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SpringHill Suites by Marriott Houston Katy Mills

Houston - TX · United States

2501 Texamati DrView location

8.6/10Excellent890 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.8/108.8
Condition8.6/108.6
Location9.4/109.4
Neighborhood9.2/109.2
Quality5.0/105.0
Value6.8/106.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SpringHill Suites by Marriott Houston Katy Mills

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance. Grab a bite from the snack bar/deli serving guests of SpringHill Suites Houston Katy Mills.

A complimentary continental breakfast is included. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Katy? This hotel has 450 square feet (42 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 69 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Your Select Comfort bed comes with down comforters, and all rooms are furnished with double sofa beds. 27-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include desks and complimentary newspapers, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer. Katy Mills Mall - 1 km / 0. 6 mi- Typhoon Texas - 1. 1 km / 0. 7 mi- Main Event - 2. 2 km / 1.

Read more about this hotelShow less

3 mi- Leonard E. Merrell Center - 3. 1 km / 1. 9 mi- Rhodes Stadium - 3. 1 km / 1. 9 mi- Katy Veterans Memorial Museum - 3. 2 km / 2 mi- Memorial Hermann Katy Hospital - 3. 3 km / 2 mi- Legacy Stadium - 3.

5 km / 2. 2 mi- Fresenius Medical Care at Memorial Hermann Katy Hospital - 3. 6 km / 2. 2 mi- Mary Jo Peckham Park - 3. 8 km / 2. 3 mi- Times Square Entertainment - 4. 4 km / 2. 7 mi- Katy Park - 4.

7 km / 2. 9 mi- Katy Grand - 4. 9 km / 3 mi- Andretti Karting and Games - 4. 9 km / 3. 1 mi- Golf Club at Cinco Ranch - 8. 7 km / 5. 4 mi.

The preferred airport for SpringHill Suites Houston Katy Mills is Houston William Hobby Airport (HOU) - 63. 6 km / 39.

When you stay at SpringHill Suites Houston Katy Mills in Katy, you'll be in the business district, within a 15-minute walk of Katy Mills Mall and Typhoon Texas. This hotel is 14 mi (22.5 km) from Westheimer Road and 1.6 mi (2.5 km) from Main Event.

Make yourself at home in one of the 69 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with twin sofa beds. Cable television is provided for your entertainment.

Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Katy? This hotel has 550 square feet (51 square meters) of space consisting of conference space and a meeting room.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11 PM.
    • Only registered guests are allowed in the guestrooms.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out fee: USD 61 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Katy Mills Mall 0.6 km / 0.4 mi
Typhoon Texas 1.1 km / 0.7 mi
Main Event 2.2 km / 1.3 mi
Leonard E. Merrell Center 3.1 km / 1.9 mi
Rhodes Stadium 3.1 km / 2 mi
Katy Veterans Memorial Museum 3.2 km / 2 mi
Memorial Hermann Katy Hospital 3.3 km / 2 mi
Legacy Stadium 3.4 km / 2.1 mi
City of Katy Dog Park 3.6 km / 2.2 mi
Mary Jo Peckham Park 3.8 km / 2.3 mi
Times Square Entertainment 4.4 km / 2.7 mi
Katy Grand 4.9 km / 3 mi
Andretti Karting and Games 4.9 km / 3.1 mi
Cinemark Katy 4.9 km / 3.1 mi
Katy Park 5 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 69
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Laundry service
Show 29 more facilities & services
  • LaunderetteExtra charge
  • Babysitting service
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • TV lounge
  • Hairdressing salonExtra charge
  • Breakfast
  • Continental breakfast
  • Snacks
  • Minimum check-in age: 18
  • Fitness
  • GolfExtra charge
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 25 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    SpringHill Suites by Marriott Houston Katy Mills

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 25 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable9 photos

    SpringHill Suites by Marriott Houston Katy Mills

    STUDIO TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    SpringHill Suites by Marriott Houston Katy Mills

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SpringHill Suites by Marriott Houston Katy Mills

