Name: Extended Stay America - Chesapeake - Churchland Bl
Address: 3214 Churchland Blvd, Chesapeake, 23321, US

2/10

Poor

07 Jul 2026

Marietta

Room was clean but hallway and outside by door not so clean. The room 124 was clean but saw cockroach crawling on floor in room, I could not stay another night.

Self

2/10

Poor

05 Jul 2026

Eric

I normally don’t make reviews. I felt it was necessary to make one this time. This hotel needs to be shut down. It is so filthy. From the hallways to the elevator to the rooms. My room was roach infested so bad that I had to sleep in my car the majority of the time. It got so uncomfortable in my car that I had no choice, but to go back upstairs and sleep for another three hours I that bed. but I had to move the bed against the wall because I was afraid the roaches crawling on the wall would have gotten on the bed. I left all the lights on. The sheets had stains on them. I took pictures of everything. It was a nightmare scenario. No one to complain because the lobby was closed. All kinds of weird activity going on in the building. There were even roaches crawling on the side of the refrigerator. I had to take all of my things to the car and shake them in fear of infestation, and then I had to throw my luggage on the ground a few times to make sure there was no infestation. This is unacceptable and I don’t know how it’s even legal. I will take this review a little further.

2/10

Poor

05 Jul 2026

Michael

The absolute dirtiest hotel I've stayed at and with my dogs in my entire life.

Self

2/10

Poor

27 Jun 2026

Casey

Dont let the pictures fool you- this place is a dump. Blatant illicit drug use directly in front of the hotel as well as multiple people working on their vehicles in the parking lot. As soon as you step in the front door, you're greeted with an overwhelming aroma of smoke and cat pee. Encountered one of the residents (it appears that most of the guests actually live here) walking her cat down the hallway... my room door didn't latch and would open simply by pushing on the door. As if that wasn't bad enough, my room was dirty- animal hair all over the floor and bedding, human hair still in the tub/shower, and trash in the trash can. The icing on the cake, however, were the roaches. I didn't even spend the night and left without being able to check out because the front desk closes in the evening and doesn't reopen until 9-10 am. When I contacted hotels.com (where I made my reservation), I was told \"sorry for the inconvenience, but there are no refunds\". 0 out of 5 stars... I wouldn't let my dog stay here.

Self

6/10

Pleasant

25 Jun 2026

DeVonne

Staff was cool. AC unit condensation was a problem the whole time

Self

4/10

Poor

08 Jun 2026

Madisen

Room key didn't work the first time I tried it so had to get it remade. On the way down the elevator door got stuck for 3 minutes (i timed it) and would not shut. Woke up in the morning to shower and found a roach by the TV and another in the bathroom. Will not be staying here again.

2/10

Poor

07 Jun 2026

mari

It’s dirty

Partner

2/10

Poor

07 Jun 2026

Taivonn

I have not received my refund the walls were pilling stain in the sheets stove top was burned the entire experience was a mess and smelled terrible. As soon as I walk in to the room i immediately left and ask if I could be moved and then I just ask for an reimbursement that I still haven’t received

2/10

Poor

05 Jun 2026

Jessica

There were roaches crawling all over and no bathroom door. Dirty. Reeked of weed. For the price it was ridiculous.

Family_with_children

6/10

Pleasant

11 May 2026

LaBrandy

Microwave had rust spots, leaky sink, saw a few bugs, shower wasnt cleaned-had old soap and need to be washed down, sinks needed to be wiped down.

Friends_and_family Family

2/10

Poor

10 May 2026

Chartia

The property was horrible !!!!!! It's DIRTY smells like a dog kennel, cigarettes and marijuana.ROACHES everywhere 😡😡😡
Please Please Please Do Not Book This Hotel.
I only booked because it had lots of 10/10 reviews
The people that must have left Good reviews must be nasty. I really felt I had to leave a real review. I never leave reviews but I do not want no one to have the same experience I had.

Family

10/10

Exceptional

20 Apr 2026

Lisa

Kitchens.

