Name: Grand Hotel Reykjavik
Address: Sigtún, 38, Reykjavik, 105, IS

Grand Hotel Reykjavik

Reykjavik · Iceland

100 reviews shown

10/10

Exceptional

23 Jul 2026

Wing

Clean rooms and close to Viking cruise pier

10/10

Exceptional

23 Jul 2026

Todd

This was an incredible location with a great onsite restaurant and bar. Only minutes from downtown and close to major routes out of the city. We are looking forward to staying here in the future!

10/10

Exceptional

22 Jul 2026

Anil

Excellent stay, very nice staff , room was big and location is very good just 1 miles from downtown.
Reception staff were very courteous 👍.

10/10

Exceptional

22 Jul 2026

Martha

Despite the construction going on around the hotel we had a very pleasant stay. Walk to downtown Reykjavik was easy.

8/10

Excellent

22 Jul 2026

Gordon

Nice property half hour walk from downtown
Great breakfast

10/10

Exceptional

22 Jul 2026

Jennifer

Great room, very comfortable stay

8/10

Excellent

22 Jul 2026

Lesley

The food was great and the bar staff were friendly. The room wasn’t clean: shower was dirty and had pink bacteria in the tile grout, there was quite a bit of someone else’s hair underneath the bed, and the bench had grease marks on it.

Partner

4/10

Poor

22 Jul 2026

ANNEKE

The room was dusty, and the shower was very sulphuric. My brother stayed on the other side of this hotel and his shower was normal, and he was supplied with shampoo and conditioner . There was no hair conditioner supplied in our bathroom. For $500, it could have been a better experience.

10/10

Exceptional

22 Jul 2026

Megan

it was really nice

10/10

Exceptional

21 Jul 2026

Amy

Staff are very helpful and nice , very good breakfast.

Family

8/10

Excellent

21 Jul 2026

Victor

This was an okay stay! We spent three nights here overall both upon arriving in Iceland and Departing. The first two nights we had an atrium view room, for me the bed was too soft and you could hear people loudly through the closed windows down in the atrium early in the morning- even though we were on the fourth floor.

The last night we had an outer view room which was much nicer.

I would definitely stay again, but ask for an outside view room.

2/10

Poor

20 Jul 2026

Madhuri

Drove in after 11pm. Was offered an interior room on the 3rd floor overlooking the noisy reception area. Room was stifling hot. Only ventilation is a small 2 inch opening on one of the windows into the noisy atrium. Was told there are no other rooms available. Was given a tiny table fan to help cool the room. Awful room for $260 a night. Do not recommend.

Self

6/10

Pleasant

20 Jul 2026

Anne

Bathroom had a little black mold in the shower. All 3 soap dispensers were empty and the inside of one of the lampshades was peeling apart. There weren't any usb outlets in the room. They charged for everything, coffee in the lobby, even toothpaste if you didn't have any. Not as nice as we expected

Partner

6/10

Pleasant

19 Jul 2026

ernesto

Sink is clogged, bathroom shower knob is broken.

Partner

10/10

Exceptional

18 Jul 2026

orit

Great. We very much enjoyed our stay. Highly recommended.

Family_with_children

10/10

Exceptional

18 Jul 2026

Brian

Clean room. Comfortable beds. Very quiet.

8/10

Excellent

17 Jul 2026

Kristi

10/10

Exceptional

16 Jul 2026

Phil B.

My wife and I had a great time in Iceland, staying at the Hotel Reykjavik Grand. The hotel is a little bit out from the central downtown area, but that was perfect for us, since we had a rental car and the hotel offered free parking on their surface lot. There is a parking garage downstairs, but we weren't sure if it was free for hotel guests, but we had no issues finding spots on the ground level, even when we came back late at night. The rooms were a little dated, but clean, the staff was friendly, the breakfast spread was very comprehensive and good way to start the day. This is a great option for those looking to be close to, but not in too deep in the busy tourist area of downtown Reykjavík.

Partner

6/10

Pleasant

16 Jul 2026

Sunny KF

There is a big construction right beside This hotel, so it is very noisy from 7:30 am. Till 8 pm. Hotel should warn visitors about this as some people is very sensitive to noisy. Breakfast fruit is not fresh and almost US $40. Quite expensive.

Friends

10/10

Exceptional

15 Jul 2026

Pankaj

Very attentive staff, friendly and helpful.

