Hotel Richmond Hill On North

6/10

Pleasant

07 May 2026

Michael

Dirty shower loud ac spiders everywhere on celingo

Partner

8/10

Excellent

28 Apr 2026

Lise

A good place to stay

10/10

Exceptional

24 Apr 2026

Lise

Very excellent spot I needed to be it’s one of the older roadside motels that I grew up to not a fancy place but I really like it there very friendly and helpful they need to add coffee even at the front desk so we can come in and get a coffee with no charge other then that I’m very pleased with my stay .

Partner

4/10

Poor

01 Feb 2026

Genady

Positives: it was about -17 outside and very worm inside, toilet worked and relatively clean, beds were OK, tv worked. Negatives: microwave was not rotating and rusted; there were no place to hang outside closes; towels were on microwave and not in the bathroom; door did not have lock inside, only outside; there were no internal phone or any way to call management; internet was locked and password was not provided; lamp on the night stand was broken, no USB ports.

Business Family

2/10

Poor

22 Oct 2025

Andre

They were rude, after paying with a credit card then they wanted a 200 dollar down payment after paying and requested cash told them no then they said the wanted a credit card and will charge the credit card and would get money back after 5 business days instead of putting the credit card on file they wanted to charge it and kept insisting for cash. They also never cleaned the room the next day, awful customer service and support

Business

6/10

Pleasant

18 Oct 2025

Johnathan

Unable to drink water in room do to public health notice. Other than that amazing service!

Leisure

4/10

Poor

17 Oct 2025

Alvaro

Bathroom extremely dirty & very poor service

Business

4/10

Poor

12 Oct 2025

Asad

The room smelled and the air conditioning added additional smells. The carpet or the air conditioning did not appear to be properly cleaned for a while.

Friends_and_family Family

2/10

Poor

28 Sep 2025

Arceli

The room smells like cigarettes, the washroom has poop in the walls near to the toilet, bathtub oxide/rust inside, Moho in walls, tv and cable not working, Cortines fall dawn, microwave super dirty and sticky, horrible experience for a family with kids not recommended

Business_and_leisure Family_with_children

2/10

Poor

28 Aug 2025

Peter

The water is not safe to drink per York Regional Health. The Health Dept said there is bacteria in the water. Sheets had long black hairs on them. Room smelled like a urinal puck.

10/10

Exceptional

27 Aug 2025

Bastiyan

Friendly staff.

Business Family

8/10

Excellent

24 Aug 2025

Debra

Quite worn down but clean. Very nice people in the office. Not happy that the people next door were physically fighting and yelling. Made me nervous.

Partner

6/10

Pleasant

09 Aug 2025

jafar

It’s good for the price and a nice place to relax during travel. However, the rooms do need some renovation.

Leisure Family

2/10

Poor

01 Aug 2025

Michael

Dirty and bed bugs and also it says no dogs but dogs were beside us barking and i have a video of the bed bugs

4/10

Poor

30 Jul 2025

Kevin

Nice staff. Shower hard to use. Hot or cold shower. Faucet faulty. Room as a whole very old

2/10

Poor

27 Jul 2025

Doraelia

The rooms smelled like cigarette. The ac was open and full of lint/dirt. The wall outlets are uncovered. The carpet is filthy you can literally see the grime. Just absolutely disgusting.

Business Family

10/10

Exceptional

21 Jul 2025

Angela

Stayed for work and had a pleasent experience.

4/10

Poor

20 Jul 2025

Ryanne

lots of bugs, little bit cold, only one key per house making it inconvenient

Leisure Partner

2/10

Poor

29 Jun 2025

Tan

Bad motel

Leisure

4/10

Poor

27 Jun 2025

Gregg

Room stunk , sign in bathroom says “ don’t drink water and another sign at toilet saying don’t flush toilet paper
Only plus was the bed was comfy and they had cable

Leisure Partner

2/10

Poor

05 Jun 2025

Jennifer

Tv didn't work.. bathroom needs a Reno . For the price it wasn't anything special . Worth half what I paid

2/10

Poor

26 May 2025

Alan

Actual bed bugs

4/10

Poor

04 May 2025

Joe

The toilet had feces residue in it, and there was no toilet brush. The room had an old, musty smell, and no bath mat was in the bathroom. The location needs a facelift. Many of the doors are dirty and rusting!

