Name: Hotel Restaurant Hackteufel
Address: Steingasse 7, Heidelberg, 69117, DE

10/10

Exceptional

29 Jul 2026

Victoria

Very large and clean room and bathroom. Wifi was very good. Staff was polite and helpful.

10/10

Exceptional

16 Jul 2026

Owen

Love the hotel especially when it’s hot in the city because they have an ac unit in the room and its right in the downtown area. Very easy to access for a mid day nap before continuing to check out the sights.

Partner

10/10

Exceptional

06 Jul 2026

Breanna

We had a room facing away from the street so it was very quiet. Great location to walk to everything. It’s in a pedestrian zone so if you have a car you need to park in a parking garage about a 5 minute walk over cobblestones so take that into account if you have luggage. (15 euro per day after their discount.) They do have a small elevator.

Partner

10/10

Exceptional

06 Jul 2026

Robert

excellent place at great location

Partner

10/10

Exceptional

17 Jun 2026

Janet

We had the top room. Charming and very large room but slanted ceiling, you had to be careful. Nice view of castle from room. Great location for walking around old town and to the castle. The hotel restaurant was excellent. It was recommended by a local resident. We ate all our meals there and had a wonderful server.

Partner

10/10

Exceptional

02 Jun 2026

Joud

Excellent hotel and restaurant

10/10

Exceptional

20 May 2026

Dawn

Absolutely loved this hotel. The location was perfect. Our room was clean and big and having the restaurant downstairs with the breakfast that was included was an extra plus. Already planning our trip for next year and this hotel will definitely be on the list to stay at again. Also the young man Dennis, who worked at the front desk and at the restaurant in the morning was such a pleasure to talk to.

Family

8/10

Excellent

28 Apr 2026

Lisa

Had issues with AC they said they fixed it but didn’t inform us until we were checking out. Would have been helpful if we had been told the day it was fixed so as we could have enjoyed it. The staff were very friendly and the hotel itself was very quaint. The location was perfect.

Partner

10/10

Exceptional

21 Apr 2026

Hannah

Staff was extremely kind and helpful!! Allowed me to stow my luggage when I arrived several hours early, and my room was ready a couple of hours early as well. Room was cute and in good condition. A bit of mildew staining in the shower but otherwise very clean.

Self

10/10

Exceptional

14 Apr 2026

Miles

Manager went out of her way to help us get another room at a neighbouring hotel after there was a mix up with Expedia booking very professional and warm staff and of course outstanding food

10/10

Exceptional

11 Apr 2026

Oliver

Clean room, friendly staff

Self

10/10

Exceptional

02 Apr 2026

Anne

Location, Location, Location! Rooms were simple and clean. Parking was a close, easy walk. The tram to the castle, church square, restaurants and more are just steps away. Hotel staff especially the gentleman at check-in (I believe his name was Hamish) was incredibly helpful, kind and welcoming. 10/10 would recommend this hotel if you are looking for a charming historic building, in the heart of things. The included breakfast was also tasty! We hope to be back soon and cannot recommend enough.

Partner

10/10

Exceptional

27 Mar 2026

Christine

Lovely room and lovely staff. Enjoyed our stay very much.

Partner

10/10

Exceptional

17 Mar 2026

Brian

Excellent location. We ate breakfast at the hotel and it was great as well

Family_with_children

10/10

Exceptional

03 Mar 2026

Joseph

Amazing rooftop suite that had a lovely private balcony. I could eat at their restaurant every night and be in heaven.

Friends

10/10

Exceptional

23 Feb 2026

Jeff

Clean rooms, staffing friendly and helpful, fantastic location!

Partner

10/10

Exceptional

17 Dec 2025

Jannine

nice room in heart of old town. great for christmas markets

10/10

Exceptional

14 Dec 2025

Emil

Great people, great hotel. Perfect location!

10/10

Exceptional

13 Dec 2025

Ankita

Staff was very courteous and helpful. Room was clean and comfortable

Partner

10/10

Exceptional

28 Nov 2025

Heidi

The room was large, clean, with comfortable beds. And the location is fantastic!
The staff were friendly and accommodating - Dennis took excellent care of us.
Vielen Dank!