8.6
Excellent
890 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
9.4 /10
Neighborhood
9.2 /10
Quality
5.0 /10
Value
6.8 /10
Amenities
8.4 /10
100 reviews shown
4/10
Poor
19 Jul 2026
Brenda
The customer service was good. The room we were given had mold on the ceiling not acceptable consider the room cost for the night. Will not stay here again.
Friends_and_family Family
6/10
Pleasant
14 Jul 2026
Joe
The elevator was broke for the whole time I stayed there. My company preferred this hotel. I will have to stay here again at the end of July. I hope the elevator is fixed by then.
Business
6/10
Pleasant
05 Jul 2026
Ray
Room was clean. Location was great. Elevator did not work for the duration of my stay made things difficult carrying luggage and other items using stairways
10/10
Exceptional
28 Jun 2026
Idalia
Our stay there was awesome, this was our 3rd time there. 3 night.. The front desk staff were very nice and helpful. The breakfast staff lady, is also very nice, polite & on point with keeping up with food. The cleaning staff as well!
The aminites around there are great!
Definitely 5 ⭐..
Family_with_children
2/10
Poor
22 Jun 2026
Armando
Horrible smell
Family_with_children
8/10
Excellent
26 May 2026
Gina
great
Partner
10/10
Exceptional
22 May 2026
Eddie
Room was very clean and fresh, front desk receptionist, was helpful and greeted with a smile, nice location for restaurants and mall, was here on business was close to My destination for work. Enjoyed my stay
Business Self
10/10
Exceptional
17 May 2026
roteavia
Everything was perfect as usual
Family_with_children
4/10
Poor
16 May 2026
Thomas
We stayed at this SpringHill property while in town for a grandchild’s high school graduation. The disappointment in our room was over the heating/cooling system. We couldn’t adjust it! We tend to be cold natured and wanted to turn the AC off. It wouldn’t turn off. We tried a number of things to prevent it from blowing directly across the bed, so we would be able to sleep warmly. Nothing helped. My husband went to the front desk to see if anyone there had any suggestions. The night person came to the room and tried to help but with no luck. We asked for another room but were told there weren’t any, that the hotel was fully booked. However, only an hour earlier we were given our choice of rooms on all 3 floors. We found an extra blanket in the closet, covered the AC unit with a large room pillow and held it in place with the ironing board. We were so exhausted we were able to get some rest, but it was just a most unexpected, unpleasant experience.
Partner
8/10
Excellent
14 May 2026
Brandy
Clean & suitable. Bed was comfy, one of the few hotels that still offer double or single bed & a pullout.
Family
10/10
Exceptional
13 May 2026
Lisa
Front desk staff and manager was awesome. Had an issue when I booked on line but they worked very hard and got everything taken care of.
Friends_and_family Family
8/10
Excellent
09 May 2026
Alexis
Buena opción para descansar destaco la atención, el cuarto no estaba del todo limpio.
Business
10/10
Exceptional
07 May 2026
Josiah Andrew
nice
10/10
Exceptional
06 May 2026
Karen
Breakfast was great and parking was safe
Family
10/10
Exceptional
30 Apr 2026
Arunkumar
Good place to stay.. I have stayed there for three days
Business
10/10
Exceptional
26 Apr 2026
Sasha
Everything was perfect for our mini family vacation. Breakfast was varied every day and staff was very accommodating
Family_with_children
2/10
Poor
22 Apr 2026
Graham
It sucked they stole 400 dollars from me
6/10
Pleasant
17 Apr 2026
Andrea
The couch was very dated. The mattress on the bed was extremely uncomfortable. There was no ice machine on the 1st floor. The front desk clerk brought me to the service room and scooped the ice for me for my container.
Friends
6/10
Pleasant
06 Apr 2026
Mirtha
Beds were dirty. All beds had black particles, they look like bed bugs. One bed had hairs on the sheets and nasty stains. We had to move 2 times to finally found cleaner beds.
Family_with_children
10/10
Exceptional
21 Mar 2026
Riyadh
Location is amazing, clean hotel. Staff friendly. Breakfast lovely. Thank you
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
Jonathan
Room was great, hotel was nice, and the front desk staff was awesome. Want to give a shoutout to Lee Anne, who was at the desk and was extremely helpful for my family on our trip!
Would definitely stay again!
Friends_and_family Family
10/10
Exceptional
13 Mar 2026
Joaquin
Very professional and knowledgeable of the surroundings
Self
10/10
Exceptional
01 Mar 2026
Joellyn
👍
Partner
4/10
Poor
09 Feb 2026
Brenda
My first room internet didn’t work, then my second room had several issues! The toilet was not flushing, they provided me with a plunger instead of changing rooms. Then the tub wasn’t draining. The AC was so noisy it kept us up through out the night. We never had someone take away our trash. It was alot.
Partner
10/10
Exceptional
04 Feb 2026
Andrea
clean
Business Self
10/10
Exceptional
30 Dec 2025
Jacques
Yes
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Jeffrey
I really liked the room set up. Closet on the wall against the window, and bathroom right at the foot of the bed. Breakfast was good. Hope to stay here again.
Leisure Family
10/10
Exceptional
07 Dec 2025
Veronica
L9ved the room!
10/10
Exceptional
07 Dec 2025
James
Nice staff, bfast, workout room and rooms. Close to Katy Mills Mall and restaurants. Great price through hotels.com. Would stay there again
.
8/10
Excellent
29 Nov 2025
Jack
All ok
Friends_and_family Family
8/10
Excellent
08 Nov 2025
Ckaris
Unfortunately, our flight was delayed and we didn’t get to the property until late. We stood outside for at least 10 minutes ringing a bell to notify staff we needed to be let in. I understand locking the doors for safety reasons but someone should be there to answer for late arrivals.
Business Family
10/10
Exceptional
29 Oct 2025
Tim
Service checking in was great
Business
8/10
Excellent
16 Oct 2025
Hongtu
Friendly staff. Good atmosphere.
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
cinthia
Everything was perfect. From location to surroundings.
Leisure Family
8/10
Excellent
10 Oct 2025
Delphine
Breakfast was healthy
Leisure Family
6/10
Pleasant
10 Oct 2025
Brittanie
The room was clean enough, but not spotless by any means. No signs of bugs but definitely a little older of a property, the AC was cool enough, but it was very humid. Hallway carpet was kind of gross, but not the worst I’ve ever seen. Breakfast was prompt with options, but I personally found it to be mostly inedible. Front desk staff were nice enough. Overall, we would not stay here again but it did the job for what we needed. It’s located behind a Denny’s and the highway. Noise wasn’t really audible. I definitely appreciated that Denny’s had cameras pointed towards the parking lot of the hotel.
Partner
10/10
Exceptional
06 Oct 2025
Jairo
Great place will book again.
10/10
Exceptional
30 Sep 2025
Ckaris
Clean room, great parking, and amazing breakfast.
Friends_and_family Family
6/10
Pleasant
28 Sep 2025
Lynn
Breakfast options were pretty weak
Partner
6/10
Pleasant
24 Sep 2025
Asha Susan
The room provided didnt have any sound insulation and I could clearly hear the other person next door..was not able to sleep
Business
10/10
Exceptional
17 Sep 2025
Gautam
Has to do late checkin and the reception was very friendly and helpful. Suggested a ground floor for east access to a great breakfast of waffles eggs sausage and oatmeal plus toast and yogurts.
Clean newer property, large rooms and good amenities! Definitely recommended!!
Business Self
8/10
Excellent
11 Sep 2025
crystal
Very nice staff
Leisure Family_with_children
10/10
Exceptional
04 Sep 2025
Paul
The front desk was helpful and the place was clean!
Leisure Family
10/10
Exceptional
28 Aug 2025
Irene

