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The Winston Solvang

Santa Barbara Area - CA · United States

486 C 1St Street SolvangView location

9.2/10Excellent657 Reviews
Cleanliness9.8/109.8
Service9.0/109.0
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Winston Solvang

With a stay at The Winston Solvang, you'll be centrally located in Solvang, within a 10-minute drive of Chumash Casino and Los Padres National Forest. This hotel is 25. 5 mi (41. 1 km) from El Capitan State Beach and 0. 1 mi (0.

1 km) from Hans Christian Andersen Museum. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a communal living room. Featured amenities include express check-out, a library, and an elevator. Free self parking is available onsite.

Grab a bite from the snack bar/deli serving guests of The Winston Solvang. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM. Make yourself at home in one of the 14 individually decorated guestrooms, featuring minibars and flat-screen televisions.

Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.

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The Winston Solvang is in the heart of Solvang, within a 5-minute walk of Solvang Festival Theater and Old Mission Santa Ines. This hotel is 0.3 mi (0.5 km) from Solvang Vintage Motorcycle Museum and 0.5 mi (0.8 km) from Solvang Brewing Company.

Make yourself at home in one of the 14 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes.

Featured amenities include express check-in, express check-out, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply No front desk Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Santa Ynez Valley 0.1 km / 0.1 mi
Hans Christian Andersen Museum 0.1 km / 0.1 mi
Lucas & Lewellen Vineyards 0.1 km / 0.1 mi
Solvang Windmill 0.2 km / 0.1 mi
Solvang Festival Theater 0.3 km / 0.2 mi
Old Mission Santa Ines 0.4 km / 0.2 mi
Solvang Vintage Motorcycle Museum 0.5 km / 0.3 mi
Solvang Brewing Company 0.5 km / 0.3 mi
California Nature Art Museum 0.6 km / 0.4 mi
Elverhoj Museum of History and Art 0.6 km / 0.4 mi
Hans Christian Andersen Park 0.7 km / 0.4 mi
River Course at the Alisal 0.9 km / 0.6 mi
Santa Ynez Valley Cottage Hospital 1.7 km / 1.1 mi
Sunny Fields Park 2.3 km / 1.4 mi
Kaena Winery 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Concierge
  • Library
  • Meeting room
  • Breakfast
  • Non-smoking establishment
Show 1 more facilities & services
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Winston Solvang

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    The Winston Solvang

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    The Winston Solvang

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Winston Solvang

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    The Winston Solvang

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Winston Solvang

9.2
Excellent
657 Reviews
Cleanliness
9.8 /10
Service
9.0 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Gonzalo
Very cute hotel with everything you need for a great stay.
Family
10/10
Exceptional
13 Jul 2026
Molly
We chose the 2 long bed room which was quirky and fun and everything about it was comfy and clean.
8/10
Excellent
13 Jul 2026
Ryan
It is an interesting property due to the \"invisible\" check in process - never had that before - but it worked just fine. My only complaint was that the room had lights that just wouldnt turn off. There was a light at the front door that no matter which switch you pushed or held down, it wouldnt turn off, so you were sleeping with a light on, which isnt ideal. There was another large light in the bathroom that seemed to be on a daily timer, so it wouldnt turn off during the day, but did automatically turn off at night...less of an issue then.
Other than that, the check in and everything was easy. The property and room were very clean. The location in the center of town was very nice. The private parking for guests was welcome. I would stay again...with a sleep mask :)
Partner
6/10
Pleasant
12 Jul 2026
Ruben
The bad: weak a/c that won’t cool, no ventilation in the bathroom, gravel parking lot, no ev charger, poorly lit at night, tv control is a mystery.

The good: the room is amazing, clean, quaint little hotel, virtual check in and check out, A+ for location.

