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Element Katy

Houston - TX · United States

23653 Grande Centre DrView location

8.8/10Excellent917 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Element Katy

Enjoy amenities such as an outdoor pool and a 24-hour fitness center. This Katy hotel also features complimentary Wi-Fi, gift shops/newsstands, and a picnic area. The snack bar/deli offers a variety of options. A complimentary full breakfast is served daily.

Business travelers appreciate the 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self-parking is available onsite. The 143 guest rooms feature kitchens, LCD televisions with satellite programming, complimentary Wi-Fi, safes, desks, and phones with free local calls.

Located in a shopping district, Element Houston Katy is within a 5-minute drive of Katy Mills Mall and Times Square Entertainment. It's also conveniently located near Katy Grand (1. 1 mi) and offers easy access to George Bush Intercontinental Airport (IAH), which is 41. 2 miles away.

Read more about this hotelShow less

With a stay at Element by Marriott Houston Katy in Katy, you'll be in a shopping district, within a 10-minute drive of Katy Mills Mall and Times Square Entertainment. This hotel is 12.7 mi (20.4 km) from Westheimer Road and 1.1 mi (1.8 km) from Katy Grand.

Make yourself at home in one of the 143 guestrooms, featuring kitchens. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 5 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Times Square Entertainment 1 km / 0.6 mi
Main Event 1.5 km / 0.9 mi
Katy Grand 1.8 km / 1.1 mi
Memorial Hermann Katy Hospital 1.8 km / 1.1 mi
Andretti Karting and Games 1.8 km / 1.1 mi
Cinemark Katy 1.8 km / 1.1 mi
Typhoon Texas 3.1 km / 1.9 mi
Katy Mills Mall 3.6 km / 2.2 mi
Rhodes Stadium 4.2 km / 2.6 mi
Legacy Stadium 4.6 km / 2.9 mi
LaCenterra at Cinco Ranch 5.1 km / 3.2 mi
Golf Club at Cinco Ranch 5.4 km / 3.4 mi
Katy Veterans Memorial Museum 6.3 km / 3.9 mi
Katy Miniature Golf & Batting Cages 6.4 km / 4 mi
Katy Park 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 143
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
Show 28 more facilities & services
  • Bicycle hire serviceExtra charge
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bikes available
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Element Katy

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Element Katy

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-2

    Photos are not available for this room type.

    Element Katy

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Element Katy

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Element Katy

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    Element Katy

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 44 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable15 photos

    Element Katy

    STUDIO KING SIZE BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM

    Photos are not available for this room type.

    Element Katy

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Element Katy

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Element Katy

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Element Katy

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Element Katy

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 44 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable9 photos

    Element Katy

    STUDIO Accessible KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Element Katy

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 44 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable13 photos

    Element Katy

    STUDIO TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning
    • Shower

    Facilities with extra charge

    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Individually adjustable heating
    • Microwave
    • Fridge
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • Dishwasher
    • Housekeeping
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    Element Katy

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • TV
    • Direct dial telephone
    • Hairdryer
    • Kitchen
    • Housekeeping
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Element Katy

