Name: Hotel Golden Key Prague
Address: Nerudova 243/27, 27, Prague, 118 00, CZ

10/10

Exceptional

26 Jul 2026

Olga

I stayed in Golden keys hotel for three nights with my teenage daughter and absolutely loved it! Front desk staff, especially Olga were very helpful! They gave me a map of the city and offered different side seen tailored to our preferences. I was greeted with a glass of wine and was able to leave the luggage with reception until the check-in time. Breakfast was delicious! Great variety of food including different salads, fish, and low calorie options. Room was beautiful, sparkle clean with a great views. Bed was very comfortable. Entire hotel has a “castle like” look, you feel like you step back in time. Excellent location, five minutes walk to the castle, old center and major attractions. At night, nice and quiet, despite central location. I give this hotel a 5 star rating and definitely recommend it for anyone who is looking for a great hotel with good breakfast and will definitely return to it!

10/10

Exceptional

20 Jul 2026

Carole

The Golden Key was central but tucked away so it felt like a reprieve from long days touring. Its proximity to the castle made it great for evening strolls to take in the view. The room was well equipped with a coffee maker and mini fridge. We appreciated the wine and snacks provided in our room upon arrival. We also enjoyed the large selection of food for breakfast. The air conditioning kept the room nice and cool in July. Lastly, the king size bed was so comfortable - one of the best that I’ve ever slept on and the sheets were smooth against the skin. We loved this place and hope to return!

Partner

10/10

Exceptional

06 Jul 2026

Christine

We loved the location, newly air conditioned, unique rooms, helpful staff and lovely breakfast. We definitely stay here again.

Family

10/10

Exceptional

03 Jun 2026

Alexandra Xiaoqing

Great location, very helpful staff, and clean and nice room.

Partner

6/10

Pleasant

02 Jun 2026

Alexandra

First off, the hotel is located on a very steep hill, which was ok for us but they need to mention it to other people who might not be ok climbing the hills. The building is very old. which is cool, but do watch your head, very low ceilings at some places. The lobby was very ok, nothing special. We only checked in for 1 night and our air conditioner was not working. We were offered no solution, just a fan... It was broken before us, but they don't seem to be in a rush to fix it. The room itself was clean and spacious, many windows. We had to keep them open to keep cool air coming in, and there is a cafe in a courtyard, which was pretty loud till about 12am.

Partner

10/10

Exceptional

15 May 2026

Ben

Marina was a pleasure to deal with at the front desk. The room was quaint, and the bed was really comfortable. The breakfasts were the best hotel breakfast we have ever had at a hotel—and better than some I have had at my house.

If you are carrying luggage, do not accept the suggestion to walk. It will be uphill if you are coming from the metro.

This is a great place to stay, and my wife and I agreed that we would definitely stay here again if we make it back to Prague.

Partner

10/10

Exceptional

10 May 2026

Leigh

This was a great stay--my favorite aspects were being able to open all the windows for some fresh air as well as how comfortable the bed was (on the firm side). The room was also a bit bigger than expected which is always nice.

10/10

Exceptional

07 May 2026

Erica

cannot say enough good about our stay! The staff were super kind and helpful, they provide you a drink of prosecco on arrival which was very nice. No extra cost to hold our luggage when we arrived early, and breakfast was included. The room was spacious and very clean, and the location was in the beautiful mala strana area away from the business of old town but close enough to the sights!! 10/10 stay and would recommend.

Partner

10/10

Exceptional

26 Apr 2026

Kamila

The room was perfect, and the mattress was so comfortable! The location of the hotel is perfect. We saved it for our last two days so we were close to the castle for exploring and it worked out so well!

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

Kim

This is one of the hotels that has been cobbled together from a number of older buildings, but it has an elevator and our room was renovated and up to date. The location is excellent for visiting the castle, but be warned it is an uphill walk from Old Town and Charles bridge. Staff members were helpful and the included breakfast was outstanding, with something for everyone. We enjoyed our stay.

Partner

10/10

Exceptional

25 Apr 2026

Lisa

Clean room great staff. Nice location

10/10

Exceptional

22 Apr 2026

donna

Excelent breakfast buffet. Great way to start the day

Friends

8/10

Excellent

06 Oct 2025

Adrian

Location was really good!

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Monique

Great centric location.

