Hotel Golden Key Prague

Czech Republic , Prague
Prague, Nerudova 243/27, 27
Show on Google | Website | Map

50 reviews shown

8/10

Excellent

06 Oct 2025

Adrian

Location was really good!

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Monique

Great centric location.

10/10

Exceptional

16 Jun 2025

Donna

Fantastic stay

Reception staff were excellent. Friendly and very helpful. The bed in our room was extremely comfortable. The shower pressure was fantastic and the bathroom had my favourite l’Occitaine products. Our room was on the lower ground floor which had access to a private garden area. Breakfast was good with plenty of choice. The location near the castle was perfect. Would highly recommend this hotel.

Partner

10/10

Exceptional

20 Apr 2025

Jose

Soft mattress, nice and clean great free breakfast

Great location, clean, staff was friendly, walking distance to everything, only a few blocks from the tram to the airport. most importantly, the mattresses were super soft, which is important for me. It was convenient and the free breakfast was awesome not boring continental but full on hot food.

Business

10/10

Exceptional

02 Jan 2024

Rachel

Xmas in Prague.

Beautiful building, welcoming and very helpful staff. Breakfast choices were lovely and plentiful every day. Location spot-on, central to all places of interest. Felt at home very quickly..always a good sign. Would definitely stay again!

Partner

8/10

Excellent

24 Oct 2023

Mark

Enjoyable 3 night stay

We had a junior suite which was very decently accommodated (room 13). Plenty of space and a very good sized bathroom/wc as well. Service and check in were pretty faultless and the hotel is also very well positioned for most of the major attractions in Prague. Only issues were that we found the lighting in the bedroom to be a bit on the dim side. The only other area which I think could be improved is the breakfast. While there's a really good choice of cold food stuffs and good coffee/tea making facilities, the hot food in the steamer was somewhat lacking - rather poor quality, anemic looking frankfurter sausages - and the supply of hot food would sometimes run out. On our first morning we arrived just after 9.30 and there was almost no bacon left and the beans were finished. We asked for the latter to be replenished, although got the impression this wouldn't have happened automatically given that breakfast service ended at 10.00am. Also, the heater wasn't particularly efficient at keeping food warm. Given the cost of rooms at the hotel I would have expected eggs that eggs would have been available to order from the kitchen. All told, a very good experience overall, with some potential for improvement. I'm unsure as to whether we would stay at the Golden Key again, although we found the staff to be friendly whenever we met them.

Partner

10/10

Exceptional

20 Jun 2023

Jenny

Very centrally located hotel close to Charles Bridge. Many convenience stores and shops in same street. We arrived early for check-in and luckily room was available. Lovely spacious room on ground floor with patio access and very clean. Grateful for friendliness and warm welcome. Caring receptionist arranged for packed breakfast due to early departure next day and being tea drinkers we were provided with a tea pot and tea bags. Coffee maker available in room.

Leisure Partner

8/10

Excellent

21 Oct 2022

Sofia

I had some issues with the light, but the stuff is friendly and location is amazing. The bathroom was a little dirty, overall not bad

Leisure Self

10/10

Exceptional

15 Sep 2022

Courtney

Cute hotel and in an excellent location

Leisure Family

10/10

Exceptional

29 Jun 2022

ZOI

Beautiful hotel, kind personell

Very pleasant stay, our room was big and comfortable, the whole hotel is both clasic and modern, the location is great. The whole area is a little expensive but you can reach all best tourist attractions on foot!

Partner

8/10

Excellent

07 Apr 2022

Mark

Nice but dim!

Nice and comfortable with a good powerful shower. The main bad point is the light in the bedroom. The overhead chandelier had 2 bulbs out but even with those working, it would still be dim
Saving grace were the two side lights
Overall though, a nice stay

Business

4/10

Poor

12 Oct 2019

Roger

Noisy at night. Stairs are uneven and hazardous. Bathroom lighting is dim. Shower stalls are poorly designed. Full width shower curtains would be nice!

Leisure

10/10

Exceptional

27 May 2019

Verified traveler

The whole property is beautiful and the breakfast very good.

