Name: Lisboa Carmo Hotel
Address: Rua Da Oliveira Do Carmo, 1-3, Lisboa, 1200-307, PT

10/10

Exceptional

25 Jul 2026

Brent

Great location, helpful staff, right in the center of everything. Room was just starting to get tired looking but still very nice.

10/10

Exceptional

07 Jul 2026

Philip

Central Location. Friendly staff. Very clean.

Partner

10/10

Exceptional

07 Jul 2026

Francisco

Perfect location if you want to be surrounded by restaurants and bars while still a few steps away from several iconic Lisbon sites. The staff was extremely helpful and professional. Enjoyed our time there, highly recommended

Partner

10/10

Exceptional

02 Jul 2026

Mia

Our stay in this hotel was wonderful. We stayed here both before and after our time in Lagos and the staff even remembered us when we came back the second time. The room was always clean and the beds very comfortable. We appreciated the personal touch to the service as well. The location was great and walkable to everything we wanted to do in Lisbon. Would definitely stay here again!

Friends

10/10

Exceptional

30 Jun 2026

Mario

Bien à l’exception d’une climatisation impossible à faire fonctionner adéquatement. On dirait qu’elle était limite à 24 degré dans la chambre après 2 nuits je me suis informé cela a été mieux. Il serait bien que cela soit ajusté quand les gens arrivent

Partner

10/10

Exceptional

28 Jun 2026

Christiane

Great staff. Nice room with Nespresso! Shower looked quite small but wasn’t so bad once in! I had to borrow a charger from the front desk as I only had a USB plug but luckily they had one. Really cute area to walk around and sit in a cafe.

Self

10/10

Exceptional

28 Jun 2026

Jorge

Very nice property with great staff and great location!

Family

10/10

Exceptional

25 Jun 2026

Ariel

Nice staff
Great location
Boutique hotel

Partner

8/10

Excellent

24 Jun 2026

Zhassulan

Very well maintained hotel. Super quiet and relaxing. We stayed during world cup and at night there where lots of screams and cheering outside, however inside room we cannot hear any noise from outside.

The only downside is limited breakfast.

Partner

10/10

Exceptional

22 Jun 2026

Lawrence A

We stayed three nights at the Lisboa Carmo Hotel after disembarking from our cruise ship. We arrived at the hotel very early in the morning (8:30 AM) and were delighted to find that a room was available for us. The staff at the front desk were very pleasant and helpful throughout our stay. We were very tired the first night so we had dinner at the hotel restaurant. I don’t remember what we ate but it was very good quality and our server was wonderful. Breakfast is included and it is excellent as noted by other reviewers. My only complaint is that the restaurant doesn’t open for breakfast until 7:30 so we were only able to enjoy it once during our stay at the hotel. Our room was clean and our bed was excellent. The room was a comfortable temperature with the air conditioning on but I recommend using the upright oscillating fan to improve air circulation. We weren’t able to get many international channels on the TV which appeared to be an Internet streaming platform. Everything in the bathroom worked well. Overall we were very happy with our stay at Lisboa Hotel Carmo!

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

AMREETA

The location was great! The hallway and rooms were unfortunately kind of dingy and old seeming. Bathrooms dated and needed some renovations. The staff were incredibly kind! I think it would be helpful for the hotel to post pictures of the hallways and rooms themselves and bathrooms so that future guests know exactly what they’re dealing with! Overall had a good time, they brought cute bath tub for our one year old and a tub for her for the bathroom - that was appreciated.

Family_with_children

10/10

Exceptional

10 Jun 2026

Antonina

The staff was super friendly and helpful! Thank you for arranging a last-minute airport car service! We loved the free espresso and water.

Partner

10/10

Exceptional

07 Jun 2026

Yana

Convenient location, big clean room, beautiful restaurant with very tasty dishes, and the best part - very nice, helpful and friendly staff. If I will go to Lisbon again I will book Carmo hotel again.

Family

10/10

Exceptional

31 May 2026

Jorge Augusto Aldair

We loved our stay at this hotel. Honestly, everything was wonderful from breakfast to room, to location. I am glad we chose to stay here

Family

8/10

Excellent

30 May 2026

Lina Janneth

My only problem was the super strong sewer smell especially at night time. I felt sick because of it. The staff was super careful cleaning and disinfecting as much as they could.

