Name: My Story Hotel Rossio
Address: Praça D. Pedro Iv, 59, Lisboa, 1100-200, PT

10/10

Exceptional

20 Jul 2026

LAURA Ann

Here's a polished review:
Writing
My Story Hotel Rossio was the perfect place to stay in Lisbon! The location was amazing right in the heart of the city and within walking distance of so many attractions, restaurants, and shops. The rooms were clean, comfortable, and well maintained. We also really enjoyed the breakfast buffet. The friendly staff and unbeatable location made this a fantastic hotel, and we would definitely stay here again!

Family

10/10

Exceptional

19 Jul 2026

Monica

This hotel has an excellent location in the center of the old town. Perfect for sightseeing and walking tours.

Family_with_children

10/10

Exceptional

09 Jul 2026

Tina

Hotel was in a great location. We checked out before breakfast but were provided a breakfast box which was greatly appreciated. Air conditioning kept the room somewhat cool. Not as cool as we like it however, we were there during a heat wave.

Partner

10/10

Exceptional

09 Jul 2026

Andrea

The hotel is in a perfectly central location. The room was very clean with lots of comfortable modern amenities. The shampoo and conditioner smelled great, too. The breakfast was great and a wonderful way to start our day in Lisbon.

Family

8/10

Excellent

02 Jul 2026

Beverly

We loved the hotel's excellent location, buffet breakfast and the attentive staff. That said, the maintenance of the bathroom in our room needs attention; the shower floor looked quite unsanitary, and we didn't feel comfortable using it without wearing slippers.

Friends

10/10

Exceptional

02 Jul 2026

Shayla

Location was perfect, the staff were so friendly and gave us helpful directions to nearby activities. We were able to get a late checkout. The breakfast was one of the best I have had in my entire life, we will be back!

Partner

10/10

Exceptional

30 Jun 2026

Kendall

Amazing hotel in a great location, with a very spacious room including a kettle, coffee machine, and fridge, and a comfortable bed. The only minor issues were a slight gap in the curtains, which affected darkness for sleeping, and delayed room servicing despite placing the service sign out in the morning. Overall, a lovely stay and would happily stay again.

Self

10/10

Exceptional

28 Jun 2026

Mari

Good location and clean and modern rooms. The rooms were a bit small, and breakfast was nothing to brag about, other than that very ring was perfect. Really nice staff as well.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

MIKHAIL

Awesome location and great food at breakfast and downstairs restaurant. Convenient location and walking distance to nearby restaurants and attractions. No car needed in this location.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Renate

Small city hotel in great location; that' where is stops however. We had connecting family rooms not knowing that one of the rooms had no window (!) and is basically a glorified closet with just full a size bed which could not be made into two beds for our teenagers. When asked if we could change rooms we were informed that all family rooms are like this and we could not change rooms. Definitely would not have booked this hotel if that was made clear upon booking. Comparatively expensive for what you get.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Andrea

Small room that was clean and bright.

Partner

8/10

Excellent

01 Jun 2026

Fatima

The staff were amazing, very helpful. The room was nice and clean. One issue was that there were only 6 hangers in the very small armour. No place to put your folded clothes/had to live out of your suitcase. The other issue is that a change of breakfast options would have been great.
Everything else was good!

Partner

10/10

Exceptional

22 May 2026

Jaskiran Kaur

Wonderful location and great staff!

Partner

10/10

Exceptional

18 May 2026

Beatrice

The staff was extremely helpful and friendly upon arrival. We arrived early and left our luggage to be stored. When we returned, the luggage was in our room. Well located near the train station for our trip to Sintra. Breakfast was excellent. They made great arrangement for us to pick up our rental car at the airport. The hotel is located on a lovely square conveniently around the corner from the train station for our visit to Sintra. Good restaurants nearby.

Partner

10/10

Exceptional

02 May 2026

Cecilia

Excellent breakfast and location.

Partner

8/10

Excellent

28 Apr 2026

Fredrick

All acceptable

Partner

10/10

Exceptional

26 Apr 2026

Michelle

Lots of shops restaurants and things to see. Very helpful staff. Spacious modern suite.

