Name: Grupotel Alcudia Pins (ex. Tui Family Life Alcudia
Address: C/ Canyes s/n (Alcudia-Arta), KM 25,4, Muro, 07740, ES

8/10

Excellent

27 Jul 2026

Rimvydas

Overcrowded place (end of July)

8/10

Excellent

19 Jul 2026

David Isaac

The hotel is very well located and with access directly to the beach. The quality of the food is not the best. We have booked the all inclusive package and honestly speaking we won’t recommend it. The drinks and food are not the best.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Ralph

Très flexible on peut rester sur le site après le Check out
La nourriture est varié il manque le parking pour les clients du resort

Family

8/10

Excellent

26 Jun 2026

Diana

Property is next to the beach, good for families with young kids. But it was extremely crowded so it was difficult to enjoy the pool area or even the beach view. Buffet was varied for breakfast and plentiful.

6/10

Pleasant

23 Jun 2026

Emmannouil

Our room was located in a separate building outside the main facilities and reception area, which I didn’t particularly like.

The room itself felt poorly renovated, with the bathroom not renovated at all, and overall the refurbishment seemed partial and not well executed. The communal areas also appeared quite tired and were not renovated, although they were generally clean.

The kids’ pool was nice, but it could get very busy at times.

Overall, it was a pleasant experience, but the food in the hotel’s bars and restaurants could be much better, especially considering the pricing. My experience was generally positive, but compared to similar facilities I’ve stayed at in Spain, this would rank towards the lower end of the list.

Family_with_children

2/10

Poor

12 Jun 2026

Savannah Rose

The room and building smelled of mildew. We canceled our reservation.

Family_with_children

6/10

Pleasant

01 Jun 2026

Laranzo

The location is great and next to the beach. The breakfast is very nice, however the juices that offered aren’t the best. Lastly the hotel is a bit outdated and renovations would be highly recommended. Having said that it’s a nice hotel.

Partner

10/10

Exceptional

30 May 2026

Imad

It’s specially great for familles, with many swimming pools options plus the beach and the soccer/football field and the playground plus many more kids activities. My boys loved it so much that they didn’t want to go anywhere with us around the island! Clear rooms and amenities, nice and helpful staff.

Family_with_children

10/10

Exceptional

09 May 2026

Michael

Very family oriented of all ages, overall very satisfied with my stay.

Family_with_children

6/10

Pleasant

07 Oct 2025

Kent

If you are looking for a cheep place for a family or small group then this would be a great place. I booked the hotel as it gave the impression that there was secure parking on site yet when we arrived we discovered that it was just on street parking.
The room was a good size but had a stake damp smell. Luckily it was cool enough to have the windows open over night.

Business

2/10

Poor

16 Sep 2025

RICARDO

The room was super dirty, the bathroom smell bad, outdated... the food in the restaurant was awful, every day I drive to locals coffee shops for a nice coffee.....

Leisure Partner

8/10

Excellent

04 Sep 2025

Cinthya

The hotel is ideal for families, it was packed during the holidays and we still always managed to find a sunbed. Parking was tricky, but this was during the summer holidays, it might be easier other times in the year. Food and all inclusive is priced great and it's not bad but it's not great.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2025

kirsty

Great holiday

Had a week here it’s lovely , great location friendly staff. Food was great beach is lovely, we were not disappointed

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Abdulazeez

Friendly staff, great food options, fun activities for kids, nice pools and beach. Loved everything bit of our holiday and would definitely visit again!

Leisure Family_with_children

10/10

Exceptional

26 May 2025

Robert

Highly recommend. So cheap for what they offer. Just 30meters from the beach and ocean..it can be a bit windy in this location but worth the proximity. We didn’t do the all inclusive so didn’t try the restaurants but there were food options very close. This is high traffic of kids, but it’s not loud at night as it all shuts down at good time. Would definitely stay here again.

Leisure Family

8/10

Excellent

18 Jun 2024

Andrew

Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.

Leisure Family_with_children

4/10

Poor

19 Sep 2023

Denis

Made skipped our room cleaning.
Very noisy room facing the back of the kitchen.
Wifi did not reach our room.

Leisure Partner

10/10

Exceptional

06 Sep 2023

Patricia

We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.

Leisure Family

6/10

Pleasant

29 Jul 2023

Rocio

La cama para niños de la habitación familiar bastante incómoda, la limpieza se puede mejorar en todo el establecimiento, hay telarañas en los pasillos, la recepción holia fatal como a podrido los 5 días de nuestra estancia, el desayuno y cena buffet yo lo mejoraría tanto en calidad como en presentación con un poco de cariño ganaría mucho mas.

Leisure Family_with_children

8/10

Excellent

03 Sep 2022

Rebecca

We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment
Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that

Leisure Family_with_children

6/10

Pleasant

04 Aug 2022

Christina

If you don’t have children, the hotel is not for y

If you don’t have children, the hotel is not for you. This area is full of children and not much else.
Quite old building and facilities. Simple furnishings.
Friendly staff.