Verdict: will stay again
Partner
10/10
Exceptional
10 Jul 2026
Janet
This hotel is one of the best I have stayed in. The room was so beautiful in terms of decor with the most comfy bed. The bathroom was also incredible with lots of lovely free accessories like body lotions, nail files, cotton buds etc. The air conditioning was set perfectly for a good night sleep and was quiet which is often not the case. This plus the beautiful cotton sheets and blankets made for a perfect overnight stay. Just wished I could have stayed another night!
Friends_and_family Family
6/10
Pleasant
07 Jul 2026
susie
No person to ck us in.
10/10
Exceptional
05 Jul 2026
Mando
Perfect stay, very clean and private.
10/10
Exceptional
29 Jun 2026
Janice C
This hotel on the inside is one of the most thought out designed hotels we have ever stayed in. Our room was so beautiful and comfortable that we didn’t want to leave to eat dinner. We had dinner and came back to sit on the patio and drink wine. Every detail was there. They had an espresso machine, wine glasses, cozy throw blankets, and your own robe and slippers. We would come back to Solvang just to stay in this hotel.

The check in was a bit confusing but once we called we were immediately assisted.

The bath products are from a shop in Denver and they give you the option to purchase items from the collection, which I highly recommend! The smells and the way my skin felt, amazing!

