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Playa Garden Selection Hotel & Spa

Majorca · Spain

Carretera Alcúdia-Artá, KM 25,9View location

8.6/10Excellent176 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.2/108.2
Condition8.4/108.4
Location9.2/109.2
Neighborhood8.8/108.8
Value7.6/107.6
Amenities8.4/108.4
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Playa Garden Selection Hotel & Spa

Boasting a prime seafront location on Majorca's north coast, overlooking Muro beach, this hotel is an ideal setting for those seeking to relax and unwind. It is situated close to S'Albufera Nature Park and just 45 minutes' drive from Son Sant Joan International Airport.

This luxurious establishment offers customers a choice of comfortable room types and apartments to suit all clients' needs. Superior and premium apartments can accommodate up to 3 adults and 1 child and all of them offer air conditioning, flat screen TV, free Wi-Fi and fully-equipped kitchen.

All the rooms and suites have a private balcony with outdoor furniture. Guests will appreciate a top-class spa and wellness area featuring a full thermal circuit which includes hot tub with hydromassage, Turkish bath and relaxation zone, among others.

The restaurants include a wide range of local dishes and international specialities.

Read more about this hotelShow less

When you stay at Playa Garden Selection Hotel & Spa in Muro, you'll be by the sea, within a 15-minute drive of Playa de Muro and Alcúdia Port. This beach aparthotel is 2.8 mi (4.6 km) from Alcúdia Beach and 11.7 mi (18.9 km) from Pollensa Port.

Make yourself at home in one of the 225 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. 37-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available Travelife Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Some water is reused through a grey water recycling system
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Property Registration Number APM-2746
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately EUR 23 for adults and EUR 11.50 for children
    • Late check-out is available for a fee (subject to availability)
    • In-room safe fee: EUR 3.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Dutch

    Spanish

Nearby attractions

Playa de Muro 0.4 km / 0.2 mi
Es Comú 0.8 km / 0.5 mi
Albufera Natural Park 2.4 km / 1.5 mi
Platja dels Francesos 3.3 km / 2 mi
Playa de Can Picafort 3.4 km / 2.1 mi
Alcúdia Beach 4.6 km / 2.9 mi
Karting Can Picafort 5.8 km / 3.6 mi
Hidropark 6.5 km / 4.1 mi
Playa de Son Bauló 6.7 km / 4.2 mi
Roman Remains of Pollentia 7.1 km / 4.4 mi
Alcúdia Port 7.1 km / 4.4 mi
Museu de Sant Jaume 7.5 km / 4.7 mi
Pollentia Monographic Museum 7.5 km / 4.7 mi
San Jaume Church 7.5 km / 4.7 mi
Auditori d'Alcúdia 7.8 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • Apartments: 225
  • apartment
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
Show 23 more facilities & services
  • Air conditioning in public areas
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Kids’ club
  • Game room
  • Sauna
  • Spa treatments
  • Travelife for Accommodation
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT PREMIUM ONE BEDROOMAPARTMENT • PREMIUM ONE BEDROOMAPT.B1-PI

    Photos are not available for this room type.

    Playa Garden Selection Hotel & Spa

    APARTMENT PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SIDE SEA VIEW ONE BEDROOMAPARTMENT • SIDE SEA VIEW ONE BEDROOMAPT.B1-SS

    Photos are not available for this room type.

    Playa Garden Selection Hotel & Spa

    APARTMENT SIDE SEA VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SIDE SEA VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-SS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEW ONE BEDROOMAPARTMENT • POOL VIEW ONE BEDROOMAPT.B1-VP

    Photos are not available for this room type.

    Playa Garden Selection Hotel & Spa

    APARTMENT POOL VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Playa Garden Selection Hotel & Spa

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT GARDEN VIEW ONE BEDROOMAPARTMENT • GARDEN VIEW ONE BEDROOMAPT.B1-GV

    Photos are not available for this room type.

    Playa Garden Selection Hotel & Spa

    APARTMENT GARDEN VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Playa Garden Selection Hotel & Spa

8.6
Excellent
176 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
9.2 /10
Neighborhood
8.8 /10
Value
7.6 /10
Amenities
8.4 /10
75 reviews shown
8/10
Excellent
25 Sep 2024
Matthew James
Good amenities overall and lots of space on site. Swimming pools were very cold and many of sunshade umbrellas were broken. Disappointing we were unable to access the sun loungers and pool area on the sun deck
Leisure Partner
8/10
Excellent
10 Apr 2024
julie Caroline
We had a ground floor room with a tub and garden which was lovely. Beds were comfy, housekeeping was good and cleaned every day. Everything we needed in the room with a supermarket opposite. Breakfast was nice but we didn't enjoy the evening meal at all and all struggled to choose something, we were half board but didnt go back in after night 3 which was a pain as very little choice of restaurants nearby (2), lucky we had a car. They were strange options, a lot of veal when chicken would have been a much better option. It all looked unapitising, especially the night with the baby suckling pig. My nephew hasnt stopped talking about his poor little face! 😔
Leisure Family
10/10
Exceptional
08 Sep 2019
Verified traveler
Booked the holiday at the last minute and wasnt sure what to expect having never been to a resort before.
On arrival we found the rooms to be large comfortable and clean, and the resort to be beautiful and well catered.
My kids especially enjoyed the kids club and loved the evening entertainment.
Leisure Family
10/10
Exceptional
02 Sep 2018
Verified traveler

