Name: Disney'S Hotel Cheyenne
Address: Rue Du Bœuf Agile, Paris, 77700, FR

10/10

Exceptional

04 Aug 2026

Katie

Just love the design of the whole place

10/10

Exceptional

02 Aug 2026

panayiota

Family Stay!

Family_with_children

2/10

Poor

02 Aug 2026

Corey

My stay was not up to par with what I have come to expect with Disney. My room was not clean and had bugs , so we had to switch rooms. My second room
was not much better. I did not get what I paid for at all.

10/10

Exceptional

01 Aug 2026

Hannah

Amazing the staff were amazing especially when daughter ended up awful toothache and they help with a pharmacy and gave us lots salt to rinse with xxx

6/10

Pleasant

31 Jul 2026

Kamil

Hmmm, it was disappointing for me regarding old building and cleanness. But, staffs were very helpful.

10/10

Exceptional

28 Jul 2026

Samantha

Amazing hotel

8/10

Excellent

26 Jul 2026

Jennifer

We stayed for only one night. The process for checking in and

6/10

Pleasant

24 Jul 2026

joanne

Breakfast wasnt the best, €25 was quite expensive.
Pedro who checked us in wasnt very polite, everything was a problem.
We had had a cancelled flight and had to travel from manchester to luton early hours so could have done without his dosmissive attitude

8/10

Excellent

23 Jul 2026

John

Staff very friendly. Rooms are a great size

4/10

Poor

21 Jul 2026

Nimsy

En las descripciones del hotel menciona que tiene aire acondicionado, el cual era inexistente. Los cuartos eran terriblemente calurosos, la unidad de “aire” no se sintio nunca, no bajaba de 20 grados, habia un abanico de techo solo de Adorno por que no echaba aire, y nunca atendieron nuestros reclamos. Para poder dormir tuvimos que abrir la ventana (que la apertura era como de 35 grados, abrir cortinas y desear que refrescara la noche. Lo unico positivo, las camas comodas….

Family

10/10

Exceptional

19 Jul 2026

Samson

Great location for the price. 10-15min walk to Disney Village and another 5 to the park entrance. AC works well in the room. Great themed location.

Family_with_children

10/10

Exceptional

19 Jul 2026

Jessica

Amazing hotel! So close to the Disney parks on foot or a shuttle to jump on! Kids absolutely loved the woodu themed rooms and the Starbucks on site was an added bonus! Will 100% stay again!

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Michelle

The room was very spacious and clean, the theming was very cute. The only drawback is ending up on the second floor with no elevators but it was manageable. The AC worked really well in the extreme heat keeping the room very comfortable. It would have been more convenient if there was a quick food option besides starbucks to grab a bite or snacks. I would not recommend the breakfast buffet, it was very crowded and the food was not great.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Angela

Room was clean, and spacious enough with plenty of hangers and a safe. Kettle. No fridge. Toiletries replenished daily. Rooms are getting a bit worn. Communal areas, stairs etc could do with hoovering. No lift. Buses aren’t very regular, maybe every 15 minutes. Takes about 15 minutes to walk via Disney Village which isn’t very attractive and very noisy. If you come by train it’s the same 15 minute walk. Staff helpful enough. Starbucks on site. Queues for breakfast looked long. €24pp.

Friends_and_family Friends

4/10

Poor

29 Jun 2026

Daryl

I’m a Disney fan. I’m platinum on Disney cruises and passholder for wide Orlando. I was so excited to take the kids to Disney Paris. Wow. This was an eye opener. Just a couple things that maybe it was my fault for expecting.
1) helpfulness? Not here. I went to the guest services a few times because I had questions. Like my kids needed some extra pillows? No. My wife got bitten by something, where can we get some first aid? Not here too bad. It’s really hot are there ice machines anywhere? No, go ask the bartender for some ice. I was flabbergasted at the attitudes. Like it was a problem to be talking to me. Fine. But then the amenities…
2) no ice anywhere. No fridge in the room. No ice machines in the hotel. I’ve never seen a hotel without an ice machine.
3) no quick service? None of the hotels in this stretch had a quick service or anything just crazy expensive buffets. We ended up taking the shuttle to Disney village and eating at rainforest cafe.

