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Plaza Premium Heidelberg

Heidelberg · Germany

Sofienstraaye 6View location

8.8/10Excellent539 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Plaza Premium Heidelberg

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance. Quench your thirst with your favorite drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 166 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0. 1 mile and kilometer. Neckar Valley-Odenwald Nature Park - 0. 1 km / 0. 1 mi- Christ - 0. 3 km / 0. 2 mi- Deutsches Verpackungs Museum - 0. 3 km / 0. 2 mi- Körperwelten Museum - 0.

Read more about this hotelShow less

5 km / 0. 3 mi- Providenzkirche - 0. 8 km / 0. 5 mi- Kurpfälzisches Museum - 0. 9 km / 0. 5 mi- Heidelberg Theater and Orchestra - 0. 9 km / 0. 5 mi- Heidelberg University Library - 0. 9 km / 0.

6 mi- St. Peter's Church - 0. 9 km / 0. 6 mi- Leinpfad - 1 km / 0. 6 mi- Neckarwiese - 1 km / 0. 6 mi- Neue Universität - 1. 1 km / 0. 7 mi- University of Heidelberg Old Campus - 1. 1 km / 0.

7 mi- Schatzkammer - 1. 1 km / 0. 7 mi- Bergfriedhof Cemetery - 1. 1 km / 0. 7 mi. The nearest airports are: Mannheim (MHG) - 16. 5 km / 10. 3 mi Stuttgart Airport (STR) - 131 km / 81.

4 mi With a stay at PLAZA Premium Heidelberg, you'll be centrally located in Heidelberg, a 4-minute drive from Heidelberg Castle and 15 minutes from SAP Corporate Headquarters. This hotel is 14. 7 mi (23. 7 km) from Hockenheim Racing Track and 0. 1 mi (0.

1 km) from Neckar Valley-Odenwald Nature Park.

With a stay at PLAZA Premium Heidelberg, you'll be centrally located in Heidelberg, within a 5-minute drive of Heidelberg Castle and Neckar Valley-Odenwald Nature Park. This hotel is 15.3 mi (24.7 km) from Hockenheim Racing Track and 0.4 mi (0.6 km) from Deutsches Verpackungs Museum.

Make yourself at home in one of the 166 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve rollaway/extra beds
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children aged 6 to 11
    • Covered self parking fee: EUR 19.00 per day
    • Pet fee: EUR 20.00 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 35 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Greek

    English

Nearby attractions

Neckar Valley-Odenwald Nature Park 0.1 km / 0.1 mi
Deutsches Verpackungs Museum 0.3 km / 0.2 mi
Körperwelten Museum 0.5 km / 0.3 mi
Providenzkirche 0.8 km / 0.5 mi
Kurpfälzisches Museum 0.9 km / 0.5 mi
Heidelberg Theater and Orchestra 0.9 km / 0.5 mi
Heidelberg University Library 0.9 km / 0.6 mi
St. Peter's Church 0.9 km / 0.6 mi
Leinpfad 1 km / 0.6 mi
Neckarwiese 1 km / 0.6 mi
Neue Universität 1.1 km / 0.7 mi
Bergfriedhof Cemetery 1.1 km / 0.7 mi
Ruprecht-Karls-Universität 1.1 km / 0.7 mi
Antikenmuseum mit Abguss-Sammlung 1.1 km / 0.7 mi
Universitäts Museum 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 166
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Multilingual staff
  • Lift access
  • Bar
Show 6 more facilities & services
  • Restaurant
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM QUEEN BEDTWIN • PREMIUM QUEEN BEDTWN.PI-QN

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    TWIN PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM KING BEDTWIN • PREMIUM KING BEDTWN.KG-PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    TWIN PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM WITH VIEWSDouble or Twin • PREMIUM WITH VIEWSDBT.PI-WV

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    Double or Twin PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIUMTRIPLE • PREMIUMTPL.PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    TRIPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIUM KING BEDTRIPLE • PREMIUM KING BEDTPL.KG-PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    TRIPLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM WITH VIEWSRoom • PREMIUM WITH VIEWSROO.PI-WV

