Name: Akena Serris
Address: 13 Impasse Dorothée le Maître, 13, Serris, 77700, FR

10/10

Exceptional

30 Jul 2026

Asya Princess

INCREDIBLE STAFF! Right by Disney and the mall! Will stay here again for sure, thank you for the wonderful stay!

10/10

Exceptional

30 Jul 2026

Bhavan

Clean room, friendly staff, secure parking.

10/10

Exceptional

29 Jul 2026

Alison

We had a two night stay here whilst visiting Disneyland. The family room was adequate although the bunk bed was quite squeaky when our children moved in their sleep and there was litter under both beds that had not been cleaned. The staff were very polite and helpful and the location was a short drive from the park. Overall we would stay again.

10/10

Exceptional

21 Jul 2026

Alan

Lovely and clean 4th time we’ve stayed here never had any issues very happy to stay again

Partner

10/10

Exceptional

19 Jun 2026

ADRIAN

Grate place for visiting Disney.

Family_with_children

10/10

Exceptional

17 Jun 2026

Gordon

Excellent all around

10/10

Exceptional

14 Jun 2026

Zaadvinder

Great hotel to stay at if you're wanting to stay in Serris or visit Disneyland Paris (10 mins away). I arrived in the morning long before check-in time and the staff were able to hold our luggage until our room was ready. That way we were able to visit Disneyland Paris and not having to worry about our luggage in the car. Once ready, I got a room with a comfy king size bed that also had a seperate partioned space for bunk beds for 2 kids. I only stayed 1 night but if I were to visit again, I'd choose this hotel again!

Family_with_children

10/10

Exceptional

09 Jun 2026

Ioan

Very impressed with the hotel.

Great staff that were happy to change to our preference.

Partner

10/10

Exceptional

07 Jun 2026

Jennifer

Lovely hotel. Booked last minute. Room was immaculate and very nice staff.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Caitlin Blythe

Beautiful hotel, staff were friendly and very helpful

Partner

10/10

Exceptional

03 Jun 2026

Shannon

Very friendly and helpful staff

Family

6/10

Pleasant

02 Jun 2026

Olashope Mary

No swimming pool

Self

10/10

Exceptional

29 May 2026

Darren

Superb hotel with generous sized modern, clean rooms. Great staff and a one minute walk to Disney shuttle stop. Would absolutely recommend and will use again

Family_with_children

10/10

Exceptional

29 May 2026

Rebecca

Very easy. Clean. Would have liked a kettle in the room. Perfect with two children after Disney.

Family_with_children

10/10

Exceptional

29 May 2026

Jose

love this place

10/10

Exceptional

28 May 2026

Barbara

We recently stayed here with our children, and it was hands-down one of the most comfortable family trips we’ve had. Finding a hotel room that actually fits a family without everyone feeling piled on top of each other is rare, but this place nailed it.
The Verdict: If you are traveling with kids and need a spot that offers both space to breathe for the kids, look no further. We will definitely be back!

Friends_and_family Family

10/10

Exceptional

28 May 2026

Danielle

Amazing service from Camille with the gorgeous nails 💅 after a long day at Disney. Family room 406 was immaculate with a separate sleeping area with bunks for children which was amazing! The breakfast had lots of choice and the check out was easy, simple and quick. The parking on site was really handy and only €10. Close to Disney and val de Europe 🇫🇷 10/10 would stay again!

Friends_and_family Family

8/10

Excellent

27 May 2026

Edisson

Fair from Tower and other Paris attractions.

Partner

4/10

Poor

27 May 2026

Claudia

I do not understand what hotels other travellers used that gave 9 or 10 stars to this hotel.

1. I've never stayed in a 4 star hotel (and we have been around the Europe every year few times) which didn't have:

a. Ventilation in the toilet (just in the shower -a small one)

b. No phone in the room- if you want to ask something at reception, you have to go downstairs (good luck to find a lift free)
c. No coffee/tea maker in the room. They will not give you any cup of hot water

d. No heating in the room if past April (only air con - even 25° is air con). So if you are a person that your body shuts down when is chill - good luck. The room is not getting warmed at all even if you stop the air con and leave the window open at 30° outside. Keeps the temperature under 20°.

e. The breakfast is €18 for adults and €12 for children. So, children do not eat free. And the breakfast is not guaranteed. More specifically, doesn't mean that everything will be there and refilled when is going low supplied. Extremely limited breakfast: not vegetables raw or cooked as: peppers, mushrooms, beans, fried eggs (only omelette), not a variety of fruits. No cakes - just one type that is going to be taken straight away by customers because is small, and 90% of clients will not manage to eat it because they do not refill.