10/10

Exceptional

16 Jun 2025

Donna

Fantastic stay

Reception staff were excellent. Friendly and very helpful. The bed in our room was extremely comfortable. The shower pressure was fantastic and the bathroom had my favourite l’Occitaine products. Our room was on the lower ground floor which had access to a private garden area. Breakfast was good with plenty of choice. The location near the castle was perfect. Would highly recommend this hotel.

Partner

10/10

Exceptional

20 Apr 2025

Jose

Soft mattress, nice and clean great free breakfast

Great location, clean, staff was friendly, walking distance to everything, only a few blocks from the tram to the airport. most importantly, the mattresses were super soft, which is important for me. It was convenient and the free breakfast was awesome not boring continental but full on hot food.

Business

10/10

Exceptional

02 Jan 2024

Rachel

Xmas in Prague.

Beautiful building, welcoming and very helpful staff. Breakfast choices were lovely and plentiful every day. Location spot-on, central to all places of interest. Felt at home very quickly..always a good sign. Would definitely stay again!

Partner

8/10

Excellent

24 Oct 2023

Mark

Enjoyable 3 night stay

We had a junior suite which was very decently accommodated (room 13). Plenty of space and a very good sized bathroom/wc as well. Service and check in were pretty faultless and the hotel is also very well positioned for most of the major attractions in Prague. Only issues were that we found the lighting in the bedroom to be a bit on the dim side. The only other area which I think could be improved is the breakfast. While there's a really good choice of cold food stuffs and good coffee/tea making facilities, the hot food in the steamer was somewhat lacking - rather poor quality, anemic looking frankfurter sausages - and the supply of hot food would sometimes run out. On our first morning we arrived just after 9.30 and there was almost no bacon left and the beans were finished. We asked for the latter to be replenished, although got the impression this wouldn't have happened automatically given that breakfast service ended at 10.00am. Also, the heater wasn't particularly efficient at keeping food warm. Given the cost of rooms at the hotel I would have expected eggs that eggs would have been available to order from the kitchen. All told, a very good experience overall, with some potential for improvement. I'm unsure as to whether we would stay at the Golden Key again, although we found the staff to be friendly whenever we met them.

Partner

10/10

Exceptional

20 Jun 2023

Jenny

Very centrally located hotel close to Charles Bridge. Many convenience stores and shops in same street. We arrived early for check-in and luckily room was available. Lovely spacious room on ground floor with patio access and very clean. Grateful for friendliness and warm welcome. Caring receptionist arranged for packed breakfast due to early departure next day and being tea drinkers we were provided with a tea pot and tea bags. Coffee maker available in room.

Leisure Partner

8/10

Excellent

21 Oct 2022

Sofia

I had some issues with the light, but the stuff is friendly and location is amazing. The bathroom was a little dirty, overall not bad

Leisure Self

10/10

Exceptional

15 Sep 2022

Courtney

Cute hotel and in an excellent location

Leisure Family

10/10

Exceptional

29 Jun 2022

ZOI

Beautiful hotel, kind personell

Very pleasant stay, our room was big and comfortable, the whole hotel is both clasic and modern, the location is great. The whole area is a little expensive but you can reach all best tourist attractions on foot!

Partner

8/10

Excellent

07 Apr 2022

Mark

Nice but dim!

Nice and comfortable with a good powerful shower. The main bad point is the light in the bedroom. The overhead chandelier had 2 bulbs out but even with those working, it would still be dim
Saving grace were the two side lights
Overall though, a nice stay

Business

4/10

Poor

12 Oct 2019

Roger

Noisy at night. Stairs are uneven and hazardous. Bathroom lighting is dim. Shower stalls are poorly designed. Full width shower curtains would be nice!

Leisure

10/10

Exceptional

27 May 2019

Verified traveler

The whole property is beautiful and the breakfast very good.

Leisure Partner

10/10

Exceptional

26 Oct 2018

Victoria

Had a very nice couple of days in this lovely hotel. Great location, friendly and thoughtful staff.

10/10

Exceptional

24 Jan 2018

Sonia

Great hotel, friendly staff, perfect location

I love this hotel, This is the second time I stay at the Golden Key. I even recommended to a friend.

