Sunscape Curacao Resort Spa and Casino

Curaçao , Curacao
WILLEMSTAD, 78 Dr. Martin Luther King Boulevard
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100 reviews shown

6/10

Pleasant

09 Jun 2026

Salisha

Very beautiful ,friendly

Partner

8/10

Excellent

31 May 2026

Brenna Dee

Beautiful property, gorgeous ocean, many pools, ocean rocked off so easy to swim in ocean. Loved sunscape amenities like private pool, upscale liquor, vip services , minibar in room, concierge Kareen was fabulous when I needed help!! Kenneth and Beverly were fabulous bartenders and kind people!! Natalie, Verona, Peter, Harthan were great in the restaurants always sweet, nice , helpful, fun, made our stay even nicer!! All these wonderful staff made our stay fabulous 👌 only issue was checkin process was extremely lacking!!! But Kareen made it all better next day!!!!

Friends

10/10

Exceptional

27 May 2026

Aubrey

We love the snorkeling and dive shop. Staff are extremely helpful.

6/10

Pleasant

26 May 2026

Bianca

Sunscape is close to popular activities we wanted to do. We were walking distance to Mambo Beach and a short taxi ride to downtown Willemstad. The resort held daily and nightly events and entertainment. I loved the fire show. Overall, the resort is very family friendly.
Unfortunately, the hotel frequently ran out of things (ex: wash cloths, menu items at restaurants). The pool closed at 6pm every night. The best food was at the hibachi restaurant.

Family_with_children

4/10

Poor

20 May 2026

ROSA Elena

The beach was cool but very transparent

Family

10/10

Exceptional

14 May 2026

Crystal

Yes there were activities for all ages. Staff were very hospitable and sweet.My room. A beautiful view of the breath taking beach. Some things are out dated in the room such as the dresser cabinets needed minor repairs and shower curtain kept falling down. Otherwise everything else was superb. Thank you for an amazing time and memories.

6/10

Pleasant

13 May 2026

Daphne L

Room was very outdated. Dresser drawers would not close, no place to hang towels in the bathroom. Front desk staff seemed very clueless, not knowledgeable. Even about the restaurants there. Food was average except Italian restaurant was good. Property was pretty clean. Would I go back? Yes to curacou but maybe not to sunscape.

Friends

8/10

Excellent

04 May 2026

Tashana

Yes the beach was nice and clean and breakfast was good

Friends

10/10

Exceptional

01 May 2026

Kiani

Yes need more morning activities for adults and pool table room was down workers were friendly and a lot of fun shout out to breezy and Kim

Family

10/10

Exceptional

29 Apr 2026

Jacki

It was beautiful. Not the newest of hotels but well worth it. Perfect for families, as they have many activities for the kids.

Partner

2/10

Poor

28 Apr 2026

Jorge

I reserved an ocean view room through Hotels.com, and during the booking process I was offered a paid upgrade to a master room that was advertised with a Roman-style bathtub, which was the main reason I agreed to pay an additional $400. However, upon arrival, the room I received did not have a bathtub at all. When I raised this issue with the hotel, I was told that the photographs shown online were not accurate, and they insisted I was in the correct upgraded room. This left me paying an extra $400 for a feature that did not exist. When I requested a proper correction, I was offered an alternative room, but the condition of that room was unacceptable and far below expectations. Overall, this was a very disappointing experience, as I feel I was misled by inaccurate advertising and did not receive the upgraded experience I paid for.

Partner

10/10

Exceptional

19 Apr 2026

Nathan

Food was good a lot of options. Some staff were very kind especially the sun club lounge but others seemed like they didn't want to talk to me or me asking for help was an issue for them. The buffet has good food but if you are trying to go for breakfast make sure you go early otherwise there will be a big line, same as dinner. The pools are nice but the best is the beach with the crystal clear water. Room was clean and only some times they would forget to fill the mini bar but as long as you let them know they would go and fill it up. The only issue with our room was one of the glass shower doors was missing so whenever we took a shower it would make a mess all over the floor.

Partner

10/10

Exceptional

19 Apr 2026

Lenka

Everything was nice and clean, very simple layout and beautiful beach area for swimming and snorkeling, definitely great location. Great for the price package deal!

Friends

8/10

Excellent

18 Apr 2026

Donald carl Locascio

The Beach was amazing like swimming in a tropical fish tank.

