Name: Rossio Boutique Hotel
Address: Rua Barros Queiros, 31, Lisboa, 1100-076, PT

10/10

Exceptional

18 Jun 2026

maria

Close to everything!
For an old building, it is well maintained
Staff specially the women, very accommodating !
All in all, I would stay here again!

Friends

10/10

Exceptional

17 Mar 2026

Nadia

Clean room , good customer services

Friends

8/10

Excellent

16 Mar 2026

Earl

Staff is outstanding—informative, helpful, pleasant. Good work!

10/10

Exceptional

05 Feb 2026

Carolyn

The staff especially Michael was gracious and could not do enough to help me out of my predicament.

Leisure Friends

10/10

Exceptional

20 Dec 2025

Anisley

The hotel is very centrally located, the room is clean, the bed is very comfortable, and the receptionist/translator is very pleasant.

Leisure Family

10/10

Exceptional

14 Dec 2025

Haiping

The room was very clean, staff are very friendly.

Leisure Self

10/10

Exceptional

28 Nov 2025

August

Staff was friendly and helpful. Room was more spacious this time.
Great location and many dining options.

Partner

10/10

Exceptional

24 Nov 2025

August

All their receptionists were friendly and accommodating. Room size for two of us is adequate and it’s clean. Bathroom was bright and clean and everything works during our stay.
The property is small but located in a very strategic location near Rossio square and metro stations. The area is quite busy with restaurants and attractions, but the room (ours was in Fifth floor) was very quiet.
AC and heating also works well. Please note that this hotel has no swimming pool or gym or bar. We don’t need any of those in order to explore Lisbon.

Partner

6/10

Pleasant

18 Aug 2025

Jose

Good option, no windows in the rooms

Leisure Family

8/10

Excellent

17 Aug 2025

BERNICE

Clean and very sufficient AC. Convenient to major places of interest. Staff is very helpful, l would recommend this hotel.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Jeliel

Very Welcoming, Laid Back, and Quaint!!

Leisure Family

8/10

Excellent

08 Jul 2025

Stephanie

Good area, central to main square in lisbon

Leisure Family

10/10

Exceptional

03 Jun 2025

Negar

Clean boutique hotel at the heart of the city, great for a city break. Breakfast buffet is small but has everything you need. No swimming pool or gym but very close to train station and easy to get around.
Friendly staff.

Leisure Family

10/10

Exceptional

09 Apr 2025

Riddit

Rossio Boutique Hotel was excellent, it was super clean, quiet, beds were comfortable and staff were simply lovely and so helpful. I wouldn’t hesitate to recommend this hotel, as it was centrally located for all transportation, shops, restaurants and we were able to walk to any location extremely easily.

Leisure Friends

10/10

Exceptional

07 Feb 2025

Christopher

Adequate and safe enough but not the nicest neighborhood in Lisbon

Leisure Partner

6/10

Pleasant

27 Jan 2025

Helen

The downside was the breakfast which I paid for my 3 night stay only had it for the first day.
Rooms and bathrooms were clean staff very welcoming and helpful.
Area was noisy.

Leisure Self

8/10

Excellent

24 Oct 2024

Tina

Hard to Find

We got totally lost trying to find the hotel. Traffic is not allowed on the street where the hotel is. Very difficult to get to the hotel.

Friends_and_family Friends

6/10

Pleasant

12 Sep 2024

kelly

Basic not boutique

Was not worth the money, and in my opinion not a boutique hotel. Only encountered 1 friendly staff member, other staff not very engaging. Good shower, nice bed. Breakfast should have been included for the cost of the high price.
Unfortunately will not return.

Partner

8/10

Excellent

05 Sep 2024

Frank

Nice locatiom

Leisure Family

6/10

Pleasant

03 Sep 2024

lisa

The shower didn’t drain and water piled up everywhere. Also the teapot didn’t work and overflowed twice

Leisure

8/10

Excellent

21 Aug 2024

Anita

Great location

Leisure Family

8/10

Excellent

17 Jun 2024

John

Big room & bathroom, friendly, helpful staff, area right outside hotel was a little sketchy

Leisure Self

10/10

Exceptional

29 Apr 2024

Larelle

We really enjoyed our stay at Rossio Boutique Hotel in Lisbon. The rooms were very clean and included all the basic amenities. The bathroom was well appointed and what I would consider American style (no bidet, fully enclosed shower). The street this hotel is on is walkable only, you do have to get dropped off and bring your bags in from the square proper. However we found this to be a nice thing as street noise outside our first floor window was much less with no cars driving by. We did not ever have breakfast at the hotel as it was easy walking to many options for food as well as many of the sights and the Metro or bus stops. Would stay here again without hesitation.