We traveled the PCH and this was by far the best stay.
Partner
10/10
Exceptional
25 Jun 2026
James
Expresso machine in room
Family
10/10
Exceptional
17 Jun 2026
darcy
Great rooms...very large and modern, clean, staff very responsive to any questions, great location in downtown Solvang
Friends_and_family Family
8/10
Excellent
17 Jun 2026
Theodore
The sweet was very nice. I just didn't like the part had to wait to check-in to our room, have to wait but other than that. Once we got in, it was a beautiful thing.
Friends
10/10
Exceptional
14 Jun 2026
Shalini
Right in downtown Solvang, everything is just a walking distance.
Clock tower room is spacious and has great views.
Partner
4/10
Poor
13 Jun 2026
Sarita
Very difficult check-in procedure. VERY RUDE phone customer service employee.
Wont stay here again and will not recommend to anyone. No personal customer service. The property is not very appealing either.
Family
10/10
Exceptional
26 May 2026
Victor
Parking great and staff was great
10/10
Exceptional
26 May 2026
LYNN
We loved our stay at the Winston, as did our dog Mocha. Even though there was is no staff permanently at the hotel, whenever we did cross paths with them, they were very helpful. One of them was so kind as to put their employee microwave out for us so that we could warm up our dogs food. the room was larger than we expected and was absolutely beautiful. Parking was easy and check in was as well once we figured it out. Will stay again!
Pet
6/10
Pleasant
24 May 2026
Rosalba
I did not like the 4:00 check in, and the sheets were clean but stained so they looked dirty. However the location was great and it was clean
Partner
10/10
Exceptional
24 May 2026
Sandra
Nice big rooms
8/10
Excellent
17 May 2026
Sandra
My main complaint would be the check in process is on phone with disclosing your credit card on landline or via text no person Check in. The balcony door was did not lock - lock was broken though I notified no one replied to it. The other issue was the extra charge that was removed when hotels.com had already charged room and was prepaid. According to caller they had to hold the payment until they got paid by hotels. Com. I was able to see their charge which was less to hotels. Com vs what I paid (higher). I called hotels.com and they got it resolved. This seems to be something that should be resolved within hotel and hotels.com. Other than that everything else was great! We loved the room and amenities. It was beautiful
Friends_and_family Family
10/10
Exceptional
11 May 2026
Melissa
Clean room, added touches to the room that was welcoming and inviting.
Partner
10/10
Exceptional
05 May 2026
Mark
Staff was so helpful
Great location
Just an amazing overall experience
Family
10/10
Exceptional
29 Apr 2026
Carolyn
The room was large, spacious, beautifully decorated, comfortable, and clean! We loved it so much we stayed an extra night! It also is very centrally located in town so we were able to walk to restaurants and shopping. Thank you! And we will stay there again when we’re in Solvang.
Carolyn Perone
10/10
Exceptional
27 Apr 2026
Frank
This was our first time using a no staff type hotel. Our only issue was needing to speak with anyone after hours 9:00 p.m. There was no remote for the TV cable which had to be brought over the next day. I would recommend nicer towels. The ones in our room were dingy and rough. That being said, it was a lovely experience, and we'd most certainly stay there again and recommend it.
Self
10/10
Exceptional
27 Apr 2026
Isabel
This place was just Amazing! Wanted to book a place that was different for my hubby's 50th birthday & it did NOT disappoint!! It is a boutique hotel stay so unique in every way.. Clean, spacious and different... Think White Lotus and it's opening credits for the rooms and this is it! Every Saturday they have a happy hour from 3-4pm to treat their guests with charcuterie boards & wine as well. The room has everything you need & more. It is what they call an invisible stay with no lobby but let me tell you, nothing invisible with their hospitality! Katie, the manager, was attentive, resourceful, kind & engaging. She was warm & friendly and we truly appreciated her and look forward to hopefully coming in the near future! Thank you so much Katie, you made our stay so welcoming & my hubby's 50th birthday memorable!
Partner
10/10
Exceptional
27 Apr 2026
Shain
Property is in the heart of Solvang shopping. The check in was excellent. Invisible service was awesome. Also response time to texted questions was fast and thorough. Room was spacious and just as described. Whole we were there is was raining. The staff were kind enough to put out umbrellas for guests to use. All in all a great stay. The ONLY negative thing i have to say is the lighting for the parking area was not on. Was not a big deal. Never felt unsafe. Just an explanation on the 4 star for property condition. Other than that property is great.
Partner
8/10
Excellent
18 Apr 2026
ladan
Clean huge room , in the city center , bathroom huge and upgraded
Friends_and_family Family
10/10
Exceptional
14 Apr 2026
Crystal
The suite we stayed in was gorgeous !! (Suite 7)Very clean. Very welcoming. Very cozy. 9/10 recommended. The only downside was no access to the balcony and we had view of the parking lot. Other than that, I would rebook and stay here again.
Partner
10/10
Exceptional
13 Apr 2026
Alexander
Very clean, nice room, and easy walking to everything in downtown Solvang!
Partner
10/10
Exceptional
06 Apr 2026
Jose
It was a good place
Partner
6/10
Pleasant
04 Apr 2026
Eloise
The location was great!! Pther than that, the hotel was pretty average. The room was a good size and nice. The problem we experienced was a loud trash truck would come at 730 every morning and the TV has streaming options on it but there was no streaming was available. The only staff i dealt with wad Lolita on the phone and she was helpful.
Partner
10/10
Exceptional
01 Apr 2026
Susan
Great location; spacious and clean accommodations;
parking available and secure.

First experience with “invisible” check-in - we stopped in at Vinland for instructions and received good service.
Family_with_children
10/10
Exceptional
30 Mar 2026
Greg
I am not used to virtual “front desks” and check ins. That was unusual for me. Once we figured that out, all was pretty good.

The room was nice and appeared clean. The bathroom and shower was big, with very good water pressure. We had a little trouble with the lighting system. It was all or no lights, though it appears you can a have a little control over what’s on lights are in and what’s not. The room had all the expected amenities you would expect like a safe, refrigerator, iron, TV etc.

The location in Solvang was very good. It was close to everything we wanted to see and do. The area felt safe.

It was odd not seeing another guest and very little hotel staff. We did see a few cleaning staff in the lobby, but it was a quiet place.

The parking was below the rooms with elevator service. It was easy access.

