Name: Ca Dei Polo
Address: Santa Croce, 203 3, Venice, 30135, IT

8/10

Excellent

28 Jul 2026

Anjna

Light do don’t work for three days in the bathroom. But staff were really friendly. Room was lovely big and had great amenities.

6/10

Pleasant

28 Jul 2026

Tom

The property was in a great location, there wasn’t always someone at the front desk. The room was nice and we enjoyed our stay.

10/10

Exceptional

14 Jul 2026

JOHN

I stayed in this hotel twice. It is very near the train station and Plaza Roma where the buses pull up - so a 5-10 minute walk. There is no big sign on the outside. You have to look near the doorbell for a small sign outside. They have several numbers to call if the door is locked when you check in. But some came and opened the door for us when we started calling the numbers. The rooms were great once you checkin. Very convenient location. I am not sure what happens when someone heck’s in after hours (after 8pm). I recommend you tell them when you are expecting to check in.

Self

10/10

Exceptional

08 Jul 2026

Annalise

Very nice room and staff!

Partner

10/10

Exceptional

03 Jul 2026

Paul

Great hotel and really good location. You can walk anywhere you want to go

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Eduardo

Love the ambiance and the room decor

Family

6/10

Pleasant

22 Jun 2026

Angela

Was centrally located to shopping, gondolas and restaurants.
In one of the rooms the shower didn’t drain properly, they offered to move to another hotel (not as nice) we declined and we just used the shower in our other room

Family

10/10

Exceptional

16 Jun 2026

Douglas

It's very, very basic, but balanced by amazing proximity to everything one needs to enjoy Venice.

Self

10/10

Exceptional

08 Jun 2026

RADHAKRISHNAN

Great location. Huge room with canal view. Had a very happy stay with kids.

Family_with_children

6/10

Pleasant

11 Apr 2026

Heather

This is such a strange situation. But I can’t review a property that I didn’t stay at. We were told to go to a different hotel to check in because the check-in was temporarily closed at this hotel. Somehow we didn’t even end up staying at this hotel, but rather at a different hotel. While the other hotel was clean and served our purpose for one night it was not what I had booked. I booked at this hotel, but stayed at a different hotel. sorry folks I can’t give you a review when I don’t know what this hotel is like because I didn’t actually stay there.

8/10

Excellent

30 Dec 2025

Gordon

The location was great and the room was quaint. Easy to check inband the main hotel stored our luggage after we checked out so we could tour a bit more.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Sarah

Very clean and warm large room, with a large bathroom.

Bed was comfortable, as was sofa there was also a lift to each floor and small fridge in the room.

Partner

8/10

Excellent

07 Nov 2025

JOHN

Had originally booked this hotel (joint check in with another) My room was unavailable, on check-in. Promptly upgraded to a room in Hotel Walter. Dual lit views of two canals, no complaints

Self

10/10

Exceptional

30 Oct 2025

Gordon

Everything was fine, especially the location.

4/10

Poor

18 Oct 2025

Jonathan

I don’t have much to say positive. Location is great. Breakfast was ok. They had a lot of food selection. Hotel condition is very poor. Staff at check in was not accommodating or even terribly friendly and seemed to make up policy on the fly.

Business_and_leisure Self

10/10

Exceptional

13 Oct 2025

Hongwei

The front desk lady, who seemed to be from Vietnam and spoke a little Chinese, was very helpful. She kindly escorted us to our room and assisted with our luggage. She’s very dedicated and professional — really appreciated her excellent service.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Cordero

Confusing at most. Staff was a bit non chalant but somewhat helpful. Property of stay and check in is not the safe place. We had to drag our luggage to another area to check in. Recommended to those that travel lite and can move around easily

8/10

Excellent

03 Oct 2025

Dave

Clean and attractive ambience

Leisure Partner

8/10

Excellent

21 May 2025

Brenda

Great location. Close to bus terminal and easy walking to everything. Very clean. The one issue was the pull out couch was not comfortable to sleep on and the property manager was not able to secure us a different mattress or another room.