Self

10/10

Exceptional

25 Apr 2026

Rodney

Loved this property. The location is prefect for accessing public transport of any kind. It’s also centrally located to walk to the various squares near by. We travelled all around the city and to nearby beaches by metro system. The breakfast is wonderfully plentiful and starts nice and early at 7:00. The rooms are compact but efficiently laid out with adequate storage space and a wonderful rain head shower with plenty of hot water. Our room was located on the back side of the hotel and the room was so quiet. I recommend booking the Twin Room as they are slightly larger than the standard room. If we return to Lisbon we will definitely stay at the hotel again. Also a shout out to the waiter from Nepal who works in the on Cafe Portugal restaurant. He greeted us each and every time we entered the hotel even if we weren’t looking for some thing to drink or eat.

Partner

8/10

Excellent

18 Apr 2026

Diana

Room and breakfast were good.
Concierge services were very good( especially Ines who really went out of her way to help).
Excellent location.

Partner

8/10

Excellent

11 Apr 2026

Trevor W.

Breakfast selection could be improved. No hot entrees,ie eggs, baccon, sausage.
Rooms were a bit smaller and with less clothing storage than we would have expected for the cost.

Partner

10/10

Exceptional

06 Apr 2026

Joanne

Excellent location very central

10/10

Exceptional

20 Mar 2026

Paulina

There was lots of option for breakfast

Partner

10/10

Exceptional

13 Mar 2026

Peter William

We arrived at 8 am from an overnight flight with little sleep. The staff was friendly helpful and very accommodating. The allowed us to go to our room right away. What’s difference it made to be able to grab a couple hours sleep and get orient rather than waiting to check in later. They helped us with our baggage too. The breakfast was excellent with many options. The staff all very helpful. It was lovely to come in in the evening and find a glass of wine or water choice to take to our room. We would recommend this hotel as it is clean, roomy and well located.

10/10

Exceptional

01 Mar 2026

Diane

It was a great experience. Room was great and everyone was warm and friendly.

10/10

Exceptional

29 Jan 2026

Jane

Very helpful staff, both front desk, and the room \"team.\"

Leisure Friends

10/10

Exceptional

21 Jan 2026

Gillian

Hotel was clean, staff were friendly and helpful. Breakfast was very good

Leisure Family

6/10

Pleasant

14 Dec 2025

jim

the room was very very small, the room temperature is controlled bu the front desk, we had to ask every single day for them to turn down the heat, in December, and ended up having to open the window, the room furnishing is spartan, the only up side were friendly front desk and great location.

Leisure Partner

10/10

Exceptional

09 Dec 2025

meir

taff,location,reception,very clean room

Partner

10/10

Exceptional

23 Nov 2025

Susan

Super helpful staff. Went over and above!

Partner

8/10

Excellent

21 Nov 2025

Nicholas

The room was clean but very little space - every time we went in and out of the hotel we were asked by the restaurant staff at the front of the hotel did we want to eat/ drink etc

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Miriam

Todo muy lindo y una atención muy especial el día de mi cumpleaños

Leisure Family

6/10

Pleasant

13 Nov 2025

KATHERINE

The bed was incredibly hard and the bathroom didn’t look clean.

6/10

Pleasant

01 Nov 2025

Alison

Staff excellent. Location excellent. Breakfast excellent.
Room not at all practical. We kept hitting our legs on the wood around the end of the bed as so little room to get by. I could not reach the clothes hangers as so high. Towels fell off huge wooden knobs in bathroom. Thin paper cups totally impractical for hot drinks. No chairs or table in first room. We changed rooms as we kept hitting our legs on the bed.

Leisure Partner

8/10

Excellent

03 Oct 2025

Thomas

Nice place with plenty of close options. Clean and modern but the room and bathroom were very small. Nice staff.

Leisure Partner

6/10

Pleasant

25 Sep 2025

Donald D.

Great location. Small rooms. Decent breakfast. Wooden bed frame is an ankle hazard.

Leisure

10/10

Exceptional

11 Sep 2025

Beverley

Small modern hotel in a fantastic location. Would stay there again.

Leisure Self

10/10

Exceptional

03 Aug 2025

Linda

I have slept in hundreds of hotels and I have been traveling for over 50 years and I have never slept in a cleaner hotel. Prime location w multiple means of transportation only footsteps away. Everyone was so nice. You can freely walk around at nice safely. Well lit and lots of restaurants at your footsteps. Rooms are a tiny bit small like most European rooms. Prices were amazing! I would definitely recommend this hotel for your Lisbon stay.

Leisure Family

8/10

Excellent

30 Jun 2025

Terry

Great location and rooms, while on the small side, are functional. Lots going on around the hotel in walking diss tan r.