Overall, I would recommend The Winston.
Partner
6/10
Pleasant
30 Mar 2026
Henry
We didn’t realize we were on a Main Street until the night traffic thus effecting our sleep. We also noticed the vents were very dusty & looked like they had not been cleaned or changed in a long time. We think that may have caused some of our sneezing & congestion. The bed was very comfortable & the room was clean. The other items we had problems with were: the bathroom lights were difficult to figure out, the air conditioner blew right into the bed so we had to turn it off to try & sleep since it was hitting us directly. Other than those concerns the room was nicely decorated, clean & in a central location.
Partner
10/10
Exceptional
24 Mar 2026
Joseph
Clean room, cool design, staff very responsive, great AC, nice memory foam bed. We will be using this property as our go-to when we stay in the area.
Partner
8/10
Excellent
22 Mar 2026
Matthew
Very nice off site manager Katie came over to help us on a couple items. Nice property. Very large room and nice bathroom. Park under the hotel so don't be looking around for a parking lot. Driveway takes you down and you park. Elevator with a luggage cart is down there and you can easily get things up to your room. We would stay here again. Dog friendly too, but we don't have a dog.
Partner
10/10
Exceptional
20 Mar 2026
Robert
The only issue we had was the ac touch pad was finicky and would randomly shut off.
Partner
10/10
Exceptional
14 Mar 2026
Kelly
Only there briefly but will definitely return. Great location and easy walk to restaurants and shops. Super helpful off property staff. Bed was super comfy, room was clean and modern, dog friendly, wishing our stay was longer!
Partner
10/10
Exceptional
01 Mar 2026
Sean
Very nice room and central location near shops and restaurants.
Partner
2/10
Poor
20 Feb 2026
Zen
Was never sent my check in instructions until I called and asked for it. My codes weren't correct and I waited 2 hours for a response over text as nobody was answering any calls (self service hotel, no staff on sight). My door lock (keypad) was reset eventually once maintenance came and then my codes to use to get to the honor bar (common area) didn't work. My shower handle broke while on max heat later that night and had to wait until a maintenance member came to fix it but I had dinner so I had to leave it on and approve them to come in and work while i was gone. I came back to the handle and tile around completely removed and disassembled and my entire room was dripping on the walls and ceiling due to the humidity as the maintenance guy didn't close the bathroom door (shower now not able to be used). My room was above a bar below, 9am it was busy for some reason and woke us up. Legit sounded like we were in the bar the flooring was that thin. Valentines day was definitely an interesting one
Partner
2/10
Poor
17 Feb 2026
POURANG
They didn’t have hot water.
There was no maintenance guy available to address the issue.