Leisure Friends

4/10

Poor

19 May 2025

Yacinta

Old and dingy

10/10

Exceptional

11 May 2025

Georgiy

Romantic holiday

Great Hotel, large and clean room and amazing view to inner garden. Great bed, modern bathroom. Peaceful and good night sleep. So authentic and lovely. Private roof top terrace with excellent view to the Venice canal and inner garden. Close to the bus station and walkable everywhere. Truly recommend!

Partner

6/10

Pleasant

03 May 2025

Adrian

It was probably our mistake, but the pictures of the room are misleading.

We rented a room with a private exterior bathroom. For some reason, we just rely on the pictures to show that the room has a private bathroom. At arrival, we were indicated that the bathroom was an exterior one and was not in the room. It was literally next to the lobby, and it was a bit uncomfortable walking all the way to the bathroom.

It was pricy, but the location is unbeatable, I have to admit.

Leisure Partner

8/10

Excellent

20 Mar 2025

Darren

Location is great, room was great. Check in was difficult. Last minute we were given the address of a different hotel where we would have to obtain the keys and code. Eventually we located the right hotel after we revisited the other hotel. It would be helpful if an address would be provided. Also, the phone number we were provided during check in did not work.

4/10

Poor

30 Jan 2025

Ryan

Our bed broke and there was no hot water

10/10

Exceptional

21 Nov 2024

Callum

Fantastic room, great views, on its own floor with a roof terrace, we adored everything about the place, really clean, great location, room furnishings and bathroom were lovely, lots of vintage pieces

Partner

10/10

Exceptional

13 Nov 2024

Michael

We had the front room on the first floor overlooking the canal which was lovely. The room was very spacious.

Leisure Partner

10/10

Exceptional

11 Nov 2024

Rosario

Great location, great price and very nice people

Leisure Self

10/10

Exceptional

06 Nov 2024

Kevin Alejandro

Nos dieron una habitación que fue mejor de lo esperado

6/10

Pleasant

27 Oct 2024

lisa

Beautiful location, lovely property could do with kettle in the room and no lighting on roof terrace.

Leisure Friends

10/10

Exceptional

02 Sep 2024

Rajan

It is close to station. The check in is somewhere else. Check your email before reaching there to know where to check in. Check in was fast for us.The rooms were clean and nice . Bed was good for adults but kids was sofa bed

Leisure Family

8/10

Excellent

24 Aug 2024

Ligia

I like the attentions and details from hotel staff, also very clear instructions for check-in process

Leisure Friends

10/10

Exceptional

13 Aug 2024

Claire

Liked: location, room, bathroom, air conditioning
Dislike: check in a bit weird but really easy

Leisure

8/10

Excellent

13 Aug 2024

William

We stayed here for a couple of days during our trip to Italy. Its super close to the train station, and vwry walkable to major sight seeing areas. Some great food options nearby with the supermarket not too far away.

Leisure Partner

10/10

Exceptional

07 Aug 2024

Shane

Had a lovely secluded roof top terrace overlooking a canal. Room was clean and large, and the bathroom was refreshing. At the base of the building there's a couple different restaurants to dine at serving great options. Had A/C and excellent location

Leisure Family

10/10

Exceptional

03 Jun 2024

Yelitza

Excellent

Leisure Family

10/10

Exceptional

31 May 2024

Christine

This property was nicely located where it was close to the train station to make arrival and departure convenient and also close enough to what we wanted to see while we were in town. Located along a quiet canal. The check in process (may just be for after hours) was at another location near the train station.

Leisure Partner

6/10

Pleasant

25 May 2024

Syed

There were few bugs and for check in we have to go across a the bridge (10min) to another hotel.

Leisure

10/10

Exceptional

14 May 2024

Quarter Horn

Very pleasant stay.

8/10

Excellent

07 May 2024

Michelle

Good convenient location, but room needs some updates and repairs.

Leisure Friends

8/10

Excellent

18 Apr 2024

Susan

The location of hotel is great, a short walk to St Marks and other sites. Local bars and restaurants good and reasonably priced. Our large room on the top floor, accessed by lift was lovely with all you need/expect. A kettle would have been nice though. Check in was another hotel a short walk away, which we were aware of and was not a problem. The outside of our hotel looked a little shabby but inside was fine.