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    Room PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM WITH VIEWSTWIN • PREMIUM WITH VIEWSTWN.PI-WV

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    TWIN PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIUM WITH VIEWSTRIPLE • PREMIUM WITH VIEWSTPL.PI-WV

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    TRIPLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Plaza Premium Heidelberg

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Plaza Premium Heidelberg

8.8
Excellent
539 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Daniel
Everything was clean and well maintained. The views from our room were wonderful. Great location with easy walking access to so many great places to shop, eat, or just see. My family had two rooms, and since they were across the hall from each other we got to see the castle view and the city view. My photos don’t do it justice.
10/10
Exceptional
20 Jul 2026
Isabelle
Very Nice hotel overall. The parking is a little complicated.
6/10
Pleasant
15 Jul 2026
constance
Hotel could have communicated its parking situation. Super confusing entrance and everything is very laissez faire.
Room is clean, but no amenities worth writing about. Very clinical.
Staying in the area for two days. Location is decent. Won’t book here again.
8/10
Excellent
06 Jul 2026
Wilfried
Parking was easy and safe
10/10
Exceptional
01 Jul 2026
Lynn
The property is well located. It was clean and quiet. The beds are very comfortable. I would go again.
Partner
10/10
Exceptional
29 Jun 2026
Richard
We really enjoyed our stay here, the hotel was immaculate.
Our room was a Castle view which didn’t disappoint, fully air conditioned with rain fall shower in the bathroom.
You are on 5 minutes from the river and 10 minutes from the old town, there is a good range of places to eat nearby with many more in the old town.
We used the hotel underground car park for ease but there are many more places nearby.
Heidelberg is a beautiful city and we will definitely be back.
Partner
10/10
Exceptional
25 Jun 2026
Steven
The best hotel we stayed in during the whole of our Germany trip. The front desk staff were the best we encountered anywhere. Convenient location and incredibly friendly employees that exuded class and professionalism. Top-notch hotel!
Family_with_children
6/10
Pleasant
22 Jun 2026
J
Car park is difficult to use and the hotel has quirks that they are supposed to tell you about on arrival but they didn’t. One quirk is that you have to hang a special sign on your door or they do not clean the room - ok if they let you know. Generally good location.
10/10
Exceptional
19 Jun 2026
Ian
Hotep.is well located, clean, comfy rooms, good food on offer for breakfast and supported by friendly and helpful staff. Great option for your stay
Self
10/10
Exceptional
11 Jun 2026
PATRICK
Great stay.
Partner
10/10
Exceptional
27 May 2026
Jinlong
Parking is a little confusing, as there is a ground area, and a underground parking garage, don't know which one I should park.... But thankfully hey have a place to park your car as oppose to some other places of similarly priced hotel/motels.
Friends
8/10
Excellent
16 May 2026
Emily
Great location. Loved it!
Partner
10/10
Exceptional
12 May 2026
Michelle
Proximity to main attractions was excellent. Staff were helpful, room was well kept and clean. Parking was good
Partner
8/10
Excellent
04 May 2026
Lai Fong
We booked a triple room and stayed for 3 nights from 29 Apr to 2 May 2026. The room is clean with tea/coffee Facility. The hotel is about 20mins to the City Center by foot. Bus stops are about 150m from the hotel. The reception staff are helpful but one of the day, our beds were not made up. Overall, it’s a pleasant stay.
Friends_and_family Friends
10/10
Exceptional
29 Apr 2026
Richard
Nice triple room for my two grown daughters and I. Loved the location.
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Nadine
Great location, walkable, safe, clean hotel, excellent breakfast. Would stay again!
10/10
Exceptional
20 Apr 2026
Margaret E
The building is kept well . Parking was easy and so helpful in the city. Breakfast was very good.
Family
4/10
Poor
09 Apr 2026
Benjamin
Old and outdated, not very well maintained
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Veronica
Pleasant staff,clean room,nice location
Friends_and_family Friends
8/10
Excellent
01 Apr 2026
William
Excellent welcome. Parking was easy but not cheap. The room was well equipped and comfortable. The aircon was a little odd and didnt seem to do anything but cold. There was no bath, and shower was not well enclosed so the whole bathroom floor gets wet. The bathroom door is a frosted glass sliding design which does not offer much privacy and has no lock. The breakfast in the morning was very good. Lots of choice and well made.
Friends_and_family Family
8/10
Excellent
31 Mar 2026
Migdaly
Great and clean room, great staff and great location
10/10
Exceptional
30 Mar 2026
Charles
Great staff. Very friendly and helpful. Nice little bar in the lobby. Breakfast is available for a charge, but it it is good in a nice setting. Close to sightseeing and shopping.
Partner
10/10
Exceptional
22 Mar 2026
Adam
This was a great hotel for our visit, offering a view of the castle while being not too far from the train station. It was easy to get to/from for our stay. Also very quiet and modern, you had to scan to access your hallway. The staff were very helpful, allowing us to leave our bags while we explored after check out.
Partner
6/10
Pleasant
16 Mar 2026
Christa
Very dated compared to photos, garage departure confusing but overall good location and nice to have on-site parking
Self
8/10
Excellent
15 Feb 2026
Chantal
Staff Kind and Polite, clean rooms
Leisure Partner
8/10
Excellent
12 Jan 2026
Lachlan
Clean room
10/10
Exceptional
27 Dec 2025
Haoran
nice room
10/10
Exceptional
10 Dec 2025
Sheldon
Friendly and welcoming staff.
Business Self
8/10
Excellent
25 Nov 2025
David
Great location.
Leisure Partner
8/10
Excellent
03 Nov 2025
Jermaine
View from presidential suite was amazing!
Leisure Partner
10/10
Exceptional
03 Nov 2025
WEI JIAN
,
10/10
Exceptional
31 Oct 2025
Kenrick
Good location, clean room and comfortable bed
Partner
10/10
Exceptional
27 Oct 2025
Garry
Very nice hotel, friendly staff convenient location
Leisure
8/10
Excellent
19 Oct 2025
Randolph

