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HSM Lago Park

Majorca · Spain

Calle Yola, S/NView location

8.2/10Excellent360 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort7.8/107.8
Condition7.8/107.8
Location8.0/108.0
Neighborhood8.0/108.0
Value8.2/108.2
Amenities8.0/108.0
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  • Family hotels
  • Beach hotels
  • Sustainability certification
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About HSM Lago Park

The complex offers modern, fully equipped apartments in the center of Playa de Muro (Alcudia Bay), just 100 meters from the beautiful, long sandy beach of Alcudia. It is well-connected to popular villages and the city by bus, with a bus stop 50 meters away.

Plenty of restaurants, shops, and bars are in the surrounding area. This resort is popular with families and those who enjoy cycling and birdwatching, given its proximity to the S’Albufera Natural Park.

Read more about this hotelShow less

When you stay at Aparthotel HSM Lago Park in Muro, you'll be by the sea, a 3-minute drive from Playa de Muro and 6 minutes from Alcúdia Port. This family-friendly aparthotel is 1.1 mi (1.7 km) from Alcúdia Beach and 9.8 mi (15.8 km) from Pollensa Port.

Make yourself at home in one of the 135 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and microwaves.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available Professional property host/manager Ecostars Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from March to October.
    • Pool access available from 9:00 AM to 8:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Lithuanian

    English

    Polish

    French

    Spanish

Nearby attractions

Playa de Muro 0.4 km / 0.2 mi
Platja dels Francesos 0.4 km / 0.3 mi
Alcúdia Beach 1.8 km / 1.1 mi
Cova de Sant Martí 1.8 km / 1.1 mi
Albufera Natural Park 3 km / 1.8 mi
Hidropark 3.3 km / 2.1 mi
Alcúdia Port 4 km / 2.5 mi
Es Comú 4 km / 2.5 mi
Roman Remains of Pollentia 4.4 km / 2.7 mi
Museu de Sant Jaume 4.6 km / 2.9 mi
Pollentia Monographic Museum 4.6 km / 2.9 mi
San Jaume Church 4.7 km / 2.9 mi
Auditori d'Alcúdia 4.7 km / 3 mi
Ca’n Fondo 4.9 km / 3 mi
Medieval Walls 5.1 km / 3.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Number of floors (main building): 4
  • Apartments: 135
  • apartment
  • MasterCard
  • Visa
  • Beach
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 66 more facilities & services
  • Wi-fi
  • Local and international calls
  • Car hire
  • Airport Shuttle
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Sun terrace
  • Gym
  • Luggage room
  • Toaster
  • Clothes dryer
  • Private pool: 2
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Poolside snack barExtra charge
  • Show cooking
  • Swim-up bar
  • Air conditioning in Restaurant
  • PhotocopierExtra charge
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • Entertainment programme for adults
  • Entertainment programme for children
  • Massage
  • Ecostars ESG AI
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Early bird breakfast
  • Buffet dinner
  • Breakfast and dinner
  • Half Board
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks
  • Non-smoking establishment
  • Aqua fit
  • Table tennis
  • Fitness
  • Horse ridingExtra charge
  • Cycling / mountain bikingExtra charge
  • BilliardsExtra charge
  • Darts
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL

    Photos are not available for this room type.

    HSM Lago Park

    APARTMENT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    HSM Lago Park

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    HSM Lago Park

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUMSTUDIO • PREMIUMSTU.PI

    Photos are not available for this room type.

    HSM Lago Park

    STUDIO PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH BALCONYSTUDIO • WITH BALCONYSTU.BL

    Photos are not available for this room type.

    HSM Lago Park

    STUDIO WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    HSM Lago Park

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDAPARTMENT • ONE BEDAPT.1B

    Photos are not available for this room type.

    HSM Lago Park

    APARTMENT ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    HSM Lago Park

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    HSM Lago Park

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIUM ONE BEDROOMAPARTMENT • PREMIUM ONE BEDROOMAPT.B1-PI

    Photos are not available for this room type.

    HSM Lago Park

    APARTMENT PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    HSM Lago Park

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
    APARTMENT ONE BEDROOMPhoto unavailable1 photo

    HSM Lago Park

    APARTMENT ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    HSM Lago Park

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    HSM Lago Park

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    HSM Lago Park

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 2APARTMENT • CAPACITY 2APT.C2

    Photos are not available for this room type.