Mind ALLERGIES: No warnings! My daughter got nuts allergic reaction from a donut...and they didn't care! Because they say they do not put information about ingredients!

Family_with_children

10/10

Exceptional

26 May 2026

Kirstie

Our third stay here within the last year. Honestly cannot fault it. Never stayed in a cleaner hotel. Staff all so lovely and friendly. Parking is the best and kept our car lovely and cool in the heat this week! Thank you and see you soon for next time :)

Family_with_children

10/10

Exceptional

21 May 2026

Arnaud

Chambre spacieuse, très propre et bar à bonbons dans le hall. Wifi gratuit. Places de parking accessibles et sécuritaires.
Personnel accueillant

Friends_and_family Family

8/10

Excellent

12 May 2026

Jillayne

Safe area! Breakfast: bread and coffee. The one great thing is buying excursion tickets there as they are less expensive.

2/10

Poor

08 May 2026

Priteish

I booked at the Hotel for a few nights, it was lovely from the outside on arrival, considering the reviews and stars allocated, I think it was misleading, when we arrived we had no assistance with luggage to our room, the service was amenable but not high. when we went into the lift, it was not clean it was in fact very dirty had not been cleaned. Moving to hallway upstairs and our bedroom the carpet had never been vacuumed and it was not at all clean. I was surprised the visuals online looked completely different,

On the mattress that was supposedly clean we found a lot of hairs and random bits. It didn't seem thoroughly cleaned and I was sure it was a breeding ground for bed bugs.
Although we didn't get bitten, the though of the dirt in the bed, which we attempted to clean, remained in back of our minds.

Basic things like hair dryer where missing from room, and I have to go and collect. which was fustrating, their were not enough hangers in room.

No fridge, No safe meant you could leave any food or valuables in hotels, and had to take it with you.

I requested milk from hotel but they said they did not provide, I had to get a special delivery for milk from outside into hotel at 2am it was annoying.

if your looking for a bed, and not worried about dirt and messiness, not worried about cleanliness then go ahead and book, I cant see myself rebooking here again, it provided a stay but not a lovely memorable experience which I was expecting to be honest.

Family_with_children

10/10

Exceptional

23 Apr 2026

Tsang Hiu Ching

Gated underground car park. Close to Disneyland. Good location and clean room

Partner

6/10

Pleasant

20 Apr 2026

Aseem

It’s a good property, good staff but little let down by absence of kettle in the room, for the price paid it’s slightly disappointing.

Family_with_children

10/10

Exceptional

18 Apr 2026

So Ching

Clean and spacious room , delicious breakfast

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Michael

Good room, reasonable price.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Kirstie

We love staying in this hotel. So easy to get to - close to Disneyland Paris and such an easy drive in. Room is spotless and the family rooms are huge! All the staff were so lovely, nothing too much trouble. Safe, convenient parking with a lift directly up to the rooms. We will definitely be returning.

Family_with_children

8/10

Excellent

07 Apr 2026

Simon

Parking secure.
Efficient friendly staff.
Good size room and shower.

Self

2/10

Poor

05 Apr 2026

Ricky

Before we arrived they tried to downgrade us several times. They would not take no for an answer and were very rude.
When we did arrive they were no better at check in.

There was no bottled water in the room.
No kettle or tea making facilities.
No welcome amenities.
WiFi does not work.

For the car parking you have to enter a code to access. But they change the code every few hours and don’t tell you.

So every time you return you have to leave your car at the front then walk to reception and ask for a new code.

They refused to give my partner warm water in a real cup for our babies bottle and said they only do paper cups.

There is no phone in the room so if you have a question you have to walk down to reception.

Bed is rock solid.

I have not experienced a hotel like this before.

Maybe it was my own fault for taking a chance at an unknown brand. But never again.

