Ki Space Hotel & Spa

France , Paris
SERRIS, Avenue Johannes Gutenberg, 4
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100 reviews shown

10/10

Exceptional

24 Apr 2026

Janet

I was a little worried about staying at an off site hotel. I am 100% glad I did. Ki hotel was so clean, the pool was amazing, the room was spacious and clean and had a full kitchen. The shuttle thy provided to go back and forth to train station was reliable and frequent. Had a great stay! Would 100% recommend to anybody. They have their own honey bees on the roof and the restaurant and breakfast were outstanding.

Family_with_children

10/10

Exceptional

20 Apr 2026

Clive

Second visit. Very good hotel. Recommend it for families visiting Disney.

10/10

Exceptional

18 Apr 2026

May

Clean room , stay were very helpful

Family_with_children

8/10

Excellent

16 Apr 2026

Simon

Great hotel - perfect for family trip to Disney

Family_with_children

10/10

Exceptional

13 Apr 2026

Inderpreet

Excellent

8/10

Excellent

12 Apr 2026

Aimee Elizabeth

We stayed here for a short trip to Disneyland Paris. The free shuttle was the main reason we chose this hotel. The shuttles run at certain times and it takes around 10 minutes to get to and from the parks. Our sofa bed was not made up ready for our daughter when we arrived at the hotel but it was quickly resolved by calling reception. In future, we’d look at staying closer to the parks with little children. Although we had a small kitchenette in our room, there were no shops nearby for us to stock fridge. Given 4 stars due to location being a little less convenient for what we needed it for. Breakfast was nice but pricey.

8/10

Excellent

10 Apr 2026

Kirsi

Sauna and steam room etc not included in the room price and needs to be booked separately. Arcade room for kids - you need to buy a separate card and pay credits into it to play the games.

Indoor pool free to use and was great. Shuttle bus to Disneyland worked great but first bus was packed. Also check the timetable - there is breaks during the day.

First day we drove to Disney from another destination, had I checked the shuttle bus timings we would have parked at the hotel and taken the bus.

Short drive distance from other restaurants then hotel, it is in a middle of nowhere :-)

Breakfast selection basic, we did not eat in the restaurant so cannot comment on that.

Family_with_children

8/10

Excellent

10 Apr 2026

Natasha

Room was very spacious and lovely bathroom and facilities. I was just a little disapponted by the fact that online it said you would get an hour access to the Spa during the stay but it was €60 for 3 of us.
And there were a few stains on rhe sofa bed . Other than that is was very clean and staff were great 👍

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Qin

Lovely kid- friendly hotel. The rooms were very clean. The hotel was food was quite good. The pool is very nice and unusually warm - in a good way. One thing that was a slight problem was, in the room, it wasn’t equipped with the necessary in the kitchen area; no cutlery or bowls at all. The restaurant was excellent; breakfast good. ( there is a pancake machine!) Ideal for going to Disneyland. Hotel very busy - there was no availability to extend check out, which was unfortunate. There were some other hotel guests who were quite hostile, and spoke extremely rudely to us. We were meant to get some free drinks which we never got, but these are small imperfections. Overall, the hotel was great. I would recommend it for families going to Disneyland.

8/10

Excellent

09 Apr 2026

Leigh

Lovely hotel, nice pool and spa but pool
Was very busy.

10/10

Exceptional

08 Apr 2026

Lindsey

Friendly staff , good location for Disneyland . Great pool facilities and lovely food .

Family_with_children

10/10

Exceptional

07 Apr 2026

Najeeb

This is a new hotel a little bit away from town. There's a large parking lot but unfortunately paid. We used an uber to come and go. There is a scheduled shuttle however. The room is clean and hotel amenities are great. The walls and corridors are exposed concrete which is an interesting design choice. There are no keycards---when checking in, a QR code image is generated and can be downloaded to a phone.

Family_with_children

10/10

Exceptional

06 Apr 2026

Nathan

Would stay again

10/10

Exceptional

06 Apr 2026

Jordan

Everything was at a very high standard would definitely recommend to everyone

10/10

Exceptional

06 Apr 2026

Sarah

Lovely hotel

Family_with_children

10/10

Exceptional

05 Apr 2026

Scott

Staff were great and transfer was nice and easy to the parks

Family_with_children

10/10

Exceptional

05 Apr 2026

Neil

Lovely hotel which seemed brand new. Very family friendly with great facilities for kids. Shuttle bus to Disneyland was very useful, the rooms were a good size and the beds are very comfy. The little kitchenette is handy too.