Best hotel on Playa de Muro

Loved this hotel, food excellent and freshly made in some cases in front of you, so much choice. Staff are so hardworking. Daily maid service, she was lovely and always made our room fresh and tidy.
It is predominantly Germans so most of the songs in the show are German but they still do include English.
Pools were great and had something for everyone in the different types. They don't allow people to reserve sun beds and take towels away if people do so plenty of beds available throughout the day.
Room was spacious, bright and modern. Sofa bed was massive and all for us could fit on it so plenty of space for the children to sleep.
The beach is lovely and only a 30 second walk from the hotel through a gate. 2 beds and an umbrella €14 a day.
We were in block 5 near the reception, some of the pool view rooms especially on the ground floor you are very exposed to people walking past so we preferred being up and out of the way, more privacy.
There is a supermarket directly opposite if you need anything. We went to the arcades a lot across the road and you could ride ponies also.
There is a mini train you can ride for €14 for a family of 2 adults 2 children, it takes you up to Alcudia town which is very busy and what we realised is our Hotel was definitely the best one and in a quiet location. Definitely planning to go back again. Thank you to all at the Playa Garden Selection for making our holiday so wonderful.
8/10
Excellent
14 Apr 2018
Amil

Kids friendly but expensive

It’s wonderful family friendly hotel if u hire car it’s fine using taxi very expensive to get there from airport took €150retun only restaurant open very less choices food but expensive they arrange fun for kids which nice beach nearby not enough staff to deal with cleaning not great
Had nice few days stay been April best time start from may
10/10
Exceptional
07 Aug 2017
Trevor

Great find

Great find .
Stylish modern clean.
Friendly efficient check in.
Lovely pool , on the beach .
Linked to restaurant across the road Bull's Steak House great food and service and generous discount if staying at Playa Garden
Family
6/10
Pleasant
08 Jul 2017
Aleksandar

Nice stay but...

Nice stay and friendly staff. Overall, I found the German guests rude, not friendly and would cut me off in line. Nice beach for swimming. Need to get there early to reserve an umbrella. One day they said I had to purchase a week and would not allow me to purchase by day $14. The next I was able to rent them by the day.
Family
10/10
Exceptional
06 Jun 2017
Helena

Very nice hotel close to the beach

It has been a very lovely family holidays. Hotel is perfectly suitable for families with small children. Choice of different swimming pools, food was amazing, very clean apartments and staff helpful and approachable. I would definitely revisit this hotel.
6/10
Pleasant
05 Jun 2017
Mark

Didn't deliver

Well - I normally keep these short but this time I can't - the positives; great rooms, close to beach, great pool

Negatives - the staff do not work together well - we upgraded when we arrived for a 24 hour treat - we didn't get given a wrist band which meant that we had to present a receipt every time we left the pool to get a drink - this wasn't a big problem until the morning of day 1 (still within 24 hours of arriving) when 2 staff refused to serve us despite having 3 hours left at all inc - so I had to go to the front desk to ask them to confirm back to the pool. Secondly the food really is weak - few vegetarian options and its basically just cheap food in high quantities . finally the kids entertainment is v poor and hidden away - So all in all, not a patch on Viva Blue up the road which has worse rooms but everything else excels!! This place seems to have a gap between management and staff and no buzz about to it to make you feel like you on holiday - such a shame
Family
10/10
Exceptional
17 Apr 2016
Jonny & Nikki

Great location for a quieter holiday!