2/10

Poor

14 Apr 2026

Moses

Poor meals choices. Food was very salty, tasteless. Recycled lunch menu for dinner. Food was not label so you had no clue what you were eating. Staff attitude stinks especially front desk staff. Hyaat needs to do something with this resort as it is a slump.

Family_with_children

4/10

Poor

14 Apr 2026

Mikhail

The rooms are dated.
AC doesn’t work well
Smells weird

Self

10/10

Exceptional

13 Apr 2026

Valentina Sosa

good

Partner

8/10

Excellent

11 Apr 2026

Vincent

Curaçao was absolutely BEAUTIFUL!!! The staff at Sunscape were very friendly. The property was well maintained. The beaches and sunsets were unforgettable! Waking up to the view from our ocean front room was a slice of paradise. Two comments I have are the air conditioning was horrible, the room temperature was uncomfortable and I wish there were a few more food choice options.

Partner

6/10

Pleasant

10 Apr 2026

Karen

The breakfast was very good. Fresh fruit, omelettes made to order. Even though there is a line to be seated the staff was very efficient in seating guest quickly as possible.

Friends

2/10

Poor

09 Apr 2026

lida

This place is like nothing they advertise! It is in shambles. Half the activities don't exist. Old buildings with none of the proper amenities. Unfortunately this place is awful. The staff however was pleasant.

Family_with_children

4/10

Poor

09 Apr 2026

Carla

Room smelt of damp, pool wasn’t clean, pool bar Spose to open at 11, barman strolls in a 12 to then set up then to tell he got no ice.. hotel in need of maintenance.

Friends_and_family Family

2/10

Poor

06 Apr 2026

Estefan

I had high expectations for this all-inclusive hotel, but unfortunately, the experience was extremely disappointing from start to finish.
First, the room itself was unacceptable. It had a strong moldy smell that never went away, and the bathroom constantly smelled like sewage. On top of that, one of the curtains was broken, which just added to the feeling that the room was poorly maintained and neglected. The AC doesn’t work properly. One night, a building alarm went off in the middle of the night and created a stressful situation. It took about 15 minutes for security to turn it off. There was no sense of urgency or communication with guests during this time.
The overall service was also lacking. The majority of the staff appeared unhappy, rarely smiled, and did not create a welcoming atmosphere. It felt like guests were more of an inconvenience than a priority. Nataly was the ONLY 5 star employee that truly should be used as a model for ALL employees here.
The food situation was equally underwhelming. The buffet served nearly identical food every single day, with only one or two items changing. Variety is expected at an all-inclusive resort, and this fell far short.
The hibachi restaurant, Hitsimatsu, was particularly concerning. Not only do you have to make reservations, but they consistently run 20–30 minutes late and don’t follow their own fixed menu. More importantly, there were clear cross-contamination issues: the same utensils were used for cooked vegetables...

Family_with_children

4/10

Poor

01 Apr 2026

Magda

The room I was given was different from what was shown in the pictures, and it wasn’t very clean—you could even see strands of hair on the shower handle. The food was overly salty, and the pool didn’t appear well-maintained. However, I will say that the staff was very nice and friendly, which I appreciated.

Friends

8/10

Excellent

01 Apr 2026

Anisha

We stayed in room 8119 (building 8 ground floor - sunclub room). It was a quiet and relaxing experience with little disturbance on this side of the property. Rooms were clean, staff was very welcoming and we can't wait to go back.

Partner

2/10

Poor

26 Mar 2026

Arrmenthe

The staff at this property was the BEST I have ever experienced. The property was horrific. I saw multiple roaches in my room. I went and told the manager and the upgraded me to an ocean view on the beach room were the door had a large crack in it and I was bitten by mosquitoes all night long. I attempted to contact Hyatt's corporate office which they didn't take down my number or email and we hot disconnected. When I called back they said I never called in to that number. Hyatt is the worst I have dealt with and as much as I travel I will never stay at there hotels.

Family

6/10

Pleasant

19 Mar 2026

Monique

Well we were told they are about to close and I completely understand. The rooms need to be redone completely, pools need repainting, food needs help, some staff were great some weren't. Rooms... absolutely a NO. My room roof breathes so the ceiling was lifting and coming back down. At first i thought someone was watching me in the ceiling but then realized it was their air system. Sink kept filling up. lamps were filthy and remote. Im glad I bring cleaning supplies every where I go

Partner

6/10

Pleasant

19 Mar 2026

Betty

The room was dated, there was a musty smell in the room. The bathroom hooks were broken, the bathroom doorknob was finicky. The food at the resort was ok. Staff is very friendly and nice! The beach was beautiful!

