Name: Wynn Palace
Address: Av. da Nave Desportiva, Macau, 0, MO

4/10

Poor

10 Jul 2026

SANJAY

Staff not upto mark

Partner

10/10

Exceptional

16 Feb 2026

Francis

Everything is amazing about this hotel, the service, the room, the location and etc. if you’re coming to Macau I highly recommend, the room is gorgeous and huge. I had the king size suite and it was the nicest room I’ve stayed in Macau. Amenities were also all there. The in room massage is also excellent

Leisure Partner

10/10

Exceptional

17 Oct 2025

Hou,

fun place

10/10

Exceptional

15 Feb 2025

Anand

Chef Tam’s food service and staff were exceptional and very hospitable and kind

10/10

Exceptional

12 Oct 2024

Ka Yan

Truly luxurious yet comfortable room and experience!

Leisure Friends

10/10

Exceptional

29 Aug 2024

Aric

Really great service, food, and everything…highly recommend especially if have kids

Leisure Family_with_children

10/10

Exceptional

22 May 2024

Kean yeow

Will come back again… all excellent and comfort .

Partner

8/10

Excellent

06 May 2024

Paul

Lake view palace restaurant is a disaster. It is much worse than I have it 2 years ago. Later I learned the main chef has left. Nobody informed me when I make the booking

Leisure

10/10

Exceptional

08 Apr 2024

Christina

The best hotel! Treated like actual royalty

I wish I could have stayed longer it was without a doubt the highlight of my trip to Hong Kong/Macau region. Exceptional service (every single staff member went above and beyond to deliver the best service). The decor is exquisite, very palatial and beautiful flowers everywhere, they smell lovely and I couldn’t stop taking photos! Plus I had a view of the fountains from my room. There is so much to do from the gorgeous jacuzzi/pool area, the spa was dreamy and I loved my palace pedicure. Thats before the water fountains, the shops and the casino! Which were all brilliant too. I liked the casino as it was better laid out than other casinos in the area and more peaceful. The breakfast was top tier and I tried 99 Noodles which was super yummy. I honestly was not considering coming back to Hong Kong / Macau but now I must just to experience this fabulous hotel again. Thank you so much and I really appreciate the birthday truffles surprise too :)

Self

10/10

Exceptional

05 Nov 2023

Ali

The best place to stay in Macau

Business_and_leisure Self

6/10

Pleasant

12 Oct 2023

Ngoc

The room smells like smoke. Its terrible, the spa is beautiful

10/10

Exceptional

25 Sep 2023

Chan

beautiful experience

as expected, the stay was very good.
will stay again in future

Friends_and_family Friends

10/10

Exceptional

20 Jun 2023

yen

Close to the airport staff friendly property clean

Leisure Family

10/10

Exceptional

21 May 2023

Foo

Love the room facing the fountain.. staff is wonderful. Breakfast buffet is ok..

Leisure Family

10/10

Exceptional

11 May 2023

Ali

This is nicest casino I have ever seen

Business_and_leisure Self

10/10

Exceptional

14 Apr 2023

DENIS

The experience was great! Love the hotel, love the upgrade

Leisure Partner

10/10

Exceptional

12 Apr 2023

LAI KING

Great staff and good services. Breakfast variety of hot dishes is limited but bakery are very extensive. It will be great to make it balance.

Leisure Partner

10/10

Exceptional

09 Apr 2023

Susan

Excellent service from the pool to reception.

Leisure Family

8/10

Excellent

09 Apr 2023

Karen

No comment , happy experience

Leisure Self

8/10

Excellent

07 Apr 2023

Amy

Services from the staff were very pleasing

Leisure Partner

10/10

Exceptional

07 Apr 2023

Chi

Nothing change since my last visit before pandemic, excellent service and condition everywhere.

Business_and_leisure Self

10/10

Exceptional

14 Feb 2023

Rafael

Wynn Palace Macau a must if you want to spoil yourself and your family. Facilities are fantastic for a memorable and exclusive experience.