Leisure Family

10/10

Exceptional

20 Oct 2025

Anthony

The staff was exceptionally concerned for our comfort and needs, which included calling taxis, accommodating our food allergies, and being helpful with directions within the area.

Partner

6/10

Pleasant

19 Oct 2025

Simon T Y

Bathroom was a little cramped.

10/10

Exceptional

04 Oct 2025

Cary

We had a 3day stay in Heidelberg. The historical hotel was a few steps from the Holy Ghost Church and the Neckar River and Bridge in the historic section of Heidelberg. The room was very comfortable and clean. Great bed and shower. The staff and breakfast was great. Dinners in the restaurant were delicious authentic German meals. We definitely hope to be back.

Partner

10/10

Exceptional

26 Aug 2025

Verified traveler

Location is awesome, couple steps away from the old bridge. Friendly reception.

Self

10/10

Exceptional

24 Aug 2025

Debra

Outstanding & perfect place to stay. Excellent service (especially Dennis). Wonderful rooms & food. Is my 5th trip there

10/10

Exceptional

23 Aug 2025

Robert

The property is in a good location, the rooms clean, and staff friendly. Just know, the property is in a busy area at night.

Leisure Family

10/10

Exceptional

18 Aug 2025

Verified traveler

Great option for being right in the middle of thin

Staff was very friendly (Patrick especially). Food at their restaurant was delicious. They were able to store our luggage after we checked out for the day which was very helpful. They are centrally located so we were able to walk everywhere we wanted. Overall we had a great stay.

Partner

10/10

Exceptional

07 Aug 2025

Philip

Friendly staff. Good room. Excellent food, beer and wine. Excellent location. What more could we ask for.

Partner

10/10

Exceptional

30 Jul 2025

Karen

What makes this cozy little place amazing is the staff. They take really good care of their guests. Kind little gestures like wine and water in your room waiting for you. Location is amazing and the breakfast is excellent. They make you feel at home.

Self

10/10

Exceptional

29 Jul 2025

SUSAN

The hotel is wonderfully located on a street with many outside dining options. Air conditioning in the room is a bonus. Historical buildings are within walking distance and there are a couple of bus stops nearby. The hotel restaurant is charming with good food and service. Check out the unique light fixtures.

Leisure Friends

10/10

Exceptional

17 Jul 2025

Juergen

very friendly, clean good food. over all a 10 in my opinion. i would recommend it very much

10/10

Exceptional

28 Jun 2025

Susan

Absolutely delightful!

Leisure Partner

10/10

Exceptional

03 Jun 2025

Robert

Thoroughly enjoyed our stay. Attentive and accommodating staff. Great location. If you want to feel local this is the place to be. Easy access to train and bus.

Partner

10/10

Exceptional

30 May 2025

Michael

Great stay right in the heart of Heidelberg's old town. Above a really quite good little restaurant, very comfortable room, quiet, and well maintained. Staff was quite friendly. I was out and about most all of the time, didn't spend much time in the room. It was spacious though with good windows and sunlight.

Business Self

10/10

Exceptional

04 May 2025

Jeff

This hotel was wonderful! Great location! Great room! Great staff!

Leisure Friends

10/10

Exceptional

04 May 2025

Heidi

The upper room with the view of the castle was spectacular. It was in the hub of Heidelberg close to everything we wanted to visit.

Leisure Family

10/10

Exceptional

29 Apr 2025

Rosalinda

Shout out to Isabel, she is such a gracious hostess!
She makes sure your stay is comfortable.

I can’t ask for more!

10/10

Exceptional

14 Apr 2025

Michael

A nice, well kept hotel in a great area, right near the old bridge and and the center of the old city. Plenty of restaurants on the area, the hotel restaurant was completely full, so I didn't get a chance to try it other than the traditional German breakfast, but it must be good if they have a sign recommending reservations. I will definitely be staying here again on my next trip to Heidelberg.

Leisure Self

10/10

Exceptional

09 Apr 2025

Theresa

A treasure

Leisure Partner

10/10

Exceptional

20 Mar 2025

William

Very attractive, food at the restaurant was fabulous.

Leisure Family

10/10

Exceptional

20 Jan 2025

neil

Castle trip

The hotel was nice , easy to get around, perfectly located. Great service and nice breakfast.