Leisure Partner

2/10

Poor

14 Apr 2025

Navdeep

Everything cheap

Business_and_leisure Family

6/10

Pleasant

03 Mar 2025

Henry

Need to improve the cleanliness

6/10

Pleasant

03 Mar 2025

Henry

Need to improve the cleanliness

6/10

Pleasant

03 Mar 2025

Verified traveler

It was okay. Excepted more of a cleaner environment

Self

10/10

Exceptional

16 Feb 2025

Umaasuthan

I’m happy

Business

2/10

Poor

21 Jan 2025

Navdeep

Too old worst then posted pictures
Washroom’s glass window was cracked

Business_and_leisure Friends

2/10

Poor

01 Jan 2025

Dongsik

Pay more look for something else.

2/10

Poor

24 Nov 2024

Vasilios

I walked in and there as no toilet paper just an empty roll on the holder, smelly old and dirty. Didn’t even stay
I walked out and left. Unfortunately I could not get a refund

2/10

Poor

07 Nov 2024

Yue

When I arrived at 9:30 pm, their office was already closed. I called their phone number, but no one answered. I didn’t check in therefore. I request for the refund.

Leisure Friends

8/10

Excellent

22 Oct 2024

Henry

Very convenient and easy access to everything.

2/10

Poor

25 Sep 2024

Pejman

Better is sleeping in the car don’t waste money. Don’t risk to get sick and the dirty bed dirty sticky carpet various slow service and very expensive deposit management service zero out of 10.

Business_and_leisure Partner

2/10

Poor

03 Sep 2024

WEI

Terrible experience, no attendance onsite after 9pm, we arrived at 9:30pm, could not check in, and cause us no place to stay, terrible !!!!

Leisure Partner

6/10

Pleasant

27 Aug 2024

Rahim

no comment

6/10

Pleasant

26 Aug 2024

Elsa V.

Expedia didn't show the outside just the rooms, I was surprised to see it was a motel, no coffee, no food and soooo far away.

Leisure Family

2/10

Poor

24 Aug 2024

Adunola

Very bad hotel

Business_and_leisure Family

4/10

Poor

21 Aug 2024

RAY

Property looks like crap, water deemed not safe to drink in bathroom by city. No extra lock on door, window in bathroom broken etx etx

Business Self

4/10

Poor

18 Aug 2024

Iftekar

Excellent location but rest were terrible

2/10

Poor

15 Aug 2024

Amrit Kaur

Very dirty and smelly

Leisure Partner

2/10

Poor

06 Aug 2024

Jacey

This was truly the most horrible place I have ever been to. Bed bugs, toilet didn't work, The most filthy place ever and should be shut down.

Leisure Partner

2/10

Poor

05 Aug 2024

Ayman

Air condition is broken and very old. Very hot temp inside the room.

Business

8/10

Excellent

11 Jul 2024

Henry

Overall it was pretty good

Leisure Partner

8/10

Excellent

06 Jul 2024

Gregory

Perfectly adequate for the price. Very no frills experience. Room could have been tidied better, nothing gross but there were 2 or 3 small bits of trash under the desk and i found a razor from a previous guest in a hard to see spot above the shower. But no real complaints. Would stay again

Leisure Self

10/10

Exceptional

17 Jun 2024

Gurchetan

.

4/10

Poor

23 May 2024

Heather

It was very old and dated and smelled terrible like it had been a smoking room for a very long time. One towel and when got iced tea on it was charged $20. No hair dryer or iron. People next door were fighting-had to call police.

Leisure Self

4/10

Poor

20 May 2024

Mohammed

Needs to improve on cleanliness

Leisure Self

4/10

Poor

19 May 2024

Henry

Cleanliness need to improve more

4/10

Poor

19 May 2024

Henry

Cleanness need to improve much more.

Leisure Partner

2/10

Poor

03 May 2024

Janusz

Pretty bad, treated like a disease...

4/10

Poor

28 Apr 2024

riet

YORK REGION Community Health Dept has a Boil Water Advisory Would not have stayed there if there been an alternative place.

2/10

Poor

27 Apr 2024

Anil

Too old, should not designate this as a hotel. Expensive for the services provided

Family

2/10

Poor

15 Apr 2024

Olen

Staff is no good,

Business_and_leisure

6/10

Pleasant

02 Apr 2024

Henry

Hotel linens are soo dirty

6/10

Pleasant

30 Mar 2024

zhan jun

facilities are old.

Leisure Self

10/10

Exceptional

18 Mar 2024

Benjamin

used the motel for a music video shoot, would definitely use again!

6/10

Pleasant

19 Feb 2024

Rodney

It's cheap, that's what I like. So if it is that cheap you could expect that there is a reason. No locks on the windows, it is cold when you get in, then you turn on the heat. It takes a hour to get it heated. U turn in or out. Was quiet and I had a smoking place right out front.