8/10

Excellent

14 Jun 2025

Oanh

Hotels in good location easy to access to various activities around the water front

Leisure Family

10/10

Exceptional

06 Jun 2025

Susan

So central! Very nicely decorated. Our room was very, very small though. But it had a direct view of the beautiful square and castle. It was stunning. It was great for the one night we stayed. Would get quite cramped if we stayed more than a few nights. It was a beautiful room though.

Leisure Partner

6/10

Pleasant

01 Jun 2025

Joel

Room was spacious and clean. Cent ally located hotel - great location. We couldn’t control the room temperature - front desk did that so it was either very hot or very cold- we had to call them multiple times. The front desk clerk said room can’t be individually regulated - they did it by floor. ????????

Leisure

8/10

Excellent

29 May 2025

Anthony

This was a stylish property right in the heart of Rosario square. Plenty of restaurants and shopping within walking distance. The staff was very friendly, and the breakfast was fantastic as well. My only grip was the cleanliness of the bathroom. The shower had black mold around the edges and inside the shower as well, which was a bit of a turn off. Aside from that we had a great stay!

Leisure Family

8/10

Excellent

29 May 2025

Renee

Spectacular location right on Rossio Square with great access to everything! And if you couldn't walk to it, it was super easy to grab transportation right from the hotel. The staff were wonderfully helpful, and the breakfast (though not included) was exceptional. The room itself was a little small, and the outlets were not well thought out (behind a moving partition on the side of the bed that you would thread your cord through & an outlet in the bathroom that was limited), but it was very clean and had a wonderful view of the square, and a great shower. I would highly recommend this hotel for it's perfect location and hospitality!

Leisure Family

10/10

Exceptional

08 May 2025

Missy

Very nice staff…fantastic location…clean hotel…only downside no washcloths…apparently that’s not uncommon in Europe. Highly recommend!

8/10

Excellent

07 May 2025

Amy

Location was excellent. Rooms were clean and breakfast excellent. Rooms are very small but we didn’t spend much time there anyway.

Leisure Partner

8/10

Excellent

27 Apr 2025

Estrella

Me encanto la ubicación del hotel pero la habitación inicial era muy incómoda para entrar o salir del baño por suerte nos la cambiaron pues para personas mayores es bien difícil manejarse en esos espacios tan reducidos

Leisure Family

10/10

Exceptional

23 Apr 2025

Bradley

A

Leisure Partner

10/10

Exceptional

23 Mar 2025

Glen

Great stay.

Great location. Clean. Attentive staff.
Excellent breakfast.

Partner

10/10

Exceptional

18 Mar 2025

Mr Paul J

Top Reception Team !

The My Story Hotel Rossio is a great hotel from a Service and Location perspective in Lisbon. It's centrally located overlooking a square with plenty of dining options nearby.

The staff on reception were excellent throughout our stay !

The availability of firmer pillows was a great addition, Double Glazing works well and could not hear the road below the front of the hotel.

If I was suggesting anything for improvement it would be placement of USB charging in the rooms as adaptors were needed.

Breakfast was great and the choices adequate, I would have liked to see Smoked Salmon as a healthier option instead of Bacon or Ham !

Now the big question, would I go to this hotel again when I return to Lisbon ? YES without a doubt !

Uber from the Airport to the hotel is around 8 euros and takes less than 30 minutes so skip the metro system which takes a little longer.

Partner

10/10

Exceptional

16 Mar 2025

susan

Clean, great location, friendly, comfortable room.

Self

10/10

Exceptional

04 Mar 2025

Seungyoo

Very friendly staffs, clean room, very convenient area , excellent breakfast with discount price. Only bad thing was bathroom too small. But it is Europe, what should I do! I will come back this hotel again.

Leisure Partner

10/10

Exceptional

25 Feb 2025

Adeeba

The hotel was very clean and staff were very friendly, welcoming, and helpful

Leisure Friends

10/10

Exceptional

19 Feb 2025

Nicole

Great hotel wth lovely staff. The surprise slice of cake for my husbands birthday was an extra special touch!

Leisure Partner

10/10

Exceptional

31 Dec 2024

Jodi

Excellent hotel! Great location, friendly and helpful staff.

Self

8/10

Excellent

28 Dec 2024

Carla

The room was very small for two people, and there are no public spaces in the hotel to relax in if you don't want to go out. Good for an overnight stay. Nothing wrong with the hotel, but probably wouldn't stay here again.

