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Rafaela Hotel Heidelberg

Heidelberg · Germany

Lutherstr 17View location

9.6/10Excellent106 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.4/109.4
Condition9.8/109.8
Neighborhood9.8/109.8
Amenities9.0/109.0
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rafaela Hotel Heidelberg

Located in the heart of Heidelberg, Rafaela Hotel offers convenient amenities such as complimentary Wi-Fi, a hair salon, and on-site shopping. Guests can enjoy the coffee shop/cafe and bar/lounge. A buffet breakfast is available daily (fee applies).

Each of the 25 guestrooms features a refrigerator, flat-screen TV, private bathroom with shower, and complimentary toiletries. The hotel also provides express check-in/check-out, complimentary newspapers in the lobby, and daily housekeeping. Neckarwiese and Heidelberg University Library are within a 5-minute drive.

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In the heart of Heidelberg, Rafaela Hotel Heidelberg is within a 5-minute drive of Neckarwiese and Heidelberg University Library. This hotel is 1.6 mi (2.5 km) from University of Heidelberg Old Campus and 1.6 mi (2.6 km) from Heidelberg Student Jail.

Make yourself at home in one of the 25 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:30 AM
Minimum check-in age 16

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • Tax ID - DE317452583
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    16
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9.5 per person
    • Nearby parking fee: EUR 20 per day(984 ft away; open 24 hours)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Greek

    English

    Italian

    French

    Spanish

Nearby attractions

Neckar Valley-Odenwald Nature Park 0.1 km / 0.1 mi
Neckarwiese 0.5 km / 0.3 mi
Deutsches Verpackungs Museum 0.9 km / 0.5 mi
Körperwelten Museum 1.2 km / 0.7 mi
Providenzkirche 1.4 km / 0.8 mi
Antikenmuseum mit Abguss-Sammlung 1.4 km / 0.8 mi
Kurpfälzisches Museum 1.4 km / 0.8 mi
Philosophenweg 1.5 km / 1 mi
Odenwald-Vosges Trail 1.5 km / 1 mi
Heidelberg Theater and Orchestra 1.6 km / 1 mi
Universitäts Museum 1.6 km / 1 mi
Ruprecht-Karls-Universität 1.6 km / 1 mi
University of Heidelberg New Campus 1.6 km / 1 mi
University of Heidelberg Old Campus 1.6 km / 1 mi
Heidelberg Student Jail 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 25
  • hotel
  • Wheelchair-accessible
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Multilingual staff
  • Lift access
  • Shop
  • Bicycle storage
  • Newspapers
Show 9 more facilities & services
  • Luggage room
  • Café
  • Bar
  • Children playground
  • TV lounge
  • Hairdressing salon
  • Green Key (FEE)
  • Breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafaela Hotel Heidelberg