The hotel is made up of multiple 2 story blocks centred around 2 large swimming pools and plenty of palm trees. The rooms were generous in size, were nicely furnished and very clean. The only downside we had with the hotel was the facilities available given we were self catering. There was no oven, no kettle, no toaster, no grill! Just a microwave, 2 electric Hobbs and a fridge.
Back to the positives, the hotel was situated directly on the beach. There was a gate at the bottom of the complex which opened on to a 20-30 meter sandy path leading on to the beach.
The hotel is located approx 5km down the bay from the Port of Alcudia, and sits between Alcudia and Can Picafort. This means it is a little quieter around the hotel but there is still multiple shops and bars to prevent you having to travel into town for food and drinks.
Like us, if you go self catering, I'd recommend hiring a car for your stay to allow you to go a bit further afield for an evening meal. The best restaurants around are approx 2-3km from the hotel towards Alcudia.
8/10
Excellent
10 Apr 2016
Verified traveler

Great staff

We had a 6 day stay here in April 2016. Great value for money. Brilliant breakfast but too many sugary offerings to tempt the kids. Very spacious room and very comfortable. The staff are particularly helpful and friendly especially the reception staff. Local bus takes you to all the major towns which are well worth a visit.
8/10
Excellent
31 Oct 2015
Verified traveler

Great location, superb pools and right on the beac

Nice hotel. It is very geared up for German tourists. The entertainment is all German language (including kids clubs). The food is generally very good with a few extreme examples in the buffet that need avoiding (spicy boiled curried German sausages is a strange delicacy) but overall with enough variation to suite any palate. The all-inclusive drinks are waiter served but you can short cut this by going straight to the bar. Last week of October meant the hotel wasn't even half full.

Staff very attentive. The room had a kitchenette was was useful (fridge, microwave and hob) but no kettle !
10/10
Exceptional
30 Sep 2015
Verified traveler
Very nice family hotel that will not disappoint you.
10/10
Exceptional
06 Sep 2015
Helen

Beautiful and quiet.

Stunning resort just a few steps from the beach. Nice option of the beach bar for lunch and by staying mote than 7 nights free dinner at the Italian or Steak house. Really good kids club. The bus stops right outside so very easy to get to Can Picaforte or Alcudia.
The only negatives are that I spoke more German than Spanish and the Spa was disappointing. Booked a treatment which was good but there was no music or scented candles.
Family
10/10
Exceptional
05 Jul 2015
Verified traveler

Perfect family hotel right on the beach with pools

Kids entertainers were fantastic, staff friendly, hotel rooms were nice and all very close to everything, hotel is right on the beach which is beautiful, lovely pools, food was delicious. Would go back again. Thanks!
Family
8/10
Excellent
17 Jun 2014
kelly

Great hotel, new kids pool just opened.

We had a great stay at the Playa Garden, booked last minute so expected a small room but the standard room we booked was actually a one bedroom apartment.
The swimming pools are great, and the water isn't to cool.
We went all inclusive but at this hotel you are restricted to times you can access food.
Set times for each meal with very limited snacks at the pool bar in the afternoon. Some of which you have to pay for.
If you are a Brit who likes to socialise with other Brits on holiday this is not the hotel for you.
We were one of only two british families in the hotel. It caters mainly for Germans and Scandinavians. Having said that We had a great holiday and would stay at the hotel again.

The kids mini disco every night was one of the highlights for our son. He absolutely loved it.
The evening entertainment varied in quality but the team work very hard to keep everyone entertained.
10/10
Exceptional
10 May 2014
Verified traveler

Alcudia and Port de Polensa and Cathedral Palma

Excellent place to holiday with family.
Family
8/10
Excellent
04 May 2014
Lucia

Lovely stay. Helpful staff, great location

Loved it there. The rooms might do with some updating and food could be more varied. Except for this everything was great, perfect for families with children.Whould go back for sure
6/10
Pleasant
22 Apr 2014
Verified traveler

5 day stay

We enjoyed the trip and thought the staff at the Hotel were very nice. The proximity to the beach was great and the Hotel was clean but a 4* rating is definately not appropriate compared to other Hotels we have stayed in. We thought it was a very nice 3* Hotel.
Family
8/10
Excellent
16 Apr 2014
Bob

nice hotel with fantastic service

This hotel is highly recommended. Nice place and very friendly service.
Family
10/10
Exceptional
15 Oct 2013
Christian

Good familiy hotel in quiet proximity.

Had no trouble at all during my stay, friendly staff, good food, all you need to spend a few relaxing days on the beach.
Family
10/10
Exceptional
05 Oct 2013
Peter

The best apartment hotel on the beach

Fantastically positioned directly on the beach in quiet area of Playa de Muro, great holiday for families with kids, very friendly and helpful staff. Fantastic food, 100% would recommend and already thinking about returning there in following year.
8/10
Excellent
05 Apr 2013
Mike PB
great place with lively staff. good access to a lovely beach. Especially if you have young kids. Great for cycling, walking and close to a nature reserve.
6/10
Pleasant
26 Oct 2009
kathleen

Hotal Playa Garden

As we had stayed here before with my grand daughter (four years ago) we thought it would be nice to return. Most of the amenities were closed and the hotel restaurant was geared to fish dishes and the selection every night and morning was bland to say the least. Was not value for money. I was also embarassed by the waiter who, as we were not wearing the wrist bands, accused us of using the drinks - when I paid for this - it was extremely embarassing and he didn't even apologise when i showed him my receipt - which included drinks - we only ever drink soft drinks but he still made an issue of it.
2/10
Poor
05 Oct 2009
Chris

Don't Go!!!!