Friends

10/10

Exceptional

14 Mar 2026

Nicole Ciprian

It was an amazing time. The entertainers were great. Shoutout to Cassie, Candy man Amanda and Rock amongst others made sure we had a great experience and accommodation. The beach was clear and beautiful and the food was really good. No complaints

Friends

6/10

Pleasant

12 Mar 2026

Anne

We had a first floor garden view room that had a moldy musty smell that we noticed every time we walked into the room

Friends

8/10

Excellent

05 Mar 2026

Dean Albert

We had a great view from our room. We had upgraded to ocean front . Room was very spacious.

Amanda and Peter are the absolute highlights of this place.

Would definently return and recommend this resort to others .

Partner

2/10

Poor

04 Mar 2026

ARATI

THIS RESORT DOES NOT EVEN DESERVE A 1 STAR. THIS RESORT IS A JOKE. NOT CLEAN AND STAFF ARE VERY SLOW. STILL WAITING FOR MY REFUND.
SAVE YOURSELF AND GO ELSEWHERE. ITS NOT WORTH YOUR MONEY OR TIME.

Partner

2/10

Poor

03 Mar 2026

Nadia

Not a safe place to stay. No ac, doors not securely locked, looks and feels like a motel. Ants all of the place. Staff unresponsive and not helpful. Picture in Expedia does not reflect the actual dated facility.

Self

6/10

Pleasant

27 Feb 2026

Angela

I would not stay here again. The location is great but the property and staff were subpar. Everything needs a total renovation and they need more service oriented staff.

Family

4/10

Poor

25 Feb 2026

Natalie

food/drinks and service is poor because it’s all inclusive you can tell they cheap out as much as possible. Felt very low end in general even the grounds. It was either very geriatric or little kid families not good for young adults.

Family_with_children

2/10

Poor

23 Feb 2026

Cynthia

Room and resort are outdated and dirty. Food was horrible.

Friends

4/10

Poor

23 Feb 2026

Jerry Charles

Maintenance was lacking, pool wasn't very clean, got food poisoning, room fridge wasn't stocked all the time.

Partner

8/10

Excellent

22 Feb 2026

Sherry

The staff were very friendly. The rooms were clean. The beach was amazing.

Friends

8/10

Excellent

14 Feb 2026

Kevin

Room was clean and the food was good.

Leisure Self

2/10

Poor

13 Feb 2026

Bryan

I was one of the folks stranded during the military action in Venezuela. Because of this I had to add extra days at the resort and did so through Expedia. When I went to check in after my original stay had ended the resort would not accept the fee I paid to Expedia and said there was an error with my booking and forced me to pay them directly as well, in essence paying double the published rate. I was very upset and told “take it or leave it”. If you book through Expedia don’t be shocked if they try to charge you more upon checkin.

6/10

Pleasant

11 Feb 2026

Leonora

Bathroom appliances (mirror dimmed, bath pad kept water) are old. Staff is very friendly

Leisure Self

8/10

Excellent

02 Feb 2026

Adriana

Lo mejor del hotel fue el personal, sobre todo

10/10

Exceptional

01 Feb 2026

Magaret

A small resort- clean, good food, peaceful 😊

Leisure Family

10/10

Exceptional

30 Jan 2026

Ruben

Excellent

2/10

Poor

26 Jan 2026

JOSE LUIS

I have stayed at many all-inclusive resorts throughout the Caribbean, across different countries and budgets, from very affordable to luxurious. Without any doubt, this has been the worst of them all, even compared to basic resorts. The infrastructure is clearly neglected, with no major renovations in years, only superficial fixes that do not hide the deterioration. The resort feels old and uninviting. The food is the biggest disappointment: the buffet offers almost the same food every day with no real variety, themed restaurants are very few with extremely limited menus, and items often run out without being replenished. There are long periods with nothing to eat, and after 10:00 p.m. food is practically unavailable. Desserts are particularly bad, essentially the same cake in different colors. There is no online reservation system; you must sign up in person and sometimes wait up to two hours just to eat something very limited. Much of the restaurant staff is unfriendly, while the entertainment staff is excellent and truly committed. The beach looks nice but the sand is mostly rock. The island is excellent for snorkeling thanks to its crystal-clear turquoise water, but truly paradisiacal beaches are elsewhere. The lagoon-style beach is pleasant but artificial, ending at a wall and surrounded by old infrastructure. I chose this hotel due to the limited all-inclusive options on the island and will definitely not return.