Family_with_children

8/10

Excellent

03 Apr 2026

Ciara

Great location and friendly staff

Family_with_children

10/10

Exceptional

02 Apr 2026

Rafiat

Breakfast was good, hotel shuttle was reliable and the pool was nice

Family_with_children

10/10

Exceptional

02 Apr 2026

Tracey

The staff were so friendly nothing too much trouble
Room was amazing so clean and had everything we needed.
Loved Leo when we ordered room service .
Everything was fabulous

Family

10/10

Exceptional

01 Apr 2026

LUCILEIDE

Breakfast is great with multiple options, gym is complete for a full work out, pool has no shallow end for kids, restaurant staff was very helpful and dinner was delicious.. hotel is not close to Disney parks or any stores and restaurants.. nearby mall is 15 mins ago by car or taxi..

Family_with_children

10/10

Exceptional

01 Apr 2026

Joshua

Great hotel, very polite and attentive staff. Great location, excellent choice

10/10

Exceptional

30 Mar 2026

Danny

Perfect hotel. Probably the best we have stayed in staff are very nice and go out their way to make sure you use full access of the hotel. Room was spotless and spacious pool bar and resteraunt all perfect. Also great transport from Disneyland with free shuttles very regularly and only 15 mins from it

Partner

10/10

Exceptional

29 Mar 2026

Aracely

Clean room , family friendly. Good food.

Family_with_children

10/10

Exceptional

28 Mar 2026

Joan

We had an excellent stay! The front desk staff were very accommodating and made us feel welcome from the moment we arrived. The room was clean, spacious, and comfortable, which made our stay even more enjoyable. Breakfast offered a great variety of options, so there was something for everyone. The shuttle bus to Disneyland was also very convenient and made getting to the park hassle-free. We would definitely stay here again next time!

Family_with_children

8/10

Excellent

27 Mar 2026

Ayesha

Lovely stay for both couples, the only disappointment was we paid extra for some birthday treats and messages for each room, the messages were directly from the mother for a special birthday for both twins, the hotel only left the heartfelt message in one of the rooms and the other one just had a standard message from the hotel, this was a bit disappointing and unfair on one of the twins and very upsetting for their mother when she found out :(
Everything else was great!

Partner

8/10

Excellent

25 Mar 2026

Sarah

Clean, spacious, modern and you get alot for what you pay. I did have free drinks with expedia but I wish Ki space would have more options for the free drinks since I don’t drink alcohol. Please include the coffee at least otherwise every thing was spot on especially if ur planning to go to disney. The shuttle was late but that’s okay it was a busy day.

Friends

10/10

Exceptional

25 Mar 2026

georgia

It was a lovely hotel, very clean and a beautiful place and close to Disneyland the shuttles was very easy to get to but on the way back from Disney to the hotel it was very hard to find the shuttle we had to call up the hotel for them to tell us where to go. Also it would be nice to have more showers in the woman’s changing area for the pool and a hair dryer in there. Other than that it was a very pleasant stay and would definitely go back there again next time!

Family_with_children

10/10

Exceptional

24 Mar 2026

Yoan

Clean room | Staff | | Airport shuttle

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Mohana

Really clean, very close to Disney, super (free) convenient shuttle. Nice restaurant with good breakfast and adequate bar.

Downsides:
*restaurant charged for chimichurri sauce even though the menu item was tacos (very strange)

*always busy at the front desk, even though they have many people and stations, always seems like only one can answer at a time.

*the music selection at the bar was Nicki Manj, unedited (full of explicit lyrics) also piped into the lobby area for a hotel where there are children of varying ages.

*barkeep came to settle the tab, saying it makes it easier to close up at 11pm -- when it was 9:30pm

*we had two 'welcome' drinks included in our stay; they turned out to be flavored water made by a robo bartender (which we had to ask about on the second day, as they forgot to give it to us on the first).

All in all, nice property, nice people. Could use a bit more tightening up.

Family_with_children

6/10

Pleasant

22 Mar 2026

Alexander

The idea is great. Futuristic. And the beds are fantastic.

However, being located where they are. And the quality of what they’re selling, is extremely overpriced.
They take a deposit per night, which is 150 euros. So if you’re staying a few days, might want to take that in to consideration. Breakfast is sub par, and 60 euros a day. And they give us ”platinum members” two cups of sparking water or ”syrup” water, which is 3.5 euros. It’s kind of wild.

