Name: Relais Spa Val d'Europe
Address: Rue Des Grands Prés, 1, Chessy, 77700, FR

Relais Spa Val d'Europe

Paris · France

Rue Des Grands Prés, 1View location

100 reviews shown

10/10

Exceptional

20 Jul 2026

Greg

Great hotel. Clean and safe. Big rooms.

Partner

2/10

Poor

18 Jul 2026

Lashea

I recently stayed at this hotel, and my experience was extremely disappointing. When I checked into my room, I found stains on the bed cover. I notified the front desk and requested clean bedding. Instead of having a staff member change the sheets, my son was told to do it himself. I found this to be unprofessional and unacceptable.

The following night, I discovered stains on the bed sheets again. I found this to be very unsanitary and concerning. Clean bedding is a basic expectation when staying at a hotel, and I should not have had to deal with these issues during my stay.

I also left feeling that I was treated differently because I am Black. The way my concerns were handled made me question whether race played a role in the level of service I received. While I cannot know the reason for certain, this was my genuine perception based on my experience, and it left me feeling disrespected and unwelcome.

Because of the unsanitary conditions and the way my concerns were handled, I am requesting a partial refund. I hope the hotel takes this complaint seriously, improves its cleanliness standards, and ensures that every guest is treated with professionalism, respect, and fairness.

Family_with_children

10/10

Exceptional

18 Jul 2026

Sandeep

Excellent concierge service to Disneyland. Very convenient.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Rowan

The room was clean, spacious and very comfortable. We used it as a base for our family of two adults with our 3 and 6 year old children while we visited Disney. It was excellent for this, with multiple shuttle busses run by the hotel available for direct transfers on demand. The busses can carry 8 people comfortably, plus lots of luggage including prams/strollers without having to fold them. This makes for rapid loading and unloading with little fuss - great when exhausted at the end of a long day! The drivers were excellent and the exclusive shuttle service is a massive bonus to the hotel. The location and ease of getting to the parks would make this our first choice for accommodation next time we visit, and we highly recommend it to others.

We didn’t get a chance to use the restaurant or pool because we were out every day, but they looked great.

We stayed in an executive room and the full minibar was included in the price, and restocked every day which was a nice bonus.

There were no laundry facilities in the room, but there is a shared laundry room in the hotel. Tokens for use of washer and dryer were available for purchase.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Rachel Melissa

Our stay at Relais Spa was absolutely wonderful. We could not fault the staff, cleanliness, food or our fantastic suite. Loved every moment of being there and are planning on returning next year!

Partner

10/10

Exceptional

03 Jul 2026

Adilane

The morning shift was not to good after a 12hr flight all we wanted was to check in we got there about 30min before check in time they asked us to wait a bit we sat in the lobby for 1hr and the girls in the front desk never let us know our room was ready if i would have never got up from the chair and asked we they would have never let us know our room has been ready…however the night shift was AMAZING they were very helpful, informative, kind and knowledgeable and very fast at picking us up and taking us to Disneyland

Family_with_children

8/10

Excellent

01 Jul 2026

Ajay

Pool
Spa
Proximity to disney

Family_with_children

8/10

Excellent

30 Jun 2026

Andrew

Hotel is perfect location for Disney and shopping transfers to Disney was a fantastic service, rooms and pool amazing however, although the breakfast offered a decent choice there were days when several breakfast items were not available, which left limited options despite the breakfast still being available for several hours. The hotel staff were helpful and pleasant but that did not extend to restaurant staff who were very unhelpful which was the only issue we had with the hotel. Despite this I would totally recommend and would not hesitate to stay there again in the future

Family_with_children

8/10

Excellent

30 Jun 2026

Sam

Very convenient room for Disneyland Paris. The free shuttle (on demand) is a real plus. And the Kitchenette is perfect for small meals or snacks which was great for us with a two year old. One day we were left without any towels but otherwise very good and would stay again.

