Name: Arctic Comfort Hotel
Address: Sidumula, 19, Reykjavik, 108, IS

2/10

Poor

24 Jul 2026

Kaitlyn

The fact that there’s a virtual check in desk with no WhatsApp number is super frustrating. My code didn’t work multiple times throughout the stay and I had to go through Expedia who contacted them on my behalf. Having at least one person on site would be helpful. It made long day of travelling even more exhausting. I stayed with them twice, before and after a tour around the island, and it happened both times. Really super unenjoyable

8/10

Excellent

21 Jul 2026

Erik

Room was clean and tidy on arrival, daily cleaning costs extra but is not necessary. I just left my garbage outside the room in a bag and it was picked up. Staff were very helpful messaging through Expedia and were very responsive. Overall pretty good experience

Self

6/10

Pleasant

20 Jul 2026

Darrell

First time staying in a remote checkin hotel. Did not enjoy the process, had a difficult time with it. If it weren't for a staff member, Natalia, we would not have been able to get in. She should be given a raise!! Perhaps she should be given a desk position at the hotel to help guests s needed!!

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Sheila

It was great for what we needed. One night before heading to airport after being a week in Iceland. Clean with a good bed and shower.
But I want travelers to know there is no elevator and it is a
Self check in hotel. Like when one checks into an Airbnb. We did not have heavy luggage so the stairs were not a problem but just in case someone did I wanted them to be aware. Not as many places to choose from for eating but the Dirty burger and Ribs was good. It is a small place but food was great. Then we walked up the street to get Ice cream. We would stay here again. It felt very secure.

Partner

10/10

Exceptional

14 Jul 2026

Jane

J’aurais aimé parler avec quelqu’un sur place. La chambre était wooow!

Self

6/10

Pleasant

03 Jul 2026

Cindy

We stayed for one night only. It was close to the main attractions. The biggest issue we had was not being able to get in due to our code not working. We called and it got resolved. There were stains on the couch but aside from that just okay

Partner

8/10

Excellent

30 Jun 2026

shanon

We had trouble getting into the building as our code did not work. That was quickly resolved after a phone call. The place was clean and comfortable. Beds were super comfortable. There was an oven, but no fridge, cooking utensils or sink to clean up dishes.

10/10

Exceptional

27 Jun 2026

Bryn

Clean room + close to botanical gardens + half-marathon

Self

10/10

Exceptional

24 Jun 2026

Casadee

Everything was self check-in. You didn't see any staff the whole time. Breakfast was just the right amount for a quick breakfast. The Nespresso machine was a nice touch!

Partner

6/10

Pleasant

23 Jun 2026

Steven

The shower and bathroom are only about 3 meters in total length, so be advised that everything during a shower will get wet. Otherwise, amenities were fine; however, the room was extremely hot. Regardless of opening the small window, it remained hot. The only compensation was to also keep the main door open, but that opened you up to hotel thieves, etc. I called the main reception, but they weren’t able to get us a fan or fix the issue.

Family_with_children

10/10

Exceptional

17 Jun 2026

Changyun

Every was good

8/10

Excellent

14 Jun 2026

Kelly

no elevator.

Self

6/10

Pleasant

13 Jun 2026

Helen

Room was very hot. There was only a tiny window and no fan, the only way to get any airflow was to leave the curtain open which in summer means allowing 20+ hours of sunlight

Partner

2/10

Poor

12 Jun 2026

Stephen

READ THE FINE PRINT BEFORE BOOKING! Its a self serve hotel with no staff on site, if you can believe that. In 40+ years of booking lodging I had never heard of such a thing. No information was posted at the entrance and no one answered repeated knocking. Never made it inside so I can't comment on that, but the outside was not clean. It reminded me of walking by a skid row like establishments. We had to find another hotel, fortunately we found a reliable establishment with actual staff present. It was clean and comfortable inside and out, was reasonably priced and include an excellent breakfast each morning. When I contacted the Arctic Comfort for a refund, I was told to read the fine print in the confirmation email. Sure enough there it was, my bad for assuming it was a real hotel. There are too many trustworthy establishments in Reykjavík to bother with this place. Stay away!

