Name: Pensao Praca da Figueira
Address: Travessa Nova de S. Domingos 9, 2 esq, Lisbon, 1100-372, PT

2/10

Poor

04 Aug 2026

Wandi

Muchos escalones para subir. No tiene baño, es compartido, ojo al reservar

10/10

Exceptional

03 Aug 2026

Merline Joelle

Absolutely beautiful place to stay at near the airport. Shopping and metro near by. Great staff. We got there early in the morning at 09am and the staff was so accommodating and exceptional; they were able to get us our room that early so we could get some rest before we started exploring Lisbon. We’ll definitely visit again.

10/10

Exceptional

02 Aug 2026

Joe V

I love the location, customer service and the breakfast buffet

10/10

Exceptional

26 Jul 2026

Mark

Absolutely wonderful breakfast and great staff. Super convenient location for seeing attractions. The Metro location was closed down for maintenance during our stay and it made no difference; the location is very walkable.

8/10

Excellent

26 Jul 2026

Ana

Great location. Room and breakfast were not very good. there were no elevators either 😥.

10/10

Exceptional

26 Jul 2026

ZHANNA

The hotel location is the best you can find. Flat short walk to the main square.you don’t need public transportation. Stuff is very helpful. Good breakfast with cheese, pastrami,eggs,pastry and many more.No elevator and rooms on second floor and up- but we knew it before booking. The price for night- might be the best for the prime location in Lisbon. Highly recommend this hotel

10/10

Exceptional

26 Jul 2026

Oleh

My girlfriend and I stayed there for 5 days and were very pleased with the service. Staff is very friendly and helpful. Moreover, the place gets cleaned every day and looks very neat!

Happy with our choice and would recommend it to anyone!

8/10

Excellent

26 Jul 2026

flora

The place is clean and well-maintained, the beds are comfortable, a bottle of water was provided, a refrigerator is in the room, staff are helpful. The reception is 2 flights up the stairs and there’s no elevator. I didn’t notice it when I booked the hotel. So if you have big and heavy luggages , better not book there but if you don’t have big and heavy luggages, it’s fine. The area is walkable and lots of places to eat and explore.

8/10

Excellent

23 Jul 2026

Taylor

Was a good stay, the hotel does not have an elevator.
Also had to share the bathroom with the rest of the floor.
The staff was really good! Decent option for a short stay.

8/10

Excellent

23 Jul 2026

Pat

The only issue was trying to find the entrance, very frustrating. The stairs are challenging, especially after a day of sightseeing.

6/10

Pleasant

21 Jul 2026

Lucille

Convenient due to proximity to Rocio station. Old but clean and well maintained with breakfast. No elevator and had to carry bags up and down by myself, not good for seniors or with health condition. Got scared of the homeless people in the plaza. Overall, it was a nice area with stores and restaurants in the vicinity.

Friends_and_family Family

6/10

Pleasant

21 Jul 2026

Nancy

An excellent breakfast. The staff were friendly. The entrance appears to be a bit sketchy but once inside it is ok. Lots of stairs, but air conditioning!

Family

6/10

Pleasant

20 Jul 2026

Winson

The hotel only had 1 clothes iron available for all guests. Very inconvenient.

Family_with_children

10/10

Exceptional

20 Jul 2026

Jennifer

A walk up that ended up worth it. I got an amazing corner room with two balconies looking over the square. Lovely breakfast and warm welcoming staff. Right on top of a metro and next to the tuk/taxi stand. Good food close by. Will return again.

Self

10/10

Exceptional

20 Jul 2026

Leury

Very Centralized-

Partner

10/10

Exceptional

18 Jul 2026

Paulina A N

Staff muito bom, café excelente

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Vidya

It’s a nice place. However no elevator. You have to carry your luggage up the stairs to 2nd floor. Otherwise a great hotel. Staff also great and helpful.

Family_with_children

6/10

Pleasant

16 Jul 2026

Laurie

Although the general neighborhood is a fun shopping area, the entrance is down an alley, which had a variety of somewhat sketchy patrons. We felt a little unsafe. When the café was closed, the alley was fine. In addition, there is no elevator, and there are many flights of steep stairs that are difficult to drag luggage up. The breakfast was quite good.