Friends

8/10

Excellent

15 Jul 2026

William

This was a very nice choice for our 1-night stay before we joined our cruise. The hotel is a little dated in decor and has a limited amount of shopping and restaurants close by. But it is fairly close to the Hop-on Hop off narrated bus stop that travels all through the tourist spots in Reykjavik, and not too far from the Old Port and Cruise Port areas. And they have a great breakfast buffet. So it worked well for us.

Partner

10/10

Exceptional

14 Jul 2026

James

Family

8/10

Excellent

14 Jul 2026

Stacey

Room was clean, but wish my room was not facing construction. The view out the window was of a very messy construction zone

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Liz

Nice atrium area with so many sitting options. Thats very useful when you come from another time zone. Friendly and helpful staff, great beds, very soft. The gym could have better maintained equipment and perhaps more

Partner

10/10

Exceptional

14 Jul 2026

Vikram

Had a short stay for the night. The bed could have been somewhat more firm. Otherwise great hotel to stay.

Self

10/10

Exceptional

14 Jul 2026

Mark

Perhaps the best breakfast I have ever had at a hotel! Fantastic lobby, and wonderful room..,

Family

8/10

Excellent

13 Jul 2026

Divyesh

Good location! Clean rooms and helpful staff!

Family

6/10

Pleasant

12 Jul 2026

Mary

Clean rooms. Location was not as central as desired

Self

10/10

Exceptional

12 Jul 2026

Fredrick

Spectacular! It was our last night in Iceland and we are so glad we saved the best for last; everything was great and the restaurant was too!
Big rooms, great bath; oh so helpful front desk staff; will definitely stay there again!!!

Partner

8/10

Excellent

12 Jul 2026

Michael

Nice place, but showing its age in spots. Clean and comfortable.

Friends

10/10

Exceptional

11 Jul 2026

Stephanie

Beautiful hotel, great staff, checked in 4 hours early. Thank you so much!

Partner

8/10

Excellent

10 Jul 2026

Amer Ismail M

………………………………………………………………..

Friends_and_family Friends

2/10

Poor

09 Jul 2026

Brenda

I would never recommend this hotel to anyone. My first encounter was with a young man at the front desk. Three questions were asked (with a smile on my face) and three unfriendly answers. I wasn't expecting this, but as we waited to check in, I watched the three young people never smile at approaching guests, including myself and my husband. When I finally was \"allowed\" to check in, I asked the young man if he was \"always this pleasant\" to which he replied \"yes.\" Several incidents occurred after at the front desk which made me say to myself and several friends who are planning trips to Iceland, that this is a hotel that does not appreciate their guests and the LARGE amount of money spent on the room, Our plan was to see Iceland but my husband fell ill with a stomach bug and we ended up staying in the room. Again, the front desk, nor the restaurant were any help AT ALL with things that might have made him feel better. (NOT big requests, just some toast and tea or some soup) Nothing was available and we ended up spending a boatload of money at the refrigerated area near the front desk. Gatorade and bananas and chips was all they had to offer. We are both slightly disabled and there was no way to walk to a grocery store, which I never saw nearby. Needless to say, our disappointment with any assistance on any question was what left me sour about this particular hotel. Breakfast was a big joke for the price. All we ate was a banana and two pieces of toast. They need a menu!

Partner

10/10

Exceptional

09 Jul 2026

Serge

Good location, clean, comfortable by Nordic standards, and quiet except for the construction site on one side of the hotel.

Partner

8/10

Excellent

09 Jul 2026

NATARAJAN

The hotel was clean and we liked the ambience. Worth buying the breakfast. I recommend it. The staff was very helpful. The only thing we didn’t like is the sulphuric smell in the shower and tap water. Also, don’t take exterior room. You can hear the noise on the road

Friends_and_family Family

4/10

Poor

09 Jul 2026

Kate

We were disappointed in this hotel for the money we paid. They didn’t let us know beforehand that we’d have construction right outside our window that started at 7 am everyday. Also the shower had wads of hair on the wall. No ventilation in the room, so it made sleeping very difficult.

Friends_and_family Friends

10/10

Exceptional

08 Jul 2026

Ying

Very clean and neat.

6/10

Pleasant

08 Jul 2026

Mike

This hotel did not do the cleaning every day. You have to put the service request first. Otherwise they will not do it.

Partner

10/10

Exceptional

08 Jul 2026

Soujanya

Excellent hotel for our stay

Family_with_children

8/10

Excellent

07 Jul 2026

Vanessa

Overall nice and clean hotel. Very modern and staff was nice. We originally booked atrium facing room, downside was that we got an “upgrade” which didn’t feel like one because the noise from the construction next door was very loud. The room size was nice however. We were told construction work was starting at 9am but it actually started at 8am. We didn’t get much sleep and it was the last leg of our trip. Besides that…. The lobby was very nice and the location is convenient. It was only a 5 min drive to the main town.