Partner

10/10

Exceptional

07 Jun 2026

Kelly

Room was clean.
Bed was comfy
Staff was helpful and easy to reach

Family

6/10

Pleasant

26 May 2026

Elizabeth

Clean modern room but VERY tiny sink so washing anything more than your hands results in water down your front and on the floor. No shelf or even a single hook to place toiletries or towels on in the bathroom. Sadly someone chose design over functionality. Room did include a fridge, kettle, coffee maker and mugs & glasses. Also no elevator and stairs and hallways are filthy and missing the carpeting. Good space in room for stowing gear. So some very good features and some aspects poor; hence the average over all rating.

Partner

4/10

Poor

24 May 2026

Dawn

This site has a keypad entry system which the outside pad is worn. We could not get in, no phone number to call, difficult finding a customer service person with Expedia. Honestly the multiple attempts to get in, numerous phone calls ruined the experience.
Breakfast was supposed to be at our door in the morning, everyone else had theirs, we either had ours stolen or didn’t get them.

If your going to use a self check in, a number should be easily accessible

Family

8/10

Excellent

14 May 2026

Maureen

First, we had trouble getting into the hotel. There is no physical staff on the property. They email you with a code to get into the front door and the same code opens your room door. Ours didn’t work. I phoned them to help us get in. The gentleman who answered was very pleasant and helpful.
We got in the building. It must be under renovation because the floors are not finished and looked like a construction zone.
The room was fine and finished. The bathroom had a huge heavy glass door, an extremely small sink and an equally small waste basket. The beds were comfortable.
Overall, we liked the room. It is close to shops and about a 10 minute drive to the church and area.

Family

10/10

Exceptional

05 May 2026

Maria

Clean room, beautiful views

Family

6/10

Pleasant

04 May 2026

Brenden

Room was really nice.
Looks like they are currently remodeling and doing upgrades to the floors and stairwell.
Area is very quiet.
Room could be darker so if you need absolute darkness find additional means.

Never had the breakfast so can't comment.

Wish they had a phone for the guests to use somewhere to call them as there is no staff.
Had a room mixup, where the room I was old I had, was not the room I was assigned.
Once I got a hold of the using a locals phone, was resolved very quickly.

Self

8/10

Excellent

01 May 2026

Barbara

We didn’t take the breakfast option. We took advantage of an in-room refrigerator. Overall, the apartment was adequate. The beds were comfortable. There is no sink in the food prep area, only a sink in the bathroom. There are no towel racks. The floor was not swept. The sofa set was very dirty, to the point of being able to smell food or oils on it. There is a really good restaurant next door, Ginger- healthy, tasty choices. Open 11-8. We walked to a gym to use their spa services. And maybe the biggest perk is that the Arctic Comfort Hotel is a stop on the bus pick up for tours and getting to the airport. If you’re not fussy, this is a convenient place to stay.

Friends

6/10

Pleasant

29 Apr 2026

david

No iron basic breakfast I won’t stay here again

10/10

Exceptional

21 Apr 2026

Holly

Room was clean and the breakfast was much needed

Self

10/10

Exceptional

20 Mar 2026

Alan

Very good very nice

10/10

Exceptional

02 Mar 2026

Luke Joshua

Great if exploring Iceland in a car. Otherwise 40 min walk to the city centre of Reykjavik. Virtual check in and check out with a helpline if needed. Clean and spacious room. Shower doesn’t smell great but believe this is common in Iceland.

Partner

10/10

Exceptional

14 Feb 2026

Polyxeni

All good

6/10

Pleasant

12 Feb 2026

Dario

problem with entering the hotel and room! Very bad internet, you have to use your own!! I didn't see any of the staff, the room is not cleaned, the towels are not changed, you have to ask later! The TV does not work for local channels!! The room and bathroom are very clean and tidy!!