From SC to Germany

Room was clean but very small. Tough moving around with suitcases. Location was good with respect to old town, the castle and the bridge. Parking was NOT good. The hotel did not have enough parking in their garage, so they sent us over 2 city blocks away. Hotels.com needs to do a better job in their booking data telling people this IS a possibility. It would warn people so that they could look elsewhere.
Partner
10/10
Exceptional
12 Oct 2025
Guntwin
great central area, and parking surprisingly doable. the entrance to checkin a bit hidden as it blends in with the rest of the building a little to well.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Geoffrey
Newer contemporary hotel, lovely rooms excellent breakfast!
Leisure
10/10
Exceptional
28 Sep 2025
Mark
Great location! Close to the Hauptstrasse (walking street) and only a short ride on the stressesbahn from the train station. Very enjoyable!
Friends_and_family Friends
10/10
Exceptional
26 Sep 2025
Michelle
Cozy and sweet
Partner
10/10
Exceptional
25 Sep 2025
Johann
Very happy with our stay.
Partner
10/10
Exceptional
23 Sep 2025
David

Nice Hotel

We really enjoyed our visit. The only negative is that the room was very small and challenging to move around with no space to even put luggage. The breakfast was good, but several items that should have been served very warm or hot were not. This is an area that could be improved.
Partner
10/10
Exceptional
21 Sep 2025
Jared
Great hotel and a quick and easy walk to old town
Leisure Friends
4/10
Poor
20 Sep 2025
Mudit

Rooms small, black interior

Rooms are too small, black interior kills the room size.
The lobby is again small. Breakfast is good.
Business
6/10
Pleasant
19 Sep 2025
Sarah

Good location, don’t use the car park!!!