Friends_and_family Family

6/10

Pleasant

20 Mar 2026

Stacey

Stay was lovely, calmed & friendly. However when we arrived on the Sunday, we were asked to pay a deposit/fee for the room which would be refunded/bounced back within 2-4 days. Not received after 5 days. Re-read all emails and nothing states anywhere that this would have happened or be the case. This is a local hotel to Disneyland Paris (off site) however as I’m sure not everyone would be aware of this. No snack menu available. Was all restaurant menu, which isn’t available when you check in late.

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Vickey

Did take my pet

Family_with_children

10/10

Exceptional

13 Mar 2026

Dannielle

Room was lovely: new, clean and a great size. Pool was great addition too

Friends_and_family Friends

8/10

Excellent

08 Mar 2026

Paulette

Loved the room, pool and hotel design. We were disappointed that we were not able to have fried eggs or omelettes & no baked beans. We would have liked a bit more variety at breakfast.

Family_with_children

10/10

Exceptional

05 Mar 2026

Andrew

Great hotel, comfy beds, excellent dining options and a beautiful breakfast every morning to start the day, not forgetting the free bus to Disneyland Paris and the train station

10/10

Exceptional

04 Mar 2026

Lisa

Clean room, good location

Friends

8/10

Excellent

03 Mar 2026

Lisa

Lovely modern hotel. Reasonably spacious room. We stayed in a superior room. Comfy king size bed. Windows that actually open! A rarity in hotels these days.
There’s a big, light welcoming reception area leading directly to the bar which serves a lovely pint of 1664 blond.
The pool area was great with nice little touches like the jacuzzi area. Although very busy and crowded when we went on the Saturday evening. It was much quieter when we went back on the Monday after check out. The arcade kept the kids entertained on an evening while we relaxed with a drink in the bar. Very much needed after a busy day in the Disney parks!
We ate in the restaurant on our first night and to be honest the food was just ok which was a shame as we would have eaten there again if the quality had been better particularly for the price. Same could be said for the breakfast. Ok selection. kids were disappointed on the first two mornings as no crepes/pancakes. However pancakes were available on our last morning so at least they got a decent breakfast one day.
Shuttle bus to Disney was a definite bonus. Only took 15 minutes. We did miss the shuttle bus back on our first day due to our poor time management and didn’t want to wait almost 2 hours for the next one so jumped in a taxi. We did try to barter unsuccessfully the €25 that we were quoted feeling that it was overpriced given that the taxis route to the hotel was much shorter route than the shuttle bus taking just 5 minutes to get to the hotel.

Family_with_children

8/10

Excellent

03 Mar 2026

Victoria

The reception staff are fantastic and will always help and are very friendly.
Rooms clean but lack of decor , concrete unpainted walls make it feel cold .
Ipads to get in room difficult to use.
Some female staff at bar very rude and just ignore you completely.
Pool is lovely and it is a nice hotel but nothing at all around it .

Family_with_children

10/10

Exceptional

26 Feb 2026

Soraya

Excellent hotel

Family_with_children

10/10

Exceptional

24 Feb 2026

Gavin

From reception to restaurant everything and everyone were superb.

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Michelle

Room was very clean and the pool was great also very clean

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Michelle

3rd stay here. First time as the only adult with 2 small kids. Room was great, kids loved the pool we visited each day different times of day. Never used breakfast due to having a celiac child with us. Have used the bar for pizza and ordered in for gluten free pizza. Staff are lovely would highly recommend.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Benjamin

Great pool, bus service to Disney really good, loads of parking if you need it

Family_with_children

10/10

Exceptional

16 Feb 2026

Lindsey

Fantastic

10/10

Exceptional

16 Feb 2026

Donya

Rooms were really clean with good facilities. Customer service including room service was excellent. All staff very friendly and happy to help

Friends_and_family Family

8/10

Excellent

13 Feb 2026

Leo

Great room. Terrible shuttle for being in the middle of an industrial park.

Business_and_leisure

10/10

Exceptional

10 Feb 2026

Stanley Godfirst

Clean room, staff, amenities

Leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Karen Lesley

From booking in staff very helpful and friendly. Rooms immaculate and very clean. Modern hotel. Pool was great and open until 10pm which is great after a day at the parks. Transport to the parks excellent always on time. All in all a grwat stay.

Leisure Family

10/10

Exceptional

06 Feb 2026

Kubra

Clean rooms, friendly staff

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Charlotte

We arrived to a beautiful hotel, yes it seems to be in an industrial area, looks like they’ll be a lot of development around it but the hotel I really thought was outstanding. Staff are one of the friendliest I’ve come across.

