Name: Explorers Hotel
Address: Avenue De La Fosse Des Pressoirs, 50, Magny Le Hongre, 77700, FR

Explorers Hotel

Paris · France

Avenue De La Fosse Des Pressoirs, 50View location

100 reviews shown

2/10

Poor

12 Jul 2026

Gail

Hello I booked 4 rooms with you, very disappointed about the rooms no air conditioning and the fans you gave us staff kept turning them off.
There was no mention of a car park charge which we all had to pay £68 euros
The football was turned off at 1:2 time with no care for your quests.
The shuttle buses are dangerous- there should be more supplied for the amount of guests & hotels
I would like you to offer me compensation as the hotel is not fit for purpose.
I did request to upgrade to a suite as my son was ill from the heat but the increase in price was ridiculous
Thank you

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Claire

Love everything about it! Pizza is the best ever, rooms are perfect for what we need, staff helpful, pool great. Just a brilliant hotel. We've stayed here 5 times now

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Yesenia

Everything was very nice , the o oh thing that didn’t work was the AC and it was a very hot day so it would of been nice .

Family_with_children

8/10

Excellent

06 Jul 2026

Rosel-Lee

Hotel was convenient and rooms were spacious for Europe. Staff was friendly and helpful. The free breakfast was plentiful and well stocked. There were a few issues. The elevators were out of order 1 day. And the TV never worked although we called twice. The lobby and public areas need a deep clean.
Overall was a good value for the price with free shuttles to the park.

Friends

8/10

Excellent

02 Jul 2026

Walter

Muchos costos ocultos. Uso de bodega con cobro desproporcionado, pagamos 20 euros por día y medio y nos cobraron el uso de toallas en la piscina.

Family_with_children

6/10

Pleasant

29 Jun 2026

Evan

Explorers Hotel is a great option for families with young kids, with plenty of activities to keep them entertained. However, the lack of air conditioning in the rooms was disappointing, and the swimming pool wasn’t as clean as we had hoped.

Family_with_children

6/10

Pleasant

23 Jun 2026

Chi Ying Karen

Way too hot their normal rooms

Family_with_children

4/10

Poor

23 Jun 2026

Ameer

Hotel is very basic. We were guests during a heatwave and the room had no AC and we had to chase for fans to use. Actually as a responsible hotel they should have provided free water to guests during this time rather than charging astronomical prices and exploiting their customers who needed to stay hydrated. Very basic hotel with basic facilities and the usual premium price due to location. Hotel Management need to rethink their ways of working and how they treat guests better.

Family_with_children

10/10

Exceptional

14 Jun 2026

Zahrain

I spoke to the manager on the phone before my stay. She was incredibly rude and I was dreading my stay. However when I came to the hotel the staff were lovely and accommodating. Everything went smoothly, the room was cleaner than expected

Family_with_children

2/10

Poor

14 Jun 2026

Deane

Stains all over bedroom floor
Crumbs in the bed
Food was awful
Prices where ridiculous

Don’t bother

Friends_and_family Family

6/10

Pleasant

28 May 2026

Amanda

When we arrived they hadn't got a room for us despite reservation, however they did sort this for us but it wasn't the type of room we booked.
Convenient for Disney and we loved the pool for the kids.
The rooms are run down but practical

Family_with_children

8/10

Excellent

28 May 2026

David

Has every thing you need for hotel with the kids. Room are just standard but the pool , arcades , bars and restaurants are spot on. Soft play too

Friends_and_family Family

6/10

Pleasant

27 May 2026

Neil

Hotel is ok. Room works for 5-6 with adults and kids. Bar and food facilities are poor. Hard to get a drink and it’s expensive. They closed the pool from 4.30-6 which is very annoying when you want a break from the parks. Busses work fine but can get packed which is also ok.

Family_with_children

10/10

Exceptional

12 May 2026

Jennifer

I absolutely loved all the amenities for kids. The outdoor and indoor playgrounds were really great. My kids loved the arcade games and the bowling space was a great feature. The highlight is of the stay was definitely the waterpark slides. I loved that across the pool the water was relatively kid friendly and never too deep. The hotel space itself is a little outdated but seeing how much fun my kids had in all the available activities was absolutely worth it.

