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Candlewood Suites Chesapeake/Suffolk

Virginia Beach - VA · United States

4809 Market PlaceView location

8.0/10Excellent653 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Location8.8/108.8
Neighborhood8.6/108.6
Quality8.8/108.8
Value8.6/108.6
Amenities7.8/107.8
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Chesapeake/Suffolk

There are a total of 102 rooms at Candlewood Suites Chesapeake/Suffolk. In addition, Wi-Fi access is offered at the establishment's common spaces. The hotel provides 24-hour reception. Guests with reduced mobility can stay at this wheelchair-accessible hotel, which includes some disability-friendly rooms.

There is a car park at Candlewood Suites Chesapeake/Suffolk. Visitors travelling for business purposes may take advantage of the property's business facilities. Some services may be subject to additional charges.

Read more about this hotelShow less

Located in Chesapeake (Western Branch North), Candlewood Suites Chesapeake/Suffolk by IHG is within a 5-minute drive of Chesapeake Square Mall and Cinemark Chesapeake Square. This hotel is 18.9 mi (30.5 km) from Naval Station Norfolk and 13 mi (20.9 km) from Waterside District.

Make yourself at home in one of the 102 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Chesapeake Square Mall 2.6 km / 1.6 mi
Cinemark Chesapeake Square 3.5 km / 2.2 mi
Bowlero Western Branch 5.6 km / 3.5 mi
LeMans Karting 7.8 km / 4.8 mi
Portsmouth City Park 8 km / 5 mi
Sleepy Hole Park 9.5 km / 5.9 mi
Sentara BelleHarbour 9.6 km / 6 mi
Bon Secours Health Center At Harbour View 9.9 km / 6.1 mi
Riverfront Golf Club 10.9 km / 6.8 mi
Regal Harbour View Grande 10.9 km / 6.8 mi
Rivers Casino Portsmouth 11.5 km / 7.2 mi
Hoffler Creek Wildlife Preserve 12.2 km / 7.6 mi
Camelot Park 13.8 km / 8.6 mi
Deep Creek Lock Park 14 km / 8.7 mi
Dismal Swamp Canal 14.5 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 102
  • Number of floors (main building): 4
  • Double rooms: 17
  • Suites: 102
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 22 more facilities & services
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • BBQ facilities
  • Grill/BBQ
  • Restaurant
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 28 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable4 photos

    Candlewood Suites Chesapeake/Suffolk

    SUITE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 28 m²STU.H6
    STUDIO AccessiblePhoto unavailable2 photos

    Candlewood Suites Chesapeake/Suffolk

    STUDIO Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-4

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 28 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable5 photos

    Candlewood Suites Chesapeake/Suffolk

    SUITE KING BED ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 28 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable3 photos

    Candlewood Suites Chesapeake/Suffolk

    STUDIO Accessible-Queen Size Bed

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 28 m²SUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable4 photos

    Candlewood Suites Chesapeake/Suffolk

    SUITE Accessible-Queen Size Bed

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D-1

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 28 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable4 photos

    Candlewood Suites Chesapeake/Suffolk

    STUDIO QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 28 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Candlewood Suites Chesapeake/Suffolk

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Candlewood Suites Chesapeake/Suffolk

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDS • 28 m²STU.2D
    STUDIO TWO DOUBLE BEDSPhoto unavailable3 photos

