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BED AND BREAKFAST
Breakfast is included with your stay.
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Home2 Suites By Hilton New Albany Columbus
Columbus - OH · United States
5095 Forest DriveView location
8.6/10Excellent327 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort9.0/10 9.0
Condition9.0/10 9.0
Neighborhood8.6/10 8.6
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Home2 Suites By Hilton New Albany Columbus
The following services and amenities are available: Business Center, Fitness Center, breakfast, and a pool. Whether you are visiting New Albany on business or leisure, our Home2 Suites by Hilton New Albany Columbus hotel is conveniently located near office parks, dining, and attractions.
Explore the vibrant entertainment district at Easton Town Center or visit nearby Ohio State University, less than 20 miles away. Unwind after a day of work or travel in our spacious, homey suites.
Both studio and one-bedroom options include a fully equipped kitchen with full-size appliances, a sofa bed, free WiFi, and movable furniture for your convenience. Watch a movie on the HDTV and rest easy on the comfortable bed. Bring your pets along too for a small non-refundable fee!
Begin your day with free hot breakfast favorites, from eggs and fruit to oatmeal and yogurt. Fresh coffee and tea are available around the clock, and you can stop by our Home2 MKT® store when you need a snack.
Show less
Take a dip in our indoor pool or keep up your routine in our Spin2 Cycle fitness center. Our outdoor patio is a great place to catch up with friends around the fire pit and cook on the barbecue grills.
The hotel provides stayover housekeeping services by request only; please ask a front desk associate for scheduling or more details.
With a stay at Home2 Suites by Hilton New Albany Columbus in New Albany, you'll be within a 15-minute drive of Easton Town Center and Hayley Gallery. This hotel is 13.9 mi (22.4 km) from Polaris Fashion Place and 16.7 mi (26.8 km) from Historic Crew Stadium.
Make yourself at home in one of the 107 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. 49-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No alcohol served onsite
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 250.00 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Hayley Gallery
1.6 km / 1 mi
New Albany Links Golf Club
2 km / 1.2 mi
New Albany Links Country Club
2 km / 1.3 mi
The New Albany Country Club
2.6 km / 1.6 mi
Bevelhymer Park
3.4 km / 2.1 mi
Rose Taylor Dryer House
3.4 km / 2.1 mi
Rocky Fork Metro Park Dog Park
3.4 km / 2.1 mi
Eagles Stadium
3.5 km / 2.2 mi
Wexner Community Park
3.5 km / 2.2 mi
Ryan's Grove
3.5 km / 2.2 mi
The Golf Club
3.8 km / 2.4 mi
New Albany wetland and nature preserve
4 km / 2.5 mi
Columbus Metropolitan Library
4.1 km / 2.5 mi
Rose Run Streamside
4.1 km / 2.5 mi
Ealy House
4.2 km / 2.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Number of floors (main building): 4
- Double rooms: 18
- Suites: 100
- hotel
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Clothes dryer
Show 6 more facilities & services
- Grill/BBQ
- Highchairs
- Indoor freshwater pool: 1
- Breakfast
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 30 m²SUI.H6-KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toaster
- Wi-fi
- Wheelchair-accessible
- Centrally regulated air conditioning
Facilities with extra charge
- Wake-up service
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchenette
- Internet access
- Radio
- TV
- Hairdryer
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Alarm clock
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE Accessible KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Room amenities
- Toaster
- Wi-fi
- Wheelchair-accessible
- Centrally regulated air conditioning
Facilities with extra charge
- Wake-up service
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchenette
- Internet access
- Radio
- TV
- Hairdryer
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Alarm clock
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 30 m²STU.2Q
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Toaster
- Cable TV
- Ironing set
Show all 12 amenities
- Kitchen
- Kitchen utensils, plates & cups
- Shower: 1
- Bathroom: 1
Facilities with extra charge
- Fridge
- Desk
- Toiletries
- Dishwasher
- Satellite TV
- Tea and coffee making facilities
- Microwave
- Kitchenette
- Internet access
- Radio
- TV
- Hairdryer
- Alarm clock
- Wake-up service
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Room amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Toaster
- Cable TV
- Ironing set
- Kitchen
- Kitchen utensils, plates & cups
- Shower: 1
- Bathroom: 1
Facilities with extra charge
- Fridge
- Desk
- Toiletries
- Dishwasher
- Satellite TV
- Tea and coffee making facilities
- Microwave
- Kitchenette
- Internet access
- Radio
- TV
- Hairdryer
- Alarm clock
- Wake-up service
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE KING BED NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO NON SMOKINGSTUDIO • NON SMOKING • 1 Bedroom • 30 m²STU.NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 30 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toaster
