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Hotel Boutique Casa Fernanda

Cuernavaca · Mexico

Calle Niv O Artillero 20View location

9.2/10Excellent327 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Boutique Casa Fernanda

Located in Tepoztlán, Hotel Boutique Casa Fernanda - Adults only is a 2-minute drive from Artisan Market of Tepoztlán and 8 minutes from El Tepozteco National Park. This spa hotel is 11. 2 mi (18. 1 km) from Six Flags Hurricane Harbor Oaxtepec and 11. 4 mi (18.

4 km) from Galerias Cuernavaca Mall. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna.

Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Satisfy your appetite for lunch or dinner at La Veladora, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

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A complimentary continental breakfast is served daily from 9:00 AM to noon. Make yourself at home in one of the 14 air-conditioned rooms featuring LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have designer toiletries and bathrobes.

Located in Tepoztlán, Hotel Boutique Casa Fernanda - Adults only is a 2-minute drive from Artisan Market of Tepoztlán and 8 minutes from El Tepozteco National Park. This spa hotel is 11.2 mi (18.1 km) from Six Flags Hurricane Harbor Oaxtepec and 11.4 mi (18.4 km) from Galerias Cuernavaca Mall.

Make yourself at home in one of the 14 air-conditioned rooms featuring LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and bathrobes.

Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Entertainment
Smoking areas
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Children not allowed Minimum guest age is 12 EarthCheck Caters to adults only Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Pool access available from 9 AM to 6:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 12 years old and younger are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

New Tepoztlán Market 0.5 km / 0.3 mi
Tepoztlán Museum Carlos Pellicer Collection 0.5 km / 0.3 mi
Artisan Market of Tepoztlán 0.7 km / 0.5 mi
Experiencia Tepoztlan Language School 0.8 km / 0.5 mi
Ex-Convent of the Nativity 0.8 km / 0.5 mi
Bajo La Montaña 1.9 km / 1.2 mi
Del Tepozteco Trailhead 2 km / 1.2 mi
El Suspiro Tepoztlan 2.1 km / 1.3 mi
Casa Chavela 2.7 km / 1.7 mi
Los Venaditos Waterfall 2.8 km / 1.7 mi
Tepozteco Pyramid 3 km / 1.9 mi
Jardín Xolatlaco 4 km / 2.5 mi
Piedrasanta Events Garden 4 km / 2.5 mi
El Tepozteco National Park 5.7 km / 3.5 mi
Gallaecia Jardin y Salón de Eventos 6.5 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Car park
  • Wired Internet
  • Wi-fi
  • Multilingual staff
  • Garden
  • Terrace
  • Outdoor freshwater pool: 1
  • TV lounge
  • Sauna
  • Spa treatments
Show 2 more facilities & services
  • Breakfast
  • Continental breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Boutique Casa Fernanda

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Boutique Casa Fernanda

    SUITE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Boutique Casa Fernanda

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Boutique Casa Fernanda

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Boutique Casa Fernanda

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Boutique Casa Fernanda

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Boutique Casa Fernanda

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Boutique Casa Fernanda

9.2
Excellent
327 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Arriana
Once we arrived at Casa Fernanda we had spoken to the front desk about our prior experience that left us with a bad taste in our mouth, hoping to prevent us from eliminating such a beautiful place in the future. After giving this property another chance we found ourselves enjoying every aspect of the hotel, especially the special birthday treats from the chef. As we travel the world we share our stays with others just as this was shared with us. Thank you for ensuring that history did not repeat itself and for the wonderful hospitality that we hope to have in the future as well. Special thanks to Mayra, Esmeralda, Yomey, and the valet gentleman that assisted us with our bags during check in and check out!
Partner
8/10
Excellent
28 Jun 2026
Maria
Lovely stay overall. We had a great experience, although our weekend was a bit noisy as the gardening staff was using machinery on Friday.

Some improvements and areas of opportunity we found:

Not allowing snacks by the pool was surprisingly frustrating. When you're spending the afternoon there, it's natural to want something light to eat without having to leave. Everyone we spoke to during our stay shared the same feedback. This feels like an urgent opportunity to improve the experience.