Friends

10/10

Exceptional

16 Jul 2026

Un A

thanks good staff nice breakfast

10/10

Exceptional

15 Jul 2026

Vanessa

I just left Lisbon this morning, heading to the next location , and I’m already missing it dearly. Since the moment I arrived the staff was extremely friendly and welcoming, answering all my questions and even giving me tourist tips and ridden gems to check it out. Flávia , Giovanna, Ivaldo, Diego and Gi, were super kind to be , and we became good friends!! The owners are polite, very invested and treated me very kindly.

My room had an incredible view of the Praça da Figueira , and all the amenities were above my expectations. Also felt really safe while staying in the hotel.

The location is also something to point out. You are in the heart of Lisboa, close to all the most famous places around Lisboa, and with GREAT public transportation (once you purchase the Lisboa Card).

One detail to consider when traveling is that most hotels and places to stay are places that can’t be changed due to historical reasons, so be aware that if you are an overpacked (like Myself, lol) you will struggle a bit with your luggage going up and down the stairs.

Overall, if I have to scale the hotel - I’d ABSOLUTELY give them a 10. Worth every penny! And I’m already planning to come back!

To all the staff, THANK YOU! Thank you for helping me make this experience even more enjoyable!!

Self

6/10

Pleasant

13 Jul 2026

Graziella

Location is good, a bit noisy, but room was cleaned, and as described by the website.

Self

2/10

Poor

11 Jul 2026

Rosemary

La Recepcion fue muy desagradable , entiendo Que el check in es a las 2:00pm Y Que llegamos temprano. Nos fuimos a comer cuando volvimos. A las 1:30 pm. Nos fuimos sentamos a esperar. Que Sean las 2:00pm. Despues vino una pareja à la 1:40 y les dieron las llaves y les enseñar on el cuarto. Yo me dormi en el mueble esperando. Por las llaves!! No tiene nada de educacion las señoras son bien antipaticas. 0/10

Partner

8/10

Excellent

08 Jul 2026

Paola

Perfect location for our stay! Clean, spacious and within walking distance of so much to do. The entrance was a bit tricky to find, but once found everything was smooth.

Friends

8/10

Excellent

07 Jul 2026

Christienne

The breakfast was amazing and the location was very good.

Partner

10/10

Exceptional

04 Jul 2026

Danilo

Almost perfect, down side there’s no elevator and im in the 4th floor (senior).

Self

8/10

Excellent

03 Jul 2026

Mary

The location is great and the rooms are clean and comfortable but be prepared for several flights of steps to get to your room.

Partner

10/10

Exceptional

03 Jul 2026

Domenique

Very clean and very central. Great for affordable family travel.

Partner

10/10

Exceptional

02 Jul 2026

David

Was initially tricky to find the entrance, and be prepared for some steps to get up to your room. We loved the location, the room and AC were excellent, and breakfast was great. We would stay here again!

Partner

8/10

Excellent

01 Jul 2026

Patricia

Be prepared to share a restroom/Shower with others. But the showers work great!
There is body wash available but it quickly runs out and is not refilled, so bring your own.
Rooms are tiny. Cute, small balcony, but it’s dirty.

Family

10/10

Exceptional

01 Jul 2026

Eman

Everything was amazing!

Family

10/10

Exceptional

01 Jul 2026

Ryan

We stayed in a room with a double and private bath. It was small however suited our needs. Room was clean and the air conditioning worked well. A bit loud as pretty close to the core, suggest ear plugs or whire noise machine Staff were friendly and helpful. Mindful that the entrance is beside the restaurant in the alley and there are a lot of stairs. We were able to store our luggage behind the desk before we checked in and after we checked out for no fee.

Partner

8/10

Excellent

30 Jun 2026

Alejandro

Just arriving at the hotel was shocking. The building is old. The building's facade is ugly and neglected. The entrance is a little bit scary, you have to climb a lot of stairs (no elevator available as it was previously informed so it was not a surprise). But after you receive the room, you start loving it. The location is great and the room is good and clean. You can walk to every touristic spot with a lot of shopping and restaurants nearby. The area is safe and the breakfast is really good. Not a lot of options but is nice.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

LUIZ MARCELO

Ótima localização e bom café da manhã

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Jennifer

The hotel staff was friendly and helpful. I was able to check in early. The location was great. The room was clean and comfortable. Breakfast was pretty basic but good. It was a bit noisy outside which didn’t bother me but light sleepers should be aware. Overall great hotel and would stay here again.