Partner

8/10

Excellent

01 Mar 2024

Douglas

After reading some of the negative reviews, we wondered if we had made the right choice. Upon entering our room and seeing the building's location, we were pleasantly pleased. No, it's not the Conrad, but a pleasant, clean room in the heart of Venice with two comfortable beds for my wife, myself, and our grandson at a good price.

Leisure Family

4/10

Poor

08 Feb 2024

Robert

Check-in happens a half-mile away

Check-in happens at a hotel a half-mile away. All this is a super big pain if you have a family or lots of bags. You have to walk this distance, because it's Venice, there are no cars.

Self

10/10

Exceptional

25 Nov 2023

James

A clean and wonderful spot. Great location close to the train station.

Business_and_leisure Self

8/10

Excellent

19 Nov 2023

Maher

Nice clean boutique. The check im and the staff are in a property 10 min away. No staff on property which is a hassle

Leisure Family

6/10

Pleasant

09 Oct 2023

Melissa

The staff were super friendly and helpful from helping me get my luggage to my room to getting me an early check in.

Thank you so much for having me stay with you guys.

I look forward to returning but this time with only my carry-on suitcase

Leisure Self

8/10

Excellent

26 Sep 2023

Paige

TLDR: sort of fishy setup, checked in at one hotel and sent to the actual hotel with a paper map.

I booked this hotel because I wanted a place close to the train station to stay the night before our flight the next morning. Online, it said that the hotel was a four minute walk from the train station. After paying for the room, I got an email telling me that I would be checking in at a different hotel than the one I was staying in, but the check-in location was the original address I booked under. When we checked in, it became obvious that the managing company was \"running\" what looked like four separate hotels out of the same lobby, so people would check in there and be sent across the city with a map to where they were actually staying. It was a fifteen minute walk to our actual hotel with our suitcases (which wasn't the end of the world, just not what I was planning on). Basically, I think this hotel is lying online about their location next to the train station to get people to book with them.

The rooms were nice and clean, with a working elevator and AC.

Leisure Partner

10/10

Exceptional

24 Sep 2023

Linda

We had a wonderful stay at Ca’ Dei Polo. It’s not a hotel per say. Check in was at another hotel and the front desk was excellent. They had upgraded us to a suite which sounded lovely after having a long, hot tiring day trying to figure out how to get to Venice after our train was cancelled. Ca’dei Polo was very close to the train station in a very nice location. From the outside the building looks neglected but it seemed to us that renovations were in the works. It helped that I had a picture as the name plate beside the gated door was small. We guessed there might be 6 guest rooms as it was small but very lovely with such charm and character. Small elevator and/or wide staircase made getting out bags up very easy. Our suite was a large room with a king bed and large hideabed couch. Renovated marble bathroom with a huge shower, air conditioning and facing a lovely courtyard making it quiet in the evening. We had a couple of small requests after our first night and the maid was so helpful and easily solved our issues. We ate breakfast every morning just around the corner in the square. Everything so walkable. Loved being on the quieter side of the grand canal. Close to the train and bus station and the water buses to Piazza San Marco, Rialto bridge and Murano. Rooftop sitting area was perfect in the evening after exploring all day. Excellent value for the price!

Leisure Friends

6/10

Pleasant

18 Sep 2023

FRANK

LIKE MANY HOTELS IN ITALY THEY DIDN'T DO WHAT I ASKED AND BOOKED FOR,i e. PROVIDE 3 SEPARATE BEDS.EVEN WHEN EMPHASIZED IN THE ADDITIONAL REQUEST BOX WE WERE GIVEN A DOUBLE AND A SINGLE BED.ALTHOUGH THEY DID PUT IT RIGHT EVENTUALLY IT INVOLVED HANGING AROUND WAITING FOR THE ROOM TO BE SORTED OUT.

Friends_and_family Friends

2/10

Poor

02 Aug 2023

Tracey

Horrible. Stay away from.