Family_with_children

10/10

Exceptional

03 Apr 2026

Kev

Perfect for our stay at Disneyland. Staff ẁere really helpful. Breakfast was great with hot and cold options.
Rooms were spacious and clean, with an option to not have cleaned (stay of 2 nights) in exchange for a free drink each at the bar!
Would recommended for families.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Jason

could turn the heating up which is a bonus in France

Family_with_children

10/10

Exceptional

27 Mar 2026

Kelly

Amazing hotel and super friendly staff. Family room with bunks was perfect with two teenage kids. Slightly separated from the main bedroom. Super close to Disney, only an 8min uber or taxi. Breakfast was lovely too. I would highly recommend.

4/10

Poor

18 Mar 2026

Elizabeth

Taking a bus and then Metro was really an inconvenience. For Disney you have to pay them $20euros to drop you off (each way) or walk 5-10mint walk to the bust station which will take 30 mint to get there even longer on the way back

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Samantha

Amazing, clean, and spacious stay. Really close to a bus stop that will get you to Paris Disney. Wonderful!

Self

10/10

Exceptional

08 Mar 2026

Yousufa

I highly recommend this place! It’s in a perfect location, very close to Disneyland and also close to everything you might need. The hotel is always very clean, and the staff regularly clean the rooms and common areas. Everyone who works there is very kind and helpful. We never had any problems during our stay, and whenever we needed something, they were always there to help us. Overall, it was a great experience and I would definitely stay here again.

Family_with_children

8/10

Excellent

06 Feb 2026

Anthony

The room was clean, the host were polite. However we didn’t have any wash cloths to shower with.

10/10

Exceptional

09 Jan 2026

Sharon Amorelle

Lovely rooms & staff. Convenient area.

10/10

Exceptional

05 Jan 2026

Jung Sun

Very friendly staff and clean hotel. Will book here again

Leisure Self

10/10

Exceptional

04 Jan 2026

Frazer

Brilliant

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

George

Beautiful charming boutique hotel.

Leisure Self

10/10

Exceptional

10 Dec 2025

George

Great hotel with very friendly and helpful staff.

Leisure Self

10/10

Exceptional

21 Nov 2025

Luke

We had a great stay at Akena Serris! The staff were helpful, the rooms were clean and comfortable, and the location for Disneyland Paris was great.

Leisure Partner

8/10

Excellent

08 Nov 2025

Peter

The hotel was lovely, very modern, really friendly staff and would be great if you’re visiting, 5 mins drive to get to the park, the only let down for me was the WIF, really slow and poor signal, I had work to do the night we were there and really struggled, I’d expect such a modern hotel to have their WIFI access to be top, what made it worse was the mobile signal was shockingly bad too, otherwise great hotel.

Friends_and_family Family

8/10

Excellent

01 Nov 2025

Vanusa

Clean, comfortable beds, but no refrigerator on the room. Very nice staffs.

Leisure

10/10

Exceptional

01 Nov 2025

Kirstie

Loved our stay here! We stayed one night before our Disney hotel and it was so clean and spacious. We particularly liked the seperate room with the bunk beds. Room was huge. Parking on site cost us extra but felt very safe and had a direct lift up to the rooms. We did have an issue with our free breakfast, but once I’d shown our reservation receipt it was honoured. We did however struggle to find a table at breakfast, the room was small but the food was nice. Wasn’t topped up as quick as it could have been though - maybe busy during Halloween? We would consider returning but possibly skip the breakfast next time.

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Donna

Staff friendly and helpful, rooms had everything we needed, we will be back

Partner

10/10

Exceptional

18 Oct 2025

Tara

Clean and friendly property. A little out of the way for traveling to the city but close to Disneyland.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Dean

Excellent stay

Stayed here for one night after a long day at Disneyland Paris. Great location (just under 10 mins away) - parking is 10 euros for the night, which was fine, it was secure underground. Check in was prompt, room was lovely. Bed comfortable and very large! Two pillows each, nice big tv, excellent shower, clearly a new or very recent build, very clean, fresh and tidy. Will definitely return.

Partner

10/10

Exceptional

10 Oct 2025

Kiah

Staff made this the most amazing place to stay!

8/10

Excellent

30 Aug 2025

Adekunle

It was very convenient for Disneyland Paris.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

Graham

Gorgeous place. Huge family room. Will come again

8/10

Excellent

11 Aug 2025

Mohammad

Hotel was clean, nice staffs. It is far far from city centre but very close to Disney Land.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Rebecca

We stayed here just so we could visit Disneyland. It was very close and convenient. We took an Uber, but we did notice people walking to the bus stop which was nearby. My kids loved the bunkbeds in the bedroom. The staff are friendly and accommodating.

