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Tru By Hilton Katy Houston West

Houston - TX · United States

200 Ernstes RoadView location

8.6/10Excellent800 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.4/108.4
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Katy Houston West

The following services and amenities are available, but with reduced service: Breakfast. With quick access to the interstate, our new Tru is ideally located for your next visit to Katy, Texas. We are within three miles of Katy Mills mall, Typhoon Texas Waterpark, and Legacy Stadium.

Play a game of pool in our vibrant lobby or take advantage of the fitness center. Free breakfast and WiFi are always included.

Read more about this hotelShow less

With a stay at Tru by Hilton Katy Houston West in Katy, you'll be within a 10-minute drive of Katy Mills Mall and Katy Grand. This hotel is 12.4 mi (20 km) from Westheimer Road and 1 mi (1.6 km) from Times Square Entertainment.

Make yourself at home in one of the 105 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 75 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Late check-out fee: USD 10 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Main Event 1 km / 0.6 mi
Times Square Entertainment 1.3 km / 0.8 mi
Katy Grand 2 km / 1.2 mi
Memorial Hermann Katy Hospital 2 km / 1.3 mi
Andretti Karting and Games 2.1 km / 1.3 mi
Cinemark Katy 2.1 km / 1.3 mi
Typhoon Texas 2.6 km / 1.6 mi
Katy Mills Mall 3 km / 1.9 mi
Rhodes Stadium 3.6 km / 2.3 mi
Legacy Stadium 4.1 km / 2.5 mi
LaCenterra at Cinco Ranch 5.9 km / 3.7 mi
Golf Club at Cinco Ranch 6.2 km / 3.9 mi
Katy Veterans Memorial Museum 6.4 km / 4 mi
Katy Park 6.7 km / 4.2 mi
City of Katy Dog Park 6.7 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 105
  • Number of floors (main building): 4
  • Double rooms: 56
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 14 more facilities & services
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • HighchairsExtra charge
  • Banquet hall
  • PrinterExtra charge
  • FaxExtra charge
  • TV lounge
  • Breakfast
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 37 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable1 photo

    Tru By Hilton Katy Houston West

    Room TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4

    Photos are not available for this room type.

    Tru By Hilton Katy Houston West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 37 m²ROO.2Q-2
    Room TWO QUEEN BEDSPhoto unavailable1 photo

    Tru By Hilton Katy Houston West

    Room TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 37 m²ROO.2Q-3
    Room TWO QUEEN BEDSPhoto unavailable1 photo

    Tru By Hilton Katy Houston West

    Room TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10

    Photos are not available for this room type.

    Tru By Hilton Katy Houston West

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Katy Houston West

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Tru By Hilton Katy Houston West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru By Hilton Katy Houston West

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Katy Houston West

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru By Hilton Katy Houston West

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru By Hilton Katy Houston West

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Katy Houston West

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru By Hilton Katy Houston West

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Katy Houston West

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 21 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Katy Houston West

    Room KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Tru By Hilton Katy Houston West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 37 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable1 photo

    Tru By Hilton Katy Houston West

    Room TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Katy Houston West

8.6
Excellent
800 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Bryan
Clean
2/10
Poor
21 Jul 2026
Basem
Managers are unavailable at all times and do not return calls to assist with issues.
10/10
Exceptional
18 Jul 2026
Alvaro
Everything was perfect. Clean, comfortable beds, great staff and good breakfast. Thank goodness for a great night’s stay!
Partner
6/10
Pleasant
15 Jul 2026
Rosa
Odd comment from me but the hotel staff didn't offer me water when I got there. Usually, Hilton hotels do this. When I asked, I was told it was only available for sale. It was not a big deal initially but then my coworker arrived, and they gave her 2 bottles.

There is no water nor coffee/tea in the rooms. You have to go downstairs to get some. I also didn't like that the rooms have no closets. I had to hang my clothes on a bar right by the bed.

They also placed me right in front of the elevators, which I had requested. The hallway to the rooms was also dirty.