- Wheelchair-accessible
- Centrally regulated air conditioning
- Wi-fi
Facilities with extra charge
- Toiletries
- Fridge
- Kitchenette
- Internet access
- Radio
- TV
- Hairdryer
- Alarm clock
- Tea and coffee making facilities
- Microwave
- Wake-up service
- Desk
- Satellite TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE KING BED ONE BEDROOM
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Room amenities
- Toaster
- Wheelchair-accessible
- Centrally regulated air conditioning
- Wi-fi
Facilities with extra charge
- Toiletries
- Fridge
- Kitchenette
- Internet access
- Radio
- TV
- Hairdryer
- Alarm clock
- Tea and coffee making facilities
- Microwave
- Wake-up service
- Desk
- Satellite TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 30 m²STU.KG-NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
- Wi-fi
- Toaster
Facilities with extra charge
- Hairdryer
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Microwave
- Fridge
- Kitchenette
- Internet access
- Radio
- TV
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO KING BED NON SMOKING
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-NM
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
- Wi-fi
- Toaster
Facilities with extra charge
- Hairdryer
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Microwave
- Fridge
- Kitchenette
- Internet access
- Radio
- TV
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 30 m²SUI.H6
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toaster
- Centrally regulated air conditioning
- Wheelchair-accessible
- Wi-fi
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Internet access
- Kitchenette
- Fridge
- Microwave
- Tea and coffee making facilities
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Room amenities
- Toaster
- Centrally regulated air conditioning
- Wheelchair-accessible
- Wi-fi
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Internet access
- Kitchenette
- Fridge
- Microwave
- Tea and coffee making facilities
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²STU.2Q-NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO TWO QUEEN BEDS NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q-NM
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 30 m²STU.H6
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Toaster
- Wi-fi
Facilities with extra charge
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Room amenities
- Wheelchair-accessible
- Toaster
- Wi-fi
Facilities with extra charge
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 30 m²SUI.H6-1
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
- Wi-fi
- Toaster
Facilities with extra charge
- Fridge
- Hairdryer
- TV
- Radio
- Internet access
- Kitchenette
- Microwave
- Tea and coffee making facilities
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
- Wi-fi
- Toaster
Facilities with extra charge
- Fridge
- Hairdryer
- TV
- Radio
- Internet access
- Kitchenette
- Microwave
- Tea and coffee making facilities
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 30 m²STU.H6-2Q
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Centrally regulated air conditioning
- Wi-fi
- Toaster
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Internet access
- Kitchenette
- Fridge
- Microwave
- Tea and coffee making facilities
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites By Hilton New Albany Columbus
STUDIO Accessible-Two Queen Beds
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2Q
Room amenities
- Wheelchair-accessible
- Centrally regulated air conditioning
- Wi-fi
- Toaster
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Internet access
- Kitchenette
- Fridge
- Microwave
- Tea and coffee making facilities
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Home2 Suites By Hilton New Albany Columbus
100
reviews shown
Kelly
Everything was wonderful as always. This was our 4th time there. Staff always helpful and so nice!!!
Tracy
Stay was amazing! Everything was super clean, including room, lobby, gym. Staff was exceptional!
The
The
Patti
Wish they had a hot tub, but pool was nice. Loved the continental breakfast but wish they would have had more fruit options.
Edward R.
Nice place. Clean. Good breakfast. Staff helpful. Workout room ok.
Heidi
This hotel canceled my stay with less than 24 hours notice leaving me nowhere to stay. No one even notified me! If I hadn’t calmed the hotel to make a request, I wouldn’t shown up with no place to stay! And hotels.com was useless in finding a replacement. Do not book this unreliable hotel unless you have a backup plan.
Brian K
My wife and I were very UPSET with our reservation being canceled when we arrived at the hotel after driving for 3 hours to attend to some business while on Columbus
Our reservation was confirmed and the canceled due to a concert at Ohio State.
NOT SATISFIED AT ALL
Our reservation was confirmed and the canceled due to a concert at Ohio State.
NOT SATISFIED AT ALL
Jessica
Very clean. Lobby and rooms smelled good. Had a nice fire pit we enjoyed for a few hours. Kids loved the pool. Would definitely stay again if in the area.
