Name: Palacio Royale Inn Signature Katy
Address: 22455 Katy Fwy, Katy, 77450, US

10/10

Exceptional

26 Jul 2026

Suramy

Me gustó la pase bien

10/10

Exceptional

25 Jul 2026

Juan

Nice room, clean pool, friendly staff

8/10

Excellent

12 Jul 2026

Guy

Room is clean and decently comfortable. However, the hallway is extremely noisy, including from the room, and smells like mold. Partying late at night. Fair location, but no close services. Good deal, but not cozy, definitely not romantic.

2/10

Poor

04 Jul 2026

Michael

The room itself was clean, but the overall experience was disappointing. From the lobby to the hallways and even inside the room, there was a strong musty, mildew smell that never went away.

We stayed in what I believe was Room 206, which was advertised as having a “private hot tub.” In reality, it was just a standard bathtub with jets, not what most people would consider a hot tub. That description felt misleading.

Another concern was the soft spot in the floor next to the tub. It noticeably flexed underfoot and didn’t feel safe, especially in an area where the floor is likely exposed to moisture.

The hallways also weren’t well maintained during our stay. There were numerous bags of housekeeping trash piled in the hallway for an extended period, which added to the overall impression that the property wasn’t being kept up.

The room was clean, but the mildew odor, misleading description of the “hot tub,” the soft spot in the floor, and the condition of the hallways made the stay much less enjoyable than we expected.

Partner

8/10

Excellent

27 Jun 2026

Arthur

Clean and reasonable

6/10

Pleasant

26 Jun 2026

Nora

If you are sensitive to cigarette smoke, avoid this hotel- the hallways smelled pretty heavily of it. The room was fairly nice and clean. The jacuzzi didn't hold water for very long. I will say that the bedding was nice (some stains but they smelled clean). It was soft and the pillows were great. The rooms are also not very sound proof.

Partner

8/10

Excellent

25 Jun 2026

Diego

Good

Friends

2/10

Poor

22 Jun 2026

Donna

Don't do it to save a buck. Bed bugs.

Business

8/10

Excellent

14 Jun 2026

Sheena

The property is older but clean. The pool was clean. the only con was lack of towels the first night due to being sold out.

Family_with_children

6/10

Pleasant

14 Jun 2026

Abdurrahman

Thr hotel had a sewage smell all throughout, we stayed Anthem 4th floor the button for the elevator was broken so we had to walk down to the third floor to call the elevator. We could call the front desk to get the elevator but that took 5 minutes. The hallway was hot the bedroom was dusty and dirty the bed had dirt and dirty stains all over. The bathroom had cracks. Overall I would not recommend.

Partner

2/10

Poor

13 Jun 2026

Alexa Michelle

Need to work on the humidity in the bathroom floors.

Family

10/10

Exceptional

31 May 2026

Andrea

Clean room
Staff was nice and attentive

Family_with_children

2/10

Poor

26 May 2026

Tehri

The pictures you post on this are so very deceiving, I walked in my room and walked right back out.. holes in curtains, no maintained at all.. I didn't even stay and went down the street to another hotel...lost a full nights room rate, but they did give me back my money on 3 night, personally should have been able to get all of it back.... BEWARE THIS PLACE IS NASTY

Family

10/10

Exceptional

23 May 2026

Tiffany

For the price, the property was very well maintained in worth the value good location

Friends

2/10

Poor

11 May 2026

Sara

The hotel had informed everyone by placing a letter under the door that there was a problem with the hot water and there would be no hot water until the next day the day I was checking out. I was unable to use the hot tub because I didn’t feel like taking a cold bath the whole reason why I stayed there. After talking to the staff, I could not be refunded because I purchased my room via this app.

10/10

Exceptional

21 Apr 2026

Papy

Hi

6/10

Pleasant

14 Apr 2026

Natarajan

Room was clean but a few things look worn out. Overall good for the price.

Family_with_children

10/10

Exceptional

14 Apr 2026

Frida

Ĝ

4/10

Poor

13 Apr 2026

Harold

The hot tub faucet dripped our entire stay. Bring your own toilet paper.

