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Hotel Heidelberger Hof

Heidelberg · Germany

Plöck 1View location

8.6/10Excellent709 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.0/108.0
Condition8.2/108.2
Location8.0/108.0
Neighborhood9.0/109.0
Amenities8.2/108.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Heidelberger Hof

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and tour/ticket assistance.

Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

With a stay at Hotel Heidelberger Hof in Heidelberg (Heidelberg City Centre), you'll be within a 5-minute drive of Heidelberg Castle and Neckar Valley-Odenwald Nature Park. This spa hotel is 15.2 mi (24.5 km) from Hockenheim Racing Track and 0.5 mi (0.8 km) from Körperwelten Museum.

Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 10:00 PM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 20 per person
    • Self parking fee: EUR 21.00 per night
    • Pet fee: EUR 20 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Swedish

    Russian

    English

    Italian

    French

    Spanish

Nearby attractions

Neckar Valley-Odenwald Nature Park 0.1 km / 0.1 mi
Deutsches Verpackungs Museum 0.2 km / 0.2 mi
Körperwelten Museum 0.5 km / 0.3 mi
Providenzkirche 0.7 km / 0.5 mi
Kurpfälzisches Museum 0.8 km / 0.5 mi
Heidelberg Theater and Orchestra 0.8 km / 0.5 mi
Heidelberg University Library 0.9 km / 0.5 mi
St. Peter's Church 0.9 km / 0.5 mi
Neckarwiese 1 km / 0.6 mi
University of Heidelberg Old Campus 1 km / 0.6 mi
Leinpfad 1 km / 0.6 mi
Universitäts Museum 1 km / 0.6 mi
Ruprecht-Karls-Universität 1 km / 0.6 mi
Antikenmuseum mit Abguss-Sammlung 1.1 km / 0.7 mi
Heidelberg Student Jail 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 22
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • NewspapersExtra charge
Show 12 more facilities & services
  • Luggage room
  • Clothes dryer
  • Bar
  • Business centre
  • Sauna
  • Spa treatments
  • Hairdressing salon
  • Green Key (FEE)
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST

    Photos are not available for this room type.

    Hotel Heidelberger Hof

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE BUNK BEDJUNIOR SUITE • BUNK BEDJSU.BK

    Photos are not available for this room type.

    Hotel Heidelberger Hof

    JUNIOR SUITE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Hotel Heidelberger Hof

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Heidelberger Hof

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Hotel Heidelberger Hof

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Hotel Heidelberger Hof

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 5 m²SGL.ST
    SINGLE STANDARDPhoto unavailable7 photos

    Hotel Heidelberger Hof

    SINGLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Heidelberger Hof

8.6
Excellent
709 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
8.0 /10
Neighborhood
9.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Gregory
Only stayed one night but hotel was clean and modern (for an old building) staff was friendly and helpful nice central location
10/10
Exceptional
24 Jul 2026
therese
Great rooms, nice straff, great area located not far from the mainstreet and old town.
10/10
Exceptional
18 Jul 2026
Volker
Nice and little Hotel in downtown Heidelberg
Partner
10/10
Exceptional
16 Jul 2026
Peter
hhhhhhjhhhhhhhhhhhhhh
10/10
Exceptional
12 Jul 2026
Nathan
We loved this place! We traveled to Heidelberg with our 14 and 16 year old boys. The room we stayed in was wonderful and clean and it had air conditioning! That is super rare and super wonderful for here in Europe! The breakfast was delightful and the staff were so very kind. We drove our car and parking was a little bit unique (the staff at the hotel helped us out greatly). When next in Heidelberg we know exactly where we will stay!
Family_with_children
2/10
Poor
10 Jul 2026
Giovanni
The hotel’s standard is far below what was described — my room was poorly furnished and poorly lit, there was no refrigerator, and the air conditioning didn’t work well. The bathroom was very small. Overall, the whole setting felt run-down. The photos don’t give an accurate idea of the hotel’s actual condition.I was supposed to have a free parking spot for which I wrote in advance but I had no answer and when asked the concierge told me that my car was too big. In the end I had to pay for a parking spot in a nearby garage. Totally overrated.
Self
10/10
Exceptional
04 Jul 2026
Anders Bojer
We would definitely go back to this nice hotel
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Paul
Liked the A/C. Building was unique. Parking was close enough. Room was excellent. Breakfast was excellent.
Family
8/10
Excellent
30 Jun 2026
Kawneet
I had a wonderful stay at Heidelberger Hof, especially due to the working air conditioning in my room.