10/10

Exceptional

08 Apr 2026

Zachary

Had everything

10/10

Exceptional

24 Mar 2026

Tiffany

Room was clean and smelling good. There was no pots or pan to cook with. But overall experience was excellent. I would recommend this hotel to my family.

Partner

10/10

Exceptional

18 Mar 2026

Tammy

Yes it is pet friendly. The staff is very nice and friendly. The rooms are very clean.

10/10

Exceptional

13 Mar 2026

Tammy

Yes kitchen is nice,but you need cookware that's you can purchase from the hotel. Yes, air conditioner keeps the room cool.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Stephanie

i had to keep going to the front desk because my key was not working you have to keep sliding it up and down

10/10

Exceptional

23 Nov 2025

Karen

Friendly staff

Pet

10/10

Exceptional

23 Nov 2025

Karen

Cool

Pet

6/10

Pleasant

12 Oct 2025

Antarian

Michelle, the GM, is GREAT!

10/10

Exceptional

26 Sep 2025

Antarian

Michelle the GM is great.

2/10

Poor

30 Aug 2025

Jimmy

Blood Stains & Roaches

Blood Stains & Roaches. Do not stay here

Business

6/10

Pleasant

03 Aug 2025

Darlene

Staff needs to be more enthusiastic. Bed was lumpy. Otherwise it was a quiet stay.

Leisure Self

2/10

Poor

25 Jul 2025

Jonathan

They need to do some real work here . Fix the rooms with broken doors and leaky air conditioning units. And the odor , nasty inside the hallways . Not staying here again , and definitely wouldn’t recommend it . On the other hand , the staff were very supportive and helpful the one night we stayed there .

8/10

Excellent

14 Jul 2025

Caleb

Washing machines and dryers are excellent!

Business Self

6/10

Pleasant

09 Jul 2025

Daniel

It was ok

Business Family

2/10

Poor

06 Jul 2025

Zena

Disgusting room with bugs!!

The room was smelly, the carpet turned my feet black! Extremely dirty and sticky carpetI! woke up with several large bug bites, literally started scratching through the night. Also, the refrigerator wasn’t cold.

Self

10/10

Exceptional

10 Apr 2025

Shante

Great

2/10

Poor

17 Mar 2025

Verified traveler

Never-ever again. Will report health department.

There were roaches in the room. The microwave had mold and rust. There was mold in the room. The walls were cracking. The bathroom was nasty. Management refused to make any accommodations or give any recourse for the conditions of the room.

Business

2/10

Poor

09 Mar 2025

Jimmy

Well when we arrived at 10:15 pm lady was leaving went back opened the window and checked us in. Went to room whole hotel smelled like weed.
Opened door to room it hung on floor and the door striker was missing door frame moved first step in room floors was sticky
Carpet nasty not sure what was on them looked like blood stains and not sure what the white stuff on the walls was
Walls had stains and dirt all over them
Everything that was touched was sticky
Ac unit made so much noise could not sleep bed an pillows where hard also
This place is nasty we checked out the next day and went to another hotel
This place seems like a rent by the hour place not for family or a traveling person.
I would not let my dog sleep there. Only thing positive was lady at desk was nice.
Best thing for this place is a bull dozer.

Partner

2/10

Poor

27 Feb 2025

karolyn

Checked in after a long day of burying my mother, too tired to drive back to NC shortly before 10 pm. The first room a dead roaches, nasty residue/build up on the wall under the ac, and food crumbs left in the kitchen area. The second room we were welcomed with more roaches. As I rolled the tissue out a roach jumped out. As I sat down to prepare to eat three roaches were running on the nightstand were I’d placed my food. My daughter and I had no choice but to leave and resort to my truck. Night audit was apologetic and said notes were made. I just wanted to get rest for work and getting on the road on the morning.

Business Family

8/10

Excellent

22 Feb 2025

Verified traveler

Great stay overall! Staff are amazing!