Patti
Shampoo was empty and no lotion
sarah
We have stayed here several times. The cleanliness was spotless. The only trouble we had was the people above us had little kids that were doing laps and body slamming the door or each other on the floor. We trued knocking on the ceiling after 90 minutes and it got worse. We then went to the front desk and Management said they would not step in until after 10pm.
Chantal
Room was spotless. Staff was amazing. Highly recommend!
Karen
Staff were very kind and pleasant. Room was clean and beds comfortable . A refrigerator and microwave and dishwasher in the room pool was clean and indoors . Breakfast was very ice with slot of choices .
Roger
Great one night stay in extended stay.
Staying for a night out of the home. Saturday night was comfortable and quiet.
Joshua
Great stay
Verified traveler
Ants
The room had ants in the bathroom, in the bed and all over.
We express the concerns and they did not get us a new room due to being full. They offered to change the sheets.
When we checked out we were offered a 1 night comp but they could not because we booked through hotels.com
We express the concerns and they did not get us a new room due to being full. They offered to change the sheets.
When we checked out we were offered a 1 night comp but they could not because we booked through hotels.com
Lois
Overall it was a great experience. The staff was very friendly and courteous. The breakfast was great and offered a good selection of breakfast foods.
Candice
Wonderful stay!
Brian
Great room for 3 adult and 3 kiddos
Great hotel, beds are firm with lots of room. Wish the breakfast had more variety. Great breakfast but after 7 of them being mostly the same would have been nice with bacon and different potatoes.
Carl
Very clean and hospitable. Bob is a one of a kind! I would go out of my way anytime to stay at one of his establishments!
Marcos
All very clean
Deborah
Best Shower Ever!
The room was huge and, while a bit worn, was clean and had tons of surface area. The shower was the best we have ever had in a hotel - wonderful!! The front desk and breakfast staff was friendly, welcoming, efficient and knowledgeable.
Krista
Clean and Comfortable
The room was very clean and comfortable, great work space and the breakfast was good. Staff were very kind and personable.
Nicholas
My husband and I and some family stayed here for the week of Christmas and it was great . Super friendly , nice staff , clean and very Accommodating to us and our two pups . Will be back and highly recommend .
michael
Very clean and very friendly staff
Jill
I called the front desk and no one answered and then I went to the front desk to help
Me and no one was there. I slept with my winter coat on and it was absolutely freezing cold in my room.
Me and no one was there. I slept with my winter coat on and it was absolutely freezing cold in my room.
Verified traveler
Our stay was very comfortable everyone was very helpful. Our room was very clean and would definitely stay here again.
Karen
Mayden G was the very best. Friendly and efficient.
Philip
Very clean, we had an abundance of towels, pull out bed was fairly comfy for the kids, coffee was strong all good. We were in town for a family reunion and had other family in the hotel. It was nice to have areas where we could get together.
Kristy
Wished they had more washers as this is an extended stay but LOVED this location
Jeffrey
Very roomy and nice facilitie
Savannah
Second day, staff was terrible. Calling the police on children, threatening to kick people out. Very rude and nasty. Would never go back.
Barbara
Wonderful
Linda
Great
Mark
Great hotel -- no maid service
Very nice hotel. Everything was great except for no maid service during entirety of 3-night stay.
Sara
Nice job
It was clean and there were no issues.
William
Great Place to Stay
Second stay here in 3 weeks. We were in town for a wedding and then stopped back here on our way home from the eclipse in Indiana. Very nice hotel.
Erin
Everything was amazing!
William
Super Nice Stay!
Super nice hotel. Room had a kitchen, pull out sofa and king size bed. Nice breakfast offerings and good snack area available.55\" big screen was nice too. Outdoor fire pit is a nice touch as well. We'll be staying here again soon.
Erin
This was a VERY nice hotel. I felt like we got a great deal for an amazing stay. The rooms are almost like apartments and the staff was so kind! Very clean place.
Chandra
Give them a try
I absolutely love this hotel. They always make me feel welcomed and it’s always so clean.
Nicole
We had a great stay. It was just overnight for a cheer competition, but it was a decent price, and it was in a nice location.
Chandra
Love it here
I love this hotel. They are always very helpful, the rooms are always clean and I it’s just an overall great experience.
Ernest
Wish all hotels are like this
Very clean, convenient & reasonable hotel. We visited friends in Alexandria & this is only a few minutes away. Gas station, grocery stores near as well.