10/10

Exceptional

06 Dec 2024

Jill

Immediately upon arrival the staff engaged us and spoke about their amenities and made suggestions for dining during our stay. Clean, green aware, and great location

Leisure

10/10

Exceptional

23 Nov 2024

Grace

Love the interior design of the room....simple and easy. Alfonso has a good attitude and helpful.

Leisure Friends

10/10

Exceptional

27 Oct 2024

Jennifer

Birthday stay....

We had the most amazing stay to celebrate my birthday. The staff were friendly on check in and then they surprised me with a bottle of prosecco, chocolate cake and balloons to kick start my celebrations. The location is right in the heart of the city. Breakfast was fantastic, lots of choice. The room were comfortable and modern. I will definitely be back..... thanks for making it a birthday to remember .....

Partner

10/10

Exceptional

25 Oct 2024

Cindi

Room size a little small, less than 1’ clearance on the end of the bed. Great staff!!! Great location!!!

Leisure Partner

6/10

Pleasant

07 Oct 2024

Verified traveler

Comfortable bed in tiny room.

Desk staff were friendly and helpful. Bed was very comfortable and the bathroom was clean and a reasonable size. The room itself was incredibly tiny with no desk or table. Outlets for devices were limited. Storage space was small. With two small suitcases, it was difficult to navigate the room. Excellent location.

Friends_and_family Family

8/10

Excellent

03 Oct 2024

Matthew

Great central loation

Great central location.

Partner

10/10

Exceptional

02 Sep 2024

Ismail

Excellent location.
Decent size rooms for Europe

Friends_and_family Family

10/10

Exceptional

24 Aug 2024

Marci

Excellent location

10/10

Exceptional

20 Aug 2024

Lumin

Very nice hotel at a convenient location with friendly staff and small but cute rooms.

10/10

Exceptional

18 Aug 2024

Lumin

Very good location, nice staff members.

Leisure

6/10

Pleasant

07 Aug 2024

Marina

Room was pretty small and barely any place to place our luggage, but overall enjoyed our stay!

Leisure Partner

10/10

Exceptional

06 Aug 2024

Esther

Fab hotel and location

Really enjoyed our stay. The staff were friendly and helpful. The location was excellent. The room was small but sufficient. My husband struggled a bit with the sloping roof

Partner

10/10

Exceptional

24 Jul 2024

Rajeshkumar

Great location, close to transport options, restaurants, tourist sites

Leisure Family

10/10

Exceptional

08 Jul 2024

Arvind

Ideally Located in the middle of the city close to dinning, events and public transportation. The hotel staff were excellent and tried their best to make the stay comfortable and pleasant. The breakfast was excellent. Will recommend the resort.

Leisure Family

10/10

Exceptional

27 Jun 2024

Kimberly

Great lace to stay, central to everything

Leisure Family

10/10

Exceptional

15 Jun 2024

chhordavid

Big and Clean room and had everything advertised. Quiet area and easy walkable to city center (5-15 minute to Luis 1 bridge. Great for families or people wanting a big room . Staff was great and always smiley, asked for a beach recommendation and had a local suggestion which we gladly took. If I come back to porto, i would gladly come back to that place !

Leisure Family_with_children

6/10

Pleasant

09 Jun 2024

Hongjian

The room is very small. I feel that I was in the prison.

Leisure Partner

10/10

Exceptional

05 Jun 2024

rachel

the staff was amazing!! even though the room was small, it was nice and comfy. also the shower had amazing water pressure.

Leisure Friends

10/10

Exceptional

31 May 2024

Barry

Great location. Very friendly staff. Room was cozy, quiet, and clean.

Leisure Family

10/10

Exceptional

03 May 2024

Nereida Hernandez

Excelente lugar para quedarse.muy amable el personal .desayuno, almuezo y cena esquicito.
Muchas gracias Bendiciones

Leisure Friends

8/10

Excellent

29 Apr 2024

Meredith

Excellent location to everything! Good restaurant and staff!

Leisure Family

10/10

Exceptional

21 Apr 2024

Lisa

We had a lovely stay at this cute and convenient hotel. The morning breakfast was amazing. Everyone was so helpful throughout our stay.

Leisure Friends

8/10

Excellent

20 Apr 2024

Michael

Great location - convenient, centrally located and walkable to most of the sights in Baixa, Alana and Barrio Alto. Beautiful city square across the street. Metro station nearby. Many restaurants and shops. Hotel is small, modern, clean and staff were courteous and helpful. Get a suite if available, as standard rooms are very compact.