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Element Katy

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Element Katy

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Element Katy

8.8
Excellent
917 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Sean
The room was comfortable and had a good size refrigerator. It also had a small stove top and dishes. Very nice
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Mary
Everthing was wonderful. Excellent courtesy breakfast. Towels by the pool, safe parking lot. Located near where we wanted to be. The staff was, without exception, patient, efficient, well informed and truly pleasant and friendly. Kitchen well equipped. we had small children and having a kitchen and a pool is important to us.
Family_with_children
6/10
Pleasant
22 Jun 2026
Maria
M
Family_with_children
4/10
Poor
17 Jun 2026
Courtney
AC was not working. And when the maintenance man came to check on it, he told us he knew the AC wasn’t working and told them not to put us in that room, but they did anyways, so we were quite miserable all night.
Family_with_children
10/10
Exceptional
30 May 2026
Kristyn
rooms were super clean, pool was awesome and breakfast was great
Friends_and_family Family
10/10
Exceptional
30 May 2026
Gail
personnel is very pro.
10/10
Exceptional
29 May 2026
Leonard
This is our favorite hotel! The staff are always kind and helpful, and the rooms are always spotless.
Partner
10/10
Exceptional
25 May 2026
Gail
Easy parking, nice hotel, great staff especially front desk Magdelena she is super friendly
Family_with_children
10/10
Exceptional
24 May 2026
Esmeralda
Exceeded my expectations! Will be staying again!
Friends_and_family Family
10/10
Exceptional
23 May 2026
Joyce
I was not disappointed with the choice of the hotel. It was close to my event center. The hotel was clean quiet and the staff were quite friendly. I will definitely stay here again despite the fact that it was quite far from the IAH airport. If you coming to Katy for an event I think you should check out this hotel.
Self
10/10
Exceptional
19 May 2026
Tamara
Ample parking. Friendly staff. Clean premises.
10/10
Exceptional
18 May 2026
leslie
The staff are amazing! Super friendly and helpful!
10/10
Exceptional
28 Apr 2026
Jane
Clean. Comfortable bed.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Sandra
I did not have breakfast woke up late
Family
10/10
Exceptional
22 Mar 2026
WILLIAM
Parking lot security and friendly staff. I didn't have to worry about my vehicle being vandalized.
Partner
2/10
Poor
17 Mar 2026
james
When we went into the assigned room and turned on the light, there were 3 spiders in different locations in the room. we immediately went back to tell the front desk about the sipders, they offered another room, but we said no, did not want to be bitten by spiders.
DO NOT STAY AT THIS LOCATION
Friends_and_family Family
2/10
Poor
08 Mar 2026
Sunset
The breakfast was a few grab and go. The pool closed early and the room was super hot. Paint was peeling in the bathroom. The staff was unpleasant. Will not be staying there again.
Family_with_children
6/10
Pleasant
02 Mar 2026
Brianna
Overall decent stay, hotel itself not bad. Only gave a 3 star because quite upset that we called a day before our check-in to clarify that our flight didn’t land until late in the night and was told that there is no problem, front desk is 24/7 and you can check in when you arrive. Which we did and evening of checkin was told that they overbooked, didn’t have a room for us and we had to try and find another hotel, after calling 15 found one awful one in the middle of the night! Then next day went to the hotel where we originally booked, and had booked with our entire team, was told by this hotel staff that they over book on purpose for those that don’t check in and we mentioned that we called day before saying we will have very late check in and was told we had nothing to worry about.m, which ended up being completely wrong. Then was told they had one room available and we were eventually able to stay but upset that we communicated properly and was turned away first night cause they “overbook on purpose” and we had to hassle around finding a place to stay at 1am in the morning after our flight.
Family_with_children
10/10
Exceptional
26 Feb 2026
Kimberly
Made my stay enjoyable, even signed up for Marriott rewards. My first time visiting this location. Hotel was clean. Staff was very helpful and friendly. Loved the yogurt bar and checkout was easy.
Self
2/10
Poor
25 Feb 2026
WEN SUN
My room was downgraded from double queens with sofa bed to king with sofa bed despite paying higher room rate through Orbitz. No other room was available. Asking us keep it or call Orbitz to cancel it. They offered Bonvoy point and night for compensation but none has been fulfilled after 12 days.

No housekeeping service despite 5-night stay until we requested it.