Family_with_children

10/10

Exceptional

10 May 2026

Deepali

The breakfast was absolutely amazing. Great healthy options, I really enjoyed the Greek yogurt and all the different seeds. The pool was fantastic for the kids and open til late so it was nice to enjoy it after a long day at Disneyland. Overall great hotel & definitely recommend!

Family_with_children

4/10

Poor

07 May 2026

Carla

Extremely tired hotel , needs refurbishment
Smells horrible
Wood chip wallpaper drawn on and brown stains by bunk bed

Family_with_children

6/10

Pleasant

03 May 2026

Any

Was ok

8/10

Excellent

03 May 2026

Alison

Great amount of activities and spacious rooms

2/10

Poor

03 May 2026

Chloe

Visited explorers back in 2019 for the first time and although it’s not the most fancy hotel it was clean, fresh and good for money but returning this year I was so disappointed! The hotel smells like a sweaty play zone you would take your kids too run around, the transfer bus takes forever and everyone is desperate for the bus it’s like the titanic! I have a 6 month baby and was feeding him while on the bus, and I had to tell someone can they stop pushing as I am holding a baby. Will not be returning only will stay at Disney on site now as we got taxis 3 times instead of the shuttle as it’s awful experience! Holidays are supposed to be relaxing this was chaos and I’ve been to Disney many times.

Family_with_children

8/10

Excellent

30 Apr 2026

Lucy

We had a free fresh and varied continental breakfast available every morning. The themed swimming pool and soft play was very popular with the children. The bedrooms were clean and fun. We had an overall lovely experience there and would definitely return, it’s so close to Disneyland with a free shuttle bus. Only thing which was a bit of a negative was dinner at the Captain’s Library restaurant, overall a poor experience with poor quality food and not great customer service, it was too expensive for what we got- I would not recommend this restaurant.

Family_with_children

4/10

Poor

19 Apr 2026

Nicola

Shuttle bus was helpful. Outdoor play area was good for the children.
Unpleasant smell on arrival at the reception area of the hotel. Definite wear and tear and a bit of TLC needed.
Cleanliness was not good enough. Cobwebs all around the ceiling where it met the wall. Cutlery at breakfast was often dirty. Even when asked staff to clean table, didn't move any items on table and did a half hearted job.
My daughter couldn't sleep the first night because she kept getting bitten. She was originally trying to sleep in the additional bedroom with bunk beds but had to come into the main room.
For me, it did not represent value for money. We have stayed in cheaper 5* hotels that were far more luxurious. You basically pay for the proximity to Disneyland- this gives premium prices for a less than average quality. Breakfast was limited. My daughter's barely ate. The changing rooms for the swimming pool were closed. We were told a towel would be provided. We were given a tiny hand towel which didn't fully fit around an adult body, having to get from the pool back to our room with very little coverage.

Family_with_children

6/10

Pleasant

18 Apr 2026

Ashleigh

Good for the kids loads to do , staff ok could be a little more attentive and friendly. Rooms are basic but good , quite abit of wear and tear in the room that could be fixed like holes in the bed sheet etc it’s good I guess to keep kids happy and get your head down for fun filled days at Disney

Family_with_children

8/10

Excellent

13 Apr 2026

Gianina

Family-friendly|Pool

Family_with_children

10/10

Exceptional

12 Apr 2026

Claire

Perfect for us. We will be back!

Family_with_children

10/10

Exceptional

09 Apr 2026

Roma Jayne

Perfect location, perfect hotel for children, lots of choices and great amenities. The Pool and Park were a big win for our children.

Family_with_children

4/10

Poor

07 Apr 2026

sahera

Grimy sticky and run down room and hotel surroundings. No hand wash or soap. No conditoner.
Breakfast is mass produced sugary pastries, cereals, salad and yogurts. Hot drinks were good. Dishes were not clean and the chaos is something else.
Microwave is in awful state. No one cleans it by the looks of it.
Pool is run down with no life guards.
Staff look lifeless and not engaging.
Basically it’s a Butlins

Family_with_children

10/10

Exceptional

28 Mar 2026

Sophie

Brilliant hotels for all

Partner

8/10

Excellent

22 Mar 2026

Jessica

The rooms and the pool were wonderful. The breakfast could have been better, but otherwise we loved it!