The pool area is beautiful, lots of jets, seating and super relaxing. The hotel said it was €20pp to use the sauna and steam area, this wouldn’t have been worth it as nice as it is.

The room has a full kitchenette area, including dishwasher, coffee machine, some pods too. bathroom has a big waterfall shower - no bath in our room. The bathroom was small but adequate, towels, small amenities like shower cap. Hand wash and conditioner provided was lovely. Hairdryer, clothes steamer, safe in room, water machine on every floor. Bed was super comfy.

We arrived to the restaurants 1 year opening party, although we were staying here for Disneyland I loved that there was an atmosphere each night in the bar area.

Breakfast was plenty but more basic than the usual places. Still, there was enough to pick from, my friend is gluten free and they had bread/cereal etc.

The bus times to Disney are clear but DO check them every day as they change, we had no issues going to and from the park as we planned accordingly. The hotel also provide a direct taxi to Val De Europe for €6.

I think this property was outstanding for adults, children are welcome but having children myself I think the hotel is more geared towards adults.

Thank you for a wonderful stay!

Leisure Friends

10/10

Exceptional

30 Jan 2026

Jennifer

Great hotel! Clean, family friendly. Wonderful breakfast! Good dinner options on site. Great value for the cost. Would definitely stay again!

Leisure Family

10/10

Exceptional

26 Jan 2026

Fay

Beautiful hotel and clean rooms. The staff are also very friendly and helpful. I would come back again. Only downside is it’s quite expensive to extend your checkout if you have a later flight €30 euros per hour. Wish there were more shuttle bus times in the middle of the afternoon, as the hotel is in the middle of nowhere and you’ll need an Uber to get to the station and shops.

Leisure Family_with_children

10/10

Exceptional

20 Jan 2026

Liliana G

Nice hotel with a shuttle to Disney.
Loved the rooms

10/10

Exceptional

19 Jan 2026

Michael

Clean and lovely spa/pool area. Kid friendly and knowledgeable staff as well. Would definitely recommend anyone looking to do Paris but still be on a relaxing stay

Leisure Family

10/10

Exceptional

14 Jan 2026

Nohemi Espanta

Great location, 10 minutes from Disney + the shopping village. Very convenient parking, of course elevators are available. Great room size, clean and beautiful. The curtains were also great because they do great at blocking out the light. Would stay here again!

Leisure Family

10/10

Exceptional

14 Jan 2026

Sharon

Great location for Disney parks. Reliable free shuttle service to parks. Only issue was with the 10:25 timing as it wasn’t possible to make this after the fireworks display at 10 so we had to get a taxi back to hotel.
Staff absolutely lovely. Easy check in, friendly team at breakfast. Breakfast was nice, had all you needed, hot options, fruit, pastries etc.
Room wasn’t set up for us on arrival as we had requested. The bed was a double and we had requested twin, this was rectified by the time we had come back from dinner.
I would recommend this hotel to others wanted to visit the Disney parks.

Leisure Friends

10/10

Exceptional

11 Jan 2026

Shelley

Great pool, food and helpful staff. Beds very comfortable and clean rooms

Leisure Family_with_children

8/10

Excellent

08 Jan 2026

Lionel

Nice hotel, great swimming pool and next to Disneyland Paris.
Room was spacious and very clean.

Leisure Family

10/10

Exceptional

06 Jan 2026

Simon

Nice new fresh hotel, they have made some really nice touches and the amenities are great.

Nice bar and restaurant area.

Staff all very friendly.

Room was nice and bed was the best I’ve slept on in the years I’ve been going to Disneyland Paris.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Kanya

It was a good hotel with everything we needed, nice staff too

Leisure Family_with_children

2/10

Poor

03 Jan 2026

Philip

Under staffed so always long waiting to speak or order anything. Overpriced. Everything costs more. A demand for an additional 60 Euro deposit before being given access to the room. Claims to give a 4 star experience but falls far short of 4 star while charged 5 star prices. The shuttle bus from the rail station to the hotel while free runs unpredictably and with gaps greater than the promised every fifty minutes. A taxi is easier but will cost 30 euros.

Leisure Family

10/10

Exceptional

02 Jan 2026

nancy

Bed was comfortable and relaxing, and shower head was amazing!

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

James

Everything was clean and reception were very helpful with my euro disney ticket.
The pool was good but the spa wasn’t working properly, with the ice room out of action and the sauna wasn’t hot.
No towel hooks to hang towels or robes.
Hot breakfast isn’t very good it lets the breakfast service and offer down as the rest is very good.
Evening food was too expensive for the quality of product.
Shop was never open.
The hotel was generally very good just a few little things stop this hotel from being exceptional.