Leisure Partner

10/10

Exceptional

26 Oct 2018

Victoria

Had a very nice couple of days in this lovely hotel. Great location, friendly and thoughtful staff.

10/10

Exceptional

24 Jan 2018

Sonia

Great hotel, friendly staff, perfect location

I love this hotel, This is the second time I stay at the Golden Key. I even recommended to a friend.

6/10

Pleasant

12 Nov 2017

Ryan

It's fine

Nothing specifically bad to say. The hotel staff like most Czech's aren't particularly inviting but aren't rude. We got booked to room 22 which is way smaller than the pictures and isn't great for two people. We asked for an upgrade and got one at a small discount. You need your hotel key to use electricity so charging your phone or batteries while your out doesn't work. Breakfast isn't included in most rooms. Great location though! I'd keep looking for a better experience if I were to do it again but it was fine.

6/10

Pleasant

25 Jul 2017

susie

We found it to hot in the rooms with no aircondioning , we did a fan from staff but had trouble sleeping . Mini bar didn't work so no cold drinks . Hotel was very clean

10/10

Exceptional

18 Jun 2017

Sonia

A truly Boutique Hotel

This is a truly Boutique Hotel with lots of nice details like high quality teas, bathroom products, wonderful breakfast and terrific location.

8/10

Excellent

17 Jun 2017

Peter

Fabulous hotel, location and service. Our room didn't have air conditioning so something to be mindful of when travelling through the summer months. Overall a great hotel

Partner

10/10

Exceptional

20 Nov 2016

james

Stayed one night on way Venice

3 adults traveling through hotel upgraded to family room great service, they shared Christmas festival just starting and said its a must, it was! Very helpful for parking car, directions, and made us feel special. Nice hotel

10/10

Exceptional

13 May 2016

jeanette

Best hotel stay in 16 d trip

Great find in a beautiful city...room quite spacious ('deluxe') and very quiet with the best wi-fi we had in Europe; breakfast was included, staff very professional and welcoming. Hotel appears to have just been renovated as every feature in the room was tasteful, clean and crisp. The bed was quite comfortable - one of us is 6'5\" and the other 5'10\" so this is really important. The hotel is near the castle on the same street which is fairly steep, but surrounded by interesting cafes, embassies, chocolate shops.

Partner

10/10

Exceptional

04 Oct 2015

David

A Perfect Place to Rest

An excellent hotel on the busy, hotel-packed Naruda Street in Prague. This hotel lived up to its billing, providing great accommodations with a wonderful staff. Everything was first rate. Nothing over the top, but not a single thing lacking...

6/10

Pleasant

09 Sep 2015

Verified traveler

A Mix

The staff at the Golden Key couldn't have been nicer; Gabriela was especially helpful in arranging tours and taxis, but the room we were given at midnight upon our arrival was airless, dark, had no facility for making a cup of tea or coffee, and had a view only of an abandoned construction site. No robes, no air conditioning, tiny shower only, not the kind of room expected at a hotel that calls itself four star. Even though the hotel was not full, I believe we were given the worst room. Why? Probably because we had prepaid prior to checking in. The location of the hotel is excellent for visiting the palace and old town, and the breakfasts were lovely, but I would not go back.

Partner

8/10

Excellent

20 Aug 2015

Justin

good value

It was a great area to stay in as we were able to walk everywhere. It was busy during the day but calmed down nicely at night. The room was a good size and clean. I was surprised that i couldn't find any working air conditioning solution. It was particularly hot on our first night. Having said this it cooled a little and we were very comfortable. The breakfasts was also of a good quality. For the price i can definitely recommend a stay at the Golden Key while in Prague.

Partner

2/10

Poor

08 Jul 2015

Verified traveler

Not recomended

Not luck with the golden key, the hotel has recently renovated, is clean but our room was awful, the noise from the kitchen woke us up very early every day. The bathroom was to HANDICAPPED not our case.