Bottom line, if you’re looking for somewhere affordable to stay, with basic amenities and friendly staff, this isn’t it. The rooms cheap(ish) I guess? Just be prepared for the rest.

Family_with_children

10/10

Exceptional

21 Jun 2026

Sharon

The room was decorated perfectly for the children and enough space for a family. We enjoyed our stay.

Family_with_children

10/10

Exceptional

13 Jun 2026

Matthew

.

Family_with_children

10/10

Exceptional

21 May 2026

benjamin

Great location

Family_with_children

8/10

Excellent

21 May 2026

Rebecca

Fun, clean large room. Close to Disney parks and shuttle was great. No fridge in rooms and rooms smelt a little musty but it was as expected

Partner

8/10

Excellent

12 May 2026

Nabila

Comfortable and good location

Family_with_children

8/10

Excellent

12 May 2026

Jessica

Overall, the stay was okay. The rooms are very basic, the hide-a-bed would not have been comfortable even for a small child. It did appear the sheets were left on from a previous stay. We did not have to use it. For a Disney resort, it was not as expected.

Family

8/10

Excellent

27 Apr 2026

Karen

This was my second visit to the Cheyenne hotel. The hotel is clean and very well themed . The breakfast was decent and has a good selection of food. The hotel is about a 15 min walk to the parks and has a shuttle bus for those not wanting to walk. My only issue was the time it took to check in to then be sent to another qué to collect my child's priority pass. Parking at the hotel was great and no issues getting a space

Family_with_children

10/10

Exceptional

25 Apr 2026

David

We have a fantastic stay at the hotel, the room was lovely and clean, perfect location near reception so the added benefit of being near the shop and Starbucks/restaurants etc . The staff were very helpful. The shuttle service was so handy too, we only waited 5 mins. Loved the perk of the early access to the parks when staying at a Disney hotel. Will definitely be returning

Friends_and_family Family

4/10

Poor

24 Apr 2026

Adriana

The luggage storage area was great waiting for transportation to the airport. There’s a Starbucks you can sit in while waiting. As for the rooms - beds weren’t comfortable, they were quite hard. There are no fitted sheets over the mattresses, only just a thin sheet and duvet cover. It wasn’t even checkout time yet and three times room service entered our room to turn the room over for the next guests while we were still there. There’s no mini fridge to store anything so beware especially if you have medications that need refrigeration.

Partner

8/10

Excellent

16 Apr 2026

Instrumental

The room was not very clean and for what you pay for it, I was surprised, there was actual poo on the back of the wall by the toilet flush button. It got us into the park an hour early and it had AC it wasn't the lowest on the list. The lowest on the list is the Santa Fe but I guess they don't have AC. It has a washer and dryer two washers and two dryers. You have to get tokens from the general store which I liked that. The buffet was extremely over priced $150 for 3 people for mid food buffet. I paid that much to eat at Walts inside the park. Overall I am not sure if I would return to this hotel. We did get to go on all the rides we wanted to by going in early each day and it was only a 10 minute walk to the park.

Family

10/10

Exceptional

10 Apr 2026

Mary

Handy coffee.machine in the room

Family_with_children

6/10

Pleasant

09 Apr 2026

Christopher

Three star hotel and could do with a refresh .

Family_with_children

10/10

Exceptional

08 Apr 2026

Kirstie

We always have a fab stay here! Staff excellent. Clean room and in a great location. We ate at Chuck Wagon one night and it was so lovely, plenty to choose from.

Family_with_children

10/10

Exceptional

28 Mar 2026

Caroline

Very helpful staff. The room was comfortable and spacious enough for two adults. The breakfast buffet had a good variety.

Family

10/10

Exceptional

22 Mar 2026

Steven

The hotel was fantastic with its western theme, the staff are really friendly. there was some dust in places and a cobweb on the wall but did not bother me enough as i enjoyed rvery moment

Self

8/10

Excellent

10 Mar 2026

Gillian

Room was clean and kept clean during our stay but was somewhat tired and basic. This was fine for us as we just needed a base but not the place for you if you are wanting something a little more luxurious.