Leisure Partner

10/10

Exceptional

25 Mar 2024

Helena

A beautiful room and had everything you might want in it. Great central location, can walk everywhere.

Leisure Partner

10/10

Exceptional

24 Mar 2024

Benjamin

Unbeatable location. Second stay at this hotel. Friendly , personal attention, great breakfast, comfortable beds.
Will stay here again if we come to Lisbon once more.

Leisure Family

6/10

Pleasant

21 Jan 2024

David

Location is good but anything else is okay
Room Service need more improvement

Leisure Partner

6/10

Pleasant

30 Dec 2023

Paola

Not very clean the room. Room too small when you have medium/large luggage. Impossible to walk around the bed. Bathroom layout not very well designed.

Business_and_leisure Family

2/10

Poor

14 Dec 2023

Winnie

Good location, rooms are subpar

While the location is amazing, the room's design, particularly the bathroom, is subpar. The confined and inconvenient space in the bathroom became evident. Additionally, the absence of the silicone piece under the shower door resulted in water leaking out during showers, requiring us to use towels to mop up the spilled water.

Partner

10/10

Exceptional

10 Nov 2023

Gabrielle

The room was clean, bed and linens very comfortable, and excellent shower- also quiet

Leisure Self

10/10

Exceptional

04 Nov 2023

Verified traveler

Everything very fine. Only comment: perhaps I misunderstood, but clean linens everyday despite not leaving card on bed???trying to be environmental!!

Friends_and_family Friends

8/10

Excellent

03 Nov 2023

Sara

The room that Cristiana gave us the day we arrived was the worst room we have ever been to.
Then Alfonso help us by changing it to a better one.
I’m a person with disability and Cristiana did not take that into consideration.She gave me a room so little that you couldn’t even close the door to the bathroom. I tripped many times and almost fall down. Will never consider going there again.

Leisure Partner

10/10

Exceptional

18 Oct 2023

Soosan

Truly excellent location at a fair price. Very helpful staff.

Leisure Self

10/10

Exceptional

14 Oct 2023

Maya

good

10/10

Exceptional

13 Oct 2023

lina

Clean and nice space

Leisure Family

8/10

Excellent

10 Oct 2023

Erika

Great location but rooms are uncomfortable.

Leisure Family

10/10

Exceptional

07 Oct 2023

RAJEEV

Hotel was located right in the heart of the city, lots of eating places close by. Walking distance to many tourist places to visit including river cruise! Hotel staff were helpful, however the rooms were on the smaller side, but very clean and modern

Leisure Partner

10/10

Exceptional

01 Oct 2023

Brian

The location was perfect, near the metro and busses and trolleys. The staff was friendly and attentive, the breakfast buffet was very nice with meats, breads, rolls, yogurt, cereals. Eggs, bacon, sausages, and the espresso machine had several options.

Leisure Family

10/10

Exceptional

01 Oct 2023

Angelica

Great option for location!

Leisure Partner

6/10

Pleasant

28 Sep 2023

Frederick

The location was right in the middle of all the action( Times square of NYC), yet there was no noise from the street, and we were able to have drinks right outside our door.
The breakfast was huge & good. Our room was VERY small....we had to climb over the bed to get at our suitcases, which had to remained closed. Other rooms of our traveling companions were not so small, and cost less.

Leisure Friends

8/10

Excellent

21 Sep 2023

kirstin

Great location

Excellent location to train and Metro. Very safe area. Staff are amazing! Breakfast was the best. Room was small, but fine for a couple. Room was modern and cute. Really love this hotel. Except that toilet has a sewer smell when flushed and the staircase also smelled like a sewer.

Partner

8/10

Excellent

09 Sep 2023

LINDA

Staff very helpful. Convenient to all area.

Leisure Partner

10/10

Exceptional

07 Sep 2023

Gary

Very convenient location and friendly staff.

Leisure Family

10/10

Exceptional

07 Sep 2023

Simona

Great stay and awesome location!

10/10

Exceptional

05 Sep 2023

Gary

Great location and within walking distance to major attractions, transportation, shopping and restaurants. Although room was a bit small, it met all our needs.

Leisure Family

8/10

Excellent

30 Aug 2023

Steven

Overall very nice place to stay right in the thick of everything

Leisure Partner