Not a four star at all, perhaps a poor 3 star at best. Facilities were poor, room condition was awful and dated. Had to catch a bus to be anywhere, however, proximity to beach was excellent. Not at all impressed, if this was advertised as a 2 star, I would have been satisfied.
8/10
Excellent
29 May 2026
Jeannine
Super freundliches Personal.Gehen sehr auf die Bedürfnisse ihrer Gäste ein. Vorallem für Familien geeignet
Friends
6/10
Pleasant
17 May 2026
Mirza
Die Anlage ist insgesamt in die Jahre gekommen. Die Lobby ist noch in einem sehr ansprechenden Zustand.

Die Zimmer sind leider schon in einem sehr schlechten Zustand.

Die Betten gleichen Kasernenbetten. Beim Umdrehen in der Nacht rutschen die Betten am Boden umher und man wird durch das quietschen geweckt.

Das Sofa ist sehr vergilbt und verdreckt.

Die Zimmer sind extrem hellhörig. Man kann die Gäste aus den Nebenzimmern hören, als wären sie im gleichen Zimmer.

Das Frühstücksbuffet ist ziemlich spärlich und es gibt jeden Morgen das gleiche.

Die Geräte im Fitnessraus sind auch veraltet und kaum zu gebrauchen. Von 5 funktionieren nur 3, wobei das Spinningrad stark verrostet war.

Der Safe gegen Aufpreis war bekannt, aber gehört absolut nicht zum Standard. Für den Wechsel der Badehandtücher muss man 1€ pro Tag zahlen.

Das Personal war in der ganzen Anlage aber sehr freundlich und hilfsbereit.
Friends
2/10
Poor
15 May 2026
Amir
.
8/10
Excellent
17 Oct 2025
Anette
Fantastiskt hotell men poolerna är iskalla så det är svårt att bada
Friends_and_family Family
10/10
Exceptional
03 Oct 2024
Yasmina
Un hôtel super pour les familles avec enfants. Les piscines intérieures et extérieures sont géniales, la mer à deux pas, eaux cristallines et peu profondes.
Le buffet est excellent, diversifié.
Les chambres sont parfaitement aménagées.
Le personnel est adorable, le personnel de ménage, les serveurs, l’accueil, tous étaient adorables avec notre petit garçon. Merci à tous pour ces fabuleuses vacances !
Leisure Family_with_children
10/10
Exceptional
13 May 2024
Pascaline
Super sejour avec un très bon accueil
Friends_and_family Family
10/10
Exceptional
22 Apr 2024
sandrine
Hôtel à taille humaine avec les équipements essentiels pour un excellent séjour.
Propreté au rendez-vous.
L'accès direct à la plage est un atout aatout.
Leisure Partner
10/10
Exceptional
15 Apr 2024
valérie

Découverte des Baleares

Très bon accueil à l arrivée avec un verre. Propreté du site. Accès à la plage rapide. Piscines intérieure avec jacuzzi et extérieure au choix. Idéal pour un séjour en famille. Parfait.
Friends_and_family Family
8/10
Excellent
19 Apr 2022
jaime

Bien.gente muy amable

Muy bien.lo unico habia hormigas habitacion y el aire acondicionadao no funcionaba
Friends_and_family Family
6/10
Pleasant
28 Jul 2019
Andreas
Klimaanlage tropfte durch Decke.
Family
4/10
Poor
22 May 2019
Christian
Le seul problème qui nous as gâché notre séjour est la clientèle avec enfants bas âges , sur les 240 chambres il devait y avoir 300 enfants au moins qui ne faisaient que crier pendant les repas !... Clientèle uniquement Allemande , aucune animation en Français , personnel ne parlant pas Français . Il est inadmissible de vendre des séjours pour personnes sans enfant dans cet établissement il est impossible de trouver un moment de calme , même dans le spa des bébés avec couche !... bonjour l’hygiène. Nous avons rencontré le directeur qui nous a expliqué que l’établissement était spécialisé dans les familles . Notre séjour à été gâché , en plus j’ai loué par votre intermédiaire une voiture chez Goldcar payé avec mon séjour pour environ 45€ , mais cette agence est une vraie organisation mafieuse , assurance en plus , taxes, etc... je me suis retrouvé avec une location à + de 350 € regardez les avis sur ce loueur et vous comprendrez les techniques utilisées !... je ne comprends pas comment une agence comme expédia peut travailler avec ce genre de prestataire !’. Nous sommes déjà partis plusieurs fois avec vous , mais ce séjour nous laisse un grand doute sur votre sérieux , je n’ai à ce jour mis aucune évaluation sur trip advisor j’attends vos explicati9ns , je vous demande de faire un geste commercial à notre égard . Cordialement Christian Paccard.
10/10
Exceptional
03 May 2019
Verified traveler
Nos encantó. Limpieza,localización amabilidad del personal volveremos pronto.
Leisure Family_with_children
10/10
Exceptional
29 Apr 2019
Verified traveler
El staff muy amable y servicial todo el tiempo.
La hab estaba muy limpia y tamaño perfecto
Leisure Partner
4/10
Poor
26 Apr 2019
Verified traveler