Leisure Family

4/10

Poor

17 Apr 2024

Ying

Great downtown location. However, you need to sacrifice quietness. Very noisy. We heard ppl yelling or talking out loud throughout the whole night. Never stop. The building’s soundproofing is very limited

10/10

Exceptional

24 Mar 2024

Beverly

So central to everything, great breakfast, and especially fantastic staff. Staff were so helpful and friendly, we can’t thank you enough! Highly recommend this hotel.

Leisure Partner

10/10

Exceptional

22 Jan 2024

steven

The front desk was very helpful and knowledgeable.

Excellent value for the price paid.

Leisure Partner

8/10

Excellent

28 Dec 2023

ILEAN

Todo bien excepto el checking. El checking era a las 2 pm y nos dieron la habitacion una hora mas tarde. El personal del front desk poco amigables.

Leisure Family

10/10

Exceptional

27 Nov 2023

Heather

The location of this hotel can’t be beat, and the staff were very friendly and accommodating. Breakfast was excellent and my family would stay here again.

Leisure Family

10/10

Exceptional

03 Nov 2023

Verified traveler

Lovely staff, we came with a baby and they made sure everything is comfortable

Friends_and_family Family

8/10

Excellent

08 Oct 2023

Verified traveler

Great hotel, bed rather firm

Hotel was lovely, great location, staff very friendly and helpful. Only downside was the bed was so hard for our liking which is fine if you like a hard bed. The hotel provided a second mattress topper but the bed was still far too hard

Partner

8/10

Excellent

02 Oct 2023

Barbara

the customer service - excellent. very clean, fun location, you are right there center of action - the room was small and view from the window was a wall - besides that it’s just right

Leisure Family

10/10

Exceptional

03 Sep 2023

William

Amazing location

Leisure Family

10/10

Exceptional

24 Aug 2023

Verified traveler

Always our first choice

A very well located hotel with great service and pricing...

Business

10/10

Exceptional

26 May 2023

Yehezkel

Best value

Very clean, best location in lisbon

Friends_and_family Friends

8/10

Excellent

31 Mar 2023

Kathleen

Clean

Leisure Self

8/10

Excellent

27 Mar 2023

charlie

Cute small hotel with great location

Nice sized hotel with great location, modern rooms with good electrical outlets and wi-fi. The location is superb, near multiple train and underground metro stations. Although this location is central, nearby there are a fe dodgy looking individuals, however, it feels generally safe overall.

Partner

10/10

Exceptional

19 Mar 2023

Edward

Nice room. Beautiful, central location.

Partner

10/10

Exceptional

02 Dec 2022

Fiona

Great hotel in Lisbon

Lovely hotel, convenient location apart from the fact taxis cannot pull up directly outside the hotel, it’s approximately 100 m to walk which is not far unless you’re dragging big suitcases. Receptionists could not have been more helpful with information etc. only complaint was the room needed better/more lighting.

Partner

10/10

Exceptional

11 Nov 2022

MIRIAM

The hotel was a clean and well maintained property in a convenient location in Lisbon, walkable to many tourist spots and the Rossio train station to catch the train to Sintra. Hotel staff were quiet helpful, providing an umbrella when it rained. Would stay here again!

Leisure Friends

10/10

Exceptional

10 Nov 2022

Dave

Location is fantastic. Rooms are small but very clean and modern. Front desk staff are helpful and friendly.

Leisure Partner

4/10

Poor

08 Oct 2022

Benjamin

So so hotel, ropey location.

Hotel was so so, definitely not a 4* place by normal standards.
The main concern was the location. Despite being very central, the side street the hotel is located on seemed to be very heavily used by homeless, beggars and drug dealers, literally lying on the front step of the hotel. The raucous noise from the big gatherings directly outside the hotel went on all night creating loud disturbance all night making it very difficult to sleep.
If you are a single traveller I would be concerned walking around outside the hotel as it’s pretty intimidating.

Partner

10/10

Exceptional

09 Jul 2022

Hassan Sam

Amazing location in the middle of action and very safe area

Leisure Family

4/10

Poor

04 Jul 2022

William

Not Ideal for Family

Centrally located but side street location not great. Offered drugs three times outside the hotel.

Friends_and_family Family

10/10

Exceptional

08 Jun 2022

Jonathan

Super central but quiet location - great find

We ended up staying at the Rossio Boutique last minute as we were but happy with our Airbnb.
Got the last room which was spacious, really comfortable and the bed was great.