8/10

Excellent

16 Mar 2026

Emma

Great hotel for kids, so much for them to do.

The rooms are not the cleanest the carpets need a good hoover. Bathrooms clean but tea/coffee toilets tools etc not replenished you need to ask for more.

The shuttle bus is terrible, 1 bus to 4 hotels so everyone pushes and shoves to get on. This unfortunately does put you off going back to such a great hotel.

I did however really enjoy our stay, the swimming is just great along with the softplay and outdoor play area.

Breakfast is basic but does the job for what you pay.

Family_with_children

6/10

Pleasant

06 Mar 2026

Mélina

Les planchers sont très sales et collants partout dans l’hôtel. Les planchers des chambres sont en tapis ce qui n’est pas hygiénique. L’éclairage dans la chambre est très fort et ne peut pas se diminuer ce qui n’est pas pratique pour la toilette la nuit ou pour les enfants qui ont souvent besoin d’une petite veilleuse la nuit.
Les files d’attentes ne sont pas gérées pour les kiosques de nourriture/café/bar. Chaque fois je me fais dépasser par les clients qui se ruent sans politesse et le personnel ne s’en préoccupe pas. Manque de personnel sur le site. Manque de serviettes à la piscine.
Le parc extérieur est super et le dépôt de valise est très efficace. Nettoyage de chambre apprécié. Le décor bateau au centre de l’hôtel est super beau. Le bus-navette pour Disney qui est inclus est vraiment pratique et super apprécié !!

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Stephen

👍

Family_with_children

8/10

Excellent

02 Mar 2026

David John

Generally ok, room was spacious but there was a dirty fork and some litter down the side of the fridge. Location is fantastic for Disney

6/10

Pleasant

28 Feb 2026

Steffani

Good location and easy to get to the parks but that is the only good thing about this hotel. Hotel is dirty and very run down, rooms aren’t cleaned even when we asked for it to be. People left wet towels outside their rooms and they were left there in the corridor. Waited 30 minutes for staff to finish their chat to serve me. Extremely overpriced, €4.50 for a 500ml bottle of Coke Zero when in the shop down the road it was €1.10. ‘Breakfast included’ but they don’t tell you that you have to pay extra if you want a hot breakfast.

Family_with_children

8/10

Excellent

16 Feb 2026

Megan

Really great experience! Pool and soft play are amazing and room was well designed. Shuttle to Disney was convenient

Leisure Family_with_children

6/10

Pleasant

08 Feb 2026

Ricardo

The room was okay, but it was the wrong room, and the heater was broken. The hotel itself is good for kids and not far at all from Disneyland. Food and drink are a bit expensive, though.

Leisure Family_with_children

4/10

Poor

30 Jan 2026

Sergio

The room was spacious and overall OK, but the staff was quite rude in general. Apart from this, the swimming pool is quite small compared to others and more important, it has no lifeguard! The buffet was included, but if you wanted hot food, it has extra costs, so basically the buffet was bread, ham and cheese, salad and some pastry. Finally, I find ridiculous that the charge of the parking is £17 pounds per day while there are no other options.

Friends_and_family Family

8/10

Excellent

25 Jan 2026

Ana

Free shuttle bus, friendly staff.Breakfast was ok, wish there was more protein and hot food available.

Leisure Family_with_children

8/10

Excellent

14 Jan 2026

Michelle

Room was facing main doors to walk round to reception and other parts of hotel, very noisey at rimes, even put the do not fisturb sign up when sleeping but people seemed to stop outside room, shouting,

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Camilla

Amazing family hotel, incredible activities inside hotel.
The only thing I wasn’t super happy about was that breakfast menu only contains cold items.
No egg, bacon or sausage.