Partner

10/10

Exceptional

10 Jan 2025

Wallace

Everything was perfect. The food was amazing down stairs too!

Leisure Family

8/10

Excellent

29 Dec 2024

Gary

A unique hotel and restaurant. Somewhat dated and quirky. Unfortunately there is no close and convenient parking, but that is to be expected in an old city center in Europe. If you are not fit enough to carry your luggage for about a half a mile, you need to look elsewhere. Large room with sitting area and private outdoor space as well. Good location for visiting the historic sites in Hildelburg, and becomes very quiet after the main tour groups leave for the day.

Leisure Family

10/10

Exceptional

25 Dec 2024

Patricia

Location was perfect. A few people celebrating Christmas in the streets throughout the night. But we were provided earplugs, which helped. Breakfast was quality and the coffee great Hot pots of coffee waiting for us at our tables. Wonderful touch. And they kept our bags after checkout so we could explore without them prior to our train departure. Vielen Danke!

Leisure Family

10/10

Exceptional

20 Dec 2024

David

What a find, and so close to the historic sights!

This is a cozy hotel and restaurant situated only steps from the Church of the Holy Ghost and the Alte Bruecke in historic Heidelberg. The staff is friendly, professional, and fluent in English and German. The restaurant offers terrific regional cuisine in a traditional Rhein-Neckar setting, and the hotel room are suite-size and very comfortable.

Partner

8/10

Excellent

17 Dec 2024

Cameron

Perfect location

Leisure Family

10/10

Exceptional

09 Dec 2024

Dominic

We stayed for 1 night. The staffs, which maybe the owner, are so accommodating and friendly.

Leisure Family

10/10

Exceptional

07 Dec 2024

Catherine

Lovely Hotel in Heidelberg

Excellent service at the Hackteufel Hotel. We really enjoyed our visit to Heidelberg.

Partner

10/10

Exceptional

04 Dec 2024

Becky

They could use some better pillows in the rooms but other than that, its a great place.

Leisure Friends

10/10

Exceptional

28 Nov 2024

Kristie

Perfect location, exceptionally friendly and helpful staff, great value.

Business_and_leisure Self

10/10

Exceptional

27 Nov 2024

Steven

Small, charming property in the \"old town\" section of Heidelberg. Easy walk to dozens of restaurants, bars, shops, Christmas Markets, museums, and the funicular tram for Schloss Heidelberg. Staff was warm and friendly. Room was spacious and well appointed and even had a beautiful view of the castle.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Gregory

Business with a hint of relaxation

Great location and great food in restaurant

Business

8/10

Excellent

17 Nov 2024

Brenda

I really enjoyed my stay! The staff were so lovely. The breakfast was good and dinner at the restaurant was excellent. The hotel is close to everything. I was able to take a bus from the train station and get there no problem. I will say that, despite the efforts that the hotel has made, the noise from the street can still be quite loud. If this is something you are sensitive to you might want to be mindful. I used the earplugs that they provided and that helped. I would definitely stay here again!! The atmosphere is so charming.

Leisure Self

10/10

Exceptional

11 Nov 2024

watson

Great location in the charming old city. Spacious rooms and a nice restaurant with delicious local cuisine.

Leisure Friends

10/10

Exceptional

01 Nov 2024

Charles

Staff was very friendly

Leisure Partner

10/10

Exceptional

31 Oct 2024

ann

Denis not a menace

Absolutely fantastic stay
Staff excellent especially Denis he not a menace
Stayed 3 nights perfect location restaurant great food and excellent service

Partner

10/10

Exceptional

22 Oct 2024

Anthony

A wonderful character-filled hotel with a great restaurant. The staff were exceptional, Dennis is a delight, and so helpful. We loved it.

Leisure Friends

10/10

Exceptional

14 Oct 2024

Joyce

Weekend in Heidelberg

Lovely quaint hotel, with excellent staff, outstanding service and breakfast. I highly recommend staying here. The location was right off the main part of the Alstadt and near the river.

Friends_and_family Friends

8/10

Excellent

11 Oct 2024

Carlos

Nice place right location.