Leisure Family

10/10

Exceptional

31 Dec 2025

Kirstie

Excellent stay here for 4 nights whilst visiting Disneyland. Room was perfect for what we needed, made our own breakfast each day. Parking is easy and lots of spaces. Very close to Disney, Val d’Europe and some other little shops in Serris. Recommend Serris Market (similar to a small co-op or one stop) - 2 min drive or 10 min walk. Didn’t use the spa on this trip. We had a pizza and burger from the restaurant to take up to our hotel room. Delicious and very reasonably priced too! Lifts were always nice and quick and the water available on each floor was an added bonus! Bathroom was lovely and always cleaned to a high standard. We will definitely be back soon. Great find for us as annual pass holders!

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Julien

Une équipe dévouée à tous les points de contact ce qui rend l’expérience authentique et unique. Bravo !

Partner

8/10

Excellent

29 Dec 2025

HAO YUN 666

Great stay

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Julie

Beautiful hotel, friendly staff, close to disney

10/10

Exceptional

28 Dec 2025

Thea

Fab stay, everything as advertised- new, clean and stylish. The pool is nice and hassle free. There comfy chairs around the pool to chill on.
Just lacks personal service but everything is available if you ask. Ubereats is also easily to the hotel and not frowned upon by the hotel.
Worth noting that the shuttle bus is useful but there is only one every 50 mins. Boot taxis are readily available and approx £8

Leisure Family

10/10

Exceptional

18 Dec 2025

Nicola

We stayed here while visiting Disneyland and really loved our stay. The hotel and rooms are clean, well equipped and the staff were super helpful. The location is not great if you don't have a car as it's a bit out of the way on some kind of industrial park, so you can't walk to any shops, but this was fine for us as we were visiting for Disney and there's a great free shuttle that runs every hour or so during the peak hours and was never too busy. Overall we loved our visit and will be back!

Leisure Friends

10/10

Exceptional

16 Dec 2025

Gemma Manigbas

The room was clean and the staff are all kind and helpful

Leisure Family_with_children

10/10

Exceptional

14 Dec 2025

Gemma

Good

Leisure Family_with_children

8/10

Excellent

11 Dec 2025

Avi

Great

Partner

8/10

Excellent

10 Dec 2025

Korabeth

Did not use

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Oliver

Room spotless and perfect

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Mark

Hotel was brilliant, close the disneyland, shuttle was perfect, not busy like the other shuttles. Room was fantastic, loved it

Friends_and_family Family

4/10

Poor

03 Dec 2025

Nicole

When it was time to bring our luggage to the room, there wasn’t anyone available to assist us allegedly. There was a young man at the front desk but did not make himself useful to three females. I’ve never experienced such unpleasant encounters before in my travels. I would hate to inform any of my family or friends of this unpleasant situation.

Leisure Family

8/10

Excellent

25 Nov 2025

Curtis

Breakfast had a good variety. Water temperature was not very hot for shower and wash clothes were non existent.

Business_and_leisure Family

10/10

Exceptional

22 Nov 2025

Ronnie

Very impressed with this hotel.

Leisure Family

6/10

Pleasant

21 Nov 2025

Hana

New hotel,friendly staff..But we don’t like shower head, it was so dirty and morning we were waiting for the bus to transfer in Disneyland (it was cold outside)but bus didn’t come so we had to take Uber. We chose this hotel because of the transfer to Disneyland and ended up not using it even once.

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Amelia

Yes

10/10

Exceptional

17 Nov 2025

Pierre

👍

Leisure Family_with_children

6/10

Pleasant

16 Nov 2025

Ioanna

Rooms very spacious and efficient no negative comments there. Mediocre breakfast and snacks (which is what tried), there is lots of space for improvement. If you are going there for Disney park there are more hotels at a closer distance from the park and likely cheaper. I did not enjoy the vibe and design of the lounge and breakfast area.

10/10

Exceptional

03 Nov 2025

Ryan

Clean, nice pool and perfect for a Disney stay without having to be trapped in Disney town

10/10

Exceptional

01 Nov 2025

Louise

Very helpful and friendly staff, immaculate hotel. Fantastic pool and facilities, would highly recommend.

Leisure Family

4/10

Poor

31 Oct 2025

Maritza

A hotel on an industrial park with a shuttle once an hour and an expensive but poor quality restaurant. Rooms were lovely. Pool looked great but the chlorine was so overpowering it was uncomfortable to be in it for too long. Cheap and cheerful. Spent a fortune on Ubers.