I will never go back and I believe Expedia should take them off from website.
Partner
8/10
Excellent
02 Feb 2026
Andre
Nice experience of contactless check in and other options, the only issues we experienced was is got pretty cold late evening and over night. We couldn’t get the hvac system to heat up the room, it constantly blows cold air no matter what we did to correct this issue other than completely turning off the power button. Please investigate that issue.
Partner
6/10
Pleasant
28 Jan 2026
NADIA
It was ok
Leisure Self
8/10
Excellent
11 Jan 2026
Dennis
Clean room. Good shower.
Partner
8/10
Excellent
29 Dec 2025
Joseph
The room was clean and the location was central BUT be aware there is no staff. No front desk no personnel whatsoever. They call it “ invisible service”. There are numbers you can call if you need anything, but it lacks human hospitality.
Leisure Partner
6/10
Pleasant
24 Dec 2025
Deborah
I would rate the overall stay a 3.5. Check in was confusing - they were great communicators via text, but they check in email could have been clearer. How to actually get the keypad to turn on, how to make sure your room gets locked, once you open it via keypad you must use the deadbolt, or clear it out to lock it. Had I not had trouble using the keypad to get in and sent a text, I would have never know it didn't automatically shut. Room was clean, bed was comfortable, and amenities were lovely. The main reason for the average rating is that the tavern below our room blasted music and it was like a concert in our room. We let it go upon arrival because it was 6 and early. By 8:30 we texted and they person felt bad but said it was hard to control what is going on around them hotel, but really you built rooms on top of a tavern so noise should have been a factor when insulating the rooms. We ended up getting ear plugs at the local CVS and at 9:30 we got a text that they called and asked them to turn it down. The music was not loud anymore, but you could hear them cleaning up till about 9:45 or so. The person I was texting with was very nice and felt bad about the situation, but I personally would recommend staying there, or at least in a room on that side of the hotel. Had the noise not been such an issue, I would have given them at 5.
Leisure Family
10/10
Exceptional
23 Dec 2025
Darrell
Room was clean, staff was friendly
Leisure Partner
6/10
Pleasant
22 Dec 2025
Malar
We stayed here for 2 nights. Room wasn’t cleaned the second day. We had only 2 bottles of water in our room for the entire stay inspite of me texting them and asking them! Zero response. Location is great but what one gets for what you pay is not great. Towels were not totally fluffy white and clean more like a gray tone (white towels).
Leisure Family
10/10
Exceptional
17 Dec 2025
Michelle
The room was spectacular.
8/10
Excellent
11 Dec 2025
Terrie
The room was nice and clean. One of the skylights could not be closed so it was too bright in the morning. It was odd that all the legs of the chase on the right bed were loose and all the faucet handles in the sink and shower were also loose.
We enjoyed our stay. Thank you.
Leisure Family
6/10
Pleasant
04 Dec 2025
Catherine
Best location for walking everywhere in town, clean, pet friendly(park right across street), easy check in, easy building and room access via code and good staff responsiveness.
2 things to know - walls are thin and you can hear everything (people speaking loudly on street, large trucks driving by and noise from guests walking down halls, opening doors etc). Also water in bathroom sink never got hot (or even lukewarm)
Elevator was not working and under repair but was not an issue for our stay
Partner
10/10
Exceptional
03 Dec 2025
Chris
Excellent service and wonderful rooms
Friends_and_family Family
4/10
Poor
29 Nov 2025
George
There's no one around to help when there's a problem, we couldn't even check in because no one sent the info like room number and door code, the room was overpriced and noisy, barely got hot water in the shower, someone puked on the curtains and no one cleaned it up.
Partner
6/10