Leisure Family

2/10

Poor

26 Jan 2026

JOSE LUIS

I have stayed at many all-inclusive resorts throughout the Caribbean, across different countries and budgets, from very affordable to truly luxurious. Without any doubt, this has been the worst of them all, even compared to the most basic resorts.

The infrastructure is clearly neglected. No major renovation or deep restoration has been done in years—only superficial fixes like painting doors or walls, which do not hide the overall deterioration. The resort feels old, worn out, and uninviting.

The food and dining experience are the biggest disappointment. The buffet offers almost the same food every day, with no real variety. The themed restaurants are very few and have extremely limited menus, often with items already unavailable. There are also long periods when there is nothing to eat, and after 10:00 p.m. food is practically impossible to find. When food runs out, it is not replenished. Desserts are particularly bad—essentially the same cake in different colors.

The restaurant system is terrible: there is no online reservation system. You must sign up in person and sometimes wait up to two hours, listening for your room number to be called, just to eat something very limited. The attitude of much of the restaurant staff is unfriendly and sometimes uncomfortable, with only a few positive exceptions. The only consistently positive aspect of the hotel is the entertainment staff, who are energetic, friendly, and committed.

Upon arrival, the Wi-Fi barely worked. After three

Leisure Family

10/10

Exceptional

12 Jan 2026

Daniel

The entertainment staff were amazing! Breeze is the absolute best ever with kids. Candy man is hilarious and fun and marvette is incredibly kind and loving with the kids program

Leisure Family

8/10

Excellent

12 Jan 2026

Ryan

The resort’s beach was a great place to lounge around. The staff was overall friendly and helpful. The dining choices were decent with above average food. We did wish there were food/snack options available between the regular dining hours of operation. The rooms were satisfactory, although we did not have hot water for the first three days before it was addressed. Our children wished there was a dedicated pool that was available for use with extended hours as all the pools were closed off starting at 6 PM. I give the resort a solid 4 stars only because of some of the shortcomings I had mentioned.

Leisure Family

6/10

Pleasant

10 Jan 2026

ANTHONY S

Room was great except the room we were in, building 2 was facing the resort non the next property and was very loud.

Leisure Partner

8/10

Excellent

07 Jan 2026

Alisa Meri

Excellent beach

Leisure Partner

6/10

Pleasant

31 Dec 2025

Karim I

The rooms that we got smelled moldy and the AC wasn't very cold, the rooms on the other side seemed to be more updated and better. The pool was good, and the beach front is excellent. The entertainment staff was the nicest staff around and really made our stay worth it, Candyman, Crazy G, Pencil, Breezy and Mr Ellie were incredible.

Leisure Family_with_children

2/10

Poor

31 Dec 2025

Shahabudeen

Everything went wrong. See all comments noted in the app messages.
Please call to discuss.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Brian

Very nice resort. In the midst of upgrading. Staff was pleasant and it was very relaxing!!

2/10

Poor

28 Dec 2025

Michael

The closest thing to a digital catfish that I’ve ever experienced. The photos posted online do not match the accommodations. The property is old and does not carry the weight of the years well. The worst part was a tie between a dysfunctional staff that did not communicate with each other and gave my family often wrong or misleading information (a sign says an amenity would open at 11, by 11:30 no staff member was there or it would open at 11:45 one day and 12 the next with no explanation, or they would routinely run out of food and not seem to care about their impact on guests) and a terrible kitchen. No seasoning to the food at all. Straight from frozen package to your plate. I’ll never stay at another Hyatt property. The experience and the staff were that bad.

Leisure Family

6/10

Pleasant

27 Dec 2025

Sandra

Horrible food! Overall staff not very helpful. Required numerous inquiries to get assistance. Great entertainment.

