Iberostar Selection Playa de Muro Village

Spain , Majorca
Playa De Muro Mallor, Avenida Albufera, 6
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

01 Sep 2025

Valeriia

The staff were friendly and helpful, and the pool area with water slides was excellent. The sea was very clean and shallow, perfect for children. There was a wide variety of food, but the quality could have been better. Housekeeping came at inconvenient times, towels were not always replaced, and bed linen was never changed.
Overall, I don’t think the hotel fully meets 5-star standards.

8/10

Excellent

17 Aug 2025

Amador

It is a good

10/10

Exceptional

08 Aug 2025

Yohandys

The surrounding area is beautiful.

8/10

Excellent

25 Jul 2025

Paula

Overall great experience. 2 areas for improvement would be parking and the in-room air conditioning, which didn’t do the trick.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Maria

I will come back!

Amazing hotel on a fantastic beach! Positives: Staff, food in all restaurants is great, swimming pool is amazing, great slides for kids at the kids pool, literally 5 steps from the most amazing beach.
Negatives: Mattress wasn’t very comfortable and my husband felt the air con at the room was not enough.
Overall amazing stay and we will come back.

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Moulay Rachid

Everything was superb with the exception of the mosquitoes

10/10

Exceptional

02 Aug 2024

Jonny Mac

Hidden Gem! A Very Special Place

Hotel Overall
It's been a great experience. Quite unexpected due to so many fun options for kids and family. Various pools to swim across and just by the beach front.

Restaurants
Food is great all around. I normally don't feel like this way about many 5* hotels I have visited over the years. But this one has definitely standout.

Kids Club
My twin girls enjoyed the kids club a lot as they had many different activities every day. It was well spread out to ensure they wouldn't get bored.

Night Events
Many different night events. Also for kids and adults. The entertainment staff are brilliant and incredibly talented. Well patience with everyone.

Reception
It was a good reception once we walked through the doors and at anytime we needed them. I can't fault any of the staff and just appreciate the dedication to the guests.

Special Thanks to
Hulda from Entertainment Team which has been amazing to my girs, Anna, Alicia from Kids Club, Virginie from pool bar, Tolve and reception team.

We Will Be Back Next Year. (Ps. I have not ever re-visit other hotels before but coming back to this one seems a must).

Thank You. You've definitely made our holiday very special.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2024

candice

Perfect spot - we will be back! Family of 4 (girls, 11 & 13). Super easy self parking and a perfect spot to come home to after a day of exploring.

8/10

Excellent

02 Apr 2024

Nina

Overall, we had a really nice time at Iberostar Selection Playa de Muro Village. We particularly liked the room setup. We had a suite and a family suite, and both were spacious, with large balconies and good facilities, e.g. Nespresso machines, microwaves, a well stocked mini bar, and similar. The beds were extremely comfortable, too!
Food was very good - better than expected. We booked half board. Unfortunately we only had access to the buffet with this, but the quality of the food was generally very high, and the service was spot-on. There was a lot of good sea food on offer!

Things we didn't love:
We tried to contact the hotel well before our arrival to ensure that our rooms were next to each other (easier with a relatively young child...), but the email that we sent through the Expedia app went unanswered. We then used Iberostar's own online check-in to reserve two rooms, next to each other, but the hotel could not find a record of one of the bookings (although I had a confirmation email!). So we weren't as close together as we had planned. No huge drama, but as we went out of our way to sort this pre-arrival, it was annoying. The hotel manager was incredibly nice and tried to help, but there were no good options for us available.
The spa / indoor pool is shared with the 4-star hotel next door, and it was quite overcrowded when we went, and a little chaotic. Also, the changing facilities were really poor - zero privacy and not very clean.

Leisure Family_with_children

8/10

Excellent

29 Sep 2023

Trine Lise

Home away from home

Wonderful stay at a great resort!
B u t …
Since we are an adult couple, we would have preferred that this was an adult only resort.
Because it was a lot of noise and crying from kids and babies - at breakfast, dinner, by the pool and at the beach.
It wasn’t quiet for a second - and that was what we really needed.
But - we discovered a little late that at least for dinner, that there were a small adults only- section. Wish they could have told us at check in or at least in the restaurant when we said our room number and they saw that it was just the two of us.
And for improvement: Maybe it could be an area by the pool as well - only for adults?
Besides this, we really really love Playa de Muro Village.
And lovely lady at the reception that did the check in ( Carina maybe?).
And let us not forget LUKAS !!!
The entertainer!
He was a blast!!!
Sooo nice and so funny!!
And great that he joined many guests from different nations to make sangria all together!
You must do everything you can to KEEP him at your hotel!!!
And - it was very nice that one of the waitresses every day offered a drink by the pool. Super nice indeed.

Partner

10/10

Exceptional

09 Sep 2023

James

It was super close to the beach. The resort was well staffed and never had to wait for a drink or food. Staff were friendly.

Leisure Partner

8/10

Excellent

03 Jul 2023

Jennifer

Well run hotel with very pleasant staff. Wish there were more a la carte options for dining throughout the day, unfortunately had to resort to dining across the road with the tacky tourist restaurants.