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Faye

Real cups in room needed and drawers! breakfast terrible, no yoghurts for children. No fresh fruit except in the fruit salad which was awful, microwave was filthy, no water at breakfast.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Owen

We had a great time. Staff were lovely, rooms were clean and there was plenty to do!

Friends_and_family Family

8/10

Excellent

24 Dec 2025

Jason

Lots to do in the hotel. The soft play and swimming were a big hit with the kids.

Friends_and_family Family

6/10

Pleasant

11 Dec 2025

Candi

A good base for 1 night. Staff were pleasant at arrival. Room was quite tired looking but decent size for large family.
Really good amenities - pool/pub/arcade room and a decent choice of food although unsurprisingly overpriced. Main restaurant area was very hot. Pool was on the chilly side and no lifeguard!! But the kids loved the slides and theming was good.
Ok budget hotel 👍

Leisure Family

10/10

Exceptional

03 Dec 2025

David Anthony

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Claire

Enjoyed the entertainment and things ro do around the hotel. Great for kids. Only downside is the shuttle buses. Its a free for all and witness arguments with adults on various occasions

Leisure Family

8/10

Excellent

14 Nov 2025

jennifer

Close to Disney parks great pool nice food rooms are a bit dated but was ok for a couple nights

6/10

Pleasant

10 Nov 2025

Xiomara

The Explorer Hotel is a child’s dream — it has a water park, arcade, pizzeria, and jungle gym, so there’s plenty to keep kids entertained. The food was decent, and my children enjoyed the activities. However, one area of the hotel had an unpleasant odor, and the pool didn’t feel very clean.

Our room was comfortable but looked old and dated, especially for the price. On the bright side, the hotel offers a convenient shuttle to the parks and train station, and the pool stays open late. The free breakfast was okay but repetitive, serving the same items each morning.

Overall, it’s a fun place for families with young kids, but it could really benefit from better upkeep and some modernization.

Leisure Family

6/10

Pleasant

10 Nov 2025

Carolynn

The sofa bed was not great it was noisy and uncomfortable for 2 adults to sleep on !!

10/10

Exceptional

05 Nov 2025

Stefano

Breakfast with great buffet

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Gemma

The room was cleaned every day. The hotel was clean and tidy. The pool was fantastic -I just wish the showers were warm. The playground and soft play were excellent. All the staff were lovely. We’d definitely go back!

Leisure Family_with_children

6/10

Pleasant

02 Nov 2025

Paul

Room was nice but carpets and towels where dirty and stained, the sink in the shower room kept blocking up when you run the water so couldn't use it. Catering staff were ignorant, they wouldn't let our kids sit beside us in the hot breakfast area as they were only having cereal this meant my 3 young children had to sit alone in the canteen, the hotel facilities where excellent loads to do to keep the kids entertained, overall we enjoyed our stay

Friends_and_family Family

6/10

Pleasant

26 Oct 2025

Paul

Generally the hotel was okay. I felt it missed a bit of the wow factor. Some bit ma needed a better deep clean and better housekeeping. Lack of counter staff meant queues for drinks and pizza etc were as long as the Parks at times! The outdoor play area and swimming pool were very good however - just leave your UK swimming rules n regs behind! Food was good for breakfast and the buffet dinner, staff always helpful.

Leisure

10/10

Exceptional

24 Oct 2025

Justin

Clean room. Great breakfast.

Friends_and_family Family

4/10

Poor

22 Oct 2025

louise-patricia

So I’d booked and arranged an adapted room as a wheelchair user. I never got it I went to reception and they ignored me. I tried to get their attention and was shushed. The room I got was so small my wheelchair couldn’t fit properly to the point to not risk having it stolen I had to have it across the door essentially locking myself in. Awful experience

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Ray

Excellent hotel for families, lots to do with easy access by bus or taxi to Disney.

Leisure Family_with_children

10/10

Exceptional

16 Oct 2025

Jamie

Very enjoyable stay. Staff were excellent. Great facilities, kids really enjoyed the pool and outdoor playground.

8/10

Excellent

09 Oct 2025

Pauline

Excellent hotel with great staff. We loved the pool, play park and relaxed atmosphere.