Family

8/10

Excellent

28 Jun 2026

Amanda

This is a central hotel which is perfectly located for the tourist hotspots. From the outside, the hotel entrance was a little difficult to find as it was located off an alley on the back of it which led to two flights of stairs to reach the hotel reception. There is no lift. I consider ourselves to be lucky by having a room booked at the front of the hotel as we overlooked the square. The room was small but very clean. It has shutters on the windows and AC which we were very thankful for as it was summer. There was outside noise at points during the night but I was able to sleep and I feel that the slight sounds coming from the AC probably helped mask them. I cannot fault any of the staff. They were all very friendly and helpful. The breakfast was a continental breakfast with a good selection of breads, pastries, cereals, meats, cheeses, yogurts and fruit. With coffee, tea, juice and water available to drink. The only fault I had was that we experienced someone coming in off the streets to walk up the stairs to ask for money. The building door is open during day and I think the building houses more than just the hotel so there is no one on the door to see who is entering or leaving and there were some people in the area who looked like they may have drink, drug or psychological issues which led me to feel a little unsafe at times. I would recommend this hotel if you're looking for a central hotel which is close to the main tourist hotspots and overall I enjoyed my stay here.

Partner

10/10

Exceptional

26 Jun 2026

isaac

Everything was excellent for my first trip from the U.S. to Lisbon. The experience was very pleasant, and breakfast was included, similar to the American style. I definitely recommend

Family

10/10

Exceptional

26 Jun 2026

Derick

What a great location overlooking Figueira square. The room we had, 305, was very spacious, (almost suite like) clean modern and bright with excellent views of the square and great air conditioning, which was needed during our visit. the complimentary bottle of wine was a nice touch.

The staff were friendly and very helpful. the breakfast was light and just what you needed to start your day. You will be asked to book a half hour time slot for breakfast.

As noted in the description, there are no lifts. the reception is on the second floor, we were travelling through Portugal for two weeks, so had two heavy bags of luggage. So I had a bit of exercise at the start of our stay and at the end. I didn't find it a problem and if you are travelling light, it won't be an issue.

It's a city, so expect a bit of street noise. We were there over a few days of one of the Portugal world cup games, so there were lots of fans about. I slept well in the comfortable bed, so barely noticed.

Partner

8/10

Excellent

25 Jun 2026

Elke

This simple hotel makes staying in the middle of Lisbon affordable, and the location right off Rossio Square (metro station) is excellent if you get around by public transit. The rooms have the essentials (bed/s, chair, wardrobe), and there were five shared full bathrooms (toilet, washbasin, shower) on the floor I stayed at. Everything was old but kept very clean. The air conditioner in the room worked well to keep the heat at bay.
The included breakfast buffet was very good, and when an early-morning activity kept me from going to breakfast, the staff made sure to pack me something to take along.
Be aware that the reception is on the second floor and rooms can be up to two more floors higher up, and there is no elevator.

Self

10/10

Exceptional

23 Jun 2026

Brian james

Clean, comfortable room in a central location. Great choice at breakfast. The ideal place to stay when exploring Lisbon. Air conditioned which was perfect 👌

Partner

10/10

Exceptional

17 Jun 2026

Graham

Brilliant location for central Lisbon. Ample breakfast provided

Partner

10/10

Exceptional

15 Jun 2026

Ana Laura

The premises and bathroom
Were
Clean and
Comfortable. The staff was helpful, the breakfast was complete and
Excellent flavor, variety and temperature. Air conditioning excellent and tv. I strongly recommend staying here, and very close (walking distance) to a lot of beautiful places.

10/10

Exceptional

14 Jun 2026

Hannah

First time travelling to Lisbon and it was lovely!

Partner

8/10

Excellent

14 Jun 2026

Dan

Simple clean and well located.
Shared bathroom was no issue since we saw no one at the hotel.
The ac over one bed was a bit problematic as it was blowing the air directly.
Simple but good value for money.