    HSM Lago Park

    APARTMENT CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    HSM Lago Park

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    HSM Lago Park

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT RUN OF HOUSEAPARTMENT • RUN OF HOUSEAPT.RO-2

    Photos are not available for this room type.

    HSM Lago Park

    APARTMENT RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST-11

    Photos are not available for this room type.

    HSM Lago Park

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about HSM Lago Park

8.2
Excellent
360 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.8 /10
Location
8.0 /10
Neighborhood
8.0 /10
Value
8.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
14 Jun 2026
Iurii
We had a great stay and would definitely recommend this hotel, especially for families with children. The rooms and common areas were very clean, and the location was excellent. The beach was within walking distance, and there were plenty of bars, restaurants, and supermarkets nearby, making everything very convenient. We also enjoyed the swimming pool. Overall, it’s a great choice for families looking for a relaxing and comfortable vacation.
Family_with_children
8/10
Excellent
11 Jun 2026
Jason
Reception staff excellent helpful
Pool Areas very good
The Hotel is modern clean would recommend
Rooms are well equipped in Block 1
Near beach

Only negatives Some rooms look onto very busy main road
Some cleaners not very good
But would recommend
Partner
8/10
Excellent
29 May 2026
Rabia
The room was spotless, the reception staff were welcoming, the pools were lovely, the lifeguard was funny, I liked the bean bags by the pool with the table tennis on the astroturf. We were close to plenty shops and restaurants. We didnt buy breakfast, we had a kitchenette to cook our own meals. It could do with more utensils, and atleast have basics like salt and pepper in the cupboard than keep coming downstairs to ask. It was nice to chill on the balcony after a day out. We wouldnt work the tv very well, it was very outdated, so didnt use it. We had a sink pipe leak, but the staff sorted it asap which was great. Overall, a nice place to relax!
Partner
8/10
Excellent
12 Apr 2026
Frantisek
Nicely renovated reception and dining area. Good value branch. Apartment itself OK well equipped kitchen nice stuff in the restaurant. Let you sit there even half an hour after closing time with no pressure. Good value for money in the eastern peak.
10/10
Exceptional
06 Apr 2026
Stephen
Very good location, nice pool, friendly staff, well equipped room with kitchenette, cutlery, crockery, kettle etc. No problems parking on road outside hotel. Lovely buffet brunch with loads of choice. Wifi was an bit slow but everything else excellent
Friends_and_family Family
8/10
Excellent
18 Oct 2025
Melanie
All the hotel staff are lovely, very pleasant and helpful.
The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water.
The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
Partner
8/10
Excellent
28 Sep 2025
Heidi
I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
Leisure Family_with_children
8/10
Excellent
16 Sep 2025
Louise
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
Leisure Family
6/10
Pleasant
15 Sep 2025
Hannah
Upon check in, reception didn't have my name down on the list nor did they give us any information at all about facilities. We booked this hotel as we believed there to be a gym - we never found it.
Leisure Friends
8/10
Excellent
03 Aug 2025
Gustavo

Good times

Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
Friends_and_family Family
6/10
Pleasant
29 Jul 2025
Georgie

Good location

Food buffet was nice, we did it one day when we were by the pool. It’s unlimited for breakfast, brunch and lunch so we went in 2-3 times during the time period. We stayed in the lago2 which was more run down but fine. Pool towels would have been appreciated to be included in the price as we had to use our room towels which was annoying. Housekeeping was good but there were 2 days out of the week they didn’t clean (as in they don’t clean on those days). Hotel room had strong smell of drains particularly during the first part of the week, not sure if it was related to the wetter weather as it went away when it was sunnier. Little kitchenette was good, well equipped and easy to make meals in. Beds were quite comfy but pillows too flat, used a blanket underneath but still wasn’t very comfortable. Bit noisy as our room faced the bar. Staff all friendly and helpful. Local area was fine, lots of nice restaurants (we liked el patio and the pizza place a street or so nearby) and nice beach, beach quite small so not much room for kids to play football. Worked well as a base for us to explore the island. Had no issues with on street parking apart from one sunny weekend day where we just parked a bit further away.
Friends_and_family Family
6/10
Pleasant
18 Jul 2025
Irina
The pictures of the hotel in the Internet are heavily photoshopped and do not correspond to the reality, especially the pool area. Additionally, the hotel consists of two buildings, newer and older. The older building is not shown in the pictures, and it looks far less attractive than the main. For the price the hotel charges per night, there are far better options.
Leisure Family_with_children
10/10
Exceptional
04 Jun 2025
Tanzeel
Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience.
Leisure Self
8/10
Excellent
12 Oct 2024
Keith
Great location for food and shopping. Rooms were very good. Nice kitchen etc.
Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
Leisure Partner
8/10
Excellent
09 Aug 2024
Louise
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
Leisure Family
6/10
Pleasant
02 Jul 2024
Daniel