Jj

Regular.
Buffet. Espacios con alimentos vacios no repuestos o no atendidos. Zona de pasta no atendida, hasta q no hay personas esperando no aparece nadie para atenderte. Mucho tiempo sin reponer alimentos en otros espacios.
Solo se salva el personal de la plancha
Recepcion.
Mal. En general no nos sentimos comodos con el trato del personal de recepcion, parece q les molesta tratar con españoles. Especialmente a la llegada.
Limpieza en general muy bien, animacion tambien. Por lo general personal comedor muy bien.
Family
8/10
Excellent
24 Apr 2019
Verified traveler
L’hôte est magnifique et la plage également. Nous sommes partis la 3ème semaine d’avril et nous avons malheureusement eu 5 jours sur 7 de mauvais temps (vent et pluie). Il y a très peu de personnel qui parle français. Le club des enfants est destiné uniquement aux enfants allemands, c’est un peu dommage à mon sens. Notre fils n’a pas réellement pu se faire des copains de jeux même en parlant anglais. La chambre était très bien, la vue splendide et les repas très bons. Malgré le temps, nous avons passé un bon séjour.
Leisure Family
6/10
Pleasant
21 Apr 2019
stine

Beautiful hotel, lacking service

Beautiful resort, but was very limited
If you dont order the all inclusive, its not possible to get breakfast or even a coffee before 10 am.
The spanish guides for kids was amazing, but Tui took over The last day, and everything was in german and very isolated.
You Will have to pay 30 euro A day to use The sunbeds on The terrasse.
Family
8/10
Excellent
14 Apr 2019
Verified traveler
Unterkunft ist für Familien ausgerichtet und erfüllt seinen zweck. Hier und da gab es kleine Schönheitsfehler wie
z.B. Verarbeitungsqualität im Badezimmer. Beim duschen hat man das Bad komplett nass gemacht, da nicht gut abgedichtet. Gut fand ich den Innenpool, da man auch bei kalten kaltem Wetter etwas schwimmen kann.
Leisure Family
10/10
Exceptional
14 Apr 2019
Verified traveler
Sehr guter Service
Sehr sauber
Sehr Hilfsbereit
Super Abendbuffet
Sehr schöner Strand und Pool

Kinderprogramm war etwas einseitig, ansonsten tip top

Sehr gerne wieder
Friends_and_family Family
10/10
Exceptional
13 Apr 2019
Verified traveler
Magnifique établissement, nous avons passé un très bon séjour dans cet hôtel. Le personnel très très sympathique malgré la barrière de la langue... Toujours aux petits soins et une attention particulière portée aux enfants.
Le ménage est fait quotidiennement de fond en combles.
Le restaurant propose de très nombreux menus, variés et très bons.
La liste des points positifs est encore longue !
Je regrette juste qu'il n'y ait eu que peu d'animations.
Merci pour ce séjour !
Leisure Family
10/10
Exceptional
24 Oct 2018
Jens Kristian

Vi kommer helt sikkert gerne igen

Super dejligt hotel. Lækkert poolområde. Direkte adgang fra poolområde til stranden.
Rigtig god morgenmad- og aftensmadbuffet. Meget varieret udvalg.
Pænt og rent overalt. Meget venligt personale. Mulighed for at deltage i masser af aktiviteter.
Det er et børnevenligt hotel, så der er mange børnefamilier. Er du ikke til gråd og børnestøj, så er det ikke et hotel for dig.
Der er ikke meget udstyr i køkkenet i lejligheden.
Vi kommer helt sikkert gerne igen (også selvom vi ikke har små børn).
Family
10/10
Exceptional
24 Sep 2018
Christina

Skønt hotel

Ferie med vores børn, poolområderne var fantastiske, stranden skøn.
Maden var fin og varieret.
Ikke noget at klage over - kun at ferien kunne være længere 😊
Family
8/10
Excellent
08 Sep 2018
Juan

Mallorca en familia

El personal muy agradable , el hotel muy bonito , la zona preciosa seguro que repetiríamos
8/10
Excellent
26 May 2018
Verified traveler
Strandnähe genial, Sauberkeit im Zimmer wäre ausbaufähig, Essen ist gut, Athmosphäre im Restaurant eher nichts für Leute ohne Kinder. Sehr unruhig und hektisch, ist halt ein Familienhotel. Personal durchweg freundlich und hilfsbereit. Bei Bedarf (geht schnell bei kleinen Kindern) ist ein Arzt innerhalb von 30 Minuten auf dem Zimmer.
8/10
Excellent
11 May 2018
Francisca

Sofocama

El colchón del sofá cama muy delgado !
Family
8/10
Excellent
26 Apr 2018
Naja

Très bon endroit pour un séjour en famille

Loin du tourisme de masse, l’hôtel est bien placé au nord de l’île, en bord de plage. Très belle piscine. Personnel très sympathique.