Leisure Family_with_children

8/10

Excellent

08 Oct 2025

sherryl

Kids love it

The pool was so crowded!!! But should have known!!! Next
To Disney Paris!!!

Friends_and_family Family

8/10

Excellent

03 Oct 2025

Jaspreet

Housekeepers were great! Breakfast is mediocre, but got the job done for the little ones. Front desk was super fast with check in and helpful. Shuttle to Disney, is the second last drop and pick up, so the bus experience was alittle hectic, as it was full a lot, got to squeeze in!

Leisure Family_with_children

10/10

Exceptional

26 Sep 2025

Denise

Great hotel with wonderful facilities for children. Easy on site parking with a short drive to Val de Europe and Disney

Leisure Family_with_children

10/10

Exceptional

13 Sep 2025

Craig Thomas

A Fantastic First Holiday to France & Disneyland – Explorer Hotel Was Perfect!

We had an absolutely brilliant time staying at the Explorer Hotel for our first ever holiday to France and Disneyland Paris! From the moment we arrived, everything felt magical. The hotel is fun, family-friendly, and full of character — perfect for kids and adults alike.

The pirate-themed play area was a huge hit with our little ones, and the rooms were clean, spacious, and comfortable. Breakfast was great with plenty of choice, and the staff were always welcoming and helpful.

The location is ideal — just a short shuttle ride to Disneyland, which made getting to and from the parks super easy. After a day of Disney magic, it was lovely to come back to a hotel that kept the fun going.

We couldn’t have asked for a better place to stay. The Explorer Hotel helped make our first trip to France truly unforgettable. Highly recommended for families looking for a fun, affordable, and memorable Disney experience!

Leisure Family_with_children

8/10

Excellent

07 Sep 2025

Charlotte Katrina

I’d read a million mixed reviews but decided to stay here. Asked for a quiet room and unfortunately had noise until 2:30am in the room above us. Did have to speak to reception who moved us to a higher floor the next day - more at risk of noise but heard nothing for the remainder of our trip. Facilities at the hotel great for children and open decent length of time. The general areas are a little dirty with tables full of food/rubbish. Staff don’t have that ‘Disney’ magic and seem frustrated however for the price of the place, it really does save a huge amount of money in direct comparison to Disney hotels. I would stay again (with children) but I would request a room on the top floor.

Leisure Family_with_children

6/10

Pleasant

03 Sep 2025

Lynda

We liked the amount of things to do - pool, outside and inside play area. Arcade, cinema. Staff were friendly and helpful. There’s a regular shuttle bus to Disney parks and hotel arranged a return shuttle to val d’Europe for us at a reasonable cost. The nights were hot, so they provided an additional large fan. There were handy extras in the room, such as usb charging points, coat hooks and also a retractable drying line above the bath - handy for drying swimming costumes. However, some of my family said the beds were uncomfortable (I was fine), the bathroom door handle was hanging off and the decor was starting to look tired. The tv’s (we had a family room so there was an adjoining room with bunk beds and another tv) only showed French channels and there were no English speaking channels that worked. Finally, the breakfast was continental which I didn’t realise when booking. You have to pay extra for cooked breakfast.

Leisure Family

6/10

Pleasant

02 Sep 2025

Oliver

Supervise the pool area and it would be great!

Hotel is as you would expect. Great access to Disneyland, fairly basic but clean and comfortable for a family. Staff were excellent. The pool area is good but not supervised so unfortunately it’s spoilt by those parents not watching their kids or letting them do whatever they want. It was good to refresh for half an hour before heading back into the park.

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Dom

Great hotel, perfect for kids who loved the pool, and breakfast was good. Sour taste left by the surprise £17/night parking charge which wasn't clearly communicated at any stage, but otherwise great

Leisure Family

8/10

Excellent

28 Aug 2025

Stephanie Claire

Loads to keep kids entertained they loved it.

Leisure Family

8/10

Excellent

28 Aug 2025

Onique-ca Natoya

It was ok

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

lema

It was a very kid friendly hotel and very close to the disney parks. I would recommend this hotel for anyone with kids and a family. The swimming was decent and the operating hours were good!