The only thing that I missed in a 4-star rated hotel was a coffee and tea maker in my room and shampoo. The body wash did not work for my type of hair. That would have made my stay perfect.
Friends_and_family Friends
10/10
Exceptional
25 Jun 2026
Kari Skasberg
Sentralt og flott hotell. Koselig betjening og nydelig frokost.
Self
6/10
Pleasant
11 Jun 2026
Irene
overbooked they set up another hotel next door it was great except it had no elevators and our luggage was heavy.
Partner
8/10
Excellent
10 Jun 2026
Manfred
Good and large rooms. A bit noisy to the street when the window is open over the night
Self
10/10
Exceptional
08 Jun 2026
Per
Good Hotel close to Old Town.
Friendly,professional staff.
Comfortable room with good bed and effective air cond.
Good breakfast if you are not into huge buffets.
Garage parking close to Hotel.
Partner
10/10
Exceptional
08 Jun 2026
Michael
Staff were very helpful. It is a well renovated tradional hotel at an ideal location. I will stay there on my next visit to Heidelberg.
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
Mona
Nice Hotel in perfect location to the old town. Nice staff.
Partner
10/10
Exceptional
31 Mar 2026
Christopher
We did not eat but the sauna was perfect.
Partner
8/10
Excellent
23 Mar 2026
Jill
A coffee maker or kettle would be very good
Partner
10/10
Exceptional
15 Dec 2025
Kaleigh
Clean room. Great location. Very comfy beds. Front desk staff were very friendly. I will definitely stay here again
Leisure Partner
10/10
Exceptional
08 Dec 2025
Darren
The room was clean, warm, and inviting. The staff was friendly and took great care of us. We were in town for the Christmas Market and we really loved the location of the hotel right in the heart of the old town.
Partner
10/10
Exceptional
02 Dec 2025
Maliska
Staff was friendly. The location was wonderful. The breakfast was an amazing setup.
2/10
Poor
14 Nov 2025
Dora
The room was small for three people. No room to walk around the bed. Management was not flexible on reservation change request by one day and add an extra night. Will not stay here again or recommend at all.
10/10
Exceptional
02 Oct 2025
Diane
everything was fine
10/10
Exceptional
14 Aug 2025
Maurice

Very accommodating staff 😊

Friendly and accommodating staff, great location, close to all the major sites, the breakfast was always fresh, plentiful and delicious. My room was rather small but very comfortable. I enjoyed my stay 👌
Self
4/10
Poor
13 Aug 2025
Verified traveler

Might reconsider staying..

Elevator was not. Reception unapologetic.
Friends_and_family Family
6/10
Pleasant
13 Aug 2025
Ashish
Good location in old town. Although free parking is there details were unclear on how to get to the parking. Meant we had to pay for parking under the near by shopping center.
Leisure Family
10/10
Exceptional
04 Aug 2025
Sophia
My room was simplistic yet practical and functional. It has everything I needed, except for a kettle, which I was able to get one at the front desk. Staff were helpful. Location is top notch. The best part of my stay here was the breakfast buffet. I had the chance to try out many different types of cheeses and cold cuts. The room's carpet was not entirely clean but it could be because they recently replaced the tv and left behind some dirt.
Leisure Self
10/10
Exceptional
01 Aug 2025
Jefte
Great location
Leisure Family_with_children
10/10
Exceptional
23 Jun 2025
Deborah
The step up to the bathroom
Leisure Family
10/10
Exceptional
18 Jun 2025
Samer
Very clean , friendly staff , great buffet selection and quality
Leisure Family
10/10
Exceptional
16 Jun 2025
Garrett
A very nice hotel, super close to shopping and restaurants.
Leisure Partner
6/10
Pleasant
04 May 2025
Verified traveler

