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The Ritz-Carlton, Macau
Macau · Macau - China
Galaxy Macau Nossa Senhora da Esperança, s/nView location
9.6/10Excellent191 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.8/10 9.8
Condition9.8/10 9.8
Location10.0/10 10.0
Neighborhood9.4/10 9.4
Amenities9.8/10 9.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Ritz-Carlton, Macau
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Take advantage of recreational amenities such as a complimentary water park, outdoor pool, and lazy river. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Guests can utilize the complimentary area shuttle to nearby destinations. Enjoy Chinese cuisine at Lai Heen, one of the hotel's three restaurants, or take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind with your favorite drink at the bar/lounge or the poolside bar.
Buffet breakfasts are available daily (6:00 AM to 10:00 AM) for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Make yourself at home in one of the 230 guest rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Show less
Distances are displayed to the nearest 0. 1 mile and kilometer. Galaxy International Convention Center - 0. 7 km / 0. 5 mi Museum of Taipa and Coloane History - 0. 9 km / 0. 5 mi Macau Matsu - 0. 9 km / 0.
5 mi Qube at the Venetian - 0. 9 km / 0. 6 mi Macau Olympic Complex (Macau Stadium) - 1 km / 0. 6 mi Rua do Cunha - 1 km / 0. 6 mi Taipa Houses-Museum - 1 km / 0. 6 mi Galaxy Arena - 1.
1 km / 0. 7 mi TeamLab SuperNature Macao - 1. 2 km / 0. 7 mi Mandarin's House - 1. 2 km / 0. 8 mi Lotus Bridge - 1. 2 km / 0. 8 mi Four Faces Buddha Shrine - 1. 2 km / 0.
8 mi Cotai Strip - 1. 3 km / 0. 8 mi Cotai Arena - 1. 3 km / 0. 8 mi
When you stay at The Ritz-Carlton, Macau in Cotai, you'll be connected to a shopping center, within a 5-minute drive of Venetian Macao Casino and Cotai Strip. This family-friendly hotel is 4.5 mi (7.3 km) from Senado Square and 0.5 mi (0.8 km) from Galaxy International Convention Center.
Make yourself at home in one of the 230 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
- Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MOP 418 per person
- Rollaway bed fee: MOP 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Russian
Portuguese
Korean
Chinese (Cantonese)
Japanese
English
Chinese (Mandarin)
French
Spanish
Nearby attractions
Galaxy International Convention Center
0.7 km / 0.5 mi
Galaxy Macau Casino
0.9 km / 0.5 mi
Museum of Taipa and Coloane History
0.9 km / 0.5 mi
Qube at the Venetian
0.9 km / 0.6 mi
Macau Olympic Complex (Macau Stadium)
1 km / 0.6 mi
Rua do Cunha
1 km / 0.6 mi
Taipa Houses-Museum
1 km / 0.6 mi
Tai Pa Village
1.1 km / 0.7 mi
Galaxy Arena
1.1 km / 0.7 mi
TeamLab SuperNature Macao
1.2 km / 0.7 mi
Mandarin's House
1.2 km / 0.8 mi
Four Faces Buddha Shrine
1.2 km / 0.8 mi
Our Lady of Carmel Church
1.3 km / 0.8 mi
Cotai Arena
1.3 km / 0.8 mi
Shoppes at Venetian
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2015
- Year of most recent renovation: 2015
- Total number of rooms: 230
- Number of floors (main building)
- Suites: 236
- hotel
- American Express
- JCB
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
Show 61 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Transfer service
- Valet parking
- Airport Shuttle
- Room service
- Laundry service
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Garden
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack bar
- Banquet hall
- Swim-up bar
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room
- Photocopier
- Business centre
- Fax
- Indoor freshwater pool
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
- Kids’ club
- Casino
- Game room
- Sauna
- Steam bath
- Hot tub
- Spa treatments
- Hairdressing salon
- Breakfast
- Breakfast buffet
- Continental breakfast
- Set menu lunch
- À la carte dinner
- Snacks
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 178 m²SUI.DB
Room overview
Non-smoking room- Room size
- 178 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Macau
SUITE WITH DOUBLE BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 178 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Ritz-Carlton, Macau
75
reviews shown
Bouran
Very beautiful interior. Suite was amazing. Staff were extremely friendly
vito
Excellent service! Stuff is the best.
Cary
The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good!
If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable!
The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service.
I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special.
The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel.
Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable!
The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service.
I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special.
The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel.
Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Vincent
Excellent service
Alice
fav hotel in china
Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access.