Leisure Family_with_children

8/10

Excellent

27 Aug 2025

Emma

Great hotel for kids with facilities open until 11! Including swimming. Never been somewhere that had that before but what a bonus.
Only feedback is that toilets could be checked more regularly for cleanliness. Food was typical fried things but would of done with offering some healthy alternatives for kids such as apples or veg sticks.

Leisure

8/10

Excellent

25 Aug 2025

Mayowa Adesope

The kids had lots of fun with the available space and amenities.

Leisure Family

4/10

Poor

22 Aug 2025

Rachel

Bit shabby, under staffed

Leisure Family

6/10

Pleasant

20 Aug 2025

Kate

I really enjoyed the arcade, pool and the play ground. The resturant staff were nice especially Akim he really made us feel welcome.
What i didnot like
the room was really hot and the fan in my room wasnt working i called reception i was told the technicianion will come and fix it.... Went out for dinner and when i came back nothing had been done,Went back to the reception and i was told the technician had left... Hmmmm!!!! I was told that by 9am the next day he will come and fix the fan so i agree to stay and wait. So this was on saturday. They ignore me till Monday evening so i decide to conplain about it again i was then given a standing fun....i felt neglected and disrespected.

Leisure Family_with_children

6/10

Pleasant

20 Aug 2025

Nadine Stephens-

We had a great stay at the Explorers Hotel. The staff were friendly and efficient, making us feel. The kids especially loved the fun play area, pool, and waterslides – such a highlight for families. We did encounter a problem with our room door, but it was handled promptly and professionally, which we really appreciated.

One area for improvement would be the breakfast service – many of the cereal bowls were chipped, leaving only a limited number in good condition.

Overall, it’s a very family-friendly hotel and a great choice for visiting Disneyland Paris.

10/10

Exceptional

16 Aug 2025

Rebecca Jane

This property is a perfect base for people who want to visit Disneyland Paris. They offer a free shuttle bus service, which tends to run every 15/30 mins. This drops you directly in the Train station/Bus stop parking area outside Disneyland. The hotel is situated about 10 mins shuttle ride away from Disneyland and is perfect for families with Children. There is an indoor climbing area/arcades, indoor swimming pool equipped with slides and a big outdoor Play area with slides. Make sure your stay comes with access to the Aqua park as this is a good optional extra to have, when you don’t want to go Disneyland. We did one day in the Hotel and a walk around the surrounding Area and we had plenty to keep us entertained. Even if your not going to Disney, still get the shuttle into Disney as you can walk around the village for free, have photos in-front of the Disneyland hotel/water fountains and there are plenty of restaurants/bars to get something to eat. There are also plenty of options to eat within the hotel. The Breakfast they offer is continental but you can pay extra to have a cooked breakfast, it just depends what you prefer. They had plenty on offer from Jam on toast to ham, cheeses, yogurt and pastries. We would definitely choose this hotel again. Thank you for a fab stay

Leisure Family

4/10

Poor

15 Aug 2025

Adam

Well presented but hotel very run down and the whole hotel needs renovating. Rooms were dirty in places including blood and several stains on bed sheets. Rooms Excessively hot & the fan was very noisy keeping us up all night! Shower was never hot and bath was dirty. Several loud bangs at night keeping us all awake. My 5 year old woke up 3 times in the night due to noise. Staff are over worked and rude at times. Overall not worth the £225 for one night! Swimming pool was mouldy in places aswell! We ate in the restaurant which was average but very over priced & the free breakfast was a fly infested disaster and absolutely chaos!!

Leisure Family_with_children

8/10

Excellent

12 Aug 2025

Paul

Property staff were all friendly and helpful, facilities were excellent our only issue was inconsistency of the shuttle bus times.

Leisure Family_with_children

8/10

Excellent

11 Aug 2025

Kris

The kids enjoyed the amenities so much. Affodable.