Partner

10/10

Exceptional

30 May 2026

Barbara

The property is in an excellent location. Very centrally located. The staff were extremely friendly and helpful! It was a perfect long weekend.

Partner

10/10

Exceptional

23 May 2026

Catriona Elizabeth May

All very good

Self

10/10

Exceptional

20 May 2026

Beverley

It was an amazing place to stay. Staff were extra friendly and seemed to go out of their way to make our stay memorable. Breakfast was very good with quite a bit to select from. You know they really give the rooms a good cleaning as they found an envelope with pins in it under the bed when they cleaned up and contacted us the next day to let us know and what we wanted done with them. We didn't use the Wi-Fi so can't comment on it. Great location for seeing the sites and close to the train station. Would highly recommend it.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Neil J

The add on breakfast was definitely not worth it. It was overpriced and poor quality. It was so bad I complained to front desk and they eliminated the charges for that. Kudos for the staff

Staff was helpful although they could use more training on concierge services . Their tourist info was a bit lacking

Partner

6/10

Pleasant

08 May 2026

Laura

A little lost in the translation in particular about setting up a private tour. It was only a private driver, no tour

10/10

Exceptional

02 May 2026

Anabela

Our stay was just perfect, from check in to the minute we left. Extremely friendly and helpful staff. Clean, well kept property. Very comfortable room. We loved the detail of the handwritten welcome note, the courtesy bottles of water in the room and the Nespresso coffee machine. The daily breakfast buffet that was included was top notch.
And let’s not forget the special Fado evening in the dining room. Superb! If you are looking to stay in a most historic and quaint part of Lisbon, this should be the hotel for you. Word of caution; good walking shoes require. This is the hilly part of Lisbon. Expect steep streets and lots of stairs. We hope to return soon!

Partner

6/10

Pleasant

29 Apr 2026

Regina

We were originally given a room that look like it still hadn't been upgraded even though the photos on Expedia showed upgraded rooms. We did have to sleep there overnight before they changed us to an upgraded room which made a big difference because the old room had white walls and very dirty carpet

6/10

Pleasant

29 Apr 2026

Patricia

Stayed at this hotel in the heart of the old town. The building has real character, which is charming, but our first room was dated with old carpet and plain white walls. They moved us the next day to a much nicer room with painted walls and wood floors. However, the plumbing was poor and the tub drained slowly. AC struggled to keep the room cool, and the tiny window offered only partial views of the alley and a distant castle. Location is perfect if you want to be surrounded by tourists, traffic, and busy waiters, but if you're seeking a quieter, more cultural experience, look elsewhere. Good for a budget high-end stay, but expect some quirks

Partner

8/10

Excellent

28 Apr 2026

Trina

Location was fabulous. Streets can be noisy but that's not uncommon for a city stay in a central location. So if you're a light sleeper I wouldn't recommend, even if you're on a high floor, it echos up very loudly. Modern slick and clean styling in the hotel and the team on reception were friendly and helpful. The restaurant looked good, but we didn't try it, nor the breakfasts. Aircon was dreadful, it blew out like a mouse fart and barely operated plus it wouldn't go below 18 degrees so it felt like 20+ degrees at all times in the room, a little uncomfortable! Cleaning function felt 'lazy' - they didn't come to the room until 4pm / 5pm each day which was right in the middle of us getting ready to go out for the evening after being out all day exploring. Had to ask for the cleaners to turn the room whilst we waited downstairs. Not ideal. The TV had several UK movie channels which was brilliant. We're heading back to Lisbon, and the area again soon as there's so much to explore.

Partner

10/10

Exceptional

22 Apr 2026

Cecilia

The lady at the breakfast was a bit rude when we arrived at 10.10 and the breakfast closed at 10.30. Other than that, al perfect

Partner

6/10

Pleasant

19 Apr 2026

Allison

Overall, this hotel is in a great location, and the front desk staff were extremely kind. Breakfast each morning was also very enjoyable.