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Camille

Clean room

Leisure Self

10/10

Exceptional

20 Jan 2026

Ajo George

Really liked

Business_and_leisure Family

10/10

Exceptional

27 Oct 2025

Sandra

Very easy to do the self check-in. I just wish there was an elevator but it wasn't too bad bringing my bag up the stairs. Very nice room.

Leisure Self

2/10

Poor

12 Oct 2025

Sabrina

There were many problems encountered with the hotel room here. The lights would not work when attempting to turn them on. The TV would randomly turn on at different points in the night, and it would play Chinese shows. The hallways smell very bad. The staff was unresponsive.

Leisure Partner

2/10

Poor

06 Oct 2025

Rajdeep

SCAM ALERT! Super dirty floor when we entered the room. Washroom stinks as soon as you turn the water on. Rooms come with fully renovated and modern amenities including a Nespresso Coffee Machine which is the last thing they should’ve been concerned about.
Booking was 2 nights unfortunately and we even wrote a message to clean the second day but still absolutely nothing was done about that. Infect, they wanted us to let them know what time we were going to check out the next morning so that they can have the room ready for next guest when the check out time clearly states 11:00 AM.
Also TV turned on by itself and someone from different room was controlling the TV. We talked to multiple people there who said they had the same issue as well.
In short, do not fall for the pictures and try to stay away from this place as much as you can.

Leisure Family

2/10

Poor

18 Sep 2025

Danny

When we showed up the code wasn't working - we were able to sort that out after a few calls. But when we got to the room it wasn't what was advertised at all. It's pretty far outside the city center so the reason we stayed here was because the photos of the room we booked looked like it had a huge living room and kitchenette. The room we actually got was a small cramped one. They ended up getting us into the bigger room the following night - but only offered a 10% refund. On top of that I think the hotel is still in construction so it was noisy during the day. Wouldn't recommend staying here.

Business Friends

6/10

Pleasant

16 Sep 2025

Ssebina

I like the place but the room was cold and the breakfast wasn’t as good as I expected. Poor breakfast and it didn’t have a flat iron.

2/10

Poor

02 Sep 2025

Kevin

September 2025

The room did not match the pictures. While we were eating dinner another family gained access to our room which was very unsettling. We were unsure where to park. Beds were very hard and expected our additional bed was a pull out couch but it was a very uncomfortable cot.

Friends_and_family Family

6/10

Pleasant

29 Jul 2022

Kristin

We ended our 2 week road trying on Ring Road here. We wanted a warm place to come back to after going to the Blue Lagoon. My boyfriend took a shower and neither drain worked. The bathroom completely flooded and went into the carpet of the main room. We ended up cleaning it ourselves and asked to move to a different room but all were booked. I’m glad we found out before the blue lagoon so I was luckily able to shower there. I wish I went down to ask for a partial refund since the main reason we went was for a good shower that couldn’t even happen. Room was hot so we slept with windows open. Bed was comfy and the duvet was thinner compared to other places which was nice. Really really bummed about the shower though.

Leisure Partner

10/10

Exceptional

17 Oct 2021

Jane

Exceptional staff, very clean rooms, and nice location.

Leisure Partner

10/10

Exceptional

22 Sep 2021

Kathryn

Pleasant hotel all round

Nice hotel... much better than what we were expecting given the price. Helpful staff, delicious breakfast, clean... we selected hotel due to its proximity to the place where we needed to get PCR test but would stay there again despite it not being close to downtown Reykavik. What we saved on hotel will pay for a nice dinner in town!

Partner

8/10

Excellent

21 Sep 2021

Paul Cost

They are helpful on the desk but the breakfasts need to share more items like omelette and scramble egg ....

Leisure Friends

10/10

Exceptional

19 Sep 2021

Charles

Comfortable, clean room. Good WiFi connection. No elevator to the 3rd floor. Parking on the street in front of the hotel. Hard to see the name of the hotel at night.