Gute Lage

Älteres Hotel am Anfang der Altstadt praktisch gelegen.
Fitnessraum ist nur mit Schlüssel zugänglich, den man sich besorgen muss.
Die Rezeption ist schwer erreichbar und mal mehr oder weniger freundlich.
Kleine Zimmer mit dem nötigsten.
Partner
10/10
Exceptional
27 Apr 2025
Jae
Well maintained hotel and very welcoming also very good breakfast!!!
Leisure Partner
10/10
Exceptional
23 Mar 2025
nikolay
All good
6/10
Pleasant
05 Mar 2025
Candace
Great location. The staff were rude and not very helpful. They were not Expedia friendly and told us to book with them direct. Because we got a deal, they did not want to provide anything rxtea
Leisure Friends
6/10
Pleasant
28 Feb 2025
Kate

Dissapointed

My daughter and I were very disappointed because I chose this hotel especially because it advertised a gym and my daughter works out on a daily basis. It did not have a gym and the weight room they claimed to have did not have weights either. So we were misinformed and had we known, would not have chosen this hotel. (I had to pay for a one time pass for my daughter to go to the gym in the mall).
The hotel was mostly clean but the carpet in our room was sketchy so I made sure my bare feet didn't touch it.
The breakfast was ok (basic), but since my daughter was a vegetarian and couldn't eat gluten it didn't work so much for her.
On the positive side the hotel was located right in the center of town so easy walking.
So in view of the above in my opinion it was over priced. However, good for a short stay but not a long one .

Friends_and_family Family
10/10
Exceptional
05 Feb 2025
Malte Arne

Sehr angenehmes Hotel

Besonders die Sauna hat mir gut gefallen. Jedes Zimmer ist anders aufgebaut. Frühstück ist auch gut.
Business
10/10
Exceptional
25 Jan 2025
Nataliia
The staff is super helpful and friendly. Despite the central location, it's quite and safe. My room was a small one, but for a one-night-stay it's quite ok. A bed ist cosy.
Business Self
8/10
Excellent
23 Jan 2025
Martin
Good location. Friendly and helpful staff.
Leisure Family
10/10
Exceptional
16 Jan 2025
Ian
Small but comfortable hotel. Friendly staff. Good location for shopping and transport.
Business Self
10/10
Exceptional
10 Dec 2024
Jeffrey
Fantastic hotel. Great location, friendly and amazing hotel staff. Rooms were quiet and confortable. Highly recommend this hotel.
Leisure Family
2/10
Poor
30 Nov 2024
Virginia
When we arrived at the hotel, we were told that there was a flood and they had to send 2/3 parties to a hotel down the street. We asked for all three parties tobe moved but they didn’t let us. So we go to the new hotel and the front desk had o clue what was going on. We finally got the room. My daughter and her infant son were asleep when someone came into their room. I scared them. They said there was some kind of misunderstanding
Leisure Family_with_children
8/10
Excellent
26 Nov 2024
Cynthia

The location beats a stubbed toe, literally.

Love the location and the breakfast. The only complaint is the step going into the bathroom. It wasn’t clearly marked and it is a sharp corner of a step. Stubbed my toe pretty good. But I adapted by putting my shoes in front so I would have a visual.
Partner
10/10
Exceptional
26 Nov 2024
Monika

Tolles familiengeführtes Hotel, zentral gelegenen

Sehr schönes familiengeführtes Hotel, perfekt zentral gelegen. Das Personal ist super freundlich. Die Zimmer geschmackvoll eingerichtet. Tolles Frühstücksbuffet! Sauna wird auf Wunsch angeheizt und kann ohne Aufpreis genutzt werden.
Business
10/10
Exceptional
01 Nov 2024
Sterling K
Simple check in good breakfast
8/10
Excellent
15 Oct 2024
Stephanie
The receptionist was very nice and friendly and answered all of my questions. The room, hotel, and lobby were very clean. I was supposed to get free parking but according to the clerk, it is supposed to be reserved in advance, so I had to pay 20 Euro to park down the street. Parking is an inconvenience here. But overall, the room was nice and clean and big.
Leisure Self
10/10
Exceptional
14 Oct 2024
Karin