Leisure Family_with_children

8/10

Excellent

12 Feb 2023

Sau Man Rosa

Overall experience was good. Got a free room upgrade and late check out as VIP access benefits. Staffs at registration and room service were great, very friendly and accommodating. Room was clean and big. However, not very happy with the service of a staff called Shawn 姜雙 at the cafe Sweets. He was extremely rude, unfriendly and unhelpful. He sounded like he just want to get rid of us when we were paying at the cashier! Also, I was shocked that this hotel doesn't accept Alipay Hong Kong but only accept Alipay China, while even most of the local restaurants accept Alipay Hong Kong. Additionally, this hotel doesn't offer shuttle to Hong Kong and Macau ferry pier, while this is a basic service by almost all of the casino resorts in Macau. From the fact that they offer shuttle to Border Gate and Hengqin Port but not Hong Kong Macau ferry pier, and also only accept Alipay China but not Alipay Hong Kong, it gives the impression that this hotel only welcome mainland Chinese but not Hong Kong travelers, which is very disappointing.

Leisure Friends

10/10

Exceptional

06 Feb 2023

Joe

Wynn Palace is a beautiful property. And the food was good in the restaurants and prices to eat were reasonable. A plus, staff let me check-in at noon. Currently, Cotai Express, a shuttle service for casinos, is still not operating. Thus, long lines for taxis in Cotai.

Leisure Self

10/10

Exceptional

10 Sep 2022

Kit Sang

Stay at Wynn Palace

The stay is great. The room is beautifully decorated and the service is 5-star

Partner

10/10

Exceptional

19 Apr 2022

Verified traveler

The second time I chose Wynn Palace as my little solo escape. I had such a great me time enjoying good view and excellent vibe. Still my first choice of my third escape will be.

Self

10/10

Exceptional

19 Feb 2022

Weng Chi

Everything is excellent.

Leisure Partner

10/10

Exceptional

19 Nov 2021

Kit

Nice

Business Self

10/10

Exceptional

18 Sep 2021

Ka Weng

My best weekend escape staycation at Macau!

Overall the stay is all i asked for a weekend escape staycation! Great pool and was so chilled out at the poolside.

The only thing I’m feeling to cut out some points is the cable car works after 4:00pm. So that if you’re going there on public transfer, you need to pull your luggage under the sun to check in or check out. But i think the hours change only becoz we are still under pandemic with few tourist?

Btw, the in room breakfast next to window by the lake, along with the great bluetooth speaker playing my favorite music, was one of my best moment.

Self

10/10

Exceptional

01 Jun 2021

Verified traveler

I got an upgrade for my birthday! Very happy with it!

Leisure Family_with_children

10/10

Exceptional

22 Nov 2020

Chris

Exceptional room and facilities, quality of room materials and design are top notch. All aspects in room are very well thought out ranging from materials to door mechanics and weight, to the simplicity of the tablet that controls all electronics in the room. Loved the stay!

Leisure Partner

10/10

Exceptional

02 Nov 2020

Alvin

Friendly staffs with great service, nice room with good facilities

Leisure Partner

4/10

Poor

17 Sep 2020

david

赌场很萧条,没有什么服务,餐厅不怎么的, 员工太多了,浪费资源,服务很一般. 消毒措施一般吧, 感觉没以前那么好了.

Business

10/10

Exceptional

05 Sep 2020

Wai Mei

Nice view, spacious room, great service

I spent my birthday in Wynn Palace, They upgraded my suite to be with fountain view. The room is spacious and clean! They prepared something for my baby. Everything in the room is perfect!

There’s one point that I think they can improve. Under the current pandemic, entering the swimming pool is needed to reserve in advance in order to control the capacity. On the second day, we went to the swimming pool but it was closed because the thunderstorm warning was on. I think they should deliver the message to the customers by a memo or voice message so the customer won’t make a trip but in vain.
Other than that, the stay is pleasant.

Friends_and_family Family

10/10

Exceptional

12 Aug 2020

Si Meng

Great for family

The room was being upgraded, very comfortable and have a very enjoyable stay.

Friends_and_family Family

10/10

Exceptional

20 Jan 2020

Sally

helpful staffs. room was nice and clean.

staffs are willing to take initiate to help. and we have got a free upgrade to our room.

Partner

10/10

Exceptional

08 Jan 2020

Verified traveler

Very well looked after and lovely property. Great rooms

Leisure Partner

10/10

Exceptional

08 Jan 2020

TT

New, clean, top notch property. Spacious rion. Attentive staff and fantastic house keeping. Shuttle bus service to everywhere we wanted to visit during our two days stay. Large variety of restaurants as well as high end shop on site.