Family

10/10

Exceptional

06 Jul 2026

Gail

Great modern hotel on the outer reaches of the town centre.

Partner

10/10

Exceptional

04 Jul 2026

Cody

Great location, great room service and great hotel!

8/10

Excellent

04 Jul 2026

Daisy

Good hotel

Self

10/10

Exceptional

04 Jul 2026

Leslie

Helped make our trip perfect. One extra day at Reykjavik and the excursion we planned and trip to the airport was easy. Great hotel andcstaff

Partner

6/10

Pleasant

04 Jul 2026

Glenn

The staff was not very friendly or helpful
And never did offer any information about the hotel or the amenities
And the room had no air movement , so it was quite warm and we had to request a fan to be able to sleep

Friends

10/10

Exceptional

03 Jul 2026

ZENG GUANG

Great location and service, breakfast was excellent! will book the same if in Iceland

Friends

10/10

Exceptional

02 Jul 2026

Ka Long

Clean room. Heated wc floor and towel hanger. Upgraded room and beverage. Nice stay for the last day of the trip.

Partner

10/10

Exceptional

01 Jul 2026

Roman

Super friendly staff, clean, good room size and great restaurant.

Partner

6/10

Pleasant

01 Jul 2026

Zia

No Comments

Friends

8/10

Excellent

01 Jul 2026

Hope

The property was conveniently located and quiet. It was pretty central to everything.

Friends

10/10

Exceptional

29 Jun 2026

Marion

I paid to check in early. They said I was given an upgrade the only issue was my room was directly overlooking a major construction project. After hours it was quiet but not the right room for an early check in. Staff were very helpful and friendly. Beautiful facility. Location is not convenient as it is more than 2.5 kilometers from the BSI bus station or from downtown

Self

10/10

Exceptional

29 Jun 2026

matthew

Very nice staff

8/10

Excellent

27 Jun 2026

Paul

The place was nice but small things.... Safe batteries had leaked for a long time and was nonfunctional, no thermostat in rooms and no ventilation so it was really hot (they offered a fan), soap dispenser was broken off wall. But the breakfast was really good and plentiful and they allowed us an early checkin. So overall it was a good stay.

Family

6/10

Pleasant

26 Jun 2026

Rebecca

the entry is very nice and I was happy to hear parking was NOT an additional cost. I wish there was a better review by front staff of the hotel layout or amenities. Room specifically bathroom was very well done with bath and shower. Did not love interior room that looks out to the restaurant or that my coffee in the room didnt work. It was nice of staff to offer me free coffee in lobby and to come to room to look at coffee machine. Overall was fine for 1 day away from city chaos.

Partner

6/10

Pleasant

25 Jun 2026

Ozgur

Breakfast buffet was plenty. The rooms were large and beds were comfortable. My only dislike was the reception desk. They were unlike any other staff member and unlike Icelanders and they were insincere.

Family_with_children

10/10

Exceptional

24 Jun 2026

Ted K

Good offering of breakfast food items. Make sure you include breakfast when you book your stay.

Room cleaning topic: It needs to be made clear that if you want your room cleaned you need to tell the front desk by 10:00AM the day you want the room cleaned. We asked the night before and the room didn't get cleaned. Also I was asked when we checked in if we wanted the room cleaned the next day, I told them yes. the next day it wasn't cleaned.

Other than the room cleaning requests, I have no complaints.

Family

2/10

Poor

24 Jun 2026

Xinyu

Decent room, but terrible water and confusing layout. Pros: Decent room space. Cons:Bad water smell: All the water has a very strong sulfur smell (like rotten eggs). It feels like untreated groundwater. It was impossible to shower or brush teeth comfortably. Got lost inside: The hotel is doing renovations. There are no clear signs, and it is a mess. I could not find my room at all. Conclusion:I do not recommend this hotel. The big room is not worth the terrible water and chaotic environment.

Partner

8/10

Excellent

22 Jun 2026

Paul

Generally a good stay. Just a couple of suggestions for improvement. First, shades didn’t completely block out light in evening. We bought eye masks. In addition, no thermostat in room, warm & close feel. Finally, drying radiator in bathroom knocked so off it went in evening. Construction next door too but not sure that’s controllable.