Family_with_children

10/10

Exceptional

28 Jun 2026

Tina

Hotel is a great location for Disneyland. Rooms are nice and clean and shuttle service is great.

Wouldn’t recommend the breakfast however, selection is poor and food is cold.

Other than that the hotel itself is lovely!

Family_with_children

8/10

Excellent

28 Jun 2026

Andrew

Hotel free Shuttle services to Disney very good and reliable.
Breakfast choice very good and plentiful
Swimming pool a great way to relax after a day in the park!!
Only negative was the barman in the hotel bar needed some help in cleaning tables and serving we had 35mims wait for drinks on two separate occasions, waiters bringing food should clear tables and check if you’ve got everything you need!

Family_with_children

10/10

Exceptional

27 Jun 2026

Karen

Great location for shopping and Disneyland Paris. Shuttle was a very nice Bonus! Great Reception, friendly and helpful. Super clean room with nicely appointed kitchen. Daily maid service was excellent. I will book again for sure!

Self

10/10

Exceptional

25 Jun 2026

Matthew

Loved the family room with the dividing doors between bedrooms as that afforded us some privacy as-well as much needed space for the kids.

The indoor pool was lovely and kids really enjoyed the ambience.

The hotel is close to Disneyland parks. It was a bonus that the hotel offers free transport to and from the parks whenever this was needed.

Family_with_children

10/10

Exceptional

22 Jun 2026

Danielle

Perfect

Family_with_children

6/10

Pleasant

20 Jun 2026

Abdulrahman

The hotel was nice for 4 star hotel. The room was huge and clear. The location is nice with quiet especially after you come back from Disneyland. It is amazing to have a shuttle service to Disneyland.

The service can be improved especially housekeeping service. I did not leave the sign Do not Disturb and the room was not cleaned although there was a little button for “Don’t Disturb” also in addition to the sign which I was also disabled but no one came to clean the room. Also, when ordering extra sheet, there was an issue with staff’s tone and disrespect.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Hollie

Everything was amazing, this was our second time here. Beds are huge with luxury bedding. Rooms are large and clean only reason for 4 star was amount of dust floating in the air (we just opened balcony door for a while to resolve) however rooms were clean and we were happy with the room service. Water provided daily. Great little kitchen with microwave hob and fridge. All you need. Shuttle service was a little slow waiting to be taken to Disney - we decided to take the train one stop most days to save time but great for families! Pool and spa is a huge plus however sauna door was hanging off and out of use for our stay the steam room was great. Pool and jacuzzi were a little chilly but you are able to sit in comfortably and refresh from a busy day. Rooms quite sound proof with extra door between bedroom area and hotel room door. Staff all day extremely helpful friendly and attentive. We will be back!

10/10

Exceptional

12 Jun 2026

Jemma

Lovely hotel, pool very nice, great that there is adult only time. Restaurant is amazing

Friends

4/10

Poor

12 Jun 2026

Nadege

The patio need new furniture
Friendly staff.
The rules of the hotel about none access to the pool under 16 and none access to the gym for teenager under 18 is not working for our family.
I don’t recommend the hotel to family with teenagers.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Angela

Suite was dated and in need of some repairs.
Clean and tidy.
Refreshments replenished daily.
Turn down service for sofa bed
Tried room service on two occasions and could not get an answer. When checking with receptionist I had details correct they simply said ‘maybe they were busy with another guest’
Service in hotel bar for food was very slow
Spa was ok.
More lifts needed as we were constantly waiting on a lift.
Would not stay again. Expensive and expected better service for the price.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Gustavo

The cleaning service after the first night wasn’t done properly.

Requested a taxi one day in advance to get to the airport.
The staff never reserved it, I almost lost the plane.