Partner

6/10

Pleasant

07 Apr 2026

Brandon

Gym equipment was broken, rooms could have been cleaner.

Partner

10/10

Exceptional

05 Apr 2026

Jasmine

Good stay

Family_with_children

4/10

Poor

02 Apr 2026

Sabrena

We were appauled at the condition of this hotel. Upon arriving at first look it appears to be your average hotel. After checking into our room and looking around we were completely grossed out. The room was grimey, any hanging curtain from the windows to the shower curtain were full of rips & holes and some were barely hanging on. The floors were so nasty that your socks &/or feet turned black after walking on them just a little bit. There was no phone in the room. We supposedly rented a room with a \" kitchenette\" however there was only a fridge & a hotplate... THAT WAS IT 😱. Most definately the smell of mold in the entire hotel if you can smell it over the OVERWHELMING POT SMELL as there were multiple drug deals going on in the parking lot. 😱 There was even a motorcycle parked out front to a guy who jumped the fence from behind after dumpster diving and took off 😱 The cover to the AC unit in the living room fell completely off in the middle of the night and the one in the bedroom sounded as if it were a jet airplane taking off and landing all night 😱. Definately WILL NOT BE BOOKING A STAY HERE EVER AGAIN 😱😱😱😱

Partner

10/10

Exceptional

01 Apr 2026

Adora

Exceeded my expectations

Self

8/10

Excellent

14 Mar 2026

AMARILYS

No

10/10

Exceptional

14 Mar 2026

Jarquis

Great service rooms are exceptional,

Partner

10/10

Exceptional

10 Mar 2026

Kenneth

Great stay very clean and the staff was great

Partner

10/10

Exceptional

06 Mar 2026

Aidee

Easy check in and friendly staff

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Christopher

Stayed multiple times love the place

Self

6/10

Pleasant

01 Mar 2026

Chantral

Some of the customers bring the animals and it really smells

8/10

Excellent

01 Mar 2026

Chantral

Clean rooms and customer service is good as well. Also breakfast.

Family_with_children

2/10

Poor

17 Feb 2026

Ali

Room was not similar to pictures on website

Partner

2/10

Poor

14 Feb 2026

Timmiko

Nothing went well.. when we checked in our room didn’t have a remote for our TV. We asked for an extra sheet and was told there were none. Asked for an iron and was told there were none but there was an ironing board in the closet. The hot water was luke warm. A far as breakfast goes. The “kitchen staff” was late so initially there was boiled eggs and toast. Coffee and fruit. When they finally showed up all they added was waffle batter, butter and jelly. This was by far the worst hotel I’ve ever stayed in. I would not recommend. If I could give negative stars I would.

Leisure Partner

8/10

Excellent

09 Feb 2026

Mario

The breakfast was very lean

4/10

Poor

03 Feb 2026

Tiffany

It was ok for 1 night just to sleep. You can tell it hasn't had updates in a while, and it had an odd smell to the room. I wouldn't book for long stays. Wasn't able to try the breakfast, they don't serve until 8, but the coffee was cold.

Leisure Family

10/10

Exceptional

29 Jan 2026

Marlon

Good Customer service .

Business_and_leisure Family

6/10

Pleasant

05 Jan 2026

Amy

We stay here quite often. The staff was friendly, as always. However, some things were not up to par this time. There was no iron in the room, just an ironing board. The electrical outlets in the bathroom didn’t work. And even though I asked for our room to be made up (on day three of a four-night stay), our room wasn’t cleaned. And breakfast was less than stellar. One cereal dispenser was empty, There was very little bread to toast.

Partner

6/10

Pleasant

05 Dec 2025

Shiek M M

Ok but not great! Breakfast not good. No dryer. No daily cleaning service.