An average hotel in centre of city. First impression was DO NOT bother with online checkin, whoever sold them the software must be very proud as it does nothing to aid check in, arrived at car park & despite having enter all car details/passports etc we could not get into the garage & was surrounded by a family of rats running around my feet ! Was informed by reception we needed a card to gain access to car park & our room so online check in is completely pointless!!!! Then on departure the garage door broke down & we were stuck in the basement car park delaying our departure until the receptionist appeared with a stepladder to unplug & reboot the door. Basic but ok Buffett breakfast. Good location for exploring the city.
Partner
10/10
Exceptional
18 Sep 2025
Karen
Our room was on the forth floor and had a fantastic view of the Castle. It was a very quiet room - could not hear traffic, other guests, etc. Very comfy beds.
Leisure Family
6/10
Pleasant
08 Sep 2025
Paul
I’ve given a positive rating BUT please be aware that if you book a jr suite room you will be blasted by thumping disco music late into the night. We changed hotels because of this problem. Management and staff were very understanding and gave us options including a refund. It’s too bad because the hotel is nice and is in a good location.
Leisure Partner
6/10
Pleasant
05 Sep 2025
Glenn
This hotel was ok but far from a Crown Plaza level. It was hard to find. and the entrances were strange. Room was just OK, again not up to a Crown Plaza. Breakfast was far from typical in quite light on variety
Business_and_leisure Family
10/10
Exceptional
27 Aug 2025
edoardo
Courteous stuff and very helpful, going the extra mile to assist.
Business
4/10
Poor
17 Aug 2025
Verified traveler
Room was not ready until after 3pm. Shower was clogged, was fixed promptly once notified. Breakfast was originally included when we booked. When we went to breakfast we were told it was not included. Great location. With no bells and whistles. Parking is not for you if you are not used to tight fit.
Friends_and_family Family
10/10
Exceptional
14 Aug 2025
Verified traveler
Nice location , good breakfast buffet.
Friends_and_family Family
8/10
Excellent
12 Aug 2025
Maria
Breakfast buffet was excellent!
Rooms were clean and a nice size.
Bedsheets had a musty dirty feet smell. Had to spray my Parfum to be able to sleep.
After arrival had to find cleaning lady to get towels - good that I speak some Turkish to communicate my wishes.
Front desk was very friendly!
Location is excellent, short walking distance to old city.Access to parking was very good.
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
Jeffery
They needed to have their restaurant open
Leisure
10/10
Exceptional
01 Aug 2025
Billie
Great location, easy walk to everywhere we wanted to go. Clean room, friendly staff.
Leisure Family
10/10
Exceptional
30 Jul 2025
Verified traveler

Great place to stay!

Room was modern and comfortable. It was very soundproof, making for a good night's sleep. Location was absolutely perfect, short walk to sights central shopping and eating.
Friends_and_family Family
8/10
Excellent
28 Jul 2025
Keith
Nice hotel for a short stay. Very helpful and friendly staff. Room was small and the entire hotel needs updating.
Leisure Family
8/10
Excellent
26 Jul 2025
Wei
Ok nice hotel
Business_and_leisure Family
8/10
Excellent
14 Jul 2025
Pamela
Parking was the biggest challenge.
Friends_and_family Friends
10/10
Exceptional
11 Jul 2025
Julie
We arrived before check-in from the US, and the team did a great job arranging an early check-in for us. The bed was very comfortable, the room was impeccable, and the hotel was very quiet. Unfortunately, my husband broke his wrist during our stay while hiking. Not only was the German healthcare system excellent, but the staff did a great job accommodating our extra night’s stay.
Leisure Partner
10/10
Exceptional
28 Jun 2025
Caroline
Hotel was great. Travelling for work and it is well located for business and leisure time. Gym is small but well equipped. Lovely restaurants nearby. Breakfast was good.
Business Friends
10/10
Exceptional
18 Jun 2025
Britt L
Comfortable and clean hotel within walking distance of old town and the castle. Great visit!
2/10
Poor
14 Jun 2025
Tarkan
We were given a room right below the terrace, the company managing the night club upstairs runs separately than the hotel, we could not sleep as the party continued until early morning hours ( until 5 am ) we have complained and even the police showed up
Leisure Family
10/10
Exceptional
11 Jun 2025
MOONBEOM
Very Good.
Friends_and_family Family
6/10
Pleasant
10 Jun 2025
Heidi
Clean and great location
Leisure Family
10/10
Exceptional
01 Jun 2025
Rodney
This is our go-to hotel when we visit Heidelberg. It’s clean, conveniently located, has nice amenities, and is priced right. Tge rooms are spacious enough for European standards and offers all the convenience of a short stay.
Leisure Pet
2/10
Poor
12 May 2025
Dirk
Even the Hotel promotes on-site parking they send me to a remote parking location. Talking to other guests I found out they had the same experience...
Partner
6/10
Pleasant
11 May 2025
Zoe
The hotel room was nice and so were the staff, but beware the rooftop bar on Friday and Saturday nights. It is more like a nightclub with booming bass that makes everything shake, and drunk people singing loudly. At least the hotel staff helped get the music turned off around midnight, but we would not have booked a room with small children if we'd known it was like this.
Leisure Family_with_children
10/10
Exceptional
01 May 2025
akash