Friends_and_family Family

4/10

Poor

10 Aug 2025

Verified traveler

I reserved and paid; however, was charged four more times. This is resulting to be a nightmare. The room smelled like cigarettes and the fan was making loud noises. The general facilities was nice. I was not expecting to pay parking fees. I wouldn’t stay in this hotel again or use Expedia… not helpful at all in resolving my billing issues!

Leisure Family

6/10

Pleasant

08 Aug 2025

Hamid

This property was good for very small children with indoor pool, soft play and outdoor play area. There was no outdoor pool or sports areas for older children. There was free shuttle to Disneyland which was great.
The hotel was inadequately staffed. The staff were polite but rushed and so often you had to queue for long. The shop was very expensive and no close supermarkets. The food was expensive and the Captain’s Library restaurant was not good, so we ate pizzas and chicken wings most of the time! The rooms were basic but adequate so can’t complain. Overall I think it’s a very basic hotel but ok for a few days stay…

Leisure Family_with_children

8/10

Excellent

06 Aug 2025

Mark

Hotel is slightly dated, but for what it is, i.e. a close hotel to Disney it's fine. Also, the buffet restaurant was a handy (less expensive than disney) option.
Didn't get much chance to use the pool, but when did (morning of leaving) the kids loved it.

Leisure Family

8/10

Excellent

04 Aug 2025

Verified traveler

Great location for Disneyland

Good location for Disneyland, free shuttle bus. Soft play area was unfortunately closed during our stay. Our room was ok, only thing was we didn’t have a mini fridge in the room, we ask for one of the first night and they took our room number however we didn’t get one. Got taxi back to hotel using the bolt app after the evening show at Disneyland for €15 to avoid the mayhem of the late night shuttle buses. Kids enjoyed the swimming, outdoor play park and the amusements.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Emma

family friendly fun

Top notch swimming pool and playground at this fun family friendly resort. Yes everyone here is going to Disney but it is really well set up for families. Included buffet breakfast is good and La Vallée Village nearby has lots of dining options.
Note parking is extra at €17 per day and best to pay at the reception.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

vicky

Great stop for Disney. Pool is great for the kids in the afternoon.

Leisure Family_with_children

4/10

Poor

01 Aug 2025

Cassie-Anne

Dishes were dirty. Lots of breakfast items were spoilt and staff was unwilling to clean the dishes or change the spoilt fruits etc.
Light in rooms not working. Phone wasn’t working. Plumbing issues in bathroom with wash basin and toilet

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Santiago

Is very excellent the hotel the peolple working and swimming pool is so near to disney I say thks so much

Leisure

10/10

Exceptional

23 Jul 2025

Peculiar

The facilities are in great condition. Beautiful place for kids to have fun. My kids had a lot of fun from the pool, to the games room etc. The free shuttle to Disneyland park and back came in very handy.

However, I didn’t like the fact there was no eggs on the breakfast menu, we were asked to pay for it(so much for an intercontinental menu)

Leisure Family_with_children

2/10

Poor

21 Jul 2025

Nicola

This hotel was so noisy we barely slept. It felt like the walls were made of paper, we could hear doors being shut in other rooms all night and at one point we heard someone vomiting. The staff at reception were nice, but the towel attendant at the pool was so rude. Really glad we only stayed one night and will never stay again.

4/10

Poor

20 Jul 2025

Julie

Having previously stayed on this hotel we opted to stay again this year and was appalled that fact of you want an English breakfast it was an extra £12 euros etc plus paid £64 for parking. Absolutely shocking. You couldn’t take the breakfast back to the table in the main are with my family. Had to be eaten separate area. The bacon want cooked at all. The sausage wasn’t either.

I didn’t purchase due to the fact o was Ian el to sit with my family if I did

Shocking - would never go back to this hotel or recommend it.

Family_with_children

8/10

Excellent

15 Jul 2025

Ian

Lots for kids to do, but the hotel was showing it’s age a little.

Leisure Family

6/10

Pleasant

14 Jul 2025

Rebecca

The hotel is cheap, and for reason. It’s very noisy, yellow stained shower curtain, stained carpet and bed run. But again it’s cheap.