Friends_and_family Family

4/10

Poor

04 Dec 2025

Sina

This hotel is very run-down—everything inside feels old. The room smelled awful, and the bed frame squeaked constantly. The staff also lack basic customer service and respect. The EV charger was the only reason I booked this place

Business

8/10

Excellent

29 Nov 2025

Ernest

Nice room

Friends_and_family Family

8/10

Excellent

25 Nov 2025

Derek

Provide USB charging ports in room

Leisure Partner

6/10

Pleasant

21 Nov 2025

Mary Ann

The place is clean/decent. My issues are all gym equipment is broken. Iron in the room is broken.I only stayed for 1 night so not sure what else is not working. Not so happy with the stay.

Leisure Self

6/10

Pleasant

14 Nov 2025

Michael

Room was clean. Hard bed. Pipes were audible and the outside smelled of pots.

Business

2/10

Poor

11 Nov 2025

Toni

Roaches.

10/10

Exceptional

10 Nov 2025

stacy

Always great here

Partner

6/10

Pleasant

10 Nov 2025

Amber

The bed, blankets, and pillows were uncomfortable. Breakfast had limited options and they ran out well before the end of service, the hot tub wasn’t anything special. There was no hair dryer in the bathroom nor a steam fan. There was no soundproofing so we were often woken up by noisy dogs or children.

Partner

10/10

Exceptional

20 Oct 2025

Lurvin

Amazing.. I had the deluxe room with jacuzzi and it was clean and spacious! I will definitely visiting again.

Partner

2/10

Poor

30 Sep 2025

Jasmine

Room not clean and there was a roach in the tub

10/10

Exceptional

29 Sep 2025

David

Pet friendly

8/10

Excellent

17 Sep 2025

Anne

Convenient access to highway.

Business Self

8/10

Excellent

14 Sep 2025

Linda

It was a good hotels. Parts of it needed fixing. They had a great dog area

Friends_and_family Family

10/10

Exceptional

12 Sep 2025

LUCIA

Clean the staff was nice and friendly

Business Self

10/10

Exceptional

08 Sep 2025

Meagan

I was happy to see they're pet friendly. Price was right for what I needed (a quick place to sleep) with easy highway access. Room was comfortable. Could use more USB charging spots, but one in the base of the table lamp was sufficient.

Leisure Self

4/10

Poor

03 Sep 2025

Verified traveler

This place is not for a family and for tourism purpose. The breakfast and the overall stay is average or below normal. If you want a cheaper place to stay, then it would suffice the need.

6/10

Pleasant

31 Aug 2025

Kala

It looked a bit run down.

Leisure Self

10/10

Exceptional

24 Aug 2025

Luis

Nice

10/10

Exceptional

13 Aug 2025

Stephen

Excellent value! Nice property and staff. Nice, safe area. Will stay again.

Business_and_leisure Pet

6/10

Pleasant

10 Aug 2025

Jesse M

I liked the 12 o'clock check out, happy hour, and staff. We had a noisy night. Banging upstairs all night and doors slamming. Late night early hours

Leisure Family

10/10

Exceptional

02 Aug 2025

Chelsea

Second stay here. Rooms always clean and spacious. Surprised how affordable of stays they offer with the quality of the rooms. Would recommend

10/10

Exceptional

02 Aug 2025

Jorge

Great, as usual.

10/10

Exceptional

02 Aug 2025

Jorge

I love staying here when i do, its quiet, never had issues with my vehicles, staff is very attentive to what goes on at all times, and someone is always available 24/7

2/10

Poor

28 Jul 2025

Gail

Children and dogs were running up and it smelled like sewer and I informed the front desk down the hall and it smelled like sewer

Leisure Partner

4/10

Poor

18 Jul 2025

Leonel

Room had a strong small of humidity and chlorine.
I dont recommend this place at all

10/10

Exceptional

15 Jul 2025

Cristina

At first it was confusing on where to artive since there is two hotels named the same next to each other. Once we gigured it out the rest was good. For one night stay we were comfortable and found things around to eat and shop easily.

Leisure Family

8/10

Excellent

08 Jul 2025

alex

Good overall. Should've checked it was pet friendly. There was a dog barking on my 1st night and supposably they didn't usually put pets on 4th floor. AC was nice and cold and room was clean. I asked for 4 towels for 4 people and I was questioned because I only returned the 3 that were in the room. I believe I should get 4 towels without question if we are 4 in the room.