Overall, this is one of my worst experience with Marriott Hotel despite being Bonvoy silver/gold Elite member for more than 7 years. We were treated inferiorly when booking through 3rd party service, like Orbitz. I would need to think twice before future booking.
Family_with_children
10/10
Exceptional
15 Feb 2026
Gary
All the above!
Friends_and_family Family
10/10
Exceptional
13 Feb 2026
Sandra
Great job.
10/10
Exceptional
02 Feb 2026
Priyadarshini
Really great rooms and clean hallways.
6/10
Pleasant
07 Jan 2026
Sherman
Refrigerator wasn’t working and had to walk the stairs get get to our room
10/10
Exceptional
04 Jan 2026
Nelie
.
8/10
Excellent
01 Jan 2026
Gail
We have enjoyed staying here and have stayed here before however this time elevator wasn’t working which made it difficult with a bad back to keep using stairs. 😢 sorry for complaining
Leisure Family_with_children
10/10
Exceptional
01 Jan 2026
ololade
Great customer service…good amenities
10/10
Exceptional
27 Dec 2025
Manuel
no blackout in the room but great staff
10/10
Exceptional
06 Dec 2025
Ida
Second time staying here - nice location, friendly staff, comfortable rooms.
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Dionne
What a refreshing surprise! Looking forward to returning in the future. Staff was amazing.
Leisure Family
10/10
Exceptional
29 Nov 2025
MEGAN REBECCA
Absolutely a great experience
10/10
Exceptional
28 Nov 2025
Gail
Staff as always friendly and clean spacious room
Leisure Family
10/10
Exceptional
08 Nov 2025
Leonard
Spotless room, friendly staff, our favorite hotel to stay at in Katy.
Leisure Partner
10/10
Exceptional
29 Oct 2025
Kevin
Clean room
10/10
Exceptional
29 Oct 2025
Adrianna
Really nice stay! The hotel and room were super clean, the area was great, and the amenities were awesome. Definitely would stay here again!
Leisure Family_with_children
8/10
Excellent
27 Oct 2025
Arun
Stay was great. Excellent customer service
Leisure Family
8/10
Excellent
26 Oct 2025
Gail
Very good choices
Leisure Family_with_children
10/10
Exceptional
20 Oct 2025
Jaime
The room wa clean and the service ok
Leisure Partner
10/10
Exceptional
12 Oct 2025
Kathy
Clean room
Air Conditioning working fine
The staff were very helpful and nice
Leisure Family
10/10
Exceptional
11 Oct 2025
Alison
Super large room with all the amenities-almost full kitchen, large refrigerators/ freezer-even a cooktop! Wine glasses, dishes…free really good breakfast , comfy bed… smart TV with Netflix! All convenient to the hospital where my husband was having surgery—all
At a great price!! Highly recommend!
Business_and_leisure Partner
4/10
Poor
05 Oct 2025
Jose
Hotel room was in serious disrepairs. Curtain rod missing and holes on the wall. Missing cabinet handles, black mildew on shower walls, toilet seat completely loose, bathroom water faucet loose and can not keep straight, and body wash soap bottle complete empty. Definitely not worth the price I paid for.
Leisure Family
8/10
Excellent
22 Sep 2025
Ariel
There was play space in the room but huge roaches came out the sink we had to move. Mildew smells. There was an old pull out couch that the kids were scared to sleep on. No sheets for it
Leisure Family
2/10
Poor
02 Sep 2025
Randy

Terrible stay and misleading policies

My family was ill for most days whilst staying in the hotel. It appears as long as the AC was blowing allergies and illness came up. When we left the room we were ok.
Furthermore, we were charged for the complete booking although we checked out early and the front desk said we will not be charged after spending 6 rather than 7 nights.
We were advised that Marriot's new policy is that the complete booking has to be paid for regardless of checking out earlier.

Additionally, there is a high degree of misleading prices a nightly rate was initially booked but then after the bill was received, the rate increased each night.

Hotels.com provided no support to have the issue rectified.