Quaint Hotel

Allie was a wonderful hostess- kind, engaged and made good on the free parking from third party and late check out. Great conversation and just the kind of small local hotel I was looking for.
Little cumbersome driving to the hotel but thankfully I had great GPS. Room and bathroom were small but I’ve had smaller. Breakfast was tasty. Parking was around the corner and available with a key.
Sink was leaking and side table loose; both fixed right away. Highly recommend!
Partner
10/10
Exceptional
08 Oct 2024
Richard

Happy guests

Been traveling around Germany by car for a couple week and decided to make this hotel a two night stay. Great location, excellent staff and quiet. Don't hesitate booking this hotel.
Partner
10/10
Exceptional
01 Oct 2024
Paul
Staff and property are nice. The only complaint would be the step down out of the shower. Was not so easy for our 90 year old grandfather without a rail to hold onto.
Friends_and_family Family
10/10
Exceptional
29 Sep 2024
Andreas
Gepflegtes Hotel in zentraler Lage, sehr freundliches Personal. Würde jederzeit wieder hier übernachten.
Friends_and_family Friends
10/10
Exceptional
12 Sep 2024
Heike
Hhh
Leisure Self
8/10
Excellent
10 Sep 2024
Celina
Over all the facility was nice, clean, good location. If they can provide kettle to boil water for hot tea would be nice !
Leisure Friends
2/10
Poor
09 Sep 2024
Guanglei
I stayed 10 hotels during this trip. This hotel is one of the 2 worst hotels. The room smells very bad and everything looks old. When we talked with the staff, she gave us a room in attic . The attic room is much cleaner and new, but the stairs to the attic room is very steep and narrow. Very hard to go into the attic room. I don’t know if the attic room is the only new and clean room in the hotel. Don’t book this.
Leisure Family
6/10
Pleasant
04 Sep 2024
Jacques
In theory there is some parking place available...
In reality seems to be only virtual.
It´s the smallest bathroom I ever seen in an hotel.
Leisure Partner
10/10
Exceptional
20 Aug 2024
Ryan
Wonderful stay. Great location, very clean. Staff was exceptional and very accommodating.
Leisure Family_with_children
8/10
Excellent
18 Aug 2024
Dr. Kristan S.
no
Leisure Family
10/10
Exceptional
12 Aug 2024
Heda

5 Star!

It's a nice hotel in the city center.
I had a clean quiet room, friendly reception and great breakfast. This hotel is nicely remodeled. I'll be back 5 staragain.
Business Self
10/10
Exceptional
09 Aug 2024
David

Perfect little hotel

Comfortable bed. Bathtub with shower wand. Plenty of space for 2 in room 24. 2 double beds pushed together. Great breakfast with eggs, cold cuts, cheese, fruit, pastries, yogurt, cereal, good coffee, orange & tangerine juice. Location is great, just 1 block from walking street. 21 minute walk from train. 30 minute walk to Castle - less if you take the tram (funicular) up to Castle at Hotel Schloss. Never needed public transportation.
Partner
8/10
Excellent
05 Aug 2024
Anna

Lovely hotel.

We booked this hotel as a last minute stay with our two small children.
It was exactly what we needed. Very clean, very helpful staff and very comfortable beds:

Also had air conditioning which was an added bonus on a hot summers day.

Parking was also available for a small fee.