Leisure

4/10

Poor

31 Jul 2023

Marta

that we didnt have a receptionist to give us the keys and we need to walk to another hotel to gets the key for our room,. very hard to find a hotel without a name outside

6/10

Pleasant

03 Jun 2023

KELLIE

The rooftop had a great view of the cannel. Rooms are good size but the lobby was so dark, one guest tripped & fell badly. The front entrance of the hotel looked terrible, we thought the place was burned down when we first arrived!
It needs serious renovation & painting.

Leisure Family

10/10

Exceptional

03 Jun 2023

Jessica

We had a wonderful stay at Ca’ Dei Polo. The convenient location just beyond the bridge from the train station made for a short trek with our luggage. The room was spacious and provided a lovely view of the canals. The receptionist at check-in (located at Hotel Agli Artisti) was incredibly kind and provided great info ahead of our stay in Venice.

Leisure Family

8/10

Excellent

07 May 2023

Audrey

We returned because we had liked the architecture and location.
We were disappointed to find a notice that the key was blocks and bridges away. No notice was sent, nor about that breakfast was not available, not even a coffee machine.
We noticed that the structure was not maintained, to the point that our neighbor got locked into the bathroom and after calling out, a phone call was made and eventually a man came who sawed the door. It's an unacceptable way to satisfy guests and build a returning clientele or a referral base.

Leisure Friends

10/10

Exceptional

28 Apr 2023

Verified traveler

Not for everone, no staff at property, check in at hotel by train station for access. That said, lovely room, very quiet, great location on canal near many restaurants, excellent walkable location. No food on site, fine breakfast cafe 20 meters from front door.

Leisure Family

6/10

Pleasant

29 Mar 2023

Marialuz

The room door does not have locks I felt insecure as someone open my door I was sleeping

Leisure Family

8/10

Excellent

04 Oct 2022

Rodney

Leaking plumbing in lobby

Leisure Family

2/10

Poor

22 Aug 2022

BERKLEY

Extremely difficult to find and enter the unattended property. Extremely difficult to find the attended sister property 20 minute walk away. At one point the only entrance/exit was broken and I could not exit which was a dangerous situation. Understanding the verbal instructions over the phone was an impossible challenge if you do not speak Italian. The location in gorgeous Venice was excellent.

Leisure Self

2/10

Poor

08 Apr 2022

Dushyant

Ca dei polo has no signs at all. When you come here, note that you are greeted only by a thick iron gate door. The only way we knew this was Ca De Polo after going back and forth numerous times was because of the number 203. You check in at a hotel super far (7-10
Min walk) away. There is no one here to help if you need housekeeping, extra anything. I asked for extra towels and she mentioned they change them every day. The room is decently comfortable but there is no obvious control for heating or cooling. We opened the window at night because it was warm and got bit by mosquitoes. There is no coffee maker in the room nor coffee for guests. They did not replace the shower gel when cleaning the room the next day. Its location is the one saving grace as it’s located next to a coffee shop, the grand canal (its on a side street) and a great cichetti place.

Leisure Partner

4/10

Poor

11 Sep 2021

Katie

Do not stay here. This isn’t an actual “hotel”, aka there’s no staff on site to check you in (I had to walk across the Grand Canal to another hotel just to get my keys which was a total surprise and major inconvenience). It’s basically a guesthouse with none of the typical hotel amenities you might expect. Was also up all night battling mosquitos!

Leisure Self

10/10

Exceptional

06 Sep 2021

Joel

Check-in is at another hotel 10 minutes away. We weren't aware since Expedia did not provide the hotel with our contact information (Expedia fault, not hotel). Other than that, the stay was great. We were upgraded to a huge suite room with views of the canal, which was great. The location was also perfect, very close to the train station and the bus station, as well as close to many attractions.
Overall, we would stay again as it was great value for the price !

Leisure Partner

6/10

Pleasant

13 Aug 2020

Verified traveler

Terrible service, hotel not open for business

Terrible service. At the moment this hotel should not be open for business. There is no personel present. Wifi did not work. Water did not work for a while, but was fixed. On the home page it was informed that one could check in before 12.30, but actually, you had to go to another hotel 10 minutes away, I was not informed about this. First they denied to have my reservation, after waisting 30 min. of my time, it suddenly was ok.
The room itself was nice, modern and clean, and I recommend it.