Other than that, the staff was nice. Breakfast was good.
Business
8/10
Excellent
11 Jul 2026
Gary
Staff were great!
10/10
Exceptional
09 Jul 2026
Alicia
Great breakfast. Staff. Good parking
Friends_and_family Friends
6/10
Pleasant
06 Jul 2026
Patricia Y
If you book here and ask for handicap room no guarantee you’ll get it. I asked for one and did not stay in one, even though through Expedia, I did have handicap when I got to the location. It was a regular room. I told the front desk about it and they told me they didn’t see it. even though something was said no room was changed
Partner
10/10
Exceptional
03 Jul 2026
Shari
This hotel is amazing. I have stayed at a few other Tru hotels in other cities and as usual, this one did not disappoint. They are a pet friendly hotel. I had my dogs with me this trip and that was a key point in the hotel I chose for this trip. The staff was very friendly and welcoming upon arrival. Check-in was easy. They let me know what time bfast was being served which I didn't even know was on the house until they let me know. That was much appreciated it. The lobby and room were very clean. As soon as I checked in and got settled, I got a text from the front desk asking if I needed anything and to make sure the room was up to my standards. That was awesome! I will definitely continue to chose Tru hotels in the future.
Partner
8/10
Excellent
29 Jun 2026
Gilbert
Perfect and inexpensive stay for a WorldCup 2026 game. 45 minutes from NRH Houston stadium, this was the perfect distance and level of service we were looking for.
Partner
10/10
Exceptional
27 Jun 2026
Kaleigh
Very clean room. Whole hotel was very clean. Staff was extremely nice.
Self
10/10
Exceptional
24 Jun 2026
Paresh
It was a great experience. The room was clean and neat, had everything needed in the room. The pool table in the visitor's lobby and board games were the best. Kids loved it
Friends_and_family Family
6/10
Pleasant
22 Jun 2026
Jocelyn
Our group had 3 rooms and the air conditioners in each room were so loud that we had to turn them off to sleep.
The hotel was well designed and very clean, and the staff was nice.
6/10
Pleasant
18 Jun 2026
Patricia
Did not like being charged $50 deposit just to only sleep over night if I was staying two or three days ok I would understand but overnight but the hotel was comfortable and very nice
Self
8/10
Excellent
17 Jun 2026
daitwan
The room was very clean and quiet
Partner
10/10
Exceptional
17 Jun 2026
Laura
We enjoyed our stay here! The staff is super friendly and helpful. They even took mind to my dog who also was staying with us. The breakfast items were typical of a continental breakfast with minimal options such as cereal, fruit, pancake machine, toast, bagels and yogurt. Parking was no problem and rooms are clean. I would highly recommend this hotel if you have a pet or even just to stay.
Pet
6/10
Pleasant
17 Jun 2026
Noyka
The lacked space for clothes or stuff. That was very uncomfortable. Same situation in the bathroom. No coffee pot in the room was also another inconvenience.
It was clean and quiet.
Partner
6/10
Pleasant
14 Jun 2026
George
Night clerk notified me they were sold out of the room I had reserved over a week prior and tried to tell me there would be an up charge. The icemaker by our room did not work. Room appeared clean and fairly sound proof. Breakfast selection was adequate.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Deborah
I love this hotel because it has just what we need - no more - at a good price. And I love the minimalist style.
Partner
8/10
Excellent
11 Jun 2026
Eddie
Was a good location and rooms were good. I’m just a little picky about the bed. I love my beds to be soft, this one was not to my liking. However, the pillows were outstanding and soft just how I like. Everything else about the hotel was good.