Leisure Family_with_children

6/10

Pleasant

02 Jun 2023

Verified traveler

Not a 5 star hotel. It is decent and close to Beach. We did not eat breakfast but judging by the taste of coffee, the breakfast may not be amazing. Staff are friendly but checkin process in chaotic due to under staffing. Rooms are decent and it is a family and kids friendly place. Not the best place for people without kids.

Leisure Partner

10/10

Exceptional

22 Apr 2023

Karen

Would highly recommend playa de muro village. Access to the beach was from the hotel so felt safe for little ones, and the hotel facilities are fantastic. There is an indoor pool in case it is too chilly to use the outdoor pools. The kids evening entertainment was a hit, but we missed out on alone time as didn’t realise the kids club was only available for drop off from 4yo (we have a 5yo and 2yo). Quality of food was great, but lunch options were limited tbh. Would highly recommend a stay here, especially if you love to cycle as there are a lot of cyclists around alcudia! We stayed in April and it was a bit chilly, might be better in May.

Leisure Family_with_children

8/10

Excellent

19 Aug 2022

Victoria

Food was excellent. Overall Hotel not true 5* and very over priced

Leisure Family

8/10

Excellent

02 Jul 2022

Verified traveler

Good beach and food, poor check-in and comfort

Not a great attitude from the reception staff during check-in, telling us that the room we booked didn't exist and blaming Hotels.com for advertising this non-existing room. Eventually, after dragging our luggage from one room to another for an hour, they put us into an OK-ish room but still not as advertised, and refused to upgrade us to a better room for free.

Buffet breakfast/dinners were generally good, particularly, in the beachfront cafe. We enjoyed the meals and the view.

The beach itself is nice, but very narrow and overcrowded with beach umbrellas/chairs. If you don't wish to use them, you basically have no space left for you.

Apart from the hotel, there is pretty much nothing to do outside within walking distance, which is pretty sad. It's good that we stayed only for 4 nights.

P.S.: Beware, this \"family-friendly hotel\" has no lifts, so if you've got a pushchair, you'll need to conquer stairs multiple times a day.

Friends_and_family Family

10/10

Exceptional

18 May 2022

Lovely family choice

Great hotel for families. Beautiful location right on the beach (although the beach gets quite windy in the afternoons). Enjoyed our stay very much

Friends_and_family Family

10/10

Exceptional

08 May 2022

Alexander

Staff were excellent, property was pristine, buffet was varied and well-suited to a family. Overall very impressed and will definitely consider a return trip.

Leisure Family_with_children

10/10

Exceptional

29 Sep 2021

Jenni

Perfect for family trip

Service is top noch and would recommend this place for family with kids. Activities are fun and very relaxing place to be at.

Friends_and_family Family

10/10

Exceptional

24 Aug 2021

Nok Lai

When it comes to hotels I think here are the most important categories
1. Location
2. Room and hotel quality
3. Friendliest of staff and service
4. Entertainment
5. Food

1. Location very good with lovely beach outside of hotel. Lots of shops and restaurants nearby

2. Room and hotel quality satisfactory with the only exception that air conditionally poor and takes ages to cool room down

3. Amazing staff.. the staff are clearly happy to be working there and everyone are friendly and willing to help. The lovely touches are like they remember what you like to eat, remember your names etc. Best I have seen. Special mention to a staff called Conchita, my kids loved her!!

4. Incredible entertainment, shows every evening, one for kids and another for the grown ups. Even lots o entertainments by pool during the day too. Obviously given real thought process. One of the best I have experienced

5. Amazing food and not shy on ingredients. Different food every day in the buffet ensuring that you won’t be bored. Great quality and good variety. Was there for 14 days and was not bored by the end of it having eaten there for breakfast and dinner every day for 2 weeks there.

What an amazing hotel, would definitely go back, not the best rooms or the fanciest hotel I have been to but certainly the best as a whole package. My wife and my two daughters (4 and 2) loved it. We made many friends there too which tells you the friendly vibe the hotel gives

Leisure Family_with_children

8/10

Excellent

30 Jul 2021

Verified traveler

Food could use some improvement, but was good overall. Some things in all inclusive, are not, included at all.
Had ants in the room, no big deal im used to that, shower faucet was very hard to regulate and had occasional changes in temperature.

Leisure Family_with_children

8/10

Excellent

24 Jul 2020

Sebastian

Ok but not good value for money

Overall the hotel is recently refurbished but not what I would call a 5 star facility. We staid an extra 4 nights at the 4 star iberostar next door at half the price and hardly notice a difference. So far only the buffet quality seems slightly superior but not good value for money. Very friendly staff but I wish I didn’t waste my money as it was not a true five star experience Mx

Friends_and_family Family

8/10

Excellent

30 Oct 2019

Verified traveler

The water of swimming pool was freezing

Friends_and_family Family

8/10

Excellent

03 Oct 2019

Luis

Lovely stay

Had a great stay. Lovely and comfortable facilities, would definitely go again

Friends_and_family Family

10/10

Exceptional

30 Sep 2019

Verified traveler

Staff were lovely. App to contact staff brilliant idea. Food really nice. Lots of choice. Great for kids.

