Sunset at the Palms Rsrt-Adults Only-All Inclusive

Jamaica , Negril
NEGRIL, Norman Manley Boulevard
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100 reviews shown

8/10

Excellent

07 Mar 2026

Michelle

Accommodations are excellent. Minor details like an in room full length mirror, better lighting or window blinds that opened would be appreciated. It is a quiet, intimate resort. No view of ocean from the property. Beach is a short distance away from resort and is spectacular. The staff is amazing, attentive and very accommodating. This includes everyone from the gardener, to reception, to dining staff, to beach staff

Friends

10/10

Exceptional

06 Mar 2026

Gregory

The Sunset was a perfect relaxation spot. Their private beach access and facilities were great. We are not into inclusive stays but this one had all the right ingredients of good food, gracious hosts and excellent rooms to make our time there restorative. Highly recommended!

10/10

Exceptional

03 Mar 2026

sharon

Rooms were very clean and comfortable. The staff were amazing!! They went out of their way for us. Very quiet and relaxing. Exactly what we were looking for. We are already talking about coming back next year. Highly recommend!!!

10/10

Exceptional

26 Feb 2026

Jaclynn

We loved everything about Sunset at the Palms! It was so beautiful... such a vibe! Stone, dark carved wood, art and gorgeous plants EVERYWHERE. We immediately felt calm and relaxed. The rooms were clean and comfortable. The food and drinks were great. The beach was stunning, and it was so fun hanging at the pool bar. The spa was wonderful as well... great couples massage!

I can not say enough about the staff! Everyone, and I mean EVERYONE was so nice, extremely competent and super helpful.

Shout out to Piano Paul, who made each night so fun and memorable!

10/10

Exceptional

25 Feb 2026

Kimberly

We were greeted with a smile and a “good morning” (etc) by all staff at every encounter. It was such a relaxing and pleasant vacation!

10/10

Exceptional

25 Feb 2026

Piera

Amazing room, great staff, resort is super nice! I loved the grill on the beach. Buffet was always good and service is just amazing. Everybody is very helpful and always smiling ! I also enjoyed the massages at the spa. Private beach. Nothing to complain about. I would go back !

Self

10/10

Exceptional

24 Feb 2026

Nathan

Friendliest staff ever, our stay was wonderful.

Partner

10/10

Exceptional

15 Feb 2026

Brian Anthony

If you want pure relaxation this is your place! The grounds are spotless, Lynford does an amazing job!The staff truly goes out of there way to make you feel welcomed! Erica always kept our room spotless and left the cutest towel arrangements! Claudette always serving our breakfast with a smile. Make sure you see Brittany,Kirk,Cash, Gerald,Odine and Shirleen! They are wonderful bartenders and know how to make a drink! Brittany's saying goes, More Rum more Fun ! Tamika was our server for the evening dinner, she is so bubbly, definitely service with a smile.The beach was beautiful and you never have to worry about getting a lounge chair! Bianka and Amanda were extremely helpful at the front desk during our stay! Lynette in the gift shop will remember your name the first time you meet,she is an amazing woman! Will definitely book again.

Leisure Partner

6/10

Pleasant

10 Feb 2026

Andrew

Things that didn't work:
* Hot water in our shower.
* The espresso machine.
* The hot tub by the pool.
*

The food was fine.

The staff did a good (not great) job of being proactive about guest needs.

10/10

Exceptional

29 Jan 2026

Amy Marie

Clean room, friendly staff, wonderful amenities, and beautiful grounds!

Leisure Partner

4/10

Poor

27 Jan 2026

Ewelina

If you want good service and food don’t go there.
Food was awful.Cleaning lady missed up something everyday.Doesn’t leave coffee cups or bath towels.
Coffee machine was broken.

The service is very nice but very slow.
The lunch menu was missing a lot of dishes.
Instead of a garden salad, we got cabbage with dressing.

Forget about eating ice cream at this resort, even though they have it on the dessert menu.

Rooms are old but nice.Beach is good but pool is great.
Very peaceful place.