This was in fact my 3rd stay at the Element sadly I am doubtful I will stay here again.
Business
8/10
Excellent
21 Aug 2025
Mansour
It was quite and clean but they did not have any mirrors out side of bathroom to use.
My room didn’t have a safe.
10/10
Exceptional
17 Aug 2025
Rhonda
This hotel is fabulous! Check in was a breeze! They did put us in a room by the elevator but moved us without any problem. The one bedroom room was clean, and spacious. This has got to be the quietest hotel I've ever been in. The air conditioner worked great, maybe even too good lol. The bed and pillows very comfortable. I would have loved an extra blanket in the room. The couch was rather uncomfortable due to it being a sleeper, but it was fine.
The breakfast was good and plentiful.
The pool was lively, but could not stay out there due to smokers.
The staff was so happy and friendly. I recommend this hotel 100%
Leisure Partner
4/10
Poor
10 Aug 2025
Oluwatomi Jessica
Nasty
Leisure Family_with_children
10/10
Exceptional
10 Aug 2025
Edwardo
Pleasant experience and comfortable stay. Nice, clean rooms. Breakfast was frequently replenished and available to all. The staff were friendly and helpful. Will definitely stay here again when visiting the area.
Leisure Family_with_children
8/10
Excellent
09 Aug 2025
Claudial Fahey
The rooms were very spacious
Leisure Family_with_children
10/10
Exceptional
04 Aug 2025
John
Great place to stay!
8/10
Excellent
29 Jul 2025
Sajid
.
10/10
Exceptional
21 Jul 2025
Dawnya
Great place to stay!
Leisure Partner
6/10
Pleasant
29 Jun 2025
Damian
Brekfest is terrible
Business Family
10/10
Exceptional
16 Jun 2025
Scott

Nice and simple!

Great location and excellent service! Rooms are very nice!
Business
10/10
Exceptional
02 Jun 2025
Latoya
Amazing the entire staff was wonderful
Friends_and_family Family
10/10
Exceptional
27 May 2025
Loretta
Friendly staff, and cleaned room.
Leisure Family
6/10
Pleasant
20 May 2025
Fredrick
Checking in I was greeted with that there is no water and it will be 3 hours before it will be back on. I was there to attend a graduation that evening. Then day two I was greeted that the elevator was not working so I had to walk up four flights of stairs. Yes my room on the 4th floor. Two day stay and they did not want to give me a discount for the inconvenience that they caused me and my family.
Leisure Family
2/10
Poor
19 May 2025
Erin
Our first evening at the hotel, seemed to be going fine, until my child used the one bathroom in our room, only to discover then, when we called for maintenance to unclog the toilet, that there was a plumbing issue (hotel-wide), requiring the water to the building to be shut off for 3-4 hours (during prime showering times for most families). We could not even wash our hands. The next and final day of our stay, after both my daughter and husband injured themselves on a discrete excess concrete base around the tightly packed picnic area, where we planned to eat lunch by the pool, before swimming as a family - though the injury to my daughter, causing blood to be drawn from 3 of my daughters 5 tires on her left foot, prompted my husband to ask the rep at the front desk for bandaids, to which she declined, stating they had none for residents. Finally, a supervisor, came to help, but that was all for not, as though it wasn’t more than enough for one stay, just to finally begin to make our way to the elevator to clean up and have dinner in our top floor room, when the same representative, adamant that she had no first aid to help our daughter, informed us that the elevators were now our as well…so our family of four (hands full of bags) had to hike the concrete (and blood stained) stairs to the top floor.

All to find out that zero concessions or bill reductions would be offered, and no medical reports from the various safety concerns endured would be accepted.
Leisure Family_with_children
10/10
Exceptional
08 May 2025
Akanimo
Amazing staff
Leisure Self
10/10
Exceptional
06 May 2025
Aung
Clean and facilities are nice
Leisure Family_with_children
10/10
Exceptional
04 May 2025
Verified traveler
Our stay was short, but we did enjoy the decor of the room and size of the room was very nice.
Friends_and_family Family
8/10
Excellent
28 Apr 2025
Andrea
While the hotel facilities are quite nice, rooms were large and the staff was very friendly and accommodating, other aspects were a mess. The elevator broke down and wasn’t repaired during my stay; my guest discovered a bedbug in their room on the final day of the trip and didn’t really get a meaningful resolution.