Self
8/10
Excellent
08 Jun 2026
Travis Ford
We enjoyed the breakfast a lot! Unfortunately, we didn't see any orange juice. The bed was very comfortable but my husband wanted an extra pillow which was not supplied. Also, there was no liquid soap in the dispenser for the shower. We specifically asked the housekeeping staff for this 2 things to be taken care of, but they weren't. Besides that, everything was fine.
Partner
4/10
Poor
07 Jun 2026
Ashley
Upon arrival, poorly maintained landscape. Upon entering ceiling tiles were hanging down and possible associated water damage. Carpets in hall dirty with debris and it was hot to walk down, in June. Rooms were clean but had a musty smell. The gym was really nice and had everything I needed for a morning workout. Appreciated the bright lights outside after dark. Would not recommend and would not go back. Did not meet my expectations.
10/10
Exceptional
07 Jun 2026
Masood
Excellent service throughout
Partner
10/10
Exceptional
01 Jun 2026
Tanner
Always a great experience with Hilton top notch service and environment.
Self
6/10
Pleasant
25 May 2026
Joe
Breakdast -Not what I expected, low quality & cold, poor selection!
Ultra-modern decor & colors - Shocking but cool / different.
Small Room. congested for movement with desk/chair.
Shower door leaks water! poor design.
Room lighting OK, but strange.
Partner
10/10
Exceptional
23 May 2026
Joel
Clean room, nice staff, easy to get to
8/10
Excellent
20 May 2026
Tim
Didn’t eat. Parking safe.
10/10
Exceptional
19 May 2026
Brian Cornell
Great option
10/10
Exceptional
17 May 2026
Juliann
Nice place. Nice area. Room was a little small but was clean and had everything we needed. Staff was kind and the hotel was close to a lot of local businesses and restaurants.
Partner
8/10
Excellent
17 May 2026
Shannon
The breakfast was one of the better ones I've seen. They serve until 10 am on weekends. My daughter appreciated the pancakes versus the usual waffles at most other places. They also had hard boiled eggs. There wasn't a microwave in the room but there was a refrigerator. The bathroom was quite spacious, but the tub had a ring. Sheets and towels/washcloths were clean. No carpet, which is a plus for me. You can sign into certain streaming platforms, such as Netflix and Disney+. Coffee and tea are available all day at no additional charge.
Family_with_children
10/10
Exceptional
12 May 2026
Jesus
Great stay as always
Partner
8/10
Excellent
09 May 2026
Gwendolyn
Nice hotel, front desk personnel needs more customer service training.
Friends_and_family Family
10/10
Exceptional
28 Apr 2026
Kenton
Excellent words can’t express
Partner
10/10
Exceptional
22 Apr 2026
Jesse
Yes parking felt very safe .
Partner
8/10
Excellent
20 Apr 2026
Christine
I felt safe-safe area-clean room-microwave is in lobby. There was noise from traffic until 11pm
Self
6/10
Pleasant
19 Apr 2026
Monica
Room was clean and nice shower. Comfortable bed and soft sheets. Room needed a new window shade to keep light out. Employee was a real stickler for breakfast starting at 7 and not a minute early.
Self
10/10
Exceptional
08 Apr 2026
Bernie
Always tru. Where available
6/10
Pleasant
22 Mar 2026
Wendy
Room was clean. Staff was great but fridge was warm even after request for maintenance to check it and Netflix or other internet apps on tv wouldn't load even after maintenance.
Friends_and_family Family
8/10
Excellent
22 Mar 2026
Francisco
Ok
Family
8/10
Excellent
21 Mar 2026
Khilah
Everything is very nice, mostly clean. The showers could be cleaner, but overall it was a clean place to rest our heads.
Family_with_children
4/10
Poor
16 Mar 2026
Dorkys
I can’t believe that this property was by Hilton!