Leisure Family_with_children

6/10

Pleasant

10 Aug 2019

Verified traveler

Nice for a 4-star ranking.

Sub-par services for a pretend 5-star. 4 -Star is what you should expect.

Family

10/10

Exceptional

07 Jun 2019

Denis

Great hotel!

Great hotel for family. In a quiet part of town but close to beautiful beaches.

Friends

10/10

Exceptional

05 Jun 2019

Verified traveler

Lovely modern feel, room was lovely a big. Loved the separate living room, loved the location . The staff were brilliant and would do anything you wanted

Only things we would have liked are sun beds on the beach as part of the hotel as I am not willing to pay for the ones currently

The air con wasn’t on in the room and despite asking twice this was never on properly so it was hot in the room. The hotel did explain that they had only just switched on the air con in the hotel and did provide us a fan

Leisure Partner

10/10

Exceptional

31 May 2019

Verified traveler

Had a lovely stay, Hotel was so clean & well kept - Food was amazing, Pool area & outdoor bar area were lovely to relax, whilst listening to the waves hit the beach, Rooms were basic but clean and had everything we needed. Would definitely recommend & would return.

Leisure Family

10/10

Exceptional

25 May 2019

Thomas

2 quick nights away from NY for a babymoon

We came for a quick visit from NY leaving behind our toddler to enjoy a relaxing baby moon. Everything about this place was great. Upon check-in, we were given drinks (Cava and water) while our concierge David explained the details of our stay. We signed up for half board when booking, which included breakfast and dinner buffets. David advised that we could swap one of those meals to a lunch if needed, which is a great option. We ended up canceling the reservation we made on our 2nd night at a restaurant because the food was so good at dinner the first night. There were tons of options. Breakfast was excellent also.
We were very happy with our room which was modern and had a fantastic view. They have blue tooth speakers to connect your phone for music, the shower was glorious, bed was comfy and it was very spacious.
The facilities are incredible. The center pool area was warm which was great since it was cool for our May trip. Both pools we went to were very nice and spacious with a bar and bathrooms right there. Then the walk out to the beach was a breathtaking view. Beautiful blue water with mountains in the distance.
The service all around was fantastic, the staff was friendly, attentive and made great drinks. We got a complimentary bottle of Cava in our room the 2nd night with some chocolates. Then we also got a free round of drinks at the bar that evening.
We had a very relaxing stay and only wish we had more time to enjoy all that they had to offer.

Partner

8/10

Excellent

10 Sep 2018

Rose

Liked area did not like too many kids did not know

10/10

Exceptional

19 Aug 2018

Jay

Very good hotel

We had a very good time there and this hotel is just perfect place to stay. Staffs are very courteous.

10/10

Exceptional

08 Jul 2018

Verified traveler

Best place I’ve ever stayed - perfect for cyclists and families! Service and facilities second to none, suited us down to the ground, hoping to go back next year.

10/10

Exceptional

21 Jun 2018

Ann

Location was nice beaches beautiful and front desk staff very helpful. Would return again.

10/10

Exceptional

21 Jun 2018

Verified traveler

Very nice hotel just by the beach

Great hotel and the food was really good. Only thing not made clear on Expedia is that hotel facilities are shared with the sister 4* hotel next door. Wasn’t a problem for us but would be nice to know. Also triple room is 2 single beds joined together in bedroom and sofa bed in attached siting area.

The staff were amazing too and nothing was too much for them. Great indoor and outdoor pools and the beach was amazing :)

10/10

Exceptional

16 Jun 2018

Verified traveler

Nice hotel, excellent staff, reasonable entertainment

10/10

Exceptional

14 Jun 2018

Verified traveler

Excellent, helpful and friendly staff. Good food in the buffet also.

10/10

Exceptional

20 May 2018

Verified traveler

Great location by the beach with superb buffet food.

8/10

Excellent

11 Sep 2017

Eric

Nice hotel right on the beach

Our stay was pleasant and the staff were very friendly and helpful. The buffet food was generally very good. The rooms were clean and comfortable and the hotel is right on the beach for easy access. There's even a kids club to entertain children ages 4+

However, I wouldn't quite call hotel 5 stars. it doesn't quite give you the feeling of luxury or exclusivity that other 5 star resorts I've stayed at have. Perhaps the weather was a bit cool during my stay but the pools felt cold and could have been heated more. There were several times my wife didn't even bother going in the pool because she didn't want to shiver her way in.

The hotel has direct beach access but be aware that it's a public beach and tends to get packed. The beach chairs are packed so close to one another you can barely walk through them to get to the beach and there are only a few feet of sand before you get to the water.

All in all, while our stay was generally pleasant I've stayed on much nicer beaches and at more luxurious 5-star hotels (albeit for much higher price tags as well).

10/10

Exceptional

14 Aug 2017

Ali

Amazing!