Leisure Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

Highly recommended

Very much impressed, staffs are very nice and helpful, definitely will stay again next time!

Partner

10/10

Exceptional

27 Dec 2019

Robot

Awesome service with great attention to detail. Beautiful and expansive suites! Great restaurants :)

Leisure Self

10/10

Exceptional

25 Dec 2019

kian chye

Our third time staying in the Palor Suite. Totally enjoyed the ambience, service and food. Enjoyed the fountain show while having our dinner... superb food and excellent service by the staff. Will definitely come back again...

Friends_and_family Family

10/10

Exceptional

24 Dec 2019

Verified traveler

The room is super great for me. Me and my wife love it.

Leisure Family

10/10

Exceptional

21 Dec 2019

Andy

I have never in my whole life experienced better luxury than at this property. I was treated with the absolute best and I can’t wait to go back. This is hands down best hotel I have ever been to.

Leisure Self

10/10

Exceptional

14 Dec 2019

Amy

Wynn Palace has far exceeded our expectations. We stayed in its executive suite, the hotel decor (in the lobby , hotel room floors and room) is so elegant and grand and one of the best hotels we 've stayed. Smart control on room facilities is easy to use. Wynn palace has exceeded many popular brand name five-star hotels and resorts. Hotel staff is friendly. Keep it up.

Leisure Partner

8/10

Excellent

29 Nov 2019

Steven

Skycab ride is wonderful and amazing. Watch the musical fountain on the skycab make the ride conplete.

Leisure Family

10/10

Exceptional

22 Nov 2019

CharlesH

Very satisfied with everything! Highly recommended! Will stay at this property when visiting Macau again!

Leisure Family

10/10

Exceptional

22 Nov 2019

Verified traveler

Absolute perfection, never ever ever change a thing to the property.

Leisure Self

10/10

Exceptional

19 Nov 2019

Verified traveler

I liked the atmosphere there, gave a sense of liveliness

Leisure Family

10/10

Exceptional

07 Nov 2019

SK

Plush neat and clean property. Amenities could be improved. Staff was great . Musical fountain added all the glamour however caused a bit disturbance when u r sleeping at odd hours

Leisure Partner

10/10

Exceptional

31 Oct 2019

Hyewon

My stay with Wynn was just perfect. Their service was exceptional. All staffs were lovely. Will definitely visit again.

Friends_and_family Family

10/10

Exceptional

18 Oct 2019

Ray

Coming back again. Love the fountain suite ... so relax and lovely .

Partner

10/10

Exceptional

16 Oct 2019

Willy

Wonderful Hotel in Cotai Strip

Wonderful in all aspects 👍

Partner

10/10

Exceptional

11 Oct 2019

GRACE

Wynn Palace is where you can have a wonderful time

We are Hotel.com Gold member and we got a free upgrade to the Parlor Suite. That was a totally unexpected pleasant surprise! We are very satisfied with the elegant, comfortable and spacious Suite. It made us felt like home! Wynn Palace is a high class casino. The casino itself and the players there were all very high class. We enjoy delicious food. There are several really good restaurants in the casino we love. We had a wonderful time during our stay at Wynn Palace. We plan to come back every three months and we would love to experience more unexpected pleasant surprises in the future!

Partner

10/10

Exceptional

20 Sep 2019

Verified traveler

Best hotel stay of my life. The hotel is on par with the Vegas encore/Wynn.
The suite was incredible

Leisure Partner

4/10

Poor

14 Sep 2019

Verified traveler

Beautiful but not caring.

I had a supper in the hotel and got a bad stomachache. I couldn't sleep well and vomited till the morning. I asked if they had any emergency medicines. They didn't have and told me to go to hospital. How could I take a taxi when I was vomiting again and again? I couldn't believe I got sick after having some foods in the exclusive hotel and they didn't prepare any basic emergency pills for guests.