The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila
My family and I will not stay anywhere else in Macau now.
++++recommend!
The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila
My family and I will not stay anywhere else in Macau now.
++++recommend!
yufei
A great experience.
Wai Mei
Great service and beautiful hotel
It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Verified traveler
Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Verified traveler
A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great
Verified traveler
It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.
Verified traveler
The gold standard
RC never disappoints me =p
Verified traveler
The staff training needs to be improved, we had been waiting for three hours to collect the rooms keys.
Kam Chuen David
The best that they can do
Excellent service
Grace
Grace T
Very good!!!
Verified traveler
Staff
Staff was as good as any hotel I have ever visited.
Nelly
Poor service for a such a beautiful hotel
We stayed two nights. The hotel was nice and clean, but the service - very poor, none. The room wasn't cleaned the second day, although I asked the cleaning lady to come after 40 minutes after we leave (she came very early). No fresh water was left in the room, no fresh towels, no shampoo and conditioner, the staff most of them didn't understand English. I have stayed in other Ritz Carlton hotels and everything was superb, but not in Macao, a big disappointment for us.
HANWEN
Great Hotel for Special Occasion!!!
Ritz Carlton is always the best choice for spending special moment with our loved ones!!! And always full of surprises, but one thing that need to improve is to speed up the L&F process as I waited for 30mins to get my item back!!! Overall is still my favorite brand in the world!!!
Alcoan
Excellent Stay!
The service was excellent. Checkin was fast and you don't need to stand queuing like other 5-star hotels. Got free upgrade to Carlton. The room is very spacious and has a fantastic view of the Galaxy. The staffs are all very nice. Will return for sure.
Raymond
a 5* hotel with 6*service
Sau Yin
A top brand hotel in Macau
the staff serve us with heart and passion. It's my husband birthday and the hotel decorates our room with rose pedals and send us a birthday cake. this is an unforgettable experience for us.
Verified traveler
greatest hospitality in greater China
Great service, room, comfort, luxury and style! Love the bar and its Gin!
Alan
Great hotel staff / service
I have to say the hotel staff definitity make our stay extra special. From the moment my family and I checked into the Hotel, we were greeted by the most wonderful staff. Phoebe who took care of our check in and out, not only make us free welcome, but she had make our stay very memorable. We stayed at the premier suite, and the room was clean and very comfortable. Thanks to great hotel staff such is Phoebe, we can't wait to go back to the Ritz and we might even try their other locations in the world.
Gerardo
Excellent hotel and fantastic location
The hotel is located in the Galaxy center. This hotel has a superior service. I will go again to this hotel and I will recommend to anyone. The service from the lobby reception, introduction of hotel, room booking of restaurant and even ready taxi at anytime make this a great hotel.
Alba
Beautiful, luxurious hotel with impeccable service
Short trip to experience Macau and chose a hotel based on images and reputation of the hotel. We weren't disappointed. Impressive design and finishes, breathtaking ambience. Service beyond attentive and obliging. Lounge access worth the extra tariff.
Edward
6 stars hotel
Great Hotel and kids very enjoy of all the facilities...
Roberto
Excellent hotel, but very expensive, and they dont have doble beds, the extra bed was very expensive.
Verified traveler
Amazing, amazing!
We thoroughly enjoyed our stay in total luxury and every attention to detail and comfort.
Verified traveler
Luxurious Hotel
A luxurious hotel with very good hotel check-in arrangement, you just sat and rested on their check-in floor on 58th, and the hotel staff would do all the rest for you. Our room has a Jacuzzi on the bathroom and we can had a massage after the day. One downside is the view of our room is no good, although our room was on 40/F, the view was a construction site and facing the construction site made the room's windows quite dusty & dirty.
MASUDA
ホテルマンのサービスがとても良かったです。
MingHsien
十分滿意，服務人員真的很親切，幾乎可以說是面面俱到
OKyeong
최고의 서비스, 청결, View 모두 만족했습니다
더 리츠칼튼 마카오의 모든 서비스와 객실 상태에 대해 크게 만족했습니다.
덕분에 너무나도 좋은 경험과 추억을 만들고 왔습니다.
모든 직원분들이 친절했고, 특히 김우진 담당님께서 직접 쓰신 편지와 선물에 크게 감동했습니다.
주변사람들에게도 마카오를 방문한다면 더 리츠칼튼 마카오를 적극적으로 추천하고 싶습니다.
덕분에 좋은 기억들 만들고 왔습니다.
감사합니다.