Business_and_leisure Self

6/10

Pleasant

06 Sep 2021

Mauricio

The basic basics. A bed to sleep, a shower to wash and that’s it. Don’t expect a lot of services, but if you only need the basics, this is your place.

Leisure Friends

10/10

Exceptional

06 Sep 2021

Mariela

Breakfast was good and the staff very nice , room was big.

Leisure Partner

8/10

Excellent

30 Aug 2021

Bachir

Forgot to clean the room one day and I had to ask for it. Shower was plugged and they had to come and fix it.

Leisure Self

8/10

Excellent

14 Aug 2021

Wesley

Great hotel room. Easy drive into Reykjavik or out towards golden circle. Nice staff. Room was hot because we arrived on the hottest day of the year! Room was very nice and roomy and provided a nice baby bed for our 10 month old.

Friends_and_family Family

8/10

Excellent

17 Jul 2021

Verified traveler

It's kind of far from City central, but thanks to the Hopp scooters I managed. I spend time in two different rooms, and each room had a non working light bulb, one room had two of them, granted it sunny almost all day, so no big deal, just saying. Overall, I do recommend them, great staff, clean and accommodating.

Leisure Self

8/10

Excellent

27 May 2021

Christopher

I really enjoyed my stay. Great people

Self

10/10

Exceptional

08 Feb 2020

Gareth

Arctic comfort

Great stay really enjoyed it!

Self

10/10

Exceptional

13 Oct 2019

Rebecca

Clean, comfortable convenient hotel. Service excellent- friendly and helpful. Great breakfast. Would definitely recommend this hotel and stay here when I revisit Iceland

Friends_and_family Friends

8/10

Excellent

08 Oct 2019

Krunoslav

Nice hotel

Nice hotel at a reasonable price. The staff was very friendly and helpful. The room was spacious and clean with small kitchen appliances: fridge, microwave, hob...Overall good value for money in Iceland.

Friends_and_family Friends

8/10

Excellent

02 Oct 2019

Michelle

The room was clean and comfortable and it fit my needs as a solo traveler. It took only a few minutes to drive downtown, and it was on the list of hotel pick-ups for a northern lights tour by Gray Line that I joined at the last minute, which was a pleasant surprise.

Leisure Self

8/10

Excellent

28 Sep 2019

Verified traveler

Location was convenient to get to downtown and explore

Leisure Partner

10/10

Exceptional

20 Sep 2019

Joseph

Great option

It is a inexpensive stay, the beds are great, the rooms are clean and the staff is super friendly and go out of there way to help you!

Friends_and_family Friends

10/10

Exceptional

20 Sep 2019

Joseph

Great place

It was cheap and clean, had all amenities, super friendly staff, and they let me use there staff dryer to dry my cloths after being in the rain for two days.
Definitely worth the stay

Friends_and_family Friends

10/10

Exceptional

23 Jul 2019

Verified traveler

The bed is comfortable and the location is easy access to other places. Best is o e of the pick up and drop off point for our tour.

Leisure Family

6/10

Pleasant

21 Jun 2019

Paul

We stayed with two kids under 9. The breakfast was overpriced even more so than everything in Iceland.
The room had bunk beds and a kitchenette which was great since we could buy some of our meals from the supermarket.
There were no blinds only curtains that didn't go to the ceiling and we were there during summer solstice, so the room was never very dark.
It is located on the edge of town in a sense so driving to and from the hotel was easy and parking was no problem.

Family

8/10

Excellent

03 Mar 2019

Verified traveler

Cheap, clean, friendly and helpful. Exactly as expected for basic accommodation.

Leisure Partner

10/10

Exceptional

21 Jan 2019

Verified traveler

Hotel was close to where I needed to be. Bed was very hard.

6/10

Pleasant

16 Jan 2019

Verified traveler

You get what you pay for. Fridge didn’t work, hotel was in the middle of an industrial park with no restaurants nearby and the rooms only offered single beds. Although the staff are friendly and the hotel seems to be linked to all of the excursions which offer hotel pickup.