This a safe and clean hotel. Other guests were friendly. Loved the accepted pets. CUSTOMER SERVICE is AMAZING!!! As well as, accommodating. Only complaints are ice machine has not worked entire stay (at least month) and the bed does not have center slats so bed sank in middle. If you sat on edge you would roll to center. 4 complaints made!

Business Family

10/10

Exceptional

21 Jan 2025

Danielle

Great Service

Great stay. Served all of my needs! Clean and no pests! No noise! Welcomed my furbaby! Local to everything! Only bad thing is the ice machine is broken, elevator sounds scary and is jerky and snack machine prices are insane- at peast 4x full store price... But, not one thing or all that would stop me from staying again or recommending!

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Verified traveler

Pleasant stay, super nice staff. Felt safe. Downfall: the only ice machine not working. Also they are pet friendly, but not noted in app that there is a $25 per day pet fee once you check in-which is excessive.

Friends_and_family Family

2/10

Poor

08 Jan 2025

Saunders

Just not up to any standards. This hotel needs to be torn down and rebuilt from the ground up to put it nicely.

Leisure Self

10/10

Exceptional

28 Dec 2024

John

Overall great place just need more furniture most is broken.

Leisure Family_with_children

4/10

Poor

28 Oct 2024

My

Was bitten by bed bugs while there will not be going back it has changed .. and they no longer serve any type of breakfast

Self

4/10

Poor

24 Sep 2024

doug

the room was dirty the carpet was stained there were Roches in the bathroom towels were not clean and the shower was not clean. also the elevator didn't function normally.

Leisure Partner

10/10

Exceptional

23 Sep 2024

Edward

It was fine

2/10

Poor

13 Sep 2024

Judge

I checked in August 8, 2024 and was supposed to stay until August 11, 2024. I was given room 131on my arrival. I took a shower and went to bed for the night. When i got up the next morning, i had round red spots on both of my arms, my thighs, and legs. I immediately went the the front desk to see the manager on duty. I showed him my arms and said \"something has eaten me up. It was bedbugs. He said \"i will move you to another room. I went out to eat and returned. I was given room 105. I moved my thngs in the room and went out to eat. I returned for the evening around 11pm. When i opened my door to enter the room, roaches were all over the floor. I immediately got my things and went to the front desk. I told the manager on duty \" i have had enough and was checking of this plce.

I sent a letter to the CEO of the company a month ago and he has not responded. It isn't fair for anyone to have to deal with a situation like this, when you are on vacation.

Leisure Self

2/10

Poor

10 Sep 2024

Verified traveler

#1. The door to our room nearly fell of the hinges when we opened it.

#2. The carpet looked like it had not been vacuumed in months - absolutely filthy.

#3. The bathroom was soaking wet upon entering, the shower leaked all night, and there was black mold all over the ceiling.

Business

2/10

Poor

03 Sep 2024

Shireka

This property Was God Awful !! When you walk into the lobby right over the check in desk it was a big water leak coming from the 2nd floor . They had big cans that the water was dripping in . The smell was coming between mood and mildew. It was very Musty smelling all thought out the property . It was Labor Day weekend and I could not find another hotel at that short notice . The room floor was so nasty and dirty with stains on the fake wood . No mop ever touch that floor . The kitchen was not clean the stove top was not whipped down . But the kicker was the bath room sink had dryer tooth past in it .. someone spit out tooth past ( a big globule ) smh . Do not , do not ! Go to this property ! Oh the Elevator was jerking and jumping and making sounds . The property is Trash !!!

Leisure

10/10

Exceptional

02 Sep 2024

Irving I.

The staff

Business_and_leisure Self

10/10

Exceptional

19 Aug 2024

Dawayne

T

10/10

Exceptional

07 Aug 2024

Dawayne

It was cool

Leisure Friends

4/10

Poor

31 Jul 2024

Toby

I used this hotel as a home base while traveling for work. While the people were mostly friendly, the rooms were small and did not feel clean. (At one point, a few dead roaches fell out of the ceiling fixture.) At no point during my 12 day stay did housekeeping come in to clean my room. In addition, the area felt unsafe as there was a bullet hole in one of the hotel windows. I would not have stayed here with my wife and children, and I would only return as a last resort, as was the case with this stay.