Leisure Partner

10/10

Exceptional

08 Oct 2024

william

Best Place to Stay

Great location great service breakfast and dinner was to die for

Friends_and_family Family

10/10

Exceptional

04 Oct 2024

Coralyn

The room was spacious and well equipped. The staff was very friendly. The location could not be better. And the food in the restaurant was excellent. We would definitely stay here again.

Leisure Family

10/10

Exceptional

22 Sep 2024

Michael

Fantastic stay in a great hotel.

Partner

10/10

Exceptional

22 Sep 2024

Connor

Lovely room and location but the pub outside got a little loud but not unbearable. Great location and spacious room.

Leisure Family

10/10

Exceptional

19 Sep 2024

Daniel

We loved the location, close to everything we wanted to do! Comfy bed, nice bathroom and our room was very quiet!

Partner

10/10

Exceptional

19 Sep 2024

Ryan

Such a great location and wonderful staff. Very comfortable stay.

Leisure Partner

6/10

Pleasant

19 Sep 2024

mona

The business is mostly restaurant, and they have couple rooms to call it hotel. My room was almost like a closet. There was no coffee maker no tea or coffee.
Even though they are mainly restaurant it would not be a big deal to provide it for only couple rooms they have. Upon my request Monica gave me an eclectic kettle. Actually she was very helpful even though she was not only receptionist, she was doing all kind of other jobs in the restaurant part.
I have to say location was superb, but charging the price they ask for a very basic room is too much.
They had a small bottle of wine and a bottle of water which from taste and the unsealed bottle was filled from the tab.

Leisure Self

10/10

Exceptional

18 Sep 2024

Nikki

Location was great, right in the heart of everything. Bed was very comfortable, shower was great, nice spacious room.

Leisure Partner

10/10

Exceptional

15 Sep 2024

Paul

Nice property and very convenient location would highly recommend.

Leisure Friends

10/10

Exceptional

03 Sep 2024

Dan

Great location near the old bridge in old town. Plenty of restaurants and shopping nearby. Highly recommend.

Friends_and_family Friends

6/10

Pleasant

24 Aug 2024

Jeff

Location was great but no A/C

The check-in process took awhile and accommodations were just average. Unfortunately it was one of the hottest days and the room didn’t have A/C. They did have a fan in the room we were able to use throughout the night and it kept the room just cool enough to sleep.

Partner

8/10

Excellent

14 Aug 2024

Paul

Decent Room but No AC

Modest hotel on the second floor of a restaurant.

Room was clean and well maintained and water pressure was good for hot/cold showers.

There is a fan. No A/C. We visited in August and the room was hot.

Friends_and_family Family

10/10

Exceptional

10 Aug 2024

Wendy

Best staff ever.

Amazing location and staff. When they knew we would miss breakfast they packed a lunch for us to take.
Hoping to come back!

10/10

Exceptional

30 Jul 2024

Karen

A perfect place to stay in Heidelberg

Our family loved our stay! The location, the hospitality and the breakfast was perfection. The staff went above and beyond and were fun to chat with. Easy walk from train station, too. I cannot recommend this hotel enough!

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

kevin

Great property in the heart of the old town of Heidelberg. No AC which was difficult to get used to since we were there in July. Room was still very quiet for being located on the second floor above the Main Street into Heidelberg. Could be an issues if you go to bed early, but we would go to bed around 10:30 or so never an issue for us, and we had the windows open at night.

Leisure Family

10/10

Exceptional

17 Jul 2024

Uli

Everything is perfect when you like to stay in the middle of town...with the live and the noise at night and the convenience of walking everywhere daytime.....the in-house restaurant give you fantastic food - local specialities freshly cooked all the time - service is friendly and efficient any time of the day....and if you need your car....its in a parkhouse just 5 minutes away for a discounted price...
And if you want a quiet night, ask for a garden facing room ...no noise at all...

Leisure Partner

10/10

Exceptional

16 Jul 2024

leilani

The Family Suite is huge. It has a kitchen with refrigerator and dishwasher, 2 huge bedrooms, huge bathroom and an extra toilet.
Property is near tourist attractions, shopping and dinning and grocery store. Near transportation. Front desk staff nice and helpful. Weekend has a band playing near old bridge, very festive. If you don’t like the noise, just close the windows. Suite also has a good a/c and a fan. No elevator going upstairs but we were ok with it. Highly recommended.