Comfortable stay

We were kindly greeted at the front desk when we arrived. Hotel was nice and clean as was our room. Also very spacious and the bed was very comfortable, we slept very well! Breakfast was nice. We’ll definitely be back and recommend to family and friends.
Friends_and_family Family
8/10
Excellent
24 Aug 2025
Cynthia
Overall, stay was pleasant. Upstairs guests too noisy, Front Desk notified, situation promptly handled, much to our relief.
10/10
Exceptional
18 Aug 2025
Laura
The facility is clean, the staff is courteous and rhere are nice selections for a hot or cold breakfast. The mall is within walking distance and there are a couple of restaurants nearby.
Leisure Family
10/10
Exceptional
29 Jul 2025
cedric
Ive visited this location in the pass. My new go to hotel.
Leisure Self
6/10
Pleasant
27 Jul 2025
michelle
Breakfast was horrible, they ran out of food before the breakfast time was over. There was hair in shower. Bed was clean and we were so tired I just cleaned the shower the best I could.
4/10
Poor
27 Jul 2025
Winly
The floor of the room was very dirty. We found mud and rocks on the carpet and socks under the desk. The front desk said they were full house but I didn’t see many cars parked in the parking lot at 11pm. We were on the first floor and the hallway smell stinks. I walked up to other floor next day and found the hallways were much better than first floor. I still wondered if they were full house or they just didn’t want to switch our dirty room.
Leisure Family
6/10
Pleasant
27 Jul 2025
Mark

Not so good.

My wife and i reserved ahead but when we arrived around 10pm, we were told it was full and there was only one room available. The room was right off the lobby with little privacy. The parking lot lights shone through the curtain keeping me awake. The bed was way too soft. Would not recommend.
Partner
10/10
Exceptional
08 Jul 2025
Ashaki
Wonderful and the staff was so polite and friendly. The staff at the front desk were marvelous and the customer service was outstanding.
Friends_and_family Family
8/10
Excellent
07 Jul 2025
Randell
The desk employees are very nice
Leisure Partner
4/10
Poor
07 Jul 2025
Christina

I wouldn't stay there again!