Lavish breakfast and good location

Good comfortable place to stay in terms of location. Lavish breakfast spread. Comfortable parking. A bit tricky.. enter left just before the hotel entrance( kind of hidden) you may have to use the elevator to go to -2 but make sure you check in first as you need the access card to enter the parking. We choose castle view room . But was ok .
Partner
10/10
Exceptional
08 Apr 2025
Scott
Excellent room with a view of the castle.
Leisure Family
10/10
Exceptional
30 Mar 2025
Sheldon
Room was smaller than I remembered. Have stayed before and again the overall stay was fantastic.
Business Self
6/10
Pleasant
18 Feb 2025
Leesa
Very friendly reception staff
Business
10/10
Exceptional
02 Feb 2025
Benjamin
The hotel was moderns and well kept. Our junior suite room was spacious, well designed and perfect for a family with a child and dog.
Leisure Family_with_children
10/10
Exceptional
26 Dec 2024
Kendra

Beautiful, comfortable hotel in a great location

The woman at the desk was exceptionally helpful and friendly! The location of the hotel was perfect for shopping and seeing the Christmas markets.
Friends_and_family Family
10/10
Exceptional
20 Nov 2024
Scott
It all looked brand new.
Leisure Family
10/10
Exceptional
03 Nov 2024
Anita
Everything was fine
Leisure Partner
8/10
Excellent
27 Oct 2024
Brian
Nearby walking to shopping and dining. Jr suite was clean and sleeps 3 but would call it efficiency room rather than suite.
Leisure Family
10/10
Exceptional
10 Oct 2024
Timothy
Great stay
Business Self
10/10
Exceptional
29 Sep 2024
Derek
A lovely location and a very spacious room with a view of the castle.
Leisure Family
10/10
Exceptional
28 Sep 2024
Tanya
Very nice hotel near the old town area of Heidelberg. Check in was easy and the staff were helpful. Our room was spacious, and quiet. It is a bit of a walk from the main train station but you can take a bus to the hotel. Would stay there again.
Leisure Partner
10/10
Exceptional
24 Sep 2024
Susan
Great place to stay with stunning views
10/10
Exceptional
07 Sep 2024
jodie
Lovely hotel with spacious rooms. Great staff very helpful. Useful parking garage. Clean and in good location. Would stay again!
Friends_and_family Family
10/10
Exceptional
02 Sep 2024
Fathallah
Very nice hotel. Nice suite for a family but the room is slightly small when compared with the Hilton next door.
Good breakfast.
No room service and no phone to communicate with the reception.
Friends_and_family Family
10/10
Exceptional
25 Aug 2024
Yasmin
Great location to hauptstrasse. Great coffee shop across the street. Parking was handy and location easy to drive too. Parking in basement tight but completely manageable for smaller car.
Leisure Family
10/10
Exceptional
25 Aug 2024
Jessie
Property was in a beautiful location close to transportation stations and great dining and shopping locations. We loved our visit.
Business_and_leisure Partner
10/10
Exceptional
05 Aug 2024
vince
Fantastic hotel with wonderful staff. The breakfast is exceptional! I would highly recommend.
10/10
Exceptional
28 Jul 2024
Megan
Great stay in Heidelberg. Easily walkable to the Heidelberg Castle, Hauptstasse, Old Bridge and several shops and restaurants.
Leisure Self
8/10
Excellent
21 Jul 2024
Christopher

