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James River Inn & Suites

Norfolk - VA · United States

6045 Jefferson AveView location

6.2/10Good221 Reviews
Cleanliness5.8/105.8
Service6.4/106.4
Comfort5.4/105.4
Condition5.2/105.2
Amenities5.4/105.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About James River Inn & Suites

With a stay at James River Inn & Suites in Newport News (Briarfield), you'll be within a 15-minute drive of Hampton Coliseum and Hampton University. This hotel is 18.1 mi (29.1 km) from Naval Station Norfolk and 10.2 mi (16.4 km) from Chesapeake Bay.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include laundry facilities, ATM/banking services, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 6:00 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Virginia War Museum 1 km / 0.6 mi
Huntington Park 1 km / 0.7 mi
Huntington Park Tennis Center 1.5 km / 0.9 mi
Huntington Beach 1.7 km / 1 mi
Skiffes Creek Redoubt 2.2 km / 1.4 mi
Newport News City Hall 5.3 km / 3.3 mi
Peninsula Town Center 5.6 km / 3.5 mi
The Newsome House Museum and Cultural Center 5.8 km / 3.6 mi
Sandy Bottom Nature Park 6.7 km / 4.2 mi
King-Lincoln Park 6.7 km / 4.2 mi
Hampton Roads Convention Center 7.1 km / 4.4 mi
Hampton Coliseum 7.3 km / 4.5 mi
Riverside Medical Center 7.3 km / 4.5 mi
Christopher Newport University 7.6 km / 4.7 mi
War Memorial Stadium 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about James River Inn & Suites

6.2
Good
221 Reviews
Cleanliness
5.8 /10
Service
6.4 /10
Comfort
5.4 /10
Condition
5.2 /10
Amenities
5.4 /10
50 reviews shown
10/10
Exceptional
05 Jul 2026
Alexis
The ac was strong and worked well. I enjoyed the stay. Looks shabby on the outside but it’s a good hotel I’m pleased. Shower was a little tiny but nonetheless for the price sooo worth it.
Partner
8/10
Excellent
05 Jul 2026
Leon
Clean room.
4/10
Poor
05 Jul 2026
Carla Suyapa
No funciona la estufa y nos designaron cuartos erróneos
Partner
6/10
Pleasant
05 Jul 2026
Lashon
The renovation to the rooms were very nice.
Self
10/10
Exceptional
01 Jul 2026
Carolyn
My room was clean the staff was good and air conditioning was cold.Very nice stay.
Partner
2/10
Poor
28 Jun 2026
Corren
is for locals !
Spend the extra money! ( if you can)
“clean towel” stained also had a long dark hair on it, shower curtain covered in mold. there wasn’t even a toilet paper holder.
I could go on but I will not.
Partner
10/10
Exceptional
27 Jun 2026
Carolyn
My room was clean.The staff was ok air conditioning was great.
Partner
2/10
Poor
27 Jun 2026
Lendell
Nothing, the worst I ever been to
Self
6/10
Pleasant
26 Jun 2026
Kiesha
When we first arrived and checked into our room it was bugs in the bed and the bathroom wasn’t clean I went to report it and they came and cleaned the room properly and changed the bedding
Family
8/10
Excellent
23 Jun 2026
Angela
The staff was very accommodating.
Partner
2/10
Poor
22 Jun 2026
Joliyaah
Very dirty and felt very unsafe
Partner
4/10
Poor
21 Jun 2026
Erica
The pictures dont match whats online. First glance everything looks decent however it is not. Had to kill more than a few roaches so disappointed. Will never stay there again. Only thing that was great was the staff
Self
2/10
Poor
21 Jun 2026
Iwona
Hotel was terrible, room very small with king bed(more expensive)smells awful like cigarettes,, sheets very dirty with black and yellow spots all over, we had to used our own blankets and pillows from our car because we were scared to sleep on it,, we didn’t even take showers because the tub and walls of it was so so dirty that even right now thinking about disgusting me, toilet dirty too we used toilet paper over so we can use it. Towels not wash right yellow spots all over we went to Walmart and buy new ones because of this situation. Floor was dirty too my shoes were sticking to it. I was able sleep only to 4;30 am because of the noise outside, bird’s nest right by our window. After night like that whit so many wrong things we dictate to leave this hotel early and go home and not staying there one more night.
Family
4/10
Poor
20 Jun 2026
John
I’ve been to multiple third world countries and this is what I got. All in all rooms aren’t to bad but had a funny smell, but one look at the property and you would look elsewhere if you have your family with you.
Friends
8/10
Excellent
08 Jun 2026
JORDAN
.
2/10
Poor
03 Jun 2026
Brittney
Awful place
10/10
Exceptional
24 May 2026
josh
Great experience
Self
10/10
Exceptional
22 May 2026
Amie
Good place
Family_with_children
6/10
Pleasant
22 May 2026
Justan
If your looking for somewhere to stay but your not expecting much, just somewhere decent you’ll love this place. It’s is a little sketchy area but I had a good nights sleep and a hot shower.
Partner
4/10
Poor
17 May 2026
Edward
For whatever reason, my room especially the bathroom has those little flies flying around and the towels looked like they just rinsed out and hung it back up
Self
2/10
Poor
06 May 2026
Andrea
As soon as I pulled into the lot and registered I walk out of the front desk area and there are cops everywhere looking for two guest that had been fighting. The rooms have been renovated, as advertised however it is very low rent renovations at best.
Partner
10/10
Exceptional
24 Apr 2026
Danitrick
It’s like a mini apartment, there is a lot of space to store your things and a lot of room to move around, the staff is really friendly and helpful when you ask. No one seems to not like their job and it’s always a clean environment and open walkways for you to bring materials to your room if you please.
Friends
8/10
Excellent
13 Apr 2026
Carlos
Good place to stay
Friends_and_family Family
6/10
Pleasant
28 Mar 2026
Angela
Ac good. Dirty floor. No ice machine. No coffee maker
Self
6/10
Pleasant
28 Mar 2026
Angela
No kitchen
Self
6/10
Pleasant
28 Mar 2026
Angela
No working ice machine. No coffee maker
Self
2/10
Poor
23 Mar 2026
Angela
Staff needs help to be on point. No ice machine, really?
2/10
Poor
22 Mar 2026
Angela
No blanket. No chair. No tissues. No shampoo or conditioner. No hand towels or out of the shower walking towel mat. Coulh have slipped and falled.
People hanging out in front demanding, \" Do you need help. Dou you need help\"
Then last night 2 people knocked on my door. I called the front desk then they stopped.
But heed, when I first came here the front desk wouldn't even answer the phone.
Anyway the garden is nice.
Back in the day, this was fine place.
Self
4/10
Poor
15 Mar 2026
Angela
No blankets. Smelly bed decorative covers that they try to pawn off as blankets.
You will be accosted by men that try to ask you if you need help. Do the math.
Have
4/10
Poor
02 Jan 2026
Cody
The rooms are definitely dated... Was cleanand bed was comfy enough... There is a lot of empty space, no chairs or table, not even a luggage rack....pics show that the bathroom counter should ha e space, be prepared it does NOT... shower is only 2/3 feet wide and deep, expect to hit ur elbows on every move... But hey the waters hot... Was good for a quick stay but get the suite if you stay for longer
Friends_and_family Friends
10/10
Exceptional
07 Dec 2025
Jermar
Efficient rooms
Partner
10/10
Exceptional
07 Dec 2025
Jermar
Amazing space
6/10
Pleasant
09 Nov 2025
Anna
Courteous staff and nice bed. Plumbing was lacking and leaky.
Leisure Friends
6/10
Pleasant
04 Nov 2025
Andrea
They never come and bring fresh towels or empty the trash
Self
8/10
Excellent
30 Oct 2025
Andrea
Comfo4tble bed
Self
8/10
Excellent
26 Oct 2025
Andrea