Friends_and_family Family

2/10

Poor

07 Jul 2025

KARMINA

Terrible

10/10

Exceptional

06 Jul 2025

LAWRENCE

This is the 2nd time My wife and I and the dogs stayed in this place
This is by no means a Marriott hotel but for the price you pay it is very good!
It is clean. Some minor things are not new new but clean and acceptable. You can tell it has been renovated not too long ago.
There is a fenced dog area for the dogs to do theirs business. Nice and well maintained. We did not use the swimming pool but there is one.
The breakfast is adequate with fruits and waffle machine. Eggs and bread. Breakfast are is clean and pleasing.
My wife and I and the pugs will definitely go back to stay in this Hotel/Motel.
Lawrence and Berry

8/10

Excellent

04 Jul 2025

Stalica

Rooms was clean, the staff were nice and the continental breakfast was good. For the price we paid for those two nights was not bad at all.

Leisure Family_with_children

8/10

Excellent

29 Jun 2025

Jodi L.

One night stay

After having a difficult experience at a prior hotel, this one was good. The staff was quick and informative and the room was clean.

Friends_and_family Family

2/10

Poor

27 Jun 2025

Christina

Upon check in, horrible smell roamed the corridors and lobby. Inside room smelled very musty. Cockroach scattering on the floor. Pillow and bed felt like concrete and walls are paper thin. Took kids outside to pool area and it smelled like a dumpster was right behind us. Good part was my daughter liked her waffles, but besides eggs, yogurt, and waffles that was it for breakfast which was 730-930. I would never stay here again!

Leisure Family_with_children

6/10

Pleasant

26 Jun 2025

Verified traveler

Disappointed

This is an old hotel that has had some minor Reno. The reservation desk is glassed in like I was in a convenience store in a bad neighborhood. The floors in the room were not very clean. I will not stay here again.

Self

8/10

Excellent

22 Jun 2025

Daniel G.

Everything was good except the huge wad of hair on the tub

10/10

Exceptional

22 Jun 2025

Kenneth

My husband and are driving across country and we were very pleased to come across this property. We stayed for one night and had a wonderful welcome by the gentleman at the front desk. He was very helpful and accommodating. We even got a change to take a nice dip in The pool to wash the days driving off of us. I would recommend and stay again.

Business_and_leisure Family

10/10

Exceptional

20 Jun 2025

Justin

My inly complaint is that the walls are really thin so i could hear people in the next room talking

Self

4/10

Poor

17 Jun 2025

Lisa

This is more motel then hotel, not was I was hoping for. Very run down, hair on our sheets. We checked out ASAP

Leisure Family

10/10

Exceptional

15 Jun 2025

Lisa

Simple, easy, clean, friendly, quiet!

Friends_and_family Family

8/10

Excellent

12 Jun 2025

Steve

Junk car in parking lot.

4/10

Poor

10 Jun 2025

Kim

So noisy even in the midnight. People taliking, walking in out nonstop at walk way.

10/10

Exceptional

09 Jun 2025

Stacey

The ladies at the front desk are always so pleasant and helpful. One of my \"go-to\" places

Leisure Pet

6/10

Pleasant

04 Jun 2025

Andrea

Upon arrival the front desk man was extremely friendly. The room was sub-par. We had a 1st floor room and we could hear every sound made in the hallway and surrounding areas even late into the night. Bathroom door wouldnt stay shut, the lighting was very dim, the ac barely kept the room cool, there were old dry hairs in the bathtub and sink, only 3 tiny pillows for a king sized bed, and the bed itself was squeaky and uncomfortable. When we checked out and turned our key in the front desk lady smiled on approach then gave us disgusted looks. I won't be staying here again.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

REGINA

Wonderful service. Breakfast was good. Did not swim but pool area was clean. Room was clean. Bed was comfortable.