Good family stay

Very good family stay with two teenagers. Junior suite had clever sliding door and double access bathroom / toilet, which was perfect to give some privacy. Great location, and comfortable beds. Decent size fridge in room, and bar happy to provide plates / cutlery. Paid parking below hotel. Only issue was shower which flooded the bathroom, but fixed same day.
Friends_and_family Family
8/10
Excellent
19 Jul 2024
Verified traveler
The hotel.was.outdated and the floor wasn't cleaned but it is a good location and walkable to shopping and dining.
Leisure Partner
10/10
Exceptional
12 Jul 2024
Sarah

Short trip exvellent stay

Lovely room. Comfy bed. Staff friendly at check in. Small bar in reception area and a lovely rooftop bar, which is part of the hotel but round the corner from reception. Excellent value for money. Heidelberg was a lovely place to visit too.
Friends_and_family Friends
10/10
Exceptional
03 Jul 2024
Daniel

Plaza

The Service and location are optimal. Breakfast and parking on property
Partner
10/10
Exceptional
02 Jul 2024
Steve
Friendly staff
Business_and_leisure Partner
10/10
Exceptional
20 Jun 2024
Judith Lynn
Very nice property with easy access to old town area. Buffet breakfast is excellent, as are the beds! Would be nice if cleaning staff would remember to leave coffee pods and water on a daily basis (yes, first world problems!)
Leisure Partner
10/10
Exceptional
17 Jun 2024
William
Wonderful stay. Very helpful and friendly staff. Great location.
Leisure
10/10
Exceptional
15 Jun 2024
Larisa

Excellent Hotel in the Beautiful Heidelberg

Helpful and friendly staff, always ready to help. Great location. Nice and clean hotel with an excellent breakfast buffet.
Business Self
10/10
Exceptional
07 Jun 2024
Ward
Enjoyable stay for a night with my wife. Very nice room, clean and comfortable. Great location, walked to everything we did. Excellent breakfast which we booked included. Highly recommend.
Leisure Family
8/10
Excellent
24 May 2024
Boyd
The room was fine. The underground parking garage was difficult to navigate but better than nothing. We could not get WiFi and only had 1 towel but our stay was short and the bed was comfortable and clean.
10/10
Exceptional
03 Apr 2024
Claire
Absolutely stunning room and amenities, right in the heard of Heidelberg.
Leisure Family
10/10
Exceptional
29 Mar 2024
Rocky
This is a very nice hotel in the center of entertainment.
8/10
Excellent
22 Feb 2024
Melvin
Good stay and very pleasant staff.
10/10
Exceptional
24 Nov 2023
Vincent
nice place. Rooftop restaurant is good
Leisure Friends
10/10
Exceptional
16 Oct 2023
scott

great location

well located, central to all, close to bahnhof and all public transit , old town
Friends_and_family Family
8/10
Excellent
12 Oct 2023
Lindsay
The hotel is very nice. I would stay here again- because staff is friendly and the breakfast is amazing. The only reason it got 4/5 stars was parking was difficult (very tight spots) and our air conditioning in our room was not working, but the window opens up all the way for a cool breeze. Other than these two issues the place was great.
Leisure Partner

Location & surroundings

Plaza Premium Heidelberg
Sofienstraaye 6, Heidelberg, Germany

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Plaza Premium Heidelberg

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