Leisure Family_with_children

8/10

Excellent

09 Jul 2025

Katherine

On arrival the staff was very friendly and were able to get us an early check-in. This was greatly appreciated after our 6hr flight and 1hour bus ride. As an American, I didn't realize most rooms do not have AC at hotels in Europe. We were there during the end of their heatwave and we had booked for 6 nights, so we knew we would need AC. Cyril, at the front desk was very helpful and was able to find us a suit with AC and the extra cost was well worth it! Overall our stay was very nice and we would consider returning.

Leisure Family_with_children

6/10

Pleasant

05 Jul 2025

Brendan

I was extremely unhappy to discover that the hotel does not have air conditioning but rather a slow moving ceiling fan in each bedroom that does absoloutely nothing. We requested a fan and were again provided with a floor standing fan that did not work. In general a very basic hotel, breakfast was very basic, pizzas were frozen rubbish, drinks including beer was disgracefully overpriced for a very poor quality flat beer, pool was so heavily chlorinated that it was not possible to stay in for longer than a few minutes without eyes stinging

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Hayley

Disney trip

As expected for Disney, pay for location. Clean facilities - no aircon in the room

6/10

Pleasant

27 Jun 2025

Waed

I wasn’t so happy with the room they gave us… was so dark and to get there you need to go through a long hallway passing next to the pool and the wet slippery flooring to get to your room! Unsafe for anyone to walk on that floor!
Not enough towels even though the place is mainly visited for the waterpark inside it! They charge €2 to borrow a towel!
Bathroom curtain disgusting! No tea or coffee in the room!
Nice outdoor playing area, it’s Overpriced but okay to stay night or two for the Disneyland and waterpark experience..

2/10

Poor

23 Jun 2025

Monika

Horrible hotel. Staff is rude and unaccomdating. We had booked a 2 night stay. This hotel is advertised as having AC. There is NO AC at this hotel!!! We were there in June and it was sweltering hot. We tried to go down at 1am to talk to someone and no one was at the desk. Apparently they don’t keep staff awake during night hours. So if you need someone oh well. Hotel didn’t offer any refund or apology. We left after day one and Expedia refunded us one night stay. Although I don’t think we should have even had to pay for one night. Our family of 5 was dripping in sweat all night. DO NOT STAY HERE!!

Leisure Family

10/10

Exceptional

23 Jun 2025

Nikita

Just need a 24 hour shop

8/10

Excellent

21 Jun 2025

DAVID ALAN

Front dust staff extremely friendly, very helpful, love them the restaurant downstairs, the buffet. Very good food, but very expensive. The morning, continental breakfast, if you want eggs, you had to pay for them and if you wanted to know the eggs, you had to sit in a different part of the restaurant that would not allow family to sit with you. If they were eating the continental breakfast The restaurant in general sucked, it's owned by somebody different than the hotel and the hotel can't do anything about it

Leisure Family_with_children

8/10

Excellent

26 May 2025

Overall, we had a good stay—the location was great and the staff were friendly. The only downside was that our room was missed during housekeeping, so it wasn’t cleaned one day. Not a huge issue, but worth mentioning. Otherwise, everything was comfortable and enjoyable.

Leisure Family_with_children

6/10

Pleasant

23 May 2025

Verified traveler

Mixed bag - avoid if you need the shuttle buses

Mixed bag really, main problem was the shuttle bus to the parks is actually way way way too busy, to the point of being really dangerous. I was 5 months pregnant, holding a 2 year old and the buses are heaving, well over capacity, no room to sit and children are being crushed. The hotel throughout was also far too hot and at night it's very noisy with doors slamming and kids running down the corridors, so not good if you have little ones. The breakfast is also about as basic a continental as you can get. But the rooms are a good size, spotlessly clean, staff were very friendly and there are things for kids to do. For a budget friendly hotel near the parks and if you have your own car then it's okay, but otherwise I'd avoid.

Friends_and_family Family

8/10

Excellent

18 May 2025

Ashlee

We had a great stay for our family of 4 from Canada for a Paris Disney trip! The pool was awesome, location to the parks was great. Good restaurants and amenities for a family at the hotel. Would recommend!

Leisure Family