Friends

2/10

Poor

13 Jun 2026

Monica

Crisol Guadalupe
May 23, 2026 - May 25, 2026
You rated

The staff was rude, no information on anything we ask, they put Us on a room with no even a number next to the reception , look like a staff room, the cover of the bed was super dirty, we ask for a clean one, the lady come check with out saying anything, come back to the room and drop the comforter on the top of the bed and left, the entrance of the hotel was at the alley, next to a bar, men’s peeps next to the entrance, horrible experience at that hotel, breakfast was mediocre and the room also smells really bad and dirty. Don’t go to this place!

Family

10/10

Exceptional

11 Jun 2026

Jean-francois

We had a wonderful stay at this pensio. The staff was genuinely helpful and welcoming, the breakfast was excellent, and the location couldn’t be better. Highly recommended!

Family

10/10

Exceptional

11 Jun 2026

Cristi

The location was perfect. There's a square you can see from your window with a market selling street food and souvenirs. Also, there's taxis there 24/7. They're inexpensive to take you to sights like Belém. The bed was comfortable and breakfast pretty good too. Would definitely stay here again. No elevator if that's an issue but older building with lots of character and modern rooms

Partner

8/10

Excellent

09 Jun 2026

Kim

This hotel was in a perfect location! I was able to walk right outside my hotel and easily get to all of the sites around Lisbon. The metro is right in front of the building too. The room was great- nice bathroom and had everything I needed (fridge, hairdryer, water, closet, A/C). I really loved that breakfast was included. The food was fresh & there was a good variety.
The only reason why I didn’t give 5 stars is because it doesn’t have an elevator. I had to carry my baggage up 3 flights of stairs. They didn’t have any staff who could help me carry it down either. Also, it says online that they have an airport shuttle. However, when I inquired about it, the receptionist said the charge is €36. An Uber to the airport is €11! Not sure why they advertise that. It is not included with your room price.
I would definitely stay here again though!

Self

6/10

Pleasant

09 Jun 2026

Xiong

We stayed three nights in June here. The location is great - a few bus stations are near by with mins walk; the train station is about 6 mins walk away. A market is right under the window and you can find food and small stuff there. The famous Tram 28 is mins away, other famous places like the Castelo de S. Jorge, Praça do Comércio and Miradouro das are in walkable distance (but there will be up and down hills though). The breakfast buffet is good. Now the down side of of this place: the double bed is very small, the toilet sewer system makes loud noise when you flush the toilet, taking shower or wash hands; the towel is worn out; the shower tub is very small and the shower door threshold is very high ( 1 foot+) so it’s definitely not suitable for people with limited mobility; also I do not see elevators. Btw, the hotel name is same as the square name and it took me some time to find it at night!

Partner

6/10

Pleasant

07 Jun 2026

BELINDA

the name is not actually Pensao. It took us 15 minutes before we finally decide to check out the place google map keeps taking us. The name of this place is Praca de figuierra local stay. Hotel doesn't have elevator and it's on the third floor. The front of this hotel is a bit sketchy as there were people doing drugs on the alley. Our room is big enough for 4 people. Washroom is big. The area also close to tourist area.

Friends

8/10

Excellent

05 Jun 2026

Colin

We were there just one night and we arrived at midnight and left before 7am the next morning to catch a flight back home. So we did not eat breakfast so can’t rate that. The hotel is on a side street off the Main Street and does not have much frontage and is not well marked. And as it was dark we had a little trouble finding it. Be aware that there is no elevator so you will have to walk up the stairs. Also, the plumbing is very noisy. Whenever you flush the toilet or run the faucet there is a loud racket. The bathroom was very clean and had been updated. The person at the front desk was very friendly and helpful. Oh, and the air conditioning worked fine.

Family

10/10

Exceptional

04 Jun 2026

Daniel

Great water pressure and large shower. We stayed in the family suite with 3 singles beds and a double bed. Great service and the best location near Rossio train station and lots of luxury shopping areas.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Robert

We liked this hotel for it close proximity to the historic district and also walkable to the River in 15 minutes. The breakfast was very good and the staff was friendly and helpful. We would stay here again !