Pleasant
24 Nov 2025
Lucas
Queen size bed was extremely small
Leisure Family
10/10
Exceptional
20 Nov 2025
Christa
The hotel was very clean and is located in a great location!
Friends_and_family Friends
8/10
Excellent
17 Nov 2025
Susie
The location is great. The spot for our car was an added plus. Room was nicely clean but there was a boxed female product left in the closet from last guest when we arrived. The skylights were very nice but one was broken. However waking up to hear and see the rain hitting the sky light was nice. Rooms were spacious and overall I did like the Inn. The lounge with amenities and snacks was a very nice touch. Our room mini coffee/bar was nice. Loved having the little refrigerator, that definitely was a plus. The check in was a bit worrisome. Mostly my fault I admit. I did not answer the call from the INN to reconfirm. The next day I did call back but spoke to no one so left a text message to reconfirm. I also sent two messages through Expedia and the Winston site itself. I kept waiting to get the access code. I got no call back. So I'd suggest if a quest doesn't know to call back, have a representative leave a detailed message to prompt a call back (message was a bit vague only asking to reconfirm reservation ) Also responses to messages, texts or a second phone call would be helpful. That was the hugest issue I had. I also know I share blame in it for not being able to answer the phone call when they first called.
Would I stay there again, yes possibly. I now know the rules of the invisible check in/no front desk-so I'm sure it would go much smoother. Having said all that we did get in our room slightly early which earns big points. Thank you for the stay. The Taylor Family
Leisure Family
6/10
Pleasant
16 Nov 2025
Sheryl
Great location! Easy to walk to everything! Check-in was not super efficient. Due to no one being onsite, having to call and then wait for an email to get in is not super convenient. The touch keypad to our door did not work properly. We had to touch it up to ten times (every time we came in the door) for it to light up in order to put in the code. Then when we left our room it would not lock right away, we had to mess with the keypad again several times for it to lock. Maintenance was sent to fix it and it did work better for a day, but then started having problems again. The day we were checking out the elevator was having problems; making beeping noises and taking double the time for the doors to open and close and then for it to descend/ascend. The touch light switch in the bathroom would not work properly either. We ended up just closing the bathroom door so the light did not come into our room. Seems like a little maintenance is needed. Otherwise, it was furnished very nicely and the bed was comfy!
Partner
10/10
Exceptional
09 Nov 2025
Raymond
Place was great
10/10
Exceptional
08 Nov 2025
vaagn
Amazing, everything was on point. Will definitely come back here again and the room was much bigger than it seemed like in the photos. Overall very satisfied with the stay.
Leisure Partner
10/10
Exceptional
04 Nov 2025
melissa
Fun experience in the heart of Solvang, invisible concierge should be a thing everywhere.
8/10
Excellent
02 Nov 2025
Diane
My less than excellent is about checking in. I was not emailed with check in info so stuck outside the door with no one answering the phone. It took too much time and effort to find out how to resolve this. When you don’t have an email for a customer, you should take other actions to eliminate frustrated customers trying to figure what to do.
Leisure Self
10/10
Exceptional
02 Nov 2025
David
The staff is remote but very responsive to text messages
Leisure Partner
8/10
Excellent
27 Oct 2025
Dayanna