My room had a odor aa so as we walked in and our bathroom door couldn't close or you would be locked in the restroom smh...
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Verified traveler
Staff was friendly aand rooms clean. Check in staff were very friendly and helpful. Thank you.
Friends_and_family Family
10/10
Exceptional
04 Jul 2025
MIN THET
Staff was courteous!
Leisure Family
10/10
Exceptional
04 Jul 2025
Kirsten
I felt very safe staying here and it was nice and clean.
Business Self
8/10
Excellent
30 Jun 2025
Winnifred
Daily cookies was delicious
Business_and_leisure Family_with_children
2/10
Poor
29 Jun 2025
Cerissa
The bathroom had mold on the shower curtain, around the bath tub . Very very disappointing and I ended my stay early because of it.
Leisure Family
10/10
Exceptional
27 Jun 2025
Tammy
King s my with sofa seating area room was perfect. Staff and check-in were great. Look forward to staying here again when back visiting the area.
Business_and_leisure Partner
10/10
Exceptional
24 Jun 2025
JOE
Water leak in our closet. Son's clothing, luggage, & shoes were wet.
Otherwise property was great.
10/10
Exceptional
05 Jun 2025
Edgardo
Excellent
Business_and_leisure
8/10
Excellent
02 Jun 2025
Estella
We loved that the hotel was around alot of places that we took our kids too. Everything about the hotel was perfect. The only thing we didnt like too much was that the pool needed to be cleaned the whole time we stayed there.( 5 days)
10/10
Exceptional
31 May 2025
Josue
Very nice property to visit Katty Mill
2/10
Poor
04 May 2025
Gilberto
I didn’t like that I asked the front desk for two extra pillows and they said they don’t have any.
10/10
Exceptional
27 Apr 2025
ELISABETH

Great experience

We love springhill suites hotel in general. Been having a great experiences everytime, and this one is no exception. We stayed for 2 nights in the king bed suite. The room was very clean. Bed was comfortable. Location was perfect. So many restaurants close by. Next to the mal but still in the quiet area. Parking was easy. Breakfast was good
Friends_and_family Family
4/10
Poor
20 Apr 2025
Mary Ellen
Bed was horrible and room was not clean.
Friends_and_family Friends
10/10
Exceptional
05 Apr 2025
Greg
.
10/10
Exceptional
01 Apr 2025
Thomas
Peaceful, clean, easy check-in/check-out, good free breakfast, nice staff, good location
Leisure Family
10/10
Exceptional
28 Mar 2025
Jerry

Little getaway

Great place to relax. Very comfortable bed. Breakfast was average. Staff was very helpful and friendly. Lots of eating establishments nearby and within walking distance of Katy Mills mall.
Partner
10/10
Exceptional
28 Mar 2025
Jennifer
Clean and comfortable
Friends_and_family Family
8/10
Excellent
27 Mar 2025
Verified traveler

Bad Breakfast Experience

The stay was good; however, the breakfast area wasnt cleanly or continually stocked. When I asked for someone to clean the tables they came and when we requested more hashbrowns they brought more. My husband had to add water to his waffle batter so he could make himself some waffles.
2/10
Poor
25 Mar 2025
Richard

Complete Mistake

Worst place I have ever stayed. Besides the TV, nothing worked in the room, including the plumbing. Unable to take showers our entire stay. Was lied to about getting a refund by both the Hotel and Hotel.com. Will never use either service or hotel again.
Friends_and_family Family
6/10
Pleasant
07 Mar 2025
Nancy
The property is satisfactory. Room was clean enough and the bed was great with comfy linens.
There was essentially no hot water. Water would not heat up beyond tepid.
Business
10/10
Exceptional
25 Feb 2025
Verified traveler