My disappointment began when I entered my room and found a dirty, brown, wet towel hanging in the bathroom. It was on the same hook as the robes, which appeared unused. Because the robes were still tied, it seems likely that housekeeping didn’t take a closer look and therefore missed the towel hanging over one of them.

This raised a larger concern for me: if something appeared clean or unused, it may not have been properly checked or replaced between guests. That left me feeling uneasy about whether other items, such as towels and sheets, had been thoroughly cleaned.

I alerted management, and they promptly removed the towel and the robe. That evening, I returned to find an apology letter from a manager, along with a bottle of unlabeled sparkling wine in a bucket of water and a piece of cake. While the gesture was kind and appreciated, the cake had been sitting out, and the wine was unidentified. Truthfully, as I was traveling alone, I wasn’t particularly interested in having a full bottle of wine in my room.

Again, I do appreciate the thought behind the gesture, but I would have preferred a form of compensation that felt more practical or personalized.

Self

8/10

Excellent

18 Apr 2026

Marylene

Carpet in room is old needs change sometimes a little moldy smell , housekeeping not great
No refill on coffee or putting cups back in place after washing them
Location is amazing
Breakfast is great
Staff friendly

Family

10/10

Exceptional

15 Apr 2026

Geoff

This is a great hotel for exploring Lisbon! Nice rooms and high quality

10/10

Exceptional

15 Apr 2026

Nancy

Nice breakfast and great location. Really nice front desk staff.

Friends

10/10

Exceptional

05 Apr 2026

Margaret

Friendly staff, great breakfast, excellent housekeeping!

Partner

8/10

Excellent

05 Apr 2026

Ali

Great location. Amazing staff. Modest breakfast. Rooms bit dated / worn out in my view despite modern design

Self

10/10

Exceptional

02 Apr 2026

Margarita

My stay was fantastic! The hotel was clean, conveniently located, and the customer service exceeded my expectations. The staff was friendly and attentive, making the whole experience even better. I highly recommend it.

Partner

10/10

Exceptional

31 Mar 2026

Heather

A very lovely hotel and in a great location. The hotel and my room were very clean. The staff were excellent, professional and friendly. I strongly recommend this hotel.

Family

6/10

Pleasant

28 Mar 2026

Hemanth

Everything felt average

Family

10/10

Exceptional

23 Mar 2026

john

NA

10/10

Exceptional

19 Mar 2026

Samantha

Such a lovely hotel in a wonderful spot by the Largo do Carmo. Bernard, the concierge, was absolutely amazing. He actually called us to make sure we were comfortable. And the breakfast (and breakfast room) were delicious.

Partner

10/10

Exceptional

16 Mar 2026

Michelle

Clean rooms. Super friendly and helpful staff. Very accommodating. Excellent breakfast. Location was walking distance to a lot of sites. Will definitely recommend and will stay there again.

10/10

Exceptional

15 Mar 2026

Joan

Nice and clean. Friendly staff. Good value

10/10

Exceptional

15 Mar 2026

Carolyn

Easy to locate the hotel from public transport, close to lots of restaurants and attractions. The staff were very friendly and attentive.

Partner

10/10

Exceptional

15 Mar 2026

Joanna

Gentleman at the front desk was very accommodating. Made sure we had what we needed and proactive in offering advice and recommendations.

Family

10/10

Exceptional

13 Mar 2026

Jill

Location perfect, staff were very accommodating especially Bernardo who was a stand out and made the hotel feel like a nice home base to come back to, the breakfast was nice and the coffee was excellent, request a balcony room

10/10

Exceptional

10 Mar 2026

Jacqueline

Great location!

10/10

Exceptional

07 Mar 2026

Hilary

Couldn’t ask for more and would stay here again. The room was lovely, with little extras including robe and slippers. Comfortable bed and expensive sheets. Excellent service and they even had a room ready for us when we were only expecting to drop off our bags after an early flight and arrival. Fantastic location, yet quiet for a good nights sleep.

8/10

Excellent

07 Mar 2026

Deryk

Great location—within easy walking distance of most attractions and the train station. The rooms are a bit small but comfortable. Note that not all rooms have bathtubs, so be sure to request one if that matters to you, as ours did not include one.