Family_with_children

10/10

Exceptional

04 Jun 2026

Jennifer

Breakfast great, good choice

Friends_and_family Friends

10/10

Exceptional

03 Jun 2026

SHAMIRA

Wonderful service. Great free shuttle to Disneyland Paris and the shopping centre is close less than a five minute walk! Hotel is clean and staff very friendly! Would highly recommend

Family_with_children

10/10

Exceptional

02 Jun 2026

Phillip

Great hotel experience. Amazing service and above expectations. Will definitely return.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Athanasios

Good shuttle bus service, rooms were clean and staff was very helpful.

Family_with_children

10/10

Exceptional

30 May 2026

Shirley

Enjoyed the stay. The staff was friendly. Close to restaurants and mall. Private shuttle to and from Disneyland. Breakfast was good to get morning started before a full day of Disneyland.

Friends_and_family Family

8/10

Excellent

30 May 2026

Benjamin

Overall I’d stay here again. All categories were great.

One big difficulty which was beyond the hotel’s control was a 4am fire alarm and evacuation because someone was, allegedly, smoking in their room. There was no more sleep after that, which made the following day a particularly tired one. Not great on a short break.

No apology, acknowledgement or recompense for the fire alarm.

Self

10/10

Exceptional

25 May 2026

Nathalie

Beautiful room with a huge bed, we slept very well. Excellent location, 20 minute walk to Disney and a 5 minute walk to the Main Street with shops and restaurants. Great that you can access the spa everyday as a guest.

Partner

6/10

Pleasant

25 May 2026

Jonathan

Pull out bed was quite hard, leaky bath/shower, laminate wood floor had gaps that kept moving. Shower took a long time to get warm and the layout of the junior suite was strange. Overall it was ok but in our view was not 4 star.

Family_with_children

10/10

Exceptional

22 May 2026

Jayveehgail Joy

Will recommend! Esp when travelling with kids.

Family_with_children

10/10

Exceptional

19 May 2026

Leslie

Very modern, clean and comfortable hotel. The staff was very friendly and helpful. The shuttle to Disney was very useful. Breakfast was delicious.

Family_with_children

10/10

Exceptional

16 May 2026

Courtney

We were pleasantly surprised! Loved our stay here and will definitely come again if we come back to Paris! Staff was very kind. Access to the Spa was a wonderful treat! And a free shuttle/car to take you to Disney Paris! No need to take the train, although only a 4 min walk away if we changed our mind.

Partner

10/10

Exceptional

07 May 2026

Tak Cheung

Overall, I have had a very positive experience. The room is impressively quiet and clean, providing a very comfortable atmosphere. I also find the location to be excellent; being so close to the RER A station is incredibly convenient for travel. Furthermore, your shuttle bus service to Disneyland Paris is very well-organized and has made my trips to the park seamless.
I do, however, want to mention one small issue with the bathroom design. Because there is no shower curtain, the floor tends to get quite wet after a shower. I thought you might like to know this, as it can make the tiles a bit slippery.
While I haven't had the chance to try the spa facilities, the rest of my stay has been wonderful, and the staff have been very helpful.

Partner

8/10

Excellent

30 Apr 2026

Lisa

Great stay. Would return soon

10/10

Exceptional

16 Apr 2026

Exceeded my expectations, lovely breakfast, room was clean with great toiletries. Staff at the front desk were great and the free transfer to Disneyland was a real plus and the drivers were all lovely. Would recommend this hotel !!

8/10

Excellent

15 Apr 2026

Vicky

Hotel is clean and modern with the bonus if an on demand shuttle to Disney. Unfortunately the breakfast items were not hot and barely warm. They need a better hit plate or microwave to heat your breakfast.

10/10

Exceptional

14 Apr 2026

Patricia

The highlights of the Relais were the staff: everyone from the front desk to concierge and restaurant were outstanding in kindness and assistance (the reason for the 5 stars); the pool: just lovely but definitely for adults; the shuttle to Disney was very nice; the so so parts were the beds: the sofa bed was very uncomfortable and the king bed was okay; the breakfast: lots of choices but prep could have been better. The hotel could use a bit of sprucing up as furniture was well worn, floors had gaps, faucets were mineralized.. In spite of the minor complaints we really enjoyed our stay.