6/10

Pleasant

12 Nov 2017

Ryan

It's fine

Nothing specifically bad to say. The hotel staff like most Czech's aren't particularly inviting but aren't rude. We got booked to room 22 which is way smaller than the pictures and isn't great for two people. We asked for an upgrade and got one at a small discount. You need your hotel key to use electricity so charging your phone or batteries while your out doesn't work. Breakfast isn't included in most rooms. Great location though! I'd keep looking for a better experience if I were to do it again but it was fine.

6/10

Pleasant

25 Jul 2017

susie

We found it to hot in the rooms with no aircondioning , we did a fan from staff but had trouble sleeping . Mini bar didn't work so no cold drinks . Hotel was very clean

10/10

Exceptional

18 Jun 2017

Sonia

A truly Boutique Hotel

This is a truly Boutique Hotel with lots of nice details like high quality teas, bathroom products, wonderful breakfast and terrific location.

8/10

Excellent

17 Jun 2017

Peter

Fabulous hotel, location and service. Our room didn't have air conditioning so something to be mindful of when travelling through the summer months. Overall a great hotel

Partner

10/10

Exceptional

20 Nov 2016

james

Stayed one night on way Venice

3 adults traveling through hotel upgraded to family room great service, they shared Christmas festival just starting and said its a must, it was! Very helpful for parking car, directions, and made us feel special. Nice hotel

10/10

Exceptional

13 May 2016

jeanette

Best hotel stay in 16 d trip

Great find in a beautiful city...room quite spacious ('deluxe') and very quiet with the best wi-fi we had in Europe; breakfast was included, staff very professional and welcoming. Hotel appears to have just been renovated as every feature in the room was tasteful, clean and crisp. The bed was quite comfortable - one of us is 6'5\" and the other 5'10\" so this is really important. The hotel is near the castle on the same street which is fairly steep, but surrounded by interesting cafes, embassies, chocolate shops.

Partner

10/10

Exceptional

04 Oct 2015

David

A Perfect Place to Rest

An excellent hotel on the busy, hotel-packed Naruda Street in Prague. This hotel lived up to its billing, providing great accommodations with a wonderful staff. Everything was first rate. Nothing over the top, but not a single thing lacking...

6/10

Pleasant

09 Sep 2015

Verified traveler

A Mix

The staff at the Golden Key couldn't have been nicer; Gabriela was especially helpful in arranging tours and taxis, but the room we were given at midnight upon our arrival was airless, dark, had no facility for making a cup of tea or coffee, and had a view only of an abandoned construction site. No robes, no air conditioning, tiny shower only, not the kind of room expected at a hotel that calls itself four star. Even though the hotel was not full, I believe we were given the worst room. Why? Probably because we had prepaid prior to checking in. The location of the hotel is excellent for visiting the palace and old town, and the breakfasts were lovely, but I would not go back.

Partner

8/10

Excellent

20 Aug 2015

Justin

good value

It was a great area to stay in as we were able to walk everywhere. It was busy during the day but calmed down nicely at night. The room was a good size and clean. I was surprised that i couldn't find any working air conditioning solution. It was particularly hot on our first night. Having said this it cooled a little and we were very comfortable. The breakfasts was also of a good quality. For the price i can definitely recommend a stay at the Golden Key while in Prague.

Partner

2/10

Poor

08 Jul 2015

Verified traveler

Not recomended

Not luck with the golden key, the hotel has recently renovated, is clean but our room was awful, the noise from the kitchen woke us up very early every day. The bathroom was to HANDICAPPED not our case.

10/10

Exceptional

24 Jun 2015

Matthew

Great stay

Very comfortable room with very friendly staff. Also the hotel is in a great location close to all the main attractions like the Charles bridge and old town. Can't wait to stay here again

10/10

Exceptional

20 Feb 2015

Stephen

Priceless Prague

A fabulous boutique hotel perfect for visiting the beautiful city of Prague

Family

6/10

Pleasant

01 Apr 2013

Emily

Good location, mediocre service.

The hotel is very well located close to the Castle and a lot of other sights in Mala Strana. There was a problem with the room we originally booked as the radiator was broken to the point that the room was more like a sauna, also the bed was not properly made so we couldn't be sure if the sheets and towels had actually been changed. There are no staff at the hotel after 9pm so resolving this issue was difficult, though we were eventually allowed to move to one of the apartment rooms on the 4th floor. We were then moved to a more basic room the next morning which was then quite comfortable. The staff do their best and are very pleasant to deal with although the facilities are basic, the breakfast is nice but again quite basic. The location is excellent though and the hotel is good value for that reason.