8/10

Excellent

05 Jan 2019

todd

Very friendly staff. Most helpful arranging tours and information about public and private transportation.
No elevators was difficult because of being elderly. Overall a very good experience for the price.

Leisure Family

8/10

Excellent

30 Dec 2018

Verified traveler

Good price for a hotel that was not in the city. Taxi, shuttles were available and tour buses pick me up and dropped me off.

6/10

Pleasant

03 Dec 2018

Verified traveler

Too far out of town. Not really very good restaurants near by. Ok for 2 nights

8/10

Excellent

29 Nov 2018

Karyn

Very nice hotel overall

Great for the price- Front desk was awesome- friendly & helpful
Just the housekeeping needs some attention- carpet wasn't that well vacuumed & stuff on window from previous guest
Desk wasn't wiped off from sugar spill from morning tea....

8/10

Excellent

25 Nov 2018

Verified traveler

Nice hotel and friendly staff.. shops are really close and you can be in the centre within 10mins

8/10

Excellent

02 Nov 2018

Siara

Perfect for a quick nights stay. Not too big not to small.

8/10

Excellent

29 Oct 2018

Lee

reasonable hotel, a short drive from the centre, good parking.

2/10

Poor

21 Oct 2018

Verified traveler

I ordered the room at 11am, got there at 1pm and then they told me to come back in 2 hours because they forgot to get me a room ready. That ruined my plans for the day.

8/10

Excellent

18 Oct 2018

Verified traveler

Couples retreat

No elevators and rooms up on 1st groom and above. Rooms are large, but the bathroom was very small. Very large heater in the room to keep us warm.

Partner

8/10

Excellent

04 Oct 2018

Brett

Good cheap hotel

Convenient cheap clean hotel within walking distance to restaurant.

8/10

Excellent

02 Oct 2018

Topher

Hotel was good and as described. There seemed to be a lot of noise from the shops and a lot of trucks driving around the area

10/10

Exceptional

02 Oct 2018

Verified traveler

A little further away from the central shopping area, but we had arranged pick up from our hotel for tours. Staff were very friendly and helpful.

8/10

Excellent

02 Sep 2018

Andrew

It was an OK hotel, a bit away from the main area of Rekjavik. The room and beds were comfortable and the staff were excellent and helpful. This was a decent place for an overnight stay.

8/10

Excellent

25 Aug 2018

Phill

Good friendly hotel. Average location but comfy bed and good shower.

6/10

Pleasant

05 Jul 2018

Verified traveler

Great location for us ( close to a running race we were participating in ). Clean appearance but the odor of urine in the bathroom was unpleasant. Hotel staff very helpful, convenient parking, delicious food next door at Ginger.

8/10

Excellent

27 Jun 2018

BARRY

Somewhat less pricey very nice hotel

Very clean and relatively large room. Even had a fridge in it which is nice. Not exactly central but pretty close- easy bus or cab to city center. Price was a bit less than city center. Great little restaurant (Ginger) next to hotel but not that much nearby- about 0.5 mile walk to most other restaurants and stores. Would stay again for sure

6/10

Pleasant

03 Apr 2018

Verified traveler

Did the trick for one night

It was nice and clean. Beds were comfortable. Staff were friendly and helped us get a room on a lower floor when requested...wasn't proactively done even though my Dad walks with a cane and there's no elevator.

Room was clean, bathroom was nice except an issue with water drainage in shower and sink - it was slow moving.

I thought breakfast was included but turns out it was an additional $2000 kr.

6/10

Pleasant

06 Mar 2018

Kevin

Kind staff, rooms okay

We arrived early in the morning 6:30am and had to wait till 7am when the hotel opened. There was no one there before 7 and the door was locked. No shops open earlier than 9 around here so I guess it's normal. We had to stand outside in cold for 30 minutes. So if you plan to arrive in odd hours make sure you have enough warm clothing. It's more like a guest house than a hotel. The staff was very nice and helpful once he's there.