8/10

Excellent

14 Apr 2026

Amanda

Room was a little tired in places, but clean and comfortable. The shuttle to and from Disney was very slick and made the long day seem seamless. The spa was an excellent experience and helped ease the tired legs from a day of walking at Disney.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

charlaine

Great hotel, very polite staff.
Shuttle to Euro disney was easily arranged.
Staff very happy to help.
Very clean.
Swimming pool and spa area was clean and i children only allowed in certain times so if you wanted a quiet relaxing tile you can

Partner

10/10

Exceptional

04 Apr 2026

Kelly

Fast easy close stay to Disneyland

Family_with_children

10/10

Exceptional

31 Mar 2026

Karen

Only stayed one night. Staff are friendly and knowledgeable about the area. Restaurant food was very nice. Nice shuttle to Disneyland.

Partner

10/10

Exceptional

25 Mar 2026

Shannon

Excellent Hotel and spa my go to hotel. Never disappoints. Great location to metro dining and mall. Nice quiet place from the center city Paris noise.

Self

10/10

Exceptional

13 Mar 2026

Art

Easy to find and location close to a metro station. 5-10 minute walk to shopping.
Breakfast had a good variety of foods for everyone.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2026

Nicola May

Pool was great

Family

8/10

Excellent

22 Feb 2026

Jeannine

Room was clean, swimming pool was lovely, location was good for getting into Paris and Disneyland. Good free transfer service provided by the hotel to Disneyland. The staff were all very helpful. Sometimes slow to replace things in the room like the shower gel. Overall enjoyed our stay 😊

Family_with_children

10/10

Exceptional

20 Feb 2026

Simon

Good rooms extremely helpful staff and shuttle to Disney very handy

Family_with_children

8/10

Excellent

20 Jan 2026

shonntay

never received the breakfast staff was great

Leisure Family

10/10

Exceptional

19 Jan 2026

Tina

Staff were very attentive, spa and hotel amenities were lovely for our short break . The hotel was a 10 mins drive to Disney with a complementary shuttle. Would happily return .

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Erle

Highly recommend Relais Spa Val d’Europe. The staff are excellent, and are both friendly and true professionals. We had connecting rooms for our family, and they were comfortable, classy, and had lots of space for us. Breakfast was also great, lots of choice, and it was peaceful and relaxed while eating. A short 5 minute walk to the RER station, in a safe area, and a very convenient and quick shuttle to Disney. We are very happy that we chose this hotel.

Leisure Family

10/10

Exceptional

13 Jan 2026

ismail

Ideal location for outlet mall shopping

Friends_and_family Family

2/10

Poor

12 Jan 2026

Victoria Rose

Our deaf Uber driver got assaulted by a staff member after Uber driver didn’t hear him having a go due to being deaf… totally unacceptable. He beeped, then as the Uber was helping us get the suitcases into the car the staff member started shouting again the driver was deaf and he was French so we didn’t know he was shouting at us, then as the Uber driver tried to get back into car, the staff member grabbed the guy and another staff member had to run out of the hotel to pull him off the driver. Very disturbing and not nice. Hotel don’t seem to care that a member of staff on duty physically assaulted someone- he should be sacked for misconduct. Also the beds were not changed for the week we were there and room was not cleaned very well. They got our room mixed up with someone else’s and tried to charge us for a service we didn’t use!

Leisure Partner

8/10

Excellent

06 Jan 2026

Rob

The room was cleaned once during our 3 day stay after requesting it. Overall staff were lovely, great pool and fantastic location, would highly recommend

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Neil

Courteous staff, lovely cleaners, and great facilities. Very close to Disneyland and a shuttle was provided, although only negative was we booked on the understanding there was a private car available for their top room class but this was not to Disney!

