Name: Katti House
Address: Via Faenza 21, Florence, 50123, IT

10/10

Exceptional

30 May 2026

Brian

Liked the location. Very close to everything. Very crowded in that part of town

Family

10/10

Exceptional

21 May 2026

Carla

Clean hotel, nice bed, huge bathroom although not en suite.
The smoker was kicked out by the hotel staff (Thank you). Excellent location as very near the train station Sta.Maria Novella. There are a lot of restaurants below the hotel. There are Vietnamese, Chinese, Korean and of course Italian restaurants to choose from. We got a 10 % discount from eating at Katti restaurant.
Thank you Katti for a nice stay.

Partner

6/10

Pleasant

20 May 2026

Silvana

The staff are helpful, the location is convenient but the room is stuffy and the window overlooks a dingy space between buildings. It’s ok for a 1 night stay but I would not have stayed longer

Friends_and_family Family

10/10

Exceptional

17 May 2026

Elizabeth

We have been staying at Katti house for over 10 years. Maria is lovely and everyone is so helpful. It is in a great location for going anywhere in the city. the rooms are quiet and beautifully decorated. We love staying there and always feel so welcome.

2/10

Poor

05 May 2026

Cesar

My stay at Katti House was NOT pleasant.

Upon arrival at the check-in location, I had to wait over an hour for someone to show up. The phone listed in Expedia is incorrect.

When a lady finally showed up, she didn't seem happy. Why? I don’t know.

Her office was a mess, and she couldn’t find my reservation. After waiting about 15-20 minutes, she found that the reservation took my passport information. And guided me to a location nearby for my room.

The place looks dirty and smells bad. I saw laundry bags as we walked the stairs to my room. My room was not ready. She (the lady) gave a second room near the stairs.

The room had a musty smell, the bathroom was too small, the small TV had wires hanging, and the reception was poor.

The pictures shown on the Expedia website do not reflect my room or Katti House.

I could not find a hotel room to get out of the hotel.

I think the hotel is misrepresented and should NOT be offered at any price.

Self

10/10

Exceptional

29 Mar 2026

Mariana

Because of the price that we paid the place is very nice and clean. Great location and reception.

Family_with_children

8/10

Excellent

24 Mar 2026

Ulas

The location was great.The staff was nice. They can do a better job in cleaning. Mosquitoes are the main issues during our stay.

Family_with_children

8/10

Excellent

26 Feb 2026

Frances

Clean spacious room in a lovely old building. Excellent location in central Florence, close to everything you need. Good sound proofing to outside. Aircon worked well. Great coffee!

Friends_and_family Family

8/10

Excellent

04 Nov 2019

Trish

Loved the location but was a bit surprised when we checked in at the office, we actually needed to walk a few blocks to the location where we actually stayed. The rooms were spacious along with the bathrooms. Our mattress was a bit on the hard side. A soft mattress pad would go a long ways. The staff was very accomodating.

Leisure Family

8/10

Excellent

30 Oct 2019

Nathan

Great location. Comfortable. Classic.

Comfortable. Great location for the train station and 5 mins from the Duomo. Very happy with our stay. Helpful staff - we spent very little time there as you would expect, but they provided what we needed. Clean, reasonable cost for Florence prices and walking distance from everywhere. We would stay here again.

Friends_and_family Family

2/10

Poor

26 Sep 2019

Suki

Worst experience of my life.

This was absolutely a nightmare. We checked in at 8pm. I called 1 hour prior to say what time we would arrive. When we got there Noone was there. We waiting 1.5 hours until she arrived and didn’t speak a work of English. We never got the room we booked. She didn’t apologize. When we got in the room smelled lik feces. The daughters boyfriend tried to help us saying I’ll open the window and the smell should go away. But when he opened the window it wasn’t even to outside it was a utility room that ran all night. When I went to take a shower the glass shower door fell on me. This was the worst experience in my life staying at a hotel. We were travelling around Europe for a month. To all reading this. Beware. Would not ever recommend anyone to stay here. Oh and to top this off none of the outlets worked.