Family_with_children

8/10

Excellent

22 Feb 2026

Maurice

Location for Disney is great. Shuttle service is regular. A fun play to stay at Disney. Staff verry friendly and helpful.
Buffet dinner is good.

Family_with_children

8/10

Excellent

10 Feb 2026

Alison

Room was spotless, no water stations to refill bottles but there were 2 on the room.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Valerie

Was amazing!
Great staff
Really helped to make our trip the best

10/10

Exceptional

02 Feb 2026

Sasaween

Room was perfect and was the theme of my sons bday and favourite character

Leisure Family_with_children

8/10

Excellent

28 Jan 2026

Jackie

Loved the theming and amenities. The cleanliness wasn’t the best, my socks were black from walking around the room

10/10

Exceptional

22 Jan 2026

natasha

Had a lovely stay room was lovely and warm. Loved the theme. Not far from the park at all

Leisure Family

10/10

Exceptional

11 Jan 2026

Hannah

lovely room, friendly staff and great breakfast

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Caitlyn

We loved the theming of the hotel, the village feeling was perfect!

Leisure Partner

8/10

Excellent

11 Dec 2025

Emma-Louise

Perfect location for visiting the parks

Friends_and_family Friends

4/10

Poor

09 Dec 2025

Yiting

Room feels very dated. After seeing the fireworks we have to rush back since the luggage storage facility closes soon after (to be fair there were still staff even though we were a few minutes late). But it would be much nicer if they could just deliver the luggage to our room. Overall just a place to crash with nothing special or magical.

2/10

Poor

05 Dec 2025

Kim

Not what I expected from a Disney hotel - having to take own luggage miles to your accommodation was really difficult and facilities were low grade and rooms were very small and did not have fridge / kettle
Air con would was set at a low temp and the room was freezing

Leisure Family_with_children

4/10

Poor

26 Nov 2025

Sarah-Jane

Sadly I have to rate low for our stay. I received a text message to say our Magic pass on my phone could be used to get in to our room. So after travelling

Leisure Partner

10/10

Exceptional

16 Nov 2025

Tracy

Very nice staff and nice hotel.

Leisure Friends

8/10

Excellent

06 Nov 2025

Hannah

Room was lovely, spacious, beds and pillows were perfect. Dont know if we couldnt figure out the coffee machine or if it wasnt working properly, wouldnt fill up a cup. And didnt get hand soap until the last day.

Leisure

10/10

Exceptional

01 Nov 2025

Kirstie

We love staying here! Room always spotless! We always request a low floor close to reception and we get exactly that every time. Another fab stay here!

Leisure Family_with_children

6/10

Pleasant

22 Oct 2025

Shashikiran Gaddehosur

Very mouldy environment

6/10

Pleasant

23 Sep 2025

Caroline

Great location but tired hotel

Hotel has a great location 15 minutes walk from the Park with a bus going every 12 minutes. Arrival was friendly and efficient.

Room was spacious with a room safe, Tv, coffee machine and kettle plus 2 bottles of Vittel mineral water. It is tired though, with the decoration and bathroom all looking worn. The bath drain was blocked so did not drain - I reported it to reception but nothing was done before I left. The hair dryer was pretty weak so you are better bringing your own.

On my day of checkout cleaners tried to barge in twice before 11am without knocking, which I found upsetting as I was getting dressed at the time.

For the money it was fine and the stay includes park tickets, which includes an extra hour of entry.

Friends_and_family Friends

2/10

Poor

21 Sep 2025

Keith

Awful customer service

8/10

Excellent

20 Sep 2025

Fay

While the overall condition of the hotel and service was great, certain aspects of the room did feel a little outdated.

Leisure Self

8/10

Excellent

19 Sep 2025

Thomas

Good location for Disney

10/10

Exceptional

13 Sep 2025

Shubhank

Dream place, property is in good condition. But the room quality is below standard for the money.

Leisure

8/10

Excellent

07 Sep 2025

Nicola

Nice basic hotel, we only booked it to gain early access to the parks.
The room was clean, a little outdated. The duvet covers did have some seams burst so a little attention to detail is needed.