Just returned from a week's holiday at Iberostar Playa de Muro Village. It suited us as a family of 4 (kids aged 8 and 5) perfectly. The swimming pool was fantastic and it was great being so close to a lovely beach. The staff were fabulous and nothing was too much trouble. They were very efficient and professional at all times and you could also have a laugh and joke with them! We went half board and you could have the option of having either lunch or dinner as part of this deal. This enabled us to try some other local places to eat. We really liked the Royal Beach Club for dinner, which is a 10 min walk down the beach. Though we often did end up having all 3 meals at the hotel as the food was good.
One tip though- if you are susceptible to mosquitos then do take a decent insect repellent with you. If you sit out in the evenings, you are likely to get bitten.

Family

10/10

Exceptional

30 Jul 2017

Helen

Wonderful stay - Go! you'll love it

Wonderful stay of the Iberostar Village -from the moment we arrived you were aware that nothing was too much trouble, champagne on arrival, bags transported to the room. Accommodation was fresh, clean, relevant to what we needed and more. The site was spotless, groundsman were always ensuring the areas were smart.There are 2 pools, the quieter one was nearest our room so we tended to stay there, perfect, never unable to find a sunbed, people were not 'bagging' loungers from 7am. Housekeeping were very effective but not intrusive, nice touches of chocolates, fruit during the stay was really nice.Everything you'd expect from a 5* hotel. Sport facilities were available, we played tennis. nice breeze where it's situated.. There an indoor gym which looked well equipped and an indoor pool - there were saunas but I never got that far - also on site beauty/massage. The hotel is 20 paces to the beach, it's not private and you have to pay for the use of the sunbeds for the day ~ €13.75 for 2 for the day - the sea is great, really warm and shallow for a long way out so perfect for children, there are life guards around too. The food is amazing, we were half board, a huge breakfast and evening meal, you will want for nothing, quality and variety was all there. There is evening entertainment from singing to dancers and acrobats, if it's your thing. No much in the neighbourhood apart from the Spar shop and couple of restaurants which were poor. Great stay - go, you'll love it.

Family

10/10

Exceptional

06 Jul 2017

kevin

great holiday hotel right on the beach !

arrive very late and was looked after by a very friendly receptionist who made us feel very welcome ..
very friendly atmosphere at all times from all staff from managers to cleaners ..
great food , easy to find , great pool and right on a narrow sandy beach .. easy parking ...
Rooms clean and fresh and well equipt with everything we required
Only complaint was sun loungers on the beach cost 13.75 euros a day which we thought should have reduced for people using the hotel .

10/10

Exceptional

08 Jun 2017

Verified traveler

Pleasantly surprised

Hotel was much better than anticipated. Rooms were roomy, clean and very comfortable bed. Maid service was excellent with champagne and chocolate covered strawberries as an added bonus. Lobby was very 60's looking so I was a bit apprehensive about the hotel but the room was great! The beach is also very nice and not too crowded as it was further on down the beach. Pool service excellent for drinks and the breakfast buffet overlooking the beach was excellent. Overall a very enjoyable stay and front desk staff were very nice and helpful. I would definitely stay at this property again.

Family

10/10

Exceptional

29 Sep 2016

Sheikh

A conveniently place hotel for all facilities

We stayed there for four days to attend the Ironman Mallorca 70.3 event , though conveniently placed - not too close and not too far, unfortunately on the day of the event the road in front of the hotel was closed, we therefore had no option but to walk the 4kms to the start/finish line - it did us good

10/10

Exceptional

23 Sep 2016

Luis

Great hotel and excellent food!
Comfortable, modern and clean room. Well equipped. Very nice.

10/10

Exceptional

20 Sep 2016

Amy

lovely, clean hotel on the beach

the hotel staff were superb. Highly attentive and always on hand. Hotel cleanliness was excellent including pool, restaurants and our room.
I would recommend a sea view double deluxe room which we had and is perfect for a couple.
Hotel very child friendly, so be prepared for lots of children. However, this was not a problem as all well behaved and we stayed after school holidays.
Hotel right on the Playa de Muro beach which has lovely long sandy beach, perfect for long walks to Alcudia. Bay is very calm and shallow.

Overall a great stay in a quality hotel.

2/10

Poor

01 Sep 2016

Chand

The hotel is DEFINITELY NOT a 5 star hotel. There really is only one major buffet restaurant that serves the same bland food every night. For brekkie, you can go to the beach bar but very limited bland selection, also really weird sausages - blanched rather than pan fried or baked. We had trouble finding something decent and flavourful to eat. This is one holiday where my wife and I shed weight.
They also ran out of things, for once my kids enjoyed the chicken wings for lunch. Went for seconds and told that they were all out. And once it was Chivas whisky!
Pool service is practically non existent. You have to keep getting your own drinks, hence the weight loss!
Service is inconsistent and at times just rude. The staff make it feel like they are doing you a favour. God forbid, you get this one bar tender, who was so rude that I refused to deal with him. The service at the beach bar from an older server is amazing (Juame is his name, I think).However, anyone else then it can be a disaster from the wait times or just the lack of friendliness. At one point, I said to a server that it would be great if you could smile while serving guests. He said he was too busy to do so! This is a supposed to be a 5 Star hotel!
Mosquitoes are a major issue at night, obviously not something that the hotel controls.
This hotel is not worth the money we paid for it.