Our main issue was with housekeeping service. When we returned from a long day trip after 3 p.m., our room had not yet been cleaned. We called the front desk and asked if we could step out for a drink while the room was serviced over the next half hour, and they agreed. However, when we checked back, the room still had not been cleaned.

At that point, a housekeeper came down and had a loud disagreement with the front desk in front of us, with some comments seemingly directed at us about patience. We were then told the room would be serviced only after the housekeeper took a break, which was disappointing after a long day out. To their credit, it was done quicker with a more receptive housekeeper.

Partner

10/10

Exceptional

05 Mar 2026

Kevin

Enjoyed the hotel - Great location and restaurant on main floor was great (had breakfast included in our reservation))

8/10

Excellent

04 Mar 2026

Edmond

Positive: there were Shops & restaurants near-by.
Negative : Hotel located on very narrow street, hard to navigate to by car/taxi; steep street - many steps to climb to get back to Hotel from the main square attractions and restaurants.

Partner

6/10

Pleasant

03 Mar 2026

andrzej

difficult access, clean room but needs some updating. The bathtub water fixture difficult to use.

Partner

10/10

Exceptional

02 Mar 2026

Noam

Centrally located, fantastic boutique hotel with great service and hospitality. The hotel manager Mr Ricardo Salvador treated us with the most warm and caring attention. We recommend Hotel Carmo Lisbon wholeheartedly!

10/10

Exceptional

23 Feb 2026

Karen

Great location and excellent breakfast that we purchased in addition to our stay!

Partner

8/10

Excellent

20 Feb 2026

Jing

The hotel is in a good location across from the famous Carmo Convert. But it took me a long time to find it the first time I came out from Rossio Metro Station. Part of it is because the streets are hilly and intertwined. Our room is clean and comfortable. The best part is the breakfast that has many choices and staff are super helpful and courteous. One disappointment was the check in. The front desk lady seemed to forget that I have been waiting in the dinning for a long time.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Sally

Staff were great ! Rooms very clean and breakfast good as well

Friends_and_family Friends

10/10

Exceptional

04 Feb 2026

Robert

Excellent staff, great location and very comfortable room.

Leisure Self

10/10

Exceptional

28 Jan 2026

Ana

Staff was incredible. Room and location were great. Service was great. Highly highly recommend

10/10

Exceptional

22 Dec 2025

Keyla

What a clean and beautiful hotel. Location is a plus. The room was spacious and romantic.I got the room with view and was breathtaking. Staff was super attentive. Breakfast is included and it was not the typical continental breakfast you find in some Europe hotels. This was a complete buffet. Totally recommended

Leisure Self

10/10

Exceptional

22 Dec 2025

Bryan

All.good
Carpet smell deodorant too strong

Partner

10/10

Exceptional

21 Dec 2025

James

A lovely hotel, great service, centrally located. A safe bet!

Friends_and_family Friends

10/10

Exceptional

09 Dec 2025

Lynne

Room spotless breakfast fabulous staff very courteous

10/10

Exceptional

09 Dec 2025

Sabrina

The hotel is perfectly located—right in the heart of Lisbon, close to shops, restaurants, and the metro, yet wonderfully quiet at night with no disturbance from the street. The property itself is spotless, modern, and offers an excellent breakfast to start the day. What truly sets this hotel apart, however, is its remarkable staff. Every team member goes above and beyond with genuine kindness, professionalism, and dedication, making guests feel not just welcomed but truly cared for. Their warmth and attentiveness create an atmosphere that feels both personal and memorable. I wholeheartedly recommend this hotel and will certainly choose it again on my next visit to Lisbon.

Leisure Self

10/10

Exceptional

30 Nov 2025

James

Staff were great, lovely room

Partner

10/10

Exceptional

29 Nov 2025

roni

Clean

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Dennis

Location was excellent, close to many restaurants and shops, also close to train station, staff was very courteous, restaurant was excellent.

Partner

10/10

Exceptional

14 Nov 2025

Elizabeth

The location was fabulous! Right next to a lovely square with outdoor cafes and a quick walk to everything. The room was small but perfect for me. I enjoyed the fluffy bathrobe, nice view from the balcony, water in the room, and delicious breakfast each morning... The staff was welcoming and helpful. I would definitely stay here again!