Friends_and_family Family

2/10

Poor

30 Aug 2025

Verified traveler

Poor, old, cheap, try elsewhere

Very poor
Well worn - perhaps us understandable as very cheap
Security in the lobby with cigarettes INSIDE
- informed reception, took a video, not interested

Friends_and_family Family

6/10

Pleasant

29 Aug 2025

Paul

Convenient position and clean

10/10

Exceptional

28 Aug 2025

Samantha

Had an amazing stay. Staff were very helpful on arrival. Clean and comfortable. Made our Disney trip extra special.

Friends_and_family Family

6/10

Pleasant

25 Aug 2025

Sophie

This hotel is great as a rest stop to the busy days at the parks. It is basic but that’s reflected in the price you pay. If your just looking for somewhere to sleep and your now to worried about all the little extras then this is a great option. Staff were friendly and helpful and they maintain cleanliness of the whole site.

Leisure Family

8/10

Excellent

16 Aug 2025

Kritesh

We liked the Location, area around the hotel. Facilities and staffing. Check in and check out was smoothly done. Hotel provides transportation/ shuttle bus to the Disney park, very frequently.

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Stephen

Nice themed hotel with extremely helpful staff
Everything was very well maintained and the hotel was in a very good location for the Disney parks

Leisure Family_with_children

6/10

Pleasant

31 Jul 2025

Shelley

Really liked the layout, good for a family and well thought out. Only issue is that both the television and the coffee machine malfunctioned.

10/10

Exceptional

28 Jul 2025

Daniel

Excellent place to stay for Disney! 10 minute walk to the village and parks, we went with family and asked for joining rooms and this wasn’t a problem. Such a lovely place proper old western look we all loved it.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Alison

Perfect place to stay when going to Disney - the shuttle bus means that you can take breaks from Disney with kids and return several times a day without hassle. The rooms had everything we needed and the onsite dining, shopping and laundry made it a breeze with an 8 year old.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Michelle

We loved our stay at this hotel. We arrived at the hotel early and the check in staff got us a room early as we had flown in from Australia- which was very much appreciated. The room was lovely and clean and comfortable and the turning of the hotel was great.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Stuart Grant

I liked the distance to the parks and the theming.

Leisure Self

8/10

Excellent

28 Jun 2025

Laila

Stuff really friendly, room was clean enough and comfortable. The only downside really was that there was no mini fridge. Looks like a Disney rule.

Friends_and_family Family

2/10

Poor

21 Jun 2025

Peter

Queue 15 minutes to drop bags off. Queued 15 minutes for information desk. Went early for breakfast to avoid queues. Very few seats in reception.

Partner

10/10

Exceptional

13 Jun 2025

Samuel

Very convenient to Disneyland.

4/10

Poor

10 Jun 2025

Celine

It was close to the park which was very convenient. Staff not as welcoming. There is no lift and no one to help you with your luggage. No fridge in the room. No amenities and no water bottle. Rooms really far from reception making it hard to bring luggage.

Leisure Partner

6/10

Pleasant

10 Jun 2025

Hugo

Wonderful Hotel for the Kids.

Terrible service for Parents.

I really don't like to be negative, but i was very much disappointed with Hotels.com and Disney Hotel Manager.

My booking was for 2 adults and 2 kids (since the beginning). All ok in the confirmation email. When we checked in there was a huge mistake and the girls had no tickets for the Parks and breakfast. In their system they were put as babies!

I called Hotels.com, waited for long and was quite embarrassed... after more than 30 minutes of this situation... i had no option but to buy again... 362 euros gone and very frustrated.

Friends_and_family Family

8/10

Excellent

02 Jun 2025

Sarah

My son loved that he got to meet Woody. The park tickets being included in the price of the hotel was perfect for our family. I loved that the transfer company was able to find us super easy and all the staff were super friendly and helpful.

Family_with_children

10/10

Exceptional

01 Jun 2025

Rahul

Family and friends stay with a disneyland visit. Whole process was convenient and we were offered connecting rooms. Convenient baggage drop for entry to the parcs.

Friends_and_family Family

6/10

Pleasant

01 Jun 2025

Tara

As Americans used to Disney World, our expectations may have been high—but this resort didn’t deliver the Disney magic we hoped for.