Seul bémol, toutes les activités pour les enfants se font en allemand...
8/10
Excellent
22 Apr 2018
sarah

Super sejour

Super sejour mon fils a adoré l'hôtel et le buffet. Super bien situé et le soleil était au rdv
Family
10/10
Exceptional
21 Apr 2018
Verified traveler

Super Off-Season Urlaub mit Baby

Moderne und sehr schöne Anlage. Sehr nettes und kinderliebes Personal. Hatten Halbpension gebucht und das Abendessen hat mich in Sachen Qualität und Vielfalt echt positiv überrascht, bin da sonst recht kritisch bei Buffet im Hotel. Direkte Strandlage natürlich super. Würde das auf jeden Fall wieder buchen! Danke an das Team für eine schöne Zeit!
Family
6/10
Pleasant
01 Oct 2017
Verified traveler
Die Zimmer werden täglich gereinigt und die Sauberkeit ist in Ordnung. Am Pool hielten wir uns nur kurz auf, da es direkt am Strand viel schöner ist.
10/10
Exceptional
30 Sep 2017
Armando

Ideal para familias

Estupendas instalaciones y ubicación para aquellos que quieran pasar unos días en Familia en la playa.
10/10
Exceptional
28 Sep 2017
Andrea

Tolles, ruhiges Strandhotel

Wir haben selten ein so sauberes Hotel erlebt. Alles ist gepflegt. Die Gartenanlage ist wunderschön. Der Strand ein Traum. Die Apartments sind groß und frisch renoviert. Das Frühstück könnte nicht besser sein. Das Abendessen ist sehr gut. Es gibt jeden Abend Shows, wobei etwa die Hälfte von Profis sind, die andere Hälfte durch die Animateure gemacht werden. Alle Profishows waren erstklassig. Die der Animateure waren ok. Ich habe noch nie so gut in einem Hotel geschlafen nachts. Sehr erholsamer Urlaub
8/10
Excellent
26 Sep 2017
Verified traveler

Nice family hotel

When we stayed in this hotel (with kids at 3 & 6 yrs), many other families with small children did so too. They managed the large amounts of children very well and the staff was exceptionally friendly with the kids. Rooms were very nice, as were the pools.
The hotel is located right by the beach which is another kids-friendly asset. And the beach and water themselves are fantastic! What is a bit annoying is that the beach in front of hotel is covered with hotel-owned sun loungers that one needs to rent out. Same holds, of course, for the next hotel(s) and little space is inbetween.
The mini club daycare ladies did an absolutely fantastic job and at least our older child very much enjoyed their offer (games, face painting, dancing and singing etc).
The food (breakfast and dinner) was ok.
The room cleaners did a good job too but often came around 1 or 2pm, i.e. when our younger child was napping, so that we couldn't let her in.
Family
8/10
Excellent
07 Aug 2017
Marja

Helt okej!

Kanonbra Strandläge. Bra frukost. Mindre bra middag. Bra pooler. För stökigt och högljutt på kvällarna pga barndisco samt riktigt knarrig/obekväm bäddsoffa, men sköna sängar.
Family
10/10
Exceptional
27 Jul 2017
Bo

Bästa servicen

Mycket bra, allt var bra.
Family
8/10
Excellent
23 Jul 2017
Patricia

Muy agradable

Hemos estado una semana en julio una familia de dos adultos y dos niños de 13 y 10 años. La habitación es muy espaciosa y el sofá donde duermen los niños es bastante cómodo. También son muy cómodas las camas del dormitorio de matrimonio. Nosotros hemos estado en régimen de media pensión y tanto el desayuno como la cena han estado muy bien. Tienen absolutamente de todo. El personal del restaurante muy amables y cordiales. El hotel tiene una piscina muy grande y un spa que se puede usar por los clientes del hotel de manera gratuita. En general no tenemos ninguna queja del hotel, son los horarios totalmente adaptados a los turistas extranjeros. La cena acaba a las 9.15 .....impensable para los españoles, que a esa hora normalmente no hemos ni empezado.
La playa es muy buena y tiene acceso directo desde el hotel
Family
10/10
Exceptional
18 Jul 2017
Verified traveler

Excelente ubicacion

Personal extraordinario, comida muy buena. Muy tranquilo, bueno para familias. Cerca para visitar calas.
8/10
Excellent
12 Jul 2017
Jannicke

Great family hotel

Great family hotel, and what a welcome! We were not VIP guests, but were upgraded from a standard room to one with a jaccuzzi outside - greatly appreciated as we have kids who go to bed early, and we couldn't leave the room after 8 PM (kids are 3 and 5 years old). Also being offered orange juice or champagne at arrival sets the standard, although we didn't take advantage of the offer.