Business_and_leisure Family

10/10

Exceptional

27 May 2025

Glenda

I arrived late at night to find a very friendly host that checked me in quickly and easily. The property had a very clean lobby and hallways. It was quiet and peaceful. I stayed in a room that was on the back side of the property so there was zero road noise. The room was very spacious and the bathroom had great relaxing lighting. Everything was just very clean and neat and I had a very smooth stay. I would definitely book this hotel again.

Leisure Self

10/10

Exceptional

24 May 2025

Florence

This hotel is clean, breakfast was hot and ready, AR was professional and attended to all my needs, will definitely book here again.

Leisure Self

2/10

Poor

19 May 2025

Naim

My room had roaches

10/10

Exceptional

09 May 2025

WALTER

The staff here was friendly and helpful. You can tell they spend a lot of effort to try and make your stay better. Everything is clean and well cared for. A bargain price for what you get.

Leisure Pet

10/10

Exceptional

09 May 2025

Arturo

Room was very spacious

Business Self

4/10

Poor

05 May 2025

TAMMY

Bad smell in the way.

Leisure Partner

10/10

Exceptional

04 May 2025

Ana

The perfect place for vacation

Leisure Partner

10/10

Exceptional

30 Apr 2025

Chantral

Great customer service skills, clean room

Leisure Family_with_children

8/10

Excellent

28 Apr 2025

Jessica ortiz

Excellent service an cleaning... but need be better in the breakfast.

Business

10/10

Exceptional

20 Apr 2025

marie

Nice,and clean space to stay, verry verry good service.

Leisure Family

6/10

Pleasant

06 Apr 2025

Ricardo

The rooms need to be updated

The hotel was just ok. The rooma were not really updated. The breakfast was juat average. Hard boil eggs, waffles and yogurt.

Friends_and_family Family

8/10

Excellent

03 Apr 2025

Rodney v

Find breakfast Elsewhere

Everything was fine except for the Continental Breakfast and it was the worst that I've ever seen.
Hey, what can you expect for free.

Business

8/10

Excellent

31 Mar 2025

Maria Alejandra

No ofrecen buen desayuno, y horario del desayuno.

Leisure Partner

2/10

Poor

30 Mar 2025

Jasmine

The staff was cool they had good service but it was nasty when you walked inside the building and it had like a dog smell. The floors was dirty had mud everywhere. Soon as I walked in I seen the floors inside the building in the smell I already knew my room wasn’t going to be like the pictures I seen online. Walked up to the room my bathroom was nasty my sheets had brown spots on them with pubic hairs & on my towels. I stayed there for an hour then I checked out to check in at Holiday Inn was 10 times better. My child & I was comfortable!

Leisure Family_with_children

10/10

Exceptional

26 Mar 2025

Andrea

Clean

Always hesitant when staying at an \"unknown\" named hotel. This one was very nice and clean! Check in took literally 2 minutes. Rooms were very big, but the bed was kinda hard. I always check the mattresses for bugs and was happy to see they were sealed and clean! Would definately stay again. Only downfall is breakfast is at 8am and we had to be out by 7am for a tournament.

Friends_and_family Family

10/10

Exceptional

23 Mar 2025

Caroline

First time staying and it was nice. Staff was very nice an we enjoyed the pool. The dog park was surprisingly bigger than what we thought for a small hotel. The gate to the dog park needs to be fixed since our big dog was able to push it open because the lach is very loose. Everyone was happy and breakdfast we delicious, will be back.
PS. coffee was very good also.

Business Pet

10/10

Exceptional

21 Mar 2025

Sinai

The room was very comfortable

6/10

Pleasant

21 Mar 2025

Verified traveler

Nice and helpful employees, not the most luxurious or nice place. One ice machine, no ironing board, and kinda iffy hotel room comfort

Business

8/10

Excellent

19 Mar 2025

Allen

Good

This hotel is in a convenient location. It is old but is well maintained. I found it good for the price.

Friends_and_family Family

4/10

Poor

16 Mar 2025

myhien

People slamming doors and loud in hallways with courtesy, dogs barking inside building. Everything inside hotel is pretty outdated. Restroom has no vent

Friends_and_family Family