덕분에 너무나도 좋은 경험과 추억을 만들고 왔습니다.
모든 직원분들이 친절했고, 특히 김우진 담당님께서 직접 쓰신 편지와 선물에 크게 감동했습니다.
주변사람들에게도 마카오를 방문한다면 더 리츠칼튼 마카오를 적극적으로 추천하고 싶습니다.
덕분에 좋은 기억들 만들고 왔습니다.
감사합니다.
Wan Sheung
環境寧靜,職員親切
食物質
食物質
Seonyoung
너무만족합니다! 최고의 호텔이였어요!
Sau Mei May
Excellent hotel and staff
Excellent hotel. I booked the suite. And didn’t know they included free limousine, 5 free meals per day! It really worth the value. Hotel staff are super super nice. Room are crazy pretty! Excellent amenities. Using the top brand.
TAKUJI
very good
Rie
私は日本語しか話せませんが、
ゲストリレーションズスタッフ
ホテル専属ドライバー
クリーニングスタッフ
ルームサービススタッフ
プールスタッフ
レストランスタッフ
ドアマン等
リッツカールトンマカオで出会う全てのスタッフがハートフルです。
言葉が通じなくても、翻訳機や筆談などで私たちの意図を理解しようと努めてくれます。(英語で話しかけてくれます。)
また、パーソナルサービスも一流で、私たちは何度も何度も感動しました。
ゲストリレーションズスタッフ
ホテル専属ドライバー
クリーニングスタッフ
ルームサービススタッフ
プールスタッフ
レストランスタッフ
ドアマン等
リッツカールトンマカオで出会う全てのスタッフがハートフルです。
言葉が通じなくても、翻訳機や筆談などで私たちの意図を理解しようと努めてくれます。(英語で話しかけてくれます。)
また、パーソナルサービスも一流で、私たちは何度も何度も感動しました。
KING LEUNG
按摩浴缸完全壞了,非常非常失望。你一定不會想像到這會發生在此享負盛名的酒店,總之是敗興而返!
Ming
服務一流
真係做到賓自如歸
可以臨時想要多個帳幕
可以早啲check in
可以好快回應我要求
早餐好食
唯一係張床唔係太好瞓
可以臨時想要多個帳幕
可以早啲check in
可以好快回應我要求
早餐好食
唯一係張床唔係太好瞓
Verified traveler
很棒的住宿經驗
非常棒的酒店，人員的服務態度和環境清潔無懈可擊，👍
sungjin
완벽!!
완벽한 서비스에 감동했습니다
tat fung
肉泡很差
房肉的浴袍質地很差 有失望的感覺，可以參考下香港千禧新世界的浴泡 相差很遠
Oi Yan
很滿意的一次住宿，無論check in，早上吃早餐，以至check out,職員態度非常好，服務周到！房間亦非常舒適，一定會再入住！
Jason Zhao Sheng
All workers is very nice and friendly
Hao I
家庭遊
中秋假期帶同小朋友住宿，酒店員工對小朋友十分友善，服務都很好，小朋友玩得好開心
Cherrie
酒店整體感覺來說，可以，房間乾淨，舒適！
但對於一間5星級酒店來說，酒店人員略欠熱情，而泊車的時候，酒店內的代客泊車服務取消，但指引不足，有點不足。
但對於一間5星級酒店來說，酒店人員略欠熱情，而泊車的時候，酒店內的代客泊車服務取消，但指引不足，有點不足。
Verified traveler
房間舒適, 服務好!
很好, 慶祝生日還幫忙做了一些佈置, 還送了一個大蛋糕及紅酒, 很貼心. 只是冰箱不能用, 因此蛋糕及其他食品不能雪藏,較為不便.
TSAIPIN-PIN
終於住到澳門The Ritz-Carlton 酒店,
Verified traveler
房間乾淨，環境好，工作人員態度好
tokyo
対応と設備が素晴らしかった。さすが一流ホテルと感じさせられました。是非また利用したいです。
Verified traveler
아이와 함께 숙박하기 좋아요. 호텔에 근무하는 거의 모든 분들이 아이에게 friendly 하게 대해 주시기
때문에 아이가 참 좋아했습니다. 시설이나 서비스도 좋았어요. 다만 우리 가족이 느끼기에 방이 좀 추웠습니다. 다음에는 따뜻한 수면복을 가져가야겠어요. 모든 직원들께
감사하고 특히 한국인 직원분과 51층에 계셨던 친절하고 선한 인상의 여성분께 고마웠다는 말을 꼭 남기고 싶네요.