Leisure Family

10/10

Exceptional

03 Aug 2025

Anthony

I like the hospitality and environment

Leisure Family_with_children

4/10

Poor

23 Jun 2025

Claire

Hotel was lovely, clean and modern but the temperature of the rooms let it down. Despite advertising AC, our room had none, instead it had the heat on (and it was 35degrees outside). We spoke to reception many times about this and were repeatedly told that this would be resolved and we’d have access to the AC but in the meantime they’d access it from their side and cool the room down. None of this happened. The coolest our room got overnight was 25degrees and left us unable to sleep and feeling very ill. We felt constantly brushed off whenever we asked about it and the customer service left a lot to be desired.

Partner

6/10

Pleasant

26 May 2025

Verified traveler

AC did not work. The hotel staff were aware but made no effort to resolve the issue despite being quite warm. Also room cleaning not done despite requesting.
New hotel with good location but service needs resolving.

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

Anca

Very satisfied

The hotel is 10 min drive from Disneyland Paris.
Everything is new and very clean. They clean the rooms and bathrooms every day. They have everything you need, from towels, soap, hairdryer, TV, and the room temperature can be changed as you prefer.
They have a restaurant and a bar, where you can order to eat or drink up to 10pm.
Breakfast very rich, for everyone's taste.
We were very happy with everything, and we strongly recommend their service.
Thank you very much for everything!

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Allison

Would highly recommend anyone going to Disney to use the hotel £14 bolts in and Gould hotel is great staff friendly

Friends_and_family Family

10/10

Exceptional

31 Jul 2026

Stephane

Parfait propre et agréable

6/10

Pleasant

25 Jul 2026

Marvin

Perfekt läge om man främst vill besöka Disneyland och inte har planer på att åka in till centrala Paris.

8/10

Excellent

24 Jul 2026

Faizan M.

Lokationen er perfekt hvis man vil til Disney Land. Der er nemt transport dertil og tæt på et shopping center.

Godt for børnefamilier.

Minus punkterne er at der var nogle sjuskefejl som et 4 stjernet hotel ikke burde lave.

1. Man burde altid sørge for at alt bliver tjekket ift renlighed og ikke blot lægge sengen om
2. Der mangler et mini-marked i nærheden for at kunne komme til. Det er lidt øde og dødt område.
3. Hotellet og restaurantet er ikke tilknyttet og lukker for tidligt ift. normal standarder.

Kunne godt finde på at bo her igen, men prisen kunne være mere fordelagtigt.

10/10

Exceptional

21 Jul 2026

Julien

Excellent hôtel, chambre propre et buffet pour le petit déjeuner bien fourni.

Business

8/10

Excellent

13 Jul 2026

Ali

Fin opphold for alle familien . Rent og gnytt hotell med god standard. En takk til personale i resepsjon som var alltid tilgjengelig og blid . Spesielt takk til Chloe som hjulpet å finne riktig buss til Paris by og eurodisney.
Vil anbefaler den hotell .
Familierom var fantastik med nok plass til alle.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Sacha

Hôtel Top et emplacement idéal pour une visite du parc Disney.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Matthieu

Très bonne chambre famille, hôtel bien situé pour se rendre chez Mickey, grand parking pour se garer et bon restaurant sur place.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

AYAKA

入口がバス停からちょっとわかりにくい。(回り込む)。
2つのホテルが同じ建物に入ってて、それぞれロビーが違うので間違えないように。
23:00以降は敷地内に入るゲートが閉まるので、ゲート横のインターホンを押すように言われました。24時間体制との事でしたがなかなか応答がなく、結局もう1つのホテルのお客さんが開けてもらって一緒に入りました。(もう1つのホテルの人はナンバーキーで開けられるらしい)

Self

8/10

Excellent

21 Jun 2026

DIDIER

Chambre fonctionnelle et propre. Hotel calme avec parking. Rapport qualité prix très correct

Self

10/10

Exceptional

19 Jun 2026

Ömer

Alle sehr nett und höflich. Frühstück war lecker. Zimmer sind schön und gemütlich sowie sauber.