Family

8/10

Excellent

31 Jul 2016

Roman

Nice hotel, nice staff

Nice hotel and everybody from staff. Only entertainment is from low cost baskett :)

8/10

Excellent

29 Jul 2016

Francisco

Very good option for families.

As all-inclusive hotels go this is a very good option.
The room is spacious and the separate living room is great for families.
I only wish there was service at the beach (for drinks etc).

There is room for improvement with the buffet food during dinner.

Family

8/10

Excellent

03 Jun 2016

Fabio

Nice stay

Great stay. Very clean hotel. Service could be better and rooms are very nice but a little basic for a 5 star hotel.

Partner

8/10

Excellent

26 May 2016

Verified traveler

Decent hotel

We had 2 rooms - one smelt real bad but given another room 2 days in.

Family

8/10

Excellent

15 Oct 2015

Barbara

Nice hotel, great staff, great location

We had a nice welcome to the hotel with a glass of prosecco during registration. The room was very comfortable and clean, and had its own balcony. The staff are very friendly and helpful. Lovely food with a variety of dishes to choose from. However, this did not change much daily. There is a good bus service outside the hotel so you can go exploring and lots of restaurants for alternative dining. You can access the beach from the hotel, sunbathing, swimming or even building sand castles. In addition there was visible security around the resort as it is also family orientated

8/10

Excellent

28 Sep 2015

Verified traveler

Sehr gutes Hotel. Perfekt für Kleinkinder. Super Strand. Essenangebot neben dem super essen im hauptrestaurant ist ausbaufähig:)

8/10

Excellent

28 Sep 2015

Sam

Lovely hotel, close to beach

Good family resort with very helpful and friendly staff. Great for kids and superb food.

10/10

Exceptional

13 Sep 2015

Pete

Comfortable hotel with pretty grounds on the beach

We stayed as a couple half board in a 2 person first floor room overlooking the pool and a more of a side view of the sea. Very pretty outlook. You could hear the small waves on the beach some 50 yards away! Big terrace, kettle!, fridge aircon bath+ shower, flat TV all worked well. Dead quiet at night. Staff fantastic. Buffet food was good, option of beachside bar/tables, loads of easy parking outside on a quiet slip road parallel to the busier main road.
Pretty grounds with big pine trees (quite green) 2 connected pools right up to the beach where you can separately hire chairs and umbrellas for about 10 euro. The beach is sandy (but not wide) and the bay fairly shallow and suitable for supervised young children.
Try and get a room that faces the pool rather than one that looks out on other units or roads.
The hotel is quite family oriented and there are bigger family rooms/units available.
Staff were ALL very friendly. Feels a safe friendly environment.
The road outside the hotel is quite busy and commercial with numerous bars and small supermarkets. We used the supermarkets to buy sandwiches for lunches on our walks.
I recommended this Iberostar hotel - we have found all we have stayed in consistently good.

Family

8/10

Excellent

01 Sep 2015

Verified traveler

Beach holiday Mallorca

Great location close to beach! Fantastic food too!

8/10

Excellent

26 Jul 2015

Andrew

Great beach location. 4+* experience

A perfect location by the beach. The hotel is well organised and well maintained after a big refurbishment last year. It has lots of space and the rooms are ideal for a comfortable family holiday. Note that many of the guests are on all inclusive packages which does have the effect of limiting some of the wine and food choices. Take this with the Iberostar chain branding and you have a hotel environment that feels more of a 4+* experience than 5* but the staff are super helpful and the facilities are good.

Family

8/10

Excellent

24 Jul 2015

Verified traveler

Nice staff, excellent food

Totally helpfull and smailling staff, excellent food, nice beach and sea. small pool , only public beach

8/10

Excellent

14 May 2015

This is a great location. Beach behind the hotel and parking was never an issue.

10/10

Exceptional

01 Jun 2014

Verified traveler

Excellent 1 week holiday

We went for the All Inclusive room rate and was not disappointed. Food was varied, vegetarian friendly and generally very good.

Facilities for children were also very good. The Kids' Club was very well organised, friendly and welcoming; we were never stuck for something to entertain our child. The evening entertainment was also very family-orientated and the children's mini disco every night was a constant hit with our 6 year-old.

The private beach/lounge area for hotel guests was well situated and offered great views and privacy. The perfect spot to read your book and enjoy a drink (or two!) from the nearby bar.

Family

10/10

Exceptional

19 Apr 2014

Nain

Nice family holiday

Brilliant hospitality, great atmosphere, outstanding service by the staff. Delicious food. Stayed here with my kids and husband and We all really enjoyed a lot. I would definitely recommend this hotel to everyone who wants to have a relaxing and fun holiday. :)

4/10

Poor

24 Sep 2013

Sept13

Smelly and Uncomfortable

The hotel throughout is very dirty. You do not feel like sitting down or touching anything without wiping it down first. Our bedroom had a dusty smell until the cleaner cleaned it - this should have been done before we arrived. The bedroom was not heated and we had to sleep in around 15c temperatures which was very cold. We think it was warmer outdoors so the ventilation system must have been on - we could not switch this off. The bed was very uncomfortable and you can feel the springs pressing against you. You could also hear them moving out of place. Duvets were not supplied but sheets with some blankets, blankets which were very unsightly and because there was a dusty smell in the room we did not feel like using them. We paid a very high price per night which was not acceptable for this level of comfort. Everything else was good but it was let down by the above.