So stay at your own risk?
Leisure Family_with_children
10/10
Exceptional
27 Apr 2025
Alexandra
It was clean and aesthetic
Business Friends
6/10
Pleasant
16 Apr 2025
Anna
The first night we checked in at 10:00pm. I booked 2 queen bed room , assistant manager Vanessa gave me 1 king bed room with a pull out sofa bed. She said no more 2 queen beds room. And promised me to change room for me another day ( we would stay 5 nights )

The second day morning , I asked the front desk Johnny , he guaranteed we can change back to 2 queen beds room even we come back after 3:00 pm ( I told him we couldn’t wait there whole day just to make sure we can change back to 2 queen beds room )

We came back at 5:30 , it’s another front desk assistant , she told me cannot help me change the room !!!!

We were so disappointed, dissatisfied that we said we need to complain to Marriott cooperate , then they Immediately said they can give me back the 2 queens bed room

Unfortunately, at 11:30 pm. The room next to us , the music was super loud , by the way, the phone in the room were not working at all, everytime , whatever I need, I need to go down to the front desk to require, I need to go down and complain , the first time , I guess they tried to call the person in the room, but nobody picked up the phone. Then they didn’t follow up

At 1:00 am midnight , I needed to go back down again , they said they tried to call but nobody picked up the phone , then I said I need to call the police , cos hotel staff called and they can’t go inside that person room and Check

Then they helped me change the room immediately

So within 2 days. I changed rooms for 3 times
Leisure Family_with_children
10/10
Exceptional
13 Apr 2025
Manish
Excellent
8/10
Excellent
04 Apr 2025
Ava
Big rooms
Leisure Family_with_children
8/10
Excellent
03 Apr 2025
David
Not very busy. Very convenient for our trip.
Leisure Family_with_children
6/10
Pleasant
26 Mar 2025
Nicole
The staff was great , but there was dirty towels in our room and the fridge went out the 2nd night we were there. The shower was also not the cleanest.
Leisure Family_with_children
8/10
Excellent
24 Mar 2025
Hyon
that place was good but don't trust the photos, they make the photos look much better than what it is.

but it is a nice place to stay. just don't expect too much
Leisure Family
2/10
Poor
18 Mar 2025
Armando
This is my second time staying here both time someone open my door around 8 and 9 am lucky I have the door stopper..
don’t know was goin on here
Business Self
10/10
Exceptional
18 Mar 2025
Latoya
Perfect
8/10
Excellent
18 Mar 2025
Stephone
Enjoyed my stay.
Business_and_leisure Family
8/10
Excellent
16 Mar 2025
Sotonye
Wonderful experience. The staff were very friendly. The one and only drawback was the breakfast.
Business_and_leisure Family
10/10
Exceptional
03 Mar 2025
Dawnya
Excellent house! It was clean, cute, great design and easily fit our family of 6 comfortably.
10/10
Exceptional
16 Feb 2025
John
Excellent all the way around
Leisure Partner
2/10
Poor
13 Feb 2025
Yasushi
Four equipment were broken and unusable in the fitness room. Only one treadmill was usable, so I could not use it during my stay.
10/10
Exceptional
10 Feb 2025
Sandor
Professional
10/10
Exceptional
02 Feb 2025
Terry
The pillows were very flat..only negative..
10/10
Exceptional
29 Jan 2025
Prisela
Great stay !
Leisure Family
10/10
Exceptional
25 Jan 2025
Harriett
Beautiful hotel, roomyj. The only issue was the corner of the kingsize bed. It extends beyond the mattress and was extremely easy to bump your leg.
Partner
2/10
Poor
21 Jan 2025
Michael