    Candlewood Suites Chesapeake/Suffolk

    STUDIO TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Chesapeake/Suffolk

8.0
Excellent
653 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
8.8 /10
Neighborhood
8.6 /10
Quality
8.8 /10
Value
8.6 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
19 Jul 2026
Gwentilyn
The room was clean. Thanks.
Partner
10/10
Exceptional
10 Jul 2026
Lena
Love it will go again!!
Partner
6/10
Pleasant
07 Jul 2026
annet
A quien concierne las paredes del baño están sucia y al hombre que estaba en el from desk no era muy amigable
Friends_and_family Family
4/10
Poor
05 Jul 2026
Jamaya
There literally was a roach in my room on the morning of check out . I told the guy at the front desk and wasn’t interested. The place was average.
Partner
4/10
Poor
30 Jun 2026
Thomas
Dirty!!!! Think twice
10/10
Exceptional
27 Jun 2026
Roberta
The room photos were outdated but the property was clean and well maintained. The staff, however, were the best attribute to our experience here over a long weekend. Overall they were friendly but when my (5yr old) daughter lost my jewelry in our room, the hotel staff and maintenance turned the room upside down to try and help us to find them!! We couldn't have wished for better service!!! Thank you Candlewood staff and Melinda!
Family_with_children
6/10
Pleasant
24 Jun 2026
Trinerica
Room was ok. Hotel can be cleaner. Its mostly extended stay guests and they hang outside the front of the hotel. Its a nice area with plenty to eat within walking distance.
Partner
10/10
Exceptional
24 Jun 2026
Jamie
Everything was clean and the front desk staff was great
Friends_and_family Friends
10/10
Exceptional
15 Jun 2026
Florence
Did not use the pool or gym. The toilet could have been cleaner. Everything else was fine.
6/10
Pleasant
07 Jun 2026
Joy
Hotel rooms were dated. Bed was very comfortable. Hotel didn’t have a pool which was kinda not good, since I came into town to visit grandkids. They like coming to the hotel to swim with me.
Self
2/10
Poor
06 Jun 2026
Pavan
Dirty! Room 411 has fishy smell as soon as you enter - not sure whether it's the carpet or AC. Smudges and stains everywhere - on bed side table, headboard, couch, chair, dishwasher, fridge, walls. Bathroom: I doubt they even clean the toilet after every stay - toilet seat had stains and toilet sink was disgusting, and also there are hair strands sticking on bathroom door. Poor repair work on bathroom door. Kitchen: Sticky cabinet doors handles and doors stuck due to moisture, dirty utensils. Understand that the building is old and 4th floor hallway floor creaks, but at least the surfaces we touch and sit/sleep on within the suite must be well maintained. Had a terrible experience. I do not recommend this hotel to anyone. We live in hotels once in a while, so spend a little more and have a pleasant experience staying at some place else.
2/10
Poor
06 Jun 2026
Sherron
We were visiting the area for the weekend and thought this hotel would be perfect due to the restaurants and entertainment close by. We were ABSOLUTELY wrong. Room 204 is not suitable for booking. The first night the tv remote would not respond to tv after informing the front desk and two remotes later we were advised to manually change the channel ourselves which was ridiculous. Also the tub was not draining properly so water was pooling at our feet up to our ankles. We literally had to turn the water off let the water drain then turn the water back on, $159 per night and thats how we had to shower. The next day maintenance comes in as we were leaving to “fix” the issues. Upon our return 7 hours later nothing is fixed and the tv is not working at all. So maintenance just played around in our room. Once again no tv and we can’t take a decent shower. I go down to the front desk and supposedly the manager is called and “maintenance” is called again. Around 7:30 pm the issues are fixed. We spent almost the majority of our stay with no tv and a clogged tub. We should have been offered a price adjustment of some sort however all we received was the run around from the staff as well as management. Room 204 is a complete disaster and your company should be ashamed for expecting us to be ok with the conditions of this room.
Partner
6/10
Pleasant
05 Jun 2026
Yvette
Needs upgrades , exercise room was under construction, telephone in the room did not work to reach the front desk, icemaker, barely made ice in time for us to leave. No outlets to charge your cell phones near the bed.
Friends_and_family Family
8/10
Excellent
02 Jun 2026
Carlton
Clean room
Partner
8/10
Excellent
19 May 2026
Cornelio
Clean and centrally located.
Partner
10/10
Exceptional
04 May 2026
Nathaniel
Clean room feels like home
Self
2/10
Poor
30 Apr 2026
Jeremy
The cleanliness of the room was disgusting. There was pubic hair in the shower. Debris in the toilet. Mold around the sink rim. Foreign smudge on the light fixture and desk top and side. Desk lamp would flash on/off. Lamp shade had brown stains on the white lamp shade. The elevator was a dark dirty cave. And NO ICE machines?? That was a first. For $15 more I could have stayed at the Hilton Garden Inn. Which I will be doing from now on. This was possibly the grossest hotel I've ever stayed in. And I travel for work. The bed sheets were clean and the mattress was very comfortable.
Self
10/10
Exceptional
17 Apr 2026
Charles
Clean rooms
Friends
10/10
Exceptional
13 Apr 2026
Cynthia