Booked last minute

All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Friends_and_family Friends
10/10
Exceptional
06 Jun 2024
Zygimantas
Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options.
Been coming here for years and will be back again !
Leisure Family_with_children
10/10
Exceptional
04 Nov 2023
alex
Very clean and staff were friendly we’re coming back next year
8/10
Excellent
20 Oct 2023
Amber
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
10/10
Exceptional
04 Sep 2023
HALYNA
very good
Leisure Family_with_children
6/10
Pleasant
08 Aug 2023
Rebecca
The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff.

The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town.

The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
Leisure Family_with_children
10/10
Exceptional
27 May 2023
Ruslan
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen)

We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar.

Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Leisure Family
8/10
Excellent
08 May 2023
William
I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently.
The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras.
I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.
Leisure Self
10/10
Exceptional
24 Sep 2022
Kate
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance.
Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Business_and_leisure Family_with_children
8/10
Excellent
09 Apr 2022
Deepak
The rooms are nice with kitchenette & balcony. The staff is very helpful and responsive. The hotel is well located with a nice pool, bar and restaurant. However, the property just opened after being closed for 2 years due to Covid. So lot of issues with door keys, tv and appliances in the room. They were fixed promptly but these items should have been inspected and fixed prior to hotel’s re-opening rather than inconveniencing guests during their stay. Except for that, it’s a very nice place to stay..
Leisure Self
10/10
Exceptional
19 Sep 2019
Verified traveler
The apartment was modern inside, staff were ever so friendly and it was clean and tidy.
Leisure Family_with_children
8/10
Excellent
18 Sep 2019
Verified traveler
I relaxed in this place with my family for one week, it's a Very good hotel with all amenities included (fridge, dryer, towels, soap, swimming pool etc.), room very cleaned (except for the balcony but who care).

The apt. was in the second building, it was for four people but they didn't inform us before that two beds were to be open/prepared from a sofa bed, a bit small bed in the living room. :-(
Breakfast very rich with salty and sweet food,
Dinner is the weak point of this place, self-service only and poor in quality, paella not very good (never seen a very good and fresh paella de mar, fluffy rice and poor of seafood) a lot of breaded food every day without a proper beef, stale, fluffy and old pasta with only one tomato sauce .. unbeatable. (no parmesan at all)
I've never seen a steak or beef in one week, they only grill lamb chops, or pork but only once/twice a week. Bahh..
It's a pity because with a bit effort more it could be a very valuable hotel.
Leisure Family
8/10
Excellent
24 Aug 2019
Verified traveler

Lago Park “2” self catering apartment

Had a lovely 4 nights stay in self-catering apartment. Cleaners most days. Room very clean. We booked Lago Park, but ended up next door in “lago park 2”. Was quieter, so suited us with young family. All entertainment and pool bar etc is in Lago Park 1, so be sure to specify preference.
Friends_and_family Family
10/10
Exceptional
01 May 2019
Verified traveler
Great place 2nd time there and will definitely be back again
Leisure Friends
6/10
Pleasant
02 Apr 2019
Verified traveler
I liked that it looked nice and clean. I did not like that it didn’t seem to have hardly any sound insulation.
Leisure Family
8/10
Excellent
24 Mar 2019
Verified traveler
Apartment was lovely . Clean spacious and an excellent powerful shower . We stayed in the second building away from main block . Balcony never got the sun and it looked out on a very run down area where it looked like stuff had just been dumped . Ha ether pool area to ourself in this block which was nice . Muro has the most stunning beach and you walk one way to Alcúdia and the other way to Can Picafort . We went middle of March and it was very quiet with not a lot open but that’s how we like it .
Leisure Family
10/10
Exceptional
21 Mar 2019
Leroy

Great location

Great location. Perfect for cyclists wanting to explore Majorca
Friends
10/10
Exceptional
24 Apr 2018
Sandra
Did a 4 day stay at Lago Park. It was a self contained apartment in hotel setting. Very clean and Staff were lovely. Shops and beach within walking distance. Would definitely book again.
8/10
Excellent
22 Oct 2016
ROYSTON

Lovely friendly hotel in excellent location.