Leisure Self

6/10

Pleasant

11 Nov 2025

Deon

Did not have WiFi and had to use it in lobby to work. The room did not look like the pictures, unsure if some rooms have been updated, ours was not.
Clean, comfortable bed, good breakfast

10/10

Exceptional

10 Nov 2025

Martha

Our breakfast was NOT free. It was quite expensive but variety was wonderful. Room
Was very clean and comfortable. The front desk/ reception staff were FANTASTIC—very helpful with everything including meal reservation with Fado, how to get to various attractions and shops and even with plane check in and taxis.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2025

Amy

Everything you’d want in a hotel if you’re planning a weekend away to explore Lisbon - the rooms, staff, breakfast and location were all fantastic and the little touches (delivering a cupcake to our room on Halloween, the concierge waiting outside with an umbrella while it was raining) were unexpected but appreciated.

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Andrew

Great location - excellent breakfast

Business

8/10

Excellent

07 Nov 2025

Genia

Das Zimmer, das Personal und die Lage

Leisure Partner

8/10

Excellent

03 Nov 2025

Jane

Lovely stay at Porto , close to every places you’d want to see. Great breakfast. Staff are helpful.

Leisure Partner

8/10

Excellent

03 Nov 2025

Nicolas

Outstanding location close to many of the attractions, key public transportation (tram, train and metro). The staff was super friendly and helpful!! Always smiling and in solution mode. Superior breakfast with lots of choices. The only point that requires some attention is the amenities (like the bathroom). . Aside from that, superior hotel. Recommend and will come back.

Partner

10/10

Exceptional

02 Nov 2025

Paul

Amazing location, great room, incredible staff. We could not be happier with our stay and hope to return soon.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Attique

Great staff, clean room and excellent location.

Partner

10/10

Exceptional

02 Nov 2025

Carol Ann

Great staff; friendly, very helpful. Clean room. Big screen TV with Netflix.

Leisure Family

10/10

Exceptional

31 Oct 2025

Abigail Jane

Everything was excellent, friendly staff, brilliant location and delicious breakfast. A great place to stay

Leisure Self

10/10

Exceptional

30 Oct 2025

Clara

Great hotel,friendly staff. Perfect room and location

Partner

10/10

Exceptional

30 Oct 2025

Steven

Everything about this quaint hotel is first-rate, and the staff makes you feel welcome immediately. The small lobby is clean, the lifts are a good size, and the rooms are Euro-modern.

It is superbly situated with easy access to Bairro Alto, a score of cafes, Plaza Luís de Camões, Santa Justa Lift to access Plaza Dom Pedro IV, and the Bica Funicular to access the waterfront. Also, the Rossio Railroad Station is just a few blocks downhill with several trains per day directly to Sintra.

The front desk staff and restaurant manager were superb and were genuinely interested in providing us with the best experience. We will definitely be back.

Partner

10/10

Exceptional

28 Oct 2025

MICHAEL

Location, room and staff was excellent

10/10

Exceptional

27 Oct 2025

Christine Goyon

Yes

Leisure Partner

10/10

Exceptional

24 Oct 2025

Michael

Superb hotel, staff, food, location, bed, shower

Leisure Partner

6/10

Pleasant

20 Oct 2025

Anand

Rooms were clean and staff were very helpful at the reception. House keeping was not upto the standards expected. Breakfast was limited and hot dishes like bacon, eggs, sausages etc were very cold. No proper supply of tea and coffee packets in the room. The cups were tiny for morning tea.

Partner

10/10

Exceptional

18 Oct 2025

Lisa

The breakfast was simple and delicious. There was a good variety of food and the dining room is lovely.

Leisure Partner

6/10

Pleasant

14 Oct 2025

John

The hotel location was excellent. The rooms were clean & comfortable, and the staff was courteous. And the breakfast that was included was very nice and had a wide number of options.