Partner

6/10

Pleasant

04 Jun 2026

Alex

It was a nice stay

Family

6/10

Pleasant

03 Jun 2026

Iris Atanacio

Desayuno,

Business

10/10

Exceptional

03 Jun 2026

Marni

We LOVE this hotel. Terrific location, big, clean and updated rooms. Very good breakfast. Visitors should know there is no elevator, so you need to climb stairs with your luggage. Staff extremely friendly and helpful.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Marie

Good location. Perfect hotel for a few days in Lisbon

Partner

10/10

Exceptional

01 Jun 2026

Natasha

The room was small but nice, remodeled. I booked a deluxe room but got a room facing the side road not the square, which was a bummer. The breakfast was included and it was ok. The location is excellent, right in the center of everything, very convenient. At the same time the windows had shutters that would block out the noise and light, that was great! I would recommend this hotel.

Partner

8/10

Excellent

01 Jun 2026

Ekjot Singh

All good

8/10

Excellent

31 May 2026

Jon

Room was a bit tiny and walls were a bit thing but had everything you need. Beware you will have to carry your luggage up a few flights of stairs.

Partner

8/10

Excellent

30 May 2026

Susan

This guest house provided an excellent location. The breakfast was lovely and the staff were very helpful.

Partner

8/10

Excellent

29 May 2026

Samantha

We had a wonderful stay at Hotel Pensão Praça da Figueira. The rooms good, comfortable, and very clean, which made it easy to relax after long days of touring. The staff were consistently warm, helpful, and professional — truly one of the highlights of our stay.

The only thing we would suggest is starting breakfast a bit earlier. Because we had early tours scheduled, we weren’t able to enjoy the breakfast service, which was disappointing since everything else about the hotel was excellent.

Overall, Hotel Pensão Praça da Figueira is a great place to stay, and with a slightly earlier breakfast option, it would be perfect.

Family

8/10

Excellent

29 May 2026

Florence

Very clean room and free breakfast is ok

Partner

8/10

Excellent

27 May 2026

Ross

This is an old Hotel. There is no elevator and the rooms are on the 2nd ,3rd and 4th floors. On our first 3 night stay we booked a renovated room which was completely updated and very comfortable. On the second stay the night before flying out we stayed in an old room which was adequat.
The staff were great and rooms clean. Breakfast was included, you had to commit a time due to available space.
The biggest attraction is the proximity of the metro,free walking tours, restaurants, trams 28 and 25 and much more. There's street noises because you're in the centre of the action.

Partner

8/10

Excellent

26 May 2026

Lynnsey

Great location, great staff, and really yummy breakfast buffet!

Family

10/10

Exceptional

26 May 2026

Meghana

awesome!

Self

8/10

Excellent

25 May 2026

Wilson

Good location, convenient

Friends

6/10

Pleasant

25 May 2026

Jingzhu

It's an OK hotel. They provide free breakfast. The hotel sign is not obvious. We spent some time to find it.

Family

2/10

Poor

25 May 2026

Hamza

If you’re on a budget and don’t mind sharing bathrooms with strangers, go ahead but I’d suggest paying a bit more and having the peace of mind and privacy. There are no elevators to get to any of the floors.

Staff is helpful and great however I’d never stay in a place like this again.

Self

8/10

Excellent

23 May 2026

Jose

Everything was great.great location thank you Jose m

Family_with_children

10/10

Exceptional

23 May 2026

kevin John

The room I had was very clean and also cleaned every day, breakfast always had plenty of choice of things to have, and everything was all very fresh, very easy to check in and check out at the 24 hour reception, and every member of staff from the cleaners or reception or the people doing the breakfast were always friendly and helpful, the only small thing that I thought would be nicer is to have some coffee, sugar and milk in the rooms, but over all I would be very happy to stay here again

Self

8/10

Excellent

22 May 2026

Roseann

This is a lovely hotel . It is immaculate, very clean . Nice breakfast . Excellent location. Easy access to taxis. The reception staff were absolutely fantastic ! So helpful and knowledgeable.

Family

10/10

Exceptional

22 May 2026

Chantal

L’hôtel est vraiment très bien situé, tout est facilement accessible à pied ou à partir du métro juste devant l’établissement.