Partner

10/10

Exceptional

14 Sep 2019

Verified traveler

A real gem!

Location is perfect: just a couple of minutes walk to the train station and T1 and T2 tram lines, on a street packed with cafes and restaurants. Great hosts, nice rooms and beautiful building, too.

Business

10/10

Exceptional

05 Sep 2019

Frances

It was a beautiful little quaint hotel on a lovely Florence avenue bustling with tourists and lovely shops and restaurants. The young lady that greeted us was so accommodating and kind and even kept our luggage while we went to Rome for the weekend even though we weren't coming back to that hotel to stay. Great rates and a memorable experience.

Leisure Family

10/10

Exceptional

31 Jul 2019

Charles

Florence in a day

Our host went above our expectations. Great place and perfect location. We really enjoyed our stay!

Partner

10/10

Exceptional

10 Jul 2019

Verified traveler

Great service and amazing staff at their restaurant

Leisure Friends

10/10

Exceptional

08 Jul 2019

Verified traveler

Location was fantastic and room and service was great value for money.
Stay again soon.
br: Pete

Partner

8/10

Excellent

02 Jul 2019

Verified traveler

Great location in Florence

Literally within walking distance of the train station, it makes it easy if you are arriving at the Firenze (Florence) train depot. Easy access to all major destinations within Florence as well. Helpful and friendly staff! Good breakfast in the morning with fruit, muffin/coffee-cake, deli meats and juices. Only concern was room size (small) and beds (very hard). A/C worked well, however, as it was hot in Florence during our trip. It's location made it easy to stop by room midday and rest/recharge w/ A/C.

Family

8/10

Excellent

11 Jun 2019

Suzanne

Great central location

Great central location, a few minutes walk from the cathedral and duomo. Also a few minutes from the main train station (Firenze Santa Maria Novella). All Florence main sights within 20 minute walk including lots of restaurants. We booked a room with a private bathroom and it was spacious, clean, had air conditioning and a very comfortable bed.

Partner

6/10

Pleasant

25 May 2019

Verified traveler

Not-so-private bathroom

Nothing against Katti House, just Hotels.com. We had requested a private bathroom but had to walk through the dining room to get to it.
The room was very small with no place to unpack.

Partner

10/10

Exceptional

17 May 2019

Mary

Excellent!!!

This is an amazing hotel. Love the owners, they go out of their way to see to it that your stay is great! The location is fantastic. Walking distance to everything and restaurants next to the hotel. 5 minutes to the train station. Highly recommend. I will stay there again when I visit Florence.

Partner

8/10

Excellent

14 May 2019

Danielle

Great stay, helpful staff

Great place to stay and fantastic location

Partner

10/10

Exceptional

21 Apr 2019

Seunghwan

It is amazingly great location and service with great breakfast. It seems a family owned hotel and they are really kind and provide the best service. Room itself seems a bit outdated but no complaint comparing to the price and service. I will definitely recommend this place.

Family

8/10

Excellent

18 Oct 2018

Robert

Nice little room

We stayed at Katty House II - Nice and clean room. The building is not too sound proof so if you sleep light, probably not the best place. Nice bathroom in the room (important) although the hairdryer kept shutting off. Easy walking to many parts of the city an Florence attractions. Lively part of the city. Wifi was great and breakfast was nice, nothing fancy but enough to get you some energy for site-seeing.

Partner

10/10

Exceptional

08 Oct 2018

Verified traveler

Room is not fancy but it is clean and comfortable. Property is located in great location.

Partner

8/10

Excellent

01 Oct 2018

Toni

Enjoyed our stay.

We enjoyed our stay at Katti House. It was close to everything we wanted to see. The owner Maria and Christina we very welcoming. The breakfast offered a lot of choices.

Partner

10/10

Exceptional

01 Oct 2018

Doug

2 Night Stay

We stayed two nights. Everything was good, and clean. Beds were comfortable. It’s located close to most of the tourist things you’d probably want to see. Customer service was also very good.