Leisure

4/10

Poor

25 Jan 2026

Angelo

My bungalow abuttedwas so far outside the main common areathat it abutted a concrete apartment building with noise late into the night. Left after three nights

Leisure Self

10/10

Exceptional

24 Jan 2026

Marianne

The room was very nice, the concierge staff and all the food service was outstanding. The grounds are kept very clean. It was perfect for us - quiet and comfortable. We met some nice fellow travelers and plan to come back again next year for a longer stay!

Leisure Partner

10/10

Exceptional

22 Jan 2026

John Morgan

The staff at Sunset At The Palms resort is absolutely outstanding. They cater to your every need and continually provide service with wonderful smiles.

And on top of all that the beach is fantastic!!

Leisure Partner

10/10

Exceptional

20 Jan 2026

Shawna Kristine

This resort is exceptional of you are looking for a laid back time with good food and people. I love that the rooms are not stacked on top of each other and there is a level of privacy with all of the palm trees around.

10/10

Exceptional

20 Jan 2026

Charles

Great staff!

Leisure Friends

10/10

Exceptional

19 Jan 2026

Lindsay

We absolutely loved our stay!! My husband had a medical emergency just as we arrived but the staff were absolutely amazing helping us!! The room was amazing and well appointed. The grounds are beautifully kept. The pool was spotless. Food was great! The staff? Absolutely amazing!!! We had such an incredible week. We booked based on reviews and are so happy we went. One of the best all inclusives we have ever been to! We will definitely be back! Thank you to all the staff!

Leisure Partner

10/10

Exceptional

16 Jan 2026

charles

We just spent 9 nights at Sunset at the Palms, and it was truly exceptional.

From the moment we arrived, the staff made us feel welcomed, cared for, and completely at ease. Every interaction felt genuine — warm smiles, thoughtful service, and an attention to detail that never felt forced. It’s clear this is a place where people care about what they do, and it shows in every corner of the experience.

The resort itself is beautiful, peaceful, and thoughtfully designed — a perfect balance of relaxed luxury and natural charm. It felt like a real escape: calm, grounding, and restorative in a way that’s hard to find.

What says the most is this: we will absolutely be returning. That’s huge for us, because we’ve never committed to visiting the same place twice before. Sunset at the Palms changed that.

If you’re looking for a place that feels special, personal, and genuinely memorable — this is it. We’re already looking forward to coming back.

10/10

Exceptional

15 Jan 2026

Heather

The staff and resort were fabulous!

Leisure Self

10/10

Exceptional

11 Jan 2026

Sasha R Toro

This hotel is the perfect pause needed from a busy life. It has private beach access. The staff and services are incredible. Hospitality is taken seriously in this resort. I met a few couples that come back often. The environment is safe, peaceful and near fun areas in Negril. I would recommend this hotel to friends and family any day!

Leisure Self

10/10

Exceptional

05 Jan 2026

Joseph E

We had a wonderful stay at this resort. We did a vow renewal ceremony, and I am so glad we did. Our location was absolutely beautiful, but what really makes this resort special is the people. Everyone made us feel extra special; which was, well, special.

Leisure Partner

8/10

Excellent

03 Jan 2026

David

Room was clean. Staff was very nice and pleasant and seemed happy to help in any way. This is a quiet and quaint placed. Don't expect loudness or major night life. It's a place to relax and enjoy the pleasantries of the resort and a beautiful beach. Drinks are what you would expect in Jamaica. Jim beam is bourbon and jack Daniel's whisky. Rum runners were string but good. Would recommend for a couple get away that likes quiet and quaint

Leisure Partner

4/10

Poor

31 Dec 2025

FEDERICO

Rooms Dated( rusted ) , Mediocre, Basic food choices … Advertised as 4.5 Stars Hotel .. Is not even a 3 starts

Leisure Partner

10/10

Exceptional

22 Dec 2025

Richard

Every meal was a treat, from the breakfast buffet to the Chef's Showcase dinner. The bungalows were terrific... it felt like we were in the jungle! The beach was spectacular, great view and shaded in many places. And the service was top notch. We will be back.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Darius

It was definitely a great experience with friendly staff and great food highly recommended..