J’vais la chance d’avoir un mini balcon donnant directement sur la place Figueira. La vue le soir y est spectaculaire.

La chambre était très propre et le soir venu c’était très silencieux, aucun bruit de l’extérieur.

Les salles de bain étaient propres et en quantité suffisante, je n’ai jamais eu à attendre durant mon séjour de 4 nuits.

Le buffet déjeuner n’est pas très varié mais tout y est frais et disponible, et ce, à tous les jours.

Self

8/10

Excellent

21 May 2026

John

Almost everything we needed. Great breakfast. Great location. Friendly staff.

Partner

6/10

Pleasant

20 May 2026

alan

Yes the breakfast is not too bad

6/10

Pleasant

19 May 2026

Eleonor

Our room was in the 4th Floor. No elevator. Our suitcases were big- that means we have to pay 5 EU per suitcase ( X 3 ) each way- so X 2.
I was sorry for those bringing our suitcases up- don't want anybody injured, since I myself had just had shoulder surgery.

2/10

Poor

18 May 2026

Stephen

Booked “hotel” in January. Missed fine print-shared bathroom. Emailed & texted them to upgrade to a room with bathroom. Their policy was no changes & no refunds. But you never know til you ask. Waited & waited. You would think a sales organization would jump at the chance of making more money. Not this one. Waited a week then called Expedia for help. They called. They emailed. No response. Finally a week later the “hotel” & Expedia responded to me with no to the upgrade.
The “hotel” say they have a 24/7 front desk. I guess they don’t staff it!
Argued with Expedia this wasn’t a legitimate business. Back & forth for a week & they gave me a small credit. Arrived in Lisbon this Sunday night. Had map from Expedia website to the “hotel”. Went there. 2 very plain doors & a button. Buzzed & someone let me in. No front desk! This is an apartment building with no reception. This is a scam! Don’t book here!
Fortunately I had booked another hotel for a friend. When I discovered I had been scammed I was able to stay with him.
Went to Expedia’s website on Sunday - not easy to contact a live person. After an hour found a link to chat. Talked with lady giving her all the details. She was helpful & phoned the “hotel”. She says they answered. If this is true why couldn’t Expedia contact them last January?
I have the map to this “hotel” from Expedia. Pictures of the run down doors, the lobby, the non-existent front desk. She couldn’t understand. Ad says EXCELLENT - NOT. Try Trivago.

Friends

6/10

Pleasant

18 May 2026

Sophie

There is cons and pros regarding this place. The location was amazing and they were service breakfast which was great even though the options were limited. Apparently one floor has shared bathroom which was ok but they didnt have shampoos. Alsothere is no coffee maker in the room

Self

10/10

Exceptional

18 May 2026

Katherine

Very clean and helpful staff

Partner

10/10

Exceptional

17 May 2026

Daniel Peter

Everything was perfect. Awesome staff. Loved it

Partner

10/10

Exceptional

16 May 2026

Lidong

Great breakfast and clean room

Family

10/10

Exceptional

14 May 2026

Graham

Very helpful staff. Great breakfast to get your day started. I was impressed with this renovated old building located in the middle of Old Lisbon, close to metro, river front, restaurants. The metro station is just steps from the Hotel. Everything walkable.

Family

8/10

Excellent

14 May 2026

Jatinder Rosey

A note for travelers is that there is no elevator so you have to lug your suitcase up flights of stairs to get to reception and then to your room!
Otherwise the place was great for the price and the staff we very friendly.

Friends

10/10

Exceptional

14 May 2026

Thomas Gordon

Breakfast was great!

10/10

Exceptional

12 May 2026

Sue

We stayed here two nights before our cruise out of Lisbon. Location was perfect. Staff was very accommodating. The breakfast included was also perfect. We walked to the cruise port from here.

Family

10/10

Exceptional

12 May 2026

Jung-Un

Extremely friendly and accommodating staff and excellent breakfast. Rooms were clean and tidy :)

Family

8/10

Excellent

11 May 2026

Bruce

Location

Self

2/10

Poor

11 May 2026

Chloe

I will not be returning to this “hotel” ever again. When booking it was not public knowledge that the room that we chose was basically a college dorm style. This was not listed anywhere within the property details or room details. Once we arrived, we had to go up many many flights of stairs there is no elevator. Once I opened up the door there are multiple individual rooms with shared common spaces like the living room, kitchen, and bathrooms. I did not choose a hotel to share spaces with strangers and if this was listed I would have never booked. Very disappointed and this should definitely be public knowledge.