Family_with_children

10/10

Exceptional

19 Jun 2026

Giusy

Tutto molto bello
Struttura simpatica e pulita

Family_with_children

10/10

Exceptional

19 Jun 2026

raoul

Nous avons été très satisfaits de la propreté de la chambre. Le personnel s'est montré attentionné et professionnel. Leur accueil chaleureux a contribué à rendre notre séjour agréable. Nous avons apprécié leur disponibilité tout au long de notre visite. C'est une adresse que nous recommandons vivement pour un séjour réussi.

Partner

10/10

Exceptional

18 Jun 2026

Nagihan

Nette hotel in de buurt van Disneyland.

Family_with_children

10/10

Exceptional

14 Jun 2026

Marina

Alles Top

Family_with_children

8/10

Excellent

11 Jun 2026

Julia

Wir waren nur für eine Nacht da und dafür war das Hotel in Ordnung. Wir haben, obwohl wir es nicht benötigen ein barrierefreies Zimmer bekommen. Dies hatte den Vorteil, dass das Zimmer mehr Platz hatte als normal, allerdings war a7ch das Badezimmer komplett offen, weshalb es nach jedem Duschen überschwemmt war. Auch gab es nur eine angefangene Klopapierrolle, welche bei zwei Personen schnell knapp wird. Natürlich hätten wir bei der Rezeption eine neue holen können, aber bei der Kürze unseres Aufenthalts haben wir darauf verzichtet. Die Tiefgarage ist hell und bietet ausreichend Parkplätze. Die Mitarbeiter sind sehr freundlich.

Family

10/10

Exceptional

09 Jun 2026

Christian

Alles bestens, wir kommen wieder!

Partner

10/10

Exceptional

06 Jun 2026

Christos

Für einen Disneyland Besuch sehr zu empfehlen. Prei-Leistung sehr gut.

Family_with_children

10/10

Exceptional

06 Jun 2026

Marcel

Zimmer sauber, angemessene Größe. Hotel ist sehr modern. Personal ist ebenfalls zuvorkommend. Tiefgaragenplätze sind vorhanden. Zweiter Besuch in diesem Hotel, wir kommen sehr gerne wieder.

Family_with_children

6/10

Pleasant

06 Jun 2026

ALI HALIDI

Passable

Family_with_children

10/10

Exceptional

04 Jun 2026

morgane

Très bien
On m’a changé rapidement de chambre car la première avait un souci de toilettes

10/10

Exceptional

04 Jun 2026

Peter

Sehr nettes und hilfsbereites Personal, Zimmer tippitoppi, Parkplatz in der Tiefgerage. Alles bestens

Family_with_children

6/10

Pleasant

02 Jun 2026

Denis

.

10/10

Exceptional

31 May 2026

Ka Po

We stayed at this hotel during our family trip and had a pleasant experience overall.

The reception staff were friendly, helpful, and willing to answer all of our questions. This made the check-in process smooth and welcoming. There is also a water station on the ground floor where guests can refill their bottles at any time, which was very convenient. Our daughter was delighted to find free sweets available for children.

The family room was spacious, clean, and comfortable. One of the highlights was the air conditioning, which worked exceptionally well. During our stay, France was experiencing a heatwave, so having a cool and comfortable room made a big difference.

The only drawback was that there was no fridge or freezer in the room. This may not be an issue for everyone, but it would have been useful for storing drinks, snacks, or food for children during hot weather.

Overall, we would recommend this hotel, especially for families looking for a comfortable stay with helpful staff and good facilities. Just be aware that rooms do not include a refrigerator.

Family_with_children

10/10

Exceptional

30 May 2026

Aurore

Tout était très bien

8/10

Excellent

29 May 2026

Serkan

idare eder bir otel başka otellerde yer olmadığı için burda kaldık

10/10

Exceptional

27 May 2026

Hanna Paulina

Bad om att få låna ett strykjärn (via enkäten som jag fyllde innan jag anlände) men fick sedan aldrig det. Låg inget på rummet vid ankomst. Jag behövde sedan inte ett strykjärn i slutändan, hade bara en övernattning och valde en annan outfit. De hade nog kunnat fixa fram ett strykjärn om jag frågat på nytt. :)

Partner

10/10

Exceptional

26 May 2026

wilma

Erg ruime en schone kamer, heel vriendelijk personeel

Partner

4/10

Poor

26 May 2026

Sertac

Kahvaltı çok kötü yumurta bile yoktu

Friends_and_family Family

10/10

Exceptional

18 May 2026

Thomas

Die Unterkunft ist rundum empfehlenswert.