Leisure Family

10/10

Exceptional

19 Nov 2025

Aleksandar

Very nice small resort, very quiet, staff is very pleasant, rooms are clean and roomy, beach is private and beautiful. We had a very relaxing holiday while here.

Leisure Partner

10/10

Exceptional

10 Nov 2025

James Thomas

Amazing place

10/10

Exceptional

03 Nov 2025

Devlin

Staff was extremely friendly. The beach was awesome, calm water clear, palm trees. Was truly remarkable, will be back for one year anniversary.

10/10

Exceptional

30 Oct 2025

Dean

The staff were fantastic, the food was great and the atmosphere was so welcoming. I certainly would recommend this resort which contibuted to my stay being so wonderful.

Business_and_leisure Family

10/10

Exceptional

28 Oct 2025

Steve

Absolutely enjoyed our vacation at the resort. From the arrival staff to the restaurant / to bar / cleaning / maintenance/ pool staff I can’t say enough good things about every one we encountered. Will absolutely consider planning another vacation at this property.

Leisure Family

10/10

Exceptional

27 Oct 2025

Michelle

Will definitely be returning, amazing staff and resort!

Leisure Family

10/10

Exceptional

27 Oct 2025

Kelsey

We had our wedding here and they did an amazing job! The staff was so friendly and accommodating, shoutout to our wedding planner, Amanda, and our favorite server, Tamika! The beach is only about a 2 minute walk and they have crossing guards that assist you. We will definitely be back.

Leisure Family

8/10

Excellent

24 Oct 2025

Clint

The beach was ok and the balcony view was excellent. Loved the tropical setting'

Leisure

10/10

Exceptional

22 Oct 2025

Marisha M

Everything was just wonderful!

Leisure Family

10/10

Exceptional

22 Oct 2025

Marisha M

We had a wonderful stay at Sunset at the Palms. The team at SATP was just wonderful from the moment we arrived right through check out. Looking forward to a return trip!!

Leisure Family

10/10

Exceptional

22 Oct 2025

Leny Alexandra Hernandez

I love the hotel omg is beautiful and peaceful and the people are amazing.

Leisure Partner

10/10

Exceptional

21 Oct 2025

david

The resort is absolutely awesome. Its like escaping into a Amazon forest. The staff were incredible. Everything is super clean. The service is fast. Our safe stopped working and guy was there in 5 minutes to fix.
The food was unbelievable, especially the buffet. Most buffet food is like \"fast food\". Not here!! Wish i had the shrimp recipe!!. Choices were extensive. The \"chefs choice\" night dinner was also excellent!!!
I really cannot say enough good things about this hotel. I would recommend it in a heartbeat!! Especially to adults looking for a great place with no kids!!! But it is not a \"high octane\" place. If you are looking for loud music, too many people are non-stop activity all around you, go someplace else.

Leisure Partner

8/10

Excellent

20 Oct 2025

Debi

The resort is absolutely beautiful. Love the jungle feeling and privacy for each treehouse. The beach is a short walk across the street with crossing guards to help stop traffic. Beach is amazing not crowded, clean and friendly beach staff. They make sure you’re not bothered by people selling their goods. We enjoyed shopping on the beach.(shopping was short walk down the beach). Staff around the resort were amazing so friendly and fun. They make a point to make you feel welcomed. Food was good. Our room was beautiful, unfortunately we had shower issues, the first 2 nights water stopped running in the middle of my shower and then our 4th night the shower had no hot water. I will say they took care of it but it was quite frustrating with limited time to get ready for things. I wish the concierge station would have kept us updated on the process of each situation we had to contact them. With that being said I would still definitely go back. I hesitated even mentioning the shower but I feel they need to communicate more keep us updated, we did agree if they had to turn water off a 3 rd day they would leave me a note ahead of time. Beautiful hotel and amazing staff!!

Leisure Partner

8/10

Excellent

18 Oct 2025

Lakenya

The resort is nice a little outdated and food choices are slim but a great scenery.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Thomas

We loved our stay at Sunset at the Palms!! The beach is one of the most amazing I’ve been to - it is across the road so something to consider if you have mobility concerns but we found it was a nice separation and there were crossing guards to help you get there safely. The beach was private, so you could get lunch from the resort and drinks as well.