Would recommend.
Friends_and_family Family
10/10
Exceptional
31 Jul 2024
Gloria
Really liked the hotel. The rooms were really nice.
Leisure Family
10/10
Exceptional
31 Jul 2024
Sven
had a good stay with 2 children- can recommend
8/10
Excellent
25 Jul 2024
Gina
Second time stay here: first was solo, second with my son. One of the front desk ladies remembered me from before! Such a convenient walk with luggage off of the tram at Bismarckplatz, or to the taxi stand right around the corner. Groceries and shopping nearby abound. Used the sauna & gym this time- private and amazingly HOT! Such a nice treat after a grueling travel day. Hallways were quite humid at times, but it's summer, and the AC in the rooms make up for that. Aside from the neighbors coming and going from their rooms, the property is very calm if you like that for a good rest. Added bonus: was able to use the communal refrigerator in the hallway to store snacks. Also utilized their laundry service, which was just 10Euro! Just a few items weren't dry in some areas fully, but a quick hang up or blast with the hair dryer fixed that. Carpets do show stains in some places as some people have noted, but both times overall, everything has been very clean. I returned for a reason and would not hesitate to do again!
Leisure Family
10/10
Exceptional
20 Jul 2024
Karolina
Välkomnande och centralt. Trevligt och bekvämt. Väldigt bra!
Partner
10/10
Exceptional
18 Jul 2024
Ericka
Great hotel and very walkable. Helpful staff and comfortable beds.
Leisure Family
8/10
Excellent
13 Jul 2024
Crystal
Loved the location breakfast was great! Got locked in the parking place for a while which hotel staff tried their best to help. Just a glitch.
Leisure Family
10/10
Exceptional
07 Jul 2024
Heidi

Wonderful and convenient

This hotel is close to everything and beautifully kept. The service was very helpful and friendly. Highly recommended and will come again. Thank you!
Friends_and_family Family
10/10
Exceptional
01 Jul 2024
Timothy
Great value hotel hotel for the price. No frills. Nice location and a beautiful town.
Leisure Friends
10/10
Exceptional
30 Jun 2024
paula
This is a charming and beautiful hotel nestled among quaint shops on a side street directly in City Center. It is a very walkable location. We never moved our car while there. They served breakfast and dinner in their historic lobby, and the assortment was very good. Heidelberg, itself, is an enchanting place. Parking was maybe a block away. The underground parking garage was small, but doable. The front desk personnel were very friendly and helpful. We would highly recommend this hotel
Partner
10/10
Exceptional
28 Jun 2024
Michael
Best room so far in Europe...3 weeks in 4 countries. Front desk staff, 2 ladies, OUTSTANDING!!! Many local shops for anything needed, including groceries. Room #9 especially good, refrigerator 5 steps away for use during stay. Bathroom very big, air conditioner excellent, room size large. Had couch, 2 very nice padded chairs, completely blackout windows with pull-down shutters. Bus #36 direct to castle, 1 block away. If you have extra day, take bus 35 to train station, then 717 to Schwetzingen to see the Castle and AMAZING grounds, over 80 acres of statues and plants...20 euros TOTAL. Day pass 10.3 euros for bus, 1 transfer, 10 euros for entire Castle pass including Gardens. Breakfast is 15 euros, not worth it. Buy local breads and fruits instead. If I ever come back I would stay here again and know when I left I would have a smile on my face. P.S. Huge BATHTUB in separate bathroom, nice towels.
Leisure Self
10/10
Exceptional
17 Jun 2024
mark

Nice hotel stop.

Very friendly, short walk to old town. Breakfast was plentiful. Only negative, pillows need replacement.
Partner
10/10
Exceptional
28 May 2024
Fernando

Excellent

The receptionist was very friendly. The Hotel Is located in the center of the old town. The breakfast is spectacular.
Self
10/10
Exceptional
23 May 2024
Karen
This was the best hotel in all our travels in Europe--loved it. The location is excellent for walking and the continental breakfast was very good. We can't say enough good things about this hotel.
Leisure Partner
10/10
Exceptional
20 May 2024
kevin
Very good location, close to everything, good breakfast good place to stay
Leisure Partner
10/10
Exceptional
11 May 2024
Verified traveler

Great Experience, depending on tastes

It was a very pleasant stay. The shower pressure was good, bed was soft and location is great. Small room, but I want planning to be there for anything other than sleeping.

Only downside is parking is charged daily, and not included by the hotel. So if you bring your own car, this is an extra cost to consider.

For breakfast, I ate somewhere else as my schedule dictated, but the dining area and food presentation looked nice.