This was in Katy.
Family_with_children
2/10
Poor
12 Mar 2026
Monica
The room was clean, and we liked that there was no carpet. But, None of the lamps worked in the room. We arrived close to midnight and realized that there were no bath towels. When we called room service, we were told to go down to the lobby. Then, there was no soap in the shower. Hotel is located next to I-10, and you could hear the traffic all night when the A/C would turn off. Breakfast is very basic.
2/10
Poor
12 Mar 2026
Dorkys
My family usually use the True by Hilton but this property was terrible the services and the staff
Family_with_children
10/10
Exceptional
08 Mar 2026
Hunter
Very good
10/10
Exceptional
05 Mar 2026
Hermis
Excelente
10/10
Exceptional
28 Feb 2026
josh
This was the largest regular room I've ever stayed in at any hotel. The entire place was spotless and the staff were very courteous. We didn't arrive until well after midnight and they were very accommodating. Hopefully their night clerk gets some relief from the hectic night shift. She really needs it.
Partner
8/10
Excellent
28 Feb 2026
Barbara
Courteous staff and pleasant stay for our family.
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
Nicole
The room was very clean, and the lobby staff was so welcoming, helpful and happy!
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
danielle
Room was clean, pool was open and stocked, everything was in place/working. No complaints! Enjoyed all the extra amenities Tru offers.
Friends_and_family Family
8/10
Excellent
17 Feb 2026
Oscar
Room was nice
8/10
Excellent
15 Feb 2026
Abraham
Nice and clean
8/10
Excellent
08 Feb 2026
Kofi
Good and clean
10/10
Exceptional
08 Feb 2026
Kofi
Good and clean
6/10
Pleasant
05 Feb 2026
Jillian
Room was good condition staff was courteous but the room could have had a microwave. As the lobby microwave requires and upgrade. Would also been nice have a freezer section to fridge. Hiton is near alot of store and eats.
Business_and_leisure Self
10/10
Exceptional
08 Jan 2026
Carlos
Clean room and convenient location for me because it was close to a carwash and restaurants. The staff was very nice and professional. Easy parking.
Business_and_leisure Self
10/10
Exceptional
07 Jan 2026
Brooke
Super nice staff. Very clean rooms.
Business_and_leisure Pet
4/10
Poor
06 Jan 2026
Cathy
This is my 3rd time staying at this location. The last two times the refrigerator made a knocking noise about every 45 minutes like the sound of ice dumping from an ice maker but this one doesn’t have an ice maker. I tried to unplug it but I couldn’t get to the cord. This last stay I let the water run in the shower for about 15 minutes and it never got hot. The best I got was like warm.
10/10
Exceptional
05 Jan 2026
Carol
Friendly
Business
6/10
Pleasant
05 Jan 2026
Rayne
No the breakfast wasn't fresh. The parking lot was very safe.
10/10
Exceptional
26 Dec 2025
Maria
The room was nice and clean. Destiny went above and beyond for check in - thank you so much for your help getting us checked in and our kids settled!
10/10
Exceptional
24 Dec 2025
Hassan and Chioma
Nice, clean, comfortable.
10/10
Exceptional
19 Dec 2025
Shaelyn
Room is clean and check in went super smooth and fast!
10/10
Exceptional
18 Dec 2025
Arjai
Great service!
8/10
Excellent
15 Dec 2025
lawrence
Clran room and friendly staff
8/10
Excellent
14 Dec 2025
Chantelle
Clean room
Leisure Friends
10/10
Exceptional
13 Dec 2025
jose enrique
Todo bien con el Chek in, muy amables en recepción a pesar de no hablar ingles nos atendio muy bien.
Leisure Partner
10/10
Exceptional
10 Dec 2025
Jose
excelente
6/10
Pleasant
10 Dec 2025
Monica
Definitely a place to just stay over if you need a break from driving across Texas. Barebones, as expected.