Family

8/10

Excellent

10 May 2026

MARCELO

Ótimo mas não tem elevador.

Friends_and_family Family

8/10

Excellent

10 May 2026

Anna

The location and breakfast were the main highlights for me. There are many subway stations close by and also buses, taxis, and bondes, all around Praça da Figueira. The view from my room was beautiful and I had a tiny balcony. Breakfast is a great continental style with fresh cut fruits, yogurt, different fresh pastries and bread, croissant, cakes, and cereal. Great variety! The shared bathroom was always available and super clean. I hadn’t had to wait not once to use it. It’s a great cost benefit!

Self

8/10

Excellent

08 May 2026

Annie

Petit déjeuner varié et agréable

Self

10/10

Exceptional

07 May 2026

Jade

This place was perfect right in the hub of the downtown of Lisbon, has a good amount of shared washrooms. Was never waiting, and every time was nice and clean, just a bit smelly but what can you do lol. Rooms were also clean with a small balcony which is always a nice bonus, we stayed on the town square side, and was a beautiful view! Breakfast was delicious everything I needed and more, simple but perfect has everything you could ask for not to mention it was included which is amazing. Only stayed the one night but was everything me and my partner needed, and the front desk staff are extremely friendly, gave us recommendations for places to eat, and when checking out let us keep are bags behind the desk so we could continue exploring without the hassle of lugging around are packs. Thank you again!

Partner

8/10

Excellent

06 May 2026

Alisha

Breakfast was delicious with different option.

8/10

Excellent

05 May 2026

Jeff

Great location and a good breakfast. Room comfortable but subpar. Not for anyone not in good physical shape. You will need to carry luggage up and down a minimum of 2 flights of stairs.

Some staff friendly while others rude. We had a 6:30 am pickup to the airport and asked about availability of coffee since breakfast is not served until 7:30 am. We were pointed to a coin operated questionable source. Not sure why breakfast area with automated machine is not available earlier in the morning.

Consider this a heads up - reviews that lead to our booking gave us a misrepresentation of the facility.

Partner

8/10

Excellent

04 May 2026

Jing

Clean, convenient location, free breakfast

Family

8/10

Excellent

04 May 2026

Xiu Nian

A little on the older side, and lots of stairs.

24 hours desk assistance and breakfast is the plus point.

Self

10/10

Exceptional

04 May 2026

Maxine

Room was beautiful. Staff very helpful.
There are a lot of stairs to go up. No elevator

10/10

Exceptional

03 May 2026

Graham

We asked for a lower level room, and they were able to accommodate us. Great breakfast to get the day started. Right in the heart of old Lisbon, close to everything, easy access to Metro transportation, restaurants etc.

Friends

4/10

Poor

03 May 2026

Paul

Positives were that the beds were comfortable, the breakfast was ok and the staff did their best to help. However, for a multi floor hotel, it’s dreadful that there isn’t an elevator. We had to cary two very heavy cases up six flights of stairs. The hotel is in the centre of Lisbon but the main entrance is in a back street, when we arrived there was a beggar in the entrance area trying to get money off us. There was also a bin store there with rubbish spilling onto the floor. Dreadful first impression. Whoever hands out star ratings for these places needs to have another look at this one, definitely not worth the money, we’ll never stay there again.

Partner

10/10

Exceptional

03 May 2026

Jean-Charles

All were perfect. The hotel, the breakfast, the situation of the hotel, the transports just next to the hotel. I recommend

Friends_and_family Family

10/10

Exceptional

02 May 2026

Veda

Perfect location in Lisbon for transport, sights, restaurants, and shopping.
Very clean rooms (Fátima was an excellent housekeeping staff), and nice continental breakfast and dining area.
Would highly recommend and stay there again. Only issue is lack of elevator, but the stairs prepare you for walking Lisbon’s hills and cobblestone streets.

Family