10/10

Exceptional

13 Jul 2019

Indiana_couple

EXCEPTIONAL in every way. We stayed for 4 nights, after a cruise which ended in Hong Kong (we took the ferry to Macau). From arrival, they took us the the VIP check-in area, as the regular area had a small line. As an Expedia silver/gold member they gave us a free room upgrade to a huge, 2-room Palace Suite overlooking the fountain/water show - which I dare say is more spectacular than the one at the Bellagio in Vegas (and more frequent). The hotel itself feels like a true palace (large hallways, fantastic decor), and the room is fully controlled by a touch pad (lights, TV, temperature, drapes etc); the bathroom even had an in-mirror TV! Service was flawless, we felt treated like royalty by all staff (check-in, 2nd floor pool, room attendant - they even left a hand-written note for my wife the first night!, gym, spa etc). The room had turndown service with small chocolates; coffee, tea and water all included. We tried multiple of their restaurants and the food was tasty. We also tried massages (30% off as Expedia VIP+ hotel) both at the spa (huge and beautiful) and in the room, with great service on both occasions. Visited the casino too, which seemed professional and busy, but did not gamble (we prefer other forms of entertainment). Everywhere we went, everyone seemed so polite and eager to help, and we felt welcome at all times, even as a minority (there are very few Caucasian foreigners in Cotai/Macau). Would go back in a heartbeat for another vacation.

Leisure Family

8/10

Excellent

12 Jul 2019

Verified traveler

Bed was really uncomfortable. Service was excellence. Breaakfast buffet was ok...dim sim cold. Soap has poor smell.

Leisure Family

10/10

Exceptional

06 Jul 2019

Esther

My reservation was being upgraded, upgraded room is very large, with good view and tidy.

Friends_and_family Family

10/10

Exceptional

01 Jul 2019

Cindy

Everything excellent hotel, the staffs are good, service good, very clean. Every time visits with good feedback.

Leisure Family

10/10

Exceptional

01 Jul 2019

Verified traveler

Excellent service at the Steak Wynn Hotel. The parlor suite is amazing

Leisure Partner

10/10

Exceptional

27 Jun 2019

Verified traveler

Perfect hotel! Kind employees! This is the hotel I want to visit again next time.

Friends_and_family Family_with_children

10/10

Exceptional

23 Jun 2019

LEE

Service is very good!!
Staff named \"kit\" are very kind.

Friends_and_family Family

10/10

Exceptional

01 Jun 2019

Verified traveler

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Business_and_leisure Friends

10/10

Exceptional

01 Jun 2019

Verified traveler

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Business_and_leisure Self

10/10

Exceptional

01 Jun 2019

Verified traveler

Service with a heart, accommodation in grandeur

We were overwhelmed by the grandeur of the hotel! Wide array of breakfast selection. We had a relaxing stay at the pool area in the evening. And we have to thank Edward for his warm hospitality to us. We were trying to book for 3 nights but it was fully booked but I saw 1 night that is available so I booked for a night. Sad that we have to transfer to another hotel for our remaining 2 nights.

Partner

10/10

Exceptional

28 May 2019

Jacqueline

Fantastic stay

Of all the hotels we’ve stayed in Macau (and not counting the mega-expensive Ritz Carlton), Wynn Palace was by far the best experience. You could really tell a difference in the quality of the rooms (love the massive bathrooms), and more importantly the service of both the hotel staff and the people working at the f&b outlets. Ask for rooms with a view of the fountains that put on a Bellagio-style show (at a much smaller scale though) - they are a pleasure to watch. The highlights were definitely drinks at the bar (small but very intimate), and lunch at the Chinese restaurant. Location wise it’s a little out of the way but there are loads of free shuttle buses.

Family

10/10

Exceptional

28 May 2019

Verified traveler

The rooms are landscaped with amenities and the hotel's public Spaces as well as the restaurant are unforgettable

Leisure Family

10/10

Exceptional

27 May 2019

Verified traveler

Everything was perfect! Staff members were very friendly, Fancy at the concierge was so helpful and patient; Emi and Zed were super friendly at the breakfast buffet, we talked and laughed while I enjoyed sumptuous breakfast.

The only limitations I felt that western and south Asian (none) dining options are very limited in the property.

Leisure Self

10/10

Exceptional

23 May 2019

SUNG JAE

The best hotel in Macau

This place is just perfect! You won't regret if you stay here, you can have more than what you paid. Staff, room, their services, spa and everything was so much more than I expected!! I will definitely go back there to stay whenever I go to Macau!!

Partner

10/10

Exceptional

19 May 2019

Verified traveler

Lovely and large room and can see the fountain view.