Business_and_leisure Self

8/10

Excellent

04 Feb 2024

Elton

Will recommend to my friends

Business_and_leisure Self

6/10

Pleasant

21 Jan 2024

Olen

“I’ve noticed that the deposit required is quite high. Given my frequent stays at this hotel, I was wondering if it might be possible to consider lowering the rate for regular guests like myself.”

Leisure

8/10

Excellent

12 Jan 2024

bruno

They close up the office at 9 a clock which I got there late at 9:15. Honked my horn and they finally got somebody to open the door. No shampoo or soap and no garbage can. Sleep was nice lots of parking easy access and quiet

Business Self

2/10

Poor

28 Dec 2023

Basil

Unsafe, unclean, smoke smell all over room, used and ripped bedding sheets, bugs in the room, left after 15 mins after check in and they still have the audacity to charge you for one night. This place should be taken off expedia platform. I rather sleep in the streets.

Business_and_leisure

2/10

Poor

26 Dec 2023

imran

smell like smoke

Business Partner

2/10

Poor

27 Nov 2023

Tony

Water unsafe to drink as per warning sign in bathroom from ministry. Condom under bed. Open bag of chips under bed. Bed frame busted.

Business Self

2/10

Poor

19 Nov 2023

Yvette

Extremely dirty, expedia advertises that they have hair dryer in the room, that’s a lie. No towels , he have to wait until noon to have a shower cause there where no towel available.

Leisure Partner

2/10

Poor

19 Nov 2023

Maribel

Very bad attention

2/10

Poor

14 Nov 2023

Stephanie

The room wasn’t clean, the bed was broken. There was a torn off fake nail on the nightstand, an open can of Similac baby formula under the bed, growing black fuzzy stuff in it. A baby pacifier beside the couch. The floors were black when I wiped a paper towel over them. Bathroom wasn’t cleaned at all! There was the other persons half left toiletries & brown stains dripping down the shower. Faeces & urine all around the toilet. I asked why our room wasnt cleaned? The receptionist excuse was that she wasn’t there for 21 days & doesn’t know why? I asked to change rooms she only had one, it was in the same condition. I didn’t get any discounts. Unfortunately, I had nowhere else to go & I had to stay there until the renovation of my house was done. Cable didn’t work & the internet only worked half the time. The excuse for that was the room was to far away. I was told the manager would speak with me, but that never happened the three days I was there. In my opinion, I should’ve paid a dollar for that dump. That motel should be illegal or shut down!! My fiancé, & I Didnt shower once, he wouldn’t even use the washroom there. I feel I need a doctors visit after that. I have all the pics to show it too. 0stars

Partner

2/10

Poor

15 Oct 2023

Gagandeep

Bad and worse experience!

this property is too old and is not maintained well. I stayed there for one night and the room was not clean the rug is too old and the washroom walls have fungi on it and the shower os broken and it was a bad experience staying here ! The AC didn’t start ! i really regret to book this hotel ! pls don’t book it if you like cleanliness.

Friends_and_family Family

2/10

Poor

15 Oct 2023

Patrick

No good

2/10

Poor

08 Oct 2023

Kyle

Dont pay your deposit with cash in case you wanna leave last minute. Theres a hole in the ceiling and in the window. The wifi password is wrong and there are belongings from previous people everywhere. A sign says to use the phone to call the desk but the very phone jack is ripped from the wall. all i want to do is go home. Spend the extra money on a real hotel. This place is absolute garbage.

Leisure Self

4/10

Poor

01 Oct 2023

Walter

TV did not work. Fridge contained half drunk cups of pop from earlier guests. Ceiling above bed had huge crack in it. City has ruled that the water is dangerous to drink. They have left several articles for you to read about the water and it sounded like they were supposed to supply bottled water but there was none,

Leisure Self

2/10

Poor

18 Sep 2023

Rajinder

No range for wifi

Business_and_leisure Friends

6/10

Pleasant

18 Sep 2023

Olen

The smell of the room , and the bedsheets they are not clean

Leisure Self

2/10

Poor

10 Sep 2023

Tayfun

Very bad

Business_and_leisure Friends

6/10

Pleasant

10 Sep 2023

Tarek

adequate for the price

i have stayed here a few times and cannot really complain; you get what you pay for; expect a few things to be less than clean and functional; but overall it is a budget-friendly option in the overprice gta;

Self

10/10

Exceptional

31 Aug 2023

Jake

It was a standard motel experience.