Partner

8/10

Excellent

22 Jun 2026

Thomas

First time I overnighted was fine, the room was clean. The second time I got a bigger room on the older side of the hotel. The room stank profusely of sulfur which took several hours to dissipate. I was informed the older water heating system was geothermal.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Beata

Very clean
Great stuff very helpful and friendly
We did not have breakfast theee
Great bar on side where we celebrated end of our trip to Iceland
Beautiful hotel

Partner

10/10

Exceptional

21 Jun 2026

Nic

Good staff and clean room

Partner

8/10

Excellent

21 Jun 2026

Rachel

Atrium was very beautiful. Breakfast was excellent with a variety of choices, even a dedicated gluten-free display. I didn’t realize the hotel didn’t have air conditioning though which is my fault. Had to ask twice for a fan from the front desk. Overall pleasant stay. Bathroom and room were nice.

Family

10/10

Exceptional

20 Jun 2026

Ted K

Good location, easy to get around.
Nice lobby/meeting area, nice and accommodating bar/lounge, and restaurant in hotel.
Only thing is you have to request your room to be cleaned by 10 AM, (easy to forget).

Family

10/10

Exceptional

19 Jun 2026

George

Breakfast was fresh and wonderful. Good selection of breakfast items.

Partner

10/10

Exceptional

18 Jun 2026

Ying

The hotel looks like new. Staff members are very friendly and helpful. The room is neat and clean. The burgers in its bar are really delicious. The Flybus bus to and from the hotel and airport is really convenient. It’s also convenient to go to the downtown area by walking or taking a bus. I really enjoyed living there.

Self

6/10

Pleasant

17 Jun 2026

Nial

Wifi did not work in my room and staff made no effort to follow up. Options for housekeeping were unclear and not explained at checkin. Staff were generally short on information.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Jeff

The room was very clean with comfortable beds. The food was excellent. The lounge area was a great place to sit and enjoy time with friends or family. The food was excellent. There is a nice bar on site. Great location. Can walk to nearby restaurants.

Family

10/10

Exceptional

14 Jun 2026

Michael

The staff was so nice and helpful. Room was super clean. Easy to find and can walk to everywhere!!

Partner

6/10

Pleasant

13 Jun 2026

Laura

The hotel is in a great location, it was a great hotel at some point, which you can tell because of the space and the decorations, but it is in need of renovations. The room is very big. However, it was extremely outdated. The floors are scratched up, the soap dispenser fell off the wall when you attempted to use it in the bathroom. It’s just outdated and old and worn out. This hotel did feel very safe and the restaurant had really great food we do would have preferred some type of hot tub which was closed a couple of years ago. They are doing construction outside so if you want to sleep past 8 AM, bring your earplugs. the location is a nice walk to get to downtown and also to get down by the water. There is a supermarket close by. You can walk there within 10 minutes. The staff was very helpful, the front desk, the restaurant everyone was friendly and answered all questions and was helpful. The sky bus will pick up from this location and tourist pick up from this location as well. Overall, it was a good stay, the condition of the room was just disappointing.

Family_with_children

10/10

Exceptional

10 Jun 2026

Neel

Decent price for a great hotel in a good location- lots of places to eat within a a couple of miles- rooms are spacious and have adequate charging ports

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

michael

Great hotel outside the City Centre of Reykjavik. Plenty of parking available right outside the hotel. Impressive interior as you walk into the lobby. Room was a very generous size with a very comfortable bed and a great shower. No air con but not really needed in Iceland even in the summer. Great amenities in the hotel. Very nice place to stay on our last night in Iceland.

Partner

10/10

Exceptional

10 Jun 2026

John

The staff was very helpful and went above and beyond.

Family_with_children

10/10

Exceptional

08 Jun 2026

Sharanya

We stayed here for 1 night and it was clean, spacious and centrally located as well. Parking was easy as it was right in front of the property.
Breakfast was one of the best we've had in Iceland and the staff was very courteous.

Partner

8/10

Excellent

07 Jun 2026

Patrick

Easy process and close to town

Partner

10/10

Exceptional

06 Jun 2026

chintan

Nice property, clean rooms

10/10

Exceptional

05 Jun 2026

Leny

The breakfast buffet is the same during our 6 days stay in Hotel Reykjavik Grand which is not good if you're staying on the same hotel for more than 2 days. We're supposed to go to a different city during our vacation in Iceland but my husband did not receive his driver's license in the mail on time, so we just decided to stay in one city.

Partner

10/10

Exceptional

05 Jun 2026

Sarma

Noise due to construction .