Great location near lovely beach. Plenty of bars and restaurants nearby but more laid back then central Alcudia. Hotel staff very efficient & friendly.
Family
6/10
Pleasant
02 Oct 2016
Friska

Convenient and clean

It's a convenient place to stay in- close to the beach, restaurants and shops.

Coffee at breakfast was not very good at all. Other downside was that you had to pay for the WiFi. WiFi was free only at the reception - but sometimes didn't work.

They cleaned the room and everything apart from the utensils and cutlery.
Family
8/10
Excellent
15 Apr 2016
Verified traveler

nice hotel with pool and easy access to many areas

We stayed in the premium apartments which were clean and had a balcony. The hotel was fine and we ate locally finding plenty of choice within a short walk/ drive. The hotel didn't seem too busy and there was plenty of room by the pool.
8/10
Excellent
06 Nov 2015
Andrea

Hotel has nice swimming pools, close to the beach,

had a lovely holiday. We were upgraded upon arrival to a lovely room with a nice view. Most of the staff were friendly and efficient. The only that disappointed me was when my 13 year old daughter had an accident in the room. She was sat on a piece of furniture doing her hair when it broke and she fell to the floor and banged her head. She was fine just sore. I took photos and reported it immediately to a man on reception. He was very nice about the incident and was concerned about my child's welfare. I thought that was the end of it.
The following a day a note was left in our room to contact reception, before we had a chance to do so someone phoned our room saying the cleaners had reported it and that we never told anyone. I then went to reception and was told to wait for the manageress. She eventually came and i explained the incident and apologized. She said that there was no way that the furniture would just break like that. I felt she was implying that the children had been misusing the stool. I explained that i would not except my child to behave like that at home, and i certainly wouldn't allow her to in a hotel. I was very upset and was made to feel like i was lying. The manageress eventually waived the cost of the stool once i said i would email the furniture company about their faulty goods. Everything else about the hotel was lovely so the way we were made to feel was disappointing so we no longer brought drinks there.
The other staff were helpful and friendly. T
8/10
Excellent
12 Oct 2015
Verified traveler

Great hotel for the price

Hotel was a bit quiet but that was due to the time of year we had chosen to go. Lovely staff and they up graded us for free when we arrived.
Family
8/10
Excellent
07 Sep 2015
Verified traveler
Hotel was spotless very modern rooms although was above a shopping center. The area was close to the beach and a few restaurants although was a 5 min cab journey to the main resort of bars shops and restaurants.
Family
10/10
Exceptional
07 Sep 2015
Verified traveler

Perfect family holiday

We have just returned from lago park and we couldn't fault a single thing. We stayed in a premium 1 bedroom apartment (2 adults 2children) the bedroom has 2 single beds and the living room has a pull out sofa bed. The kitchen area was well equipped with a hob, toaster, kettle, fridge and microwave.
All the staff at lago park are friendly and helpful. there is a wide range of entertainment throughout the day and evening.
There are 2 swimming pools both with a children's pool, gym, bar, laundry facilities, 24hr reception, a terrace bar.
The hotels restaurant offers breakfast and dinner very reasonably priced. We ate there on one occasion near the end of our stay and everything was very tasty with lots of different choices.
The apartments themselves are situated within a 5 minute walk to the beach which is beautiful. Very shallow water which is perfect for children. There are lots of little shops dotted around and loads of restaurants.
Overall we had a fantastic holiday.
We would definitely return to lago park.
8/10
Excellent
13 Aug 2015
Paul

Nice comfortable hotel, the staff were exceptional

Convenient for beach, shops and restaurants. Very friendly staff especially the bar and restaurant who were fantastic throughout our two week stay.
Family
10/10
Exceptional
29 Jul 2015
Gavin

Nice hotel. Close to the beach.

Beautiful surroundings & good places to eat.

The beach & sea are absolute perfection.

The local people are some of the nicest you could hope to meet.

The hotel staff are so helpful.
10/10
Exceptional
04 Jun 2015
ben

Great stay

we stayed here as a family of 3; the hotel service was excellent, from the front desk to the bar staff. The pool was cold but swimmable. The only negative is that as we are directly on the street there is little security about the place. That said, we encountered no problems. Would definitely stay here again
Family
8/10
Excellent
06 May 2015
Verified traveler
Really Good Saty and helful staff. Many resaurants close by and shopping places. Bus stop walkbale. Seabeach 200 meters excellent.
10/10
Exceptional
28 Apr 2015
Verified traveler

Great Holiday\n

The hotel was in a nice location, the staff were really friendly and very attentive. The hotel itself was very clean and we had a very modern and clean apartment.
8/10
Excellent
01 Nov 2014
Sarah

Just what we needed....