There are several pools to play in, the kids pool with the pirate ship of course being a huge success. The pool bar had free ice cream and slush, which the kids loved and we went to get often.

We has breakfast, lunch and dinner in the hotel restaurant/buffet during our stay. The staff was both efficient and friendly, the food was good - maybe not very exciting, but a good variety of dishes and something for everyone to like.

Close to the hotel is a supermarket, horse back riding for kids, trampolines, a playground, some stores etc.

If we come back to the area, we will definitly stay here again. If the kids are happy, so are we! We can reccomend this hotel to anyone who is travelling with kids.
Family
8/10
Excellent
24 Jun 2017
Andrea

Top Hotel an wunderschönem Strand

Hotel ist frisch renoviert. Schöne, geräumige Apartnents. Schöne Poolandschaft, perfektes Frühstück, gutes Abendessen. Cocktails waren nicht so gut, einheimische Liköre um so besser. Abendshows reichten von Top bis so lala. Die Show mit Livetanz und Live Musik war einfach genial. Die Playbackshows der Animateure waren nicht so gut. Der Strand erinnert an die Karibik. Nächstes mal Mallorca nur in riesenHaften.
10/10
Exceptional
19 May 2017
I.N.

Familienfreundlich, nettes Personal, schöne Zimmer

Wir (3 Erwachsene und ein 8 Monate altes Baby) haben den Urlaub in der Unterkunft sehr genossen und würden auf jeden Fall wiederkommen! Die Anlage ist sehr schön mit kinderfreundlicher Poollandschaft mit ausreichend Liegen und Sonnenschirmen und einem tollen, langen, seicht abfallenden Sandstrand vor der Tür. Das Appartement ist schön eingerichtet mit bequemem großem Bett und sehr praktischer und überraschend bequemer Klappcouch, so dass 4 Erwachsene Platz finden. Das Personal war sehr nett und kinderfreundlich! Auf Anfrage wurde uns ein Hochstuhl, ein Wasserkocher und eine Bratpfanne ins Appartment gebracht (die Küchenausstattung ist etwas spartanisch, aber wenn man ab und zu essen geht, kann man sich ganz gut selbst verpflegen). Die Lage des Hotels außerhalb des Touristenzentrums haben wir als ruhig und sehr positiv empfunden. Einziger kleiner Kritikpunkt: auf dem Balkon roch es ab und zu unangenehm nach Jauche.
Family
10/10
Exceptional
19 May 2017
Maria

Un hotel para disfrutar com la familia

Un fin de semana espectacural un buen hotel buenas istalaciones buena comida i lo recomendaria
10/10
Exceptional
19 May 2017
Verified traveler

Life is easy and good at this hotel.

Great place to stay for families. The employees does a great work to make sure the guests have a nice stay, they are very friendly.
We (2 adults with one child) had a small apartment room with a small kitchen. We missed to make some coffee at the room.
The hotel is very nice, the food is great. Life is easy and good at this hotel. Recommended.
Family
10/10
Exceptional
16 May 2017
cristina

En mayo genial!

Al no haber mucha gente estaba todo perfecto. Hotel para familias. Muy bien para celíacos. El personal muy amable y los servicios perfectos.
Eso sí, idioma oficial el alemán.
6/10
Pleasant
12 May 2017
Ann-Elisabeth

No air conditioning (until later in the summer?)

NO AIR-CONDITIONING! Only heat. Way to hot to sleep. The staff did not know that the air was not on and kept us hanging believing it would be fixed. Turns out some spannnish guests were cold at night so they left the heat on instead of telling them to put some blankets on. They told us (mother with two little kids) to sleep with the door open. I said that anyone could then just walk in from the other rooms. They believed that since it was a family friendly hotels, that none of their several hundreds of guests were capable of committing any crime. The last two nights we got an old, rusty floor fan. Just one. I paid for air-conditioning and got an old and rusty floor fan...
The hotel was nicely placed by the beach. No coffe maker in the little kitchen. Nice, big pool that had not been cleaned in a while. Nice with an indoor pool as well. The \"gym\" was just consisting of some cardio equippement.
Buffet dinner that was pretty good but they ran out of stuff without replacing it. I recommend the pizza place next door. Good food and good service! They had more than just Pizza.
Would not go there again unless they can guarantee that the air conditioning is on.
Family
8/10
Excellent
02 May 2017
Itzi