Breakfast is wonderful. A+
Breakfast is wonderful. A+
Andrea
Nice hotel. Friendly staff. Good room for us and our dog.
Lyle
Great Hotel
Great experience! Rooms were clean and staff very friendly and helpful. The hotel is near many restaurants and others amenities in offered in the Nee Albany, Easton, Polaris areas.
Laurent
Good
Verified traveler
Meh
Not clean and there were several rooms that someone had very clearly tried to break into.
Verified traveler
Will never use hotel.com to book. Just use Hilton.
The staff was amazing at the desk. I had a major issue with my room 412 on the first night. After the front desk , Sarah I think check my room se apologized. It was so loud and vibrating non stop. I only slept 2-3 hours. I was then told they could not do anything for me because I booked through hotels.com.
Maria
Comfortable, issues only with tv and streaming, very slow. Breakfast could be extended to 10am.
Tammy
The hotel was nice but water system not working for 6-8 hours both days…morning through 5 or 6 pm.
Shawn
We stayed in a King Size suite for two nights on a Saturday through Monday. The room had a spacious fridge with a freezer, large microwave , wet sink, couch and desk.
Rebecca
Definitely stay here
Nicole checked me in and was so warm and friendly. She explained everything to us and is a wonderful person.
Lewis
Nice
jennifer
Itcis near where I used to live
Linda
Great location, clean and nicely decorated. We love staying at Home2’s.
Daniele
The staff was really friendly. They really made us feel at home. The beds were comfortable, and the rooms were roomy and quiet. The saltwater pool looked great although I didn’t get a chance to use it.
Kim
They were willing to let us sign in to our hotel early. Great service at the pool. Very good accommodations.
Amber
Staff was very friendly and welcoming, from front desk to morning breakfast set up crew. Room was bright and cheerful, and spacious. Very good experience overall.
Verified traveler
Super clean, friendly staff, good location, and has all the features you would be looking for!
DAVID
The bathroom pocket doors do save on space, but they slide back open by themselves. There's no way to keep them closed while you're using the facilities.
Large pool was great for the kids, but there's no spa tub for adults.
Large pool was great for the kids, but there's no spa tub for adults.
William
We stayed in a 1 bedroom suite. The pocket sliding doors to the bathroom were not hung right and slanted so that they wouldn't close properly thus leaving a gaping hole toward the bottom of the door. This would have been a huge problem of bathroom privacy if we had anyone with us! The air conditioner unit would constantly blow air even if the unit was turned off. It drovw me crazy!
The bed and pillows were comfy, and it was nice to have a full sized refrigerator and microwave in the room.
The bed and pillows were comfy, and it was nice to have a full sized refrigerator and microwave in the room.
Keith
I can't say that there was anything that we did not like but the interior decorator needs to take a class on interior decorating. The overall feel of the wall and floor covering is not inviting at all. Mismatched colors, patterns and the bathroom wall paper is just plain ugly. What we did love about the property was the staff and breakfast was wonderful. Our every request and question was met with warm smiles and courtesy. Thank you for a wonderful stay. We will stay again for the location.
Rene
Staying again!
Alaya
Great service and stay
James
Clean, convenient facility
Ashley
The sheets on our pull out couch where still dirty. You could tell they hadn’t been changed. When I called down to ask if they could bring new sheets they said I would have to get them myself. At this point, it was bedtime and we had all gotten changed already. I went down stairs and there were two employees sitting there on their phones that just pointed to the sheets that I had to change myself. Not even a “sorry”. There were a few other minor things, but this really disgusted us.
Mary
loved everything, the breakfast could be longer
Sharon
After staying there many times for work, this was the most unpleasant stay. The sheet smelled of perfume like they had not been changed. The dishes in the dish washer were dirty.
I don't think I can go back as I have lost faith in their abilities, although the front desk is always pleasant, and they did correct the situation, I should have never been assigned a room that was not cleaned from the previous occupant.
I don't think I can go back as I have lost faith in their abilities, although the front desk is always pleasant, and they did correct the situation, I should have never been assigned a room that was not cleaned from the previous occupant.