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafaela Hotel Heidelberg

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafaela Hotel Heidelberg

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafaela Hotel Heidelberg

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Rafaela Hotel Heidelberg

9.6
Excellent
106 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.8 /10
Neighborhood
9.8 /10
Amenities
9.0 /10
50 reviews shown
10/10
Exceptional
30 Jul 2026
Mary Beth
The staff was extremely friendly and helpful! We enjoyed ot 2 night stay there, the room was wonderful and the air conditioning felt good on such a hot day! There was a small market on Wednesday across from the hotel that was wonderful, and the location was perfect, just a few blocks from the river and walking distance to markt platz. Highly recommend this hotel!
10/10
Exceptional
07 Nov 2025
Elizabeth
Staff was wonderful, excellent communication, very helpful. Room was spotless. Everything worked great. View from the room was wonderful. Location was wonderful. Wish I had more time to explore the immediate area. Will definitely stay there again
Self
10/10
Exceptional
29 Sep 2025
Karen
Beautiful hotel “across the river” but near The Philosopher’s Way. Vibrant, but safe neighborhood. I’d stay here again in a heartbeat. The staff are very kind and helpful.
Self
8/10
Excellent
22 Jul 2025
Khoi
This is a very well maintained, modest hotel in a lovely part of town. The staff is very friendly and accommodating but note that the reception desk closes between 10:30p and 6:30a. The hotel is small and not spectacular but for a simple, straightforward stay in Heidelberg on a charming square (with a farmers market some mornings) it’s really exceptional.
Leisure Family
10/10
Exceptional
10 Jul 2025
Verified traveler
Hotel was lovely and clean. Staff and service were excellent, very friendly. Nice part of town and breakfast was lovely. Would stay here again
Business
10/10
Exceptional
01 Jan 2025
Ken
The staff in the hotel are very friendly and caring. This is the best hotel we had stayed in Germany.
Leisure Family
8/10
Excellent
25 Nov 2024
Lele
Very nice staff. A little off the main attractions. Room was very clean.
10/10
Exceptional
19 Aug 2024
Jonathan
Good location in the new town, close to the bridge to get to the old town, without the crowds of tourists. Looks out onto square with outdoor cafes. Staff friendly and helpful.
10/10
Exceptional
13 Jul 2024
Nahid
Nice stuff
Leisure Family
10/10
Exceptional
13 Jun 2024
Sean

Great new hotel

We booked this hotel while traveling Germany; it was close to downtown. The hotel is nice, the area is nice and lots of options, and only a 20 min walk to the bridge.

We ended up with the handicapped room. Growing up with a handicapped mother this was one of the best handicapped bathrooms I had ever seen.
Friends_and_family Family
10/10
Exceptional
12 Jun 2024
Barton

My favorite place to stay in Heidelberg.

Always quiet, clean and comfortable, with a good breakfast, friendly staff, and a convenient location.
Business
10/10
Exceptional
07 Mar 2024
Verified traveler

Lovely quiet small hotel

Excellent, small quiet hotel very conveniently located outside the old town but close eneough to walk there, and with normal neighborhood serving stores nearby. Good breakfast selection from a small but full buffet
Business
10/10
Exceptional
08 Oct 2023
Samuel
Nice location. Friendly staff. Charming area of town.
10/10
Exceptional
14 Jul 2023
Fred
The hotel and staff were excellent. Major plus is this hotel is only 4 years old and has A/C in its rooms. It is a little bit of a walk to the old city of Heidelberg a little over a mile but if you walk along the river it is nice. Their is not parking so you will need to park in the parking garage which is about a 10 minute walk. Overall this hotel was a very nice stay.
Leisure Family
10/10
Exceptional
10 Jul 2023
Nichola
Another fantastic stay
Business
10/10
Exceptional
08 Apr 2023
Rainer
Clean and modern rooms, very friendly staff, good breakfast. The location is golden with several bars and restaurants nearby, a short walk to Philosopher's Walk and across the bridge to the Old Town. Saturday market right in front of the door.
Leisure Family_with_children
10/10
Exceptional
05 Dec 2022
Barton

Great recently-renovated small hotel

Quiet, clean and comfortable, in a very nice old part of town across the river from the university. I am told there is a market on Saturday and Wednesday in the square that the rooms face, so I would expect some early morning noise as that gets set up. Breakfast was excellent, and less than €10.
Business Self
10/10
Exceptional
28 Oct 2022
Dawn
The hotel was lovely. Our room had a gorgeous view over a lovely open platz (though the bar was a little lively late into a Wednesday night with windows open). The rooms were extremely comfortable, the morning buffet was lovely, and the staff were warm and attentive. The location was easily walkable to old town and the castle for those who don't have issues walking on tour. We also enjoyed a drink in the platz outside the restaurant while there. It's an affordable, lovely place to stay. Thank you Rafaela!
Leisure Family
10/10
Exceptional
28 Aug 2022
Aubrey
Excellent staff, clean and quite.
10/10
Exceptional
28 Aug 2022
Tsz Kin Chris
There are a lot of surprises
Friends_and_family Family
10/10
Exceptional
21 Jul 2022
Robert
The location is close to the old part of town. Easy transportation access. The nicest part is the staff is very helpful, pleasant and I would definitely stay there again.
Leisure Self
10/10
Exceptional
06 Jun 2022
Christopher
A fantastic location on the market place across the river from the Old Town
Business Family
8/10
Excellent
04 Jun 2022
Dan
New modern hotel, friendly staff.
Situated in old town in residential area, walking distance to Neckar river and shopping area. Hard to find parking around the hotel. No restaurant within the hotel, only breakfast however delicious.
Will definitely revisit.
Leisure Family
10/10
Exceptional
14 May 2022
Robert
Wonderful staff, clean and spacious rooms, right next to restaurants. Great hotel!
Leisure Family
10/10
Exceptional
21 Sep 2021
Verified traveler