Business

2/10

Poor

21 Jul 2024

Marilyn

Shower

Shower didn’t work properly and kitchen faucet dripped constantly

Partner

2/10

Poor

15 Jul 2024

Anthony

This place was absolutely trashed..will never stay at an Extended Stay again

Leisure Self

2/10

Poor

15 Jul 2024

Robin

We liked nothing. Nasty we would never stay there again

Business Partner

10/10

Exceptional

14 Jul 2024

Aisha

The quietness the respect of the staff

Business_and_leisure

2/10

Poor

04 Jul 2024

Saad

Shower clogged. Wash basin not working water get stuck. Fuse lights

Leisure Family_with_children

2/10

Poor

30 Jun 2024

Nicholas

Horrible dirty disgusting

Leisure Partner

6/10

Pleasant

07 Jun 2024

Shameka

The room wasn’t clean and the window wouldn’t close therefore letting bugs in.

Leisure Partner

2/10

Poor

13 May 2024

Michael

Hair on bathroom floor shower and sink. Floor not swept

Business Self

4/10

Poor

04 May 2024

Emily

Older property, ants everywhere, caulking around tub and floor coming off and up. Door frame of the bathroom and vent had dust and grime around it.

Leisure Family

10/10

Exceptional

23 Apr 2024

Erica

Great location, friendly staff , great price

Leisure Self

10/10

Exceptional

07 Apr 2024

Poindexter

The dog barking excessively

Leisure Partner

2/10

Poor

05 Apr 2024

Terry

Not kept up at all

10/10

Exceptional

30 Mar 2024

Helene

Overall it was ok

2/10

Poor

20 Jan 2024

Tanya

I was first put in room 106 the floor in room and bathroom was covered in dirt and hair. And the water in the bathroom sink ran brown. When I called the front desk the young lady was very rude and hung up on me while I was still talking. I was then placed in room 108 where there were crumbs in the chair the bathroom was covered in hair there was a dead bug on the stove the bed was covered in black chunks that left a spot when they were wiped off the walls were covered in different color spots. The bath clothes seemed to be stained with blood and the room smelled like onions. I will never stay at this hotel again.

Leisure Self

4/10

Poor

08 Jan 2024

Franchetta

The staff was friendly. Microwave refrigerator was dirty I had to request solutions to clean it myself the carpet was not that fresh and extbugsthereroachroacroach

2/10

Poor

06 Dec 2023

Michael

The room was never cleaned during the stay period .. the breakfast is pitiful (Cold coffee and paper satchets of oats, no milk and only warm water).
The reception is never manned so anyone can walk directly into the hotel without a worry and so the security is meaningless.

Business Self

2/10

Poor

05 Nov 2023

Juan

Horrible

Hotel was very dirty, parking lot was not safe. All night there was loud noise coming from the hallways and other rooms

Partner

2/10

Poor

05 Nov 2023

Jacqueline

Stay away

What can I say, you get what you pay for. This is the most disgusting place I've ever stayed. They changed their policy and failed to notify us prior to arrival. The notice of the change was posted on the doors as we arrived. There was substantial damage in the room when we got there and had to take pictures of it to cover our own butts. We would have left and turned around but unfortunately we were 5 hours from home and tired after our journey. Never ever again.the elevator was broken and the facility is nasty all the way around.

Friends_and_family Family

4/10

Poor

30 Oct 2023

Kevin

Tisha did her best, but the property is in bad shape, dirty hallways, broken air conditioners, missing light bulbs, trash in all the hallways. We stayed for multiple nights and the elevator wasn't in operation for the entire stay. Desk Clerk was rarely at the deck, with a \"I'll be right back\" sign always on the counter. We saw several other people get pretty upset at this inconvenience when trying to check in. This is a 1 or 2 star property; don't pay more than $80/night- anything more and you're not looking hard enough.