Bingzhi
Excellent
Raymond
One person at the check in desk gave me some discomforting answers when I was locked out of my room while staying at this hotel. I wasn't appreciated by her attitude when I asked for help with my digital key card. I made it clear that I would never stay at this Home 2 hotel ever again. Yours truly a loyal customer with Hampton Inn since 2008
Michelle
Unexpedte
When my son arrived and checked into his room on Saturday he noted there were crumbs in the bed and hair. He went to the front desk to tell them. He was given the linens to change himself which he should not have had to do in the first place. My daughter also had her own room. when she opened the sleeper sofa it was filled with crumbs and a plastic bag.
Deborah
Absolutely beautiful hotel. Will most definitely look for these more often.
Sankar
My son twisted his ankle and we requested Expedia and the property to move the reservation by a night. Expedia wanted to charge $185 and the hotel refused saying it was done through Expedia. Very poor attitude and customer service disguised under the carpet of “rules!” Would never stay at a Hilton and will stop using Expedia in the future.
Leslie
I did enjoy the nice large space. Thank you for your hospitality
Thomas
Place was spot on, clean comfortable and quiet
Pamela
The decor was something I could not figure out. Retro? Dorm Room? Left overs from other facilities? Not pleasant or relaxing. Glad we were there just 1 night.
The breakfast was a very good selection.
The breakfast was a very good selection.
Rebecca
I booked a suite, RM431, for five days. Monday, 05/30 through 06/03. The day I arrived, Monday, 05/08 around 3pm there was a young lady at the front desk and she was awesome. She was helpful, super friendly, and extremely patient with the issues I was experiencing. I dropped my luggage in my room and left to get food supplies for the week. I returned around 9pm wanting to go to bed because I had to be up around 4am. Instead, I called the front desk to requested a mop and what I was brought was a joke. The floor of the bathroom and kitchen were so nasty that my slippers kept sticking to the floor. The bottle of sanitizing spray which was only a third of the way full, and the Swiffer type mop with a cloth pad did not help at all. I kept having to rinse the pad out by hand. When I sprayed the floor with the sani spray, whitish spots would show through the grime on the floor. There was food left laying on the floor from the previous occupants. The bathroom mirror was disgusting as well as the sink and faucet. There was hair stuck to the mirror. The refrigerator had hair inside of it. The microwave was dirty inside and out. The full length mirror in the bedroom was nasty as well. There were grimy hand prints all over it. I had no little bags for the ice bucket nor did I have paper towels. The list goes on and on. The elevators were extremely nasty. It did not appear that anyone had simply wiped down the doors or the buttons or the walls. For 2 days I asked to have my room cleaned!
ekaterina
I was very disappointed in my stay because the of the lack of cleanliness. When I walked into the room I noticed that there were crumbs on the carpet and finger/hand prints on the mirror. However that was nothing compared to the awful body odor smell that was on the bedding. The thin sheet seemed clean (I hope), but the actual comforter smelled like the inside of a burly man’s armpit. Unfortunately by the time I laid down and realized this, my 1 year old daughter had already gone to sleep and I didn’t want to wake her with having new bedding arrive, so I just put on a jacket and slept with just the thin sheet to cover me. I was very disappointed.
Barbara
Well maintained,friendly staff
Verified traveler
Our room wasn’t cleaned well- but we are working with management to receive points to give this Hilton another try.
terry jill
Clean, quiet place to stay for the night. Limited dining options in the immediate area.
Carl
We had to ask for towels and sheets for the sofa bed. Otherwise, it was a pleasant accomodation.
Diana
BEST STAY EVER!!!
We were in town for a wedding and our hotel was so central and comfortable!!
The room was excellent with large bathrooms, very functional kitchen, and the beds were so plush!!
My entire family was very happy to have stayed at Home 2 Suites and will definitely be back!!!
The room was excellent with large bathrooms, very functional kitchen, and the beds were so plush!!
My entire family was very happy to have stayed at Home 2 Suites and will definitely be back!!!
Susan
The soap and shampoo dispensers were both empty. Also Kleenex only had two tissues left. Glasses from dishwasher did not seem very clean. All staff we encountered were very nice.
Kim
A very clean and friendly hotel. Would definitely stay here again. Very roomy rooms.
Bill
Size amenities cleanliness ease of check in
Caren
I found my stay met all my needs, clean, comfortable, convenient, quiet, and very nice. I would definitely stay there again. I was almost deterred by some other reviews. I think we all need to remember we are moving out of an unprecedented time with the pandemic and now labor shortages. Things may never be how they once were but they can still be very good.
Susan
Very nice hotel. I will make this my “go to hotel “ whenever I come back.
Francis
Hospital right across the street.