Cleanliness in the room was amazing and staff super friendly and helpful would definitely return and I’m a demanding customer.

Partner

4/10

Poor

30 May 2022

Dale

Loved the staff and location.
The room smelled awful. Like poop. Every time we would return to the room we would have to air the poop smell out again.
The shower door was very hard to move and the shower floor was so slippery we were afraid of falling and there were no grab handles to hold on to.
Many of the hardwood floor boards were loose and coming up. Tripped over them a lot.

Leisure

8/10

Excellent

08 May 2022

Maria

Nice hotel in the center, but be aware it's in a pedestrian street so you have to walk a bit down to the square with luggage to get a taxi and vice-versa from the airport !
No porter to help !!!

Leisure Partner

8/10

Excellent

15 Apr 2022

Verified traveler

Great location

The hotel is very well located, right in the heart of the city, easy to get to many main touristic points of the city by foot. The room was comfy and clean. Loved it.

Partner

8/10

Excellent

27 Mar 2022

Fiona

Super location for the old city. Alfama and Barrio Chiada all close by. Lovely staff.

Leisure Partner

6/10

Pleasant

04 Mar 2022

Joseph

Staff cpuld be froendlier and more communicative and cooperating.

Friends_and_family Friends

10/10

Exceptional

29 Jan 2022

Emily

Gorgeous room and great value!

This hotel was great value for money! The location is amazing, right next to Rossie Square and within walking distance of all the main sights in the historic centre. The room was lovely, very big and comfortable and very quiet. My room faced onto the interior \"courtyard\" (just a square of outside space, so no view, but also no street noise which can be quite bad in the Lisbon centre)! I loved the hardwood floors. Brilliant stay, especially compared with similarly priced properties in the same area. One small piece of feedback - there was a kettle in the room, but only tea was provided, no coffee. I could have done with some coffee sachets in there too!!

Self

10/10

Exceptional

15 Sep 2021

Imani

This property was by far my favorite during my recent travels! The rooms are a decent size and the staff are helpful and friendly! The hotel it located in the city center and easy to gind if you have you gps! I thought it was going to be noisy because the hotwl is in an alleyway by some souvenir shops and a lot of people use the alleyway but i had no problems! Very easy to get anywhere from the hotel, i really enjoyed mystay and would definitely recommend it!

Leisure Family

10/10

Exceptional

07 Jun 2021

Verified traveler

Great hotel.

Leisure Family_with_children

2/10

Poor

10 Jan 2021

Verified traveler

This is Important if you are booking NOW

Rossio Boutuque is what you expect of a One Star Hotel , Nothing more Nothing Less
There was Fungus in the room . If someone breathes in the room next to you , you can somehow hear it in your room. The people at the Reception are Trained like what you expect of a one Star Hotel

Business

10/10

Exceptional

07 Nov 2020

Verified traveler

Great Hotel in Central Location

Hotel impeccable, staff friendly

Friends_and_family Friends

10/10

Exceptional

11 Jun 2020

Holly

Amazing hotel!

Lovely hotel at such good value price for being i. Such a brilliant location. Staff very helpful and allowed us to check in early to an upgraded room to allow us to get a nap after an early flight.
Beds Very big and comfortable, shower very good. Hotel decor was beautiful. Would defo stay again and recommend.

Partner

10/10

Exceptional

25 Mar 2020

Verified traveler

Great hotel but the area was not so great

I do t know if it was due to the corona virus
But there were way to many homeless people around the hotel
The hotel was good and very pleased with it. But the area was ok

Partner

10/10

Exceptional

27 Feb 2020

Verified traveler

It is new and clean. Staff are kind and helpful!

Leisure Self

8/10

Excellent

26 Feb 2020

Kelly

Staff was friendly, great location but there was a weird smell everyday. Either a sewage smell or the cleaning products used were not fresh and clean

Friends_and_family Family

10/10

Exceptional

22 Feb 2020

Rey

the Hotel is very clean and the family room given to us is quite and perfect! the hotel staff are friendly, polite and very helpful. the hotel is so close to everything namely Rossio metro station, restaurants, stores, shopping malls, supermarket and tram 28 Martim Moniz station (opposite Hotel Mundial). we enjoyed our stay here (16-19 Feb 2020) and I would highly recommend this hotel.

Leisure Family_with_children

6/10

Pleasant

14 Jan 2020

Verified traveler

Stay here for the location.