Leisure Family

6/10

Pleasant

26 Dec 2025

Kimberly

No help with suitcases to rooms, got offered a $200 coupon the day I was checking out (found out I was suppose to be given this the day I checked in and I never got it), called room service 16 times Christmas Eve night along with the front desk, and the Sun Club members desk and the operator and no one answered. Christmas Day room service still wasn’t answering but I got on to the Sun Club members desk (phew) they told me 35-45 mins for my order (nachos, chick sandwitch and beef burger) the order took 1.5 hours and closer to two hours member services desk is telling me that they can’t get in to room service…..the joke is when my sandwich arrived half way in I realized that 1/4 of my chicken was raw! Big Steups.

Leisure

6/10

Pleasant

24 Dec 2025

Cathy

The food. Things weren’t cooked right. The room was good . People friendly. Need more beach chairs.

Leisure Family_with_children

2/10

Poor

22 Dec 2025

Vander

Definitely less than expected. Would not go back

Leisure Family_with_children

4/10

Poor

19 Dec 2025

Austin

Outdated resort with no areas to hang out at the bar. Beach was huge which was nice but overall the resort lacked what we were looking for. Food was subpar even for an all inclusive. Room had a nice balcony (sun club junior honeymoon suite) but was missing half of a shower door.

Ended up transferring to Dreams.

Leisure Partner

10/10

Exceptional

17 Dec 2025

David

Spacious rooms, good food, great staff.

Leisure Family_with_children

10/10

Exceptional

17 Dec 2025

Lucrecia

I love the beach ! Beautiful!!, the dining options were delicious! , customer service was good ! The room was very spacious!

Leisure Family

8/10

Excellent

16 Dec 2025

Mark

Unobstructed beach views. Excellent staff. Rooms need updating but who is in their room much with this gorgeous beach front awaiting you. We see improvements in both the property and quality in f food since last year. Already planning on our return for next year.

Leisure Family

10/10

Exceptional

10 Dec 2025

Deodath

Room was spotless and cleaned everyday

Leisure Family_with_children

2/10

Poor

07 Dec 2025

Anabel

Please beware of fraudulent practices and false advertisement!!!! I want to provide a summary of my experience so no one else deals with this.
I booked a stay for 2 nights and 3 days. I decided to upgrade and book the SunClub which is their “VIP” members only program and includes “upgraded amenities”. DO NOT WASTE YOUR MONEY ON SUN CLUB. It is not as advertised. The only promised upgrade was the separate check in and checkout. The pool on sunclub is small, no one at the bar to serve, no special sunclub bar as promised and the beach on that side is extremely rocky and crowded as they are clearly overselling falsities. The beach at the rest of the hotel us not as rocky, the mainpool is huge and has multiple bars way better than the upgrade.
Second , I was placed in a room in a different section of the hotel that was not located at the sunclub building. When I complained multiple times each employee LIED indicting that it was an upgrade. However based on my research the room they placed me in was smaller and cost less than the one I paid for. Not only that but the air conditioning DID NOT WORK. I went down to inform them of this and they indicated they would send someone and had to wait an hour to have someone tell me they can’t fix it. They were unable to move my room at the time so I requested a fan to get me through. Using a fan to sleep in an all inclusive upgraded room is CRAZY. Aside from this there were bugs and little geicos in the room, the bathroom sink drain did not

10/10

Exceptional

20 Nov 2025

Adriana

Todo estuvo muy bien en general y el personal son muy amable excelente servicio

Leisure Partner

6/10

Pleasant

18 Nov 2025

Tonya

Disappointed. The room we were given did not look like the room we purchased and paid a little extra for. We expected a more spacious room with a king bed. Our room was a basic hotel room that needed renovations. The only good thing was that we were 1st floor and our patio stepped right onto the beach. Perfect since my husband ended up on crutches days before our trip.

Food was average at best and the same options every day. Most food was overcooked. However, 4 days after arrival we found the Oceana. Food was made to order fresh and not overcooked. Limited options but so much better.

The staff was amazing. Very friendly and helpful.

The onsite spa was amazing.

Entertainment was good. Appreciated the local crafter being onsite one day.

The best part was the location on the island and the beach. The water was absolutely stunning and picturesque. Pictures do not do it justice.