Did the sauna and contranst therapy. The facilities are a great addition, but one of the showers is in need of maintenance. The shower jets no longer work properly, which takes away from the experience.

That said, the staff was genuinely warm and welcoming, the room was beautiful, and the location is fantastic. With a few small improvements, the overall experience could be exceptional.
Partner
10/10
Exceptional
28 Jun 2026
Maria Esther
Divino el lugar y el spa está increíble! Súper recomendable para ir con su pareja
Partner
8/10
Excellent
08 Jun 2026
Paola
Bar is not fully stocked . Very limited bar selection no where to sit near bar
Partner
10/10
Exceptional
19 Apr 2026
David
Small boutique hotel that is very comfortable, rooms very spacious, common areas are amazing and the staff is superb, we had an amazing experience here
Partner
6/10
Pleasant
25 Jan 2026
rodrigo
the hotel is nice but understaffed and really bad service. no one in the pool.

Partner
10/10
Exceptional
08 Dec 2025
Jose Antonio
Room was perfect, scent at my choice is also included.
Partner
10/10
Exceptional
03 Dec 2025
Delanie
Most amazing stay!
Leisure Partner
10/10
Exceptional
03 Dec 2025
leslie
Yes
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
Quintasia
I loved this property, it was perfect! The staff was wonderful, and very helpful. The property is beautiful with amazing views. The room, the massage, the restaurant, the pool all perfection!
Leisure Self
10/10
Exceptional
05 Oct 2025
Gabriela
The hotel is beautiful, great breakfast, relaxing spa.
Leisure Partner
8/10
Excellent
25 Aug 2025
Dinorah
Excelente servicio al cliente. Todo el personal es muy amable y con mucha disposición a ayudar.
Leisure Partner
10/10
Exceptional
18 Mar 2025
Stephen
Nice pool.
Excellent service.
10/10
Exceptional
28 Jan 2025
Thalia
The staff was always willing to help in anyway they could. They help with referrals to restaurants and reservations… for me, that’s a must if you aren’t familiar with the area!
Leisure Family
10/10
Exceptional
13 Jan 2025
Kourosh

Lovely boutique hotel with great service

Loved our stay there. Nice SPA, I definitely recommend to get some SPA treatments or just use the sauna and whirlpool. The pool area is also nice to lounge and relax. Very nice restaurant with rooftop, tasty food and nice breakfast too. Friendly staffs, great service.
Love to go back there for some r & r.
Partner
10/10
Exceptional
07 Jan 2025
Celia
Beautiful property. Definitely will stay again.
Leisure Partner
10/10
Exceptional
04 Jan 2025
Daniel

Perfect for couples retreat

Service was outstanding. The spa is threat and massage was one of the best I’ve had.
Partner
10/10
Exceptional
09 Dec 2024
Christian
Wonderfull boutique hotel, very nicely arranged and decorated. Cosy atmosphere. Staff is friendly and always there to tell.
Leisure Partner
10/10
Exceptional
01 Dec 2024
William
Bonitas accommodations único problema el drenaje del baño se reportó pero no hicieron nada y siempre se llena a de agua
Leisure Friends
8/10
Excellent
03 Oct 2024
Mick
This property grew on us. The staff were mostly very friendly and helpful. The food was good and the room comfortable. If we needed anything (corkscrew, towels) it was delivered promptly and with a smile. I would highly recommend this property in this town.
Leisure Partner
10/10
Exceptional
16 Jun 2024
anezka
Great
Leisure Friends
10/10
Exceptional
15 May 2024
Ailleen
Beautiful stay. Loved the spa - best massage. Lovely vibe with the pool and restaurant
10/10
Exceptional
13 May 2024
Sammi