Lovely holiday, very good weather, (for end of October). Hotel staff very helpful, polite and friendly. Food in restaurant is VERY good value for money and delicious. Swimming pool was a bit cold for me, but girls went in a couple of times, (sea was warmer). Loved how close we were to the beach. Apartment was perfect for the four of us, although just one bedroom and two put-up beds in lounge. Internet was down 2 of the 5 days paid for. All in all a good holiday all round which we thoroughly enjoyed.
Family
8/10
Excellent
30 May 2014
Verified traveler

Fantastic, i was there to sleep and ride my bike

They put me in a quiet corner like i ask for , fantastic facility for such a cheap stay. Staff was very charming .
Loved it
8/10
Excellent
08 Oct 2013
Kristin Johansen

Close to the beach

We had a greate stay
8/10
Excellent
11 Aug 2013
Verified traveler

Great value

This hotel is excellent value for money and we were very pleasantly surprised by the facilities and entertainment, considering the cost. Although some other reviews have commented on the tiredness of the furniture, we found it to be perfectly functional: it is pine which some may consider old-fashioned; however, we found it perfectly acceptable for the price paid.
8/10
Excellent
23 Jul 2026
Martin
Med tanke på prisen på dette hotellet i forhold til andre hoteller i området så leverte de så absolutt til forventningene. Eneste jeg har å utsette noe på er på renholdet. De har ikke renhold av rom på onsdager og lørdager. Så disse dagene får man ikke tilgang på nytt sengetøy, søpla blir ikke tømt (noe som fyller seg enormt fort når det er hetebølge som det var når jeg var der). Noen av dagene ble ikke gulvet vasket. Det ble flere ganger fjernet en \"dyne\" slik at jeg måtte i resepsjonen å hente ny. Det ble også glemt å henge opp nye håndklær ene dagen. Og håndsåpa ble ikke byttet. Ikke en gang når jeg satte hele såpeflaska oppå søppeldunken så ble ikke denne byttet. Så måtte gå og få den byttet selv. Ellers enn dette så var det noen ting som bar preg av at det var lenge siden det var blitt pusset opp, men ikke mere enn det som er å forvente i denne prisklassen. Og de tingene som jeg tok opp med resepsjonen om ting jeg ikke var fornøyd med/ det var noe galt med ble ordnet fortløpende. Selv forespørselen om å få en ekstra pute til senga kl 20 som måtte hentes på et lager. Ble raskt levert til rommet.
8/10
Excellent
21 Jul 2026
Chris
..........................................................
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Loreto
Mycket bra! Trevlig personal, nära till restauranger och stranden!
8/10
Excellent
17 Jul 2026
Steve
Great place that was close to the beach and some good restaunts. Had a fair amount of ants in the room, though.
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Silje
Bedre enn forventet. Veldig gode drinker og god service
10/10
Exceptional
26 Jun 2026
Mihaela-Irina
Super Hotel in bester Lage, tolles Buffet, Mitarbeiter und Pool! Zimmer waren sehr schön und sauber, Betten etwas hart, aber sonst alles top :)
Friends
10/10
Exceptional
25 Jun 2026
Charlotte
This was our second time at HSM Lago Park and we enjoyed it very much.
10/10
Exceptional
31 May 2026
Madelene
Verkligen trevlig & service minded personal. Vi fick rum precis utanför hotell baren med sovrummet. Trots fullbokat hotell så löste dom detta till dagen efter så vi fick ett nytt dum på andra sidan, det uppskattade vi verkligen då vi ville ha en semester med lugn och ro. Rena ytor överallt, städ å byte av handdukar varje dag. Varit på detta hotell många gånger och kommer definitivt tillbaka.
Partner
10/10
Exceptional
29 May 2026
Uwe
Sehr schönes Appartement mit Bslkon zum Pool.
Wir waren im Haus 2 mit einem eigenen, etwas kleineren und ruhigeren Pool und haben es sehr genossen. Liegen waren zu jeder Zeit ohne Probleme zu bekommen.
Der kurze Weg zum tollen Strand war einfach nur die kleine Straße hinunter.
Die Unterkunft ist sehr zu empfehlen.
Partner
6/10
Pleasant
14 May 2026
Axel
Die Putzfrauen und Handwerker waren oft sehr laut, an der Rezeption waren die Mitarbeiter sehr freundlich und hilfsbereit ☺️.
Insgesamt war es schön, wenn auch laut.
Self
10/10
Exceptional
16 Apr 2026
Dilara
Haben uns sehr wohl gefühlt
Partner
10/10
Exceptional
11 Apr 2026
David Fernando Farinha
Tout bien
8/10
Excellent
11 Oct 2025
Marianne S.
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach.

Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well.

We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess.

The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked).

All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
Friends_and_family Family
8/10
Excellent
11 Oct 2025
Joannie
Le séjour c’est bien passé, mais l’hôtel est très bruyant, quasi pas d’insonorisation..
Le brunch est bon et le personnel très agréable par contre
Partner
6/10
Pleasant
30 Sep 2025
Francesco
Siamo stati bene. Lo staff è gentile, le camere grandi e pulite. La piscina divertente. Buon brunch. Purtroppo però la prima notte siamo stati mandati al Lago Park II (nonostante avessimo appartamento Premium), una struttura fatiscente e distaccata dal Lago Park che non rispecchia le foto del Lago Park pubblicizzate. Questo ci ha rovinato il primo giorno di vacanza. Fortunatamente il giorno dopo lo staff ci ha trovato una sistemazione nel palazzo di Lago Park principale. Nonostante il loro errore si sono rifiutati di darci un minimo rimborso per la prima sera. Se non ci fosse stato anche quest'ultimo problema del rimborso la valutazione sarebbe stata più alta, perché errare è umano ma bisogna correggere i propri errori.
Leisure Family
10/10
Exceptional
22 Sep 2025
Willow
Enjoyed our 8 day stay . Will come back again
Leisure Family
10/10
Exceptional
21 Sep 2025
Charlotte

Great vibe, friendly and relaxing!

I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
Friends_and_family Family
10/10
Exceptional
20 Sep 2025
Vincent
Nous avons eu un logement rénové, bien isolé, donnant sur la piscine.
Accueil agréable, prêt de parasol.
Petits restaurants/bars à proximité.
Leisure Family
10/10
Exceptional
12 Sep 2025
Gabriele
Neuwertig, gute Mitarbeiter, tolles Frühstück
Leisure Family
6/10
Pleasant
08 Sep 2025
Marie-Laure
Le ménage est fait mais vite fait
L hôtel est un peu vétuste
Pas beaucoup d ustensiles pour faire la cuisine
Leisure Family
10/10
Exceptional
02 Sep 2025
Daragh
Notre chambre etait sur un boulevard principale très bruyant de matin au soir et egalemet sur un garage de voiture qui commencé de nettoyer les voitures des 7h le matin avec un aspirateur très bruyant et ils parlent très fort.
10/10
Exceptional
22 Aug 2025
Martina

Vi kommer gärna tillbaka!

Vi hade en mycket bra vistelse på HSM lago park. Vi fick ett rum i deras andra byggnad, vilket man kan tro är en nackdel. Men för oss blev det en fördel! Det var ett lugnare område med ett poolområde som också var lugnt och betydligt mindre folk än vid ”main building”, så vi hade aldrig problem med att hitta solstolar och barnen kunde hoppa och plaska som de ville utan att störa någon.
De hade mycket trevlig personal som var måna om att vi hade det bra.
Maten i buffén var helt okej. Helt och hållet vad vi förväntade oss.
Sängarna var hårdare än vad vi är vana vid hemma men det var inget som störde oss under vår vecka som vi var där.
Vi kommer gärna tillbaka till detta hotellet!
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Safyan

Hsm lago park!🙂

Veldig fint hotell, hyggelig personale, fint med basseng😎 barna elsket det!
Friends_and_family Family
10/10
Exceptional
13 Aug 2025
Verified traveler

Supertrevliga personal och fint hotell

Våra vistelse vår toppen! Vi rekommenderar hotellet. Alla personal är trevliga, poolområdet är jättebra, drinkarna är fantastiska! Rummet var inte så nya som entreplan, men ändå bekväma. Om det renoveras blir då perfekt!
Friends_and_family Family
6/10
Pleasant
11 Aug 2025
claudio
Struttura comoda per una vacanza
6/10
Pleasant
04 Aug 2025
Fayçal
It was noisy and the bed not too confy but overall it was ok
Leisure Family_with_children
6/10
Pleasant
03 Aug 2025
Toni