This place is just fine. The rooms are clean and basic. Breakfast, which was not included in our rate was 10 Euros, an outrageous price for what we ate. We were originally placed on the first floor, on the street. Beyond noisy. Ask for a room in the back. The front desk woman in the evening was fabulous. She was charming and helpful. She was the only one. It is a great location.

Friends_and_family Family

2/10

Poor

08 Jan 2020

Verified traveler

I received a cancelation email from the hitel the day of travel requesting me to call them by phone to sort some presume issues with my credit card on file. I was of course not able to make an international call at that time and was forced to book online on another hotel witht he same credit card and without issues.

6/10

Pleasant

25 Dec 2019

Pedro

The room is good but the hotel have not services like nice loony, bar restaurants

Friends_and_family Family

8/10

Excellent

19 Dec 2019

Giuliana

location and good price

We had a very good time.
It seems December is not super busy in Lisbon, so there is a chance to shop around for good hotel prices.
This hotel has a good location, besides there is a lot of homeless around, but they dont really bother the guests.
The hotel is nice, very clean, amazing staff, always willing to help.
No noise whatsoever from outside.
The room has a good space. I can only say good things about this hotel.
I loved everything about! Would come back here

Partner

10/10

Exceptional

22 Nov 2019

Verified traveler

All that we needed for a comfortable night’s rest in Lisbon, ( especially in comparison to other more expensive/“luxe” accommodation options in the area... making it feel like great value for money.

They have created sense of space and calm on a busy street with limited area.

Absolutely fantastic location with many of the cities treasures literally on the doorstep.

I would suggest that the hotel invest in better hairdryers and allow them to be plugged in anywhere in the room, ( it was tricky to get ready as if someone was in shower, other 2 could not dry their hair) and better ventilation in the bathroom

We hope to return next time we stay in the city..

Friends_and_family Family

10/10

Exceptional

21 Nov 2019

Eliza

Great location, super comfy, large, clean rooms. Make sure you organise your check in time if it’s late!!

Partner

8/10

Excellent

16 Nov 2019

Mei

Excellent location. Friendly and efficient staff. Rooms are new and clean. A small problem with the noise insulation.

Leisure Friends

8/10

Excellent

27 Oct 2019

Margaret

My stay in Lusbon

Hotel is located in a very convenient area with lots of cafes and restaurants. Our room was very clean and the bathroom was spotless. Front desk employees were friendly and helpful. My only complaint is that the plaza nearby has lots of homeless people loitering around. So if you are a solo traveler and like to hang out late, you should be concerned. Then again, it is not the hotel’s fault nor can they do anything about it.

Friends_and_family Family

10/10

Exceptional

21 Sep 2019

Verified traveler

Great location and lovely helpful staff who made some great local recommendations.

Leisure Self

10/10

Exceptional

23 Aug 2019

M

The hotel is located right in Rossio square. The building is completely renovated and modernized.
The staff are extremely helpful. I was surprised that they accomodates anything.

Day 1 my daughter got sick from a restaurant (that's for another review), hotel without flinching provides us extra towels, sheets, anything we need. We needed some printing for tickets to venues, they assisted, we needed saran wrap to pack custard tarts, not a problem.

Overall rooms are great. Clean. Fantastic service. Free coffee and custard tarts. Just situated in an old street which has its own charm.

Leisure Family_with_children

8/10

Excellent

02 Aug 2019

Verified traveler

Very good location. Walkable to many places and restaurants.

Leisure Family_with_children

10/10

Exceptional

31 Jul 2019

Verified traveler

The staff was extremely helpful and accomodating. We stayed in 2 rooms, the first room was on the street and quite noisy at night (to be expected) but the second room was off the street and much quieter.

Leisure Friends

10/10

Exceptional

23 Jul 2019

Verified traveler

It was a great experience to stay here, the location is great.

Leisure Family_with_children

4/10

Poor

23 Jun 2019

Hanna

The hotel entrance does not allow car parking. You have to take your luggage from the Main Street to the hotel. The area doesn’t feel safe, it is a very noisy area day and night. The 4 stars rating is a major over rating.

Partner

8/10

Excellent

11 Jun 2019

Ketil Jarl

Great location, nice breakfast, polite and friendly staff

10/10

Exceptional

05 Jun 2019

Jessica

Would choose to stay again!

Our hotel was great, brilliant location (plenty of cafes, restaurants and within walking distance of historic centre, shops, river front, metro, public transport etc). Lovely, friendly & helpful staff. Would definitely stay again and would recommend it to family and friends.

Partner