The hotel was nice and so was the staff. However, the bathroom could use an update. It was clean, but the tub should have looked better.
10/10
Exceptional
28 Mar 2026
Carlton
Clean rooms.
Partner
10/10
Exceptional
20 Mar 2026
Laura
Friendly staff
10/10
Exceptional
13 Mar 2026
Clifford
Yes
10/10
Exceptional
10 Mar 2026
Jane
Room was clean and well equipped. Unhappy that there were not enough carts to aid in unpacking and going to the 2nd floor. Also, on checkout day the ONLY elevator was not in operation, and we had to walk down steps with our belongings. My husband is 80yo and I am handicapped. It was extremely unpleasant departure!!!
Partner
6/10
Pleasant
07 Mar 2026
Kayla
Room was not clean proplerly. The bathroom door was disgusting. The dishes definitely need to be ran tbrough the dish washer. Checking in last night the staff was friendly. During check out the elvator went down and it was not fun having to carry down a baby and luggage from the 4th floor. The walk way down the stairs smelled like paint.
Family_with_children
2/10
Poor
05 Mar 2026
Athena
The hotel was not clean, and had an unpleasant odor. The building needs some repairs and is outdated.
Family
8/10
Excellent
24 Feb 2026
Brandi
Room was clean. Water pressure in the bathroom was awful, shower barely worked. Towels were quite hard and rough.
Self
10/10
Exceptional
14 Feb 2026
Edward
Clean and comfortable. Fast check in and out.
Leisure Self
8/10
Excellent
10 Feb 2026
Ryan
Room was nice and clean.
Leisure Self
2/10
Poor
07 Feb 2026
Darrius
I was never there I needed the room for the 7th
10/10
Exceptional
02 Feb 2026
Timothy
Yes
6/10
Pleasant
23 Jan 2026
Tiffany
Room was decent for the time spent, the only thing we didn’t like was that the bathroom door would not close.
Leisure
10/10
Exceptional
20 Jan 2026
Reginald
Yes yes
10/10
Exceptional
12 Jan 2026
Maria Gloria
Staff excelente
Leisure Family
2/10
Poor
04 Jan 2026
Shandel
There was no stay the deposit was not listed on the site so the hotel cancelled my booking and refused my refund and im glad i didnt stay as there were customers in the lobby complaining about the cleanliness and plumbing issues
Self
10/10
Exceptional
31 Dec 2025
Lisa
room was clean and staff was respectful
10/10
Exceptional
30 Dec 2025
Tee
:)
Business_and_leisure Partner
10/10
Exceptional
22 Dec 2025
Corey
Great
10/10
Exceptional
22 Dec 2025
Reginald
Clean room, nice staff
Partner
8/10
Excellent
16 Dec 2025
Stacy
My room was clean and staff members were friendly.
Leisure Self
4/10
Poor
10 Dec 2025
Luquesha
I didn't have no heat in my room twice and they moved me to another room until they fix my heat worker at the front desk was very rude and told me that they can't keep giving me a room because of my heat not working in my room so I had to go and buy two heaters for my room
2/10
Poor
04 Dec 2025
Dara
I had to change rooms 3 times due filthy conditions - dog feces on the floor
8/10
Excellent
19 Nov 2025
Gerald
pleasant
Self
8/10
Excellent
16 Nov 2025
Artebia
Nice hotel, the lobby was small and there wasn’t much seating but the room was nice and the location was quiet
Leisure Family
8/10
Excellent
06 Nov 2025
Troy
They safe was pleasant.
Leisure Friends
10/10
Exceptional
03 Nov 2025
Jonique
Clean
Business_and_leisure
10/10
Exceptional
01 Nov 2025
Anthony
Great stay
10/10
Exceptional
27 Oct 2025
Malachi
Very nice clean friendly
4/10
Poor
27 Oct 2025
Lillian
No comment only here one night check in was not good unexpected expense not told about when booking was taken. Very embracing
8/10
Excellent
25 Oct 2025
Gerald
Clean, cozy, and full of amenities.
Self
10/10
Exceptional
21 Sep 2025
Marcie
Pet friendly
Leisure Pet
10/10
Exceptional
18 Sep 2025
Jim
Full sized fridge with an ice maker. Large bathtub, plenty of space to spread out.
Leisure
10/10
Exceptional
10 Sep 2025
Aurora
Always a great stay and clean/convenient
Business_and_leisure Self
4/10
Poor
01 Sep 2025
William
So when you pull up - it looks beautiful on the outside - but the rooms are so dated and need a refresh - we covered the reclining chair with a sheet so we could sit on it (comfortable by the way) because it looked gross - the walls had finger prints - the smoke detector was hanging off the wall - honestly if I hadn’t paid in advance I would have left - this is for sure a motel that people live in
Leisure Friends
6/10
Pleasant
22 Aug 2025
Monique
The location was convenient for the purpose of my stay. The facility lobby was a bit dreary and uninviting. The room was clean and the size and kitchenette amenity was a plus. I suggested pest control be mandatory for the occupants that appeared to reside there to manage living habits that potentially affect rooms with guest with shorter stays. Staff was receptive to my suggestions and I hope they follow up to avoid a relatively good stay to a poor review due to pest sitings.
Leisure Partner
6/10
Pleasant
09 Aug 2025
Lesley
The hotel was just ok. We’ve stayed at candlewood suites many times and it is usually clean and nice. This time it was dusty, dirty, rundown.
Leisure Family
6/10
Pleasant
29 Jul 2025
Marleanda
Cracker barrel, 7 Eleven, Burger King, and other shopping and restaurants close. The hallways did not smell fresh, and the rooms was not very clean for instance shower, floors, and stain on the ceiling. The bed was comfy, and it was quiet. The lady at the front desk was very nice.
Business Pet
10/10
Exceptional
28 Jul 2025
Joseph
Clean
Business Self
10/10
Exceptional
27 Jul 2025
Marguerite