Rooms were a great size and bed was comfortable - some of the furnishings could use an update (I.e. no smart TVs, bathroom fixtures were a bit dated) but this did not take away from our experience at all.

Many of the other guests we met had been to SATP 5-7x previously, which is a good sign! The food was incredible. Staff were pleasant, kind, and eager to help.

Definitely would recommend SATP if you’re looking for a quieter, relaxing place - not for partiers or people looking for a rowdy vacation.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Charles

We had an 11 day stay at Sunset at the Palms from the last week of September into the first week of October. We found staff to be genuinely friendly; not one member of staff failed to greet us as we passed around the resort, and all took the time to help with a smile on their face. So many examples of staff who went above and beyond. The buffet meals were generally good. Breakfast was a mix of standard buffet hot foods and cereals, cold meats, cheese and fruits with a daily Jamaican hot breakfast selection too. Lunch is al la carte on both the resort and beach bar. Food there was good, recommend the burgers, club sandwich and specials (which changed daily). The Chef’s showcase in many ways I felt was the star of the show, but not just because of the food which was always excellent. It was a fixed menu but different each time. What made it stand out for me was that the chef’s preparing each course were in the early stages of their careers and this was their opportunity to showcase their talents and meals. This shows a willingness on the resort’s part to develop and support their staff which reflects so positively on them. The resort grounds are beautiful, well kept but not in a manicured formal way. You have the sense of being in the tropics not a garden. The wildlife is varied – we enjoyed watching hummingbirds feed whilst laying in bed. The resort buildings and facilities are generally well maintained and kept very clean.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Christopher Cian

Amazing!

10/10

Exceptional

09 Oct 2025

Jennie

The perfect hotel if you are looking to relax. No crowds at the beach. For an all inclusive the food is quite good. The rooms are fantastic. Very relaxing.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Nicholas Michael

Amazing property, Great food. Jungle vibes with beach vibes. Highly recommend

Leisure Partner

10/10

Exceptional

07 Oct 2025

Yahira

⭐️⭐️⭐️⭐️⭐️ Sunset at the Palms – A True Jamaican Gem!

My stay at Sunset at the Palms was absolutely amazing from start to finish! The resort itself is a tropical paradise — peaceful, beautifully maintained, and full of that authentic Jamaican charm.

The staff truly made the experience unforgettable. A special shout-out to Lynette in the Gift Shop, who was so kind and helpful every time I stopped by. In the dining room, Jayson, Andrice, and Claudette went above and beyond to make every meal feel special. Their warm smiles, great conversation, and outstanding service made me look forward to every dining experience.

The food was delicious, the atmosphere was relaxed, and the entire team made me feel like family. You can really tell they take pride in what they do.

I can’t recommend Sunset at the Palms enough — it’s the perfect place to unwind, enjoy amazing service, and soak up the beauty of Negril. I’ll definitely be coming back!

Leisure Friends

10/10

Exceptional

04 Oct 2025

Donald

The staff is wonderful!!! The rooms are relaxing, clean, comfortable, welcoming and quiet, all with a balcony.

Leisure Friends

10/10

Exceptional

02 Oct 2025

Shenise

Everything was absolutely amazing!

10/10

Exceptional

01 Oct 2025

Keith

Very Nice!!!

Leisure

8/10

Excellent

28 Sep 2025

Sarah Elisabetha

Fantastic chill experience, perfect solo trip

Leisure Self

10/10

Exceptional

22 Sep 2025

Dillon Reed

My wife and I really loved this place compared to the place we stayed at in Negril last time. It feels very safe, the staff do above and beyond, and the foliage and plants are just gorgeous. This will be our staple place in Negril from now on.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Katie Ann

loved the staff, the grounds were amazing if your into nature!