The room itself was clean. The restroom doesn’t have any ventilation so a warm shower will fog up the entire room. The visual aesthetics were more exciting than other hotels. It’s located right infront of the park. Everything was walking distance. The exterior of the location wasn’t too nice since the nightlife people leave their trace behind. There was easy access parking. The elevators were not working when we arrive but they promptly fixed it when we left. The communication was fast and easy. Check in was easy, access to enter was easy. Interior was beautiful and exciting. I recommend staying on the second floor because we heard everyone walking around all night for the entire stay. I also recommend bringing your own blankets and pillows for comfort, their blankets are simple sheets and it gets cold at night. Overall it was a pleasant stay.
Leisure Partner
10/10
Exceptional
23 Oct 2025
Iveth
Good hotel
6/10
Pleasant
15 Oct 2025
Rebecca
Invisible staffing has its ups and downs. Getting in was definitely an understated adventure/challenge but we also happened to check in on a farmer’s market night and naturally the farmer’s market is right in front of the hotel and parking lot. Overall good spot, but not for the tech-unsavvy.
Leisure Partner
10/10
Exceptional
15 Oct 2025
Betty
We reserved a room with a balcony, but the view was over the parking garage. We won’t do that again.
Partner
10/10
Exceptional
14 Oct 2025
Tony
Na
10/10
Exceptional
14 Oct 2025
Mandy
Very clean
10/10
Exceptional
10 Oct 2025
Kevin
The property itself was nice. Our room was beautiful and comfortable. It was quiet. The thing I didn’t like is there are no on-site staff. No front desk workers. The information from the hotel called it “invisible service.” Here’s an example. The we were unable to connect to the wi-fi. In the check-in information email, it said if there is trouble with the wi-fi, you should call their internet service provider, and they gave the company name and number. So, I called and the technician was asking me questions I didn’t know the answers to, as if I were an employee of the hotel. I texted the number that was provided for general service requests and received a kind response, but no offer of help. “Try connecting again and hopefully that will work.”
6/10
Pleasant
09 Oct 2025
Hinfai
It was a clean and quiet place. There is no on site staff. Had to call the call box upon check in. Felt really uncomfortable to say all my personal information out loud including Name, address, phone number and credit card info. Specially I was checking in at night. Everyone can hear.
Friends_and_family Family
10/10
Exceptional
30 Sep 2025
Alice
Very nice rooms, very spacious, and clean! Bed was super comfortable and it was quiet at night.
There should be a sticker or notice on the door to tell you to lock the room by using the keypad.
Leisure
10/10
Exceptional
28 Sep 2025
Eduardo
Virtual check in, no employees at this hotel but it’s awesome! There was a concert at the park so I was not quiet, but the room makes up for it.
Leisure Partner
10/10
Exceptional
22 Sep 2025
Curtis
Very clean room, whole facility clean and very vibrant interior, building and room access very easy to use, staff available only when needed was nice
10/10
Exceptional
22 Sep 2025
Tomasa
The room was very clean and spacious.
Partner
10/10
Exceptional
15 Sep 2025
Christian
Beatiful rooms
Leisure Friends
2/10
Poor
14 Sep 2025
Tigran
Good location, not enough parking, noise, old.
Leisure Pet
10/10
Exceptional
13 Sep 2025
Isis
Our stay at The Winston was great, we booked a second night. Rooms are amazing. Such beautiful work went into the design of each room. Will stay here again.
Business_and_leisure Partner
10/10
Exceptional
12 Sep 2025
Brien
Outstanding! Perfect in every way!
Leisure Partner
8/10
Excellent
12 Sep 2025
debbie
Clean rooms
8/10
Excellent
11 Sep 2025
Mark
I did not like spending too much time trying to figure out their entry process. I want a person on site.
Leisure Partner
6/10
Pleasant
10 Sep 2025
Young
First impression was good, though I did think to myself that this was more of a motel setup than a hotel. I was given a room on 2nd flr, across the small bridge from the main building where the conference room and other suites were. It was very spacious, decor is quite modern and nice. Craftmanship with bathroom was subpar at best, but overall ambience was good and had the luxury vibe. The highlight here was the shower, awesome water pressure.