Signage from the train station was poor, though luggage storage was smooth. When we arrived before the 3 p.m. check-in, staff told us all rooms are ready at the same time, but we never received a notification. Later, another staff member said the app isn’t used for check-in at all, which was confusing since we had completed online pre-check-in.

The hotel’s Starbucks was closed for renovations, and no alternative coffee options were provided—not what we expect from Disney. Dining is also limited unless you purchase the buffet.

The shuttle buses were great, but the rooms felt even smaller than Disney’s All-Star Resorts. We had water bottles in the room on arrival, but they weren’t replaced despite being told they would be. The playground was locked with no explanation.

Overall, we wouldn’t stay here again. It lacked the service and magic we associate with Disney.

Leisure Family

8/10

Excellent

21 May 2025

Charlotte

Outstanding staff, every staff member we encountered was brilliant! The only criticism was we didn't get a text until nearly 4 pm for check in and we travel with an 18 month old and were placed on the 2nd floor which wasn't ideal as no lifts thay we were aware of. But the overall stay was brilliant! We'll be back!

Leisure Family_with_children

4/10

Poor

15 May 2025

Anita

Disney hotel you unfortunately know what to expect

Pro: Staff was Overall very friendly and helpful

Con: rooms were very noise especially if you have a neighbor next to you, rooms were not clean (dust everywhere), no elevator for upper floors,
When we arrived at 2pm there was not even something open to buy drinks or something
as we waited for the room, breakfast was terrible - food awful, Coffee not drinkable, like a big foodhall only very good thing was the Croissant.

Friends_and_family Family

8/10

Excellent

08 May 2025

Emma

We had a really nice stay here. The bed is comfortable as are the pillows. The room is clean and has good amenities such as toiletries and tea and coffee making facilities. We like that the hotel offers a newspaper and magazine subscription during your stay free of charge. We found the QR code on the otherside of the resort map that's given to you upon arrival.
The breakfast wasnt that great, yes there were many options but the quality of cooked options wasnt the best. However, very nice continental selection.

We

Leisure Partner

4/10

Poor

05 May 2025

Troy

Overpriced and dated

This hotel is overpriced and dated. Virtually no amenities to speak of, rooms are dated and old, shower alternates between extremely hot and then freezing, cold, 25€ for average breakfast buffet. What more can I say?

Partner

10/10

Exceptional

25 Apr 2025

alan

we have a great experience..really convinient

Leisure Partner

10/10

Exceptional

25 Apr 2025

Holly

Fun Disneyland Paris Hotel

Fun Disney resort - very close to the parks. Great theming, friendly staff. Great food in the Chuck Wagon.

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

Gemma

So easy to walk to the parks. 10 lovely minutes along the calm and peaceful river - nice contrast the Disney hustle and bustle. Hotel theming was incredible.

Leisure Family

6/10

Pleasant

20 Apr 2025

Jennifer

The dining here is very bad. There is only one buffet restaurant and the wait in the morning is long. For dinner, you need reservations. There wasn't much selection. The shower was also terrible. It went from freezing to scalding even if you didn't adjust the temperature. On the plus side, the rooms are very large and the shuttle to Disney is fast and comes often.

8/10

Excellent

19 Apr 2025

Dave

WE enjoyed our two night stay at the property, the transport to the parks was ideal and quick. The rooms were very clean with good facilities. We found the staff to be very good and accommodated all our requests and questions. Dis not use any of the eating facilities as in the parks all day, the character meet and greet was the only area that was disappointing as the timing cut into the extra magic hour in the park.

Leisure Family_with_children

8/10

Excellent

30 Mar 2025

Steve

Ok basic disney accommodation

Basic, a bit tired but a good space to sray for a disney visit without breaking the bank.