Best experience in Tepoztlan! 10/10

Casa Fernanda was truly a wonderful experience from the moment of arrival to check out. The service was impeccable, and the guest advisors, were world class (especially Arantxa). I traveled as a solo woman from CDMX and they provided me with clear directions on how to arrive from CDMX without any problems. The rooms were very clean and smelled amazing! Their products were top quality, and the on-site spa was one of the best I have ever experienced in my travels. I enjoyed the pool every day I was there, and the restaurant on-site was also fantastic. The hotel was walking distance to the downtown area of Tepoztlan, making it super easy to explore this beautiful small town. Truly a wonderful experience overall, and I cannot wait to return! 10/10!
Self
10/10
Exceptional
10 Mar 2024
Sharon
Very accommodating staff; lovely room; good food
Leisure Self
10/10
Exceptional
20 Feb 2024
ERIC
Great service !
Leisure Partner
8/10
Excellent
10 Jan 2024
Jose
Nice view
8/10
Excellent
11 Dec 2023
Rocio
Beautiful place, clean and confortable, easy to walk around and the pool was heathed.
Leisure Partner
10/10
Exceptional
25 Sep 2023
Felipe
Great hotel and great experience. Amazing restaurant
Leisure Partner
10/10
Exceptional
27 Jul 2023
Jacqueline
I highly recommend a stay at Casa Fernanda. The experience will exceed your expectations. They do a great job to personalize your stay, which includes allowing you to choose your room aromas & coffee or by allowing room service. The pool area is an oasis and as you walk to the restaurant, you can smell sweet guava from a remarkable tree on their property. The entire property is thoughtful and tasteful. The food at the restaurant was wonderful and the rooms make you feel like you are walking into a Parachute ad. I have nothing bad to say, though would have enjoyed a bar fridge =)
Leisure Partner
8/10
Excellent
22 Jul 2023
Ibeth
We liked the fact that we were able to recharge our Tesla vehicle at the facilities.
Leisure Partner
10/10
Exceptional
28 May 2023
Claudia
Amazing !
Business_and_leisure Partner
10/10
Exceptional
11 Jan 2023
Thomas
The staff is very courteous and professional. The rooms are always very clean and grounds are well maintained. The restaurant is outstanding.
Leisure Partner
10/10
Exceptional
23 Nov 2022
Yang
The hotel is a great choice for travelling in Tepoztlán. BTW the restaurant La Veladora is really impressive.
Leisure Family
10/10
Exceptional
11 Sep 2022
Abraham
Such a great place to stay in a beautiful pueblito. Highly recommended.
Leisure Friends
10/10
Exceptional
13 Jul 2022
Lorenzo

Professional and courteous staff at boutique hotel

Professional service throughout. Nice restaurant but I found it limited in terms of variety of plates to order but otherwise good food. Spa services were available and some rooms had a jacuzzi for an additional price for a master room. Again, very courteous and professional staff that were always willing to help out. I would stay there again.
Friends_and_family Family
10/10
Exceptional
08 Jun 2022
Anne
We were utterly charmed by this property. So beautifully and tastefully done - being here was a joy and felt luxurious from start to finish. Will be back!
Leisure Friends
10/10
Exceptional
19 May 2022
JUAN

Relaxing for adults

This is a very nice and relaxing place. Friendly staff, comfortable rooms with balcony, adults only with spa service. The aromatherapy in the room really makes a difference. Excellent Wi-Fi. Beautiful pool and gardens. LGBT + friendly. Cleanliness is a priority in this hotel. Good coffee and pastry. Good value!
Friends_and_family Friends
10/10
Exceptional
13 Jan 2022
Carlos
Great location, walking distance to center, convent, market and restaurants. Very cozy and loved the way you can choose your room aromatherapy scent. The staff was very responsive to all our requests. Pool was super clean and nice warm water! excellent breakfast included. this is my second time I stay in this hotel and I will not be my last :)
Leisure Partner
10/10
Exceptional
11 Jan 2022
Julio
Very nice hotel. Room and bathroom are spacious. The SPA is really good, and any service includes the hydrotherapy which is sauna, steam room with aloe cream, shower with hot and cold jets, cold rain shower, pool with various jets, and a tank with cold water. The hotel is very relaxing if you want to detox from the city craziness.
Leisure Family
10/10
Exceptional
10 Sep 2021
Mercedes

Best place I’ve ever stayed.

Amazing place. Must stay. Clean, attentive customer service, selecting room and lotion smell, salt water pool, robe, and fresh delicious breakfast. The view was to die. Walkable to Centro. Very Zen.
Friends_and_family Friends
10/10
Exceptional
25 Jun 2021
Anne

Perfect oasis!