Leisure Partner

6/10

Pleasant

04 Nov 2025

Codevans

My bathroom was dirty toilet seat was old and nasty area around the toilet was dirty. shower floor was dirty shower head wasn’t cleaned

Leisure Self

4/10

Poor

02 Nov 2025

Rishma

The rooms were bad, 1 room had only hot running water in ahower and no cold water, AC did not work , the other room had a constant toilet leak which was address twice but never fixed , AC did not work as aell, we could not control the AC it was to cold for us to sleep

Leisure Family

8/10

Excellent

27 Oct 2025

steve

Our stay at Sunscape was a good experience. We usually go to Sandals but did this vacation with some friends. I think Sandals does things better but for the difference in price, Sunscape did a great job.

We did the upgrade to the sun club which we felt was worth it as it had a pool and bar just for sun club members along with a private section of the beach. The beach is wonderful!! Loved having the break wall so there was calm water to swim. The staff was great and very friendly (shoutout to Nathalie for being such a great server). The food was good, although somewhat limited in the number of restaurants (one was closed for renovation). Scuba Diving was fantastic and the dive staff was helpful and very pleasant. (Luis was great to work with and VERY patient).

Only negative was our AC unit didn't cool very well but was workable. I understand there will always be issues so it wasn't a big one.

All in all, I would recommend Sunscape as a good value and would return again.

Partner

8/10

Excellent

25 Oct 2025

Jerri

Good price all inclusive. Great beach area

Leisure Partner

6/10

Pleasant

25 Oct 2025

Debbi

Found out Hyatt bought the place in 2021 and its unreal how out of date the place is. The all inclusive is a joke

2/10

Poor

23 Oct 2025

Cathleen Ann

Terrible accommodations and terrible entertainment. Filthy dirty. Left the first night. Bugs and reptiles in the room. Workers tried to access the room within an hour of us arriving just ton”check on us”. No need to come in the room for that.

8/10

Excellent

22 Oct 2025

LINCOLN

Our stay was enjoyable..beach was amazing..we were not able to get into some of the restaurants since they were booked or waiting times were really long...

Leisure Partner

10/10

Exceptional

16 Oct 2025

Rachel

The staff was amazing the beach was beautiful they had activities planned everyday we went to turtle beach it wasnt as great but the resort and the staff were amazing would recommend eating at roses downtown also its delicious. Really the staff at the resort and the people of the island make it memorable.

Leisure Friends

4/10

Poor

15 Oct 2025

Philip

We traveled in a big group. 3 of the couples, my self included were celebrating anniversaries and our oldest son was coming along for the festivities. At check in we get our room assigned and key. We get to the room and it is super HOT! My hubby immediately went down stairs to complain. They told him they knew about the problem and it should be fixed by 4pm-6pm. Our son's room was also very hot and he said im not staying in that room. He went to the front desk they told him the same thing. At 6pm they both go back up to the front desk, they tell them 9 pm. Finally at 9 pm my husband at this point was mad and demanded to change rooms. They moved us with the condition that we move back to our assigned room the next day and they let us keep the keys to the hot room. My husband said no and refused and gave them the keys. He told them that we were not moving. That is not how we wanted o spend our 1st day, specially after traveling all day. However they refused to move my son. Our son refused to stay in that room because it was so hot. He ended up sleeping in our room. Keep in mind that we were celebrating our anniversary and he wanted to have his own privacy. Which he did not get. The resort has alot of good things. The beach is absolutely beautiful. The events at night were great. Something diffrent every night. The pools were nice and kept cleaned the only problem is they closed the pools at 6pm. The housekeeper was amazing. The island is beautiful. Overall we had fun.

Leisure Family

10/10

Exceptional

12 Oct 2025

Bryan

Its Ok for 1-2 Days . Property is old but clean and quite. long beach so you always have a beach view. There was 1 ea restaurant in renovation but that is also reason why there were sometimes lines at the bar. Overhaul was Ok the kids enjoyed the swimming pool and beach.

Leisure Family

6/10

Pleasant

10 Oct 2025

Lacy Loraine

It was great. We love the area. Would recommend.

Leisure Family

6/10

Pleasant

09 Oct 2025

Kelli J

This was my second stay at this property. The staff is great! Property itself is very clean. This is an older resort, the rooms need to be completely updated. Food is good. The beach is amazing, pools are nice and clean. The location is a 10 minute taxi ride to downtown Willamstad.