8/10

Excellent

09 May 2026

Stephanie

Wir waren insgesamt zufrieden mit unserem Aufenthalt. Das Hotel war sauber und wir hatten ein großes Familienzimmer, was sehr angenehm war. Der Parkplatz war ebenfalls gut und praktisch.

Etwas schade fanden wir, dass die Betten durch eine Wand getrennt waren. Ohne diese Trennung hätte uns das Zimmer besser gefallen.

Leider wurden unsere Anfragen vorab an das Hotel nicht beantwortet, und auch auf eine E-Mail nach dem Aufenthalt kam keine Rückmeldung. Trotzdem hatten wir insgesamt einen angenehmen Aufenthalt.

Family_with_children

6/10

Pleasant

07 May 2026

Daniela

Alle sehr freundlich, gutes Frühstück. Schade war, dass die Seife trotz 2facher Bitte in der Dusche auch nach 4 Nächten nicht aufgefüllt wurde. Taschentücher waren ebenfalls leer und wurden nicht aufgefüllt.
Zimmerservice kam nur, wenn man das Schild raus gehangen hatte. Grundsätzlich ok, aber wenn keiner kommt, sollten auch die Münzen für Freigetränke dort liegen. Das passiere leider nur für einen Tag.
Insofern waren wir nicht ganz so zufrieden dieses Mal.

Family_with_children

10/10

Exceptional

03 May 2026

wilma

Fijn hotel, vriendelijk personeel en erg mooie kamer. Ook fijn dat het toilet apart zit. Parkeergarage onder het hotel is ook echt super!

Partner

8/10

Excellent

28 Apr 2026

Lawrence

Het was een mooi en schoon hotel met een ruime familiekamer, alleen wij persoonlijk vonden de matrassen erg hard en dus niet heel best geslapen. Maar dat is natuurlijk persoonlijk. Airco was ook twijfelachtig. Parkeren was ook fijn omdat je niet buiten hoefde te staan. Voor €16 p/p mag het ontbijt wel iets beter, stond geen melk voor cornflakes bijv. Was net iets te duur voor wat je allemaaal kunt eten. Aardig en behulpzaam personeel. Dus over het algemeen wel een goed hotel.

Family_with_children

10/10

Exceptional

24 Apr 2026

Laura

De passage pour une nuit, personnel très accueillant, endroit très propre, beaucoup de choix pour le petit déjeuner tout était parfait

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

Amandine

Hôtel très convenable, personnel accueillant, chambre confort. Petit déjeuner plutôt diversifié

Partner

10/10

Exceptional

22 Apr 2026

Alexandre

Très bon Sejour dans cet hôtel.
L’hôtel est très propre et idéalement situé près d’un arrêt de bus pour aller à Disney.
Personnel agréable et accueillant.
Je recommande.

Partner

8/10

Excellent

21 Apr 2026

Cédric

Un séjour court mais plutôt bien dans l’hôtel. Le personnel a été agréable et efficace.

L’hôtel est assez bien situé et facile d’accès. Pour les personnes à mobilité réduite, tout est accessible.

La chambre est spacieuse avec un lit king-size confortable et des oreillers douillets.

Les équipements sont très bons : grande TV, sèche-cheveux, prise USB-A/C, cintres et penderies.

Nous n’avons pas pris le petit déjeuner lors de notre séjour.

En revanche, je suis un peu déçu par la qualité des matériaux pour un établissement 4 étoiles. Tous les éléments font assez bas de gamme. Par ailleurs, malgré une ouverture récente des éléments sont déjà endommagés dans la chambre (porte, sol lino de la salle de bain, armoire, encadrement de porte qui se dévisse).

S’agissant du ménage, la chambre était globalement propre mais dans le détails nous avons pu remarquer que l’intérieur des meubles n’étaient pas fait (papier, mouchoir usagés, déchets). Cela a été signalé à la réception de l’hôtel. Par ailleurs la platine de chaque ascenseur est toute collante.

À noter que certains espaces à l’extérieur sont encore en cours d’aménagement mais cela n’impacte pas le séjour.

Hôtel globalement bien et idéal pour un séjour à Disneyland Paris.

Partner

8/10

Excellent

21 Apr 2026

Coby

Parkeren prima

10/10

Exceptional

18 Apr 2026

Marie

Ras

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