carpet in the adjoining bedroom through the wall. Staff were great and sent a technician, who couldnt fix the issue and we were told we would have to move. Given that the rest of the room was ideal for us (even the bits of wear and tear made it more relaxed for us with small kids who play on couches etc), we asked if we could stay put and just use the bath instead of the shower and we were told no problem. However when we came back from the parks the following day our roomkeys didnt work and staff told us we had to move after all. This was unfortunate and it disrupted a full evening for us. They moved us to a much bigger apartment, with a stairs and while I appreciate the thought, it felt less safe for our toddlers. But it too was clean and comfortable.
Staff were wonderful and the value for money was great. Easy walk to Disney.

Leisure Family_with_children

6/10

Pleasant

18 Oct 2023

silvia

It’s an ok property
It’s ok for the price but could you with hairdryer and essentials but ok

Friends_and_family Family

6/10

Pleasant

15 Oct 2023

Rochelle

Not particularly clean.

Leisure Family

8/10

Excellent

18 Sep 2023

Eimear

Ok visit

Great location, close to Disney parks; 15min walk from RER station and access to central Paris; limited eating options nearby; pool clean and good facilities; room accommodation less than expected; two narrow single beds and an uncomfortable pull out sofa bed

Friends_and_family Family

10/10

Exceptional

09 Sep 2023

Leanne

The appearance of the foyer decor was fascinating. The staff were extremely helpful & friendly. Especially at least 2 language.

Leisure

8/10

Excellent

30 Aug 2023

Elinor

We were surprised to find that there was no double bed but rather a double sofa bed. The air vent was noisy and dusty. However the hotel location was great for visitng Val deurope and was convenient for Disneyland.

8/10

Excellent

14 Aug 2023

berna

Pet friendly hotel

Lovely receptionists, We stayed with our dog, Definitely pet friendly hotel and very good area to walk with him. Very good location.

Friends_and_family Family

6/10

Pleasant

05 Aug 2023

Shane

Not very clean and full of silver fish, some of the staff are good and others leave you standing there as if you're an inconvenience. Our room smelled of stale cigarettes and ad i said before it was damp and full of silver fish. Good shuttle to disney and breakfast and pool are good

Leisure Family

4/10

Poor

13 Jun 2023

Clare

Not great at all

The dishwasher didn't work, there was only a hob and a microwave to cook with. The apartment was not clean and wi-fi and other codes are changed and not communicated to you, you have to find out. I was very disappointed and won't be returning.

Friends_and_family Family

4/10

Poor

29 May 2023

Gita

No ac, bugs everywhere and beds not made up for us

Leisure Friends

10/10

Exceptional

17 May 2023

Cristiano

Excellent customer service

2/10

Poor

04 May 2023

Nazeera

I normally do not write reviews but this one I would like to write a review based on our experience at this property. Hopefully my review can help other travellers and especially those with small children. We stayed at this property from april 22 to 24, 2023 while visiting Disneyland. The hotel is super outdated and the rooms are so so old with very dirty carpets and beds. On the first day when we checked in, I was really unhappy with the room and the beds and sofa in the room, they were very dirty. We unpacked and at night i gave my kids bath, I was so hesitant to sleep them I was looking around the room and looked up the ceiling there bed bugs in the ceiling. My husband went down and let the reception know. They staff were nice and I could see they were embarrassed themselves too. They changed our room to another room. It looked like an apartment room, had a room upstairs two bunk bed and one sofa bed in the living room. We were so scared we couldn’t use the bunk bed or the upstairs bed room. I did not open my suit case, I kept all my stuff on the table I was scared to keep things on the floor and bring bedbug home with me. God know even if did :(
The first night we couldn’t sleep properly. In the morning we went to Disneyland came back really late at night and so tired
We slept little bit and checked out at 6 in the morning the next day.
this hotel is within a minute of walk from the mall and other amenities but I still think it’s not worth the price.

Leisure Family_with_children

6/10

Pleasant

15 Apr 2023

Verified traveler

Hotel is perfectly situated close to shops and Disney.

When we arrived they gave us a room key. We went to our room and there were already guests in there. This then made me worry about leaving any valuables in our room as we had so easily been let into an occupied room. The room itself was basic but the carpet was so dirty. Under the bed was empty pop bottles and tissues. It hadn’t been cleaned properly. I spoke to the reception who said there were no other rooms but they would move us the following day. This never happened.

The staff were pleasant but these apartments need a real boost on cleanliness. Other guests all said the same.

Friends_and_family Family

4/10

Poor

11 Apr 2023

Ajmal

Very outdated hotel with careless staff.
You have to wait for very long time at the reception to check in

Leisure Family_with_children

6/10

Pleasant

09 Apr 2023

Zander

Great location next to huge shopping center, bus close to hotel for Disney. Basic amenities, bare minimum in rooms.