Friends_and_family Family

10/10

Exceptional

28 Dec 2019

Verified traveler

El personal es muy amable y hacen que todo desde el check in o cualquier pedido se resuelva de manera sencilla y rápida. Las habitaciones están muy bien cuidadas y limpias , la ubicación es perfecta desde la terminal de trenes solo unos pocos metros cruzando el puente! Ayudaron a que nuestra experiencia en Venezia fuera perfecta, algo que me hubiera gustado es servicio de desayuno, aveces es tedioso levantarse y encontrar lugar para desayunar

Friends_and_family Family

10/10

Exceptional

26 Dec 2019

Verified traveler

The location is excellent and easy to access from the bus and train stations. Near plenty of good restaurants, caffes, and cool shops. The staff are beyond amazing-helpful, kind, and willing to go the extra mile to make or stay enjoyable. Would definitely recommend/return again.

Leisure Friends

8/10

Excellent

14 Dec 2019

Verified traveler

Check in was very simple - keys were left on the desk since we got there late. The elevator was nice to have and it’s very close to the train and bus station. Ideal for not hauling your bags everywhere. The only drawback was the WiFi didn’t reach to our doom.

Leisure Family

10/10

Exceptional

03 Dec 2019

Talia

I like that it was close to the train station. Room was very spacious. Very quaint vibe and simple vibe as it’s a BnB and not a big hotel. We had top floor and there was a roof top patio. Antonella at the front desk was very helpful and friendly.

Leisure Friends

10/10

Exceptional

19 Nov 2019

Verified traveler

Love the setting and decoration of the hotel and room. I loved the view from my window to the outside of the canal. At this hotel you will enjoy the stay and will be unforgettable. It is clean and organized. The lady at the front desk is professional and treated me with respect. Will stay at this hotel again and I recommended to others.

Leisure Friends

10/10

Exceptional

16 Nov 2019

Nancy

Loved it!

Can’t go wrong with this pick. Service, accommodations, location were all excellent.

Partner

8/10

Excellent

09 Nov 2019

Cortney

Very quite old style building. Great view of the canals from our room. Clean and in a good location for getting to the airport. There is a nice restaurant across the street as well

Leisure Friends

8/10

Excellent

04 Nov 2019

Verified traveler

The hotel room was very clean and big. There is only someone at the front desk from 8:30 AM to 12:30 PM, so if you need help with anything, there is nobody there to ask questions to. There is a bell outside the door that connects you to someone at a different hotel.

Although this is a bed and breakfast, there is no breakfast, no coffee in the rooms, but there is a refrigerator and a safe to keep your valuables.

Overall the stay was just fine. The proximity to the Santa Lucia station made it very easy so we didn't have to take our luggage very far. It can be confusing navigating the alleys when it is your first trip.

Partner

10/10

Exceptional

31 Oct 2019

Seth

Lovely stay

our stay was lovely. Front desk were very helpful and nice. The room was clean and right on the water. Great location too

Friends_and_family Family

4/10

Poor

25 Oct 2019

Verified traveler

The reception people were not helpful at all and the manager was hardly there.

Ppl ease is no up to standard either

Leisure Family

6/10

Pleasant

06 Oct 2019

Kyle

Beware of extra fees

The hotel charges extra fee of 5 euros per night per person despite hotels.com claiming all fees are paid in full.

Partner

6/10

Pleasant

06 Oct 2019

Kyle

Great hotel but they charge extra fees

Even thought hotels says we paid all the fees the hotel will charge each person 5 euros a night. They claim its a venice fee.

Partner

10/10

Exceptional

06 Oct 2019

Victoria

Greeat find

This hotel is a great find. We have stayed in many hotels in Venice near the train station and this is the best for value for money.

The room was big, clean and very comfortable. The staff were very helpful. The hotel was also very quiet so we were able to have a good nights sleep.

Partner

10/10

Exceptional

29 Sep 2019

Danny

Very ornate and beautiful property. We had a hard time finding it but that was due to Google maps showing it in a different location than where it is.