Leisure Partner

10/10

Exceptional

18 Sep 2025

Joseph Antonio

The staff was absolutely fantastic. From the manager down to everyone else. And rice in the dining area, Erica, OMG Eric in house keeping was too kind, Easy-Pasy treated me like a king coming home from battle on the beach. I wish I could remember everyone name to give them credit. Cornelius did wonders with a steak that I didn’t know were possible. Again everyone was great. I almost hate writing this review cause I don’t want anyone to know the secrets of this beautiful place. I would rather keep it to myself, but I want the place to stay in business so I can come back year after year.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Kristie

The property was beautiful!! The beach is a short walk across the street (there's a crossing guard). If you like to be surrounded by trees, plants, flowers, and nature, this is the place for you! Low-key and amazing!!

Leisure Partner

10/10

Exceptional

17 Sep 2025

Scott

Beautiful resort. Quiet and peaceful.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Karen

We had a great stay at Sunset at the Palms Resort. We loved the pool and the beach was exceptional. There was always a variety of food to eat at the buffet. The rooms were really clean and comfortable.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Sherry Belinda

My husband and I had a great time! So much to love about this place: the lovely treehouse-style accommodations nestled amongst the beautiful foliage, the illusive hummingbirds and tree frogs, the delicious buffet and The Chef's Table dining experience, 7-Mile Beach, the design motif throughout the resort, and the professional and friendly staff. Shout out to Bianca, Trudy, Philippe and the rest of the staff who made our staff unforgettable!

Regards, S&R Dixon

Leisure

10/10

Exceptional

07 Sep 2025

Janusz

Beach is amazing, although I still don't know why there is bunch of staff sitting and maybe two only working. Brenda from Spa is wonderful, great service there. Love the resort for the rooms and beautiful flowers and gardens.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Morgan

Friendly staff and guests. Many couples at the resort were repeat travelers, which is always a good time. It has a mini community-type vibe

Leisure Partner

10/10

Exceptional

04 Sep 2025

jon

Liked everything about this resort. Will return again and again

Leisure Family

2/10

Poor

29 Aug 2025

Rebecca

Our Air Canada flight was cancelled <24 hours before our check in at the resort. We immediately contacted Expedia and the resort to cancel our stay, hours before our expected check in time. It took the resort over 2 weeks to respond, despite several attempts at contacting them, and they denied any refund and still charged us 100% for a trip we were not able to go on. We’re extremely disappointed because we wanted to go here in the future and were really looking forward to this vacation, but that will absolutely not be happening anymore because of their abhorrent lack of customer service and empathy.

Leisure Family

10/10

Exceptional

29 Aug 2025

Wissal

Excellent Hotel, amazing staff,😍friendly , kind and highly professional the service exceeded my expectations if you ask for anything they will do it immediately it is a real piece of mind your place get reserved with towels as soon as you enter their private secure beach This is one of the best hotel i visited it was my first experience and my daughter in Jamaica.The place is very clean the food is very well presented with a moderate valuable variety and was so delicious the people in the front desk, room service, restaurant and the kitchen are genuinely nice including the best creative chef with his special shows the rooms are made like a cabana in the mid of the forest which give the place a gorgeous atmosphere and if you’re so sweet like us you might attract some ants to chill 😊 i recommend this place for family as well couples don’t forget to go in catamaran and visit the cascades, Riki’s cafe, etc it worth the price you can visit the city and the market place .. A big Thank you to everyone in this hotel who makes my vacation so special ♥️♥️

Leisure Family

10/10

Exceptional

26 Aug 2025

Stephanie

We visited this property for the 1st time in 2001 and loved it. We loved it just the same this time. It is a very romantic setting. The staff was great! However, the rooms could use a bit of an upgrade. There very little options for latw night snacks. As well as better lunch options at the beach bar. These were the only negatives.

Leisure Partner

6/10

Pleasant

26 Aug 2025

Chris

Smoking is now a hassle on the beach. Hot tub was out of order again as it was on our last visit. Good things do come to an end. Will be our last trip to Sunset at the Palm. Our 10th visit

10/10

Exceptional

26 Aug 2025

Songhai Alberta

Every single staff member was polite, pleasant and greeting us with a smile. Pool was very very clean as well as the whole establishment.