Leisure Family

10/10

Exceptional

15 Jul 2024

Nick

Five stars all around. The Hotel was fantastic, the staff were incredible and it's the perfect location in Old Heidelberg. The room was also very large and very clean with its own terrace. The morning breakfast was simple but great and I can't stress enough how lovely the staff were.

Leisure Family

10/10

Exceptional

12 Jul 2024

Lisa

Excellent! Wonderful staff, delicious dinner, fantastic location. Would love to return to Heidelberg and would stay again at this property.

Leisure Partner

8/10

Excellent

12 Jul 2024

Vinod

Most central location - right next to the Gate and everything is easily accessible, a traditional German-style decor, small-ish rooms but that's to be expected in this part of town, clean rooms.
it can get a bit noisy in the night especially if you decide to leave the windows open, but that's to be expected if you pick a hotel that's on the main thoroughfare

The only downside for me was that Google Maps just could not pinpoint the hotel and so we kept driving for over 45 minutes. But the friendly lady who picked up the phone then advised me to proceed to a designated parking spot on Zwingerstrasse which is about a 5-10 min walk from the hotel. If you've got heavy luggage, it could be a problem, otherwise it's fine

I would recommend this hotel

Leisure Self

10/10

Exceptional

10 Jul 2024

Matthew

Really nice, older place to stay. It's not the most amazing and luxurious room, but it was a nice hotel, in an amazing location.

Self

10/10

Exceptional

10 Jul 2024

Diana

I loved this hotel. We had a wonderful view of the castle from our window, the room was very spacious, clean and nicely decorated. We even had fresh natural flowers. The staff was very friendly and helpful. They have a nice restaurant. This property was by far the one I enjoyed the most during our trip in Europe.
Highly recommend room 12.

Leisure Friends

10/10

Exceptional

07 Jul 2024

Suk-Young

This is a charming inn and restaurant just steps away from the old bridge. The breakfast buffet was quite good and the location is unbeatable, but what makes it special is its friendly staff and the owner. I stayed with children in the family apartment and it felt very comfortable. I would stay here again!

Leisure Family_with_children

10/10

Exceptional

28 Jun 2024

Jessica

Easily walkable to anything you’d want to see in Heidelberg, just off the main square. The restaurant has amazing food - we enjoyed a lunch as well as almost every breakfast there. The staff was was friendly and attentive, anticipating our every need.

Leisure Family

10/10

Exceptional

28 Jun 2024

Monica

This hotel is right in the middle of old town, half a block from the #35 bus from the train station (get off at the old bridge). The rooms were individually decorated and quaint. The restaurant downstairs was delicious.

Leisure

10/10

Exceptional

27 Jun 2024

Eric

Great place to stay in old town Heidelberg.

Great location in the old part of Heidelberg. Hotel and restaurant combination. Nice €12 buffet breakfast.
No nearby parking options. Parking garage P12 closest option and Hotel offers a discounted rate.

Partner

10/10

Exceptional

25 Jun 2024

Sibylle

The BEST!
We wouldn’t have enjoyed Heidelberg half as much without staying our 3 nights @ Hackteufel.
Such a beautiful, historic building with an excellent restaurant and “Weinstube”.
Also spectacular outdoor seating in historic Steingasse, looking at Karl-Theodor Brücke (Alte Brücke) on one end and Heiliggeist Kirche on the other end.
We just LOVED our deluxe twin room on the 2nd floor (Liselotte Stube 4), which was located to the back of the building. All we could hear outside was beautiful bird song - no noise from Steingasse whatsoever.
Our amazing room and the cool bathroom were spacious, comfortable and so well appointed.
Hackteufel is a fabulously maintained and brilliantly-run hotel by the very hospitable owner, Frau Hellmich and her personable, helpful team.
We also greatly enjoyed the tasty breakfast buffet, dinner and drinks at Hackteufel.
If travelling by car: Park house P12 is only 350m away (next to “Bergbahnen”). Parking discount available at hotel reception.
In the morning, it is possible to drive up to Hotel Hackteufel until 11am, which we did to load luggage into the car for departure. After 11am, the old part of the city is closed to traffic.
Everything is in such close walking distance: Alte Brücke and Brückenaffe 100m, Heiliggeist Kirche 160m, Mall (Hauptstrasse) 200m, “Bergbahnen” (mountain cable car) 350m for a ride up to Königstuhl and stunning Schloss Heidelberg …
Our stay couldn’t have been better :-)