Leisure Family

8/10

Excellent

26 Sep 2019

Verified traveler

The location of this place is great! We stayed one night in order to hop on a bus to the airport the next morning. It's a couple blocks from Piazzela Roma, but also walking distance to the train station, as well as many great restaurants and shops. Our room was simple and clean. My one complaint was that the pull out bed (for my kids) was basically a wire mesh bed. So if you get the family room be aware that the added beds might be uncomfortable pullouts. The main bed (a king, which is two twins pushed together) were very comfortable. On the upside - the shower was the best we had in Italy!

Leisure Family_with_children

8/10

Excellent

25 Sep 2019

Verified traveler

Good location. Friendly staff.
Limited service hours.

Leisure Family

10/10

Exceptional

04 Sep 2019

Susan

This is our second stay at Ca' Dei Polo. We love the location on a small canal very close to the train station. Lovely area with lots of patios and quiet little streets to walk along. The hotel is lovely and feels like your own private home in Venice. Rooms have high ceilings and feel spacious. Air conditioning was great for the hot summer days.

Leisure Partner

8/10

Excellent

20 Jul 2019

Brian

Very Good Stay in Venice for families

A very comfortable stay in Venice with kids, very large room with big bed and a sofa bed as well and a large bathroom. Definitely a big place for Venice. This is not exactly a hotel as they do not have 24/7 reception/concierge but you can get access by calling from front door while checking in after hours or leaving your bags in the lobby after checkout. The location is very suitable for families with small kids as it is very close to transportation; bus, train stations are 5 min walk. It is right off the grand canal.

Family

6/10

Pleasant

14 Jul 2019

Verified traveler

The location is ok but elevator broke, the hair dryer broke.

Leisure Family

10/10

Exceptional

28 Jun 2019

Verified traveler

Excellent location, very spacious room. Very clean.
Definitely staying here again
10/10

Leisure Partner

2/10

Poor

20 Jun 2019

Anshuman

Avoid at any cost

i was made to change the room after 1 night from among two night stay, the new room was lot smaller. The bathroom was awful, there was leakage and the whol floor was full of water. tried calling many times but no response and we had to stay like that for a whole day. we were disgusted and left. donot stay at this place. horrible receptionist and poor experience

Partner

8/10

Excellent

15 Jun 2019

Verified traveler

June 2019

Clean room, great location, AC worked great, only problem was that there is no one at desk in afternoon/night and the electric door buzzer was not working so we were locked in the hotel. I called the number on my reservation and after 10 mins a man came and had a serious attitude and made it seem like the lock wasn’t broken (which it definitely was)

Family

4/10

Poor

04 Jun 2019

Walter

Hard to find

We got there and a different name was on building and a metal door for entry was locked. A sign said to go to another hotel to register. As a traveler we didn't know the hotel or where it was so we lugged our luggage down the street asking anyone where the hotel was. We finally found it and signed in and were given a key to the outer door and to our room. We had to lug our luggage back in and the was no one to ask questions until the next day. Poor service. Room was good and area good.

Family

6/10

Pleasant

03 Jun 2019

Verified traveler

We \"checked in\" at around noon along with 2-3 other couples. We were not given keys but were told by the woman at the desk that our rooms would be ready at about 1:00. We (and the others) returned about that time but there was no one there and the place was locked up tight. No one responded to the door buzzer. Finally, at 2:00 (after an hour wasted hanging around in the hot sun), a guest from the previous night who had been given a telephone number to call contacted the hotel and they let all of us in. Our keys were laid out. The location is great and the room was lovely. However, it was not obvious how to work the air conditioning (and there were no instructions and no one to ask) and our televsion came on in the middle of the night for some unknown reason. The paper that we were given with our keys said there would be free water in the room but there was no water there. I hate to give this place such a negative review. Hope they can remedy these service problems for future guests.

Leisure Family

10/10

Exceptional

19 May 2019

Verified traveler

Caught off-guard with reception only available 9-12 but otherwise, all terrific!

Leisure Family

10/10

Exceptional

17 May 2019

tyler

Great place to stay

Great convenient location, very close to bus and train station. Overlooks canal. Close to all, but still out of the bustle.