Leisure Partner

10/10

Exceptional

18 May 2019

Mae

Last minute booking of the Palor suite and is the best money spent on hotels. The suite setup lives up to be in a Palace !!

Leisure Partner

10/10

Exceptional

01 May 2019

Sarah

Amazingly relaxing stay. All the staff adresses you by name and they are crazy attentive. Spa is AMAZING and fairly priced. Get a thai massage. Its amazing. My only negative feedback is I wish i had skipped the buffet. There are much better food options.

Leisure Partner

10/10

Exceptional

27 Apr 2019

Verified traveler

Wonderful stay

It’s one of the best place to stay in Macau

Partner

10/10

Exceptional

27 Apr 2019

Verified traveler

great every thing very high standard hotel A+++ almost 7 stars hotel

Leisure Friends

10/10

Exceptional

24 Apr 2019

Verified traveler

Sarah at check in was amazing. Very helpful and good at service

Leisure Family

8/10

Excellent

23 Apr 2019

Kin Ha

Good family trip

Good room condition with new design
Good service at reception & swimming pool

Family

8/10

Excellent

20 Apr 2019

Kola

Excellent staff, outstanding accommodation, a gem in Macau. First time staying with this hotel and got upgraded. Room and facilities are top notch. The most impressive part is the wonderful staff. All staff I met were very professional, very welcoming. I want to thank particularly Susan and Mary at the reception to arrange such a nice room according to my needs. There is very different vibes between living area and ground floor entertainment area. Personally, the music on the ground floor (shopping and dinning) are way too loud, and choice of songs are a bit too busy. Also, the bright red carpets do not match with the Italian style dece, which makes the atmosphere too \"grass-root\". Indeed, the hotel room and other amenities are just wonderful. Anyway, very satisfied!

Leisure Self

10/10

Exceptional

17 Apr 2019

ChanelPang

Perfect & Luxurious!

Right from the check in to check out, everything was pleasant.
Stay was great, bed super comfy!

Puts all other hotel to shame.

Leisure Partner

10/10

Exceptional

10 Apr 2019

Verified traveler

Obviously it’s a new hotel so I expected to see it shine and it did .. from the hotel to the staff they made sure our experience at the Wynn palace was superb .. definitely plan to go back ♥️

Leisure Partner

10/10

Exceptional

09 Apr 2019

TK

One of the Excellent hotel in Macau.
Comfortable and clean.
Strongly recommended.

Leisure Self

10/10

Exceptional

08 Apr 2019

Verified traveler

There is free upgrade for us. And staff was helpful when he knows the there was jam making the shuttle bus delayed, he helped to arrange another shuttle for all customers to get to the pier on time!

Leisure Partner

10/10

Exceptional

19 Mar 2019

Verified traveler

Gorgeous large room overlooking the dancing fountain and the cable car ride. Lots of flowers decoration, beautiful everywhere, attention to details, exactly what a real 5 stars hotel should be.

This is one of the best hotels that I have ever stayed, enjoy every moment of it.

Leisure Family

10/10

Exceptional

18 Mar 2019

Verified traveler

Absolutely palatial, even the most basic of rooms. Our Expedia VIP status was not recognised initially, however it was rectified swiftly, with an upgrade to a top-floor suite - easily the most beautiful hotel room I’ve ever stayed in across the world! We were a little disappointed that the pool was closed - this was the main reason we booked the hotel, and the maintenance was not mentioned on Expedia - however the room more than made up for it. The free shuttle buses into town, central and airport/ferry terminals was also brilliant. Highly recommend the SW Steakhouse, for the excellent service, food, and ‘eclectic’ animatronic shows every 30 minutes! Special mention for the bellboy Peter (NBA fan from Guangdong!) who helped us with our exit, what a lovely guy!

Leisure Partner

10/10

Exceptional

17 Mar 2019

Verified traveler

Cable car is awesome!
Buffet breakfast is superb!