8/10

Excellent

01 Mar 2018

KIRAN

Stay at Arctict

Overall hotel is quite good, well connected and known to others. However bit away

Family

4/10

Poor

19 Jan 2018

Ulrike

Coffee has not been refilled in the room.
Bed has not been made.

8/10

Excellent

25 Nov 2017

Gary

I will go again.

very nice helpful staff, but cold draft from the window not closing properly , came in handy to keep drinks cold HA HA .

6/10

Pleasant

28 Oct 2017

Kurt

Convenient location, near 49

Location makes it easy to set out for the day. Tv didn't work but I was only in my room to sleep so not that big a problem

10/10

Exceptional

24 Oct 2017

janet

Friendly staff.

Quick and friendly staff. Easy check in and check out process.

4/10

Poor

14 Oct 2017

Dale

Hotel locked up - could not get in after 11pm

Our flight arrived like many others around 11pm. This hotel had no shuttle pickup, they suggested either Taxi at 165 Euros one way or 30 Euros by bus. We took the bus which had us at the hotel at 1:15am. The Hotel was locked up with a not at the front desk, closed at 11pm. There was a bell and intercomm outside the door which we rang about 10 time over 15min then gave up. We also called the hotel number which we could here ringing inside but also no answer. We had to then start walking to another hotel at 1:30am. We called the closest one we could find and he had 1 room left for us. That hotel also called the Arctic Comfort Hotel but got no answer. So we then stayed the second night as we had the room booked for 2 nights and for the most part the room was good, we had found out later that they do not always have a night person although when we did check in they mentioned the front desk is staffed 24hrs. Many tours go out and come back at 2:30am if the guests did not have the keys they would also be locked out. When we checked out it was at 2:30am since that is how long of a wait we needed for the airport bus to pick us up and go to all other hotels for the 6am flight. The check out was smooth but they did not ask how our stay was, so I could not inform them of the shower the was clogged and almost overflowed onto the bathroom floor, or the very loose Power plug in the bathroom another safety hazard.

Family

2/10

Poor

12 Oct 2017

Crystal

Don't do it

Beds are horrible. If you like waking up sore the place is perfect. Our shower didn't drain so they switched our room to what was smaller then a dorm. The next day our keys to the room didn't work. Following day house keeping came in unannounced cause they never switched our room in their computer system. All set never again

8/10

Excellent

01 Oct 2017

Verified traveler

About a 30 min walk into town but good parking

Even though it was 30 mins to walk into town it was easy to find and plenty of free parking out front. It's kind of in an industrial estate. Very quiet.
The staff are very friendly and knowledgable and they have free maps on the check in desk. Bus stop near by and it's only a few stops into town.
There was a mistake with our room key and we entered a room with people already in it. The guys on the front desk were very apologetic and rectified it straight away. The room we had was like a studio apartment with 2 single beds and two bunkbeds. I don't know if they were all like that or whether we had been upgraded. The decor inside the room was a bit old fashioned and the bathroom was tiny but it was light and airy and clean. My mattress was a bit worn with a dip in the middle but it was still comfortable. Three pillows were good as often hotels don't have enough.

10/10

Exceptional

29 Sep 2017

Verified traveler

This is a solid, reasonably priced hotel, particularly good for a solo traveller. The staff is helpful and friendly.

8/10

Excellent

26 Sep 2017

Priscilla

3 Star Price 2 Star Service

Check into the hotel was fine with a gentlemen helping us & with a smiley face. However the lady who served us breakfast & reception duty on the next day, she looks so glum and unfriendly like she has lost her soul.....not a smile on her face, it's sad to see a person that looks like that. The other point I like to make is the shower has no pressure, very slow flowing, wasting a lot of our time when having a shower. Overall, it's just an adequate hotel.

Family

10/10

Exceptional

10 Sep 2017

Keith

Not a fancy hotel but still very good. Staff very helpful. The only negative was the breakfast. Cost 20.00 US dollars for a breakfast which was mostly bread. I would definitely come back.