Friends

4/10

Poor

14 May 2019

Verified traveler

Did not have working toilet for over 12 hours

The area was nice and it could have been a decent stay, but when we got there, we did not have a working toilet. The reception is only open for a few hours in the morning, so I spoke with the on call receptionist over the phone and was told that someone would be at our door at 8:30 the next morning to fix the toilet. No one came until almost noon the next day and when I would ask the receptionist for updates on when someone would be able to come so we could use the bathroom and leave, she was not able to give me any information. This all made the beginning of our trip quite frustrating. Other than that, the room was fairly clean which was good.

Family

4/10

Poor

29 Apr 2019

Verified traveler

We got to the hotel early as we had arranged when we made our reservation. We were allowed to leave our bags and told to come back after 2:00 to check in. When we got back at 2:30 to check in we stood outside in the pouring rain ringing the bell for 30 minutes before someone finally responded and let us in. There was no staff person in sight but just a line of envelopes on the counter with our names and instructions. We had no one we could ask about sights to see, restaurants or how to get to the airport the next morning. I normally give favorable reviews even if things do not go as planned, but I would not stay here again.

Leisure Family

8/10

Excellent

20 Apr 2019

Verified traveler

charming ez to get to close to train nice size room

Friends_and_family Partner

8/10

Excellent

13 Apr 2019

Peter

Great location near canal and parking.

Quick check in and friendly staff with clean rooms. Good location close to parking.

Family

10/10

Exceptional

07 Apr 2019

Verified traveler

Only one small problem hairdryer was not working could not wash our hair

Family

8/10

Excellent

30 Mar 2019

mridul

It is not a hotel... Checking in was not easy.. otherwise the rooms are good...

Family

8/10

Excellent

10 Mar 2019

Verified traveler

Walking distance from train station. Away from city centre but only less than 10 mins away. Food and amazing gelato around the corner. Room and bathroom were clean and quiet. I would recommend and stay here again.

Friends_and_family Family

8/10

Excellent

02 Mar 2019

olivia

Lovely stay

Great location and short walk to all the main attractions. 5 minute walk from the airport bus and the hosts are very nice. Only downside is I applied for a room with a double bed but apparently all single rooms are single beds ... Comfy clean bed though. Thank you

10/10

Exceptional

22 Feb 2019

Patricia

Perfect Location

Perfect location if you're coming from the train station. You just cross the bridge over the Grand Canal, walk to the right and then the 1st \"street\"/canal on the left is your road. Nice, safe area (as seemed all of Venice). Front desk is on the 2nd floor and is only open in the morning. You just buzz the front door upon your arrival (any time) and then they will buzz you in. Your room key and info will be waiting for you. The hotel was nice and clean and well kept. Our room was quite large with a king bed and pull out couch. The bathroom was very pretty. The rooftop was accessible with many chairs to relax. Elevator if needed.

Family

10/10

Exceptional

04 Feb 2019

Ulisses Jose

Highly recommended

Very nice place and with a fair price. Well located, near the Santa Lucia train station and good places to eat

Partner

8/10

Excellent

28 Dec 2018

Verified traveler

Overall pleasant stay!

Owner is very friendly and helpful. Room is clean and spacious! Building is not too easy to find, and don’t trust google map. It doesn’t provide the correct direction!

Partner

10/10

Exceptional

20 Dec 2018

Peir Jiuan

Excellent service

The place is beautifully decorated and Fransceca is amazing. She know the place well and offer great advice. Super friendly too :) the plus side is that there is a lift which make it easy with luggages. The place is not easy to find though as there is no signage outside. It’s just few doors away from hotel canal.

10/10

Exceptional

03 Dec 2018

Domingo

Hotel is well located, close to Bus and Train terminal. We booked this hotel as we were taking a Cruise, we walked from the Train terminal to the hotel with our bags, and from the hotel to the People Mover to get to the port.

The staff is really helpfull, they provide us with the information we need to get around and where to go. We did walk all around Venice.

The Room was clean, and they provided water in the room which was cool. Would stay again without hesitation. Highly Recommended.

Leisure Family