10/10

Exceptional

24 Jun 2015

Matthew

Great stay

Very comfortable room with very friendly staff. Also the hotel is in a great location close to all the main attractions like the Charles bridge and old town. Can't wait to stay here again

10/10

Exceptional

20 Feb 2015

Stephen

Priceless Prague

A fabulous boutique hotel perfect for visiting the beautiful city of Prague

Family

6/10

Pleasant

01 Apr 2013

Emily

Good location, mediocre service.

The hotel is very well located close to the Castle and a lot of other sights in Mala Strana. There was a problem with the room we originally booked as the radiator was broken to the point that the room was more like a sauna, also the bed was not properly made so we couldn't be sure if the sheets and towels had actually been changed. There are no staff at the hotel after 9pm so resolving this issue was difficult, though we were eventually allowed to move to one of the apartment rooms on the 4th floor. We were then moved to a more basic room the next morning which was then quite comfortable. The staff do their best and are very pleasant to deal with although the facilities are basic, the breakfast is nice but again quite basic. The location is excellent though and the hotel is good value for that reason.

Partner

8/10

Excellent

19 Oct 2011

Verified traveler

Great Location... Rooms could use a little help...

We stayed at the Aureus Clavis for one night during a quick weekend trip to Prague with our 9 month old baby.

Let's start with the pros: the hotel is in a fantastic location (about a 5 minute walk to the Prague castle, 8 minute walk to the Charles bridge, very close to the tram stops...), they also serve a complementary nice hot breakfast, the staff is very friendly and the rooms were clean and quite spacious. They also offered us a large crib for our baby, free of charge.

As for the cons: the rooms could use a little sprucing up (some tiles in the bathroom were coming loose, the bedding and towels are thin/cheap and getting frayed, there isn't a phone or coffee machine and the TV only had two channels), they do not have an elevator (which is a little difficult with a baby + gear) and there is rarely someone working in the hotel reception office (instead you have to speak with the restaurant staff).

Overall, we thought that the hotel met our needs: we wanted somewhere clean to sleep that was situated in a central, walkable location. If you're expecting a 4 star hotel for your honeymoon, this is not the place. But if you want a reasonably priced nice hotel, then this will do.

4/10

Poor

04 Jun 2011

Verified traveler

this is not the place to stay if you have a car with you. i was sent to park the car at another hotel over 1 kilometer away.

10/10

Exceptional

28 Dec 2025

Katia

Excelente atendimento na recepção e ótima localização. Quartos com conforto e limpos.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Muriel

Alles fris, netjes, vriendelijk personeel en een goed ontbijt

10/10

Exceptional

14 Sep 2025

johnni

5 stjernet ophold

Virkelig godt Hotel med central beliggenhed. Værelset ( nærmest en lejlighed) i upåklagelig stand og med alt hvad hjertet kan begære. Glimrende morgenmads buffet og minibar. Alt i alt et 5 stjernet ophold

Business Partner

10/10

Exceptional

13 Aug 2025

libertad

Great atention and room

2/10

Poor

04 Jul 2025

Sanne

Ikke nogen særlig god oplevelse

Hvor skal jeg starte. Vi ankom på hotellet mandag og sov der til onsdag også selvom det var planlagt at sove der til fredag. Men det var simpenhelt så forfærdeligt at være på værelserne når det udenfor er 33 grader. Det var ingen aircondition, kun en lille blæser, badeværelses blæseren larmede også selvom der var lukket dør, rummet var lille og rigtig varmt. vores udsigt fra rum 2, var et stillads med håndværkere som arbejde fra kl 08 - 17 hver dag, og larmede voldsomt med en borhammer. Hotellet i sig selv er heller ikke i særlig god stand, trapperne føles nemme at glide ned af da de er skrå, og lad mig da slet ikke snakke om morgenmaden. Røræggene var slimede og grå og meget slatne; brødet så ud til at have stået for længe og pandekagerne var meget hårde at skære fra hinanden og smagte lidt ligesom gummi. Der var så støvet på værelset under sengene lå store nullermænd, der var spind i loftet. Under de 3 dage vi var der blev der ikke gjort rent hverken på toilet eller værelse sengetøjet blev ikke skiftet selv om der var åbenlys beskidt, brugte glas blev ikke fjernet. Receptionisten var det eneste højdepunkt som var rigtig sød, og hjalp med at finde transport muligheder rundt i byen. Vi valgte hotellet fordi de fik så gode anmeldelser men må sige at jeg kunne ikke genkende noget af det folk skrev om.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Jan