Staff didnt give me any attitude about Service dog

It was quiet even when located on major Ave nobody was noisy in the room friendly staff toward my service dog they did not give me any problems .. what I had with other hotels in the same city
Self
4/10
Poor
26 Oct 2025
George
Linen was clean. Unit was clean. But a lot of small ants appeared on bathroom sink in the middle of the night. No coffee. No shampoo. Towels were threadbare. Cheap compared to others. Would look for another place next time. Property is old and in need of renovation.
Leisure Family
2/10
Poor
08 Oct 2025
Tony
Roaches in the room
Business Self
4/10
Poor
27 Sep 2025
Bruce
Absolutely nasty didnt stay, took a look in the room and immediately ask for money back and found different hotel
6/10
Pleasant
26 Sep 2025
Matthew
N/a
4/10
Poor
23 Aug 2025
Verified traveler

Beds with bugs

First room I was given had bedbugs crawling on me before I even got under tbe blankets, was then given a new room.
Friends_and_family Family
6/10
Pleasant
22 Aug 2025
Andrea
The floor was dirty I stayed there for 9 days never once they came and gave me fresh trashbag never empty my trash air conditioner needs to be cleaned bed was comfy but the cover and sheet had burnholes all over never asked me if I need some fresh towels room was old bad smell all over all stinking place
Self
2/10
Poor
17 Aug 2025
Regina
Dirty and roaches everywhere. Holes everywhere. Unsafe because of big hole in door.
Family
10/10
Exceptional
09 Aug 2025
Davonc
Great place to stay
10/10
Exceptional
07 Aug 2025
ANTHONY

It was so bad it was funny

The staff wasn’t at the desk..gunshots across the street.. dirty bathroom.. smoke smell inside.. it was like a room in a drug deal movie.. seriously.
Partner
6/10
Pleasant
30 Jul 2025
Kevin
It was a room to sleep
Business
2/10
Poor
19 Jul 2025
Andre
Though i appreciate the effort to \"update\" the rooms, they were dirty, blankets had questionable stains and residue left in the freezer. Also, the shower curtain had mildew stains.
2/10
Poor
19 Jul 2025
Hamza
I don’t recommend this hotel for nobody
Friends_and_family Friends
6/10
Pleasant
12 Jul 2025
Sherry
Not the hotels fault but the domestic disputes from guests there that night were loud and noisy.
Leisure Family
10/10
Exceptional
11 Jul 2025
Darjonae
Nice

Location & surroundings

James River Inn & Suites
6045 Jefferson Ave, Newport News, United States

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