High season family vecation

The apartmant/hotel has two buildings with their own pools. The main building is great, nevly renovated inside and out. Staff is very friendly and helpful.
Only problem is only one bathroom with a sliding door that can't lock and the door get's stuck when closed so children get trapped. Helped several kids out of the bathroom. Easy fix if prioritized by staff. Otherwise great. The second building which we were stationed, was old and not that great.
Friends_and_family Family
8/10
Excellent
30 Jul 2025
Jennie

Mycket bra

Bra att bo i lägenhet men med möjlighet till deras brunch. Brunchen var prisvärd och på så vis kunde man få både frukost, fika och lunch varje dag. Trevliga rum, bra personal, bra läge.
Enda nackdelen var att det var lite förvaring i lägenheten.
Friends_and_family Family
10/10
Exceptional
30 Jul 2025
pons
Super hôtel je recommande
10/10
Exceptional
30 Jul 2025
Lise Kristel
Vi var veldig fornøyd med oppholdet ved Lago Park. Beliggenheten var god og betjeningen var veldig serviceminded og de bidro til en hyggelig, trygg og god atmosfære. Bassengområdet var relativt lite, men rent og fint hele tiden. Vi hadde bestilt frokost/ brunsj og det angret vi ikke på da de som spiste tidig rakk og spise også lunsj før det ble stengt. Stor variasjon i mat og noe for enhver smak. OM man skulle ønsket noe mer/ annerledes, så var det at man kunne hatt mulighet for å kjøpe vann/mineralvann i resepsjonen etter barens stengingstid. Men alt i alt, vi kommer gjerne igjen.
Friends_and_family Family
8/10
Excellent
28 Jul 2025
VIWRIBEL

De vacaciones 😎 con la confianza de casa

Muy amables y la verdad mucho espacios con mi niño que cumplió un año y celebramos su bautizo en Mallorca unos días muy bien gracias Lago park por la acogida.
Friends_and_family Family
8/10
Excellent
25 Jul 2025
Annsofie

Rekommenderas

Trevligt boende, ett par minuter från underbar strand. Mycket trevlig och tillmötesgående personal överallt. Vi köpte till brunch på plats och betalade 20 Euro per vuxen för frukost inkl allt samt lunch med möjlighet att äta vad och när man ville mellan 8 och 13.30! Perfekt. Lugnt boende en gata ifrån den större genomfarten, men något lyhört. Affärer finns nära liksom shopping o restauranger. Nära att hyra bil eller cyklar o buss strax utanför. Två trevliga lite mindre pooler.
Friends_and_family Family
8/10
Excellent
25 Jul 2025
Sarah

Lækkert hotel

Dejligt hotel - der var stille selvom man boede i byen hvilket var dejligt. Nemt at finde rundt.
Friends_and_family Family
8/10
Excellent
20 Jul 2025
Philippe
Bien
10/10
Exceptional
17 Jul 2025
Lars Joakim
Vi booket leiligheter for 8 dager.
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Maria
Very nice! Lovely staff! Antonio deserves an extra star :) very tasty breakfast. I would stay there again
Friends_and_family Family
2/10
Poor
25 Jun 2025
Kenneth

Dont get scammed - like me!!

Beautiful pictures, But absolutely nothing like reality.
I'll keep it simple:
1. Extreme noise from the \"cocktail bar\" just outside the windows.
2. COCKROACHES in the room. Several cockroaches where in our room, despite us complaining, not much was done about it.
3. The state of the building and sourroundings are just sad.

I feel cheated by the pictures, and hope you dont make the same mistake as we did.
Friends_and_family Friends
10/10
Exceptional
02 Jun 2025
Petra
Vår vistelse var fantastiskt på Lago Park, utöver förväntan! Bra läge nära stranden och alla bekvämligheter. Tack till personal som gjorde vår resa superb! Verkligen en familjär stämning! Speciellt tack till Jazmin som gjorde så goda omeletter till frukost, och samtliga i resturangen. Tusen tack! Vi rekommenderar verkligen hotellet och hoppas att vi kommer igen!
Friends_and_family Family
8/10
Excellent
16 May 2025
Emilie

Très bonne expérience

Emplacement tres bien. Facilité de stationnement dans la rue au mois de mai.
Dommage pour les chaises qui font un bruit insupportable et nous reveillent lorsque les autres hôtes ne font pas attention en pleine nuit.
Les appartements surplombent une petite rue ce qui fait resonner les bruits. Relativement calme la nuit.
Super petit déjeuner. Personnel tresnagreable et serviable.
Il faut aimer les ambianges de stations balneaires ultra touristiques
Self
8/10
Excellent
05 May 2025
Manuel
Leider konnte man im Zimmer die Temperatur nicht regeln, daher war es im Zimmer sehr kalt
Leisure Partner
10/10
Exceptional
02 May 2025
Jon