Wonderful hotel and staff

Perfect place for a one night stay. Hotel was very clean and safe went above and beyond to assist us.
Friends_and_family Family
4/10
Poor
20 Jul 2025
Joseph

$80 motel quality for double the price!

First room we checked into, the bathroom was soaking wet, dripping from the ceiling and had a wierd wet brown spot on the floor.
Changed rooms, that bathroom smelled moldy, drain in tub was clogged with hair, main overhead light in room was flickering and unusable. Was offered a 25% discount from general manager after it took me several phone calls trying to get ahold of her and then never even got to speak to her about the issues.
Friends_and_family Family
10/10
Exceptional
13 Jul 2025
Kelly
We arrived early after a 6 hour drive and the staff was very accommodating when we asked if we could check in early. Though we had to wait a little while as the rooms were being cleaned, we felt they were very understanding and helpful.
Leisure Family
8/10
Excellent
09 Jul 2025
Curtis
Staff was so sweet and helpful
Leisure
4/10
Poor
07 Jul 2025
Chris

I wouldn't stay there again

Woke up in the middle of the night, turned on a light, was German cockroachs, my dog was chewing on something, went to look it was some Marijuana the house keeping must have missed in their clean, the room was just damp and smelled of mold
Self
4/10
Poor
23 Jun 2025
Cesar

Yikes!