Great Place

Checked family in the hotel and it exceeded my expectations. Family was comfortable throughout the entire stay. Will be booking again here int he future
Friends_and_family Family
8/10
Excellent
22 Feb 2025
Gregory B
Decent place to stay for two weeks...too bad the weather was bad.
Leisure Family
8/10
Excellent
17 Feb 2025
ROSI JANETH
I did not feel safe !! A the time that stay there
Police officer can looking for someone there!
10/10
Exceptional
09 Feb 2025
Khoa
Amazing staff, they were all super friendly and had great customer service. Wonderful place to stay with families that include children.
Leisure Family_with_children
10/10
Exceptional
06 Jan 2025
Cheryl
The food was just ok.
6/10
Pleasant
06 Jan 2025
Sami
Rooms are very oddly laid out. Facility feels worn down and in need of an upgrade. Internet is slow. Lack of true management. Complimentary breakfast almost always late to be set up, missing items, or not available altogether.
Leisure Family
10/10
Exceptional
04 Jan 2025
Agar
Marriott is a garantee !!
Leisure Partner
10/10
Exceptional
26 Dec 2024
Claudia
Great staff! Location is awesome and convenient! Loved the fact that it is in the middle of our shopping destination and a short walk from restaurants and shops
Leisure Family
10/10
Exceptional
09 Dec 2024
Natasha
Great location. Literally right off of the highway. Good breakfast (free). Parking was never an issue. Although I could hear the ppl in the room above me walking around I would stay here again.
Leisure Family
10/10
Exceptional
07 Dec 2024
Edward or Jami
Excellent. In walking distance to Denny’s.
Leisure Family
2/10
Poor
30 Nov 2024
Kassandra
Terrible customer service
Leisure Family_with_children
8/10
Excellent
29 Nov 2024
Verified traveler

disappointed

cleaning service was not done properly.
presence of roach.
Friends_and_family Family
4/10
Poor
26 Nov 2024
Taryn

Ugh

Unpleasant... pathetic service, breakfast, staff competence
Business
10/10
Exceptional
16 Nov 2024
Enrique
We stayed only for one night, two rooms. Everything overall was fine. Rooms were very comfortable, spacious and clean. Breakfast was decent, it was a basic buffet style set up.
Leisure Family
8/10
Excellent
14 Nov 2024
Tomas
This hotel is a good place to sleep. It was quiet at night and the room was comfortable. The breakfast was good every morning. If I’m ever in the area again I would stay at SpringHill Suites.
Leisure Self
4/10
Poor
14 Nov 2024
Verified traveler

Uncomfortable and Limited Breakfast

Ughh. Rooms are uncomfortable- lighting is limited and there is no way to feel like the lights are on, just a few lamps in corners. Fridge is not cold. Had to go back and forth, upstairs and downstairs one night 3x because the room key didn’t work. Do not plan to eat breakfast here - they basically try not to serve anything edibl - for 3 days straight they had only bowls to eat from. This is a small hotel and there are not a ton of people - even early in the morning they were out of 2/3 hot items for a solid 20 min - no attendant, no coffee or hot water, no oatmeal, no yogurt. Basically dry cereal, muffins, and waffles were available.
Business
10/10
Exceptional
05 Nov 2024
Kamran
Well appointed. Courteous staff. Good food. Only downside was housekeeping every other day.
Business
4/10
Poor
21 Oct 2024
Neiva
There was toilet paper on bathroom floor when we got there, no one did housekeeping
Family
10/10
Exceptional
15 Oct 2024
Anise
This property is very convenient and the staff are all so kind. Thank you!
Leisure Family
8/10
Excellent
12 Sep 2024
Verified traveler
Hotel was easily assessable and staff very friendly. Room was spacious and clean. Couch in living area not comfortable. Issue with air conditioner not working properly. Set at lowest temp and would blow cool air, but would cycle off when room not at temp set. Not HOT in room, but too warm for sleeping comfortably.
Friends_and_family Friends
10/10
Exceptional
04 Sep 2024
ANGELINA
Nice
Leisure Family
2/10
Poor
31 Aug 2024
Alexander

Not grilling…. Frying in Katy.

This was the worst room ever. Even after we complained we were told we could a full refund if we called hotels.com. They did their best but the hotel lied. Our room was 101°. There was no AC running. This was on the third floor. We checked out at 7am to just get out of there. Will never be back because of the lies and failure to make sure we were comfortable.
Friends_and_family Family
10/10
Exceptional
25 Aug 2024
Danyel
SpringHill suites are a good stay. My children love the area, so that matters. Facilities and room are always clean and smelling good. Sleep is peaceful cause it's quiet. Housekeeping should make sure the occupied rooms are stocked with toiletries and towels, that's my only complaint. Front Desk usually helps out with that if you go down to request it and they're all very nice and attentive. Other than that nice area and nice stay.
Friends_and_family Family
6/10
Pleasant
12 Aug 2024
Karen
Better hotels in the surronding area for similar prices
10/10
Exceptional
04 Aug 2024
Cindi
Awesome experience!
8/10
Excellent
04 Aug 2024
Julie
Excellent staff, clean rooms
Business Self
10/10
Exceptional
31 Jul 2024
Estrella
Small lobby and spacious rooms

Location & surroundings

SpringHill Suites by Marriott Houston Katy Mills
2501 Texamati Dr, Katy, United States

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SpringHill Suites by Marriott Houston Katy Mills

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