Every detail of this cute hotel is well-planned and thought out. The rooms are large and comfortable. The bathroom is like a spa. The restaurant has an incredible dinner and the included continental breakfast is delicious and fresh. We will be back for sure!
Friends_and_family Friends
10/10
Exceptional
23 Nov 2020
Fer
El servicio increible, el personal muy atento. Un poco lento el servicio en alberca y solo eramos dos personas. Pero de ahí en fuera la comida deliciosa, los cuartos increibles y muy limpios. La cama muy cómoda. Definitivamente regresaría.
Leisure Partner
10/10
Exceptional
06 Nov 2020
jose

Great choice for hotel

Great hotel, friendly staff, and very relaxing spa
Self
8/10
Excellent
26 Jun 2019
romelia
The best spa in the area
Friends
10/10
Exceptional
16 Jun 2019
Verified traveler

Incredible and delicious beyond expectations

It looked nice on the website, but we were amazed by the experience. We found more than expected; location, accommodation, food, service, costs. Recommended 100%, definitely we will return!
Partner
10/10
Exceptional
19 Apr 2019
Andy

Two days of near perfection

This is that place you’ll probably always remember. Quality staff, great food, thoughtful amenities, great spa and quiet.
10/10
Exceptional
03 Feb 2019
Alejo

GREAT LOVELY PEACEFULL PLACE

GREAT LOVELY PEACEFULL PLACE, second time and will return.
RESTAURANT ONLY OUTDOORS, COLD, THEY PROVIDE BLANKETS. great food and service.
Family
10/10
Exceptional
22 Jan 2019
Jessica

Stunning hotel with great food and spa

Amazing hotel - great restaurant, spa, and pool, too.
Partner
10/10
Exceptional
28 Aug 2018
Ryan

The best place to stay in Tepoztlan

Amazing hotel. Have visited Tepoztlan many times and this is the best place to stay. Very clean, well maintained, beautiful property with friendly staff, and great food.
A must stay. Will be back.
Partner
10/10
Exceptional
20 Aug 2018
Verified traveler
Beautiful, clean property, incredibly kind and attentive staff. Took my breath away.
10/10
Exceptional
24 Jan 2018
Jorge

Nic Hotel in Tepoztlán

The hotel is well Locatel, rooms are very confortable, the warm pool is great and the food is excellent.
10/10
Exceptional
18 Jan 2018
Claudia

Relaxed, comfortable and great location

very comfortable and excellent location. Very close to the center but also in a quiet street. Great view and amazing amenities (you can pick the scent of the room aromatherapy and the one of the amenities)
Partner
10/10
Exceptional
19 Dec 2017
Verified traveler

The perfect getaway

Beautiful and romantic retreat with fantastic amenities
Partner
6/10
Pleasant
28 Nov 2017
Elias

weekends nightmare

There were loud music the entire night , apparently is every weekend, not able to sleep at all.
It is not a resting place
10/10
Exceptional
19 Sep 2017
Verified traveler

Best hotel in Tepo

Beautiful hotel with wonderful staff. Rooms were comfortable and clean, front desk & housekeeping staff were excellent. Service in restaurant was a bit slow but everyone was very friendly.
Partner
8/10
Excellent
04 Jul 2017
david

Nice, relaxing hotel in magic Tepoztlan

Great subdued boutique hotel for a nice escape.
Hotel has a spa and the entire stay is about natural inmersion.
restaurant is innovative and modern.
Very nice relaxing experience.
10/10
Exceptional
26 May 2016
Benjamin
Great boutique hotel! We enjoyed everything about our stay. I would recommend to the hotel owners to clean the pool.
Partner
10/10
Exceptional
13 Feb 2016
Verified traveler
A very pleasant modern hotel. Light and bright. Great shower and amenities. Excellent small restaurant. Nice pool and gardens. A bit of a walk, slightly strenuous, to el zocalo.
Partner
10/10
Exceptional
25 Aug 2015
Serge

Amazing!