4/10

Poor

08 Oct 2025

Nishawndra

I did not have the experience I'd expected because I did not receive the room I'd booked nor the upgrade I was offered and paid additional for. My room was NOT as described, no king nor double queen beds, no beach access from the ground floor, and barely an ocean view as it was covered by the fence and bushes (usually referred to as \"garden view\"). As soon as we got to the room, I'd gone back to the \"Sun Club\" to advise we had been given the wrong room. For 4 hours, the staff and management pretended to be correcting the problem only to later tell me the property was fully booked and I would not be given the room I'd booked and paid for. I'd tried to make the best of my trip however, some of the staff wasnt friendly, the restaurant staff was rude with the exception of a few people, the food was mediocre, and none of this helped the initial problem. I was so disappointed.

Leisure Friends

10/10

Exceptional

04 Oct 2025

Glen

The Sun Club room was always very clean each day during my stay at the resort. The private beach access very clean and quiet. The beach view was amazing and hotel staff was very helpful and provided assistance when needed.

Leisure Partner

10/10

Exceptional

01 Oct 2025

John Worley

The absolute best thing about the resort was location. The beach and water were the prettiest I have ever seen. The property met our needs with good specialty restaurants, friendly staff and plenty of loungers for all. The only recommendation I have would be to focus on the world buffet cafe. Better selections, keeping things filled, and some days the staff was not organized with getting silverware and coffee. This would not keep me from returning, we had a fabulous time and I recommend.

Leisure Partner

2/10

Poor

30 Sep 2025

Candice

Room needs maintenance, my room had alot of issues that needed fixing. Sliding back door was not closing, sink was not draining properly, closet doors were not working. There were various issues, complained about it and nothing was done to switch rooms or no upates were given. Maintenance came and that was another issue which I can't post.

Leisure Self

4/10

Poor

17 Sep 2025

Maya

The only thing we enjoyed was the beach.
The service was very unfriendly, particularly the front desk and unhelpful. We requested a king bed and got 2 queens. The room had no towel rails, loose electrical sockets, mold in the shower and although we got an ocean view room, we couldn’t enjoy it because there was no net curtains on the windows, so if you opened the blackout curtain, everyone across from us could see right in! We had ceiling tiles fall down in the bathroom and a flood of water in the closet. After constantly pressing the font desk we finally had to pay more to get an ocean view room, but it also had a leak running down the wall.
There were very little choices in the nicer restaurants and it was hit or miss with the quality of the food. I had some beef that was like leather and every dish got the same vegetables, which were basically raw. The Italian restaurant was definitely not Italian food, other than serving spaghetti. There were not enough servers in the restaurants, so the service was slow and bad and in most cases unfriendly, with hour waits outside to get a table. You had to reserve online for the Japanese restaurant at 1pm sharp, or 5 minutes later it would be fully booked because they only had 3 teppenyaki tables. The bar staff were also unfriendly and didn’t know the correct ingredients for most cocktails, or even have those ingredients. At the beach or pool, which was dirty, they would only allow one towel per person.

Leisure Partner

4/10

Poor

16 Sep 2025

Maggdy

The staff greeted us warmly, and it was nice to see balloons and cake for the birthday celebration. However, the room had outdated furniture, which was a bit disappointing. One of the restaurants was under renovation, and unfortunately, we were not informed about this at the time of booking. When it came to the food, it was served at room temperature, and the steaks didn’t seem to be of high quality. The buffet offered very limited variety, and on September 16, 2025, there were no serving plates available at 9:00 AM. The entertainment had two enjoyable nights, but the rest were merely average. Very disappointed for the price that was paid. Would like to see some type of compensation due to limited restaurants. The sheets were stained.

Leisure Family

8/10

Excellent

07 Sep 2025

Martheion

Would recommend to anyone back home to stay here. More needs to be done in terms of the breakfast options, but overall it’s a nice report.

2/10

Poor

06 Sep 2025

Janette

TOTAL DISAPPOINTMENT! Not what we expected. Do yourself a favor don’t waist your money on going there

Leisure

2/10

Poor

06 Sep 2025

Erica

Had a terrible time.

10/10

Exceptional

04 Sep 2025

Timothy

This was my first time traveling to Curacao, and the Sunscape was awesome. All of the dining options were great except the buffet. The nightclub was closed while we were there which was a bummer. More active night activities would make the resort better. The location was amazing, but the hotel could use some upgrades. We had no hot water in our room the whole trip. Complained to the front desk for 3 days straight, and nothing was done. Other than that. The stay was great.