Family_with_children

10/10

Exceptional

05 Jun 2026

Prakasam

All good

Family

10/10

Exceptional

03 Jun 2026

emily

We had a wonderful stay here during our layover in Reykjavik. The breakfast was amazing with lots of options and the staff were very friendly and helpful. We plan on staying here again when we come back!

Partner

4/10

Poor

03 Jun 2026

Raymond

Room floor all scratches and not very clean, desk chair seat gone sitting on the frame. Desk rocking,
They upgraded to a large room with nice view they say! But to my point of view this room located on second floor has a view on the parking lot and boulevard.
Construction going on and a hammer machine was knocking all Day!

Self

10/10

Exceptional

02 Jun 2026

Richard

Staff was very helpful resolving issues. The restaurant was excellent

Family

10/10

Exceptional

01 Jun 2026

Jacqueline

Loved the hotel. Had everything you could possibly want

Self

10/10

Exceptional

01 Jun 2026

Suzanne

Great place to spend our first night in iceland. Easy access to main roads. Helpful, welcoming staff. Comfy beds, great view, exceptional breakfast buffet, free parking. Outside of town center.

Partner

10/10

Exceptional

31 May 2026

John

All great including excellent food! Would suggest a shuttle for cruise port and AIRPORT.

Partner

6/10

Pleasant

31 May 2026

Suman

I was surprised to see that there are hidden fees

10/10

Exceptional

30 May 2026

Sarma

Great choice, o close enough to downtown, yet had plenty of parking for car. Very clean and modern property. There is construction backside of the hotel so there is some noice during day. ( may 2026)

Family_with_children

10/10

Exceptional

30 May 2026

Darry

We had an excellent stay, the room was clean and staff were friendly

Partner

10/10

Exceptional

30 May 2026

Michelle

We had an exceptional experience at this hotel. Everyone was so kind and the hotel was beautiful.

Partner

6/10

Pleasant

29 May 2026

Christopher

Nice hotel overall, tower rooms facing the road were incredibly noisy even with light traffic (even from the 8th floor). I’m not a light sleeper and I had trouble sleeping through.

Partner

10/10

Exceptional

26 May 2026

Marie-Annick

There was no conditioner in the room. Except that every thing was perfect.

Friends_and_family Family

8/10

Excellent

25 May 2026

Rodney

I really liked the fact that it is possible to open a window and get some fresh air into the room. Many modern hotel rooms are sealed and airless.

While it is convenient, the restaurant in the hotel was not great.

Partner

6/10

Pleasant

24 May 2026

Susan

This hotel was ok. We had some issues: one, our flight to Iceland with Icelandair was delayed then canceled and rebooked for the next day, and we notified the hotel as soon as we knew, which was more than 24 hours but less than 48 hours (we are 6 hours behind) and the hotel chose to uphold their cancellation policy after an appeal, so we were charged for a night that we were not there. Second issue: our rooms were uncomfortably warm, especially for sleeping. Each room had a thermostat but when we asked the staff said they did not work, didn’t explain why. They provided very small fans that barely made a dent. There are no top sheets on the beds, just very warm duvets, so sleeping with just a sheet was not an option. Third, the fitness room is not very good, the elliptical was broken. We did get the included breakfast package and that was good for the most part. The rooms were clean.

Family

10/10

Exceptional

24 May 2026

Shahnam

Helpful staff

Partner

10/10

Exceptional

23 May 2026

Donald

We had a two night layover in Reykjavik and I could not have been more pleased with the hotel. From the reception area to the room itself the breakfast bar and the beverage bar every staff member was as accommodating as you could possibly want. The rooms were good sized with a large bath with separate tub and shower. Should I return to Reykjavik which I would love to do, I would certainly book again.

Partner

10/10

Exceptional

21 May 2026

Jerome

Really enjoyed my whole stay in Iceland, hotel great location staff were wonderful .

Family

10/10

Exceptional

15 May 2026

Michael

Room and hotel was very clean. Staff was extremely helpful. Breakfast was excellent. Only negative was construction next door but you cant stop progress. I highly recommend thisbhotel

Partner

10/10

Exceptional

09 May 2026

Kaylin

Upgraded our room for free when we arrived and was super helpful anytime we needed any accommodation!

Friends

10/10

Exceptional

09 May 2026

Trina

Our room was big and bright. The restaurant food was delicious and our waiter(shift manager) was great. Not far from downtown but we did drive for convenience.

Friends

10/10

Exceptional

05 May 2026

Sreedhar

Overall Good experience

Family

8/10

Excellent

02 May 2026

Megan

Nice hotel, but very residential area and not walkable.