Die Lage ist fantastisch, in kurzer Zeit (<15 Minuten) kann man nahezu überall in Prag sein, sei es zu Fuß oder mit der Bahn. Das Hotel ist sehr schön eingerichtet und das Personal sehr aufmerksam.
Insbesondere Daniel möchte ich hervorheben, der uns sehr sympathisch bei Rückfragen beraten hat.
Ich kann das Golden Key nur Wärmsteins weiterempfehlen

Leisure Partner

10/10

Exceptional

03 Mar 2024

Falko

Prima gelegen direkt unterhalb der Burg. Alle Sehenswürdigkeiten in unmittelbarer Fussnähe erreichbar.
Zimmer sauber und gemütlich. Große Auswahl beim Frühstück. Personal freundlich und kompetent.

Leisure Pet

10/10

Exceptional

21 Feb 2024

Morgane

It's the second time I stay at the Golden Key hotel and I totally recommend it. It's a very charming and clean place, the breakfast is very good and the rooms are amazingly comfortable. It's beautiful and very well located, just a few minutes away from the Castle and from the hill and also from Charles' bridge, which leads you to the Old town.

10/10

Exceptional

11 Jul 2023

Roger

Bra opphold

Veldig bra. Kort vei til alle severdigheter. God frokost. Enkel tilgang til rom. Mye informasjon fra resepsjon.

Friends_and_family Family

6/10

Pleasant

02 Jan 2023

Iván

En 3 noches que estuvimos alojados no nos cambiaron las toallas ni limpiaron la habitación...para ser un 4 estrellas es un poco decepcionante.

Leisure Partner

10/10

Exceptional

24 Oct 2022

Marie-Christine

Une séjour de 10 jours parfait en tout point!
Merci encore!

Leisure Partner

10/10

Exceptional

19 Sep 2022

Davide

vicino a castello e cattedrale e ponte Carlo facilmente raggiungibile a piedi.
pulita, letti comodi e bagno spazioso e comodo.

Leisure Partner

8/10

Excellent

17 May 2022

Bodo

Sehr ruhige Lage

Leisure Partner

10/10

Exceptional

02 May 2022

Ricardo

Great location and facilities

Leisure Self

10/10

Exceptional

15 Jan 2020

Verified traveler

Hôtel très bien situé, le personnel est très agréable, merci pour l'accueil et l'attention pour l'anniversaire de mon mari, c'était super.

Leisure Partner

8/10

Excellent

06 Jan 2020

Paola

La posizione è fantastica....vicinissima al ponte Carlo. Non ho mai dovuto prendere un mezzo pubblico.
Le camere molto silenziose.

Leisure Partner

8/10

Excellent

16 Dec 2019

Steffi

Uns hat es sehr gut gefallen! Tolle Lage etwas am Berg, leider ist das Parken eine Katastrophe.

Leisure Family_with_children

8/10

Excellent

02 May 2019

Verified traveler

Der persönliche Flair des alten Objektes, die Lage unterhalb der Prager Burg. Tolles Bad, kleine Sauna, aber schön, dass es eine gab.

Business_and_leisure Partner

8/10

Excellent

31 May 2018

YAT

環境OK ，樓下重有個小花園吸煙區，重可以坐響吊椅輕鬆一吓，不過出到門口條斜路會比較難行

Partner

8/10

Excellent

27 Apr 2018

Benjamin

Très bien situé et très agréable

Séjour très agréable dans cet hôtel de charme. Très bien situé, cela nous a permis de visiter l’ensemble des sites praguois à pieds. Personnel très accueillant et au petit soin, chambre très agréable, je recommande vivement cet établissement.

Family