Our stay at Casa Fernanda turned out much better than anticipated. The hotel truly lives up to its name and promise. Very relaxing retreat with music like Diana Krall playing throughout the hotel and garden. The food not only was visually appealing but very flavorful. Hotel staff is very professional and attentive. Even the standard room was very large with a large balcony. Next time I'll be staying at their Presidential Suite, it has a Jacuzzi on it's balcony garden with the best view in the house!

Partner
10/10
Exceptional
23 Jul 2015
Verified traveler
Food was amazing...
Partner
10/10
Exceptional
21 Jul 2026
Yolanda A
Maravilloso para ir en pareja . El personal muy atento y cálido. La comida de primera. Buen vino el de la casa
Partner
10/10
Exceptional
25 May 2026
GERARDO
Todo excelente salvo el check in
10/10
Exceptional
20 May 2026
Marianna
Todo excelente
Partner
6/10
Pleasant
18 May 2026
Richard
Noises in the room like animals or bugs. Roach in the bathroom. In restaurant the service is pretty bad. Very nice but bad service.
10/10
Exceptional
19 Apr 2026
Javier
Excelente
Business
10/10
Exceptional
15 Apr 2026
Sandra
10/10 instalaciones y servicios, el personal muy atentos
8/10
Excellent
24 Mar 2026
Axel
No dejan usar una laptop en el restaurante. Bajé de mi habitación para desayunar y no me permitieron su uso. Es una pésima política del hotel. Adicionalmente cuentan con una cafetería donde me indicaron que ahí si podría usarla.
Partner
10/10
Exceptional
04 Jan 2026
SAMUEL
Excelente hotel, servicio, ubicación, alimentos y SPA
Partner
10/10
Exceptional
21 Dec 2025
Rocardo Reta
Todo muy bien!! El cuarto muy lindo, la comida rica y todos muy amables.
Leisure Family
10/10
Exceptional
21 Dec 2025
Víctor Iván
Muy linda habitación pero se escucha absolutamente todo en la parte superior. Todo.

Por otro lado, a pesar de haberme preguntado al reservar si festejaba algo y de mencionar que era parte de mi luna de miel por haberme casado dos días antes… no hubo ningún detalle al respecto. Entonces, para que preguntan si se festeja algo si no se va a tener ningún detalle?
Partner
6/10
Pleasant
07 Dec 2025
Uriel
Bueno: Habitación amplia, lugar bonito, decoración, ubicación céntrica, alberca.

Malo: La habitación 1 está muy cerca del restaurante La Veladora por lo que es ruidosa, huele a comida y no enfría el aire acondicionado.

Restaurante: La comida está rica, no es sobresaliente por lo que el precio se me hace elevado. El café es muy rico y los panes también son muy buenos.
Partner
10/10
Exceptional
23 Nov 2025
eduardo
Personal muy amable
Partner
10/10
Exceptional
09 Oct 2025
Julieta
Está súper padre, el restaurante delicioso, las instalaciones de muy buen gusto y el spa tiene unos paquetes increíbles
Leisure Partner
6/10
Pleasant
17 Sep 2025
Rafael
Spa bueno comida regular
Leisure
10/10
Exceptional
13 Sep 2025
GENARO CARLOS
Todo bien
Leisure Friends
4/10
Poor
05 Sep 2025
Macarena
La habitación está muy mal diseñada, entra luz por todos lados, las persianas estan descastadas, no tienen plancha de ropa, el horario de comida no lo respetan un día te dicen que a las 9, otro a las 10, parece que es según la ocupación que tengan, los dispensadores de shampo y crema están mal diseñadas y se atoran o se abren.
Leisure Family
10/10
Exceptional
04 Sep 2025
Mabel
Es un lugar de paz y tranquilidad, todos te hacen sentir como en casa, está limpio y ordenado, la comida es deliciosa en el restaurante, el masaje del spa me encantó si pudiera mejorar algo sería qué colocaran aromatizante en el área de alberca del spa, no servía el vapor cuando estuve, también la alberca del hotel estaba algo sucia.
El Temazcal me encantó
Leisure Friends
8/10
Excellent
03 Sep 2025
Ernesto
Bien
8/10
Excellent
16 Aug 2025
arturo alon
Mmmmmmmmmmm
Leisure Partner
10/10
Exceptional
10 Aug 2025
Eduardo
Buen servicio instalaciones perfectos
8/10
Excellent
27 Jun 2025
Psicoterapeuta Paulina
No es “adults only” ya vi a dos menores y bastante ruidosos.
Leisure Self
10/10
Exceptional
27 Jun 2025
Gerardo
MUY LINDO TODO
Leisure Partner
8/10
Excellent
06 May 2025
William
El spa muy bueno
Los cuartos viejones