Will definitely stay here again
Business Self
4/10
Poor
10 May 2024
Verified traveler

Kein 4 Sterne Service

Bei Ankunft hat die Dame an der Rezeption uns die Tür nicht geöffnet. Wir mussten an die Tür klopfen und ein anderer Gast hat uns rein gelassen. Der in der App angegebene gratis Parkplatz war nicht vorhanden. Im Zimmer waren nur Handtücher für eine Person obwohl für 2 reserviert war. Informationen über Frühstückszeiten und den Wellnessbereich musste man alles von der mäßig motivierten Dame an der Rezeption erfragen.
Das Zimmer was sauber. Das Hotel generell gepflegt und edel. Jedoch trifft der Service nicht auf 4 Sterne zu.
Partner
8/10
Excellent
23 Apr 2024
Gina
Hotel was a quick walk from the S-bahn stop, but wish my navigation would have shown me the sidewalk route vs. the cobblestone route when I had my luggage. Unfortunately never got to take advantage of the sauna, which is a big reason for booking here; it closed at 9 and you have to give them 30 mins. notice to heat it up. Wished it were 24 hrs or open a bit later as this was hard to time around dinners, unless you go before and then shower again, but I wanted to stay out touring. Nobody mans the reception desk at night; you are given access to the front door. Even as a solo traveler, didn't feel unsafe. Slept in and missed the breakfasts I had paid for, and on the last day, had an early flight, so Nicoletta was kind enough to pack me a breakfast to go-with a handwritten note- very thoughtful! Staff at front desk patient in maneuvering with language barriers and finding alternate methods to communicate with me. Room was a bit tight, but beautiful, clean, and served my needs. There was a previous review about stained carpeting, which I also had in my room, but given the size and rolling your luggage in, understandable. Hotel was quiet. If staying out later as I did, it's about a 10-15 min. walk toward the center of old town to reach restaurants, etc. that are open later, but given it's a pedestrian zone, it's a straight walk, there were always people about, and always felt safe. Police cars were always riding up and down scanning around. Nice stay!
Leisure Self
10/10
Exceptional
21 Apr 2024
AMY
New and beautiful, clean. Nice decor.
Leisure Friends
10/10
Exceptional
06 Apr 2024
Jeffrey
Great stay and location. Central to everything
Friends_and_family Family
8/10
Excellent
28 Mar 2024
Renee
Good location - walkable to the train station and castle & quiet at night. Our first night was in a room for 3 and it was excellent. The next night we had to move into two different rooms as a pipe burst. These rooms were much smaller and had not been renovated. The beds, pillows, linens etc. are all top quality. The breakfast is superb. Again top quality ingredients, good selection and all served with fine china. Would definitely stay there again.
Leisure Family
10/10
Exceptional
12 Dec 2023
ALAN
Went for the Christmas markets. Hotel was about 20-25 min walk from the train station and was 1 block from the main shopping street which runs about a mile. Was very walkable.
Hotel was great with fairly spacious room and a very nice breakfast. Will definately stay again when the need arises.
Leisure Self
10/10
Exceptional
29 Nov 2023
Ralph
Great location for a visit to the Christmas markets
Leisure Partner
10/10
Exceptional
17 Nov 2023
Kim
The cleanliness of the bathrooms was perfect. Towel heaters perfect as we like to open the large windows to keep the room cool and bathroom warm and dry. Staff attentive and friendly. Will definitely stay again. Perfect location. Great breakfast buffet.
Partner
8/10
Excellent
09 Oct 2023
Kalib
It was a nice place. They had a parking space you could rent that was in a garage around the corner.
Leisure Self
10/10
Exceptional
03 Oct 2023
Christopher
Ver nice location
8/10
Excellent
23 Sep 2023
Ross
Would be nice if the rooms included a kettle.
Leisure Self
8/10
Excellent
12 Sep 2023
Eric
I liked the breakfast and the staff were very nice. The room was a little small but we in general enjoyed iur stay.
8/10
Excellent
30 Jul 2023
Helen

Great position, friendly staff, comfy beds

Really friendly welcoming front of house staff. Good parking facilities just a short walk from the hotel. Good continental breakfast. Rooms need a little updating, specifically carpet which was quite stained. Excellent WiFi and air conditioning, and toiletries and hair dryer a good standard. Would stay again
Partner
10/10
Exceptional
23 Jul 2023
Verified traveler

Great stay!