6/10

Pleasant

11 Oct 2021

Verified traveler

Nice family vacation

It was a perfect vacation for a family, children garden, nice sea view. A little bit overpriced in the nearest supermarket otherwise it’s fine!

Friends_and_family Family

8/10

Excellent

15 Sep 2019

F

A great family place.

We had excellent accommodation although we were above the main restaurant and opposite the nightly entertainment so it was a bit noisy.
The room was clean and well equipped although we did have a kitchen with plenty of crockery but no cutlery.

Food was good, although buffet style is not my cup of tea, there was a really good range of styles of foods with plenty of salads and local dishes. It was well cooked and presented and no horrendous queues associated with many all inclusive places.

The pools were on the cold side. The children would have played a lot longer if they had been a bit warmer, consequently we spent most of our time at the beach as it was warmer. A bit disappointing was the daily €14 for 2 beds and an umbrella on the beach. This adds to the cost somewhat.

Friends_and_family Family

10/10

Exceptional

27 Jun 2019

Verified traveler

Well run, very good food, pleasant room. Ideal for a family holiday. Good facilities. Good entertainment to suit the whole family. Only minor criticism is that it was sometimes difficult to get a sunbed if you were late up! Great holiday!

Friends_and_family Family

8/10

Excellent

29 Jul 2026

Rodrigo

O hotel serve seu propósito e é super completo em termos de entretenimento para famílias. As piscinas são ótimas e a praia é muito bonita. O buffet de café da manhã é muito bom e completo, assim como os restaurantes oferecem muitas opções.
O quarto é um pouco pequeno para uma familia de 2 adultos e 2 crianças, mas ok. O Hotel é bastante cheio. Muitas pessoas a lutar por cadeiras na piscina e nos restaurantes, mas acredito que seja este o perfil deste tipo de resort e também porque Julho é alta temporada.

2/10

Poor

28 Jul 2026

Vitor

O nosso quarto só foi limpo 2 vezes numa estadia de uma semana. Saliento que estavam 6 pessoas no apartamento. Não quero voltar a este hotel.

8/10

Excellent

27 Jul 2026

Bonnie

Ett bra familjehotell som vi gärna åker tillbaka till.

6/10

Pleasant

26 Jul 2026

Fredrik

Helt greit hotel for barnefamilier.
Gode bademuligheter i basseng og nært stranda.
Renholdet stod ikke helt til forventningen.

6/10

Pleasant

25 Jul 2026

Ruth-Marie

Små rom, lite plass til baggasje.
Lite renhold i fellesarealer og ved basseng. Veldig skittent.

8/10

Excellent

25 Jul 2026

Silje Kristin

Stort hotell, rett ved stranden med varierende standard. Litt dårlig renhold av solstoler og området rundt hotellet. Flisene var møkkete/sandete på store deler av området. De kunne med fordel ha tørket av bordene til solsengene hver kveld, de var stort sett griset til med is, sjokolade, sand mm.fra dagene før.

Der er veldig dårlig ventilerte rom, noe som gjør at det lukter veldig fuktig/mugg på rommet. Vi var tre familier på tur og alle rommene luktet, det ene verre enn det andre. Selve rommet var fint og nyoppusset, men lukten var sjenerende. Fikk heller ikke justert opp AC, så vi syntes tidvis at det ble for kaldt på rommet, men det var alt for varmt til å skru den av.

Alt i alt et fint familiehotell med hyggelig personale og god frokost (med unntak i butikken hvor de var mer opptatt av private telefonsamtaler og å stable varer, enn å ekspedere kundene. Stått mye i lang kø der, som ble ignorert). Synes generelt mange av de som jobbet i området på både butikker og i restauranter var dårlige på service og virket lei av turister. Andre derimot var veldig imøtekommende og blide, men totaltopplevelsen av Muro/Alcudia var enn annen enn den vi hadde sist vi var her for 10 år siden. Vi kjørte også mye rundt og butikkene her var de desidert dyreste. Anbefaler en tur til Mercadona, hvis man ikke har all inclusive.

10/10

Exceptional

21 Jul 2026

Catia

Un joli hôtel, bien situé avec la mer en face.

Family_with_children

10/10

Exceptional

20 Jul 2026

Walter

Super !!!!

Family_with_children

8/10

Excellent

20 Jul 2026

Kartikeya

The Room was cleaned 5 times a week, the amenities were also clean. Staff at the location were very helpful. There were a lot of activities daily for the kids which was great. The kids were very Happy about the day care offered by the Hotel and were always willing to go again. Also, there were a lot of activities for Adults like Yoga and other stuff every evening there was a Local show on the main stage. Overall great experience.

Family_with_children

10/10

Exceptional

20 Jul 2026

Silje

Veldig fint og barnevennlig hotell

Friends_and_family Family

2/10

Poor

08 Jul 2026

Simon

Det enda positiva med hotellet är läget vid stranden – allt annat är en stor besvikelse. Jag vet knappt om man kan kalla det ett hotell; det är snarare ett lägenhetshotell.

Rummen håller mycket låg standard och har problem med både fukt och mögel. Den unkena lukten märks hela tiden, vilket känns både ohygieniskt och ohälsosamt, särskilt när man reser med familj. Dessutom erbjuds ingen städning på söndagar och onsdagar.