Hotel muy cómodo para familias

Apartamento muy limpio y cuidado. Las piscinas son estupendas y es un lujo el acceso directo a la playa.
10/10
Exceptional
29 Apr 2017
jbflo

Hôtel familial au bord de la plage

Nous avons passé un merveilleux séjour dans cet hôtel. Majorque en avril est une expérience à renouveler car peu de monde à cette période. Dans l’établissement, surtout des familles avec de jeunes enfants pour lesquels tout est bien pensé. L'animation pour les petits était super, la journée comme le soir. L'hôtel donne sur une plage magnifique. Nous connaissions déjà Alcudia et souhaitions y retourner. Nous n'avons pas été déçus en arrivant là-bas.
Nous étions en tout compris et n'avons pas regretté avec des petits. Nous nous sommes régalés, matin, midi, goûter et soir. Les buffets sont très variés (souvent du poisson, tant mieux) et il y a une partie grill avec un thème chaque jour. Cerise sur le gâteau, un coin bio matin et soir! Le personnel est vraiment sympathique, autant au bar, au restau, qu'à l’accueil... Pareil pour le personnel de ménage, discrètes et efficaces. Les chambres (ou plutôt les appartements au vu de la taille!!!) sont top! Nous avions une grande chambre pour les parents, un salon spacieux avec canapé-lit pour les enfants, un coin cuisine, de nombreux rangements et une terrasse. L'ensemble avec une déco chic et contemporaine. Juste une chose à dire, le côté où nous étions situés dans l'établissement était assez sombre, du coup, nous n'avons jamais vraiment profité de notre terrasse toujours à l'ombre. Les serviettes sont restées toujours humides...dommage. Mais vraiment, c'était peu de chose comparativement au reste!
Family
10/10
Exceptional
29 Apr 2017
Verified traveler

schönes Hotel mit sehr gutem Essen

Hotel schön gelegen sehr ruhig trotz vieler Kinder Essen hervorragend viel Auswahl , wellnesbereich gross, nur bei den Zimmern könnte eine Tür vor dem Bad ,wc sehr hilfreich sein .
Family
10/10
Exceptional
23 Apr 2017
VALERIE

Très bel hôtel qui mérite ses 4 étoiles

Après le petit-déjeuner, balades en voiture pour découvrir les principaux sites touristiques, puis dîner à l'hôtel.... sauf le dernier jour.... réservé à la farniente !
Family
10/10
Exceptional
31 Oct 2016
Sandy

Bien situé, au milieu de can picafort et alcuida

Très bel établissement, bonne ambiance pour les familles, beaucoup de germaniques
Family
8/10
Excellent
26 Jun 2016
Viona

Fijn resort

Heerlijke week. Eten was prima, voor ieder wat wils elke dag anders. De kamers waren nieuw en frisse kleuren. Alleen de bedbank..hemel wat een gammel bed. Matras veels te dun. Voor kinderen misschien wel geschikt.
Rustige omgeving, bij het strand, zwembaden voor elke leeftijden en taxi en bus om de hoek.
Tip. Neem all inclusive. Het keukentje is een triest keukentje. Daar kan geen lekkere maaltijd uit komen.
Family
6/10
Pleasant
08 May 2016
Verified traveler

Prettig hotel in fijne omgeving

Hotel ligt wat ons betreft aan de juiste kant van het eiland. Mooie omgeving met behoorlijk wat bezienswaardigheden in de directe omgeving. (auto noodzakelijk) Kamers zijn prima wat betreft de inrichting. Wel ontzettend gehorig en aangezien het hotel voornamelijk bezet werd door Duitse gasten met heel veel kleine kinderen (0-4jaar) was dit niet prettig. We hebben ivm overlast om een andere, wat rustiger gelegen, kamer gevraagd. Dat was overigens geen probleem. Ontbijtbuffet vrij eentonig. Hebben geen gebruik gemaakt van de all-inclusive formule. Mooi strand, bedjes/parasol niet gratis. Rond het zwembad prima vertoeven, zwembadwater te koud in mei. Voor een weekje relaxen in mei een prima onderkomen......
Family
10/10
Exceptional
27 Oct 2015
Andrea

Magnifique

Très bel Hotel avec une magnifique grande plage de sable fin et une eau turquoise. La piscine de l'hôtel est très belle aussi.
Family

Location & surroundings

Playa Garden Selection Hotel & Spa
Carretera Alcúdia-Artá, KM 25,9, Playa De Muro, Spain

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Playa Garden Selection Hotel & Spa

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