Muy buen hotel calidad precio

El hotel está muy bien, la ubicación es excelente y el personal agradable.
Friends_and_family Family
6/10
Pleasant
27 Jan 2025
Thomas
La zona sembrava tranquilla, ma in alcune notti ci sono stati schiamazzi notturni con urla di qualche balordo alle 2 di notte.
La cosa più spiacevole è stato trovare nei parcheggi in strada adiacente l'albergo, diverse auto vandalizzate con segni sulla carrozzeria.
8/10
Excellent
13 Nov 2024
Maximiliane
Flussläufig am Meer, gute Zimmer, Kühlschrank mit Eisfach, ebenerdige Dusche.
Speisenauswahl war okay- vorallem für den Preis.
Das Benehmen der Eltern mit Kleinkindern sollte nicht geduldet werden. Wir hatten so viel Mitleid mit den Angestellten, wenn Eltern es erlaubten, dass Kleinkinder das Essen auf den Boden warfen UND die Eltern es NICHT wegmachten, sondern die Kellnerin!!!

Freundlicher und aufmerksamer Service.
Leisure Family
8/10
Excellent
21 Aug 2024
Mandy
Die Atmosphäre und zentrale Lage war sehr angenehm. Zimmer mit Balkon war sehr schön. Über die unglaubliche laute Musik am Abend könnte man nochmal reden. Diese ging schon unglaublich lange,sehr laut.
Leisure Family
8/10
Excellent
17 Aug 2024
Antonio
Lo aconsejo. El personal muy amable
Leisure Family
6/10
Pleasant
14 Aug 2024
ERIC
Personnel de l'hôtel agréable en particulier les dames de ménage. Environnement bruyant le soir avec une chambre donnant sur un bar.
Leisure Family_with_children
6/10
Pleasant
14 Aug 2024
Marcela

Prisvärt och trevligt

Personalen var hjälpsamma och trevliga.
Frukosten var över förväntan med tanke på priset, så det var väldigt bra, mycket variation och kvalite.
Middagen/lunchbuffen var inte alls bra eller prisvärd, det skulle jag inte rekommendera.
Sängarna var stenhårda och första rummet vi fick var mot poolen där alla kvällsshower var, vi fick byta rum utan problem efter några nätter när vi sagt till.
Poolerna var bra och aktiviteterna för barn var roliga för små barn.
Jag skulle absolut kunna komma tillbaka igen med familjen.
Friends_and_family Family
8/10
Excellent
05 Aug 2024
Fernando

man fühlt sich wohl als Feriengast

Das Apartment ist praktisch, geräumig und gepflegt. In der Umgebung findet man praktisch alles.
Friends_and_family Family
8/10
Excellent
29 Jul 2024
Giovanni
Posizione molto comoda per la spiaggia (5 minuti a piedi) e circondata da negozi e ristoranti. Il locale al piano terra tiene musica alta fino a mezzanotte.
Bagno pulito e moderno, doccia ampia, pulizie 5 giorni su 7, letti abbastanza comodi.
Leisure Family
6/10
Pleasant
24 Jun 2024
Rahul

Not the right Value for the Money Spent

Staff at the Hotel was veru good. I had book am accomodation for my familty of 3.. I was given a room in the extended part of hotel , which didnt give a good feel .. it is cut off from Main Building .. It is an average accomodation.
Friends_and_family Family
8/10
Excellent
09 Jun 2024
Verified traveler

HSM Lago Park, Mai-Jun24 / Leilighet premium 3pers

Positiv: resepsjonspersonalet var veldig hyggelige og informative. Renholdspersonalet var hyggelige. Renhold av rom nesten hver dag. God størrelse på rommet. AC. Mulighet for sykkel-oppbevaring, med drikkevann og verktøy. 5 min gådistanse til stranden. To bassenger med god størrelse.

Negativ: rommene er lytt fra utsiden mot stuen (soverom virket bedre isolert). Dårlig med mulighet for å vaske tallerkener ol. selv (ingen såpe eller børste/skrubb).
Friends_and_family Friends

Location & surroundings

HSM Lago Park
Calle Yola, S/N, Playa De Muro, Spain

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HSM Lago Park

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