Leisure Friends

6/10

Pleasant

29 Aug 2023

Henry

Bad sheets are so dirty

2/10

Poor

27 Aug 2023

David

We were five minutes late to check in and they refuse to let us in even though they’re still in the office. They just ignored us and then turned off the lights. Had to find accommodation elsewhere

Leisure Family

2/10

Poor

25 Aug 2023

Maximo

Leaky roof, wet bed, no towels, no extra bedding, can't contact anyone after 9, non-smoking room smelled of smoke, bathroom faucet broken, broken window, can just climb in through front window don't need a key, unsafe, dirty, need I go on?
Very unhappy!

Please remove from Expedia list! Gives people using Expedia a bad impression of Expedia!

Leisure Family

2/10

Poor

31 Jul 2023

Sandeep

No chairs at all and the room was so smelly. AC was not working properly and feel sweaty the whole night.
Mosquitoes in the bathroom

Leisure

2/10

Poor

21 Jul 2023

Verified traveler

Did not get to check in...no desk perso after 9 pm!!! Refund please.

2/10

Poor

10 Jul 2023

Seham

Smelt horrible, disgusting stains on a very old couch that you can't even sit on. No table amd chairs inside nor outside to be able to eat anything. Curtains were ripped and could barely provide privacy. Bathroom was gross, old stained tubs and sinks and faucets. Washing your hands at the mall is a luxury compared to this place. Not worth the price at all. Couldn't wait to check out early in the morning.

Family

2/10

Poor

08 Jul 2023

Hashem

No clean towels left, bedsheets weren't changed, air-conditioning wasn't working, and the room was smelly full of different species of insects, spiders, cockroaches, etc.
I asked the hotel to cancel my stay, so I could move somewhere else, but they didn't accept.
That's not what you see in the photos.
However, that seems to be good for a weed-party.
Worst experience.

Leisure Self

8/10

Excellent

03 Jul 2023

Tanya

Staff was very pleasant and my stay, surprisingly, was quiet. The room did not look as advertised and was outdated especially the restroom; it could use some attention. It appears to be a small family business, so my advice to bring in more customers is to do minor upgrades and add an ice machine. That being said, I will be coming back again as i did have a good nights sleep

Leisure Partner

10/10

Exceptional

29 Jun 2023

Milan

Very good location

10/10

Exceptional

30 May 2023

Matthieu

Thank you for being extra accommodating with our late check-in!

Leisure Friends

2/10

Poor

17 Apr 2023

Bikramjit

Not clean tomuch dirty smelly

Business_and_leisure Family

10/10

Exceptional

16 Apr 2023

Wayne

Very clean quite friendly staff

Leisure

2/10

Poor

07 Apr 2023

tandis

It was very dirty and disgusting

10/10

Exceptional

27 Mar 2023

Manovikneswaran

Bathrooms could’ve been a bit more cleaner, and the tv remote was not there, also a wifi connection would’ve made it sweet

Business_and_leisure Self

8/10

Excellent

17 Feb 2023

Gracyl Marie

Its ok

Leisure Partner

6/10

Pleasant

06 Dec 2022

VAHID

This place says that this is a smoking room , but when you get there they say that you can’t smoke inside even with saying smoking room on your booking !!!!!!

Friends_and_family Friends

2/10

Poor

04 Dec 2022

Harold

Not good at all

Leisure Partner

4/10

Poor

03 Dec 2022

Ron

The room looked clean . We had a non smoking room but the old comforter on the bed had a burn mark on it. The tv remote didn’t work so you couldn't watch it. The toilet handle flushed but you had to hold it longer then normal because something was wrong. There was a sign in the bathroom warning about high Sodium levels in the water, posted in 2016. So I didn’t feel comfortable using the shower. Overall my wife compared it to \"The Bates Motel\" and I don't think I would stay there again in the future.

Leisure Partner

10/10

Exceptional

02 Dec 2022

Thelma

Its a quite place and the staff are friendly .

6/10

Pleasant

22 Nov 2022

George

Staff are very good this is an old motel in need of alot of repairs not a hotel.

Leisure Partner

4/10

Poor

27 Oct 2022

Bikramjit

Not happy

Business_and_leisure Family

10/10

Exceptional

26 Oct 2022

Beatrice

Quiet,

Leisure Self

4/10

Poor

24 Oct 2022

Alex

old hotel, need a lot of love, good space on room, deficient shower, tv control do not work, bed too noisy, separate heating.

Partner

10/10

Exceptional

23 Oct 2022

Steven

Nice place, would stay again