Friendly service

Very friendly service. Rooms get a bit hot but windows can be opened. Open toilet/ bathroom style in the room so only for single or couple.
Partner
10/10
Exceptional
06 Oct 2020
Verified traveler

Friendly staff

Friendly and very helpful staff.
The room is clean, a bit small (was enough for us).
Our room had a very nice view.
Friends_and_family Family
4/10
Poor
18 Aug 2019
Verified traveler
Very disappointing stay due to unprofessional staff. We facilitated the hotel in doing maintenance work by moving room but were hunted out of it and got aggressive attitude when we expressed our dissatisfaction at poor communication by them.No apology , instead 3 out of date vouchers for drinks . This hotel does not seem to be staffed by anyone with hospitality training.
Friends_and_family Family_with_children
10/10
Exceptional
27 Jul 2019
Verified traveler
This is a newly built small hotel near a marketplatz in Heidelberg. It is family owned and operated, not part of a big chain.
Our stay in July 2019 was really wonderful. The room was clean, well furnished, and was perfect for our family. It had a clever patio door that could be either a door or window. The staff was very friendly and very helpful. The breakfast they serve is great, it had cereal, muesli, fresh fruit, yogurt, an array of meats and cheese and condiments, always a fresh coffee cake, and hot eggs or something similar. Also a great espresso or tea machine. (Note that there is a charge for breakfast, which is worth it because it’s so extensive.)
There are several restaurants and cafes nearby, and it’s a block from a main tram line, so it’s easy to get around the city without a car. We went to the castle and other tourist spots easily.
An added bonus is that there is a farmers market in the marketplatz Wednesday and Saturday, with all sorts of fruit, cheeses, breads, or sausages you can buy. And a small frig in your room to hold what you buy.
The owner is so friendly and helpful, and was extra accommodating meeting some of our specific needs. I highly recommend this hotel.
Leisure Family
6/10
Pleasant
30 May 2019
Berthold
This is a small owner operated hotel that has been in operation since November 2018. Overall it's well run and well situated (a bid off the tourist track across the river from Old Town Heidelberg but still walking distance). I would have given a higher rating if not for three issues: the rooms were very small (for example, there was no space to put an open suitcase and no armchair); the mattress was way too soft for me; the AC worked only if the room key was plugged in, implying that my room was rather hot after returning from may days out.
Business Self
10/10
Exceptional
06 Feb 2019
Verified traveler

Relaxing

Nice place in good location: close to old town but off the beaten path.
Family
8/10
Excellent
09 Jul 2026
Claus
Beliggende lige ved et af byens torv. Her var marked da vi kom. Så hyggeligt.
10/10
Exceptional
18 May 2026
Philippe
Un hôtel très agréable a un endroit très bien situé pour profiter des lieux avec une vision différente
10/10
Exceptional
22 Dec 2025
Malin
Väldigt hör nivå på servicen. Trevlig och hjälpsam personal!
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Janine
Wirklich tolle Lage, schöne Zimmer
10/10
Exceptional
03 Oct 2025
Frank
Recht neues Hotel, alles sehr sauber und praktisch! Sehr nette Mitarbeiter und gutes Preis-Leistungs-Verhältnis. Die Altstadt ist gut zu Fuß zu erreichen! Wir kommen gern wieder hin!
Business_and_leisure Partner
8/10
Excellent
19 Aug 2025
Helga
very friendly staff, nice breakfast and clean rooms
Partner
10/10
Exceptional
28 Jul 2025
Kerry