Hace falta más camastros en la alberca
10/10
Exceptional
21 Apr 2025
lisandro

MARAVILLOSO LUGAR

Todo fue excellente
Partner
8/10
Excellent
24 Feb 2025
Verified traveler
Excelente servicio, lugar increíble. Wellness, naturaleza, spa.
Solo 2 comentarios:
1- room service acaba a las 9:00 pm. Considero que debería de haber una versión, con algún menú más limitado, pero que puedas pedir un poquito más tarde
2- por descuido de la gente del hotel y de nosotros, olvidamos dejar la llave. Y ahora me están pidiendo mandarla por mensajería. Ok! Es lo correcto, pero me parece un poco inecesario. Es una llave común
Partner
6/10
Pleasant
15 Feb 2025
Adanely Nuñez
El servicio no es bueno, y la comida bajo su nivel
10/10
Exceptional
08 Feb 2025
MIHAELA RUXANDRA
Llegamos varias veces a este hotel. Es un oasis de paz. Siempre apreciamos la tranquilidad, la calidad del restaurante, los masajes y la calidez de la atención.
Leisure Partner
10/10
Exceptional
31 Jan 2025
Francisco Javier
Una sorpresa en Tepoz
10/10
Exceptional
27 Jan 2025
YULEGNIS
Lleno de paz
Leisure Friends
10/10
Exceptional
16 Jan 2025
María Fernanda
Me encantó todo!
Leisure Partner
10/10
Exceptional
15 Jan 2025
Ricardo

Excelente!

Un lugar muy bonito, perfecto para estar con pareja, limpieza impecable, camas muy comodas y staff muy amable. El restaurante \"La Veladora\" es un most en Tepoztlan.
Partner
10/10
Exceptional
10 Jan 2025
Elvira

Resuelven con buena actitud

El servicio es muy bueno, solo tuvimos el in conveniente de que no nos registraron para el SPA como lo solicitamos, pero al final lo solucionaron.
Partner
8/10
Excellent
29 Dec 2024
Manuel
Todo muy bien. Muy agradable para un fin de semana tranquilo
8/10
Excellent
05 Dec 2024
Norma
I really likeed the comfortable accomodationes with unique details, and welcoming atmosphere. Excellent service from the staff and delicious food. The swimming pool no too big but pretty nice.
10/10
Exceptional
02 Dec 2024
Daniela
Es hermosa, la habitación muy amplia y linda, todo muy limpio y muy buena atención.
Regreso seguro!
Leisure Partner
8/10
Excellent
30 Nov 2024
Sandra
Podrian mejorar la presentacion de sus bell boys
Leisure Partner
6/10
Pleasant
09 Nov 2024
pascal
Cuarto muy amplio.
Limpieza a mejorar.
Mucho ruido en la noche en las habitaciones cerca del restaurante con huespuedes q se quedan en el bar hasta las 2am sin q nadie le diga algo...
Leisure Partner
10/10
Exceptional
04 Nov 2024
Juan Carlos
Es un gran lugar y la atención de la gente del Hotel espectacular
Partner
10/10
Exceptional
03 Nov 2024
Paco
Buena atencion
Leisure Friends
10/10
Exceptional
31 Oct 2024
Gisela

Espectacular

Me encanto todo! Instalaciones, serviciio, alimentos, musica de fondo, todo espectacular
Self

Location & surroundings

Hotel Boutique Casa Fernanda
Calle Niv O Artillero 20, Tepoztlan, Mexico

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Hotel Boutique Casa Fernanda

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