Family

10/10

Exceptional

17 Jun 2013

blue eyes

very good family holiday

The staff are very freindly hotel very clean the food was very good lots to choose from childrens entertainment was good the only draw back its mostly said in german which is difficult for other children to understand to be able to join in more.The mattress on the beds are hard on the whole i enjoyed my stay.

Family

8/10

Excellent

21 Jul 2011

Evgeny

good hotel in Mallorca but overpriced

we have recently returned from Iberostar Playa de Muro Village (first 2 weeks in July 2011).
Overall it is good hotel with polite and hospitable staff.
Good meal in restaurant (better than in neighbouring Iberostar Playa de Muro)
Warm and shallow sea that is good for small kids
Rooms consist of living roomd and bedroom

However, juices and drinks at the breakfast seem to be diluted with water. no freshly squeezed juice is available.
Air-conditioner didn't work in our room
Furniture in living room was rather old and was made of angle only. There was no cabinet with number of shelves for clothes

the hotel is overpriced and should have costen less

Family

8/10

Excellent

15 Sep 2010

Simon

Use this hotel

This hotel was very good. More than I expected for a 'holiday' 4 star hotel.
Good room, excellent choice of meals and a good location.
I'm going back.

10/10

Exceptional

15 Aug 2025

Charles LE

Super endroit. Très bien situé avec accès direct à la plage. Le service est au top. Tout était parfait à part une mauvaise insonorisation des chambres. Ce qui fait que les chambres situées non loin de la rue peuvent être parfois bruyante. À part cela, et ça ne nous a pas énormément dérangé pendant le séjour, rien à redire. Parfait pour les familles et on arrive même à être au calme au bord de la piscine. Service exceptionnel.

Leisure Family

4/10

Poor

14 Jul 2025

Mustafa

2 yıldız

Burası 2 yıldızlı bir tesis. 5 yıldız için hem yeterli lüks yok oda küçük temizlik zayıf. Hizmet yok güleryüz yok. Geceleği 1000 eurodan fazla ödediğimiz otel konfor ve hizmet olarak yetersiz.

Friends_and_family Family

10/10

Exceptional

03 Jul 2025

Andres

Excelente atención, servicio, instalaciones y comida. Un hotel 5 estrellas dirigido para familias! Lo recomendamos y regresaremos de seguro!

Leisure Family_with_children

8/10

Excellent

17 Oct 2024

Vanessa

Super schöne Anlage, Zimmer etwas muffig (Luftfeuchtigkeit)

Leisure Family

8/10

Excellent

10 Oct 2024

CELINE

Great team , very nice staff in the restaurant, at the desk, beautiful views, gardens and outside swimming pools, animations and shows for children and parents are super ! Very good dîner (various theme every evening) , breakfast is good with very good bread. The juice (orange or over) are not good or fresh, they are too sweet and chimical. The bed in the room was not enough confortable. The inside swimming pool is not very clean and there is nowhere to change.. and the door of the WC is transparent so you can say hello to anyone in the group changing room

Leisure Family_with_children

8/10

Excellent

19 Sep 2024

Christian

Allgemein war es gut und wir waren zufrieden die Essensauswahl war auch gut und qualitativ hochwertig. Das Personal war freundlich. Die Anlage ist sehr gepflegt und sauber
Aber für den Preis könnte man einen beheitzen Pool außen so wie im Spa erwarten.

Das Wasser in den Becken war kälter als das Meer Ende September hatte das Meer 26 Grad.

Die Pools 21 Grad das ist einfach zum Baden nicht angenehm.

Leisure Friends

10/10

Exceptional

01 Aug 2024

Patrick

Ett mycket bra och välskött hotell, precis på den underbara

Leisure Family

4/10

Poor

04 Jul 2024

Julianna

The hotel is far from being a 5 star hotel. Bad accommodation, terrible bed, terrible cleaning. Staff are attentive but the structure of the hotel is very bad. On the rainy day, they didn't move the lunch area to an enclosed space. We didn't agree to have lunch. There is no room or beach service.

Friends_and_family Family

10/10

Exceptional

13 May 2024

Gholam REza

Alles war gut bei allem inklusive.
Qualität der Fleich soll etwas verbessern .
Sonst war sehr gut

Leisure Family

10/10

Exceptional

18 Aug 2023

Stephane

Un bel établissement

8/10

Excellent

15 Jul 2023

Verified traveler

Godt ophold

Høj renlighed, nyere indretning, pænt. Perfekt til familier. Fantastisk beliggenhed ved stranden - udsigten ved morgenmaden er svær at slå. God service - ikke mindst manager, Carolina, som personligt kørte os til en restaurant, da en taxi booking gik galt.