Great location

We loved the location of this hotel. It’s located on a lovely little square with bars, cafes, bakeries, and even a market while we were there. An easy walk to the old city. Staff in the hotel were super friendly and helpful.
Partner
10/10
Exceptional
24 May 2025
Peter
Es war ein super schöner Aufenthalt
Habe mich sehr wohl gefühlt. Freundliches Personal, reichhaltiges Frühstück und sehr sauberes und schönes Zimmer.
Einfach alles super
Gerne wieder
Leisure Self
10/10
Exceptional
30 Dec 2024
Norbert

Aanrader!

Heerlijk hotel, perfecte kamer en ligging aan een gezellig pleintje. ik had geluk met een gratis parkeerplaats om de hoek. Binnenstad op loopafstand. Een aanrader!
Self
10/10
Exceptional
22 Oct 2024
Ilza
Equipe extremamente gentil e receptiva.
Business
10/10
Exceptional
18 Aug 2024
Susanne

Erinomainen hotelli ja upea henkilökunta

Hotelli erinomaisella sijainnilla. Henkilökunta oli erittäin ystävällistä ja avuliasta. Aamiainen myös hyvä. Täyden 10 valinta!
Partner
10/10
Exceptional
11 Aug 2024
Amiel

Heidelberg wunderbar

Wirklich ein kleiner Geheimtipp. Auf der gegenüberliegenden Seite der Altstadt, außerhalb des Trubels in einem ruhigen Quartier gegenüber einer kleinen lauschigen Piazza mit Möglichkeit für Drinks und Snacks.
Friends_and_family Family
10/10
Exceptional
07 Aug 2024
Julian
Wir wurden herzlichst empfangen und bekamen sogar ein Getränk angeboten. Uns wurden wertvolle Tipps bezüglich Sehnswürdigkeiten gegeben. Das Zimmer war sauber und gemütlich; man hatte einen schönen Ausblick zum gegenüberliegenden Marktplatz, auf dem eine kleine Kappelle steht. Wir haben uns gleich wie zu Hause gefühlt. Vom Markt am nächsten Tag hat man nichts gehört, die Fenster sind top isoliert. Abends konnte man auf dem Marktplatz in einer der fancy Bars (auch draußen) gemütlich sitzen und den Tag ausklingen lassen. Wir kommen wieder!
Leisure Partner
10/10
Exceptional
29 Jun 2024
Martin

Alles bestens

Alles bestens! Sehr freundliches Personal, nettes Hotel. Vielen Dank!
Business
10/10
Exceptional
27 May 2024
Timo
Ich schreibe nur selten Reviews, arber hier war ich vollends zufrieden. Klein aber fein, alles neu/renoviert. Leider ist das Frühstück wegen eines Wasserschadens ausgefallen, wurde aber erstattet. Sehr gerne wieder!
Leisure Partner
10/10
Exceptional
30 Mar 2024
Romy
Very nice hotel, breakfast was very good, silent rooms!
Leisure
10/10
Exceptional
30 Nov 2023
JISOO
Kind reception. Clean room. Walkable everywhere. Fresh and healthy breakfast. Perfect hotel in Heidelberg.
Leisure Friends
8/10
Excellent
24 Nov 2023
Tanja
Schönes kleines Hotel in hervorragender Lage mit sehr netten Mitarbeitenden. Ich komme gerne wieder.
Business_and_leisure Partner
10/10
Exceptional
15 Jun 2023
John
Great location, beautiful hotel and friendly staff :)
10/10
Exceptional
02 Nov 2022
David
Perfekt!
Leisure

Location & surroundings

Rafaela Hotel Heidelberg
Lutherstr 17, Heidelberg, Germany

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Rafaela Hotel Heidelberg

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