Business_and_leisure Partner

8/10

Excellent

25 Oct 2023

Valencia

This was really convenient for getting to the Coast Guard Station.

Leisure Self

6/10

Pleasant

30 Sep 2023

Alex

Sticky wet carpet and horrible smell

10/10

Exceptional

21 Sep 2023

Irving I.

Quiet

10/10

Exceptional

18 Sep 2023

Irving I.

Convenient

Business_and_leisure Self

6/10

Pleasant

12 Sep 2023

sanida

It could be better

Leisure Family

2/10

Poor

05 Sep 2023

Verified traveler

Nasty

I had roaches in my room and went to the front desk they didn’t even block the room off they gave me another room and still had the same issues. It must be normal for bugs because nobody seemed shocked. Or do anything to help calm the situation down

Friends_and_family Family

4/10

Poor

04 Sep 2023

Alisha

The room was nice but the cleanliness needed work. Found a dead roach on the counter. Wouldve complained but ended up checking out super early due to family emegency.

8/10

Excellent

03 Sep 2023

Sanida

Meka

The only issue is that the phone in the room

Friends_and_family Family

10/10

Exceptional

19 Aug 2023

Towana

This was my 1st time staying here. When I pulled up the 1st thing I noticed were beer bottles by the parking spaces. I moved down a little further & there were more beer bottles by that parking area & grills chained to a tree

Leisure

2/10

Poor

31 Jul 2023

thomas

Parking was convenient and close. The front desk folks I dealt with were extremely nice, courteous, and helpful, especially Umfort and Tisha. They made a bad stay better.

Leisure Self

4/10

Poor

30 Jul 2023

Peter

Liked the location and the front desk staff was fantastic!
The Bad: The door to the room was falling off the hinges. The doors were propped open late at night. Questionable activities going on.

Leisure Pet

2/10

Poor

26 Jun 2023

David

Filthy and smelling with bugs and that was the second room they tried to give us after the first hadn’t even been cleaned.0

Partner

4/10

Poor

18 Jun 2023

stanley

The staff was never seen at the desk. Shower was not clean the curtains was to short water went on the floor

Leisure Partner

4/10

Poor

13 Jun 2023

Colin

The room was dusty and smelled like mold. The air conditioner was leaking water on the floor and blew only warm air into the room. Lighting fixtures were falling off the wall, carpet was running up the wall and not properly cut off. Wouldn't recommend this location.

Business

4/10

Poor

31 May 2023

Brad

Would not stay here again, it was dirty. The room was very run down.

Leisure Family

2/10

Poor

11 May 2023

Ramona

I walked in the room and baby roaches were crawling up the wall. We opened the cabinet to the kitchenette and the door hinge fell off. We looked in the bathroom there was dust on the floor and a spider crawling. We turned around and walked out. The front desk clerk gave me back my money immediately. Beware! Do not reserve at this establishment.

Business Family

8/10

Excellent

02 May 2023

Ted K

Great value!

Business Self

2/10

Poor

24 Apr 2023

Tara

Avoid this dump!!

Horrible experience. The lady that checked us in has no business providing customer service. The place was filthy and decrepit. The entire place smelled like cigarettes. The whole place is run down. The safety of the elevator is questionable and filthy, weeds in the parking lot where landscaping should be. The room smelled like an ashtray. The ‘breakfast’ that is included was cold stale coffee and granola bars. It was a very sad and creepy place. It gives the impression of a crack motel. If we weren’t exhausted from our very long drive (checked in at 2am) and had prepaid, we would have turned around and left. There was nothing gods to say about this over priced experience.

Partner

2/10

Poor

20 Mar 2023

Verified traveler

Overbooked but horrible front desk service

The hotel was overbooked. I wasnt notified until i walked in to the hotel to check in at 1030 at night. The front desk clerk walked out of her office and just stated, \"we are overbooked and your card shouldnt be charged\". She then walked back in to the office with me standing at the desk. She didnt even ask me who I was or anything. I ended up using the phone at the desk to talk to her because I wanted to make sure that i wasnt going to be charged.