Place looks like they’re trying to make it better, but they ran out of money midway. Room was dirty, seem like they just patched it up but didn’t compete it. Wouldn’t bring my family, or return as a romantic get away.
Business
8/10
Excellent
22 Jun 2025
Sherita
Quite
6/10
Pleasant
13 Jun 2025
debbie
Microwave panel above door fell off.
Friends_and_family Family
8/10
Excellent
03 Jun 2025
danita
Perfect
8/10
Excellent
03 Jun 2025
danita
Perfect
Leisure Partner
10/10
Exceptional
13 May 2025
Danielle
Very nice just didn’t get the room that was requested
4/10
Poor
11 May 2025
Nancy
Staff were great and very responsive. Room was clean but
Quite a few items in the room were in need of attention and repair. Couch was missing a front leg, recliner chair handle had been ripped out of chair??? Only one hook in bathroom to hang towels on suite only had two knives and two soup spoons which I guess is ok if you are eating “ finger food”. Room was quite clean which was nice. Would not return to this hotel.
Leisure Partner
10/10
Exceptional
07 May 2025
Ciara
Enjoyed stay
2/10
Poor
27 Apr 2025
James
A terrible experience I recommend that no one never stays here if you’re traveling out of state
Leisure Family
10/10
Exceptional
27 Apr 2025
Brittani
Good hotel, pricing, and staff
Leisure Family
10/10
Exceptional
27 Apr 2025
Kalie
Great property and very clean.
Leisure Family
10/10
Exceptional
09 Apr 2025
Rashaundra
Door hand to bathroom was broke look like they tried to glue it on before.
Leisure Partner
8/10
Excellent
07 Apr 2025
Tifeshon
I like the convenience just a minute from the highway, just minutes from shopping, walkable area, and a comfortable bed. I didn’t like that the drain in my bathroom sink was running very slow and filling up when water running, definitely time for some Drano action.
Business_and_leisure Self
6/10
Pleasant
06 Apr 2025
Shameka
Hotel was comfortable and clean
Partner
8/10
Excellent
30 Mar 2025
Jesse
Very kind and helpful staff.
Business Self
10/10
Exceptional
24 Mar 2025
Jonique
The Manager on staff is excellent
Leisure Self
10/10
Exceptional
22 Mar 2025
Brittney
I loved the customer service.
Business
6/10
Pleasant
16 Mar 2025
Courtney
I had a great experience beyond the rude, inconsiderate treatment from Melinda Wynn & Michelle ( I believe was her name). Everyone else was so nice & friendly ALWAYS eager to help & assist. Because of Melinda I will never stay here again or refer anyone. She’s extremely rude & talk to people any kind of way. I went back & fourth about leaving a review because I love to leave great ones but the experience with her & also Michelle I didn’t care for.
Business_and_leisure Family
10/10
Exceptional
01 Jan 2025
Neil
I cannot say enough about this hotel. Everybody as far as the staff is very polite very warm very welcoming like you’re coming home. The rooms are very clean. Some of the appliances could be updated. The fridge is pretty beat up. But other than that, it’s a great place
Leisure Self
10/10
Exceptional
29 Dec 2024
Edward
Very clean very affordable. Extended stay options.
Leisure Self
8/10
Excellent
27 Dec 2024
Jeffery
Very nice hotel
Leisure Partner
8/10
Excellent
10 Dec 2024
Darrell
It would be nice if the room could be cleaned periodically. Also trash pickup daily would be nice. I spent 11 nights there without the room being cleaned once. I did put in a request after 7 days but no one came and cleaned.
Business_and_leisure Partner
8/10
Excellent
08 Dec 2024
Darrell
Staff are nice and helpful.
Business_and_leisure Partner
8/10
Excellent
04 Dec 2024
Neil
Overall, a great experience the staff is very welcoming and very helping, the rooms are not bad. The refrigerator was scratched up pretty good and dented and the dishwasher is falling apart a little bit. But the beds are comfortable the heater/AC works very spacious bathroom it’s clean. It smells good
Leisure Self
10/10
Exceptional
24 Oct 2024
Marion D
the staff was very friendly and informative. the room was very clean and comfortable.
Business_and_leisure
6/10
Pleasant
16 Oct 2024
Jeffrey
Was an alright stay nothing special.
Business Self
10/10
Exceptional
03 Sep 2024
Jasmine
Great experience, nice and clean.
Partner
2/10
Poor
01 Sep 2024
Mitchell
I don't normally write bad reviews, but my experience at this candlewood suites location was so bad, I'd be remiss if I didn't.

When I initially checked into my hotel room, the bedding was not changed from the previous people that stayed. There were dark brown stain lines on the pillows and sheets. We had to get someone to change the bedding. However, the staff failed to change the stained pillowcases. They proceeded to insist that they had in fact changed them, despite what we could clearly see with our eyes.

Further, the room had a mildew smell and was dusty. The air quality was so bad that it inhibited my ability to breathe. I suffer from asthma and my breathing declined significantly to the point where my throat began to close. At 4:20am I notified the front desk of the poor air quality and that staying at the hotel for the remainder of my reservation would jeopardize my health. I had to get another hotel.

For days I have been calling this location to speak with the manager. Leaving messages with the front desk people. I have provided the front desk with a statement of my stay. The manager has failed to return my calls.