때문에 아이가 참 좋아했습니다. 시설이나 서비스도 좋았어요. 다만 우리 가족이 느끼기에 방이 좀 추웠습니다. 다음에는 따뜻한 수면복을 가져가야겠어요. 모든 직원들께
감사하고 특히 한국인 직원분과 51층에 계셨던 친절하고 선한 인상의 여성분께 고마웠다는 말을 꼭 남기고 싶네요.
Verified traveler
価格通りの満足が得られる
大変素晴らしいサービス。
顧客満足に徹底していて、無理な要望、変更にも、嫌な顔をせず100％応えようとしてくれる。
設備はもちろん最高。
顧客満足に徹底していて、無理な要望、変更にも、嫌な顔をせず100％応えようとしてくれる。
設備はもちろん最高。
Ka Lai
完美服務。無可挑剔。強烈推介。
本人是第一次體驗及入住麗思卡爾頓酒店，經過今次經歷之後，是我入住過所有酒店中，唯一一間令我給予服務滿分及無可挑剔的一間酒店。無論環境，設施，整潔及服務，都能夠做到完全超出我的期望。由入住前兩天，酒店巳開始透過電郵查問，是否需要特別的安排，(如家庭中小朋友有沒有特別喜好等等……)
到步時由前堂取房那一刻開始，巳經很有效率地確認並準備好房間，再由前堂職員親自帶領上房時巳主動提供她的名字，期間職員表現親切，主動和小朋友溝通並建立良好關係，及清楚講解酒店內所有設施的位置。而房間巳完全佈置好小朋友相關的要求及喜好裝飾，離開時職員再次主動提供她的名字，並多次強調如有需要可致電找她幫忙。令我感覺到由如貴賓的感覺。
到行政酒廊用餐時，酒廊的職員巳主動稱呼我們一家三口的名字，(利申，我們都是第一次入住的。)點餐時會先主動詢問同行小朋友有否對某些食物敏感，並簡單直接地講解食物的特點，給予客人非常細心，專業及貴賓的感覺。另外味道亦非常之出眾及令人回味萬分。
到了第二日發現房間清潔及整理後。房務員巳留意到我們的喜好及習慣，主動作出小許的調節，並留下便條通知在整理床鋪時留意到。真係一個簡單而非常窩心舉動。
到第三日行程結束及離開時，所有酒店職員都親切地稱呼我們的名字及道別，令我感覺所有的職員由如我親人一樣，而我家小女巳依依不捨地哭著，逐一向每一位職員道別及拍照留念。
總結。經過如此非凡的體驗，本人下次定必會再次入住並強烈推介給予身邊，及每一位未曾體驗過麗思卡爾頓酒店優質服務的朋友。
到步時由前堂取房那一刻開始，巳經很有效率地確認並準備好房間，再由前堂職員親自帶領上房時巳主動提供她的名字，期間職員表現親切，主動和小朋友溝通並建立良好關係，及清楚講解酒店內所有設施的位置。而房間巳完全佈置好小朋友相關的要求及喜好裝飾，離開時職員再次主動提供她的名字，並多次強調如有需要可致電找她幫忙。令我感覺到由如貴賓的感覺。
到行政酒廊用餐時，酒廊的職員巳主動稱呼我們一家三口的名字，(利申，我們都是第一次入住的。)點餐時會先主動詢問同行小朋友有否對某些食物敏感，並簡單直接地講解食物的特點，給予客人非常細心，專業及貴賓的感覺。另外味道亦非常之出眾及令人回味萬分。
到了第二日發現房間清潔及整理後。房務員巳留意到我們的喜好及習慣，主動作出小許的調節，並留下便條通知在整理床鋪時留意到。真係一個簡單而非常窩心舉動。
到第三日行程結束及離開時，所有酒店職員都親切地稱呼我們的名字及道別，令我感覺所有的職員由如我親人一樣，而我家小女巳依依不捨地哭著，逐一向每一位職員道別及拍照留念。
總結。經過如此非凡的體驗，本人下次定必會再次入住並強烈推介給予身邊，及每一位未曾體驗過麗思卡爾頓酒店優質服務的朋友。
Susang
가족여행으로 강력 추천합니다.라운지는 굳이 안하셔도 될 것 같습니다.
과잉 친절이 부담스러울정도입니다. 라운지 이용으로 예약했는데 생각보다 많이 이용 못 했습니다. 수영장 이용도 만족합니다. 30층이상에 위치하고 있어서 전반적인 뷰 좋습니다.