2/10

Poor

11 Mar 2023

keith

There was no hotwater

Business_and_leisure Self

8/10

Excellent

30 Nov 2022

Ronald

Comments

The first room that was given to me left a lot to be desired. I went to the desk and requested another room. They were very obliging and gave me another room that was great.

Business

6/10

Pleasant

28 Nov 2022

Gloria

long weeend

The place was easy to find, adequate parking, very friendly people, great shower. Room was not very clean which was suprising during post covid time

Friends_and_family Family

2/10

Poor

20 Nov 2022

Christine

Whoever owns this hotel, does not care about it.

Leisure Family

4/10

Poor

26 Sep 2022

Dagnaw

Poor condition

Hotel is 2 star, old, small room, tiny bathroom, feels like European vacation, relatively clean, decent front desk service, area looks unsafe, unfortunately won’t be returning.

Friends_and_family Family

2/10

Poor

09 Sep 2022

Rex

House keeping is every two weeks. I asked for new sheets and towels after a week and they made it so I had to convince them to give me clean ones. I literally had to talk him into giving me sheets and towels after being here 11 days. It all falls on the lazy staff. Maybe short staffed but clearly lazy staff. My company won’t be using any of the extended stays again.

Business_and_leisure

2/10

Poor

02 Sep 2022

Jovanny

When checking in; was told that the elevator was down. That I would have to use the stairs. When checking into my room; room was a little bit dusty and the lights to the bed room wouldn’t cut on.

Business Family

2/10

Poor

22 Aug 2022

Ellen

Unsafe and Unfriendly

My rental car's catalytic convert was stolen right out from underneath the car. No video surveillance in parking lot. My cheap hotel just turned into a $1000 insurance deductible to pay for the \"damage\" to the rental car.

Business

2/10

Poor

15 Aug 2022

Providencio

the staffs was good and that set after that.

Leisure Family

6/10

Pleasant

01 Jul 2022

James

Room smelled like smoke. Bathroom floor had burns marks. Substandard breakfast. Won’t stay there again

Business Self

2/10

Poor

01 Jul 2022

Berl

Avoid this place

Terrible place to bring your family. Very unclean.

Friends_and_family Family

4/10

Poor

26 Jun 2022

Verified traveler

Never again. Definately not worth the price i paid

Rented 3 rooms for business stay over and overall impresion was dissapointing. Checkin was by a gentlemen that seemed to be overwhelmed by customers cpmplaints of broken or non workiing items. After seeing the room, they appear in need of updating. One of my rooms the air didnt work. One of the rooms the tv didnt work. All the rooms smelled along with the hallway smelling like Marijuana. At first arival the elevator wasnt working but they did get it operationable after a while.

Business

2/10

Poor

31 May 2022

Daniel

The dirtiest nastiest property I have ever sent my employees too. Cockroach infested so bad had to change our reservation mid trip. Still waiting for my refund. Please don’t stay here couldn’t have had a worse experience

Business

10/10

Exceptional

14 May 2022

Lindsey

We were very satisfied with our accommodations. The staff was excellent.

Leisure Partner

8/10

Excellent

08 May 2022

Darrell

Clean, Quiet and Safe Location

Very pleasant and courteous staff. Nothing exceptional about location but is was safe and quiet. Room and facilities were were clean and seemed to be well maintained. My wife and and stayed in the room only to sleep - we were in town for only night to attend a family event. Only negative was that the property is in dire need of an update and remodeling.

Friends_and_family Family

2/10

Poor

04 May 2022

Tracy

Allergies

When I walk in the room. I notice the carpet had not been vacuumed due to dog treats was on the floor in room 127.

My friend and I have allergies so we cough off and on because it had to been a dog in that room prior to our visit.

We will not stay again.