Partner

10/10

Exceptional

07 Sep 2018

Garry

Had a great time at these apartments in Florence.
Location was great and Christina was very pleasant and helpful.
Apartments were very clean and of a good standard

Partner

10/10

Exceptional

26 May 2018

Marc

Easy walk to the train station and also close to the main attractions of the town. There is a market close with a fantastic food court. The owner has a restaurant next door which also very good. The owner is not fluent in English but very nice and was still able to communicate everything we needed to know.

Partner

10/10

Exceptional

26 May 2018

Graeme

Beautiful Hidden Firenze Gem

Amazing traditional place. A wee walk from reception to the apartment but beautiful

10/10

Exceptional

30 Sep 2015

Andrea

Ciao!

We enjoyed our visit and thought the room was very spacious (especially for European hotel sizes). The location was convenient as well. Maria and Katti were very accommodating since we hada slight issue with the booking through this website. Would definitely stay here again in the future!

Family

8/10

Excellent

26 Jul 2013

Verified traveler

Good for a couple of nights

The hotel was ok. They should have put the sign in english that means phone when you arrive to save you being sat on the street for 30mins after a long flight and train journey. Hot water was rubbish.

10/10

Exceptional

14 Apr 2013

Emilie

Great stay! Very friendly staff.

Staff were very helpful. They were open to answering any questions about Venice. Where to go and what to see. Room was small, but that's very normal for any part of Europe. Breakfast was very good. I would recommend these accomodations, for the price it was excellent!

8/10

Excellent

30 Mar 2026

Yusuke

部屋は天井が高くとても清潔でした。エアコンも付いていましたので、空調もしっかり対応していました。フロントは2階にあり、オシャレなマダムがお一人で運営されているようでした。フロントへのアクセスが少し難しく、一階のレストランの女性に助けてもらいました。一階に施設へのベルがあるのですが、そちらを押すとマダムが出てきてくれます。初めての経験だったので戸惑いましたが、それ以外は問題ないです。

Family_with_children

10/10

Exceptional

26 Jan 2026

Ling-Ting

裝潢有特色，老闆人很好

10/10

Exceptional

22 Jan 2026

Haeun

주인 할머니께서 방도 무료 업그레이드 해주시고 짐 보관도 저녁까지 도와주시고 너무 친절하셨어요!!

Friends_and_family Friends

2/10

Poor

15 Dec 2025

Jose

Nos dijeron que había un error en la app de reservas, y que nuestra habitación no debía tener baño. Que si lo queríamos, teníamos que pagar más, o si no, usar un baño de fuera de la habitación.
Y que diésemos gracias a que no se habían dado cuenta antes, porque si no, nos habrían cancelado la reserva (nos dijeron que a unos que entraban al día siguiente se la iban a cancelar).
Creo que, de ser cierto el error, no debe asumirlo el cliente, sino quien lo haya cometido.

Partner

10/10

Exceptional

02 Mar 2020

Isabel

Es war wunderbar. Die Unterkunft ist in einem mittelalterlichen Palazzo nur 5 Gehminuten vom Dom entfernt in einer ruhigen kleinen Strasse, ideal, ganz liebevoll eingerichtet, wir haben uns sehr wohl gefúhlt.

Friends_and_family Family

10/10

Exceptional

29 Oct 2019

Laurent

Beau séjour dans un chambre typiquement florentine

Très bien. Bel accueil. Chambre typiquement de style florentin. Propre et spacieux. Pas de bruit. Très près de tout (centre historique), gare, tram pour aéroport. Bon rapport qualité pris. Je recommande pour un séjour de quelques jours à Florence. Personnel très agréable, compréhensif et flexible.

Partner

10/10

Exceptional

29 Aug 2019

ErmannoAscione

Colazione caratterizzata dalle buone torte preparate dalla padrona di casa.
Albergo in posizione ottimale per visitare la città, camere pulite.

Leisure Partner

8/10

Excellent

21 Jul 2019

Elisangela

Recomendo!