Verified traveler
Appearance wise it was great. Spacious. They had wifi though not secured. Lots of sanitizing stations. Covid safety processes were practiced. Its a modern facility.
Customer service was poor. I had a bad experience. A simple situation which I later found out was caused by a computer problem resulted in my being checked out without notice. My room was fully paid 4 for 3 nights. One of the questions I was asked after reporting my key did not work was....are you sure you are at the right hotel?
After getting the keys to work about 45 minutes later, I found an additional charge by the hotel. The receipt clearly showed that. The manager said it was not their system to call the merchant. Hotel.com promised the charges will be reversed as they had spoken to that manager.
Charges have yet to be reversed. 2nd day, the key did not work again. They fixed it. Otherwise it was an 3 star hotel. Safe. They dont clean unless you request. I would have given them a rating of 4 out of 5 If not for that problem and poor customer ettiqute.
They need knowlegeable customer service Staff at the hotel who are people friendly.
Customer service was poor. I had a bad experience. A simple situation which I later found out was caused by a computer problem resulted in my being checked out without notice. My room was fully paid 4 for 3 nights. One of the questions I was asked after reporting my key did not work was....are you sure you are at the right hotel?
After getting the keys to work about 45 minutes later, I found an additional charge by the hotel. The receipt clearly showed that. The manager said it was not their system to call the merchant. Hotel.com promised the charges will be reversed as they had spoken to that manager.
Charges have yet to be reversed. 2nd day, the key did not work again. They fixed it. Otherwise it was an 3 star hotel. Safe. They dont clean unless you request. I would have given them a rating of 4 out of 5 If not for that problem and poor customer ettiqute.
They need knowlegeable customer service Staff at the hotel who are people friendly.
Christine
I didn’t like the fact that the first room that we were given had a bathtub when it was supposed to have a shower. Switched rooms and was given a key to an occupied room. Walked down the hall and almost got attacked by two German Shepherds coming out of another room. Ended up with a third room that turned out to be OK other than hearing dogs barking all night. Will not return
Teri
Our room had not been cleaned. Bed was used, towels used, trash not emptied.
Michael
Very nice and new property!
Very nice and new property! This was my first experience at a Home2 and it was a good one. I love Hilton's phone/key access app and really enjoyed the continental breakfast, fitness center, and large studio-like apartment/hotel room.
Kendra
The rooms need to be cleaned a bit better. I know it’s difficult with dogs, but my dogs caught kennel cough while staying there.
Helen
Very nice place. Rooms were large and beautiful. Disappointed pool wasn’t available breakfast was good. Lady was very sweet and kind. Nice comfortable overall
KATHLEEN
Everything was clean, staff was personable and helpful.
Jen
Excellent stay and highly recommend!!
Excellent!! The bed was so comfy, the room was spacious and clean, and very modern. It was quiet and beautiful. Check in was quick and the clerk was friendly. I had to leave shortly before breakfast and they were very accommodating in allowing me to get something to take and go. I would highly recommend staying here!
Lynn
We had a room booked for 9 days, On arrival the sheets had been changed and new towels but the rest of the room was filthy and looked like it hadn't been cleaned in months. My wife spent 5 hours the first night cleaning countertops, appliances inside and out, door handles, light switches, all with caked on goo. Dried urine running down the toilet and kids toys under the bed. The mirrors and windows were disgusting. Before she she started cleaning herself she was told by the front desk the maid's were gone for the day, but could clean in the morning. Next day, not done. Another complaint to the front desk, only to be told you have to schedule a maid, but not until the next day. Third day, not done because that wasn't one of the two days a week that you could schedule a cleaning. Next day I was arriving and after watching the front desk enter the cleaning ono the schedule, again not done. Wife was crushed. Of course, I had a talk with the front desk and the next day the cleaning was finally done. Big signs everywhere cleanliness was their hallmark and they would get it right or make it right. Left our phone number with the front desk to have the manager call us about \"making it right\". Manager never called us and they have not made it right.
Walter Reynolds
Was assigned to a room that was not made up. There
was no one at the desk when we arrived or for some
time thereafter,
was no one at the desk when we arrived or for some
time thereafter,
Joseph
It’s always nice to have friendly people working front desk
Ed A
Clean rooms and in a great area
Location & surroundings
Home2 Suites By Hilton New Albany Columbus
5095 Forest Drive, New Albany, United States
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Home2 Suites By Hilton New Albany Columbus
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