Friends_and_family Family

8/10

Excellent

15 May 2023

Nicole

Sehr schöne und gepflegte Anlage,modernes Hotel mit wunderschönem Strand.
Jedoch ist dieses Hotel nichts für kinderlose Paare,denn der Lärm der vielen Kinder ist enorm!Tipp ans Hotel: schreibt endlich in der Beschreibung dass es sich um ein Kinderhotel handelt!
Schade,wir werden dieses Hotel nicht mehr buchen.

Leisure Partner

8/10

Excellent

13 May 2023

Verified traveler

Familjesemester

Jag och min sambo åkte 6 dagar med vår 2 åriga son och är jättenöjda :)

Väldigt trevlig personal som är serviceminded och alltid glada och hjälpsamma.

Fina rum som är fräscha.

Väldigt god mat i buffén med bra variation för både barn och vuxna. Lite hög ljudnivå men så blir det ju med barn. Hade varit mer störande om vi inte själva hade barn. Nu var det ok :)

Roligt lekrum för barnen och förutom vårt egna poolområde fanns ett större poolområde perfekt för barn intill det 4 stjärniga iberostar som vi också kunde gå till.

Stranden är jättefin och ligger precis i anslutning till hotellet.

Enkelt att ta buss utanför till Alcúdia osv.

Friends_and_family Family

6/10

Pleasant

17 Oct 2022

Patrick

Service war nicht Kundenorientiert. Besteck, Gläser und Geschirr immer dreckig. Whirlpool war nicht warm. Alle Duschen im Spa Bereich defekt. Zu teuer für die gebotene Leistung

Leisure Family_with_children

10/10

Exceptional

18 Sep 2022

Ashot

Alles super

Leisure Family_with_children

10/10

Exceptional

05 Sep 2022

Rada

Hotel ist mit Kindern sehr zu empfehlen! Ist von Babybrei über Unterhaltung, etc. alles vorhanden. Das Zimmer war angenehm gross und das Personal sehr freundlich. Auch wir als Eltern von zwei kleinen Kindern konnten uns etwas erholen. Alles in Allem top!

Leisure Family_with_children

10/10

Exceptional

08 Aug 2022

Bent

Det bedste af det bedste.

Et fuldstændig fantastisk hotel!

Partner

10/10

Exceptional

09 Jul 2022

Nadja

Das Hotelpersonal war sehr zuvorkommend und freundlich. Das Hotel wurde ausgezeichnet gepflegt& gereinigt.
Toplage am Strand. Wir kommen auf jedenfall gerne wieder!

Leisure Friends

8/10

Excellent

05 Jul 2022

Jorgen

Exklusivt Hotel för barnfamilj

Perfekt Hotel för familj med barn på alla sätt och därmed mindre bra för oss med äldre ungdomar. Vi hade otur med rum där ett rum hade avlopps lukt , vår suite hade utsikt mot tak och annan byggnad trots det höga priset dock var tredje rummet bra med utsikt mot pool och hav. Hela Algarve stranden mycket trevlig och bra priser på restauranter.

Friends_and_family Family

10/10

Exceptional

15 May 2022

Heiko

Leisure Partner

8/10

Excellent

09 May 2022

Verified traveler

Schön -aber keine 5 Sterne.

Schönes Hotel. Essen war leider kein 5 Sterne Niveau. Auswahl und geschmacklich... Pools und Strand wunderschön. Spa Bereich eine katastrophe. Klein, dunkel, schmutzig -ohne Servicepersonal.

Partner

8/10

Excellent

25 Oct 2021

Wilke

Gutes Hotel mit einer wesentlichen Enttäuschung

Alles voll im Rahmen der Erwartung wie man es von einem solchen \"Clubhotel\" erwartet. Die Animation war mehrsprachig aber mit Schwerpunkt auf Spanisch und Englisch, was für kleine Kids nicht ideal ist. Essen abwechslungsreich und gut. Zimmer sind recht neu und gut ausgestattet. Lage echt schön direkt am Strand. Einziger wirklicher Kritikpunkt: Die Außenpools sind nicht beheizt, was im Herbst echt Miste ist und auf der Webseite des Hotels anders dargestellt wird. Für uns war das ein Entscheidungskriterium und das betreffend wurden wir echt enttäuscht. Das \"Innenbad\" ist bei schlechtem Wetter massiv überfüllt. Der Rest war echt klasse!

Friends_and_family Family

10/10

Exceptional

01 Oct 2021

Trine Lise

Nydelige luxus-feriedager

Nydelige feriedager, stor komfort i nyoppusset suite - fantastisk flott bad og diger, deilig seng!
Egen stue med sofa, lite skrivebord, minibar.
2 romslige garderobeskap med lys i .
Stille og rolig beliggenhet på vårt rom.
Det er mange småbarnsfamilier på området, populært og tilrettelagt også for dem.
Maten er helt fantastisk - frokostbuffét og middagsbuffét, vi hadde dette inklusiv.
Nydelige bassengområder - og hotellet ligger basicly rett på stranda. Og for ei fin strand!!
Vi har vært her mange ganger OG vi skal tilbake!!