Leisure Family

6/10

Pleasant

25 Aug 2025

Ashley

The property was gorgeous and very peaceful. The staff however always seemed put out when you asked for something. Except the front desk, they were exceptionally kind everytime we went to them. But all the bartenders seemed bothered when you went up to order something. The beach was so pretty and the resort was about 20 minutes from plenty of fun shopping and other nice restaurants.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Matthew Edward

Great location very quiet. The beach is just across the street and not a lot of people.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Michael

The staff was absolutely amazing-special shout out to: Jason, Tammy, Annika and Lynette. Property was beautiful and lush. Both the pool and the beach were absolutely amazing. Food was always great and consistent. We’ll definitely be coming back!

Overall, a great experience and would strongly recommend. Everyone’s friendly and the property is outright beautiful.

Leisure Partner

10/10

Exceptional

20 Aug 2025

Anthony

Me and my wife have been all over the world but we found this hidden paradise gem and we couldn’t have asked for anything more . The staff are exceptional people and will cater to any needs you have or advice on anything in the area . The facilities are absolutely relaxed and the pool area is very amazing . They also have great entertainment every single night . It’s not a big hotel club scene so don’t expect that but just relaxing and enjoying the amazing food and the chefs showcase was beyond our expectations . The jungle bungalows are so amazing it’s 2 stories up so you feel like your floating on your balcony . Overall is a 10/10 on everything we didn’t encounter one single thing that we didn’t like to be honest . It’s not the place it’s the people and these people are about the best and kindest on this planet . Enjoy .

Leisure Partner

10/10

Exceptional

19 Aug 2025

Ariagna

⸻

“Beautiful property! It truly feels like you are surrounded by nature — quiet, romantic, and perfect for relaxing. The service and food are excellent. Breakfast could be improved since it’s always the same, but they do have a nice coffee bar and mimosas! The Chef is so dedicated to sharing the best of their culture that it feels like having your own personal chef. I can’t wait to come back! And the beach… ahhhh, simply the best. They also offer a 6-hour catamaran trip that you will absolutely love.”

Leisure Partner

10/10

Exceptional

16 Aug 2025

David

The atmosphere is calm, the cottages are comfortable and private, the staff is friendly and efficient, and the beach is private and beautiful. We plan to go back at least once a year!

10/10

Exceptional

14 Aug 2025

Gracie

Absolutely loved this resort! Quiet,

10/10

Exceptional

13 Aug 2025

Genevieve

Overall, I would highly recommend staying here, especially if you are looking to relax.
Staff is very friendly and more than willing to help you if needed.
The room was okay, comfortable enough. Daily restock for bottled water. Take it with you so they’ll restock and you’ll have extra.
The beach is down a little path and across the street, takes less than 5 minutes to get there. It was clean, with chairs/cabanas available. The pool is very nice too, and it has a swim-up bar/live entertainment some nights.
For breakfast and dinner, there’s a buffet and the food there is just okay. For lunch, there’s a restaurant at the resort and one on the beach, which were way better than the buffet in my opinion. You HAVE to go to the Chef’s showcase and the Lotus Leaf. Those dinners were our favorite, and the resort even made reservations for us. They have all-day coffee too.
I would skip their special occasion dining opportunities, wasn’t worth the price I paid. There’s a gift shop, but I found better souvenirs at the airport since we didn’t really shop elsewhere. We spent 5 full days here and didn’t do any excursions, which we were just fine with. It was nice to just “be” for a while and that’s exactly what I got out of this trip. You’ll be spending a lot of time outdoors, so plan accordingly. It’s a peaceful time with not much to do.

Make sure you bring bug spray and put it on every single day, even if you think it’s not working.

Leisure

10/10

Exceptional

13 Aug 2025

Montgomery

Everything about this resort was amazing, the food, the private beach, and most importantly the staff, never felt so welcome at a resort, great resort!