10/10

Exceptional

04 Jan 2026

Fred

Friendly staff, easy shuttle to Disneyland

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Carlos

Very good hotel, the staff five star I have recommend this hotel

10/10

Exceptional

02 Jan 2026

Stoian

The room gets cleaned every day; they provide a car to Disneyland, which is a big PLUS; the drivers are polite, and the staff is kind. They allow kids at the swimming pool at specific times. I would go back.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Stuart

Would definitely recommend hotel. Great stay with the family.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Minna

Clean, lovely pool area, good breakfast, free transportation to Disney. Close to station and shopping centre. Pleasant and helpful staff.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

ka ming

All top class level , full house during Xmas season, we still enjoy our B'fast on time , a nice Spa hotel indeed..

Partner

6/10

Pleasant

27 Dec 2025

David

Room was too hot! I called the front desk for help and they made it hotter! Had to sleep with the windows open and listen to traffic noise all night. Otherwise, room and staff were good.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Wei Jiang

Outstanding staff, great location & shuttle to Disneyland

Leisure Family

10/10

Exceptional

23 Dec 2025

Karen

Clean room great facilities staff efficient and friendly

Leisure Family

10/10

Exceptional

15 Dec 2025

Lillie

Good Location

Bed is so so comfy, best night sleep I've ever had

Beautiful Hotel

Leisure Partner

8/10

Excellent

14 Dec 2025

Nikki

The staff was great. The room was all right. Nice inconvenient location close to Disneyland Paris, the gentleman’s who picked me up and dropped me off at the park were awesome.
There was some issues with the sink faucet and a little bit of a smell of mildew.

I only had an issue with me checking out a day and half early and we tried to come with a resolution but I just lost money on a night . I Try to negotiate maybe a breakfast but they didn’t budge.

Leisure Self

10/10

Exceptional

09 Dec 2025

Ian

Room was fantastic, staff helpful, it was quiet & relaxing.

Merci beaucoup Relais Spa val D’Europe.

Business

8/10

Excellent

05 Dec 2025

nicole

Pro: The front staff was great ! The shuttle driver , forgot his name , but he had glasses and black hair. Super nice and prompt on picking me up at Disney Paris ! Convenient location. Safe. Clean.
The spa was a nice bonus.

Con: the room was not lite very well. There was some mold in shower . The faucet on sink leaked when opened even gently.
Unfortunately, I had to check out a day early and it was non refundable . I asked if instead on one of the days I was there if I can get breakfast since I lost $160. They did not budge, and Expedia tried as well. The spa was great however shower sandals to use inside pool area would of been nice instead of wearing fabric slippers and getting them wet and gross.

Self

10/10

Exceptional

03 Dec 2025

Armina

Friendly staff

10/10

Exceptional

01 Dec 2025

Katie

Fantastic hotel as always, we were even offered a room upgrade.

Partner

10/10

Exceptional

09 Nov 2025

Richard

Excellent facilities, courteous and helpful staff

10/10

Exceptional

07 Nov 2025

Shannon

Great stay close to metro and lovely spa great lil escape from city center

10/10

Exceptional

06 Nov 2025

Allie

The room offered great space, very close to food venues, grocery, shopping & Disney.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Eric

Nice hotel a 25 min walk or 2 min train to Disneyland. Spa was nice. Bar and food options were great. Only complaint (no different than any other euro hotel) is the shower!! Only a partial glass window which led to lots of water on the floor. I’m used to it now but just wish hotels would figure this one out… otherwise would 100% stay again!

Partner

10/10

Exceptional

28 Oct 2025

Caroline Mary

Beautiful clean room, lovely swimming pool , friendly staff everywhere making it a fantastic break for my 10 yr old grandaughter and myself . The closeness to Disney , shopping and train to Paris makes it an ideal location .