Breakfast times listed on Hotels.com were not accurate with the actual times. The tiny room key folder had a small slip of paper with the actual times printed on (weekdays: ends at 9 am, not 10 am). The photo of the breakfast area (with the bagels and donuts) is very much misleading. During our stay, that counter only had a small acrylic stand with mini muffins, plastic ware and a stack of paper plates, the main counter had a waffle iron and an unheated chafing dish with cold bacon in grease and 3-4 cold folded eggs with cheese stuck to the bottom of the dish (granted, it was 8:40 am). The 3-tier acrylic cabinet for breads literally had six pieces of white and wheat bread, for toast?

After I waited for a lady who was going on shift to clean rooms, having conversation with the front desk person across the lobby while she stacked up her plate with breakfast, I plated a few leftover items. While I ate, I watched the lady who attended to the breakfast items, bag up all of the muffins and breads and all other food items, (for use the next day?). Probably not good food safety practice?

Coffee was okay and available around the clock. The property overall was clean and near to other breakfast locations for those who sleep past 8:30 am.
Partner
8/10
Excellent
07 Dec 2025
Miguel
Breakfast was limited.
Leisure Family
10/10
Exceptional
04 Dec 2025
David
Room was clean, Bed comfortable.
Business Pet
8/10
Excellent
03 Dec 2025
Ruben
New
Business Self
10/10
Exceptional
02 Dec 2025
Deborah
The room was clean and efficient
10/10
Exceptional
01 Dec 2025
Jose
Clean room
Leisure Self
4/10
Poor
30 Nov 2025
Erica
It went downhill since we were there 3 years ago.
10/10
Exceptional
28 Nov 2025
Heriberto
Great
4/10
Poor
25 Nov 2025
Larry Ray
The hotel was clean and nice but it was the Worst Breakfast Ever and that’s saying alot because my wife and I travel a lot.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Jean
All great
Friends_and_family Friends
10/10
Exceptional
17 Nov 2025
Ann
Everything is perfect. As usual
10/10
Exceptional
14 Nov 2025
Christopher
Awesome
10/10
Exceptional
09 Nov 2025
Walter
Nice location and clean, breakfast was great and service!
Leisure Family
8/10
Excellent
09 Nov 2025
Izza
Room is clean, however, hotel was advertised as soundproof but i can hear lots of noises at night.
8/10
Excellent
04 Nov 2025
Benny
Hotel was nice and clean.
But I was disappointed in the breakfast they had
I stay at tru hotels for the breakfast always have great breakfast but this hotel disappointed
Business Partner
10/10
Exceptional
01 Nov 2025
Elida
Friendly and easy check in, excellent new room and amenities. Breakfast was fresh, coffee available as well as water refill station.
Leisure Family_with_children
6/10
Pleasant
01 Nov 2025
Rebbeca
Staff was amazing and helpful. Room served its purpose. We did have a couple makeup stained pillowcases and a weird pink stain on the base of the mattress cover near the frame. Just didnt use those pillows. Overall a decent stay.
Leisure Partner
10/10
Exceptional
20 Oct 2025
Ana Laura
Clean room, goos staff, good location
Leisure Family
10/10
Exceptional
18 Oct 2025
Scott
Good convenient hotel off I-10 in Katy.
Business Self
4/10
Poor
18 Oct 2025
Desmond
It is just a basic hotel. Lower end of Hilton. Bed was not comfortable. Extremely basic room. Just a chair in the room. I will not stay again. Was not comfortable for me. Again it is the lower end of Hilton
Leisure Self
6/10
Pleasant
18 Oct 2025
Steven
Was ok. Not the best, not the worst.
Leisure Family
8/10
Excellent
17 Oct 2025
Chandall
The breakfast wasn't so good.
Partner
2/10
Poor
08 Oct 2025
Zuleyka
Yes
Friends_and_family Family
10/10
Exceptional
05 Oct 2025
Francesca
Clean Hotel, room, and ease of parking. Convenient for business trip.
Business
10/10
Exceptional
25 Sep 2025
Mayra
Prompt check in service, clean room and great parking and good location
Self
10/10
Exceptional
21 Sep 2025
Abraham
Good
10/10
Exceptional
02 Sep 2025
Rebecca
Dining options close by. Safe neighborhood.
Leisure Partner
8/10
Excellent
17 Aug 2025
John
Good experience. Quiet and no issues.
6/10
Pleasant
14 Aug 2025
Adelina
Mold everywhere in the room.
Leisure Self
10/10
Exceptional
12 Aug 2025
Jennifer

Recent stay to Katy

Had a great experience at the hotel. Comfortable and clean. Friendly staff and a well lit parking lot area.
Partner
4/10
Poor
10 Aug 2025
Sheryl
Room smelled with dog pee
Business Partner
6/10
Pleasant
08 Aug 2025
Anali
Overall an okay hotel for the price. Everything was fine the only thing I noticed was the the rooms were not very clean, when we arrived the shower floor had hair left on it and the sheets had an odd odor just like they hadn’t been washed in a while.
Business Partner
8/10
Excellent
03 Aug 2025
Verified traveler

It's ok

Nothing special about this place. Clean room with a bed and bathroom and air conditioning.
Friends_and_family Family
10/10
Exceptional
02 Aug 2025
carlos
Good

Location & surroundings

Tru By Hilton Katy Houston West
200 Ernstes Road, Katy, United States

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Tru By Hilton Katy Houston West

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