Leisure Friends

8/10

Excellent

13 Aug 2025

Vernon

Very quiet and beautiful tropical paradise. Loved the pool area and the breakfast buffet was delicious. Beach area is wonderful with tons of activity options, vendors are available but not pushy. Service was mostly great, big shout to Shirlene, Navado, Cash and Travis as particular standouts throughout our stay. Rooms are so nice and beds are super comfy. Would definitely return and suggest to our friends. If you want a smaller all-inclusive with a quieter, more romantic atmosphere, this is the spot.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Virginia

Quiet peaceful property. Friendly helpful staff. Beautiful beach.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Lexi

Sunset at the Palms in Negril, Jamaica, was an absolutely magical experience from start to finish. The moment we arrived, we were enveloped in a sense of peacefulness that made it impossible not to relax and soak in the beautiful surroundings. The serene atmosphere, combined with the stunning sunset views, created moments that felt truly unforgettable.

The food was incredible! Each meal was a delightful journey of authentic Jamaican flavors, fresh ingredients, and creative dishes that left us craving more. But what really set Sunset at the Palms apart was the staff and the people we met during our stay. The team went above and beyond with genuine warmth and hospitality, making us feel right at home. Plus, we were lucky to connect with fellow travelers and locals whose kindness and stories enriched the entire experience.

If you’re looking for a place that offers tranquility, delicious food, and the chance to meet amazing people, Sunset at the Palms is a true slice of paradise. Can’t wait to go back!

Leisure Partner

10/10

Exceptional

09 Aug 2025

Aaron

Perfect location for a quiet honeymoon. The staff were very friendly and courteous. Special shoutout to Cash and Navaro for their excellent customer service behind the bar. We did have a few hiccups booking excursions and finding food options for my wife’s dietary restrictions despite communicating our needs well in advance of our stay. Would definitely consider staying here again as long as those concerns were addressed.

Leisure Partner

8/10

Excellent

07 Aug 2025

Ruth

It was very serene. Loved the massage.

Leisure Family

8/10

Excellent

06 Aug 2025

Rachel

The food wasn’t great but the ambience is. It’s very quiet. Very!!

Leisure Partner

10/10

Exceptional

06 Aug 2025

Secola

Very comfortable

Leisure Family

10/10

Exceptional

05 Aug 2025

Janet

Romantic lovely property. Comfortable and clean room. Friendly hard working staff. Perfect long weekend. We hope to return.

Leisure Partner

10/10

Exceptional

30 Jul 2025

Darrin

Amazing rooms, great service, great location. Quality food.

Leisure Family

10/10

Exceptional

30 Jul 2025

Shane

I had a great time , actually trying to get back as soon as possible . Food options were great room was fantastic ( had deluxe jr suite platinum ) but my butlers Nissano as well as Dennis were very attentive and accommodating they were the cherry on top of something was already great !

Business_and_leisure Family

10/10

Exceptional

30 Jul 2025

Karl

I was there approx. 20yrs ago, the quiet peacefull vibe remains. Staff are very friendly and accomdating. Beach is well kept and seems to be preferred to by nearby resort guests.
The lush tropical backdrop needs more manicuring in my humble opinion. I would certainly return. Thank you Sunset team for a wonderfull stay!

8/10

Excellent

28 Jul 2025

Christine

The front hotel staff was absolutely phenomenal, especially compared to nearby hotels that we have stayed at in the past. The rooms are interesting, as most resorts focus now on quantity over quality, and this resort was built long ago with size and comfort in-mind. The only lacking areas for improvement are the lunch dining options (and flavors), with speed being a major issue. The resort would also benefit by removing the live piano, live band, and replace them with modern music and a DJ. The constant Jamaican music (and dancehall-reggae) blasted by the pool area bartenders was painful after a full week. We had to leave the resort just to go dancing.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Terry

Very cool place to stay. Staff excellent and the beach was great!

Leisure Friends

10/10

Exceptional

27 Jul 2025

michael

Staff awesome and friendly. Food choices limited. Housing a little dated.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Lorena

We loved it! The place is perfect to relax, and enjoy Jamaica in a peaceful environment. The beach is super clean and very clear, we got to see tons of starfish. Also next to the are of the beach, there’s tons of stores were you can shop for souvenirs. The area on the beach includes its own restaurant and bar. The food was delicious, specially the restaurants. I recommend this hotel a lot.