Vi lät inte våra barn bada i poolen eftersom andra barn hade bajsat i den, men personalen verkade inte vidta några åtgärder.

Överlag är hotellet väldigt slitet och eftersatt. Jag kan tyvärr inte rekommendera det till någon.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Jón

Really good value, would go there again.

Family_with_children

8/10

Excellent

07 Jul 2026

Annie

Om du planerar att laga enklare måtider, se till att det finns stekpanna, skärbräda och en vass kniv. Fanns inte när vi var där. Annars mkt nöjd med läget på rummet som hade total havsutsikt. Underbart!

10/10

Exceptional

03 Jul 2026

Aline

séjour merveilleux en famille nous recommandons l’hotel

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Yang

It was a wonderful experience! The hotel's swimming pools and sunbathing facilities were excellent, and there were plenty of enjoyable activities for guests. It is especially well suited for families with children.

One of the highlights for me was the morning exercise class each day—it was a great way for adults to relax, recharge, and start the day feeling refreshed.

The hotel's restaurant was outstanding and definitely one of the best parts of our stay.

If there is one area for improvement, it would be the room service, which could be a little more attentive. However, overall the hotel did a fantastic job, and we are truly grateful for such a memorable experience. Thank you!

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

chiheb

Parfait pour une famille

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Abbas

Var jättebra och fint och rekommenderat starkt

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Mattias

Bra om man har barn. En bit att åka till det mesta men går ändå ganska fort på den lilla ön.

2/10

Poor

11 Jun 2026

Florijeta

- Sehr alte Zimmer und es stinkt nach Schimmel. Die Küche stinkt vorallem ganz fürchterlich.

- Schwimmbadbereich erst ab 10 Uhr offen eigentlich- denn um 7:00 gab es bereits keine Liegen mehr! Alles wird vorreserviert und das Personal kümmert sich nicht drum!

- Wechsel der Strand/Pool-Tücher nur an zwei Tagen kostenlos, ansonsten muss man immer 1 Euro pro Tuch bezahlen!

-Zimmerservice wirklich schwach ! An zwei Tagen kommt niemand!

-Wir haben und wegen des schimmligen Geruchs beschwert ( waren mit zwei Kindern dort!) es wurde kein alternatives Zimmer angeboten, lediglich gesagt dass am nächsten Tag jemand kommt zum Saubermachen - natürlich kam niemand!

Nie mehr wieder! Die guten Bewertungen stammen wohl von Engländern die Null Ansprüche haben, ansosten kann ich mir das nicht erklären!

Family_with_children

6/10

Pleasant

02 Jun 2026

Ella

Hotellilla paljon aktiviteetteja. Ranta melko täynnä ihmisiä ja altaalla myös saa olla ajoissa jos haluaa itsellensä paikan. Lähistöllä huonosti ruokapaikkoja heille jotka eivät käytä all inclusive palveluita. Osa alueen ruokapaikoista auki tiettyyn aikaan vaan all inclusive asiakkaille. Alueen oma supermarket/supermarketit hävyttömän kallis. Hotellin siivouspalveluissa parantamisen varaa, yöllä ei siivoojia ollenkaan paikalla ja 6h saimme aamulla odottaa huonesiivousta vatsatautisen lapsen kanssa vaikka asiasta puhuttu respan kanssa kolmesti. Aamupala kattava, tarjolla mielestäni ehkä jopa liikaa asioita valtavassa ruokalassa ja asioita sai hakea joka nurkkauksesta. Auto meidän tapauksessa oli aika välttämätön jos halua nähdä asioita hotellialueen ulkopuolellakin

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Ella

Mycket bra hotell område, fina utsikt och mycket saker att hitta på!

Friends_and_family Friends

10/10

Exceptional

22 Oct 2025

Evita

Sehr schöne saubere Unterkunft.

Leisure

8/10

Excellent

03 Oct 2025

Alex Bang

Direkte adgang til god strand, gavmilde bartender, restauranten lukken kl. 21.
Med All inklusiv er der kun adgang til 2 restauranter gratis og også kun udvalgte drinks.
Buffen var som forventet inden over eller under forventninger til hvad en buffe er.
Godt og rumligt værelse.

Friends_and_family Friends

6/10

Pleasant

25 Sep 2025

Jouni

Hotelli ihan viihtyisä ja hyvällä paikalla rannalla.Huoneessa varmaan oli hometta, haisi kostealle ja vaatteet haisivat matkan jälkeen homeelle.Välipalaravintola kanssa homeessa, ei pystynyt kauaa olemaan siellä kun oli pakko päästä pois.Ruoka oli kyllä suuri pettymys,käytännössä viikon samat ruuat.All inclusive tosi sekava ja aika suppea valikoima.Mutta loma oli mukava.Vaikka moitittavaa löytyikin paljon, ruoka ja all inclusive huonoin missä me olemme olleet.

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Omar

Una estancia perfecta!

8/10

Excellent

23 Sep 2025

Mariano

Como hotel en Alcudia