Partner

8/10

Excellent

16 Jul 2021

Marina

Plus un 4 * qu’un 5 *

Bon hôtel qui privilégie essentiellement d’un excellent emplacement.
Les chambres sont confortables mais pas d’un niveau 5 * en revanche elles disposent d’un large balcon. Le ménage est très bien fait tous les jours.
La salle de restaurant est en sous-sol et extrêmement bruyante, chose assez étrange de faire dîner en sous-sol la clientèle qui serait bien plus heureuse en terrasse. Le buffet est bon mais répétitif, aucune variation, aucun changement sur une période de 11 nuits donc si vous souhaitez y passer plus d’une semaine vous risquez vite de vous lasser, surtout si vous êtes en t’oit compris ou même en 1/2 pension.
Le club enfant propose des activités intéressantes.
Bref un hôtel dans l’ensemble bien mais pas aussi exceptionnel que ce que la vidéo, les photos etc semblent promettre.

Friends_and_family Family

10/10

Exceptional

17 Jun 2021

Verified traveler

Ein tolles Familienhotel und mit vielen Rückzugsmöglichkeiten...Schwimmbäder sind sauber, Verpflegung sehr fein und vielseitig

Leisure Family_with_children

10/10

Exceptional

19 Aug 2020

Tobias

Perfekt zum Entspannen - auch für Familien

Äußerst guter und freundlicher Service. Wunderschöne Anlage direkt am Strand. Zwei Pools und die Pools des Nachbarhotels (mit Kinderbereich) können genutzt werden. Zimmer schön, aber nicht besonders groß. Essen gut, nicht top... dafür aber Auf wunderschöner Terrasse mit Meerblick, bei sehr guten Service. Kinderbetreuung ab 4 Jahre sehr gut!
Wir möchten uns bei den Mitarbeitern bedanken und Ihnen das Beste wünschen. Trotz schlechter Nachrichten und Jobunsicherheit wurden wir sehr herzlich empfangen!

Friends_and_family Family

10/10

Exceptional

28 Jul 2020

Oliver

Strand sehr schön, flach. Sauberer Sand. Zugang vom Hotel zum Strand sehr gut. Man kann vom Hotelpool direkt zum Strand. Anlage aufgrund des Village Stils angenehmer und ruhiger als die grossen „Bunker“. Personal freundlich, saubere Anlage, gute Familienzimmer (abgetrennter Schlafbereich). Umgebung nicht berauschend. Will man was sehen, benötigt man einen Mietwagen od. Ein Taxi.

Friends_and_family Family

10/10

Exceptional

18 Mar 2020

Verified traveler

Tolle Familienferien im Herbst

Das Hotel bietet tolle Infrastruktur und Top Service für unvergessliche Familienferien. Wir hatten leider nur für eine Woche gebucht, wären gerne viel länger geblieben. Die Anlage war sehr sauber, die Zimmer sehr schön eingerichtet und der Strand der Hammer. Man kann mit Kleinkindern sehr gut im flachen Wasser schwimmen. Auch die beiden Pools sind sehr gut geeignet, um sich zu entspannen. Das Personal war sehr hilfsbereit und sehr zuvorkommend. Man konnte via App von Iberostar mit dem Staff kommunizieren, was wir sehr nutzten. Wir werden sicher wieder einmal dort Ferien machen!

Friends_and_family Family

8/10

Excellent

06 Oct 2019

Verified traveler

Sehr gutes und abwechslungsreiches Essen.
Esssaal etwas laut

Leisure Family_with_children

8/10

Excellent

05 Oct 2019

Verified traveler

Gute Lage zum Strand - gepflegte Anlage
Nettes Personal, fragen öfters nach Feedback und Befinden.

Leisure Partner

8/10

Excellent

08 Sep 2019

Angela

Super Hotel

Super Hotel an einem sehr schönen Strand. Es hat jedoch enorm viele Familien mit Kindern

Partner

10/10

Exceptional

06 Sep 2019

Verified traveler

Het restaurant is soms heel lawaaierig. De akoestiek is niet zo goed.

Leisure Family

10/10

Exceptional

30 Jul 2019

luis

Faltaron actividades o habia que ir al hotel de al lado lo cual falto explicitar apenas llegamos a recepcion. Nos perdimos algunos dias hasta que nos dimos cuentas
En el hotel de 4 estrellas hay una piscina con inflable muy buena para los niños

Leisure Family

10/10

Exceptional

30 Jun 2019

Verified traveler

Wir können das Hotel sehr empfehlen. Die Zimmer sind toll ausgestattet und sehr sauber. Das Personal ist wirklich sehr nett und aufmerksam. Der Strand ist sehr, sehr schön und ist auch nicht überfüllt. Das gleiche gilt für die Pools. Das Buffet ist sehr gut. Im Esssaal ist es durch die vielen Leute ziemlich laut und unentspannt. Genügend Parkplätze vor dem Hotel. Getränke-Preise sind eher hoch in Relation zum Ambiente usw.

Leisure Partner

8/10

Excellent

09 Jun 2019

Verified traveler

Die Lage war sehr schön. Das Essen wiederholte sich.

Leisure Partner