Our disappointment arises because the photos & description of the room reserved did not match what we were given upon arrival. We reserved a Deluxe Double Room (Castle/River View). The photos of such rooms appearing on the Hotels.com site all show bright rooms with large windows and/balconies. Our room (#407) was dark and had only a very small window (~1.5 ft X 2.5 ft) crammed into a corner, behind a desk. While it’s true that one could see the castle if they shoved themself in between the wall and the desk, and craned their neck to look outside, the marketing photos do not accurately portray the room provided. When I brought our disappointment to the manager, he was courteous but explained that marketing photos cannot be relied upon and no other rooms were available. He also stated their affiliation was with Expedia, not a hotels.com, so he was unable to explain any inaccuracies that maybe be present. Additionally, no hairdryer was provided despite being described as an amenity on Hotels.com when our reservation was made.

We are frequent users of Hotels.com and have relied heavily on the site for our vacations over the last many years. We’ve never run into such an issue before. While we very much enjoyed our recent visit to Lisbon, this experience was quite disappointing.

Partner

10/10

Exceptional

12 Oct 2025

Yared Feleke

Shops are nearby. Bar was well stocked. The staff is very friendly. Close to every thing. I highly recommend this hotel. You will not be disappointed.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Timothy

We stayed for 7 nights. The room was large, for Lisbon, and the bed huge! The bottle of mineral water was replaced every day and the Nespresso machine was restocked with capsules too. It was clean, pleasant and quiet.

However, on the first morning, we reported an issue with the shower being broken which prevented us from being able to stand under the shower head and this was not resolved until the 7th evening. We had no bath towels one day and I didn’t notice this until after I’d used the ‘shower’ and had to dry myself with a robe and a hand towel. We also spent two days with no tissues. Indeed, one evening we found the tissue box dismantled and left empty for the second day.

Yes, these are First World problems but they’re not acceptable for such a class of hotel for which we’d paid a premium price. The breakfast was reasonable although I found the hot buffet to be lukewarm most days.

Would I stay there again? It’s doubtful - the previous 5 times we’d been to Lisbon in the previous 5-6 years, we’d always stayed at a particular hotel of the same class in Baixa but fancied a slight change of scene this time. It was worth a punt and the slight change in location.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Manoj

The room was clean, and the staff was really helpful! They packed us some boxed breakfast when we had some early morning trips :-) Overall great location, good rooms and ameneties !! really a great hotel :))

Leisure Partner

8/10

Excellent

06 Oct 2025

Donna

Good hotel. Convenient, nice neighborhood. Pleasant stay.

Leisure Friends

10/10

Exceptional

05 Oct 2025

Anne

A wonderful view of the archaeological Carmo Convent Museum.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Lori-Anne

Clean and central to restaurants, shops and many tourist highlights. Great for walkers. Friendly and helpful staff. Delicious breakfast. Would highly recommend

Leisure Partner

10/10

Exceptional

03 Oct 2025

Robert

Very convenient location , walkable to many tourist areas.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Christopher

Excellent staff, very friendly, great location

Leisure Self

10/10

Exceptional

28 Sep 2025

Wilfredo S

Had a great stay and a very helpful staff that made our trip wonderfull
They gave my wife and an champagne and a large chocolate cupcake for our anniversary
Thank you Lisboa Carmo Hotel

10/10

Exceptional

23 Sep 2025

Royce

This location was amazing, I will definitely be back. The staff was so kind and helpful. The room and bed were comfortable. I enjoyed my stay here very much.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Kim

Staff were very friendly and we felt really looked after during our stay. The hotel breakfast was very nice with a large selection of fruits cheeses and pastries every morning. Hotel is very well situated for Rossio train station. Lots of bars and restaurants are in easy walk.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Syed

Very nice central location!

Family

10/10

Exceptional

15 Sep 2025

Jasmina

Clean hotel with excellent staff ! Walkable from the city centre in the quiet area!

Leisure Family

10/10

Exceptional

10 Sep 2025

Lisa

It was on a quiet street but very close to restaurants, sites, and shopping. The staff was great, helpful, and professional. The only downside was that we stayed in an unrenovated room with no Netflix.

Leisure Friends

8/10

Excellent

10 Sep 2025

Michelle

It was nice.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Eugenia

Excellent location, super friendly staff, access to parking nearby, nice quiet room, great beds.