Don’t stay at Element hotel in katy, Texas

The check in representative was so bad , unpleasant, bad attitude and on his cellphone while checking us in.
Business
10/10
Exceptional
19 Jan 2025
paul mcbean
They did not clean the room on the two days we stsyed there.
Leisure Family
10/10
Exceptional
19 Jan 2025
Tenisha
I truly enjoyed my stay here. The staff was professional and expeditious in their service. The property was clean, modern contemporary and very cozy. I’ll be booking again for staycation.
Business_and_leisure Self
10/10
Exceptional
18 Jan 2025
silvia
Very clean and spacious rooms.
Business_and_leisure Family
10/10
Exceptional
13 Jan 2025
Mustafa
Great service
10/10
Exceptional
05 Jan 2025
Louis
Beautiful hotel with lake in the back
Business_and_leisure Pet
10/10
Exceptional
30 Dec 2024
Stephane
I enjoyed my stay
10/10
Exceptional
16 Dec 2024
Juan

Great Hotel

Very friendly and professional staff. Rooms were very clean.
Friends_and_family Family
8/10
Excellent
04 Dec 2024
Verified traveler

Good ecofriendly hotel with nice view of fountain

It was nice hotel but breakfast could have been better, fruits were stale and had limited options
Friends_and_family Family
10/10
Exceptional
04 Dec 2024
asma
It was comfortable
Leisure Family
10/10
Exceptional
01 Dec 2024
Steven
Perfect location for my needs in this trip! Everything is fresh and new!
10/10
Exceptional
26 Nov 2024
Antonia
Very much enjoyed my stay. Room was clean and spacious. Also had a kitchen area with stove, pots, etc. Food options were good around area. Pedro at bar at hotel was so kind and welcoming!
Leisure Self
4/10
Poor
17 Nov 2024
Lee
The room smelled like mold had to keep the window open the whole time. They said my card got declined so made me use a different card then had two pending transactions on my account. Lady at the front was rude
Leisure Family
10/10
Exceptional
13 Nov 2024
Ryan
Very comfortable stay for several nights. Very handy to have the kitchenette for an extended stay. Staff were helpful and pleasant. Nice to have the view of the ponds out the window. Short drive to a selection of restaurants, and supermarkets/mall aren’t far away.
Leisure Self
8/10
Excellent
19 Oct 2024
Brent
Nice hotel. Room was clean and comfortable and staff was nice. Breakfast was comparable to other offerings
Leisure Family
8/10
Excellent
19 Oct 2024
Michael
The property allows pets. The property should dedicate a floor or more to not allow pets.
Leisure Family
8/10
Excellent
15 Oct 2024
Fernando
Awesomeness
6/10
Pleasant
13 Oct 2024
Kristin
Plumbing had issues. Nice and rather new, however had maintenance issues. Front staff was not all that hospitable. Need better management.
Leisure Family_with_children
4/10
Poor
08 Oct 2024
Crystal
I booked a room that said 2 queen beds and a “double sofa bed”. We got to the room and it was 2 queen beds and a chair. I called the front desk and Sarah said that if we want a pull out couch, we would have to get a room with one King but would have to wait until the next day to see if they had any available because they were completely booked. I told her I would need a double queen and a Sofa bed but she said they don’t have any rooms like that. I called Expedia to try to get a refund to use at a different hotel because I have a family of 5. Expedia called Sara and she told them that we do have a pull out sofa bed. I had to then call her again so I could clarify and she back tracked and said if I do have a pull out couch then maybe I’m doing it wrong and she doesn’t have maintenance to show me how to do it. I felt lied to and Sarah seemed like she didn’t want to be bothered to do her job. She was on her phone when we came in and she didn’t tell me when breakfast was, I didn’t know if there was a password to the WiFi, and she told me to put my card in the card reader without letting me know how much would be put on hold. She told my husband we could talk to a manager the next day which was Sunday. The next day he went to talk to the man at the front desk and he let him know that managers are not available on weekends but he was great and moved us to the room I originally paid for.
Leisure Family_with_children
8/10
Excellent
03 Sep 2024
Sheldon
Very pleased with our stay. Only recommendation is to improve breakfast selections.
10/10
Exceptional
01 Sep 2024
Mireya
Amazing stay!!
Friends_and_family Friends

Location & surroundings

Element Katy
23653 Grande Centre Dr, Katy, United States

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Element Katy

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