For anyone that has any kind of breathing related health issue, do not stay at this hotel.
Business Family
6/10
Pleasant
26 Aug 2024
Hope
I paid for my rooms in advanced and requested to have all of my parties together on the top floor. Upon checking in, I was instructed that we were on the first floor and my party was separated. I personally feel that even though my bill was paid in advanced as well as because I booked through a 3rd party, my guest and I were given the less appreciated rooms. Some of the appliances did not work, the covers had spills on them, and the cleaning was sub par. We felt like secondhand guest accepting the last resort rooms however, my payment was accepted expeditiously!
Friends_and_family Family
6/10
Pleasant
22 Aug 2024
Jennifer
At check in we confirmed we were getting a 2 full bed suite. We got a 1 bed suite. When I called the front desk, she apologized but didn't have a 2 bed suite available. I ended up sleeping on the sofa. The noise from the fridge went on and off all night (and day).
Leisure Family
6/10
Pleasant
17 Aug 2024
Ashley
We were booked this hotel for the suite with the bedroom as we were traveling with a 1 year old. We wanted to be able to put him in a separate room so he could go to bed before us. Unfortunately the room wasn't the cleanest and there were several little things about this room that were frustrating. The walls were extremely thin so while trying to put my baby down we could hear our family in the other room even though they were being quiet. The bedroom door didn't close all the way unless you slammed it, which I couldn't do after I finally got my baby down, so we had to leave it cracked which let light in the room. The closet in the bedroom did not close at all and had a hole in the door as of someone punched it. My baby got his fingers caught in the door while walking around since they wouldn't close all the way. It was nice to have the kitchen but the set up was strange with a pendant light hanging so far out you had to duck under it since it wasn't above the counter. The shower drain plug was not attached and went all the way down unless you took it all the way out, and the shower still backed up with it out. There were just so many little things that weren't a huge deal individually but overall just created an annoying experience, especially with a 1 year old. Positives: the bed was pretty comfortable and it had a fridge, microwave and dishwasher which was nice because we brought food. I did not take any of this up with the hotel as we arrived at 11pm and left at 8am.
Leisure Family_with_children
10/10
Exceptional
17 Aug 2024
Timothy
No hair dryer and low water pressure in sink
Leisure Partner
6/10
Pleasant
11 Aug 2024
Earl

No hot water for shower

I don't plan on staying here again. I hadn't played on staying this time. The last time I stayed was 2 years ago and it just wasn't up to my standards of quality. Then I saw the favorable reviews and thought I would give it another go. I think it would have been an ok stay except I didn't have hot water for the tub so I was not able to shower my two nights there. The water in the sink was hot. I reported the issue and it did not get repaired. So no, I would not be willing to go through that experience again. Also, too many people hang outside for my taste. 3 guys had grabbed some chairs and were sitting under a tree playing Mexican music out of a portable speaker.
Self
8/10
Excellent
10 Aug 2024
Misty

GREAT CUSTOMER SERVICE!

The hotel itself is just OK, but the staff is outstanding! The hotel is a little worn, and not immaculate clean, but the parts the staff can control are great! For instance, there is a very dirty lounge chair in our room, but the bedding, shower, toilet, sink, etc. are very clean. The front desk staff were cheerful, welcoming, friendly and accomodating. The people pleasantly greet you in the hallways. If it's true that love covers a multitude of sin, then good service by hard workers can too. Thanks lovely staff!
Partner
6/10
Pleasant
24 Jul 2024
Barry

It’s ok

Reserved a room with 2 beds. Upon arrival to our room, there was only 1 bed. We are 2, 60 year old men who were traveling together. We needed 2 beds. Went back to check in and was given key cards for another room. Key cards didn’t work. Back down to check in to get new keys. It wasn’t a good start. On the morning of my 2nd night, I was informed that housekeeping only comes in every 7 days. Back down to the front desk to get a bath towel. No breakfast was inconvenient and unusual in 2024. My daughter lives in this area and it’s a 7 hour drive for me. I will not be staying at this property again. It’s ok, but it’s just ok.
Friends_and_family Family
10/10
Exceptional
21 Jul 2024
Jackie
Perfect for what I needed
2/10
Poor
20 Jul 2024
Naciah

Horrible Hotel Experience

Staff was rude and gave room away before I arrived amd left my family without. Had to find another place to stay.
Friends_and_family Family
6/10
Pleasant
19 Jul 2024
Hillery
Be aware that this property is extended stay and at the time of our stay there were a lot of construction crew staying there. We did not have any disturbance or anything happen but I think women travelers who might be uncomfortable should know this. The room was spacious but needed a little extra cleaning. Front desk staff were super nice.
Leisure Family_with_children

Location & surroundings

Candlewood Suites Chesapeake/Suffolk
4809 Market Place, Chesapeake, United States

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Candlewood Suites Chesapeake/Suffolk

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