Leisure Family

10/10

Exceptional

15 Mar 2019

Commander

In my opinion the Wynn palace Macau is probably one of the greatest hotels in the world. Everything is far superior than any other hotel I’ve ever stayed in and I stayed in hundreds of them The staff is excellent, the facilities are amazing, housekeeping is incredible, and I couldn’t have had a more enjoyable relaxing trip than I could’ve ever imagined. My only sad point was leaving but to overcome this I will be returning in the very near future. If you go to Macau make sure you block the Wynn Palace. Regardless of the price you can’t go wrong

Leisure Self

10/10

Exceptional

12 Mar 2019

Arlond

The Wynn Palace is an opulent property with superior customer service and attention to detail The amenities, facilities and rooms are fantastic! These combine for an unforgettable stay. We booked a Fountain View room and it was great to relax in our living room and enjoy the show! We highly recommend staying here - you won’t be disappointed!

Leisure Partner

10/10

Exceptional

08 Mar 2019

Verified traveler

Perfect conditions and service without the unpredictable weather

10/10

Exceptional

07 Mar 2019

Verified traveler

The hotel is excellent, gorgeous, the best hotel we stayed so far. Hotel offers shuttle bus to Macao city center and Cotai city center.

Leisure Family

10/10

Exceptional

26 Feb 2019

Willie

Wynn at Macau

very nice hotel

10/10

Exceptional

24 Feb 2019

william

The TOP of Hospitality Industry ......

Returning to this amazing hotel, made us happy. Wynn Palace is a top representative of the Hospitality Industry, whereas for sure the building and rooms are formidable, but here the fame is made by the staff !! A warm welcome and efficiency by skilled people, good service, excellent room service, VIP check out and upgrading to a Palace suite room. Feeling pampered. A superb gastronomical breakfast buffet and a jolly good authentic Thai Resto In the Casino. ( We live in Thailand, so we know). Wynn's Palace can be part of an American Chaine, but this hotel has the perfect match/mixture with warm genuine Asian charm. We certainly will return. Highly recommended!

Partner

2/10

Poor

18 Feb 2019

Verified traveler

Room was beautiful, everything else was a major disappointment. Pool is closed. No poker room, no craps, smallest blackjack table is $75 minimum. No lounge, no entertainment, 1 small bar opens at 5pm, difficult to find anyone (including concierge) that speaks English.

Friends_and_family Friends

10/10

Exceptional

03 Feb 2019

Verified traveler

Spoil yourself

We were upgraded to a parlor suite from a standard room. Everything about the hotel is amazing except the queue for the buffet breakfast - quite big.

Partner

10/10

Exceptional

26 Jan 2019

Sheree

Wow !! Wynn Palace

Fantastic stay, upgraded us to a parlour suite it was amazing !

Partner

10/10

Exceptional

16 Jan 2019

Sam

Nice hotel with shops and casinos. Very accommodating and underatanding

10/10

Exceptional

08 Jan 2019

CM

Wonderful hotel! Nice services and beautiful room!
The best hotel in Macau!

10/10

Exceptional

04 Jan 2019

Verified traveler

most fabulous property !!!! MUST STAY for all who care abour how they get treated ...7 stars !!!!

10/10

Exceptional

31 Dec 2018

Kate

Exquisite!

We had an amazing time at Wynn Palace. With my hotel’s.com gold status, they upgraded us to the Parlor Suite, perhaps the most beautiful hotel room I’ve ever seen. All the details were a perfection. The spa was simply stunning, the massage we received was amazing and we really enjoyed the luxurious facility. We tried Wing Lei and Mizumi restaurants and they were absolutely delicious. The staff throughout our stay was very professional and helpful. In my opinion, this is one of the best hotels in the world.

Partner

10/10

Exceptional

30 Dec 2018

William

LUXURY TAKEN TO A WHOLE NEW LEVEL

This hotel was by far the best hotel we have ever stayed in anywhere. The design and beauty and attention to every detail of the design is absolutely stunning. The Parlour Suite room type was the biggest we’ve ever had, enormous with luxury amenities everywhere. The staff and service were of a whole new level. Every person smiled and greeted you and nothing was too much trouble. It really is luxury at a whole new level. I would love to come back.

Partner

10/10

Exceptional

27 Dec 2018

Cin

Polite and helpful staff, spacious rooms. They even prepared a box of chocolate and macaroon for my mom's birthday.

10/10

Exceptional

16 Dec 2018

shalom

A real paradise, this is the second time I have been staying there, they upgraded me to an amazing suite, a very high level of service, cleaning and eating just crazy

Friends