Partner

10/10

Exceptional

23 Jul 2025

Kimberly

This ismy faorite place to stay in the Caribbean now. The property is breathtaking, the staff is STELLAR, the beach it stunning, the food is good and the drinks flow freely. I literally cried when we left. This was the most relaxing, beautiful vacation ever. And oh so romantic!

Leisure Partner

10/10

Exceptional

23 Jul 2025

Trasie M

It’s was like magic, I was truly transformed by the beach!!!!

Leisure

10/10

Exceptional

22 Jul 2025

Stefan John Robert

The only thing better than the property was the staff. Everyone was amazing and so attentive!

Leisure Partner

10/10

Exceptional

21 Jul 2025

Krzysztof Robert

Very friendly staff, clean, quiet, and safe place. The food is good, as is the coffee. I recommend it 100%.

Leisure Family

6/10

Pleasant

20 Jul 2025

Kimberly

It was a quaint and peaceful resort but unfortunately my bathing suit and money from my spouse wallet was stolen out our room. That left a bad impression overall for us.

Leisure Partner

8/10

Excellent

18 Jul 2025

Rachel

Loved our stay here! Visited in July and was not very busy. Nice relaxing place. I wish there was more food option. Our couple massage was nice too. Private drivers available we never had an issue finding someone to take us around. All good people highly recommend and cant wait to come back.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Darrell Lamont

Property was excellent, we enjoyed the all-inclusive option we chose, lots of menu options and choices. Amenities were top notch. Resort was not loud and quiet for romantic couples.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Angela

This property is gorgeous! It’s like living in a prehistoric jungle paradise. The staff are some of the friendliest I have ever encountered. Everyone was kind and laid back and the service is excellent. Breakfast and lunch are really good. Dinner wasn’t bad. The special dinner options were good. The dinner buffet wasn’t our favorite, but we were there when the hotel was not at all crowded and I think maybe there will be more options for dishes when it is a little busier. We were never hungry, though and we will be back!

Leisure Partner

10/10

Exceptional

12 Jul 2025

Melissa

We loved it. Weve visited many carribean islands. This was our first visit to Jamaica and SATP. I was apprehensive at first! Turns out- it was our favorite vacation ever.

The staff were wonderful. I cant say enough about them. Genuine. Happy. Kind. Generous. I felt safe at all times. I felt taken care of. I fell in love with many of the staff there.

The food was good. Ive been to places with bad food. Their food was prepared fine! I would do the chefs presentation more if i could've. It was a delight and so was he!

The tree houses smell nice, they are a tad dated but I live in an area with historic houses and it reminded me a lot of those. They've been well maintained. The bed was a tad hard on my back but thats not their fault. Next time ill take an extra pillow.

The cleanliness- I own a cleaning company at home- i didnt think the resort was dirty at all. I constantly saw staff cleaning. Restrooms, floors, rooms, even the beach was cleaned.

You cant beat the price either.

My husband and I will be back. It was our favorite vacation.

To all the staff at this resort- thank you! We adore you all! We cant wait to return!

Leisure Partner

10/10

Exceptional

12 Jul 2025

Trent Lamont

Absolutely amazing again! Ms. Donna was incredible and a special thank you to the beachside crew who pampered us daily!! Can’t wait to return next year!

Leisure

10/10

Exceptional

11 Jul 2025

Elaine

Amazing place! Everyone that work at the resort have such a good energy and always prompt to help. Relaxing, free stress zone. Good food, good service, amazing beach front area. I can’t wait to go back.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Michelle

It was amazing I’m all aspect .
People was very happy and friendly.
Beach was gorgeous and enjoyable.
Food very good .
I will definitely go back there soon .
On my last day on of the girls that was serving the breakfast came over and said she was thinking about me and when I would go back home .
This was on Tuesday and I said today .
She was so so king she said she bough somenthing for you .
She gave me a Key chain that she bough special for me and it make my heard happy and I cried .
I’ll ho back there very soon .

Leisure Partner