Leisure Family

10/10

Exceptional

20 Oct 2025

Audrey

Hotel is a fab place stayed here maybe 10 times great location for shopping and Disney will be back

10/10

Exceptional

19 Oct 2025

Catherine

Delighted with this Hotel, has everything we needed ! Would like to return for another visit

Leisure Family_with_children

10/10

Exceptional

19 Oct 2025

Nicholas Andrew

The service was really good and it was close to shopping, transportation, and Disneyland Paris.

10/10

Exceptional

11 Oct 2025

jenny

Lovley hotel with a great pool with a jacuzzi. Staff are very polite and helpful. Shuttle to the parks is great.

Leisure Friends

10/10

Exceptional

09 Oct 2025

robin

Great location to stay.
Easy shuttle ride to Disney.
Train station a short walk to visit the site in Paris.

The room we were in had a kitchenette with everything you need to make meals.
The restaurant has excellent food. Bar area has live entertainment and reasonable drinks and food as well.

The morning breakfast is awesome with so many selections there is no way anyone could not find something they enjoy.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Susanne

Have stayed at this hotel multiple times. It’s a great position for visiting Disney or days in Paris city centre. Easy access to the train. Shuttle bus to the Disney parks. Close to supermarkets and a huge shopping centre which includes a designer outlet mall too.
Rooms are spacious and well laid out. The spa is a great add on too.

Leisure Family

10/10

Exceptional

04 Oct 2025

Lindsey

Fab shuttle service

Amazing size room, great amenities and the shuttle service to DLP was fab.

Friends_and_family Family

6/10

Pleasant

03 Oct 2025

Wayne

Bed mattress need replacement.Rooms are very dated .

Leisure Partner

10/10

Exceptional

30 Sep 2025

Cesar

Very good

Leisure Family

10/10

Exceptional

29 Sep 2025

Myrna

Friendly staff and made it feel welcoming especially with kids.

Leisure Family_with_children

10/10

Exceptional

26 Sep 2025

Binh

Clean, comfortable bed, drinks and breakfast included in junior suite executive. Convenient shuttle to Disney themed parks

Leisure Family

10/10

Exceptional

23 Sep 2025

Myrna

Location was on point.

Leisure Family_with_children

10/10

Exceptional

18 Sep 2025

Sharon

Loved the hotel! Amazing location, very clean, great spa and spacious room.
The breakfast had good selection but they need to come prepared to the peak at around 09:30. most of the time the omelette was empty and I waited sometimes 15-20 minutes for it to arrive. Same with potatoes and salmon fish.
Also I didn’t like the shower’s door- the floor was always wet.
Other than that everything was good and the Disneyland shuttles were very convenient.
I would definitely go there again!

Leisure Family

10/10

Exceptional

11 Sep 2025

Ravi

The staff was extremely helpful and always willing to assist with any of our needs. This is our second stay at this hotel and it was better than the first. I particularly enjoy their steam room and also sauna. The honey soap that they market here is something amazing!

I will know that we were promised to cocktails as VIP members, however, when we arrived, we were offered one mocktail card at the front desk and one mocktail card in
the room. I wasn’t so much of a fan a fan of this.

Leisure Family_with_children

8/10

Excellent

07 Sep 2025

Verified traveler

All was good (except the sofa bed)

Really enjoyed our stay.

The beds in the room seemed very comfortable the sofa bed not so much, never missed my own bed so much after a few nights on that.

Bedrooms were cleaned and replenished well.

Breakfast was good enough but nothing exceptional and found the restaurant menu limited but the food was tasty.

The service to get you to and from Disney was flawless, i was actually quite suprised how easy and fast this was. This really convinced us we'd made a good choice booking here. Even after staying for the lights display at Disney, we were back in our hotel room in no time at all.

The pool is nice and not too cold, unfortunately the hot tub was not working during our stay. Did make use of the sauna though.

The gym is small but has all you really need, a flat bench with a barbell would have been nice and soe heavier dumbells but i managed to get a good workout.