Two things that did bother me, and are key factors in my return here. One, when I got there, I got a text saying that I can text/call them for assistance with anything. Cool. It just so happens that our TV cable stopped working (was not late, maybe 8pm). I texted and called the number that welcomed me. Absolute silence, no response at all. I did get a text message back the next morning, though they completely ignored my message, and asked me to rate my first night experience from 1-10. It was quite ironic. I assume there was a technical issue, I don't imagine hotel like this would ignore me, but nevertheless I never was able to get any help from staff.

Two, as I mentioned earlier, this room, along with 2 others which seem to have decent looking balconies overlooking the main street, are on a separate building, with the room door exposed to the catwalk. I.e. motel set up. It also happens that these rooms are right above the Fitzgerald's. Loud music (until 9pm) and you can hear the machines (kitchen - fridge, etc.) when trying to sleep.
Leisure Pet
4/10
Poor
09 Sep 2025
Sherwin

Hot Room and No AC Here!

Checking in was fine and the room was quiet. When we came back from a warm day of sightseeing the AC did not work. I texted the number I was given and was told the hotel was aware and would have it fixed that night. We asked to move to another room but were discouraged to do so because it is supposed to be noisy. We left for dinner, and the room was still hot and requested to move. The new code did not work and maintenance had to let us in. The new room was quiet. Why did the hotel not want us to move? If the hotel knew about the AC problem, why didn't they work on it before we complained? The woman that we texted with said the hotel would contact us about compensation for the trouble we had. No person from The Winston has contacted us. I advise staying at a different hotel.
Partner
10/10
Exceptional
04 Sep 2025
Kelly
Perfectly located in the heart of shopping, dining, and all downtown… even the Wednesday Farmer’s Market!
Room was cozy, spacious and many special touches.
The no staffed lobby code entry, Honor system, and overall uniqueness made this a great stay!
Across the street is a great coffee shop open later than others and endless bakery options close by.
Highly recommend !
Leisure Partner
10/10
Exceptional
02 Sep 2025
Nancy
Had a relaxing weekend. Property was very peaceful and had a eelaxing vibe. Super convenient for walkability to all of Solvang down town areas.
Leisure Partner
10/10
Exceptional
16 Aug 2025
Manuel
Large room and shower.
10/10
Exceptional
10 Aug 2025
Jennifer
Room was very nice.
Leisure Family
8/10
Excellent
08 Aug 2025
ROCCO
Was a great experience.. Staff wonderful. great room and center of everything. Only thing I didn't like was the terrible water pressure, it sucked.
Leisure Partner
6/10
Pleasant
06 Aug 2025
Barbara
Lovely room...but if I'd known it was an \"invisible service\" hotel, I wouldn't have booked it! Invisible service=no service! Hard to find hotel entrance, hard to figure out keypad entry, and when I call the phone number to ask for help, they put me on hold for several minutes! Our ADA room was not practical...low furniture I couldn't get out of if Isat down in it, a slanting floor up to the bathroom that almost caused me to fall several times! Very disappointing. Would never stay here again.
Leisure Partner
10/10
Exceptional
30 Jul 2025
Ellen
Convenient location. The place is very clean and the price is fair.
Leisure Partner
10/10
Exceptional
28 Jul 2025
Edith
Very close to everything and the check in process was easy.
Leisure Partner
6/10
Pleasant
27 Jul 2025
Luke
There’s no reception, checkin was confusing. Overpriced, view of carpark
8/10
Excellent
25 Jul 2025
Alexa
Very friendly check in; dog supported with treats and a water bowl provided; easy access to the shops and restaurants; fun interior decorating; overall lovely stay.
Leisure Family
10/10
Exceptional
22 Jul 2025
Ernest
Not your typical checking in. This is a no receptionist property. Check-in was fast and real easy. Very nice spacious room.
Leisure Partner
10/10
Exceptional
21 Jul 2025
Richard

Nice find in Solvang

Nice, over-sized rooms. Well appointed. This is a no- contact hotel. There is no lobby. You check-in by phone. However, the staff on the other end is very accomodating. The hotel sits on the 3nd & 3rd floors, above the local Irish Pub. Private parking and an elevator. Very quiet and walking distance to anywhere in Solvang. Will definitely stay here again.
Friends_and_family Friends
10/10
Exceptional
20 Jul 2025
Deborah
Very central, room was fabulous, happy hour had great wines. Easy checkin without having a lobby.
Leisure Partner
10/10
Exceptional
17 Jul 2025
Erika

Must stay in Solvang

The decor, free and easy self-park, room amenities, self-check in features, security, and easy access to staff by text message are amazing. The price for what is offered is unbeatable. We came for a one night stay and immediately extended for a second night!
Friends_and_family Family
10/10
Exceptional
11 Jul 2025
Jason

Great place to stay!

Loved the “Invisible Service” check in and very much appreciated the onsite, off-street parking in a private lot. Well located a block away from the shops and restaurants. Enormous room and shower! 5 stars! Absolutely recommend staying here.
Partner
10/10
Exceptional
04 Jul 2025
Michael
Great location. Very clean and quiet room.
Leisure
10/10
Exceptional
03 Jul 2025
Kendra
We arrived on Wednesday so we had to call to have someone let us through the barrier to get to parking. It took several calls for someone to answer but besides that it was an excellent room and location!
10/10
Exceptional
03 Jul 2025
Saundra
Great location but a little hard to find after dark. Very quiet, clean and roomy.
8/10
Excellent
02 Jul 2025
Joseph

Solvang

Great hotel and great location. The rooms were clean. This is more like an AirBnB for checkin. Once you get the code entry and exit was easy.
Partner
10/10
Exceptional
01 Jul 2025
Adam

Cute hotel room, great location

Hotel is very cute in the center of town. Our room was very large with 2 king beds and a very nice bathroom. The room had an included noise machine to help with the sounds from the bar below. The room also had skylights but unfortunately one of the shade motors was not working and the shade only closed half way. Otherwise, very nice and would return.

Location & surroundings

The Winston Solvang
486 C 1St Street Solvang, Solvang, United States

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The Winston Solvang

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