Leisure Partner

4/10

Poor

04 Sep 2025

Kim

While the beach is one of the best on the island and the grounds are beautiful, all the rest, particularly the rooms, need a total gut job! To say it is outdated is an understatement. The infrastructure is broken beyond repair, Air conditioning, working faucets, sliding glass doors that jam, chipped paint, shower curtains that fall off, toilets that don't flush, musty smells, and dark rooms were all in need of complete overhauls. The Italian restaurant was great and the Hibachi restaurant was good. The two others had very limited selections and the buffet was the worst we have experienced on any island. The hotel definitely needs more staff. Long waits for restaurants and drinks was unacceptable. Finally, when the island lost power, this hotel did not have working generators like others surrounding it, and we had no power for 16 hours. While this hotel is considered budget friendly, be careful about choosing affordable. It wasn't worth it!

Leisure Partner

8/10

Excellent

29 Aug 2025

Daphne

Honest opinion!!!

Pros: staff are sweet as can be! Couldn’t ask for nicer staff. The beach is stunning and great for snorkeling. Also very good coffee at the cafe!

Cons: the building/rooms are outdated. Not a huge deal to me but it’s hard for the AC to keep up with the rooms due to older units. It was on 60 the whole time but felt more like 75ish. However We did ask for a fan and they brought it immediately. The food is also very average. Hibachi was probably the best one.

For an all inclusive it is not a bad price however we would do a different resort next time and probably just pay a bit more.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Vincent Harold

They served the same food every night and pretty much every morning

Leisure

10/10

Exceptional

20 Aug 2025

Nicole

We have been visiting this resort for the past 5 years. The staff is wonderful, always kind, friendly and helpful. The entertainment staff, especially Candyman, Crazy G and Marvett, do an excellent job of hosting activities that everyone will enjoy. We can't wait to come back next summer.

Leisure Family

8/10

Excellent

18 Aug 2025

America

Air conditioning no enough cool, no cool water in the bad room , no smart tv

Leisure Partner

8/10

Excellent

14 Aug 2025

Ana

Food was ok but not wow. Limited restaurants

Leisure Partner

8/10

Excellent

03 Aug 2025

Amy

Staff fantastic! Rooms a bit out dated but fine.
Look up restaurant hours daily because that can impact variety.

Leisure Family

8/10

Excellent

02 Aug 2025

Kurn

The food options were great and tasty. The rooms were comfortable and spacious. Great pool and beach area.The one downside was I felt on check-in there should have been assistance with bags to carry to your room. But overall, a great place!

Leisure Self

6/10

Pleasant

28 Jul 2025

John

A mix of good and bad. Great beach and staff. The hotel is seriously lacking in certain things. The place is way understaffed and alot of things would be open one day then closed the next, including the swim up bar. The main bar had one bartender which is crazy. The buffet place for lunch was the worst ive ever seen in 45 plus years of traveling. They would run out of everything all the time and the food was.meh at best. The staff was GREATand made up for tge shortcomings. Oh and the a.c. and hot water in the rooms suck badly. The island itself is nice, just dont expect fine sand beaches.

4/10

Poor

28 Jul 2025

Florencia

Cons: Staff was not welcoming and sometimes rude, food took long to be replaced at the buffet, drinks looked like juices not enough alcohol.
Pros: Beach was perfect!!!!

6/10

Pleasant

27 Jul 2025

Cecilia

This resort is in extreme need of updates. There’s is nothing to do but swim, only 2 pools, one is a child’s pool. Only 2 bars, the one in the lobby is rarely open. The staff at the buffet are rude. There was a woman bartender that I wish I had her name, she worked in the lobby bar Friday, she was outstanding. The food at the buffet was horrible. The water in Curacao was breath taking. I chose this resort because the comments were good, very misleading.

Leisure

4/10

Poor

26 Jul 2025

Christopher

This resort was a disappointment. Many of the staff were not friendly. The food options for breakfast and the buffet were not good at all and we usually left the property to eat despite it being an all inclusive. The room was large in building 2 with good AC, but family members in another building had hot rooms. Nice beach, but cheap lawn chairs. I would stay somewhere else on a return trip.

Leisure Family

8/10

Excellent

23 Jul 2025

Guy W

Outdated