The bar is quite expensive but a nice place to chill with a nice selection of spirits and cocktails.

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Lisa

We love this hotel, the staff are so friendly and helpful, particularly the concierge who are often very busy but so genuine and helpful with the shuttle service. It’s the perfect hotel to stay for trips into central Paris and Disneyland without being overwhelming. The spa is amazing and we will definitely be back.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Khalil

Helpful information and friendly staff

Leisure Family

6/10

Pleasant

03 Sep 2025

Inez

We liked the swimming pool where there was a quiet room where you could relax with a cup of lovely tea

Leisure Family

10/10

Exceptional

01 Sep 2025

katie

Amazing hotel with welcoming staff. Restaurant and bar were quiet, perfect for a quiet drink with my partner. Food was amazing. Food in the hotel is a tad more expensive but worth the price. Theres also several restaurant near by, massive shopping mall round the corner and a lovely bakery just across the road

The car to disney land takes and picks you up when your ready. So theres no stress of making sure you get back on time. Last car is at 11.30

Leisure Partner

10/10

Exceptional

01 Sep 2025

Toral

This hotel is lovely. Rooms come with small kitchen.
Has a great Disney service to and from the park. No issues
Nice area

Leisure Partner

8/10

Excellent

31 Aug 2025

shobita

Excellent location, close to a large shopping centre & train station.
Room was pleasant and comfortable. Kids enjoyed the pool. Helpful staff . Enjoyed our stay .

Leisure

10/10

Exceptional

30 Aug 2025

Romina

The property is beautiful, staff is very attentive and the best part was the private shuttle that could drop you to the Disney Parks however please be aware that they do not take luggage at all. So when we moved from this hotel to onsite Disney property they wouldn't do that due to us having luggage. Not a big thing at all but would have been nice to know that that. The hotel deserves 10/10 as it is perfect.

Leisure Family

8/10

Excellent

28 Aug 2025

Adrian

Good location. Shuttle service and later checkout are the main reasons to stay here. Spa was ok. Rooms are a bit tired, bathrooms need renovating. Had an issue with some appliances in the room which were not fixed during stay.

Leisure Family

10/10

Exceptional

28 Aug 2025

Hannah

We had a nice stay and ate in the restaurant twice. As adults without children, it was the perfect location for Disney without the need for themed decor etc. Slightly lower score for commutation as we made a request on the first morning which wasn’t followed up, resulting in a later room change.

Leisure Partner

8/10

Excellent

28 Aug 2025

OLUBUSOLA MOJISOLA

Satisfied with my stay

Leisure Family_with_children

10/10

Exceptional

27 Aug 2025

Mrs Mandy

Great find!

Lovely hotel in a very nice area of Paris, ideal for the wonderful shopping centre nearby and Disneyland Paris.
Hotel was clean and the room good with a fridge and a roof terrace.
The spa was a highlight in the evening. Underwater lighting made it very relaxing in the pool, with a sauna and jacuzzi too.

Partner

10/10

Exceptional

26 Aug 2025

Suhasini

Our family (2 adults and 2 kids under 12) loved our stay at this hotel. The on demand shuttle to Disney parks was very much appreciated. The breakfast was lovely and didn’t feel rushed. The beds were super comfortable although I think the sofa beds in the junior suite could do with better mattresses. We also appreciated the second (albeit small and no sink to wash hands) shower and toilet for the kids. Also the little kitchenette was very very useful when taking some rest from all the walking from around the parks.

Minor points for improvement -
- the soap dispenser is not near the sink and hard for little ones to reach. This is basic design and easily resolved by repositioning the soap dispenser.
- water pressure for the shower was low
- the family pool times felt too short but we managed around this.

Otherwise, an excellent stay with super friendly staff, lovely and modern facilities. Would definitely stay again and/or recommend to friends.

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Alex William

Had a wonderfull time. Staff were very helpful. Would definetley come back.

Leisure Family_with_children