Leisure Family

10/10

Exceptional

18 Jun 2024

Rebecca

In the heart of Heidelberg

Central location, but a little challenging to reach because you have to negotiate small cobblestone streets and avoid the walking streets. But once there, it is very convenient. There is street noise, but they provide earplugs. Rooms are nice and restaurant is very popular, but we didn't have a chance to eat there. Perfect location for me because I was visiting the university there and only had to walk around the corner to meet my colleague.

Friends_and_family Family

8/10

Excellent

12 Jun 2024

MARK

We wouldn’t hesitate to return!

Leisure Partner

10/10

Exceptional

07 Jun 2024

Carole

Holiday 2024

The stay was great all round. Service, food and the room

Partner

10/10

Exceptional

06 Jun 2024

Cathey

This is a lovely hotel upstairs from a delicious restaurant. It is located less than a block from the old bridge in a charming little area. The only drawback is that there is no air conditioning—not a problem while we were there— but the open windows do let in a good bit of noise from the street below late at night and early in the morning. The owners provide ear plugs.

Leisure Family

10/10

Exceptional

05 Jun 2024

Jude

Great place in Old Town Heidelberg.

Lovely place to stay in the heart of the action in the Old Town. We had a huge room in mint condition with 2 large windows facing the street. Sounds of the ambience!! But a bit problematic when trucks roll in early morning. Ear plugs thoughtfully provided. Large immaculate bathroom. Decent breakfast, a bit boring as we stayed 3 days and there was not even one item changed. We arrived past midnight and very friendly and bubbly Patrick checked us in a jiffy. Special shout out to front office manager Denis for always being helpful and so so courteous!! Thanks much!!

Friends_and_family Family

10/10

Exceptional

05 Jun 2024

Pamela

Loved this property. Right in the heart of the old city and near the river and bridge. We ate at the restaurant as well. Room was comfortable and clean with a little fridge and great hot shower. Would definitely stay again

Leisure Partner

10/10

Exceptional

05 Jun 2024

Jamie

Family vacation

The owner was so kind & helpful. The family suite was huge & wonderful. We loved the restaurant, too, & it was in the middle of everything going on in the Old Town area. We would definitely come back!

Friends_and_family Family

10/10

Exceptional

04 Jun 2024

Karen

Fantastic Location

Very clean and comfortable. Dennis spoke excellent English and was very vice. Excellent location! Just a few steps from the famous Heidelberg bridge!

Friends_and_family Family

10/10

Exceptional

31 May 2024

Stephanie

Loved this property’s location, kind staff, clean room, and delicious breakfast. We will be back! Room 12 has an amazing view of the castle as well.

Leisure Family

10/10

Exceptional

29 May 2024

Crystal

Great hotel in the heart of old town. Loved our stay here!!

Leisure

10/10

Exceptional

28 May 2024

Lee

The hotel was well situated, close to the river & al the main sites of Heidelberg. The staff were very friendly & helpful.

Leisure Partner

10/10

Exceptional

17 May 2024

Silviu

Fantastic place to stay and eat, full of character in the middle of Altstadt Heidelberg. True experience of German medieval architecture and traditional meals. Kind, hard working and skilled staff serving Hackteufel, including the owner - making your stay unforgettable.

10/10

Exceptional

15 May 2024

Keith

Excellent hotel in a prime location with friendly and efficient staff.

Very good restaurant serving traditional German food.

Leisure Partner

10/10

Exceptional

13 May 2024

Saskia

Great place in the middle of shops and cafes. So fun!! Only thing I’ll mention is- no hairdryer and no shampoo. Also. Finding it is tricky- that’s totally on us- being American and trying to drive through all the people to figure out where we were was stressful. Once we learned that there was a parking garage- everything was great. Highly recommend location.

Leisure Family