Friends_and_family Family

10/10

Exceptional

02 Mar 2025

Angela

Although it has a shuttle service to the park i felt embarrassed getting it when i realised how close it is ,we walked down canal part and into disney village it was like 5 mins and that leads you into disney another 5 mins .there is always cleaners in the hotel rooms are nice . Staff are ok at check in and the information desk ,security staff on door a little hit and miss at politness but there security so its a bonus. We bought breakfast but wouldnt again to much money for what we liked and was hectic ,in the village theres a starbuvks a mcdonalds and a few cafes .the staff in the shop are polite . My only advice is take you own tea bags my friend has moaned all holiday about tea cos it seems to be fragranced alot there all in sll a great hotel id recommend

Leisure Friends

10/10

Exceptional

26 Feb 2025

Cameron

The best holiday we have been on. The rooms were cleaned and comfortable. The park is close enough to walk, however, buses are consistent making it easy to get to and from the park. Hotel Cheyenne felt safe and at times was very quiet. I would highly recommend to anyone visiting Disney.

Leisure Family

10/10

Exceptional

24 Feb 2025

Kimberley

Truly a magical day. Lovely rooms, 10/10 breakfast buffet and great facilities like very regular transport to the parks

Leisure Family

8/10

Excellent

19 Feb 2025

Jamie

.

Leisure Family

10/10

Exceptional

07 Feb 2025

leanne

Our second stay at the Cheyenne and we loved it! It has the everything you need for a magical Disney stay!

Leisure Family_with_children

2/10

Poor

06 Feb 2025

HAIBO

非常不方便的住宿环境，拖着行李箱，二楼没有电梯，得一个一个自己搬运
酒店很破旧，再也不去了

Friends_and_family Family

8/10

Excellent

01 Feb 2025

Hayley

Walkable to Disney ok for a budget hotel , not in the room a lot so it's ok just to sleep in and shower . Didn't use the breakfast option seemed very over priced .

Business_and_leisure Partner

10/10

Exceptional

26 Jan 2025

Amy

Amazing, kids loved it!

Family_with_children

10/10

Exceptional

26 Jan 2025

Amy

Kids loved it!

8/10

Excellent

22 Jan 2025

Robert

Enjoyed our short stay.

6/10

Pleasant

16 Jan 2025

Samantha

Rooms were tired and cold, bathrooms need some TLC showers were poor and old

Leisure Family

10/10

Exceptional

13 Jan 2025

Steven

Disney always go beyond to help the guest

Leisure Family_with_children

6/10

Pleasant

12 Jan 2025

Miss E

Nice idea bad execution

Overall the resort is a cool theme. The actual main buildings are in good nick but the rooms are very dated and in need of a proper refurb.

Partner

8/10

Excellent

12 Jan 2025

Stacey

It's a lovely place, although it is not ideal if you need a mobility scooter as all main doors open outwards, also everyone leaves pushchairs near the toilets so if you need the disabled toilet you can't get round. One member of the security staff was extremely rude, shaking her finger saying no when all I was doing was letting her know something was left by the luggage room late at night when there was no one around. Everyone else in the hotel was amazing and lovely especially the lady on the access booth in the hotel, she was so lovely but I can't remember her name

Leisure Partner

8/10

Excellent

09 Jan 2025

Jodie

the cafe/saloon didn’t have a lot of space to accommodate all their guests, that’s the only issue we had. Other than that, spectacular place to stay and the people were lovely

Friends_and_family Friends

10/10

Exceptional

08 Jan 2025

Adrienne

So cute and if you don’t want to go bankrupt on the bigger Disney hotels, this is such a sweet alternative.

10/10

Exceptional

07 Jan 2025

Louise

We were 4 adults in one room, loads of space, we will be back.

Leisure Family

10/10

Exceptional

26 Dec 2024

Mark

Last minute upgrade

Upgraded from an off site to an on site hotel two days before travelling, still using the booked passes, have to say it was worth the money for four reasons:

1) The two boys faces when they realised they were going to the Cheyenne and not the Campanile was priceless, the Cheyenne has to have the best theming.
2) The magic hour, everyone got to do their favourite ride which took the pressure off the rest of the day.
3) Not having to negotiate our way onto the shared bus to the Campanile,being able to walk back to the hotel or take the Disney bus is a joy.
4) Free parking and EV charging.

It all worked for me, the reduction in fast pass charges and the free charging took some of the sting out of the extra costs.

One thing on parking, like the rest of Disney there is work going on which reduced the car park slightly, on leaving on the Sunday there was people parking on the grass verges and anywhere else they could.

Only thing missing from the Campanile was the free breakfast.