A recepção neste B&B foi bastante ágil, cordial e a Dona Anna foi muito simpática em todos os momentos. O quarto ficava à uns 50 m do local do check in, sendo na mesma rua, outro prédio. Quarteirão bem em frente ao mercado de San Angelo (2min a pé). 5 minutos do Duomo... localização excelente, segura, perto de tudo e com muitas trattorias, gelaterias e mercados ao lado. O único lugar q precisamos usar táxi foi o Jd de boboli e piazza di Michelângelo, pois era mais afastado e o cansaço dos dias anteriores desanimou a caminhada. Café da manhã simples, mas suficiente Pro desjejum. Quarto confortável com tudo que era necessário... roupas de cama boa. Só sentimos incômodo com a luz do banheiro que tem tempo de ficar acessa... com isso, se gastássemos algum tempo no banheiro antes de ligar o chuveiro, no meio do banho a Luz apagava e a gente ficava no breu. Achei desnecessário e inconveniente essa medida. No mais, perfeito! Ficamos 5 dias neste B&B. Limpavam todos os dias. Ah, outra coisa: tem escadas pra subir com as malas.

Family

6/10

Pleasant

10 Jun 2019

Verified traveler

Einfaches und dunkles Zimmer. Bad sehr eng. Mitten in der Innenstadt, alles sehr gut zu Fuß erreichbar. Parken teuer.

Leisure Partner

8/10

Excellent

23 May 2019

Verified traveler

Très bon accueil, la chambre est jolie et spacieuse

Leisure Partner

10/10

Exceptional

09 May 2019

Marianna

Al Katti House siamo stati davvero bene, ambiente pulito e accogliente. Personale gentile e disponibile anche la posizione dell'alloggio è nevralgica.

Friends

10/10

Exceptional

25 Sep 2018

Verified traveler

Excelente!

Estadia excelente! Tudo muito organizado e limpo! Hotel muito bem localizado! Funcionários atenciosos!

Family

8/10

Excellent

05 Sep 2018

Mireia

Todo perfecto si no fuera porque la habitacion daba directamente al comedor de desayuno.

Partner

10/10

Exceptional

11 Jan 2015

Valentino

Qualità e cortesia. Ottima sistemazione. 10+

Camere molto belle, pulite e confortevoli. Personale cortese e disponibile. Anche il ristorante merita molto, cucina davvero di ottima qualità con specialità del posto. Siamo rimasti molto contenti del trattamento in generale. In caso di ritorno a Firenze ci fermeremo sicuramente di nuovo qui.
Complimenti! :-)

Partner

8/10

Excellent

07 Jan 2015

ANTONIO

tre giorni a passeggio a firense

Soddisfatti, per visitare firenze a piedi è perfetto, a due passi dalla stazione di Santa Maria novella e in camera si dormiva benissimo.Gentilissima la signora e ci siamo trovati benissimo con le colazioni e abbia
mo sempre cenato li a due passi da Katy sempre di proprietà della famiglia,ottima cucina toscana e sconto 10%.Se proprio si vuol trovar qualcosa il panorama dalla camera non è il massimo perché dà su un muro interno ma noi penso torneremo

Partner

2/10

Poor

29 Apr 2014

manano

Worst ever in Italy

Worst ever in Italy

When we arrived to hotel ( if can name like \"hotel\"...) we went notified by other customers, that reception was a block from distance ( either hotels.com or the owner we don't adviced before about that. We had lucky found these people in the door ).
Then , when I found the owner ( the reception was in Katty Hotel) , she told me that reservation never exists, and she told me was my foul because I cancelled (never I did that and never she shown me some evidence of this ). I shown her my confirmed booking with Hotels.com , but she still insisted that was my fault. Therefore, we had to look other hotel in Florence where all was sold out...
Don't go this hotel !
PD: We went after to the Hotel Lorena, very nice hotel with good atention.

8/10

Excellent

20 Apr 2014

Laura

Accogliente e centrale b+b

La signora che gestisce il bed and breakfast è disponibile ed esperta. Gradevole l'arredamento e il contesto, in ambiente caratteristico e sicuro. Da considerare anche per donne con bambini/ragazzi.

Family