Leisure Family_with_children

10/10

Exceptional

29 Oct 2025

Chada

We stayed there for 4 nights , staff are very friendly and helpful.
The hotel have free shuttle to Disneyland more thank 5 times a day. Easy to find and quick .
The breakfast was very good with options for everyone, and fresh bake.
Spa was clean and working perfectly.
Over all very good and recommended.

Leisure Friends

10/10

Exceptional

29 Oct 2025

Manjason Singh

This was one of the nicest hotels we have been to, highly recommend, no complains!

Leisure Partner

6/10

Pleasant

28 Oct 2025

Charlotte

Long queue. Room wasn’t ready so we had to wait. Very industrial location. Good parking, comfy bed, nice pool, easy access to Disney but shuttles weren’t running for a large portion of the day when we arrived.

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

Amanda

We loved the aesthetic of the hotel and the room. However, the Reception staff member who greeted us was unfriendly and unhelpful - we had already completed online checkin with passport and credit card details and had to do it again at the desk. When I explained I’d already done this she just shrugged. We were handed a traditional metal key for the room despite having logged in to get a QR code and were given no explanation. After about 5 minutes of struggling with both the QR code reader and the key to our 3rd floor room I headed back down to Reception while the cleaners took pity on my husband and let him in. I was accompanied upstairs by a different staff member who then showed me that I had to pull then push the door to get in - very complicated! It wasn’t until we checked out and I mentioned the difficulties to yet another staff member that we were told there was an issue with the QR codes and that we should have been informed. In the room there was only 1 of everything (teabag, coffee pod etc) but once we requested a second, as there were two of us booked in, they were supplied. It wasn’t until late that we discovered the shower gel holder was empty (I hadn’t brought any) and the bathroom extractor fan didn’t work. However what annoyed us most was that despite the Disney Shuttle advertised on the website as operating every 50 minutes, nowhere was it mentioned that there was a 5 hour break in the middle of the day so we were stuck for over 2 hours, waiting. Frustrating!

Leisure

10/10

Exceptional

25 Oct 2025

Wenzheng

Close to disney

10/10

Exceptional

20 Oct 2025

Jenna

Having the shuttle to the Disney parks was so convenient for our stay here, very clean!

Leisure Family

10/10

Exceptional

15 Oct 2025

Ziyi

Clean room
Family friendly
Great location

10/10

Exceptional

14 Oct 2025

Lacey

Wonderful stay

10/10

Exceptional

14 Oct 2025

mary

The staff at this hotel were super helpful. Very accomodating to hold pur luggage after our early arrival. They even let us change in the spa bathroom after an overnight flight. Once we did check in the bed and pillows were super comfortable. The bathroom alsonhad the biggest fluffiest towels I've ever seen. The free shuttle to the parks and train station were a wonderful perk. Ita a little farther then I expexted but thats on me. Bus driver was efficient amd very prompt.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Laura

Naveed was very helpful.

Business Family

10/10

Exceptional

13 Oct 2025

Chiffon

We absolutely loved our stay here. Easy shuttle to and from Disney, delicious breakfast, fabulous pool and the staff were incredibly friendly and accommodating. We will definitely be back!

Friends_and_family Family

4/10

Poor

12 Oct 2025

Navpreet

The floor had dust gathered in the corners of the room otherwise ok

Leisure Family_with_children

10/10

Exceptional

06 Oct 2025

Emma Marion

The hotel was absolutely beautiful and very modern. The bed was comfy but the two singles do slide apart very easily which then creates a gap in the middle of the bed. The free transfer bus to Disney was very useful and punctual and driver was very friendly! We have zero complaints about our stay except the hotel held a 1st birthday event while we were there so we had no access to the facilities that night, when we went outside to collect our Uber Eats we found the guests attending the event were extremely rude and gave us very judgemental looks as we were not ‘dressed up’ and would not let us past.

Everything else was perfect and the pool was a really nice treat! We would definitely stay again!

Leisure Partner

10/10

Exceptional

04 Oct 2025

Scott

Lovely new hotel. The staff were great when they could not initially find our expedia booking. The rooms are fairly large and very comfortable. The gym and pool looked great although we did not have time to use them. The restaurant was also very good. Not cheap but reasonable for the quality. It is a about 15 mins to Disney Parks but they have a shuttle and plenty of Ubers available for under 20E.

Leisure Family