Verified traveler
I got my room upgraded to two bedroom suites on the corner of 39th floor. I LOVED LOVED LOVED a night of amazing experience at ritz carlton macau. Definitely gonna come back again for my next trip to macau.
Hwayoun
Best of best
모든 직원들의 친절함과 배려깊음에 감동했습니다.
가족여행으로 최고에요. 두번 세번 가고 싶은 호텔입니다
가족여행으로 최고에요. 두번 세번 가고 싶은 호텔입니다
KA YI EVON
非一般酒店能相比，澳門之最
窩心、貼心、愉悦盡在此中尋. 服務，食物，環境均十分滿意. 特别要盛讚53樓Miss Tracy Ng 既细心又親切的優質服務，讓旅程添加閃亮光彩. 同時也感謝53樓 Mr Alan 的協助. 入住房間3938,3940, 而房務員也很细心，主動查問為何在房內擺放坐椅于床邊，當他瞭解後得悉由于長者害怕滑倒; 他立刻加上床邊防跌欄網，值得一讚.
53樓食物質素很好，但當中蝦餃有改善空間. 但幫忙checkout 打印發票的男同事，態度就有改善空間. 而其它各員工也很出色. 曾入住澳門不同5星行政樓層及銀河集團內其它不同酒店，但沒有一家能比得上Ritz Carlton, 希望酒店日後可做得更優質. 必定會再次入住.
53樓食物質素很好，但當中蝦餃有改善空間. 但幫忙checkout 打印發票的男同事，態度就有改善空間. 而其它各員工也很出色. 曾入住澳門不同5星行政樓層及銀河集團內其它不同酒店，但沒有一家能比得上Ritz Carlton, 希望酒店日後可做得更優質. 必定會再次入住.
Cheung Pan Desmond
unexpected journey
excellent experience
Namhun
Best~!!
Best hotel ever
sangmi
모든면에서 최고입니다!!
MW222
The staff are so friendly, cheerful, excellent services. The food at club lounge are over my expectations too.
jeongmok
가족끼리가서 수영이나 물놀이 다만족했습니다~서비스도 만족했으며~특히 클럽라운지 이용이 가격은 비쌌지만 시간별로 먹을수있다는게 너무편하고 만족했습니다~
Ai Lien
以上所有的清潔服務設施都是沒得批評！耒澳門渡假就是首選，Very very good
Qilian
十分滿意
入住當天是母親節，員工用心安排朱古力及蛋糕，很窩心。行政樓層用餐小朋友很喜歡，因為可以隨時隨意有糖食，有嘢飲，早餐及下午茶很豐富，下次會繼續入住。
Verified traveler
Riz Carlton Macau is the best hotel I ever met. I stayed there for bridal shower. They provided the great service and the staff were so helpful. The food in executive lounge were excellent as well.
Verified traveler
최고의 호텔입니다
직원분들도 엄청 친절하시고 룸 컨디션도 흠잡을 곳이 없네요
강추합니다
직원분들도 엄청 친절하시고 룸 컨디션도 흠잡을 곳이 없네요
강추합니다
Chinghua
過年的價錢算是入住此飯店 cp 值高的時間點
除了備品稍嫌廉價，其餘都非常美好
Verified traveler
마카오 최고의호텔.
호텔의 위치,친절함,청결도,주변관광지와의연계등
어느하나 나무랄것없는 최고의호텔.
또 가고싶은 호텔.
어느하나 나무랄것없는 최고의호텔.
또 가고싶은 호텔.
Eric
It's my girlfriend's birthday celebration and the hotel gave us free birthday decoration and cake. It was a really lovely and unforgettable experience. The staffs are helpful and nice throughout our stay.
Songhe
4.9
服務很貼心
Verified traveler
值得再住
每位員工笑容親切有禮。house keeping 的員工亦要讚一個，能將房間打掃得如此整潔。
生日有驚喜
生日有驚喜
Verified traveler
Great experience
Verified traveler
원래 비싼 호텔이라 당연한 부분도 있겠으나 모든 면에서 대단히 만족스러웠습니다.
모든 면에서 대단히 만족스러웠습니다.
Verified traveler
非常值得再度入住
ka fai simon
Excellency
Staff are polite and responsive.
ワンダラー
スタッフの応対サービスはさすがでした。
Location & surroundings
The Ritz-Carlton, Macau
Galaxy Macau Nossa Senhora da Esperança, s/n, Macau, Macau - China
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The Ritz-Carlton, Macau
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