Partner

8/10

Excellent

19 Oct 2011

Verified traveler

Great Location... Rooms could use a little help...

We stayed at the Aureus Clavis for one night during a quick weekend trip to Prague with our 9 month old baby.

Let's start with the pros: the hotel is in a fantastic location (about a 5 minute walk to the Prague castle, 8 minute walk to the Charles bridge, very close to the tram stops...), they also serve a complementary nice hot breakfast, the staff is very friendly and the rooms were clean and quite spacious. They also offered us a large crib for our baby, free of charge.

As for the cons: the rooms could use a little sprucing up (some tiles in the bathroom were coming loose, the bedding and towels are thin/cheap and getting frayed, there isn't a phone or coffee machine and the TV only had two channels), they do not have an elevator (which is a little difficult with a baby + gear) and there is rarely someone working in the hotel reception office (instead you have to speak with the restaurant staff).

Overall, we thought that the hotel met our needs: we wanted somewhere clean to sleep that was situated in a central, walkable location. If you're expecting a 4 star hotel for your honeymoon, this is not the place. But if you want a reasonably priced nice hotel, then this will do.

4/10

Poor

04 Jun 2011

Verified traveler

this is not the place to stay if you have a car with you. i was sent to park the car at another hotel over 1 kilometer away.

10/10

Exceptional

19 Jul 2026

Alexandra

We hade a lovely stay at The Golden Key Hotel in Prague! It is a really cool experience living in a building that old.

The things that really stood out was:
* the cleanliness - so fresh already at the lobby with a wonderful smell.
* the location, so close to Charles Bridge, the Castle etc.
* the view from our room (19).
* the manager, such a lovely woman 🥰
* THE BED AND SHEETS 😍 Never have I ever slept at a hotel with that quality of beds and linen, felt like a princess!

The only things I would have wanted is a little richer breakfast with more vegetarian options and the possibility to make tea at the room. But that's small details, over all we are more than satisfied - 5/5 ⭐️⭐️⭐️⭐️⭐️ - would really recommend!

Best wishes,
Alexandra and Majken from Sweden

10/10

Exceptional

06 Jul 2026

Tommi

Hyvä sijainti kauniissa kaupungin osassa. Rauhallinen ja viihtyisä paikka, mukava ja avulias henkilökunta!

Partner

10/10

Exceptional

22 Jun 2026

Robin

Väldigt nöjd, bra läge och trevlig personal

Partner

10/10

Exceptional

06 Jun 2026

Francesco

Struttura ottima qualità prezzo. Colazione molto buona

Partner

10/10

Exceptional

25 May 2026

Candan

Kahvaltısı enfestii kendimi Türkiyede gibi hissettim.Çalısanlar aşırı güleryüzlüydü özellikle resepsiyondaki bayan Markette çok ilgilendi.Odalar inanılmaz temizdi, ve ikramları çok kibardı. Sadece birazcık soguktu sanırım mevsim geçişiyle alakalı bir durum. Lokasyonu özellikle mükemmel hiç bir yere arac kullanmadan rahatca gittim. Yine gidersem yine tercih ederim.Teşekkürler

Self

10/10

Exceptional

10 May 2026

Veronica Eduwiges

Habitación acogedora, limpia, hermosa. El personal fue muy amable y siempre atento para ayudar. El desayuno era un festín delicioso, había mucho de dónde escoger y todo estaba fresco y delicioso. Es un gran hotel, localizado en una zona hermosa, fácil de llegar, puedes llegar caminando a todos lados, nos encantó!

Family

10/10

Exceptional

09 May 2026

Elizabeth

Recibimos excelente atención del personal, lo único que falló fue Expedia que ofrece MSI y al final te lleva a un único pago que porque tomaste los puntos acumulados que tenías y entonces ya no aplica otra promoción. “ MUCHO OJO PARA LOS QUE RESERVEN” es mejor hacerlo directo en hoteles.

Family

8/10

Excellent

04 May 2026

Kazuko

朝食がとても美味しかったです
スタッフの方の対応も良かったです