A lovely stay - very well located, close to the high street and old town, with plenty of shops/restaurants nearby. We are very familiar with Heidelberg having lived here previously - we've visited since then several times, and this is the best hotel we've stayed in. Parking was secure and easily accessible - free for us as we have Silver membership with Hotels.com! Would be EUR 19/night otherwise (parking in Heidelberg is notoriously difficult/expensive). The breakfast was nice. Lovely staff.
Partner
6/10
Pleasant
22 Jul 2023
Thomas
I’m not sure how it got a 4-star rating. I would think it’s a 3 most. It was ok.
10/10
Exceptional
16 Jul 2023
Alla
Perfect location, nice staff, nice room.
Leisure Family
10/10
Exceptional
12 Jul 2023
Ole Reinhard

Flott hotell

Bra beliggenhet. God service. Hotellet ligger bra til mellom Bismarkt og gamlebyen. De som jobber her er meget vennlige. Fint hotell for liten failie på ferie.
Friends_and_family Family
10/10
Exceptional
29 Apr 2023
Alex
Very clean hotel situated close to the train station. Easy access to many shops and restaurants. Very friendly staff. Would recommend staying here in Heidelberg!
Leisure Self
8/10
Excellent
10 Apr 2023
Karin

Sehr empfehlenswert

Gutes Hotel nahe ÖVPN, nahe Altstadt.
Nettes Personal Zimmer klein aber ausreichend.
Partner
6/10
Pleasant
07 Dec 2022
William
This is advertised as a 4-star hotel; but was probably no better than a 2-star hotel. They definitely have a 4-star lobby and maybe I should have taken a blanket and pillow and slept in the lobby.

The room was anything but a 4-star hotel room - a hole in the curtains; bleach stains on the carpet; very small bathroom; but, the topper was a the 1-foot by 1-foot pillar holding up the ceiling directly next to the bed. It was perfectly positioned so that anyone rolling over at night would hit their knee on the pillar.

The people truly try their best; but hotel management has also deemed it not necessary to have anyone in the hotel after 9 pm -- so you cannot use the gym after 9; nor acquire anything from the hotel.

Finally, the buffet breakfast was minimally stocked and the absolute minimum staff they used was hard-pressed to keep the buffet stocked. Then on the last day the Buffey Coffee machine broke.

Overall an exceptionally disappointing experience.
Leisure Family
10/10
Exceptional
06 Dec 2022
Marc
We had a delightful stay at the Heidelberger Hof. The Hotel is around the corner from the Main Street, Hauptßtrase in the old town so ideally placed to visit the historic city. It is a 20 min walk from the Hauptbahnhof. The staff are friendly and very helpful. The rooms are warm, clean and comfortable. We had a comfortable double bed and good shower. It was not noisy either. There is a buffet European breakfast on offer it is well presented and caters for guests with food allergies. Our group consisted of a vegetarian, gleans nut allergies and we all found the breakfast sufficient. Check out was simple and we were able to store our cases. We enjoyed our break at this hotel and in Heidelberg and would recommend both for a weekend break
Leisure Friends
8/10
Excellent
02 Oct 2022
Verified traveler

Somewhat disappointing

Our room had been renovated which was fine but our friends had a room with a pillar next to the bed making it difficult to get out of bed. Plus their room has not been renovated and was in somewhat worse shape than I feel it should be. Especially as we paid the same amount for our room as they did.
Partner
10/10
Exceptional
18 Aug 2022
nigel

Xx

Hotel great but no A/C in room...so didnt sleep well...parking was some distance away and awkward when disabled
Self
6/10
Pleasant
21 Jun 2022
Verified traveler

Overbooked

The hotel double booked the rooms, so instead of two booked, we received one.
Friends_and_family Family
10/10
Exceptional
05 Jun 2022
Verified traveler

Cute hotel in great location

Charming hotel, a little on the small side but clean and nice design. Service was great. Location was good, walked to all attractions and restaurants.
Partner
10/10
Exceptional
30 May 2022
Rachel
Super friendly and kind staff, respectful and accommodating.
Business Self
10/10
Exceptional
25 May 2022
David
No other comments
Leisure Family

Location & surroundings

Hotel Heidelberger Hof
Plöck 1, Heidelberg, Germany

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Hotel Heidelberger Hof

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