Family

8/10

Excellent

29 Aug 2017

Alison

Spacious room with kitchenette

The room was much bigger than expected and included a kitchenette. The hotel was included on the airport drop off and the day tour pick up list. We enjoyed our stay, although it was about a 30 minute walk to downtown.

6/10

Pleasant

25 Aug 2017

Grant

Soso Hotel..

No elevator!!!! How can elderly people carry luggage up??? TV remote doesn't work...there are only 4 channels!!! Hotel staff was nice and helpful, though!!

8/10

Excellent

31 Jul 2017

Sarah

Nice little hotel

Very accomodating staff! Hotel is a bit far from everything, but perfect if you're just going through the city.

4/10

Poor

29 Jun 2017

Verified traveler

Bad room service..

Partner

8/10

Excellent

21 Jun 2017

Jessica

Hotel is in a bit of an industrial area. Good price, rooms are very comfortable and are more modern than the exterior or lobby of the hotel.

Family

2/10

Poor

17 Apr 2017

Mauricio

They are not what the seem online. Beware!

It was a nightmare: their cheap IKEA mattresses are very uncomfortable, the room was filthy dirty (the minibar was so dirty we could not use it and there was blood in one bed sheet), the curtains are not appropriate for a place where the sun hardly sets in Spring/Summer and they have far too many steps.

We have 1 baby and 1 toddler, and we booked a triple room (as the baby still sleeps with us anyway, we just needed one extra bed for the toddler; by the way, we didn't reserve breakfast for any day).

When we arrived at our room, we figured it out that it was a double room, not triple, as we had booked. The receptionist told us the triple room had been given to someone else and, after calling his manager, he said we would have to stay at a quadruple room. Astonishingly enough, we were forced to pay the difference!

When I pondered that I booked a triple room and I didn't think was fair to pay more for something that I did not need, he said his manager was adamant that we should stay at a room with 4 beds as we were 4 guests (irrespective of the kids age!). So, we had to stay at a room in the third floor, with no lift (imagine that with baby stroller... or for someone who needs a wheelchair, which at least was not our case), with one double bed and one bunk bed. We did not even use the top bed at the bunk bed, as we were afraid the toddler could fall from the heigh.

What seemed like a good deal online was a truly nightmare...

Family

8/10

Excellent

22 Dec 2016

Colin

great hotel, a fair distance from the city centre

This hotel was a really pleasant hotel. The facilities were good and the staff here was excellent in helping you either book something like a tour, or to help you get around the city.

The only downside to this hotel is that it is a considerable distance from the town centre. If you enjoy walking then the main street for shopping is around a 40 minute walk. There are busses available to get to town but I found icelandic busses difficult to get my head around.

10/10

Exceptional

19 Dec 2016

cary

Good value hotel

Hotel is about 3 miles from the City but is friendly and spotlessly clean, comfortable rooms. We had a great few days in this wonderful City.

8/10

Excellent

16 Dec 2016

Tracey

Far from Reyjakavik but excellent value!

Clean, comfortable, friendly staff, great breakfast. Great value! Would stay again. It was raining the whole time we were there so taxis to town started to add up.

8/10

Excellent

14 Dec 2016

Verified traveler

Lovely hotel with everything you need

Lovely stay with nice sized rooms and nice and clean all the time. Staff friendly and plenty of places to eat near by

8/10

Excellent

19 Nov 2016

Verified traveler

You get what you pay for and were happy

Excellent staff, more than happy to help. Basic hotel but perfect for our needs as a sight seeing holiday as was out more than we was in. If you expect the Hilton then pay for the Hilton

6/10

Pleasant

31 Oct 2016

Russ

Cheap but cheerful

Clean decent room. Really helpful receptionist. Water smelt of sulphur

6/10

Pleasant

23 Oct 2016

Louise

Friendly service but I wouldn't stay again

The staff were incredibly helpful to us . Unfortunately the cleanliness was a little lacking the shower base had hairs from previous visitors and we did require a new sheer for the bed . The mattress needs to be replaced alongside the pillows

Family